FSC Mauritius Competency Standards (October 2014)

COMPETENCY STANDARDS
Issued under section 7(1) (a) of the Financial Services Act 2007 October 2014

FSC Mauritius, Competency Standards 1
TABLE OF CONTENTS

1. Introduction 2
2. Interpretation 2
3. Scope of the Competency Standards 3
4. Demonstrating Competencies 4
5. Maintaining Competencies 6
6. Record Keeping 6
7. Failure to comply 7
   Annex 1 – Competency Standards for Insurance sector 8
   Competency Table 1 : Insurance Salesperson 9 Competency Table 2 : Insurance Agent 11 Competency Table 3 : Insurance Broker 13 Competency Table 4 : Re-insurance Broker 15 Competency Table 5 : Broking Staff of Insurance Broker 17 Competency Table 6 : Broking Staff of Re-insurance Broker 19
   Annex 2 – Competency Standards for Securities sector 21
   Competency Table 7 : Investment Dealer – Full Service Dealer Type 1 22 Competency Table 8 : Investment Dealer – Full Service Dealer Type 2 24 Competency Table 9 : Investment Dealer – Full Service Dealer Type 3 26 Competency Table 10: Investment Dealer – Broker Type 1 28 Competency Table 11: Investment Dealer – Broker Type 2 30 Competency Table 12: Investment Dealer – Discount Broker Type 1 32 Competency Table 13: Investment Adviser – Unrestricted 34 Competency Table 14: Investment Adviser – Restricted 36 Competency Table 15: CIS Manager 38
   Annex 3 – Competency Standards for Management and Control Function 40
   Competency Table 16: Money Laundering Reporting Officer 41
   Annex 4 – Guideline on training to be conducted 43
   Annex 5 – Types of possible structured CPD 45

FSC Mauritius, Competency Standards 2

1. Introduction
   The Competency Standards are part of the Fair Market Conduct Programme which the Financial Services Commission (the “FSC Mauritius” or the “Commission”) is implementing. The Competency Standards formalise the minimum technical competencies in terms of knowledge and skills which specific licensees need to have in order to be licensed by the Commission. The Competency Standards provide an indication to the licensees on how to demonstrate and maintain the minimum technical competencies. A phased approach was adopted for the development of the Competency Standards for the different sectors in the non-banking financial industry. The Competency Standards align the standards of practice in the non-banking financial services sector in Mauritius with international standards and international best practices.
2. Interpretation
   In these Standards,
   “broking staff” has the same meaning as in the Insurance (Insurance Brokers) Rules 2008; “CIS manager” has the same meaning as in the Securities Act 2005; “designated officer” means an officer of a licensee who is expected to have the minimum technical competencies prescribed under the Competency Standards; “insurance agent” has the same meaning as in the Insurance Act 2005; “insurance broker” has the same meaning as in the Insurance Act 2005; “insurance salesperson” has the same meaning as in the Insurance Act 2005; “insurer” has the same meaning as in the Insurance Act 2005; “investment adviser” has the same meaning as in the Securities Act 2005; “investment dealer” has the same meaning as in the Securities Act 2005;

FSC Mauritius, Competency Standards 3
“licensee” has the same meaning as in the Financial Services Act 2007; “money laundering reporting officer” has the same meaning as in the Financial Intelligence and Anti-Money Laundering Regulations 2003; “officer” has the same meaning as in the relevant Acts; “relevant Acts” has the same meaning as in the Financial Services Act 2007; “representative” has the same meaning as in the Securities Act 2005.
3. Scope of the Competency Standards
3.1 In considering whether a person is fit and proper under section 20 of the Financial
Services Act 2007, the FSC Mauritius may, inter alia, have regard to the following criteria:
 financial standing;
 relevant education, qualifications and experience;  ability to perform the relevant functions properly, efficiently, honestly and fairly; and  reputation, character, financial integrity and reliability.
3.2 The competence of the person, being one of the elements of the fit and proper
requirements, is assessed with regard to the person’s education, qualifications together with relevant experience.
3.3 The Competency Standards are defined in terms of:
 the minimum technical competencies to demonstrate competence;  the minimum qualifications, training and experience requirements to demonstrate competence;  the minimum Continuous Professional Development (“CPD”) requirements to maintain competence.
3.4 The Competency Standards apply to licensees and any of their officers and/or their
employees involved in:
 the provision of advice;
 the provision of intermediaries services;  the management and control function.

FSC Mauritius, Competency Standards 4
The Competency Standards will be reviewed on a continuing basis to include other licensees.
3.5 The objectives of the Competency Standards are:
 To ensure fair treatment of consumers of financial services;  To ensure sound conduct of business in the financial services sector;  To instill confidence in the financial services sector and encourage better consumer participation;  To establish standards in order to preserve and maintain the good repute of Mauritius as an international financial centre.
4. Demonstrating Competencies
4.1 The Competency Tables, in Annex 1, Annex 2 and Annex 3 of the Competency
Standards, set out the minimum technical competencies which specific licensees are expected to have and provide an indication as to how the minimum technical competencies can be demonstrated. Technical competencies refer to the technical knowledge and skills required to perform a specific role.
4.2 Minimum technical competencies and acceptable qualifications have been
identified in consultation with the relevant stakeholders.
4.3 The competencies have been classified into 3 levels, namely Basic, Intermediate
and Advanced as set out in Table 1 below. At career entry level, a person with no experience or a person with up to 2 years’ relevant industry experience is expected to have basic knowledge of the applicable concepts. As the person advances in that industry, the person’s knowledge of concepts is expected to increase from basic to intermediate and eventually to advanced level.
Table 1: Competency Levels
Levels of
Competency Depth of knowledge
Basic Familiarity with basic concepts
Intermediate Thoroughly understands fundamental concepts and their application in the field of knowledge Advanced Thoroughly understands advanced concepts and their application in the field of knowledge

