Measures to Create Favorable Conditions for Restoring and Developing the Tourism Sector in the Republic of Uzbekistan — CBU — UZ

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[
OKON:
1.
14.00.00.00 Healthcare. Physical Education. Sports. Tourism / 14.03.00.00 Tourism. Excursions. Hotel Business / 14.03.01.00 Tourism]
[
TSZ:
1.
Socio-cultural issues / Tourism]

Resolution of the
Cabinet of Ministers of the Republic of Uzbekistan

On Measures to Create Favorable Conditions for Restoring and Developing the Tourism Sector in the Republic of Uzbekistan

To reduce the negative impact of the coronavirus pandemic by supporting the tourism sector and related industries, to rapidly restore the tourism sector in accordance with the improvement of the sanitary and epidemiological situation in the country, and to ensure the implementation of priority tasks set forth in the Law of the Republic of Uzbekistan "On Tourism" and in Decree No. PF-5781 of the President of the Republic of Uzbekistan dated August 13, 2019 "On Measures to Further Develop the Tourism Sector in the Republic of Uzbekistan" and Resolution No. PQ-4755 of the President of the Republic of Uzbekistan dated June 19, 2020 "On Additional Measures to Develop the Tourism Sector in Strict Compliance with the Requirements of the Enhanced Sanitary and Epidemiological Safety Regime", the Cabinet of Ministers resolves:

Approve:
See previous edition.
(The second paragraph of item 1 is excluded based on Resolution No. 80 of the Cabinet of Ministers of the Republic of Uzbekistan dated February 21, 2022 — , 22.02.2022, 09/22/80/0154)

Regulation on Certification of Tourist Services and Classification of Tourism Industry Objects in Annex 2; [ OKON:
1.
14.00.00.00 Healthcare. Physical Education. Sports. Tourism / 14.03.00.00 Tourism. Excursions. Hotel Business / 14.03.04.00 Excursions]

Regulation on the Procedure for Providing Tour Operator and Travel Agency Services in Annex 3;

Regulation on the Procedure for Providing Accommodation Services in the Territory of the Republic of Uzbekistan in Annex 4; See previous edition.
(The fifth paragraph of item 1 is excluded based on Resolution No. 622 of the Cabinet of Ministers of the Republic of Uzbekistan dated November 27, 2023 — , 28.11.2023, 09/23/622/0897) See previous edition.

Regulation on the Procedure for Allocating Funds to Compensate for Costs of Organizing Charter Flights to Samarkand, Bukhara, and Urgench International Airports from Foreign Countries in Annex 6; (The fifth paragraph of item 1 is in the edition of Resolution No. 550 of the Cabinet of Ministers of the Republic of Uzbekistan dated September 7, 2024 — , 17.09.2024, 09/24/550/0724)

Regulation on the Procedure for Selecting Tourism Sector Entities to Participate in International Tourism Fairs and Exhibitions with New Types of Services and Products in Annex 7;

Regulation on the Procedure for Granting the Status of "Tourism Neighborhood", "Tourism Village", and "Tourism Hamlet" to Citizen Assemblies in Annex 8; See previous edition. (The eighth paragraph of item 1 is excluded based on Resolution No. 635 of the Cabinet of Ministers of the Republic of Uzbekistan dated November 30, 2023 — , 02.12.2023, 09/23/635/0917)

Regulation on the Procedure for Retraining and Advanced Training of Specialists in the Tourism Sector in Annex 10; See previous edition.

Regulation on Granting Grants, Compensation and Financial Assistance to Business Entities and Institutional Support for Non-Commercial Non-Governmental Organizations that are Partners of the State Committee for Tourism Development of the Republic of Uzbekistan in Annex 11; (The ninth paragraph of item 1 is in the edition of Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026, 09/26/105/0244)

Regulation on the Establishment and Operation of Tourism Information Centers in Annex 12;

Regulation on the "Tourism Devotee" Breast Badge in Annex 13;

Descriptions of the "Tourism Devotee" Breast Badge and its Certificate in Annexes 14 and 15; See previous edition.

List of Current and Unused Former State Assets in the Tourism Sector and the Land Plots They Occupy, 50 Percent of the Proceeds from Which Will Be Directed to the Non-Budgetary Tourism Support Fund in Annex 16; (The fifteenth paragraph of item 1 is in the edition of Resolution No. 278 of the Cabinet of Ministers of the Republic of Uzbekistan dated May 20, 2022 — , 21.05.2022, 09/22/278/0439)

Plan of Measures to Reduce the Negative Impact of the Coronavirus Pandemic and Global Crisis Situations on the Country's Tourism Sector (hereinafter referred to as the Plan of Measures) in Annex 17;

List of Innovative Business Ideas and Startups Recommended for Implementation in the Tourism Sector in Annex 18.

The State Committee for Tourism Development of the Republic of Uzbekistan shall ensure constant monitoring of the implementation of the Plan of Measures by interested ministries and departments, and shall submit information on the results of monitoring to the Coordinating Council for Tourism Development (hereinafter referred to as the Coordinating Council), established by Resolution No. PQ-3217 of the President of the Republic of Uzbekistan dated August 16, 2017 "On the First Batch of Measures to Develop the Tourism Sector in 2018-2019", by the 10th day of the following month at the end of each month. See previous edition. (Item 2 is invalidated based on Resolution No. 389 of the Cabinet of Ministers of the Republic of Uzbekistan dated July 6, 2024 — , 10.07.2024, 09/24/389/0491)

It is established that:
See previous edition.
(The sub-item 'a' of item 3 is excluded based on Resolution No. 538 of the Cabinet of Ministers of the Republic of Uzbekistan dated August 26, 2025 — , 27.08.2025, 09/25/538/0782) See previous edition.

b) The State Institution "Tourist Service Center" under the State Committee for Tourism Development of the Republic of Uzbekistan (hereinafter referred to as the "Tourist Service Center" SI) coordinates the activities of tourism information centers (hereinafter referred to as Centers) and performs the following tasks:
(The first paragraph of sub-item 'b' of item 3 is in the edition of Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026, 09/26/105/0244)

Coordination of the activities of centers organized by other initiators and operating in relevant territories through the Center system;

Provision of necessary methodological and practical assistance to all centers, and their provision with necessary information and promotional materials;

Maintenance and monitoring of the center registry;

Development of proposals for resolving existing problems in the activities of centers;

c) Buildings and land plots belonging to state property objects, including legal entities with a state share of 50 percent or more in the authorized capital, in the Karakalpakstan Republic, regions, and the city of Tashkent, organized by the "Tourist Service Center" State Unitary Enterprise for centers, are allocated for free permanent use; See previous edition.

d) The selection of the location for establishing the Center is carried out in agreement with the State Committee for Tourism Development of the Republic of Uzbekistan; (The sub-item 'd' of item 3 is in the edition of Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026, 09/26/105/0244) See previous edition.

e) The State Committee for Tourism Development of the Republic of Uzbekistan is granted the right to free use of areas allocated for the establishment of Centers at airports, railway stations, and state property objects, including bus stations belonging to legal entities with a state share of 50 percent or more in the authorized capital; (The sub-item 'e' of item 3 is in the edition of Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026, 09/26/105/0244) See previous edition.

