Guidance · ESMA · 5 May 2026

Guidelines on Internal Controls for Benchmark Administrators, Credit Rating Agencies and Market Transparency Infrastructures

In force from 1 Oct 2026Applies to: Market infrastructure, Credit rating agency

Supervised entities’ Management Bodies must approve and oversee the IC Framework, while Executive Senior Management must establish, implement and update written internal control policies, procedures and practices, including a documented decision-making process and clear allocation of roles. Supervised entities must segregate duties, document key controls, set risk appetite and tolerance levels, and maintain ICT controls ensuring data quality, confidentiality and integrity, unless subject to DORA. They must establish whistleblowing and escalation procedures, monitor controls, and retain full responsibility for outsourced IC functions, whose staff must not perform operational tasks they monitor.

European UnionEuropean Securities and Markets Authority
Annotations and obligations
126 obligations · 4 permissions · 78 definitions
  • Obligation 126
  • Permission 4
  • Definition / condition 78
  • background, boilerplate

Lineage: No known changes

RegAlert holds no document that amends or replaces this one. This is not a check that it is in force: confirm with the regulator.

ESMA Guidelines on InternalControl for CRAs2021 · ESMAESMA Guidelines on Internal Control for CRAs (2021-03-10)Guidelines on InternalControls for Benchmark Admini…2026-05-05 · this documentGuidelines on Internal Controls for Benchmark Administrators, Credit Rating Agencies and Market Transparency Infrastructures (2026-05-05)
amendssupersedesissued underrefers todashed card: not in RegAlert (or proposed)arrows run from the older text to the one that changes it
The links and the sentences they come from (1)
Supersedes

Timeline

This document supersedes: ESMA Guidelines on Internal Control for CRAs

What changed in the obligations

Against ESMA Guidelines on Internal Control for CRAs (2021-03-10)

35 new obligations · 5 changed obligations · 5 changes of scope · 22 changes of who is bound · 13 not carried over

60 obligations are the same in both texts.