FSC Mauritius, Competency Standards 5
4.4 The Competency Tables state the minimum qualifications, where available, which
meet the identified technical competencies for the licensees. The Commission is only providing a guideline on the minimum qualifications required from a licensee. This does not imply that the Commission will do course design or examinations.
4.5 The list of qualifications in the Competency Tables is not intended to be an
exhaustive list of acceptable qualifications. Other comparable qualifications, which are not in the Competency Tables, may be accepted on a case by case basis by the Commission.
4.6 In the event that a person does not hold the minimum qualification or other
comparable qualification, the Commission may consider, on a case by case basis, whether the person has sufficient relevant experience to demonstrate the required competency level.
4.7 The Competency Tables provide for the minimum relevant working experience
required for the licensees, if applicable.
4.8 Where it is expressly stated in the Competency Tables that “relevant training” can
be used to demonstrate competence, the training should cover the appropriate competencies as required to carry out the role. The licensee should notify the Commission of the information, as set out in Annex 4, on the proposed training. This information should be provided to the Commission at least 5 working days prior to the commencement of the training. The training can be either a course approved by the Mauritius Qualifications Authority (“MQA”) or any other relevant course conducted by qualified trainer(s). A qualified trainer can be an officer or employee of the licensee who possesses the relevant qualification and experience to conduct the training.
4.9 In the case of Insurance Salesperson and Insurance Agent, the insurer shall notify
the Commission of the information on the proposed training as set out in Annex 4. The notification shall be provided to the Commission at least 5 working days prior to the commencement of the training.
4.10 The licensee and the insurer, in the case of Insurance Salesperson and Insurance
Agent, shall bear in mind that they have the ultimate responsibility to ensure that the training cover the appropriate competencies as required to carry out the role.
4.11 The requirement of a “Certificate of Character”, as stipulated in the Competency

FSC Mauritius, Competency Standards 6
Tables, shall be applicable solely for a citizen of Mauritius and for a non-citizen holding a resident or work permit in Mauritius.
5. Maintaining Competencies
5.1 The Commission expects licensees to maintain their minimum technical
competencies once licensed through on-going training.
5.2 CPD or on-going training shall be relevant to the role of the licensee and to the
industry in which the licensee operates. It should take into account new developments in the relevant industry such as new products and change in regulatory requirements.
5.3 CPD can be either structured or unstructured. Structured CPD is an activity
designed to achieve a specific learning outcome and is capable of being independently verified. Unstructured CPD is an activity that has met a learning outcome, but which may not have been specifically designed to meet that development need. An example of unstructured CPD is reading a technical article in a trade publication.
5.4 The Competency Standards focus on structured CPD and the prescribed minimum
hours of structured CPD per year for each licensee are set out in the Competency Tables.
5.5 Annex 5 lists the common types of structured CPD. The list is not intended to be an
exhaustive list of acceptable structured CPD. Any other form of structured CPD activity shall demonstrate how the training relates to the role. Attendance to any structured CPD activity shall also be supported by relevant evidence.
5.6 With respect to training courses attended to meet CPD requirements, the licensee
does not need to notify the Commission of such training (refer to paragraph 4.8 above).
5.7 The Commission may review the CPD records during on-site inspection visits.
6. Record keeping
6.1 The licensees must keep appropriate records to demonstrate that they have

FSC Mauritius, Competency Standards 7 maintained the minimum competency level for a period of at least 7 years. These records must be made available to the Commission upon request.
6.2 The records must include the following:
(a) copies of the certificates of qualifications for each person; (b) copies of appropriate training records for each person; and (c) copies of CPD records for each person.
6.3 If a person relies upon experience to demonstrate competence, he/she may find it
useful to maintain detailed records in support of this.
7. Failure to comply
7.1 Non-compliance with the Competency Standards will expose the licensee to
regulatory actions which may include a direction to ensure compliance with the Competency Standards under section 7(1) (b) of the Financial Services Act 2007 and administrative sanctions under section 7(1) (c) of the Financial Services Act 2007.

FSC Mauritius, Competency Standards 8
ANNEX 1
COMPETENCY STANDARDS FOR INSURANCE
SECTOR
Competency Table 1: Insurance Salesperson
Competency Table 2: Insurance Agent
Competency Table 3: Insurance Broker
Competency Table 4: Re-insurance Broker
Competency Table 5: Broking Staff of Insurance Broker Competency Table 6: Broking Staff of Re-insurance Broker

FSC Mauritius, Competency Standards 9
Competency Table 1: Insurance Salesperson
FIT AND PROPER REQUIREMENTS
In considering whether a person is fit and proper under section 20 of the Financial Services Act 2007, the FSC Mauritius may, inter alia, have regard to the following criteria:
 financial standing;
 relevant education, qualifications and experience;  ability to perform the relevant functions properly, efficiently, honestly and fairly; and  reputation, character, financial integrity and reliability. Role: Insurance Salesperson (same meaning as in the Insurance Act 2005) Applicable to: New Insurance Salesperson registered with the FSC Mauritius as from 1 st January 2015 Technical competencies How to demonstrate competencies Structured CPD per year Other requirements The Insurance Salesperson is expected to have:
 Basic knowledge of:
o insurance principles and practices; o classes of insurance and insurance products; o the industry and the regulatory framework in Mauritius; o the contractual terms in a policy contract signed between the policy holder and the insurer; o claim procedures.  Ability to explain basic features of insurance products to policy holder.  Basic language skills. Minimum qualification of O￾level pass in English and French or other equivalent qualification. The competencies can be demonstrated by undergoing relevant training (see para 4.8). Minimum of 10 hours Upon application for registration, a Statement of Declaration from the Insurer attesting the following:

1. Relevant training
   has been provided to the
   Insurance
   Salesperson;
2. A Certificate of
   Character has been submitted by the Insurance Salesperson.

FSC Mauritius, Competency Standards 10
Notes:

1. Grandfathered Insurance Salespersons
   In recognition of the competence of existing Insurance Salespersons and to ensure that the service provided to customers is not disrupted, the following persons are grandfathered from the requirement of demonstrating competence:
   (i) All existing Insurance Salespersons registered prior to 1 st January 2015; (ii) Proposed Insurance Salespersons who have lodged applications with the FSC Mauritius prior to 1 st January 2015 but are yet to be registered as at 1 st January 2015; (iii) Grandfathered Insurance Salespersons, described in points (i) and (ii) above, who change insurer or insurance agent after 1 st January 2015.
2. Grandfathered Insurance Salespersons as set out in point (1) above, are required to
   comply with the CPD requirements.