f) Based on the order of the State Committee for Tourism Development of the Republic of Uzbekistan, the State Unitary Enterprise "Davlat Belgisi" ensures the preparation of the "Tourism Devotee" breast badge and its certificate in the established manner; (The sub-item 'f' of item 3 is in the edition of Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026, 09/26/105/0244) See previous edition.

g) Movement of all motorized water transport, except for motorless vessels, vessels with authority to perform special tasks, and motorized water transport equipped with automatic speed reduction devices, GPS equipment, and connected to the unified national GPS monitoring and navigation system, is prohibited at the Chorvoq Reservoir. Also, swimming, washing vehicles, and disposing of household waste are prohibited in the Chirchik River and its tributaries (except for specially allocated water bodies); (The sub-item 'g' of item 3 is in the edition of Resolution No. 540 of the Cabinet of Ministers of the Republic of Uzbekistan dated September 4, 2024 — , 06.09.2024, 09/24/540/0684) See previous edition.

h) Determination and installation of the type of accommodation facility is carried out exclusively by the Tourism Committee based on the standards of the International Organization for Standardization. (The sub-item 'h' of item 3 is in the edition of Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026, 09/26/105/0244) See previous edition. (Item 4 is invalidated based on Decree No. PF-193 of the President of the Republic of Uzbekistan dated November 10, 2023 — , 11.11.2023, 06/23/193/0844) See previous edition.

A procedure is established according to which, based on a list approved by the Tourism Committee, tourism sector entities are granted temporary use for a certain period of light construction tourism information centers (Visitor Centers) at the starting points of excursions in mountain, trekking, skiing, cycling, motorcycle, cave tourism, horse riding, and other special types of tourism carried out in certain protected natural areas, as well as state forest fund plots and other areas.
(Item 5 is in the edition of Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026, 09/26/105/0244) See previous edition.
The Ministry of Finance of the Republic of Uzbekistan and the State Committee for Tourism Development of the Republic of Uzbekistan, together with interested ministries and departments, shall develop and submit to the Cabinet of Ministers a draft Law of the Republic of Uzbekistan "On Mandatory Insurance of Civil Liability of Tour Operators" within three months, taking into account generally recognized norms of international law.
(Item 6 is in the edition of Resolution No. 722 of the Cabinet of Ministers of the Republic of Uzbekistan dated November 17, 2020 — National Database of Legislation, 18.11.2020, 09/20/722/1611)
It is accepted for information that, in accordance with Resolution No. PQ-4755 of the President of the Republic of Uzbekistan dated June 19, 2020 "On Additional Measures to Develop the Tourism Sector in Strict Compliance with the Requirements of the Enhanced Sanitary and Epidemiological Safety Regime", the Safe Tourism Fund (hereinafter referred to as the Fund) was established under the State Committee for Tourism Development.

It is established that:

Funds allocated to the Non-Budgetary Tourism Support Fund for interest-free subsidies, compensation, and interest-free loans provided to tourism sector entities, as well as funds of the Anti-Crisis Fund under the Ministry of Finance of the Republic of Uzbekistan transferred to the Fund, are not withdrawn if not used in the reporting year, based on Decree No. PF-6002 of the President of the Republic of Uzbekistan dated May 28, 2020 "On Urgent Measures to Support the Tourism Sector to Reduce the Negative Impact of the Coronavirus Pandemic", and are subsequently used in the established manner and for the purposes of using funds of funds under the State Committee for Tourism Development. See previous edition.

The State Committee for Tourism Development of the Republic of Uzbekistan is granted the authority to accumulate funds received by the Non-Budgetary Tourism Support Fund and the Fund in personal accounts opened in commercial banks and bank accounts in foreign currency, and to place temporarily free funds on deposit. (The fourth paragraph of item 7 is in the edition of Resolution No. 722 of the Cabinet of Ministers of the Republic of Uzbekistan dated November 17, 2020 — National Database of Legislation, 18.11.2020, 09/20/722/1611)

The State Committee for Tourism Development of the Republic of Uzbekistan shall, within three months:

conduct an inventory of licenses issued for tour operator activities and, based on the results, ensure the separation of tour operator and travel agency activities based on their valid licenses;

organize training seminars aimed at explaining the essence of this Resolution to business entities in the tourism sector;

conduct an inventory of conformity certificates for hostel services and include them in the Unified Registry of Family Guest Houses and Hostels.

It is established that, as an exception, starting from the 2020/2021 academic year, the processing of documents of applicants for the "Silk Road" International University of Tourism (hereinafter referred to as the University) for bachelor's degree programs via the website of the State Testing Center and for master's degree programs by the University is permitted for applicants who have current certificates of leading international and assessment systems in foreign languages (English), including at least 5.5 points and above for IELTS, at least B2 and above for Common European Framework of Reference for Languages (CEFR), at least 72 points and above for TOEFL IBT, as well as certificates issued by the State Testing Center indicating an English language proficiency level of B2 and above, in accordance with the requirements of Resolution No. 610 of the Cabinet of Ministers of the Republic of Uzbekistan dated August 11, 2017 "On Measures to Further Improve the Quality of Teaching Foreign Languages in Educational Institutions".
The Khokimiyat of Samarkand Region shall, within one week:

ensure, together with the Regional Department for Professional Education Development and Coordination of Samarkand Region, the free transfer to the "Silk Road" International University of Tourism Rectorate of the building located at 20 University Avenue, Samarkand City (together with the adjacent territory) with the right of operational management, subject to compliance with the requirements of legislative acts on the protection and use of cultural heritage objects, and the acceptance by the "Silk Road" International University of Tourism;

ensure, together with the Samarkand Military Prosecutor's Office, the free transfer to the "Silk Road Office" State Unitary Enterprise of the administrative building (building and structures) located at 3 Bobur Mirzo Street, Samarkand City, in the established manner, and ensure the acceptance and effective use of the administrative building by the "Silk Road Office" State Unitary Enterprise. See previous edition.

11. The free transfer to the State Committee for Tourism Development of the Republic of Uzbekistan of the above-ground and underground parking, landscaping, and entrance paths in the adjacent territory of the administrative building located at 107 'b' Timur Shah Street, Yunusabad District, Tashkent City, is ensured, with the right of operational management, reducing the residual (balance) value of the property to be transferred by the state share in the authorized capital of "Interhotel" LLC and "International Cooperation Center" JSC.
(Item 11 is in the edition of Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026, 09/26/105/0244) See previous edition. (Item 12 is invalidated based on Decree No. PF-6258 of the President of the Republic of Uzbekistan dated July 8, 2021 — , 08.07.2021, 06/21/6258/0651)

13. Amendments and additions are made to certain resolutions of the Government of the Republic of Uzbekistan
in Annex 20.

14. Certain resolutions of the Government of the Republic of Uzbekistan
in Annex 21 are considered invalidated.

15. The State Committee for Tourism Development of the Republic of Uzbekistan, ministries, and departments shall, within one month, align the normative legal acts adopted by them with this Resolution.

16. It is recommended that the National Television and Radio Company of Uzbekistan, the Uzbekistan National Information Agency, and other mass media widely cover this Resolution and the opportunities created in the tourism sector.