Changed (32)
  • Who is bound
    Before
    11. In order to demonstrate that a CRA meets the objectives of an effective internal control structure in accordance with Article 6(1), (2), (4) and Section A of Annex I of the CRA Regulation, ESMA expects that a CRA demonstrates that its policies, procedures and working practices achieve the objectives of Sections 5.1 (Internal Control Framework) and 5.2 (Internal Control Functions) of these Gui…
    Now
    13. In order to demonstrate that supervised entities comply with Paragraph 2 of these Guidelines, supervised entities should demonstrate that their policies, procedures and working practices achieve the objectives of Sections 5.1 (Internal Control Framework) and 5.2 (Internal Control Functions) of these Guidelines.
  • Who is bound
    Before
    14. The board of a CRA should be accountable for overseeing and approving all components of the IC framework that is developed by management, as well as overseeing that its components are subject to monitoring and regular update by management.
    Now
    15. The Management Body of the supervised entity should be accountable for overseeing and approving all components of the IC Framework as well as overseeing that those components are subject to monitoring and are regularly updated by the Executive Senior Management.
  • Who is bound
    Before
    CRA’s management should be responsible for establishing, implementing and updating the written internal control policies and procedures supporting the components of the IC framework.
    Now
    The supervised entity’s Executive Senior Management should be responsible for establishing, implementing and updating the written internal control policies, procedures and practices that support the components of the IC framework.
  • Who is bound
    Before
    1.1.2 The CRA’s management should be responsible for ensuring that the CRA’s policies and procedures: i. Recall that the CRA’s credit rating activities should be conducted in compliance with the CRA Regulation, applicable laws and the CRA’s corporate values;
    Now
    The supervised entity’s Executive Senior Management should be responsible for ensuring that the supervised entity’s policies and procedures: i. Specify that the supervised entity’s business should be conducted in compliance with the relevant Regulations and with the supervised entity’s corporate values;
  • Who is bound
    Before
    1.1.3 The CRA’s management should be responsible for establishing, maintaining and regularly updating adequate written internal control policies and procedures.
    Now
    1.1.3 The supervised entity’s Executive Senior Management should establish, maintain and regularly update adequate written internal control policies, mechanisms and procedures.
  • Who is bound
    Before
    1.1.4 The CRA’s management should retain responsibility for activities it has outsourced to external service providers or to a group level function within the CRA’s group.
    Now
    1.1.4 The supervised entity’s Executive Senior Management should retain responsibility for activities outsourced to external service providers or delegated to business partners.
  • Scope
    Before
    Effective risk management should involve a dynamic and continuously evolving process for identifying, assessing and managing risks to the achievement of the CRA’s main objectives.
    Now
    18. For the purposes of effective risk management, supervised entities should ensure that they have in place a dynamic and continuously evolving process for identifying, assessing and measuring all risks that could impact a supervised entity’s ability to perform its obligations under the relevant Regulations, or its continued operation.
  • Who is bound
    Before
    1.2.3 The CRA should set its risk appetite and identify risk tolerance levels as part of the risk assessment process.
    Now
    1.2.2 The supervised entity should set its risk appetite and identify risk tolerance levels.
  • Who is bound
    Before
    1.2.2 The CRA’s risk assessment methodology should encompass all business lines of the CRA.
    Now
    1.2.3 The supervised entity’s risk assessment methodology should encompass all business lines and IC Functions of the supervised entity.
  • Who is bound
    Before
    In doing so the CRA should distinguish between day-to-day key controls at the business level and those carried out by specific control functions.
    Now
    In doing so, the supervised entity should distinguish between day-to-day controls at the business level and those carried out by specific control functions.
  • Who is bound
    Before
    1.3.6 Verifications, validations, reconciliations and reviews – The CRA should implement measures to detect and act upon inappropriate, non-authorised, erroneous or fraudulent behaviour in its credit rating activities and the processes underlying these activities such as credit methodology/model validation, data validation and input.
    Now
    1.3.6 Verifications, validations, reconciliations and reviews – The supervised entity should take measures to detect and act upon inappropriate, non-authorised, erroneous or fraudulent activities in a timely manner.11
  • Who is bound
    Before
    1.3.7 IT General Controls – The CRA should implement controls to ensure the effectiveness of the IT environment of the CRA in supporting the CRA’s business processes.
    Now
    1.3.7 Information and Communication Technology (ICT) General Controls (only for supervised entities not subject to DORA) – The supervised entity should implement strategies, policies and procedures that ensure the digital operational resilience of the ICT systems of the supervised entity in supporting the supervised entity’s business processes.
  • What must be done
    Before