FSC Mauritius, Competency Standards 11
Competency Table 2: Insurance Agent
FIT AND PROPER REQUIREMENTS
In considering whether a person is fit and proper under section 20 of the Financial Services Act 2007, the FSC Mauritius may, inter alia, have regard to the following criteria:
 financial standing;
 relevant education, qualifications and experience;  ability to perform the relevant functions properly, efficiently, honestly and fairly; and  reputation, character, financial integrity and reliability. Role: Insurance Agent (same meaning as in the Insurance Act 2005) Applicable to: New Insurance Agent licensed by the FSC Mauritius as from 1 st January 2015 Technical competencies How to demonstrate competencies Structured CPD per year Other requirements The Insurance Agent or at least one designated officer of the Insurance Agent (Company) is expected to have:
 Basic knowledge of:
o insurance principles and practices; o classes of insurance and insurance products; o the industry and the regulatory framework in Mauritius; o the contractual terms in a policy contract signed between the policy holder and the insurer; o claim procedures; o the underwriting procedures.  Understanding client’s needs and providing advice on general and/or long-term insurance products.  Basic language skills.  Basic numeracy skills. Minimum qualification of O￾level pass in English, French and Mathematics or other equivalent qualification. The competencies can be demonstrated by undergoing relevant training (see para 4.8) or holding relevant qualification in insurance from a recognised institution. The Insurance Agent or the designated officer(s) of the Insurance Agent (Company) shall also hold relevant experience of at least 6 months in insurance business. Minimum of 10 hours Upon application for a licence, a Statement of Declaration from the Insurer attesting the following:

1. Relevant training
   has been provided to the
   Insurance Agent or the designated officer(s) of the Insurance Agent (Company);
2. A Certificate of
   Character has been submitted by the Insurance Agent or the designated officer(s) of the Insurance Agent (Company).

FSC Mauritius, Competency Standards 12
Notes:

1. With effect from 1
   st January 2015, all new Insurance Agents (Company) must seek the Commission’s approval for the appointment of at least one designated officer.
2. Grandfathered Insurance Agents
   In recognition of the competence of existing Insurance Agents and to ensure that the service provided to customers is not disrupted, the following persons are grandfathered from the requirement of demonstrating competence:
   (i) All existing Insurance Agents licensed prior to 1 st January 2015; (ii) Proposed Insurance Agents who have lodged applications with the FSC Mauritius prior to the 1 st January 2015 but are yet to be licensed as at 1 st January 2015; (iii) Grandfathered Insurance Agents (described in points (i) and (ii) above) who change insurer after 1 st January 2015.
3. Grandfathered Insurance Agents as set out in point (2) above, are required to comply with
   the CPD requirements.

FSC Mauritius, Competency Standards 13
Competency Table 3: Insurance Broker
FIT AND PROPER REQUIREMENTS
In considering whether a person is fit and proper under section 20 of the Financial Services Act 2007, the FSC Mauritius may, inter alia, have regard to the following criteria:
 financial standing;
 relevant education, qualifications and experience;  ability to perform the relevant functions properly, efficiently, honestly and fairly; and  reputation, character, financial integrity and reliability. Role: Insurance Broker (same meaning as in the Insurance Act 2005) Applicable to: New Insurance Broker licensed by the FSC Mauritius as from 1st January 2015 Technical competencies How to demonstrate competencies Structured CPD per year Other requirements At least one designated officer is expected to have:
 Advanced knowledge of :
o insurance principles and practices; o classes of insurance and insurance products; o risk management and practices; o the industry and the regulatory framework in Mauritius; o the claims procedures; o the underwriting procedures; o the contractual agreement between the policy holder and the insurer.  Understanding the duties of insurance broker.  Understanding client’s needs and providing advice on general and/or long-term insurance products available. Minimum of 3 years full time equivalent professional or academic qualification in insurance from a recognised institution. The designated officer(s) shall also hold relevant experience of at least 3 years in a managerial position in insurance business. Minimum of 10 hours Upon application for a licence, a Statement of Declaration from the Insurance Broker attesting the following:

1. the designated
   officer(s) meets the minimum competencies and is deemed competent;
2. A Certificate of
   Character has been submitted by the designated officer(s).

FSC Mauritius, Competency Standards 14
Notes:

1. With effect from 1
   st January 2015, all new Insurance Brokers must seek the Commission’s approval for the appointment of at least one designated officer.
2. Existing Insurance Brokers licensed prior to 1
   st January 2015 must seek the
   Commission’s approval for the appointment of at least one designated officer by 1 st January 2016.
3. All designated officers of existing Insurance Brokers licensed prior to 1
   st January 2015 will be required to comply with the CPD requirements. A person taking this qualification on a full time basis is expected to complete the qualification within 3 years of study. However, a person can choose to study the same qualification on a part-time basis, which may require more than 3 years of study and in that case, the qualification completed on part time basis shall be equivalent to the qualification completed on a 3 years full time basis.

FSC Mauritius, Competency Standards 15
Competency Table 4: Re-insurance Broker
FIT AND PROPER REQUIREMENTS
In considering whether a person is fit and proper under section 20 of the Financial Services Act 2007, the FSC Mauritius may, inter alia, have regard to the following criteria:
 financial standing;
 relevant education, qualifications and experience;  ability to perform the relevant functions properly, efficiently, honestly and fairly; and  reputation, character, financial integrity and reliability. Role: Re-insurance Broker (insurance broker with same meaning as in the Insurance Act 2005) Applicable to: New Re-insurance Broker licensed by the FSC Mauritius as from 1 st January 2015 Technical competencies How to demonstrate competencies Structured CPD per year Other requirements At least one designated officer is expected to have:
 Advanced knowledge of :
o insurance principles and practices; o re-insurance techniques and solutions; o risk management and practices; o the industry and the regulatory framework in Mauritius; o claim procedures; o the underwriting procedure; o the contractual agreement between the insurer and the re-insurer.  Understanding the duties of re￾insurance broker.  Understanding client’s needs and providing advice on general and long-term re-insurance solutions. Minimum of 3 years full time equivalent professional or academic qualification in insurance from a recognised institution. The designated officer(s) shall also hold relevant experience of at least 3 years in a managerial position in insurance business. Minimum of 10 hours Upon application for a licence, a Statement of Declaration from the Re-insurance Broker attesting the following:

1. the designated
   officer(s) meets the minimum competencies and is deemed competent;
2. A Certificate of
   Character has been submitted by the designated officer(s).

