Regulatory Alerts2011-03-09 | Mobile Payments Guidelines No. 1 of 2011Mobile Payments Guidelines No. 1 of 2011 for Bank-led Mobile Payment Services
The Central Bank of Sri Lanka issued these guidelines to regulate and standardize mobile payment services offered by licensed commercial banks. The document mandates strict adherence to security, customer protection, and operational standards, including KYC compliance, data confidentiality, and robust dispute resolution mechanisms. It further outlines specific technological requirements and agent management protocols to ensure the safety and efficiency of domestic mobile transactions.
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