Rule · FSCA · 21 Apr 2020
The Financial Sector Conduct Authority issued this communication to direct managers of collective investment schemes on maintaining regulatory compliance during the COVID-19 lockdown. Managers must promptly report and remediate value-at-risk portfolio breaches, utilize valid electronic signatures for supplemental deeds, and immediately disclose liquidity constraints from increased repurchase requests. The Authority also permits flexible investor communication channels, provided managers implement security measures to protect client data and maintain timely complaint resolution.
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FSCA COMMUNICATION 23 OF 2020 (CIS)
IMPACT OF CORONAVIRUS (COVID-19): EXPECTATIONS ON MANAGERS OF COLLECTIVE INVESTMENT SCHEMES
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3 managers apply the necessary security measures in order to ensure the optimal safety of their investors’ information and of the business at large. The Authority encourages managers to continue to actively communicate with investors this time and ensure that necessary measures are taken into account to resolve customer complaints timeously and that turn-around-times on resolving complaints through any channels are not compromised.
6. Contact
For more information regarding this Communication please send an e-mail to Chwayita Mtebele at Chwayita.Mtebele@fsca.co.za.
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“Further to the FSCA COMMUNICATION 23 OF 2020 (CIS) issued on 21 April 2020, whereby the Authority addressed the acceptance of electronic submission of supplemental deeds for approval during the lockdown period”
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