FSC Mauritius, Competency Standards 16
Notes:

1. With effect from 1
   st January 2015, all new Re-insurance Brokers must seek the Commission’s approval for the appointment of at least one designated officer.
2. Existing Re-insurance Brokers licensed prior to 1
   st January 2015 must seek the
   Commission’s approval for the appointment of at least one designated officer by 1 st January 2016.
3. All designated officers of existing Re-insurance Brokers licensed prior to 1
   st January
   2015 are required to comply with the CPD requirements.
   A person taking this qualification on a full time basis is expected to complete the qualification within 3 years of study. However, a person can choose to study the same qualification on a part-time basis, which may require more than 3 years of study and in that case, the qualification completed on part time basis shall be equivalent to the qualification completed on a 3 years full time basis.

FSC Mauritius, Competency Standards 17
Competency Table 5: Broking Staff of Insurance Broker FIT AND PROPER REQUIREMENTS In considering whether a person is fit and proper under section 20 of the Financial Services Act 2007, the FSC Mauritius may, inter alia, have regard to the following criteria:
 financial standing;
 relevant education, qualifications and experience;  ability to perform the relevant functions properly, efficiently, honestly and fairly; and  reputation, character, financial integrity and reliability. Role: Broking Staff (same meaning as in the Insurance (Insurance Brokers) Rules 2008) Applicable to: New Broking Staff appointed by an Insurance Broker as from 1 st January 2015 Technical competencies How to demonstrate competencies Structured CPD per year Other requirements The Broking Staff is expected to have:
 Basic knowledge of o insurance principles and practices; o insurance and insurance products; o risk management and practices; o the industry and the regulatory framework in Mauritius; o claim procedures; o the underwriting procedures; o the contractual agreement between the policy holder and the insurer.  Understanding the duties of insurance broker.  Understanding client’s needs and providing advice on general and long-term insurance products available.  Basic language skills.  Basic numeracy skills. Minimum qualification of O￾level pass in English, French and Mathematics or other equivalent qualification. Competence can be demonstrated by undergoing either relevant training (see para 4.8) or holding relevant qualification in insurance from a recognised institution. The Broking Staff shall also hold relevant experience of at least 2 years in insurance business. Minimum of 10 hours Upon appointment of the Broking Staff, a Statement of Declaration from the Insurance Broker attesting the following:

1. the Broking
   Staff meets the minimum competencies and is deemed competent;
2. A Certificate of
   Character has been submitted by the Broking Staff.

FSC Mauritius, Competency Standards 18
Notes:

1. Broking Staff are not licensed/registered/authorised/approved by the Commission. An
   Insurance Broker shall ensure that their Broking Staff have the minimum technical competencies to carry out their tasks and that on-going training are provided to them so that they can maintain their competencies.
2. The Commission may review the register of Broking Staff, maintained by a licensed
   Insurance Broker, during on-site inspection visits to ensure that Broking Staff meet the minimum technical competencies and are maintaining their competencies in terms of CPD requirements.
3. Grandfathered Broking Staff
   In recognition of the competence of existing Broking Staff and to ensure that the service provided to customers is not disrupted, all existing Broking Staff appointed by Insurance Broker prior to 1st January 2015 are grandfathered from the requirement of demonstrating competence.
4. Grandfathered Broking Staff as set out in point (3) above, are required to comply with the
   CPD requirements.

FSC Mauritius, Competency Standards 19
Competency Table 6: Broking Staff of Re-insurance Broker FIT AND PROPER REQUIREMENTS In considering whether a person is fit and proper under section 20 of the Financial Services Act 2007, the FSC Mauritius may, inter alia, have regard to the following criteria:
 financial standing;
 relevant education, qualifications and experience;  ability to perform the relevant functions properly, efficiently, honestly and fairly; and  reputation, character, financial integrity and reliability. Role: Broking Staff (same meaning as in the Insurance (Insurance Brokers) Rules 2008) Applicable to: New Broking Staff appointed by a Re-insurance Broker as from 1 st January 2015 Technical competencies How to demonstrate competencies Structured CPD per year Other requirements The Broking Staff is expected to have:
 Basic knowledge of o insurance principles and practice; o re-insurance techniques and solutions; o risk management and practice; o the industry and the regulatory framework in Mauritius; o claim procedures; o the underwriting procedures; o the contractual agreement between the insurer and re￾insurer.  Understanding the duties of re￾insurance broker.  Understanding client’s needs and providing advice on general and long-term re-insurance solutions.  Basic language skills.  Basic numeracy skills. Minimum qualification of O￾level pass in English, French and Mathematics or other equivalent qualification. Competence can be demonstrated by undergoing either relevant training (see para 4.8) or holding relevant qualification in insurance from a recognised institution. The Broking Staff shall also hold relevant experience of at least 2 years in re-insurance business. Minimum of 10 hours Upon appointment of the Broking Staff, a Statement of Declaration from the Re-insurance Broker attesting the following:

1. the Broking
   Staff meets the minimum competencies and is deemed competent;
2. A Certificate of
   Character has been submitted by the Broking Staff.

FSC Mauritius, Competency Standards 20
Notes:

1. Broking Staff are not licensed/registered/authorised/approved by the Commission. A Re￾insurance Broker shall ensure that their Broking Staff have the minimum technical
   competencies to carry out their tasks and that on-going training are provided to them so that they can maintain their competencies.
2. The Commission may review the register of Broking Staff, maintained by the Re￾insurance Broker, during on-site inspection visits to ensure that Broking Staff meet the
   minimum technical competencies and are maintaining their competencies in terms of CPD requirements.
3. Grandfathered Broking Staff
   In recognition of the competence of existing Broking Staff and to ensure that the service provided to customers is not disrupted, all existing Broking Staff appointed by Re￾insurance Broker prior to 1st January 2015 are grandfathered from the requirement of demonstrating competence.
4. Grandfathered Broking Staff as set out in point (3) above, are required to comply with the
   CPD requirements.

