Instruction No. 04/2025 of December 2, 2025 on Kwanza Banknotes and Metal Coins Deposit and Withdrawal Operations at the National Bank of Angola

CONTINUATION OF INSTRUCTION NO. 04/2025 Page 1 of 7 INSTRUCTION NO. 04/2025 of December 02, 2025 SUBJECT: FINANCIAL SYSTEM

• Deposit and Withdrawal Operations of Kwanza Banknotes and Metal Coins at the National Bank of Angola
  Whereas it is necessary to adjust the rules and procedures inherent to deposit, withdrawal, and circulation operations of the national currency by Banking Financial Institutions at the National Bank of Angola; Pursuant to the combined provisions of Article 36 of Law No. 14/21, dated May 19, General Regime of Financial Institutions Law, with Articles 6 and 7, and Article 98 of Law No. 24/21, dated October 18, National Bank of Angola Law. I DETERMINE:

1. Object
   This Instruction defines the rules and procedures for carrying out deposit and withdrawal operations of banknotes and metal coins, as well as the operating hours for deposits and withdrawals at the Strongrooms of the National Bank of Angola, located in the Kwanza House, Regional Delegations, and at Value Custody Services or other duly authorized locations, with prior notice.
2. Scope
   2.1. This Instruction applies to Financial Institutions, as provided for in paragraph 2 and letters c) and l) of paragraph 3 of Article 7 of Law No. 14/21, dated May 19, General Regime of Financial Institutions Law,
   [Page 2] henceforth referred to as Institutions.
   2.2. Without prejudice to the foregoing, other entities duly mandated by financial institutions and authorized by the National Bank of Angola may also carry out deposit and withdrawal operations of banknotes and metal coins.
3. Definitions
   For the purposes of this Instruction, the following terms are understood as:
   3.1. Suitable Banknotes and Metal Coins: considered authentic and fit for circulation after manual verification of their authenticity and quality, or by equipment, whose suitability has been recognized by the National Bank of Angola.
   3.2. Unfit Banknotes and Metal Coins: considered genuine but unsuitable for circulation after manual verification of their authenticity and quality or by equipment, whose unfitness has been recognized by the National Bank of Angola.
   3.3. Deteriorated Banknotes and Metal Coins: considered genuine but unsuitable for circulation due to their state of degradation, namely corrosion, perforation, mutilation, discoloration, or alteration of weight and edge, appearing in some cases as incomplete or composed of fragments of the same banknote or metal coin, which have been altered by a relatively long circulation period or by an accident that make them unsuitable for processing in high-speed sorting equipment.
4. General Rules
   4.1. Deposit and withdrawal operations must be communicated via the Pre-Notice Management Portal, 24 hours before the scheduled date.
   4.2. At the time of withdrawal or deposit, the Institution's representative must be duly accredited and present their personal identification document and service pass.
   4.3. Cash deposit and withdrawal operations may be carried out under the following conditions:
   a) Weekly, 3 (three) deposits and 3 (three) withdrawals of banknotes and metal coins, from 8:30 AM to 1:30 PM, without interruption; b) Packages of 10 (ten) thousands, corresponding to 10,000 (ten thousand) notes of equal face value; c) Minimum of 10 (ten) packages, each containing 10,000 (ten thousand) notes, and 3 (three) bags of metal coins, for deposit operations carried out at the Kwanza House; and, d) Minimum of 2 (two) packages of 10,000 (ten thousand) notes and 2 (two) bags of metal coins, for deposit operations carried out at Regional Delegations and Value Custody Service Institutions.
   4.4. Metal coins must be deposited in bags with the denomination and respective series identified, according to the configuration of the table below:
5. Procedures to be Observed in Carrying Out Deposit and Cash Withdrawal Operations
   5.1. Deposit Operations:
   [Page 3]
   5.1.1 Banknotes and metal coins must be deposited at the Strongrooms of the National Bank of Angola, on all business days, according to the following operational rules:
   a) They must have legal tender status in the country and be presented face-up and oriented, to be packaged, labeled, and segregated by denomination and state of use. b) They must be separated according to their state of use, as follows:
   i. Suitable;
   ii. Unfit;
   iii. Deteriorated.