17. Control over the implementation of this Resolution is entrusted to the Deputy Prime Minister of the Republic of Uzbekistan — Chairman of the State Committee for Tourism Development A.A. Abdulkhakimov.

Prime Minister of the Republic of Uzbekistan A. ARIPov

Tashkent City,

July 10, 2020,

No. 433
See previous edition.
(Annex 1 is invalidated from March 1, 2022 based on Resolution No. 80 of the Cabinet of Ministers of the Republic of Uzbekistan dated February 21, 2022 — , 22.02.2022, 09/22/80/0154)

ANNEX 2
to Resolution No. 433 of the Cabinet of Ministers of the Republic of Uzbekistan dated July 10, 2020

REGULATION
On the Procedure for Certification of Tourist Services and Classification of Tourism Industry Objects

Chapter 1. General Provisions

This Regulation establishes the procedure for certification of tourist services and classification of tourism industry objects.
See previous edition.

Certification of individual types of tourist services not provided for in this Regulation, including tour operator services, general catering organizations (restaurants) services, and services for providing transport services to tourists, is carried out on a voluntary basis in accordance with the requirements of this Regulation. (The second paragraph of item 1 is in the edition of Resolution No. 722 of the Cabinet of Ministers of the Republic of Uzbekistan dated November 17, 2020 — National Database of Legislation, 18.11.2020, 09/20/722/1611)

The following terms are used in this Regulation:

applicant
— a person who has applied for certification of the certification object;

agreement
— an agreement on granting the right to use the conformity certificate and conformity mark;

accommodation facility services
— a set of additional services specified in the list, provided at accommodation facilities, including under a contract concluded between the performer and the consumer; See previous edition.

accommodation facilities
— hotels, tourist bases and complexes, rest homes and zones, sanatoriums, campsites, motels, guest houses, sanatoriums, and other objects providing accommodation services (accommodation services), as well as above-ground transport equipped for overnight stay as an accommodation facility; (The fifth paragraph of item 2 is in the edition of Resolution No. 407 of the Cabinet of Ministers of the Republic of Uzbekistan dated July 26, 2022 — , 27.07.2022, 09/22/407/0679)

classification system for accommodation facilities, ski slopes, and beaches (classification system) — a system for assessing the quality of services provided for assigning a relevant category to accommodation facilities, ski slopes, and beaches, based on a set of requirements established by normative documents regarding buildings, equipment, structures, nomenclature and quality of services provided, and level of service;

conformity mark
— a mark registered in the established manner, which is a supplementary document for services, stamped with the mark to indicate the conformity of the service to a certain normative document;

conformity certificate
(hereinafter referred to as the certificate) — a document confirming the quality of services provided by tour operators, accommodation facilities, ski slopes, and beaches, and their conformity to a certain normative document;

certificate holder
— the person to whom the certificate was issued;

beach services
— a set of services provided on the shores of natural or artificial water bodies consisting of sand, gravel, stone, or other materials, intended and equipped for rest, swimming, and health-improving procedures;

certification objects
— tourism activities carried out by tour operators, accommodation facilities, ski slopes, and beach services;

certification
— activities to confirm the conformity of the certification object to the requirements of normative documents;

ski slope services
— a set of services provided in a structure on a mountainside that ensures safe and comfortable tourism, intended for skiing, snowboarding, etc., with defined boundaries and components according to project documentation;

tour operator services
— services for promoting and realizing tourist products (a set of services for transportation, accommodation, catering, information services (including services of a guide (excursion leader), guide-interpreter, and/or tour leader) and other tourist services provided under the contract). See previous edition. See previous edition.

Tourism activities for accommodation facilities, ski slopes, and beach services may be carried out only after obtaining the relevant certificates in the established manner and during their validity period, except for the cases provided for in the second paragraph of this item.
(The first paragraph of item 3 is in the edition of Resolution No. 891 of the Cabinet of Ministers of the Republic of Uzbekistan dated December 27, 2024 — , 04.01.2025, 09/25/891/0011)

See: Annex 2 of this document.
See previous edition.

Rest homes and rest zones organized outside the rest season for children on the basis of children's health resorts in the trade union system are exempt from mandatory certification as accommodation facilities. (Item 3 is supplemented with a second paragraph based on Resolution No. 891 of the Cabinet of Ministers of the Republic of Uzbekistan dated December 27, 2024 — , 04.01.2025, 09/25/891/0011)

The validity period of the certificate is five years, with three inspections (every 1.5 years) conducted during the validity period of the issued certificate.

The validity period of a certificate issued on a voluntary basis for tour operator services, general catering organization (restaurant) services, and services for providing transport services to tourists is five years, with one inspection (every 2.5 years) conducted during the validity period of the issued certificate.

The original copy of the certificate must be kept directly at the certification object and is not provided to third parties.

Carrying out tourism activities for accommodation facilities, ski slopes, and beach services without a valid certificate entails liability as established by legislation.
(Item 3 is in the edition of Resolution No. 100 of the Cabinet of Ministers of the Republic of Uzbekistan dated February 24, 2021 — National Database of Legislation, 25.02.2021, 09/21/100/0169)

See: Article 214 of the Code of the Republic of Uzbekistan on Administrative Liability.
See previous edition.

Certification of tour operators, accommodation facilities, ski slopes, and beaches, assigning categories to them, as well as conducting inspection control over their compliance with the requirements of normative documents on standardization of certified services (hereinafter referred to as normative documents) is carried out by the "Center for Certification of Tourism Services" CJSC (hereinafter referred to as the Center).
(Paragraph 4 amended by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 105 dated March 16, 2026 — , 17.03.2026, No. 09/26/105/0244)

See: "Law on Accreditation of Conformity Assessment Bodies".

Certification for confirming compliance of tourism services with the requirements of normative documents on standardization is carried out according to the scheme specified in Appendix 1 to these Regulations.
See previous edition.
Certification of family guest houses, hostels, tented and camping resorts is simplified and carried out by including them in the Unified Registry of Family Guest Houses and Hostels based on the act of inspection of family guest houses, hostels, tented and camping resorts.
(Paragraph 6 amended by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 407 dated July 26, 2022 — , 27.07.2022, No. 09/22/407/0679)

Chapter 2. Certification Procedure

Section 1. Application for Certification
See previous edition.

