Guidelines on the minimum list of services and facilities

GL ON THE MINIMUM LIST OF SERVICES AND FACILITIES EBA/GL/2015/06 20 May 2015 Final Draft Guidelines on the minimum list of services or facilities that are necessary to enable a recipient to operate a business transferred to it under
Article 65(5) of Directive 2014/59/EU

GUIDELINES ON THE MINIMUM LIST OF SERVICES AND FACILITIES Contents

1. Executive summary 3
2. Background and rationale 4
3. EBA Guidelines on the minimum list of services or facilities that are necessary to enable a
   recipient to operate a business transferred to it under Article 65(5) of Directive 2014/59/EU 6
4. Accompanying documents 10
   4.1 Cost-benefit analysis/impact assessment 10
   4.2 Views of the Banking Stakeholder Group (BSG) 13
   4.3 Feedback on the public consultation 14

GUIDELINES ON THE MINIMUM LIST OF SERVICES AND FACILITIES

1. Executive summary
   To ensure the effectiveness of the partial transfer of the business of an institution or group, Directive 2014/59/EU establishes a number of powers ancillary to the resolution tools, including the power to require continuity of essential services from other parts of a group or, where the residual part of the institution is liquidated following the partial transfer of the business, to require services to enable the purchaser, bridge institution or asset management vehicle to carry out the activities or services transferred to it. The guidelines specify a core list that resolution authorities should consider requiring as a minimum and taking into account the specific circumstances of the case. The services are grouped into categories under the following headings:
   (a) Human resources support;
   (b) Information technology;
   (c) Transaction processing, including legal transactional issues, in particular anti-money laundering and anti-terrorism financing; (d) Real estate and facility provision or management; (e) Legal services and compliance functions; (f) Treasury-related services; (g) Trading/asset management; (h) Risk management and valuation; (i) Accounting; (j) Cash handling.

GL ON THE MINIMUM LIST OF SERVICES AND FACILITIES
2. Background and rationale
Directive 2014/59/EU confers to resolution authorities the power to transfer the shares or all or
part of the assets of an institution to a private purchaser, a bridge bank or an asset management
vehicle (‘recipient’). The decision as to what to transfer out of the failing institution is based on the objectives of ensuring the continuity of critical functions and avoiding adverse effects on financial stability. The directive establishes a number of supplementary powers, including the power to require continuity of essential services from other parts of a group. Where the resolution tools have been used to transfer the systemically important services or viable business of an institution to a sound entity such as a private sector purchaser or bridge institution, the directive stipulates that the residual part of the institution should be liquidated within an appropriate time frame having regard to the need for the failing institution to provide services or support to enable the purchaser or bridge institution to carry out the activities or services acquired by virtue of that transfer. Also in this case, the directive gives resolution authorities the ancillary power to require the residual institution that is being wound up under normal insolvency proceedings to provide the services that are required to enable the institution to which assets or shares have been transferred by applying the sale of business tool or the bridge institution tool to operate its business. Under Article 65(5), the EBA is mandated to issue guidelines to specify the minimum list of services or facilities that are necessary to enable a recipient to effectively operate a business transferred to it. The resolution tools of the directive are inspired by international standards, in particular the Financial Stability Board (FSB) standard ‘Key Attributes of Effective Resolution Regimes for Financial Institutions’. Correspondingly, the guidelines draw upon international work supporting these standards, in particular the FSB document ‘Recovery and Resolution Planning for Systemically Important Financial Institutions: Guidance on Identification of Critical Functions and Critical Shared Services’. The objective of this FSB document is to identify critical shared services to enhance resolvability. Critical shared services are defined as activities performed within the institution or outsourced to third parties where failure would lead to the inability to perform critical functions. With a view to the objective of the transfer to ensure continuity of critical functions, the criteria for identifying these critical services are the same as those which identify the core services and facilities that may be required to enable a recipient to operate the business transferred to it. The list in the guidelines should be regarded as a minimum list, which means that the authorities may identify the need to require additional services. On the other hand, the core list should not be interpreted as though the services would always have to be required from the institution under resolution or the group entities concerned. On the contrary, it is likely that in most cases the recipient will not
need the provision of all of the services. Where the recipient is a private

GL ON THE MINIMUM LIST OF SERVICES AND FACILITIES sector purchaser, in many cases the recipient will be able to perform some of the services on its own, in particular management and business-related functions such as risk management or treasury-related services.