FSC Mauritius, Competency Standards 21
ANNEX 2
COMPETENCY STANDARDS FOR SECURITIES
SECTOR
Competency Table 7: Investment Dealer – Full Service Dealer Type 1 Competency Table 8: Investment Dealer – Full Service Dealer Type 2 Competency Table 9: Investment Dealer – Full Service Dealer Type 3 Competency Table 10: Investment Dealer – Broker Type 1 Competency Table 11: Investment Dealer – Broker Type 2 Competency Table 12: Investment Dealer – Discount Broker Type 1 Competency Table 13: Investment Adviser – Unrestricted Competency Table 14: Investment Adviser – Restricted Competency Table 15: CIS Manager

FSC Mauritius, Competency Standards 22
Competency Table 7: Investment Dealer – Full Service Dealer Type 1 FIT AND PROPER REQUIREMENTS In considering whether a person is fit and proper under section 20 of the Financial Services Act 2007, the FSC Mauritius may, inter alia, have regard to the following criteria:
 financial standing;
 relevant education, qualifications and experience;  ability to perform the relevant functions properly, efficiently, honestly and fairly; and  reputation, character, financial integrity and reliability. Role: Investment Dealer (Full Service Dealer – Type 1) (Investment Dealer has the same meaning as the Securities Act 2005) Applicable to: New Representative of Investment Dealer (Full Service Dealer – Type 1) licensed by the FSC Mauritius as from 1 st January 2015 Technical competencies How to demonstrate competencies Structured CPD per year Other requirements The Type 1 Representative is expected to have:
 Advanced knowledge of :

o general principles of securities; o securities products; o general principles of fund management and fund management products; o regulatory framework for securities activities in Mauritius. Minimum of a degree with emphasis on finance, capital markets, financial services, business administration, financial planning from a recognised institution. The Type 1 Representative shall also hold relevant experience of at least 8 years in investment business. Minimum of 15 hours Upon application for a licence, a Statement of Declaration from the Investment Dealer attesting the following:

1. the
   Representative meets the minimum competencies and is deemed competent;
2. A Certificate of
   Character has been submitted by the
   Representative.

FSC Mauritius, Competency Standards 23
Notes:

1. Grandfathered representatives of Investment Dealers (Full Service Dealer – Type 1)
   In recognition of the competence of existing representatives of Investment Dealers (Full Service Dealer – Type 1) and to ensure that the service provided to customers is not disrupted, the following persons are grandfathered from the requirement of demonstrating competence:
   (i) All existing representatives of Investment Dealers (Full Service Dealer – Type 1) licensed prior to 1 st January 2015; (ii) Proposed representatives of Investment Dealers (Full Service Dealer – Type 1) who have lodged applications with the FSC Mauritius prior to 1 st January 2015 but are yet to be licensed as at 1st January 2015.
2. Grandfathered representatives of Investment Dealers (Full Service Dealer – Type 1), as set
   out in point (1) above, are required to comply with the CPD requirements.

FSC Mauritius, Competency Standards 24
Competency Table 8: Investment Dealer – Full Service Dealer Type 2 FIT AND PROPER REQUIREMENTS In considering whether a person is fit and proper under section 20 of the Financial Services Act 2007, the FSC Mauritius may, inter alia, have regard to the following criteria:
 financial standing;
 relevant education, qualifications and experience;  ability to perform the relevant functions properly, efficiently, honestly and fairly; and  reputation, character, financial integrity and reliability. Role: Investment Dealer (Full Service Dealer – Type 2) (Investment Dealer has the same meaning as the Securities Act 2005) Applicable to: New Representative of Investment Dealer (Full Service Dealer – Type 2) licensed by the FSC Mauritius as from 1 st January 2015 Technical competencies How to demonstrate competencies Structured CPD per year Other requirements The Type 2 Representative is expected to have:
 Advanced knowledge of :

o general principles of securities; o securities products; o general principles of fund management and fund management products; o regulatory framework for securities activities in Mauritius. Minimum of a degree with emphasis on finance, capital markets, financial services, business administration, financial planning from a recognised institution. The Type 2 Representative shall also hold relevant experience of at least 5 years in investment business. Minimum of 15 hours Upon application for a licence, a Statement of Declaration from the Investment Dealer attesting the following:

1. the
   Representative meets the minimum competencies and is deemed competent;
2. A Certificate of
   Character has been submitted by the
   Representative.

FSC Mauritius, Competency Standards 25
Notes:

1. Grandfathered representatives of Investment Dealers (Full Service Dealer – Type 2)
   In recognition of the competence of existing representatives of Investment Dealers (Full Service Dealer – Type 2) and to ensure that the service provided to customers is not disrupted, the following persons are grandfathered from the requirement of demonstrating competence:
   (i) All existing representatives of Investment Dealers (Full Service Dealer – Type 2) licensed prior to 1st January 2015; (ii) Proposed representatives of Investment Dealers (Full Service Dealer – Type 2) who have lodged applications with the FSC Mauritius prior to 1 st January 2015 but are yet to be licensed as at 1st January 2015.
2. Grandfathered representatives of Investment Dealers (Full Service Dealer – Type 2), as set
   out in point (1) above, are required to comply with the CPD requirements.

FSC Mauritius, Competency Standards 26
Competency Table 9: Investment Dealer – Full Service Dealer Type 3 FIT AND PROPER REQUIREMENTS In considering whether a person is fit and proper under section 20 of the Financial Services Act 2007, the FSC Mauritius may, inter alia, have regard to the following criteria:
 financial standing;
 relevant education, qualifications and experience;  ability to perform the relevant functions properly, efficiently, honestly and fairly; and  reputation, character, financial integrity and reliability. Role: Investment Dealer (Full Service Dealer – Type 3) (Investment Dealer has the same meaning as the Securities Act 2005) Applicable to: New Representative of Investment Dealer (Full Service Dealer – Type 3) licensed by the FSC Mauritius as from 1 st January 2015 Technical competencies How to demonstrate competencies Structured CPD per year Other requirements The Type 3 Representative is expected to have:
 Intermediate knowledge of :

o general principles of securities; o securities products; o general principles of fund management and fund management products; o regulatory framework for securities activities in Mauritius. Minimum of a diploma with emphasis on finance, capital markets, financial services, business administration, financial planning from a recognised institution. The Type 3 Representative shall also hold relevant experience of at least 3 years in investment business. Minimum of 15 hours Upon application for a licence, a Statement of Declaration from the Investment Dealer attesting the following:

1. the
   Representative meets the minimum competencies and is deemed competent;
2. A Certificate of
   Character has been submitted by the
   Representative.

