Regulatory Alerts2026-01-21
Added · Updated
Guideline on Elderly-friendly Banking Services of Hong Kong Association of Banks
The Hong Kong Association of Banks issued this guideline to establish standards for elderly-friendly banking services. It requires all authorized institutions to implement measures that enhance accessibility and support for elderly customers. This document serves as a regulatory framework to promote financial inclusion for the aging population.
CIR
Current
Issue Date:
21 Jan 2026
20260120-2-EN.pdf (142.2 KB)
Topic:
Banking Conduct & Enforcement - Financial Inclusion
Group:
All Authorized Institutions
Directly related Document
Cross referenced Document
Version History
Superseded Document
Directly related Document
Directly related Document
Cross referenced Document
Version History
Superseded Document
You may also be interested in
CIR
Archive
23 Mar 2018
Practical Guideline on Barrier-free Banking Services of Hong Kong Association of Banks
CIR
Current
10 Dec 2021
Guideline on Banking Services for Persons with Dementia of Hong Kong Association of Banks
CIR
Current
21 Jan 2026
Second Edition of Practical Guideline on Barrier-free Banking Services of Hong Kong Association of Banks