GL ON THE MINIMUM LIST OF SERVICES AND FACILITIES
3. EBA Guidelines on the minimum list
of services or facilities that are necessary to enable a recipient to operate a business transferred to it under Article 65(5) of Directive 2014/59/EU Status of these guidelines This document contains guidelines issued pursuant to Article 16 of Regulation (EU) No 1093/2010 of the European Parliament and of the Council of 24 November 2010 establishing a European Supervisory Authority (European Banking Authority), amending Decision No 716/2009/EC and repealing Commission Decision 2009/78/EC (‘the EBA Regulation’). In accordance with
Article 16(3) of the EBA Regulation, competent authorities and financial institutions must make
every effort to comply with the guidelines.
Guidelines set out the EBA’s view of appropriate supervisory practices within the European System of Financial Supervision or of how Union law should be applied in a particular area. The EBA therefore expects all competent authorities and financial institutions to which guidelines are addressed to comply with guidelines. Competent authorities to which guidelines apply should comply by incorporating them into their supervisory practices as appropriate (e.g. by amending their legal framework or their supervisory processes), including where guidelines are directed primarily at institutions. Reporting requirements Pursuant to Article 16(3) of the EBA Regulation, competent authorities must notify the EBA as to whether they comply or intend to comply with these guidelines, or otherwise provide reasons for non-compliance, by dd.mm.yyyy. In the absence of any notification by this deadline, competent authorities will be considered by the EBA to be non-compliant. Notifications should be sent by submitting the form provided in Section 5 to compliance@eba.europa.eu with the reference ‘EBA/GL/2015/06’. Notifications should be submitted by persons with appropriate authority to report compliance on behalf of their competent authorities. Notifications will be published on the EBA website, in line with Article 16(3).

GL ON THE MINIMUM LIST OF SERVICES AND FACILITIES Title I - Subject matter, scope and definitions

1. The guidelines specify the minimum list of services that are necessary to enable a recipient to
   effectively operate a business transferred in resolution.
2. The guidelines apply to resolution authorities.
   Title II - Minimum list of services or facilities
3. When identifying necessary services or facilities, resolution authorities should assess on a
   case-by-case basis whether the services or facilities are required to maintain the essential internal infrastructure for the continued operation of the transferred business, assets and liabilities, in particular of critical functions. In their assessment, resolution authorities should take into account the resolution objectives and an appropriate time frame for the provision of services and facilities.
4. When assessing whether the institution under resolution or any of its group entities should be
   required to provide services or facilities, resolution authorities should consider at least the following:
   (a) Human resources support:
   (i) staff administration, including administration of contracts and remuneration; (ii) internal communication; (b) Information technology:
   (i) IT and communication hardware;
   (ii) data storage and processing;
   (iii) other IT infrastructure, workstations, telecommunications, servers, data centres and related services; (iv) administration of software licenses and application software; (v) access to external providers, in particular data and infrastructure providers; (vi) application maintenance, including software application maintenance and related data flows; (vii) report generation, internal information flows and data bases; (viii) user support;

GL ON THE MINIMUM LIST OF SERVICES AND FACILITIES (ix) emergency and disaster recovery; (c) Transaction processing, including legal transactional issues, in particular anti-money laundering; (d) Real estate and facility provision or management and associated facilities:
(i) office premises and storage;
(ii) internal facilities management;
(iii) security and access control;
(iv) real estate portfolio management;
(e) Legal services and compliance functions:
(i) corporate legal support;
(ii) business and transactional legal services; (iii) compliance support; (f) Treasury-related services:
(i) coordination, administration and management of the treasury activity; (ii) coordination, administration and management of entity refinancing, including collateral management; (iii) reporting function, in particular with respect to regulatory liquidity ratios; (iv) coordination, administration and management of medium and long-term funding programs, and refinancing of group entities; (v) coordination, administration and management of refinancing, in particular short-term issues; (g) Trading/asset management:
(i) operations processing: trade capture, design, realisation, servicing of trading products; (ii) confirmation, settlement, payment; (iii) position and counterparty management, with respect to data reporting and counterparty relationships; (iv) position management (risk and reconciliation);

GL ON THE MINIMUM LIST OF SERVICES AND FACILITIES (h) Risk management and valuation:
(i) central or business line or risk type-related risk management; (ii) risk report generation; (i) Accounting:
(i) statutory and regulatory reporting;
(ii) valuation, in particular of market positions; (iii) management reporting; (j) Cash handling.
5. The resolution authority should ensure that the provision of services, in particular the services
mentioned in points (f), (g) and (h) of paragraph 4 above, does not imply the taking of financial risks which might constitute financial support, which would be in conflict with
Article 65(3) of Directive 2014/59/EU.
Title III - Final provisions and implementation These guidelines shall apply as of 1 August 2015. These guidelines should be reviewed by 31 July 2017.