The applicant submits the application and attached documents and information to the Center in electronic form through the Center's official website according to the form specified in Appendix 2 to these Regulations.
(Paragraph 7 amended by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 105 dated March 16, 2026 — , 17.03.2026, No. 09/26/105/0244)
The following documents, certified by the signature of the applicant, must be attached to the application for certification of tour operator services:

information on the applicant's employees who have information and/or qualification certificates in the tourism field in accordance with the requirements of normative documents, in the form specified in Appendix 3 to these Regulations; See previous edition. (Third sub-paragraph of Paragraph 8 issued based on the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 722 dated November 17, 2020 — National Database of Legislation, 18.11.2020, No. 09/20/722/1611) See previous edition.

a list of contracts drawn up by the applicant for the organization of tour operator services (for transport and excursion services, accommodation, guide-translation services, catering, entertainment and recreation, travel agency services, as well as contracts with foreign partners in countries receiving tourists, etc.) in the form specified in Appendix 4 to these Regulations. (Third sub-paragraph of Paragraph 8 amended by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 722 dated November 17, 2020 — National Database of Legislation, 18.11.2020, No. 09/20/722/1611)

The following documents, certified by the signature of the applicant, must be attached to the application for certification of accommodation facility services:

copies of conclusions from authorized control bodies (fire safety, sanitary and hygienic safety, and safe use of elevator equipment) whose authority includes monitoring compliance with safety and confirming the conformity of the accommodation facility with the established requirements of the normative document (drawn up no earlier than one year before the date of receipt of the application). For newly established accommodation facilities, a copy of the state commission's act on acceptance for operation may be submitted instead of the aforementioned documents within one year from the date of their use; See previous edition. (Fourth sub-paragraph of Paragraph 9 issued based on the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 389 dated July 6, 2024 — , 10.07.2024, No. 09/24/389/0491)

copies of contracts with relevant services for ensuring guest safety and service quality (regarding disinfection, fire alarm systems, and maintenance of elevators); See previous edition.

The Center checks online through the interdepartmental integration platform of the "Electronic Government" system the documents defining the applicant's rights to real estate or the lease agreement regarding such property registered with the tax authorities. (Paragraph 9 supplemented by the fifth sub-paragraph based on the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 389 dated July 6, 2024 — , 10.07.2024, No. 09/24/389/0491)

The following documents, certified by the signature of the applicant, must be attached to the application for certification of ski slope services:

information on the applicant's employees, rescue units, and rescuers who have passed attestation at the attestation body for rescue services in accordance with the requirements of normative documents, in the form specified in Appendix 3a to these Regulations;

copies of conclusions from authorized control bodies (fire and sanitary-hygienic safety, compliance with environmental requirements, state ecological expertise on the possibility or impossibility of implementing the ecological expertise object, avalanche hazard, and safe operation of cable cars) whose authority includes monitoring compliance with safety and confirming the conformity of ski slopes with the established requirements of the normative document (drawn up no earlier than one year before the date of receipt of the application). For newly established ski slopes, a copy of the state commission's act on acceptance for operation may be submitted instead of the aforementioned documents within one year from the date of their use; See previous edition. (Fourth sub-paragraph of Paragraph 10 issued based on the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 389 dated July 6, 2024 — , 10.07.2024, No. 09/24/389/0491)

a scheme (map, plan) of the ski slope at a scale of 1:5000, indicating the name of the slope;

a site plan-map of the objects located within the ski complex area; See previous edition.

The Center checks online through the interdepartmental integration platform of the "Electronic Government" system the documents defining the applicant's rights to real estate or the lease agreement regarding such property registered with the tax authorities. (Paragraph 10 supplemented by the sixth sub-paragraph based on the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 389 dated July 6, 2024 — , 10.07.2024, No. 09/24/389/0491)

The following documents, certified by the signature of the applicant, must be attached to the application for certification of beach services:

copies of conclusions from authorized control bodies (fire and sanitary-hygienic safety, laboratory control of water quality, and results of bottom inspection of the beach water area by divers) whose authority includes monitoring compliance with safety and confirming the conformity of beaches with the established requirements of the normative document (drawn up no earlier than one year before the date of receipt of the application). For newly established beaches, a copy of the state commission's act on acceptance for operation may be submitted instead of the aforementioned documents within one year from the date of their use; See previous edition. (Fourth sub-paragraph of Paragraph 11 issued based on the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 389 dated July 6, 2024 — , 10.07.2024, No. 09/24/389/0491)

a site plan-map of the objects located within the beach area; See previous edition.

The Center checks online through the interdepartmental integration platform of the "Electronic Government" system the documents defining the applicant's rights to real estate or the lease agreement regarding such property registered with the tax authorities. (Paragraph 11 supplemented by the fifth sub-paragraph based on the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 389 dated July 6, 2024 — , 10.07.2024, No. 09/24/389/0491)

At the applicant's discretion, additional documents confirming the conformity of the services provided by the applicant with the requirements of normative documents may be attached to the application.

Section 2. Adoption of Decision on Certification
See previous edition.

The Center considers the application within one working day from the date of its receipt and makes a decision on conducting certification or refusing certification.
(Paragraph 13 amended by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 722 dated November 17, 2020 — National Database of Legislation, 18.11.2020, No. 09/20/722/1611)
A decision to refuse certification is made in the following cases:

indication of incomplete volume of information in the application;

submission of an incomplete volume of documents and information specified in paragraphs 8, 9, 10, or 11 of these Regulations;

if the submitted application, documents, and information do not allow for the full determination of information necessary for certification purposes due to their quality.

Refusal of certification on other grounds not specified in this paragraph is not permitted.

See previous edition.

Within one working day after making a decision, the Center sends to the applicant:
(First sub-paragraph of Paragraph 15 amended by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 722 dated November 17, 2020 — National Database of Legislation, 18.11.2020, No. 09/20/722/1611)

in case of conducting certification — a decision on conducting certification and a contract for certification indicating the Center's bank account details, the amount and deadline for payment of certification fees. The cost of works (services) for certification is calculated in accordance with Appendix 5 to these Regulations;

in case of refusal of certification — a decision indicating specific justified reasons for refusal.

The applicant must sign a contract for certification with the Center and pay the fee for the contract for certification by transferring funds to the Center's bank account within thirty days from the date of receipt of the decision.
If the conditions specified in Paragraph 16 of these Regulations are violated, the Center's decision on conducting certification is canceled, and the applicant is notified of this within two working days.

Section 3. Certification
See previous edition.

After the conditions specified in Paragraph 16 of these Regulations are fulfilled by the applicant, within one working day, the Head of the Center approves a certification program by order, which determines the composition of the commission, the purpose, objects, volume, and content of work for certification.
(First sub-paragraph of Paragraph 18 amended by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 722 dated November 17, 2020 — National Database of Legislation, 18.11.2020, No. 09/20/722/1611)

The planning and coordination of the commission's work is carried out by its chairman, who is appointed from among the Center's quality expert-auditors.

The assessment of the conformity of the certification object with the requirements of normative documents by the commission is carried out:

for tour operator services — at the place where tour operator services are provided;

for accommodation facility services, ski slope services, and beach services — at the location of the accommodation facility, ski slope, and beach.
See previous edition.

The commission must begin the assessment within five working days from the date of approval of the order of the Center's management. The assessment period should not exceed two working days for accommodation facilities, ski slopes, and beaches, and one working day for tour operator services. (Fourth sub-paragraph of Paragraph 19 amended by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 722 dated November 17, 2020 — National Database of Legislation, 18.11.2020, No. 09/20/722/1611)

For the assessment to be conducted, the applicant must submit necessary documents to the commission in accordance with the requirements of normative documents and create necessary conditions for its work.

In this regard, it is not permitted to require the applicant to provide documents unrelated to the certification of the services being provided or to carry out their assessment.

During the assessment, the exact conformity of the certification object with the requirements of normative documents is checked, including:

a) the qualifications of employees, their knowledge of and compliance with their job descriptions;

b) the condition and equipment of the certification object;

c) the applicant's compliance with the requirements of the safety assurance system and the quality of the services provided.

