2022-02-08
Added · Updated
The Guernsey Financial Services Commission issued a thematic review assessing licensed insurers' adherence to its 2018 Guidance Note on reinsurance and risk transfer. The review identified significant compliance gaps, including inadequate policies, failure to assess reinsurer creditworthiness, and poor contract management practices. The Commission warns that such deficiencies create unnecessary risk for policyholders and will result in direct regulatory engagement to mitigate identified issues.
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Reinsurance and Other Forms of Risk
Transfer
Thematic Review 2021
Foreword
The Guernsey Financial Services Commission (the “Commission”) is pleased to present the findings of its Thematic Review of Reinsurance and Other Forms of Risk Transfer (the “Thematic Review”). Many insurers in Guernsey utilise reinsurance, in some form or another, to mitigate insurance risk. In doing so, the insurers expose themselves to the various risks associated with reinsurance. The aim of the Thematic Review was to analyse the use of reinsurance by looking at a cross section of the insurance industry in Guernsey. It further allowed the Commission to assess the effectiveness of reinsurance for insurance companies, and the level of observance across the insurance industry of the Guidance Note for Licensed Insurers on Reinsurance and Other Forms of Risk Transfer, which was published in 2018 (the “Guidance Note”). The thematic focussed on those firms that had outstanding reinsurance liabilities at the time of the questionnaire. However, the Insurance Business (Solvency) Rules 2021 require that all insurers have risk management frameworks that are appropriate to the nature, scale and complexity of their business. Reinsurance is a key mitigant for insurance, capital and liquidity risk. The Commission would expect all insurers to incorporate the Guidance Note into their risk management frameworks and consider the use of reinsurance as a mitigant within their risk management frameworks, regardless of whether they currently use it. The Commission’s findings from the Thematic Review are reflected in this report and we hope that all licensed insurers will find the content useful. We would encourage all licensed insurers to read the report and satisfy themselves that their own arrangements reflect good practice. Whist this thematic examines current practice within the insurance industry, we would encourage potential new insurance companies to consider the findings within this report when preparing their application for licensing. A firm’s proposed reinsurance framework is an important part of its business plan and is considered in detail by the Commission during the application process. We would like to thank the licensees who have taken the time to contribute to this review.
Contents
Executive Summary....................................................................................................................4
Scope..........................................................................................................................................6
Terminology ...............................................................................................................................6
Current Responsibilities of Licensees.........................................................................................7
Approach....................................................................................................................................8
Key Findings: External Questionnaire ........................................................................................9
6.1 Policies, Procedures & Controls.................................................................................................9
6.1.1 Assessment of the firms Policies Procedures and Controls for Managing the Use of
Reinsurance................................................................................................................................9
6.1.2 Assessment of the firms Policies, Procedures and Controls against the Guidance Note .........10
6.2 Reinsurance Programme..........................................................................................................12
6.2.1 Assessment of How the Firms Business Plan and Accompanying Policies, Procedures and
Controls Explain the Objectives of their Reinsurance Programme...........................................12
6.2.2 Assessment of the Reinsurance Documentation Provided by the Firms..................................13
6.2.3 Assessment of the Financial Strength of the Reinsurers Used by the Firms.............................14
6.3 Reinsurance Brokers ................................................................................................................16
6.3.1 Assessment of the Policies, Procedures and Controls Regarding the Use of Reinsurance
Brokers .....................................................................................................................................16
6.4 Use of Collateral.......................................................................................................................17
6.4.1 Points of Note Regarding the Use of Collateral in Reinsurance Contracts...............................17
6.5 Liquidity....................................................................................................................................18
6.5.1 Points of Note Regarding Liquidity Risk ...................................................................................18
External Contract Review Findings...........................................................................................19
Executive Summary
Reinsurance plays an important role within the insurance industry in Guernsey. A well-structured reinsurance programme brings many benefits, but conversely it has the potential to cause significant harm to insurers and their policyholders if implemented poorly. The credit risk from a reinsurer defaulting is widely recognised but there is also a legal risk from reinsurance contracts not mirroring the underlying insurance policies, and liquidity risk from late or non-payment by reinsurers. The Guidance Note was introduced in 2018 following the revision of the IAIS Insurance Core Principle 13 “Reinsurance and Other Forms of Risk Transfer” in November 2017. It is three years since the Guidance Note was published. The Commission chose reinsurance as the theme of this year’s insurance thematic, both to review industry’s adherence and to understand how reinsurance is used more widely. The thematic identified a number of good practices within industry. Some firms assess themselves regularly against the Guidance Note, have well-thought-out reinsurance strategies, comprehensive and detailed policies and procedures and high quality reinsurance contracts. There were, however, examples of poor practice. These included:
The Commission will be taking up specific instances of poor practice with firms through direct regulatory engagement to ensure that the risks they present are effectively mitigated. The Commission would remind all insurers of the importance of following good policies such as those set out in our Guidance Note when implementing a reinsurance framework. In the event that an insurer becomes distressed, the extent of the firm’s observance to the Guidance Note will form
part of the Commission’s consideration of any subsequent action against the firm and its board.
