Regulatory Alerts2019-09-25
Added · Updated
Investor Protection Measures in respect of Investment, Insurance and Mandatory Provident Fund Products
The Hong Kong Monetary Authority has updated investor protection measures for authorized institutions selling investment, insurance, and MPF products to enhance customer experience and protection. Key refinements include allowing physical segregation of sales areas, implementing risk-based audio-recording requirements, and introducing a holistic assessment framework for vulnerable customers. Authorized institutions must implement these changes within 12 to 18 months, superseding previous circulars while maintaining compliance with non-superseded regulatory requirements.
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