2017-09-11 | ЎРҚ-445Added · Updated
The Law of the Republic of Uzbekistan No. 445-IV amends and approves the new text of the Law 'On Appeals of Physical and Legal Persons', establishing the legal framework for regulating interactions between citizens and state bodies regarding appeals. The legislation defines key concepts such as applications, suggestions, complaints, and electronic appeals, and sets out principles for their consideration, including legality, timeliness, and transparency. It mandates the establishment of Public Reception Offices and a Virtual Reception Office under the President to monitor the effective handling of appeals and ensure the protection of rights and legitimate interests of physical and legal persons.
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