The thematic did not identify other forms of risk transfer from the sample of firms reviewed, but the Guidance Note is also applicable to those. Manus Carvill Deputy Director Banking and Insurance Division
Does the Firm have written policies and procedures for managing the use of reinsurance?
6. Key Findings: External Questionnaire
In this section, we examine the responses by firms to the questionnaire. While no other forms of risk transfer were identified, it would be the Commission’s expectation that firms follow the Guidance Note’s advice when undertaking these risk transfer practices or alternative, equally good practises. Each question is framed within quotation marks below and areas of good practice, or which require improvement, are highlighted throughout.
6.1 Policies, Procedures & Controls
6.1.1 Assessment of the firms Policies Procedures and Controls for Managing the Use of
Reinsurance
GOOD PRACTICE:
Most of the firms provided positive answers with regards to the firms’ policies, procedures, and controls that are in place. This was substantiated by the additional comments provided by the firms on the questionnaire, emphasising their respective boards involvement in reviewing and approving policies, procedures, and controls as well as reviewing matters relating to reinsurance. AREA FOR IMPROVEMENT:
One of the firms that answered no to the above question failed to provide its policies, procedures and controls while also stating that it has no written strategy. This leads the Commission to question the effectiveness of the firm’s board and management. 78% 22% Yes No
Has the Firm carried out a review or assessment of the Firm’s policies, procedures, and controls against the Guidance Note for licensed insurers on reinsurance and other forms of risk? POINT OF NOTE:
Of the five firms that answered no:
AREA FOR IMPROVEMENT:
From the questionnaire, most of the firms have indicated that they have not reviewed their own policies, procedures, and controls against the Guidance Note. While some firms have indicated that a review had been undertaken, the reviews were undertaken when the Guidance Note was published, and had not been repeated since. The Commission would expect the boards to consider and determine the frequency of reviews based on:
Do the policies, procedures and controls as well as the business plan provided by the Firm explain fully the objectives of the reinsurance?
6.2 Reinsurance Programme
6.2.1 Assessment of How the Firms Business Plan and Accompanying Policies, Procedures and
Controls Explain the Objectives of their Reinsurance Programme GOOD PRACTICE:
During the review, it was noted that one firm reviewed and approved its reinsurance agreement on an annual basis. This firm demonstrated good practice as although the Guidance Note does not prescribe a specific timeframe by which the policies and agreements should be reviewed, the Commission expects firms to review their own documentation on a basis which they feel is suitable for the nature and complexity of the firm. The expectation of the Commission is that a firm that has retail and/or commercial customers will assess the effectiveness of its policies, procedures and business plan in meeting the objectives of its reinsurance strategy more frequently. AREA FOR IMPROVEMENT:
One firm provided no documentation of any relevance to explain the structure and objectives of its reinsurance programme. In this instance, it was difficult to determine how management had decided that the reinsurance agreement was suitable for the firm and what the objectives of the reinsurance agreement were. Firms should fully document the purpose and structure of the reinsurance they engage in. POINT OF NOTE:
Where firms have reinsurance programmes that have gone into run-off with outstanding liabilities, the Commission would recommend that firms continue to review their policies and procedures with appropriate frequency to ensure they remain adequate for the remaining exposures. 74% 26% Yes No
Is the reinsurance documentation provided by the Firm completely signed?
6.2.2 Assessment of the Reinsurance Documentation Provided by the Firms
GOOD PRACTICE:
One of the firms that provided reinsurance documentation that was not signed at the time of the questionnaire, explained that the reason for this was due to unreasonable terms in the drafted contract. In this instance the firm had gone back to the reinsurer and requested that the reinsurance documentation be reviewed to fairly reflect the terms of both parties. This demonstrates good practice by the firm, and that the policies and procedures in place function correctly, ensuring that the documentation reflects the intent of the contract. AREA FOR IMPROVEMENT:
In one instance, where a firm did not provide the signed reinsurance documentation, an explanation was provided that the reinsurer did not return the contracts to the firm for signing. Similarly, another firm also provided reinsurance documentation that had been signed over one year after the effective date of the contract. This poses a significant risk to the firms should they wish to claim on the reinsurance contracts as, if not signed, there is the potential for disputes over coverage. Whilst the Guidance Note does not prescribe an exact timeframe in which firms must sign the documentation, the Commission expects the board of all firms that undertake reinsurance activities to set policies appropriately to ensure that the firms do not leave themselves open to unnecessary risks that could leave them unable to play claims. 70% 13% 17% Fully Signed Not Fully Signed No Contracts Entered Into
Has any reinsurer with a rating equal to or below Standard & Poors BBB- (or equivalent) been used in the past 24 months?