FSC Mauritius, Competency Standards 27
Notes:

1. Grandfathered representatives of Investment Dealers (Full Service Dealer – Type 3)
   In recognition of the competence of existing representatives of Investment Dealers (Full Service Dealer – Type 3) and to ensure that the service provided to customers is not disrupted, the following persons are grandfathered from the requirement of demonstrating competence:
   (i) All existing representatives of Investment Dealers (Full Service Dealer – Type 3) licensed prior to 1 st January 2015; (ii) Proposed representatives of Investment Dealers (Full Service Dealer – Type 3) who have lodged applications with the FSC Mauritius prior to 1 st January 2015 but are yet to be licensed as at 1 st January 2015.
2. Grandfathered representatives of Investment Dealers (Full Service Dealer – Type 3), as set
   out in point (1) above, are required to comply with the CPD requirements.

FSC Mauritius, Competency Standards 28
Competency Table 10: Investment Dealer – Broker Type 1 FIT AND PROPER REQUIREMENTS In considering whether a person is fit and proper under section 20 of the Financial Services Act 2007, the FSC Mauritius may, inter alia, have regard to the following criteria:
 financial standing;
 relevant education, qualifications and experience;  ability to perform the relevant functions properly, efficiently, honestly and fairly; and  reputation, character, financial integrity and reliability. Role: Investment Dealer (Broker – Type 1) (Investment Dealer has the same meaning as the Securities Act 2005) Applicable to: New Representative of Investment Dealer (Broker – Type 1) licensed by the FSC Mauritius as from 1st January 2015 Technical competencies How to demonstrate competencies Structured CPD per year Other requirements The Type 1 Representative is expected to have:
 Advanced knowledge of :

o general principles of securities; o securities products; o general principles of fund management and fund management products; o regulatory framework for securities activities in Mauritius. Minimum of a degree with emphasis on finance, capital markets, financial services, business administration, financial planning from a recognised institution. The Type 1 Representative shall also hold relevant experience of at least 4 years in investment business. Minimum of 15 hours Upon application for a licence, a Statement of Declaration from the Investment Dealer attesting the following:

1. the
   Representative meets the minimum competencies and is deemed competent;
2. A Certificate of
   Character has been submitted by the
   Representative.

FSC Mauritius, Competency Standards 29
Notes:

1. Grandfathered representatives of Investment Dealers (Broker – Type 1)
   In recognition of the competence of existing representatives of Investment Dealers (Broker – Type 1) and to ensure that the service provided to customers is not disrupted, the following persons are grandfathered from the requirement of demonstrating competence:
   (i) All existing representatives of Investment Dealers (Broker – Type 1) licensed prior to 1 st January 2015; (ii) Proposed representatives of Investment Dealers (Broker – Type 1) who have lodged applications with the FSC Mauritius prior to 1 st January 2015 but are yet to be licensed as at 1st January 2015.
2. Grandfathered representatives of Investment Dealers (Broker – Type 1), as set out in point
   (1) above, are required to comply with the CPD requirements.

FSC Mauritius, Competency Standards 30
Competency Table 11: Investment Dealer – Broker Type 2 FIT AND PROPER REQUIREMENTS In considering whether a person is fit and proper under section 20 of the Financial Services Act 2007, the FSC Mauritius may, inter alia, have regard to the following criteria:
 financial standing;
 relevant education, qualifications and experience;  ability to perform the relevant functions properly, efficiently, honestly and fairly; and  reputation, character, financial integrity and reliability. Role: Investment Dealer (Broker – Type 2) (Investment Dealer has the same meaning as the Securities Act 2005) Applicable to: New Representative of Investment Dealer (Broker – Type 2) licensed by the FSC Mauritius as from 1 st January 2015 Technical competencies How to demonstrate competencies Structured CPD per year Other requirements The Type 2 Representative is expected to have:
 Intermediate knowledge of :

o general principles of securities; o securities products; o general principles of fund management and fund management products; o regulatory framework for securities activities in Mauritius. Minimum of a diploma with emphasis on finance, capital markets, financial services, business administration, financial planning from a recognised institution. The Type 2 Representative shall also hold relevant experience of at least 3 years in investment business. Minimum of 15 hours Upon application for a licence, a Statement of Declaration from the Investment Dealer attesting the following:

1. the
   Representative meets the minimum competencies and is deemed competent;
2. A Certificate of
   Character has been submitted by the
   Representative.

FSC Mauritius, Competency Standards 31
Notes:

1. Grandfathered representatives of Investment Dealer (Broker – Type 2)
   In recognition of the competence of existing representatives of Investment Dealer (Broker – Type 2) and to ensure that the service provided to customers is not disrupted, the following persons are grandfathered from the requirement of demonstrating competence:
   (i) All existing representatives of Investment Dealer (Broker – Type 2) licensed prior to 1 st January 2015; (ii) Proposed representatives of Investment Dealer (Broker – Type 2) who have lodged applications with the FSC Mauritius prior to 1 st January 2015 but are yet to be licensed as at 1 st January 2015.
2. Grandfathered representatives of Investment Dealer (Broker – Type 2), as set out in point (1)
   above, are required to comply with the CPD requirements.

FSC Mauritius, Competency Standards 32
Competency Table 12: Investment Dealer – Discount Broker Type 1 FIT AND PROPER REQUIREMENTS In considering whether a person is fit and proper under section 20 of the Financial Services Act 2007, the FSC Mauritius may, inter alia, have regard to the following criteria:
 financial standing;
 relevant education, qualifications and experience;  ability to perform the relevant functions properly, efficiently, honestly and fairly; and  reputation, character, financial integrity and reliability. Role: Investment Dealer (Discount Broker – Type 1) (Investment Dealer has the same meaning as the Securities Act 2005) Applicable to: New Representative of Investment Dealer (Discount Broker – Type 1) licensed by the FSC Mauritius as from 1 st January 2015 Technical competencies How to demonstrate competencies Structured CPD per year Other requirements The Type 1 Representative is expected to have:
 Basic knowledge of :

o general principles of securities; o securities products; o general principles of fund management and fund management products; o regulatory framework for securities activities in Mauritius. Minimum of a diploma with emphasis on finance, capital markets, financial services, business administration, financial planning from a recognised institution. The Type 1 Representative shall also hold relevant experience of at least 2 years in investment business. Minimum of 15 hours Upon application for a licence, a Statement of Declaration from the Investment Dealer attesting the following:

1. the
   Representative meets the minimum competencies and is deemed competent;
2. A Certificate of
   Character has been submitted by the
   Representative.