The following are mandatory requirements for accommodation facility services:

connection of hotel rooms to international online booking services;

provision of access to the Internet, including via Wi-Fi wireless network with a speed of at least 4 mb/s.
See previous edition.

If non-conformity of the certification object with the requirements of normative documents is identified, an act of non-conformity is drawn up in the form specified in Appendix 6 to these Regulations.
(Paragraph 23 amended by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 722 dated November 17, 2020 — National Database of Legislation, 18.11.2020, No. 09/20/722/1611)
When assessing accommodation facility services, the following are mandatory requirements:

full inspection of rooms of accommodation facilities with up to 10 rooms;

selective inspection of rooms of accommodation facilities with more than 10 rooms (from 15% to 30%);

full inspection of other rooms and equipment of accommodation facilities.

The selection of rooms is carried out by the chairman of the commission and must ensure the accuracy of the actual state of the accommodation facility.

If the applicant has two or more accommodation facilities, certification is conducted separately for each accommodation facility.

If the applicant claims categorization of its tourism industry objects, this must be indicated in the application. During the assessment of tourism industry objects, the commission determines the conformity of the object to its relevant category according to the classification system.
Hotel categories are marked with a star (stars) symbol and are classified into five categories. The highest category is five stars, the lowest is one star.

Ski slopes are classified into four categories:

green color — for beginners;

blue color — low level of complexity;

red color — medium level of complexity;

black color — high level of complexity.

Beaches are classified into three categories:

blue flag — for Category I beaches;

green flag — for Category II beaches;

yellow flag — for Category III beaches.

During the assessment, a classification protocol in the form specified in Appendices 7, 8, and 9 to these Regulations or an assessment protocol for tour operator services and accommodation facilities in the form specified in Appendix 10 to these Regulations is drawn up.

Based on the results of the work, the commission draws up an assessment act of the certification object in two copies, in the form specified in Appendix 11 to these Regulations, which serves as the basis for making a decision.

Additional information of interest for certification purposes may be reflected in the assessment act of the certification object.

The assessment act of the certification object includes the assessment protocol of the certification object, for accommodation facility services, ski slope services, and beach services — the classification protocol, in case non-conformities are identified — acts of non-conformity, as well as other documents formed by the commission at all stages of certification. The second copy of the assessment act of the certification object and protocols is signed and given to the applicant.

Section 4. Adoption of Decisions Based on Certification Results
See previous edition.

The chairman of the commission submits the assessment act of the certification object to the Center within one working day from the date it is drawn up.
(Paragraph 29 amended by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 722 dated November 17, 2020 — National Database of Legislation, 18.11.2020, No. 09/20/722/1611)

See previous edition.

Within one working day from the date the assessment act of the certification object is submitted, the Center makes one of the following decisions:
(First sub-paragraph of Paragraph 30 amended by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 722 dated November 17, 2020 — National Database of Legislation, 18.11.2020, No. 09/20/722/1611)

on issuing a certificate (in the decision on issuing a certificate for accommodation facility services, it may indicate the assignment of the relevant category according to the classification system);

on refusing to issue a certificate — if the identified non-conformities were not eliminated by the applicant during the assessment.

The decision is prepared by a quality expert-auditor who did not participate in the certification and is approved by the Head of the Center.

Based on the agreement concluded between the certificate holder and the Center, the conformity mark is used and must be confirmed by inspection control conducted by the Center at the certification object during the validity period of the certificate.
Within one day from the date the decision is made, this decision is sent to the applicant.

The decision on issuing a certificate indicates the terms and conditions for signing an agreement with the Center, as well as the Center's bank account details for payment for the use of the certificate and conformity mark.

The amount of payment for the use of the certificate and conformity mark is independently calculated by the applicant in accordance with Appendix 5a to these Regulations.

Within thirty days from the date of receipt of the decision on issuing a certificate, the applicant must sign an agreement with the Center, pay for the use of the certificate and conformity mark by transferring funds to the Center's bank account, and submit this calculation to the Center.
In case of violation of any of the conditions specified in Paragraph 33 of these Regulations, the Center's decision on issuing a certificate is canceled, and a letter notifying the applicant is sent. In this case, the payment made under the contract for certification is not refunded to the applicant.
A decision on refusing to issue a certificate, indicating specific reasons for refusal, is sent to the applicant. The applicant eliminates the indicated reasons within thirty days from the date of receipt of the decision and submits necessary documents confirming their elimination.

See previous edition.

In cases where the reasons for refusing to issue a certificate are eliminated by the applicant in a timely manner, a certification stage conducted only to confirm the elimination of non-conformities is carried out free of charge within a period not exceeding two working days from the date the relevant application from the applicant is received, along with all documents confirming the elimination of non-conformities.
(First sub-paragraph of Paragraph 36 amended by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 722 dated November 17, 2020 — National Database of Legislation, 18.11.2020, No. 09/20/722/1611)

In this case, the commission draws up an additional assessment act of the certification object in addition to the previously drawn-up act, based on the submitted documents.

The additional assessment act of the certification object indicates information that the reasons for refusing to issue a certificate were eliminated by the applicant.

The Center makes a decision in accordance with Paragraph 30 of these Regulations within a period not exceeding two working days from the date of receipt of the commission's additional act. Within one working day from the date the decision is made, this decision is sent to the applicant.

In this case, refusal to issue a certificate on new grounds is not permitted.

An application for compliance with certification requirements submitted after the deadline specified in the decision on refusing to issue a certificate expires is considered as a new application.

Section 5. Issuance of Certificate
See previous edition.

On the day the applicant fulfills the conditions specified in Paragraph 33 of these Regulations, the Center formalizes the certificate in the form specified in Appendices 13 and 14 to these Regulations and registers it in the State Registry of the National Certification System.
(First sub-paragraph of Paragraph 39 amended by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 722 dated November 17, 2020 — National Database of Legislation, 18.11.2020, No. 09/20/722/1611)

The formalized certificate is sent to the applicant in electronic form using the QR-code digital system.

At the applicant's discretion, the certificate may be formalized on a special form and signed and given to the applicant's duly authorized representative.

The certificate form is a strictly accounted document, has a registration number and protection level, and is prepared by the State Unitary Enterprise "State Emblem" based on the order of the State Committee for Tourism Development of the Republic of Uzbekistan, which provides the Center with the necessary quantity of forms.

The current certificate gives the right to use the conformity mark to its owner, and for accommodation facility services, ski slope services, and beach services — the right to use the category assigned according to the classification system. Owners of current certificates for tour operators, accommodation facilities, ski slopes, and beach services may use the conformity mark in their advertising and informational materials during the provision of services throughout the validity period of the certificate.

At the applicant's discretion, the category of accommodation facilities, ski slopes, and beach services according to the classification system may or may not be indicated in the certificate for the provision of services.

Separate certificates are issued for each accommodation facility, ski slope, and beach.

Separate certificates are issued for each place where tour operator services are provided.