6.2.3 Assessment of the Financial Strength of the Reinsurers Used by the Firms
GOOD PRACTICE:
Where firms choose to use low or unrated reinsurers, whether from related or unrelated parties, those firms should be aware of the potential impact caused by the failure of the reinsurer. An example of good practice in this area is a firm quantifying more thoroughly the potential impact that could be caused by the failure of its reinsurers. This allows the firm to better understand its exposure and enable it to put in place effective mitigation strategies to reduce its capital and liquidity risk as well as ensuring it meets its capital requirements. An area of good practice was in respect the firms who had used reinsurers whose rating had been downgraded since the effective date of the reinsurance contracts. One of these firms has since withdrawn from using the reinsurer they were engaged with because of this. Firms should have sufficient policies and procedures in place to mitigate their exposure in the event of a credit rating downgrade of the reinsurer, such as rating downgrade clauses that can alter the terms of the reinsurance contract. Many of these clauses were identified throughout the reinsurance documentation provided by the respondents and, similarly, special termination clauses were also included in many of the contracts. These clauses can reduce the exposure of the firms to credit and liquidity risks posed by reinsurers becoming insolvent or not upholding the terms of the contract. AREA FOR IMPROVEMENT:
One firm reported using multiple unrated reinsurers, where the policies provided by the firm stated they would use A rated reinsurers wherever possible, and only use unrated reinsurers in exceptional circumstances. The Commission would expect the firm to document their reasons each time for selecting unrated reinsurers. It would further expect that firms follow their internal policies and procedures as closely as possible to reduce both the credit risk and liquidity risk exposures they would face from an unrated reinsurer failing to meet its obligations. In this instance all reinsurers used by the firm were unrated but a rationale for using them, which should explain the exceptional circumstances that had caused their use, was not documented. The Commission would expect that, in situations where firms choose to use unrated reinsurers, they are extremely thorough in conducting and documenting the necessary research and due diligence required before entering into these contracts. The Commission also expects firms to fully document the policies and procedures for purchasing unrated reinsurance, fully explaining the processes involved. 58% 42% Above BBB- BBB- or Below
The Commission, in Schedule 4 of The Insurance Business (Solvency) Rules, 2021, lists the ratings agencies that have been approved by the Commission and that are referred to as acceptable ratings agencies. Agencies other than those cannot be used to gain credit under the regulatory solvency assessment. This does not prevent firms from using other rating agencies to satisfy themselves with the reinsurer’s financial strength. It does mean that the firms’ boards are expected to document their decision in doing so. This should include the board’s consideration of:
Does the Firm use reinsurance brokers, if so are there policies and procedures in place for selecting a reinsurance broker, intermediary or introducer?
6.3 Reinsurance Brokers
6.3.1 Assessment of the Policies, Procedures and Controls Regarding the Use of Reinsurance
Brokers
GOOD PRACTICE:
Overall, the firms controls in selecting their respective brokers are adequate. The only considerations that were highlighted were:
6.4 Use of Collateral
6.4.1 Points of Note Regarding the Use of Collateral in Reinsurance Contracts
GOOD PRACTICE:
Requiring the reinsurer to post collateral can demonstrate good practice as this can reduce the credit risk posed by the reinsurer. Reinsurers can face solvency issues, which may lead to delayed payment or default, in turn creating significant consequences for the solvency and liquidity of the ceding insurer. Firms should give consideration to requiring the reinsurer to post collateral as this can reduce the impact caused by reinsurer failure, and therefore reduce the capital and liquidity risk to which the firm is exposed. POINT OF NOTE:
The ability to require the reinsurer to post collateral can depend upon the relative commercial strengths of the ceding insurers and reinsurers, and therefore this may not be a practical credit and liquidity risk mitigation strategy for all firms involved in reinsurance. Firms should also bear in mind that requiring a reinsurer to post collateral to cover some, or all, their obligations may cause liquidity issues for the reinsurer. Ceding insurers should take appropriate measures to manage their liquidity risk in these circumstances. The use of collateral is a mitigant for credit and liquidity risk but is not a substitute for an effective reinsurance strategy which adequately assesses the capital and liquidity risks from reinsurers.
6.5 Liquidity
6.5.1 Points of Note Regarding Liquidity Risk
GOOD PRACTICE:
One firm considered within its Risk Appetite Statement its willingness to tolerate liquidity risk, and this fed through to its policies and procedures. This demonstrated that the firm had considered the risk in detail and was prepared for potential liquidity stresses. AREA FOR IMPROVEMENT:
Most firms who documented consideration of the Guidance Note acknowledged liquidity risk. Only a small number, however, documented in detail how the risks affected their firms. Few firms documented an ongoing consideration of liquidity risk. Regularly considering liquidity risk enables the firm to understand where it is exposed and to avoid or mitigate this risk. POINT OF NOTE:
There is a significant danger that firms may be unable to recover funds from reinsurers as a result of reinsurer failure. More commonly, the inability to recover funds is a result of a dispute over coverage. In both scenarios the insurers would be put under significant liquidity strain. Insurers usually focus on reinsurer failure, which is a high impact but low probability event, but it is important that consideration of liquidity risk also includes the possibility of large individual claims being delayed or rejected due to contractual disputes.
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Source: Guernsey Financial Services Commission — original document · Summary generated with machine assistance and reviewed before publication; the authoritative text is the regulator's original document. How RegAlert works