GL ON THE MINIMUM LIST OF SERVICES AND FACILITIES
4. Accompanying documents
4.1 Cost-benefit analysis/impact assessment
Introduction
Article 39(4) of Directive 2014/59/EU requires the EBA to issue guidelines that specify the
minimum list of services or facilities that are necessary to enable a recipient to effectively operate a business transferred to it. As per Article 16(2) of the EBA Regulation (Regulation (EU) No 1093/2010 of the European Parliament and of the Council), any guidelines developed by the EBA shall be accompanied by an impact assessment annex which analyses ‘the potential related costs and benefits’. This annex shall provide the reader with an overview of the findings with regard to the problem identification, the options identified to rectify the problem and the potential impact of these options. This annex presents the impact assessment with cost-benefit analysis of the provisions included in the guidelines described in this Consultation Paper. Given the nature of the guidelines, the impact assessment is high-level and qualitative in nature. Problem definition and the baseline scenario The current EU regulatory framework is in the process of building a resolution mechanism whereby Member States aim to achieve an orderly winding-up of the institutions under resolution by preventing potential adverse effects of the resolution process. This objective requires the resolution authorities to be equipped with all necessary tools and powers.
Article 65 of Directive 2014/59/EU stipulates that the resolution authorities must have the power
to require an institution under resolution, or any of its group entities, to provide any services or facilities that are necessary to enable a recipient to operate the business transferred to it effectively. However, the article does not specify what these necessary services or facilities are. The lack of information or potential gaps in the information on these services and facilities and potential variations across Member States when planning their strategies may lead to several problems in the EU regulatory framework, e.g.:
 A lack of clear information on what the necessary services and facilities are represents an obstacle for the timely and orderly functioning of the resolution process. This can then have adverse effects on financial stability.

GL ON THE MINIMUM LIST OF SERVICES AND FACILITIES  A lack of consistent and symmetric information on the resolution practice may hinder cooperation between resolution authorities when they handle cross-border cases. This may cause delays in the resolution practice.  A lack of a level playing field for institutions in the EU, i.e. different treatment of various entities belonging to the same cross-border groups due to different supervisory/resolution practices. Objectives The objective of the guidelines is to promote symmetric information and convergence of supervisory and resolution practices regarding the services and facilities that are necessary to enable a recipient to operate a business transferred to it. In particular, the draft guidelines aim to identify core services and facilities so that the exchange of information and cooperation across resolution authorities is effective. Table 1 presents the objectives of the draft guidelines.
Table 1: Operational, specific and general objectives of the guidelines
Operational objectives Specific objectives General objectives Equip resolution authorities with precise and accurate information and tools. Harmonise practices in relation to resolution actions across Member States and achieve effective cross￾border cooperation. Improve the regulatory framework to achieve optimal resolution practices and reduce threats to financial stability. Technical options This section presents the major technical options discussed during the preparation of the draft guidelines and presents qualitatively the potential costs and benefits associated with the preferred options. a. Option 1: Inclusion of finance-related operational services in the minimum list b. Option 2: Exclusion of finance-related operational services in the minimum list The list in the draft guidelines includes a set of elements related to operational shared services. This assessment discusses whether finance-related operational services should also be included in the minimum list of the draft guidelines. Finance-related operational services involve the management of financial resources of the firm and cover the following indicative list:
 Treasury-related services
 Trading/asset management
 Risk management and valuation

