Implementation of EBA Guidelines on the use of remote customer onboarding solutions under Article 13(1) of Directive (EU) 2015/849

NOTICE
Implementation of the European Banking Authority (EBA) Guidelines on the use of remote customer onboarding solutions in accordance with Article 13(1) of Directive (EU) 2015/849

The Prudential Control and Resolution Authority (ACPR) has declared compliance with the European Banking Authority's guidelines on the use of remote customer onboarding solutions in accordance with Article 13(1) of Directive (EU) 2015/849.

These guidelines clarify in particular the measures that financial institutions must implement to fulfill their due diligence obligations when adopting or reviewing remote customer onboarding solutions with new clients. They also clarify the internal policies, procedures, and controls that must be put in place by financial institutions in this area, including when the management of the customer onboarding solution is entrusted to an external provider.

These guidelines are applicable from October 2, 2023, to credit institutions and financial institutions defined in paragraphs 1 and 2 of Article 3 of Directive (EU) 2015/849 ("anti-money laundering"), which must do everything in their power to comply with them, in accordance with the provisions of Article 16 of Regulation (EU) No 1093/2010 of the European Parliament and of the Council of 24 November 2010 establishing a European Supervisory Authority (European Banking Authority).

The scope of these guidelines is furthermore extended to all other entities mentioned in Article L. 561-2 of the Monetary and Financial Code subject to the supervision of the ACPR.