    A CRA should establish procedures for the downward sharing of accurate, complete and good quality information to staff and external stakeholders as well as procedures for the upward sharing of sensitive information relating to behaviour and adherence to internal controls.
    Now
    20. Supervised entities should establish procedures for the downward sharing of accurate, complete and good quality information to staff and external stakeholders.
  • Who is bound
    Before
    1.4.1 The CRA should ensure appropriate internal and external communication, sharing accurate, complete and good quality information in a timely manner to the market, investors, clients and regulators.
    Now
    1.4.1 The supervised entity should ensure appropriate internal and external communication, sharing accurate, complete and of good quality information in a timely manner to the market, clients, users of its products and services and regulators.
  • Who is bound
    Before
    1.4.2 The CRA should establish upward communication channels, including a whistle-blowing procedure, to enable the escalation of material internal control issues to the board and management.
    Now
    1.4.2 The supervised entity should establish upward communication channels, including a whistleblowing procedure, to enable the escalation of material internal control issues to the Management Body and Executive Senior Management.
  • Who is bound
    Before
    1.4.3 The CRA should establish downward communication channels from management and control functions to the staff.
    Now
    1.4.3 The supervised entity should establish downward communication channels from the Management Body, Executive Senior Management and control functions to the staff.
  • Scope
    Before
    This should encompass regular updates on the objectives and responsibilities for internal control, communication of identified compliance issues and presentations and training on policies and procedures.
    Now
    This should encompass regular updates on the objectives and responsibilities for internal control, communication of identified compliance or information security issues and presentations and training on policies and procedures.
  • Who is bound
    Before
    1.5.3 The CRA should build ongoing evaluations, such as the timely monitoring of email interactions between analysts and issuers, into the business processes and adjust them to changing conditions.
    Now
    1.5.4 The supervised entities should build ongoing evaluations into the business processes and adjust them to changing conditions.
  • Who is bound
    Before
    1.5.4 The CRA should report deficiencies identified from monitoring evaluations and the required remediation actions to the board and management who should then monitor the timely implementation of corrective action(s).
    Now
    1.5.5 The supervised entities should ensure that deficiencies identified from monitoring evaluations and the required remediation actions are reported to the Management Body and Executive Senior Management who should then monitor the timely implementation of corrective action(s).
  • Who is bound
    Before
    1.5.5 In the case of outsourcing of important operational functions to an external party, the CRA should ensure staff have direct responsibility over the monitoring of outsourced business processes.
    Now
    1.5.6 In the case of outsourcing, the supervised entity should allocate the task for monitoring outsourced business processes to a member of staff.
  • Who is bound
    Before
    24. To ensure the independence of a CRA’s IC functions, ESMA expects a CRA to consider the following principles in establishing the roles and responsibilities of their IC functions: iii. The head of an IC function should not report to a person who has direct responsibility for managing the activities the IC function monitors, audits or controls.
    Now
    25. To ensure the independence of a supervised entity’s IC functions, ESMA expects supervised entities to consider the following principles when establishing the roles and responsibilities of their IC Functions: iii. The staff member in charge of an IC function should not report to a person who has responsibility for managing the activities the IC function monitors, audits or controls;
  • Who is bound
    Before
    2.1.1 The compliance function should perform its functions independently of the business lines that are responsible for credit rating activities and should provide regular reports to the CRA’s INEDs.
    Now
    2.1.1 The Compliance Function should perform its functions independently of the business lines and should provide regular reports to the supervised entity’s Management Body and, where relevant, directly to the INEDs.
  • Scope
    Before
    2.1.2 The compliance function should advise and assist staff members involved in credit rating activities to comply with the obligations under the CRAR.
    Now
    2.1.2 The Compliance Function should advise and assist staff members to comply with the obligations under the relevant Regulation.
  • Who is bound
    Before
    2.1.4 The compliance function, where appropriate in conjunction with other relevant functions, should assess the possible impact of any changes in the legal or regulatory environment on the CRA’s activities and communicate, as appropriate, with the risk management function on the CRA’s compliance risk.
    Now
    2.1.4 The Compliance Function, where appropriate in conjunction with other relevant functions, should assess the possible impact of any changes in the legal or regulatory environment on the supervised entity’s activities and communicate, as appropriate, with the Risk Management Function on the supervised entity’s compliance risk in a timely manner.
  • Who is bound
    Before
    2.1.7 The findings of the compliance function should be taken into account by the board and the risk management function within their risk assessment processes.
    Now