FSC Mauritius, Competency Standards 33
Notes:

1. Grandfathered representatives of Investment Dealers (Discount Broker – Type 1)
   In recognition of the competence of existing representatives of Investment Dealers (Discount Broker – Type 1) and to ensure that the service provided to customers is not disrupted, the following persons are grandfathered from the requirement of demonstrating competence:
   (i) All existing representatives of Investment Dealers (Discount Broker – Type 1) licensed prior to 1 st January 2015; (ii) Proposed representatives of Investment Dealers (Discount Broker – Type 1) who have lodged applications with the FSC Mauritius prior to 1 st January 2015 but are yet to be licensed as at 1 st January 2015.
2. Grandfathered representatives of Investment Dealers (Discount Broker – Type 1), as set out
   in point (1) above, are required to comply with the CPD requirements.

FSC Mauritius, Competency Standards 34
Competency Table 13: Investment Adviser (unrestricted) FIT AND PROPER REQUIREMENTS In considering whether a person is fit and proper under section 20 of the Financial Services Act 2007, the FSC Mauritius may, inter alia, have regard to the following criteria:
 financial standing;
 relevant education, qualifications and experience;  ability to perform the relevant functions properly, efficiently, honestly and fairly; and  reputation, character, financial integrity and reliability. Role: Investment Adviser - unrestricted (Investment Adviser has the same meaning as in the Securities Act 2005) Applicable to: New Representative of Investment Adviser - unrestricted licensed by the FSC Mauritius as from 1 st January 2015 Technical competencies How to demonstrate competencies Structured CPD per year Other requirements The Representative is expected to have:
 Advanced knowledge of :

o general principles of securities; o securities products; o general principles of fund management and fund management products; o regulatory framework for securities activities in Mauritius. Minimum of a degree with emphasis on finance, capital markets, financial services, business administration, financial planning from a recognised institution. The Representative shall also hold relevant experience of at least 4 years in investment business. Minimum of 15 hours Upon application for a licence, a Statement of Declaration from the Investment Adviser attesting the following:

1. the
   Representative meets the minimum competencies and is deemed competent;
2. A Certificate of
   Character has been submitted by the
   Representative.

FSC Mauritius, Competency Standards 35
Notes:

1. Rule 5 of the Securities (Licensing) Rules 2007 states the activities which the categories of
   Investment Adviser licence can carry out:
   “5. Categories of investment adviser licence Every person who, by way of business, intends to carry out any of the activities of an investment adviser under section 30 of the Act, shall apply for a licence in one of the following categories - (a) unrestricted - authorised to manage, under a mandate, portfolios of securities and give advice on securities transactions through printed materials or any other means; (b) restricted - authorised to give advice on securities transactions through printed materials or any other means.”
2. Grandfathered representatives of Investment Advisers (unrestricted)
   In recognition of the competence of existing representatives of Investment Advisers (unrestricted) and to ensure that the service provided to customers is not disrupted, the following persons are grandfathered from the requirement of demonstrating competence:
   (i) All existing representatives of Investment Advisers (unrestricted) licensed prior to 1 st January 2015; (ii) Proposed representatives of Investment Advisers (unrestricted) who have lodged applications with the FSC Mauritius prior to 1 st January 2015 but are yet to be licensed as at 1 st January 2015.
3. Grandfathered representatives of Investment Advisers (unrestricted), as set out in point (2)
   above, are required to comply with the CPD requirements.

FSC Mauritius, Competency Standards 36
Competency Table 14: Investment Adviser (restricted) FIT AND PROPER REQUIREMENTS In considering whether a person is fit and proper under section 20 of the Financial Services Act 2007, the FSC Mauritius may, inter alia, have regard to the following criteria:
 financial standing;
 relevant education, qualifications and experience;  ability to perform the relevant functions properly, efficiently, honestly and fairly; and  reputation, character, financial integrity and reliability. Role: Investment Adviser - restricted (Investment Adviser has the same meaning as in the Securities Act 2005) Applicable to: New Representative of Investment Adviser - restricted licensed by the FSC Mauritius as from 1 st January 2015 Technical competencies How to demonstrate competencies Structured CPD per year Other requirements The Representative is expected to have:
 Advanced knowledge of :

o general principles of securities; o securities products; o general principles of fund management and fund management products; o regulatory framework for securities activities in Mauritius. Minimum of a degree with emphasis on finance, capital markets, financial services, business administration, financial planning from a recognised institution. The Representative shall also hold relevant experience of at least 3 years in investment business. Minimum of 15 hours Upon application for a licence, a Statement of Declaration from the Investment Adviser attesting the following:

1. the
   Representative meets the minimum competencies and is deemed competent;
2. A Certificate of
   Character has been submitted by the
   Representative.

FSC Mauritius, Competency Standards 37
Notes:

1. Rule 5 of the Securities (Licensing) Rules 2007 states the activities which the categories of
   Investment Adviser licence can carry out:
   “5. Categories of investment adviser licence Every person who, by way of business, intends to carry out any of the activities of an investment adviser under section 30 of the Act, shall apply for a licence in one of the following categories - (a) unrestricted - authorised to manage, under a mandate, portfolios of securities and give advice on securities transactions through printed materials or any other means; (b) restricted - authorised to give advice on securities transactions through printed materials or any other means.”
2. Grandfathered representatives of Investment Advisers (restricted)
   In recognition of the competence of existing representatives of Investment Advisers (restricted) and to ensure that the service provided to customers is not disrupted, the following persons are grandfathered from the requirement of demonstrating competence:
   (i) All existing representatives of Investment Advisers (restricted) licensed prior to 1 st January 2015; (ii) Proposed representatives of Investment Advisers (restricted) who have lodged applications with the FSC Mauritius prior to 1 st January 2015 but are yet to be licensed as at 1 st January 2015.
3. Grandfathered representatives of Investment Advisers (restricted), as set out in point (2)
   above, are required to comply with the CPD requirements.