GL ON THE MINIMUM LIST OF SERVICES AND FACILITIES  Accounting, and  Cash handling The resolution process requires the rapid transfer of shares/assets to the recipient and, in most cases, the recipient may not be in a position to replace the services/facilities or to provide them internally. In this respect, finance-related operational services are considered as activities for which the failure ‘would lead to the inability to perform critical functions and, therefore, to the disruption of functions vital for the functioning of the real economy or for financial stability’. 1 The list therefore includes these elements so that the resolution authorities are aware that they should consider requiring them from the institution under resolution. Option 2 is expected to be more expensive for both the resolution authorities and the public if the crucial elements in finance-related operational services are not taken into account in the transfer of the shares/assets when necessary. The cost in this case falls both on the industry and the tax payers. Under this policy option, the market players and the tax payers bear a higher risk. On the other hand, the marginal cost of adding finance-related operational services is zero. In terms of operational costs associated with the implementation of Option 1, they are not expected to go beyond the work that the resolution authorities need to carry out under the Level 1 text. In terms of benefits, the marginal benefit of adding the elements under finance-related operational services to the list is positive. The inclusion of the elements is expected to have great added value in terms of implementation. In addition, a more precise and harmonised regulatory framework is expected to tackle the identified problems. Resolution authorities are expected to benefit from symmetric information, and more effective and efficient cooperation across jurisdictions. Option 1 therefore generates a net benefit in terms of mitigated risk for financial stability and the real economy. As a result, and in line with the international approach2 , Option 1 is the preferred option. 1 Financial Stability Board (FSB), ‘Recovery and Resolution Planning for Systemically Important Financial Institutions:
Guidance on Identification of Critical Functions and Critical Shared Services’, July 2013 2 Financial Stability Board (FSB), ‘Recovery and Resolution Planning for Systemically Important Financial Institutions:
Guidance on Identification of Critical Functions and Critical Shared Services’, July 2013

GL ON THE MINIMUM LIST OF SERVICES AND FACILITIES
4.2 Views of the Banking Stakeholder Group (BSG)
The BSG has not replied to the Consultation Paper. However, in the context of the Consultation Paper on the implementation of resolution tools, the BSG expressed the view that the EBA should clarify that when a bridge bank is created, the minimum number of services or facilities required to enable a recipient to operate the tool must be operative from the outset. It would not be necessary to limit the legal service agreement and its deadlines as each operation is different, but compensation at market prices can be regulated and demanded as ‘fees at market’. As a consequence, a reference to the appropriate timeframe for the provision of the services and facilities with a view to the resolution objectives has been added.

GL ON THE MINIMUM LIST OF SERVICES AND FACILITIES
4.3 Feedback on the public consultation
The EBA publicly consulted on the draft proposal contained in this paper.
The consultation period lasted for three months and ended on 22 December 2014. One confidential response was received. This paper presents a summary of the key points and other comments arising from the consultation, the analysis and discussion triggered by these comments and the actions taken to address them if deemed necessary. In many cases, several industry bodies made similar comments or the same body repeated its comments in the response to different questions. In these cases, the comments and EBA analysis are included in the section of this paper where the EBA considers them most appropriate. Changes to the draft guidelines have been incorporated as a result of the responses received during the public consultation. Summary of key issues and the EBA’s response One respondent expressed the view that not all businesses are relevant for all types of institutions (for example, cash handling would not relevant for financial market infrastructures with a banking licence). Therefore, the question was asked whether a ‘minimum list’ was needed and whether principles-based requirements would not be more appropriate and allow the list to be tailored to particular types of institutions. EBA response:
The list in the guidelines should be regarded as a minimum list, which means that on the one hand it is not exhaustive and the authorities may identify the need to require additional services. On the other hand, the core list should not be interpreted as though the services would always have to be required from the institution under resolution or the group entities concerned. On the contrary, it is likely that in most cases the recipient will not need the provision of all of the services. Resolution authorities decide which functions are needed on a case-by-case basis. This has been further clarified in the text.

GL ON THE MINIMUM LIST OF SERVICES AND FACILITIES
5. Confirmation of compliance with
guidelines and recommendations
Date:
Member/EEA State:
Competent authority
Guidelines/recommendations:
Name:
Position:
Telephone number:
E-mail address:
I am authorised to confirm compliance with the guidelines/recommendations on behalf of my competent authority: Yes The competent authority complies or intends to comply with the guidelines and recommendations: Yes No Partial compliance My competent authority does not, and does not intend to, comply with the guidelines and recommendations for the following reasons3 :
Details of the partial compliance and reasoning:
Please send this notification to compliance@eba.europa.eu4 3 In cases of partial compliance, please include the extent of compliance and of non-compliance and provide the reasons for non-compliance for the respective subject matter areas. 4 Please note that other methods of communication of this confirmation of compliance, such as communication to a different e-mail address from the above, or by e-mail that does not contain the required form, shall not be accepted as valid.

GL ON THE MINIMUM LIST OF SERVICES AND FACILITIES