    2.1.7 The findings of the Compliance Function should be taken into account by the Management Body and Executive Senior Management as well as by the Risk Management Function within their risk-assessment processes.
  • What must be done
    Before
    2.3.2 The risk management function should ensure that all risks that could materially impact a CRA’s ability to perform its obligations under CRAR, or its continued operation, are identified, assessed, measured, monitored, managed, mitigated and properly reported by and to the relevant units in the CRA.
    Now
    2.2.2 The Risk Management Function should ensure that all risks that could impact a supervised entity’s ability to perform its obligations under the relevant Regulations, or its continued operation, are identified, assessed and measured.
  • What must be done
    Before
    2.3.5 The risk management function should recommend improvements to the risk management framework and corrective measures to risk policies and procedures and revisiting risk thresholds, in accordance with any changes in the organisation’s risk appetite.
    Now
    2.2.5 The Risk Management Function should recommend improvements to the risk management framework and amendments to risk policies and procedures where necessary.
  • Who is bound
    Before
    2.4.3 The information security function should deploy an information security awareness program for the CRA’s personnel to enhance the security culture and develop a broad understanding of the CRA’s information security requirements.
    Now
    2.3.3 The Information Security Management Function should develop and deploy an information security awareness program for personnel to enhance the security culture and develop a broad understanding of the supervised entity’s information security framework.
  • What must be done
    Before
    2.5.2 The internal audit function should follow a risk-based approach.
    Now
    2.4.2 The Internal Audit Function should follow a risk-based approach and adhere to international internal audit standards.
  • What must be done
    Before
    2.5.4 The internal audit function should establish at least once a year, on the basis of the annual internal audit control objectives, an audit plan and a detailed audit programme, which is subject to oversight by the board.
    Now
    2.4.4 The Internal Audit Function should establish at least once a year, based on the annual internal audit control objectives, an audit plan which is subject to oversight by the Management Body.
  • Scope
    Before
    28. ESMA considers that the review function of a CRA is responsible for reviewing credit rating methodologies, models and key rating assumptions on an ongoing basis and at least annually.
    Now
    37. The Review Function of a CRA is responsible for reviewing credit rating methodologies on at least an annual basis.
  • Scope
    Before
    The CRA’s review function is also responsible for the validation and review of new methodologies, models and key rating assumptions and any changes to existing methodologies, models or key rating assumptions.
    Now
    The CRA’s Review Function is also responsible for the validation and review of new methodologies, and any changes to existing methodologies.
New in this text (35)
  • 7. Financial market participants to which these Guidelines apply are not required to report whether they comply with these Guidelines.
  • 1.2.4 The supervised entity’s risk assessment process should identify and assess changes that could significantly impact the system of internal control.
  • In particular, staff members responsible for the development, implementation or approval of a task/work item are not solely responsible for validating, assessing and reviewing it.8 Where this cannot be avoided, this should be mitigated by staff members not being exclusively responsible for the activity.
  • 1.3.5 Authorisations and Approvals – The supervised entity should have authorisation processes or mechanisms to ensure that only authorised individuals have access to information and tools on a need to know and least privilege basis.
  • The supervised entity should also have processes or mechanisms in all business activities to ensure that activities are approved and executed only by staff members acting within the scope of their authority.
  • The supervised entity should design its ICT controls and solutions proportionately.
  • Supervised entities should ensure that they have sufficient controls to ensure data quality, in terms of availability, confidentiality and integrity of data, including data validation, processing controls and data file control procedures.
  • The supervised entity should establish relevant information security management system and related control activities.
  • As part of this, a supervised entity should determine the necessary controls to ensure the authenticity, confidentiality, integrity and availability of information as it is processed from source to ultimate user.
  • The supervised entity should establish and document all relevant ICT acquisition, development and maintenance processes control activities.
  • The Management Body and Executive Senior Management should also receive regular updates about the internal control system and activities, including on information security.
  • The supervised entity should have escalation procedures in case of material disagreement between IC Functions and operating units.
  • 1.5.2 Monitoring activities should be designed and carried out in a way that enables the supervised entity to check whether the supervised entity meets its legal and regulatory requirements, including adhering to its internal codes of conduct, policies and procedures.
  • This includes the supervised entity’s information security policies and procedures.
  • Staff working in IC Functions should have sufficient technical knowledge of the supervised entity’s activities and the associated risks.
