Regulatory Alerts2026-06-22
Added · Updated
FSA Board of Directors holds 2nd meeting of the year
The Financial Services Authority (FSA) has established a Service Level Agreement (SLA) to define performance standards, responsibilities, and transparency measures for its digital financial services. The agreement mandates specific operational hours, key performance indicators such as a 99% accuracy rate, and regular reporting mechanisms to ensure service quality and accountability. It further outlines procedures for continuous improvement, stakeholder engagement, and escalation protocols to address performance deviations.
More like this from CMA
We email you every new CMA publication the day it's published.
Topics
Share