To carry out activities requiring certification after the expiration of the certificate's validity period, the certificate holder must apply to the Center no later than three months before the expiration date with a request for re-certification in the form specified in Annex 2 of these Regulations.
The certificate holder:

must comply with regulatory documents, the requirements of these Regulations, and contract terms;

must follow the rules for applying the certificate to services and marking annex documents with a conformity sign, as well as the rules for using the category assigned to accommodation facilities, ski tracks, and beaches, in accordance with regulatory document requirements;

must ensure that all interested parties have free access to familiarize themselves with the certificate;

must inform the Center within one month about any changes in the information submitted in the forms specified in Annexes 2, 3, and 4 of these Regulations, changes in the management system, or changes in the list of services provided;

must not grant third parties the right to use its certificate;

must notify the Center in writing within thirty days from the date of the decision to suspend operations, reorganize, or change its location or place of service provision, attaching the original copy of the certificate;

must ensure that it ceases its service provision until the expiration of the certificate's validity period in the event of termination of the certificate holder, suspension of its activities, reorganization, or refusal from re-certification, except for changes related to applying for re-issuance of the certificate in accordance with paragraph "b" of Article 80 of these Regulations.

Section 6. Certification for Expanding or Reducing the List of Provided Tourism Services

Certification for expanding (or reducing) the list of provided tourism services is carried out in the procedure stipulated in Articles 7–24 and 27–30 of these Regulations.
Reduction of the list of provided tourism services by the certification object is implemented by decision of the Center based on:

the application of the certification object regarding the reduction of the tourism services list;

the results of inspection control over the activities of the certification object.

When expanding or reducing the list of tourism services, the Center reissues the certificate of the certification object. In this case, the validity period of the certificate corresponds to the validity period of the previously issued certificate.
The cost of certification work (services) for expanding the list of tourism services is calculated only for the services being expanded, taking into account the payment amounts according to Annex 5 of these Regulations.

The amount of payment for the certificate and the right to use the conformity mark for expanding and reducing the list of tourism services is independently calculated by the applicant for the services being expanded in accordance with Annex 5a of these Regulations.

No fee is collected for reducing the list of tourism services.

Chapter 3. Inspection Control of the Certification Object

Periodic inspection control is conducted to confirm the compliance of the certification object with the requirements of regulatory documents.

The term for conducting inspection control should not exceed five working days for tour operator services and ten working days for accommodation facilities, ski tracks, and beaches. See previous edition.

The Center determines the timing of inspection control and publishes the Inspection Control Plan on the website of the Committee of Tourism Development of the Republic of Uzbekistan.
(Article 49 amended by Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026 y., 09/26/105/0244-no) See previous edition.
By order of the Head of the Center, the composition of the commission, the term, and the program for conducting inspection control are approved.

The Chairman of the Commission is appointed among the Center's quality expert-auditors.
(Article 50 amended by Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026 y., 09/26/105/0244-no) See previous edition.

The Center notifies the certificate holder at least ten working days before the beginning of the month in which inspection control will be conducted and informs them about the cost of inspection control calculated taking into account the payment amounts according to Annex 5 of these Regulations.

The certificate holder must submit to the Center a document confirming the payment of the inspection control fee by the fifteenth day of the month in which inspection control is to be conducted according to the approved plan. (Article 51 amended by Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026 y., 09/26/105/0244-no) See previous edition.

If the fee for inspection control is not paid on time or if inspection control is refused, the Center decides to suspend the validity of the certificate.
(Article 52 amended by Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026 y., 09/26/105/0244-no)
The decision to suspend the validity of the certificate specifies a thirty-day deadline for the certificate holder to pay the fee for inspection control.
See previous edition.

After the certificate holder pays the fee for inspection control within the established period, the Center must conduct the inspection control within ten working days.
(Second paragraph of Article 53 amended by Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026 y., 09/26/105/0244-no)

Inspection control is conducted in the procedure established in Articles 19–29 of these Regulations.

In this case, the commission checks the availability of the original copy of the certificate and the relevance of the documents specified in Articles 8–11 of these Regulations. See previous edition.

The certificate holder has the right to carry out its activities until the Center issues a decision based on the results of the inspection control.
(Third paragraph of Article 54 amended by Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026 y., 09/26/105/0244-no) See previous edition.

Planned inspection control is conducted three times during the validity period of the certificate based on the agreement.

After certification:

the first planned inspection control is conducted at least six months after the certificate is issued;

subsequent planned inspection controls are conducted at least eighteen months after the previous inspection control.
(Article 55 amended by Resolution No. 100 of the Cabinet of Ministers of the Republic of Uzbekistan dated February 24, 2021 — National Database of Legislation, 25.02.2021 y., 09/21/100/0169-no) See previous edition.

Unscheduled inspection control of the certification object's activities is conducted upon receipt of information about violations of the requirements of Article 43 of these Regulations and written complaints from consumers regarding the quality of services provided by certification objects.
(Article 56 amended by Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026 y., 09/26/105/0244-no)
Unscheduled inspection control conducted based on written appeals from consumers should be aimed at assessing the discrepancies indicated in the appeal or complaint.
See previous edition.
Within five working days from the day the protocol of inspection control is submitted, the Center adopts one of the following decisions:
(First paragraph of Article 58 amended by Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026 y., 09/26/105/0244-no)

a) if the results of the inspection control are positive — regarding confirmation of the validity of the certificate. For accommodation facilities, ski tracks, and beach services, the decision may indicate confirmation or change of the current category according to the classification system;

b) if the results of the inspection control are negative — regarding suspension of the validity of the certificate. For accommodation facilities, ski tracks, and beach services, the decision indicates a temporary ban on using their current category. See previous edition.

The decision is prepared by a quality expert-auditor who did not participate in the inspection control and approved by the Head of the Center.
(Fourth paragraph of Article 58 amended by Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026 y., 09/26/105/0244-no)

Based on the results of inspection control, the type and/or kind of accommodation facilities may be changed, and this is indicated in the decision.

The decision adopted based on the results of inspection control is sent to the certificate holder within two working days from the date of its adoption.
The decision to suspend the validity of the certificate specifies a thirty-day deadline for the certificate holder to eliminate the identified discrepancies.
See previous edition.

Within the established period, the certificate holder may eliminate the identified discrepancies and submit an application to the Center with all documents confirming their elimination. (Second paragraph of Article 60 amended by Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026 y., 09/26/105/0244-no) See previous edition.

In cases where the relevant application regarding the elimination of discrepancies that were the basis for suspending the certificate's validity arrives from the certificate holder along with all supporting documents on time to the Committee of Tourism Development, the commission draws up an additional protocol of inspection control for the certification object based on the submitted documents within three days.
(First paragraph of Article 61 amended by Decree No. PF-35 of the President of the Republic of Uzbekistan dated February 28, 2025 — , 01.03.2025 y., 06/25/35/0204-no)

No fee is collected for drawing up the additional protocol of inspection control.

Information about the elimination of reasons that were the basis for suspending the certificate's validity by the certificate holder is indicated in the additional protocol of inspection control. See previous edition.

Within a period not exceeding three working days from the day the additional protocol of the commission is received, the Center adopts a decision regarding the following:
(First paragraph of Article 62 amended by Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026 y., 09/26/105/0244-no)

b) if the results of the inspection control are negative — regarding termination of the validity of the certificate.