  • For example, staff members in charge of the Compliance, Risk Management, Internal Audit, Information Security Management, Review (for CRAs) and Oversight (for BMAs) Functions should have unfettered access and report to the Management Body on a regular basis.
  • 29. Segregation of duties should be built into the development of control activities.
  • In this case, alternative controls may be more suitable.
  • Where other controls are used, the supervised entities should document the rationale for the arrangement, identify the possible risks, implement compensating controls to address them and demonstrate that the arrangement does not impair the control environment.
  • In these instances, a supervised entity may choose to scale the hours of resource to match control activities or outsource the activity.
  • 31. As a supervised entity grows, and its control environment matures, it should use staff specialisation to benefit from staff expertise in key processes or risk areas.
  • Supervised entities of a certain nature, scale and complexity should have in place dedicated monitoring or investigation teams within their Compliance Function.
  • 32. The maturity of control activities (i.e. manual, hybrid, automated, and in some instances, incorporating Artificial Intelligence tools) should reflect the nature, scale and complexity and overall risk profile of a supervised entity.
  • For supervised entities of a certain nature, scale and complexity, there should be a higher degree of automated controls as well as a greater integration between the systems of control functions to optimise monitoring activities and a supervised entity’s reporting of Management Information to Executive Senior Management and the Management Body.
  • The scope of Compliance activities should cover all the business and IT processes and systems that could affect the supervised entity’s compliance with the relevant Regulation.
  • 2.5.6 In case of outsourcing of the Review Function, the CRA should take into account Guideline 1.5.6. Additionally, the CRA should have suitable internal control mechanisms to ensure that it consistently adheres to regulatory requirements and maintains appropriate analytical quality standards.
  • This includes, but is not limited to, the review of the benchmark's definition and methodology, the management of third parties involved in the provision of the benchmark, assessing internal and external audits or reviews of the administrator's control framework, and reporting to the relevant competent authorities any relevant misconduct.
  • 2.6.1 The BMA Oversight Function maintains its independence from any Management Body or function of the BMA and any external party of the BMA.
  • The BMA should implement an internal control operating framework to prevent and mitigate any potential conflict of interests.
  • 2.6.2 The BMA should have clear policies and procedures regarding the set-up and responsibilities of the Oversight Function and its members, including policies
  • European Securities and Markets Authority and procedures for benchmarks methodology updates and data integrity reviews.
  • 2.6.3 The BMA Oversight Function should regularly perform a self-assessment to evaluate its effectiveness and the suitability of its members for the purpose of the function and to identify potential conflicts of interest and propose areas of improvement, if necessary.
  • 2.6.4 The BMA Oversight Function should maintain a defined and regular communication channel with the Management Body, Executive Senior Management, and other key functions.
  • The BMA Oversight Function should be also able to access and challenge Management Information and receive updates regarding the status of remedial actions following internal and external audits, risk, and compliance reports.
  • 2.6.5 The BMA Oversight Function should maintain a defined communication channel with the relevant competent authorities, including reporting any misconduct or violation by administrators or contributors.
Not carried over (13)
  • 1.2.4 The CRA’s risk assessment process should define and identify in advance the criteria and objectives against which the CRA’s risks are going to be assessed.
  • The documentation of controls testing should set out: i. A description of the control.
  • The documentation of controls testing should set out: ii. The associated material risk(s).
  • The documentation of controls testing should set out: iii. The role(s) or function(s) responsible for performing the control;
  • The documentation of controls testing should set out: iv. The role(s) or functions(s) responsible for reviewing the control;
  • The documentation of controls testing should set out: v. The evidence that the control has been executed;
  • The documentation of controls testing should set out: vi. The frequency of execution of the control;
  • The documentation of controls testing should set out: vii. A description of the testing procedure.
  • 1.3.5 Authorisations and Approvals – The CRA should document and describe the processes of its credit rating methodologies, models and key rating assumptions.
  • This should include the staff members responsible for their validation or review, and the review of the results of these processes.
  • This should include the periodic attendance in, or ex-post review of, rating committees.
  • Nonetheless, the characteristics of all IC functions, as described in this section of the guidelines, should still be allocated and assigned to an appropriate responsible party.
  • 26. ESMA considers that the board of the CRA should retains oversight of the conduct of these tasks, and the ongoing appropriateness of the staffing and resources of its IC functions according to the nature, scale and complexity of its operations.

“Not carried over” means the sentence has no counterpart in this text; the rule can still be in force in another text.

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