2019-01-03
Added · Updated
Instruction No. 37 mandates that credit institutions and microfinance institutions in the Democratic Republic of Congo provide a specified list of banking services to their clients free of charge, without imposing any conditions. The regulation defines the scope of application, establishes that non-compliance is subject to legal sanctions, and repeals any contrary provisions. The instruction enters into force six months after its signature on January 3, 2019. The annex details the free services, including account opening and maintenance, payment operations, and remote banking services.
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