FSC Mauritius, Competency Standards 38
Competency Table 15: CIS Manager
FIT AND PROPER REQUIREMENTS
In considering whether a person is fit and proper under section 20 of the Financial Services Act 2007, the FSC Mauritius may, inter alia, have regard to the following criteria:
 financial standing;
 relevant education, qualifications and experience;  ability to perform the relevant functions properly, efficiently, honestly and fairly; and  reputation, character, financial integrity and reliability. Role: CIS Manager (CIS Manager has the same meaning as in the Securities Act 2005) Applicable to: New CIS Manager licensed by the FSC Mauritius as from 1 st January 2015 Technical competencies How to demonstrate competencies Structured CPD per year Other requirements The designated officer(s) carrying out the activities related to the management of a collective investment scheme, as set out in the Securities (Collective Investment Schemes and Closed-end Funds) Regulations 2008 under Regulations 31(1)(c), 31(1)(e) and 31(1)(f), is expected to have:
 Advanced knowledge of :

o general principles of securities; o securities products; o general principles of fund management and fund management products; o regulatory framework for securities activities in Mauritius. Minimum of a degree with emphasis on finance, capital markets, financial services, business administration, financial planning from a recognised institution. The designated officer(s) shall also hold relevant experience of at least 4 years in investment business. Minimum of 15 hours Upon application for a licence, a Statement of Declaration from the CIS Manager attesting the following:

1. the designated
   officer(s) meets the minimum competencies and is deemed competent;
2. A Certificate of
   Character has been submitted by the designated officer(s).

FSC Mauritius, Competency Standards 39
Notes:

1. Regulation 31 of the Securities (Collective Investment Schemes and Closed-end Funds)
   Regulations 2008 states that:
   “31. Activities permitted to CIS managers
   (1) Subject to paragraph (2), a CIS manager may carry out any of the activities related to the management of a collective investment scheme, including – (a) all administrative services required by the scheme; (b) provision of registrar and transfer facilities; (c) distribution of the securities of the scheme; (d) maintaining accounting records of the scheme; (e) giving investment advice in relation to the scheme; and (f) managing the portfolio of the scheme. (2) The activities under paragraph 1(c), (e) and (f) are subject to the CIS manager and its officers meeting the relevant conditions and requirements under the Act, these Regulations or any relevant rules.”
2. With effect from 1st January 2015, all new CIS Managers must seek the Commission’s
   approval for the appointment of at least one designated officer.
3. Existing CIS Managers licensed prior to 1st January 2015 will need to seek the Commission’s
   approval for the appointment of at least one designated officer by 1st January 2016.
4. All designated officers of existing CIS Managers licensed prior to 1st January 2015 are
   required to comply with the CPD requirements.

FSC Mauritius, Competency Standards 40
ANNEX 3
COMPETENCY STANDARDS FOR
MANAGEMENT AND CONTROL FUNCTION
Competency Table 16: Money Laundering Reporting Officer

FSC Mauritius, Competency Standards 41
Competency Table 16: Money Laundering Reporting Officer FIT AND PROPER REQUIREMENTS In considering whether a person is fit and proper under section 20 of the Financial Services Act 2007, the FSC Mauritius may, inter alia, have regard to the following criteria:
 financial standing;
 relevant education, qualifications and experience;  ability to perform the relevant functions properly, efficiently, honestly and fairly; and  reputation, character, financial integrity and reliability. Role: MLRO and Alternate MLRO (MLRO has same meaning as in Financial Intelligence and Anti￾Money Laundering Regulations 2003) Applicable to: New MLRO and Alternate MLRO appointed by licensees as from 1st January 2015 Technical competencies How to demonstrate competencies Structure d CPD per year Other requirements The MLRO and the Alternate MLRO is expected to have:
 Advanced knowledge of o the industry/sector in which the licensee operates; o the anti-money laundering framework in Mauritius; o the licensee’s products and services, including their legitimate uses and their laundering vulnerabilities. Competence shall be demonstrated by holding relevant qualification from a recognised institution. The MLRO and the Alternate MLRO shall hold relevant experience of at least 5 years in the industry. Minimum of 10 hours Upon the proposed appointment of the MLRO and the Alternate MLRO, a Statement of Declaration from the licensee attesting the following:

1. The MLRO and
   Alternate MLRO meet the minimum competencies and are deemed competent;
2. A Certificate of
   Character has been submitted by the
   MLRO and the
   Alternate MLRO.
   Any other requirements which the Commission may prescribe from time to time.

FSC Mauritius, Competency Standards 42
Notes:

1. Grandfathered MLROs and Alternate MLROs
   In recognition of the competence of the existing MLROs and Alternate MLROs, all MLROs and Alternate MLROs appointed by licensees prior to 1st January 2015 are grandfathered from the requirement of demonstrating competence.
2. Grandfathered MLROs and Alternate MLROs, as set out in point (1) above, are required
   to comply with the CPD requirements.

FSC Mauritius, Competency Standards 43
ANNEX 4
GUIDELINE ON TRAINING TO BE
CONDUCTED

FSC Mauritius, Competency Standards 44
Annex 4: Guideline on training to be conducted
The licensee shall notify the Commission (5 working days prior to the training) of the following with respect to the training to be conducted:
 Course title;
 Course objectives/learning outcomes;
 Duration of course (hours);
 Mode of delivery;
 Trainer’s name (CV to be kept on record);  Proposed venue, time and date on which course will be conducted;  Course MQA approved (Yes/No). Notes:

1. The licensee shall maintain the records for any relevant training, including an attendance
   sheet of the participants.
2. Insurers shall also maintain the records on behalf of Insurance Salesperson and Insurance
   Agent.

FSC Mauritius, Competency Standards 45
ANNEX 5
TYPES OF POSSIBLE STRUCTURED CPD

FSC Mauritius, Competency Standards 46
Annex 5: Types of possible structured CPD
Note:

1. Insurers shall maintain the log of CPD records on behalf of Insurance Salesperson and
   Insurance Agent.
   CPD activity relevant to the role
   Types of evidence to keep as proof of completion Training courses and workshops  Attendance certificate or written/email confirmation of attendance from the training provider  Course/workshop outline or agenda which clearly shows what was covered during the session and learning objectives  Any presentation slides Conferences, seminars and webinars  Attendance certificate or written/email confirmation of attendance from event provider  Event agenda which clearly shows what was covered during the session(s) and learning objectives (if applicable) Studying for an examination  Copy of qualification certificate or exam entry confirmation  Copy of exam syllabus E-learning  Confirmation of the e-learning completed (these can be screen printouts) Technical Authorship  Copies of the items written and details of the publications they appeared in or who they were distributed to

FSC House, 54 Cybercity, Ebene, Republic of Mauritius Tel: (230) 403 7000 Fax: (230) 467 7172 E-mail: fscmauritius@intnet.mu, Website: www.fscmauritius.org