A decision to terminate the validity of the certificate cannot be made regarding new discrepancies not previously indicated in the protocol of inspection control.
See previous edition.

Applications regarding the elimination of discrepancies that were the basis for suspending the certificate's validity, arriving at the Center after the deadline specified in the decision to suspend, are not accepted for consideration.
(Article 63 amended by Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026 y., 09/26/105/0244-no)
The validity of the certificate is terminated in the following cases:

a) upon expiration of the certificate's validity period;

b) upon application of the certificate holder regarding termination of the certificate's validity;

c) upon application of the certificate holder regarding termination or suspension of activities — from the date of termination or suspension of activities;

d) upon information received from supervisory or registration bodies regarding termination or suspension of the certificate holder's activities — from the date the relevant decision is adopted by the certificate holder; See previous edition.

e) upon reorganization of the certificate holder — from the date of reorganization, unless the certificate holder applies to the Center within thirty days from the date the decision is adopted for re-issuance of the certificate; this exception does not apply to such re-issuances; (Paragraph "e" of Article 64 amended by Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026 y., 09/26/105/0244-no) See previous edition.

f) if the certificate holder's location or the place of service provision indicated in the certificate changes, unless the certificate holder applies to the Center within thirty days from the date the relevant decision is adopted for re-issuance of the certificate; (Paragraph "f" of Article 64 amended by Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026 y., 09/26/105/0244-no)

g) if illegal use of the conformity sign (stars) is detected by accommodation facilities, including international booking platforms; See previous edition.

h) if the reasons that were the basis for suspending the certificate's validity in accordance with Article 52 and paragraph "b" of Article 58 of these Regulations are not eliminated — from the date the relevant decision is adopted by the Center; (Paragraph "h" of Article 64 amended by Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026 y., 09/26/105/0244-no) See previous edition.

i) if it is detected that more than 30% of the requirements established in normative documents in the field of technical regulation are not fulfilled, including based on the results of hidden assessment, instructions, and recommendations given by the Center during the inspection control period. (Paragraph "i" of Article 64 amended by Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026 y., 09/26/105/0244-no) See previous edition.

A business entity whose certificate was suspended in accordance with paragraph "b" of Article 62 and paragraph "j" of Article 64 of these Regulations has the right to apply to the Committee of Tourism Development with a request for certification of the certification object three months after the date of the Committee's decision on termination.
(Article 65 amended by Decree No. PF-35 of the President of the Republic of Uzbekistan dated February 28, 2025 — , 01.03.2025 y., 06/25/35/0204-no)
The decision regarding termination of the certificate's validity is sent to the certificate holder within three working days from the date of its adoption.
Payment for work on conducting planned inspection control is carried out in the procedure established by the agreement. The cost of inspection control is calculated taking into account the payment amounts according to Annex 5 of these Regulations.
A certificate may be invalidated by court decision upon detection of the following grounds:

a) if the certificate was obtained using forged documents; See previous edition.

b) if the Center's decision to issue the certificate is found to be illegal.
(Paragraph "b" of Article 68 amended by Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026 y., 09/26/105/0244-no)

When a decision to invalidate the certificate is adopted, the certificate is considered invalidated from the day it was registered in the State Register of the National Certification System. See previous edition.

If a business entity's certificate is invalidated in accordance with paragraph "a" of Article 68 of these Regulations, it has the right to apply to the Committee of Tourism Development with a request for certification of the certification object six months after the date the decision on invalidation is issued.
(Article 69 amended by Decree No. PF-35 of the President of the Republic of Uzbekistan dated February 28, 2025 — , 01.03.2025 y., 06/25/35/0204-no) See previous edition.
From the date the decision to suspend the certificate's validity is entered, the certificate holder must cease concluding new contracts for providing accommodation facility, ski track, and beach services and take measures to eliminate discrepancies within the timeframe set by the Committee of Tourism Development.
(Article 70 amended by Decree No. PF-35 of the President of the Republic of Uzbekistan dated February 28, 2025 — , 01.03.2025 y., 06/25/35/0204-no) See previous edition.
From the date the decision on termination or invalidation of the certificate's validity arrives, the business entity whose certificate's validity has been suspended or invalidated must cease providing accommodation facility, ski track, and beach services under existing contracts and conclude new contracts.
(Article 71 amended by Resolution No. 722 of the Cabinet of Ministers of the Republic of Uzbekistan dated November 17, 2020 — National Database of Legislation, 18.11.2020 y., 09/20/722/1611-no)
Suspension and termination of certificate validity suspend or terminate the right to use the certificate, conformity mark, and category of accommodation facilities, ski tracks, and beaches.

If a business entity's certificate validity has been suspended, terminated, or the certificate has been invalidated, it does not have the right to inform about the presence of its certified service (certificate).

Chapter 4. Hidden Assessment

For the purpose of monitoring the process of providing tourism services and tourist satisfaction, the Center may appoint a "mystery guest" and conduct hidden assessment of tourism services with its participation.
"Hidden assessment" is conducted in the following cases:

a) based on the results of surveys regarding tourists' satisfaction with the quality of services provided by tourism service objects;

b) when the rating of visitor survey results determined by the system for monitoring and/or evaluating the quality of service provision at tourism service provider objects is low;

c) upon application of the tourism service object regarding the conduct of hidden assessment.

The term for conducting hidden assessment should not exceed five working days.

All expenses for conducting hidden assessment, except for the case specified in paragraph "c" of Article 74, are financed by the Center.

In cases specified in paragraph "c" of Article 74 of these Regulations, hidden assessment is conducted based on a document confirming the payment of the fee. In this case, the payment amount is determined at 30% of the sum for conducting certification on the day the payment is made by the hidden assessment object.

In addition to the above, the applicant covers actual additional costs directly related to service provision based on documents confirming them.

By order of the Head of the Center, a "mystery guest" is appointed for conducting hidden assessment, and the term for conducting the assessment is approved.

Employees of the Center or other persons may be involved as "mystery guests" selected from among the Center's staff.

A "mystery guest" appointed from among the Center's employees must not have participated in assessing the compliance of this certified object.

Hidden assessment is conducted without notifying the certificate holder, without interfering in its activities, and directly at the location of the tourism service object.

In this case, the "mystery guest" evaluates the external appearance and behavior of the tourism service object's staff, the general condition of the object and its equipment, as well as the speed and quality of service provision.

During the hidden assessment, a questionnaire (anketa) for hidden assessment of the tourism service object in the form specified in Annex 12 of these Regulations is filled out.
Based on the results of the hidden assessment, the Center analyzes the questionnaire within three working days, provides relevant recommendations to the tourism service object, and informs about the results of the hidden assessment to take measures regarding identified shortcomings.

The Center does not take any measures against the tourism service object based on the results of the hidden assessment.

Results of hidden assessment may be used during inspection control.

Chapter 5. Re-issuance of Certificate, Issuance of Duplicate

Re-issuance of the certificate by the Center is carried out based on an agreement in the following cases:

a) upon application of the certificate holder regarding changes in the name, location (postal address), or place of service provision indicated in the certification application, provided that this application is submitted to the Center within thirty days after the start of actual changes;

b) upon application of the certificate holder regarding its reorganization, provided that this application is submitted to the Center within thirty days after the decision is adopted and reorganization occurs;

c) in case of changing the category, type, and/or kind of certification objects based on inspection control results;

d) in case of reduction of the list of tourism services by the certificate holder.