   5.1.2 Deposits are only accepted under conditions where the declared values correspond to the amounts delivered via the Pre-Notice Management Portal.
   5.1.3 The adjustment of differences identified during the physical verification of deposits, resulting from missing or excess banknotes and metal coins, counterfeits, or forgeries, is carried out in accordance with the rules defined in subpoint 8.2 of this Instruction.
   5.1.4 In case of irregularities detected upon receipt of the volumes, if not resolved in due time, the National Bank of Angola may return part or all of the volumes, according to the distribution of deposit orders, within the established schedule for value deposits.
   5.2. Withdrawal Operations:
   5.2.1 Banknotes and metal coins may be withdrawn at the Strongrooms of the National Bank of Angola, according to the following operational rules:
   a) They must be face-up, oriented, packaged, labeled, and [Page 4] segregated by denomination, and may be new or circulated. b) Metal coins must be withdrawn in bags with the denomination and Deposit Unit (DU) identified, according to the configuration defined in subpoint 4.4 of this Instruction. c) The National Bank of Angola observes, whenever possible, the structure of denominations requested for withdrawal, and may exceptionally alter this structure, ensuring satisfaction of the total requested value.
6. Reference Unit for Establishing Deposit and Withdrawal Orders of Kwanza Banknotes and Metal Coins
   6.1. The National Bank of Angola establishes as the reference unit for establishing deposit and withdrawal orders ten thousands, corresponding to 10,000 (ten thousand) notes, and for metal coins according to the definition in subpoint 4.4 of this Instruction.
   6.2. Deposit orders observe, in addition to denomination discrimination, the separation of banknotes and metal coins according to their state of use, as per letter b) of subpoint 5.1.1 of this Instruction.
7. Labeling and Packaging Rules for Deposits
   7.1. Packages must be properly sealed with appropriate labels containing barcodes.
   7.2. On the labels of reference units destined for the National Bank of Angola, identification of the Institution is mandatory, using standard institutional colors that allow recognition.
   7.3. The labels referred to in the previous point must bear the symbol of the sending Institution, with a differentiated color according to the state of use [Page 5]
   of the banknotes and metal coins deposited, as follows:
   a) Green color, for banknotes and metal coins considered suitable; b) Red color, for banknotes and metal coins considered unfit and deteriorated.
   7.4. Each bundle of a thousand banknotes must be tied with strong tape, containing sets of one hundred notes inside, properly banded and packaged to ensure their inviolability.
   7.5. Each small bag must contain 500 (five hundred) metal coins, indicating the denomination, properly packaged with its respective seal to ensure inviolability.
   7.6. The bands of the bundles must be between 3 (three) and 5 (five) cm wide.
   7.7. The use of elastic bands in bundling cash considered suitable is expressly prohibited.
8. Financial Valuation and Regularization of Operations
   8.1. The value of cash deposit and withdrawal operations is posted to the account of the ordering Institution on the date of realization.
   8.2. Discrepancies (shortages and surpluses) detected by the National Bank of Angola during deposit verification are subject to daily regularization in the depositing bank's account, through the Real-Time Payment System (RTGS).
   8.3. At the end of each day, information regarding identified cash differences and any financial settlements carried out, as well as information on applicable service fees, is sent to each Institution.
9. Transitional Provision
   Deposit and withdrawal operations of banknotes and metal coins carried out in Luanda Province continue to be conducted at the headquarters of the National Bank [Page 6] of Angola, until the necessary conditions are met for their execution at the Kwanza House.
10. Doubts and Omissions
    Doubts and omissions arising from the interpretation and application of this Instruction are resolved by the National Bank of Angola.
11. Revocation
    Instruction No. 01/25, dated March 25, on Deposit and Withdrawal Operations of Kwanza Banknotes and Metal Coins, is hereby revoked.
12. Entry into Force
    This Instruction enters into force on the date of its publication.
    PUBLISHED.
    Luanda, December 02, 2025.
    THE GOVERNOR
    MANUEL ANTÓNIO TIAGO DIAS