In cases specified in paragraphs "a", "b", and "g" of Article 80 of these Regulations, the Center adopts a decision on re-issuance of this certificate based on the certificate holder's application within three working days from the day the application arrives. The following must be attached to this application:

original copy of the previously issued certificate;

notarized copies of documents confirming the need for re-issuance, signed by the certificate holder;

copy of the document confirming payment of the fee for re-issuance of the certificate in the amount according to Annex 5 of these Regulations.

In cases specified in paragraphs "v" and "g" of Article 80 of these Regulations, re-issuance of the certificate is carried out free of charge within three working days from the date the decision is adopted.
The adopted decision is sent to the certificate holder within a period not exceeding three working days from the date of its adoption, after which the Center issues the re-issued certificate to its owner.
The validity period of the re-issued certificate corresponds to the validity period of the certificate previously issued to its owner.
Upon the wish of the certificate holder, the Center concludes a new agreement regarding the validity period of the re-issued certificate.
In case of loss or deterioration of the certificate, the Center issues a duplicate to the certificate holder based on the relevant application within five days from the day the application is received.

A duplicate of the certificate is issued based on an agreement, provided that a document confirming payment of the fee for issuing the certificate duplicate in the amount according to Annex 5 of these Regulations is submitted together with the application.

Chapter 6. Final Provisions

The holders of certificates and applicants are responsible for the reliability of the applications submitted by them and the information indicated in the documents and data attached to them.
The Center keeps a record of decisions on issuing certificates, refusing to issue them, suspending the validity of certificates, terminating them, or canceling certificates in the established manner.

See previous edition.

Information on issued and re-issued certificates, certificates with suspended validity, and canceled certificates is submitted electronically to the Agency for State Regulation of Technical Regulation of the Republic of Uzbekistan for maintaining the State Register of the National Certification System every month.
(Paragraph 89, first line, in the edition of Resolution No. 371 of the Cabinet of Ministers of the Republic of Uzbekistan dated July 1, 2024 — , 12.07.2024, No. 09/24/371/0499)

Information on certificates with suspended validity and canceled certificates is sent by the Center to the state tax service bodies and the internal affairs body at the location of the certification object within a period not exceeding three working days from the day the relevant decision is adopted, and this information is published in the mass media. See previous edition.

If the applicant or certificate holder disagrees with the decision of the Center, they have the right to appeal to the Agency for State Regulation of Technical Regulation of the Republic of Uzbekistan or to the court. A complaint against the decision of the Agency for State Regulation of Technical Regulation of the Republic of Uzbekistan may be filed in court in the manner established by legislation.
(Paragraph 90 in the edition of Resolution No. 371 of the Cabinet of Ministers of the Republic of Uzbekistan dated July 1, 2024 — , 12.07.2024, No. 09/24/371/0499)
The Center ensures the confidentiality of information about itself obtained as a result of the activities of the applicant (certificate holder).
Document circulation (applications, documents and data, decisions, notification letters, submission and sending of applications, etc.) between the Center and applicants and certificate holders is carried out in paper form or in electronic form. Applications, documents, and data must provide an opportunity to identify the information necessary for certification purposes. Documents and data received by the Center are compared with their original copies during the certification or inspection control process.
Certificates with terminated validity and canceled certificates must be destroyed by the Center in the established manner one year after the day the relevant decision is adopted, with a record made in a special journal reflecting the following main information:

a) the number and date of the decision;

b) the name of the certificate holder;

c) the name of the service provided;

d) the printing number of the blank and the number in the State Register of the National Certification System;

e) the date of destruction.

Documents of the Center related to certification and inspection control must be destroyed by the Center in the established manner five years after the day the certificate was issued.

See: Article 24 of the Law "On Archival Affairs".

Applicants and certificate holders may submit to the Center conclusions of authorized control bodies (on fire and sanitary-hygienic safety and safe use of lift equipment, compliance with environmental requirements and the possibility of implementing the object of state environmental expertise, regarding the risk of landslides and safe operation of cable cars), which reflect the results of incomplete inspections conducted by these bodies regarding the compliance of certification objects with the requirements of normative documents. The Center notifies the State Committee for Development of Tourism of the Republic of Uzbekistan about the identified evidence.

To eliminate identified deficiencies, the State Committee for Development of Tourism of the Republic of Uzbekistan sends a submission to the relevant ministries and departments of authorized control bodies (on fire and sanitary-hygienic safety, safe use of lift equipment, compliance with environmental requirements and the possibility of implementing the object of state environmental expertise, regarding the risk of landslides and safe operation of cable cars). See previous edition.

Persons guilty of violating the requirements of this Regulation are liable in accordance with legislative acts.

Heads of entrepreneurial entities providing accommodation facilities, mountain ski slopes, and beach services without a certificate, violating certification requirements, or using forged documents are liable in accordance with legislative acts. (Paragraph 96 in the edition of Resolution No. 153 of the Cabinet of Ministers of the Republic of Uzbekistan dated April 4, 2022 — , 05.04.2022, No. 09/22/153/0266)

Appendix No. 1 to the Regulation on the Procedure for Certification of Tourist Services and Classification of Tourism Industry Objects

SCHEME for Certification of Compliance with the Requirements of Normative Documents for Standardization of Tourist Services

See previous edition.

Subjects	Measures	Deadlines
Applicant	Prepares the documents provided for in this Regulation and submits an application for certification to the State Unitary Enterprise "Center for Certification of Tourism Services" (hereinafter referred to as the Center) via postal communication or in electronic form.	At the discretion of the applicant
Center	Reviews the application and makes a decision on conducting certification or refusing to conduct certification.	Within 1 working day
Center	Sends the decision on conducting certification (with a contract for conducting certification) or refusing to conduct certification (indicating the reasons for refusal) to the applicant.	On the day the decision is adopted
Applicant	Pays for the contract for certification by transferring funds to the bank account of the Center.	Within 30 days
Center	Approves the composition of the commission and the certification program.	Within 1 working day
Center	The commission begins the assessment starting from the day the order of the Center's management is approved.	Within 5 working days
Center	The commission assesses the compliance of the certification object with the requirements of normative documents, formalizes the assessment protocol, and submits the assessment protocol to the Center.	Not more than 3 working days, for tour operator services — not more than 2 working days
Center	Makes a decision on issuing a certificate or refusing to issue a certificate.	Within 1 working day
Applicant	Eliminates discrepancies if the issuance of a certificate is refused. Submits an application for their elimination along with all documents confirming the elimination of discrepancies.	Within 30 days
Center	Conducts a re-assessment if the reasons for refusing to issue a certificate are eliminated by the applicant in a timely manner.	Not more than 2 working days
Center	Makes a decision on issuing a certificate or refusing to issue a certificate.	Within 1 working day
Center	Sends the decision on issuing a certificate (with an agreement on granting the right to use the certificate and conformity mark) or refusing to issue a certificate to the applicant.	On the day the decision is adopted
Applicant	If a decision on issuing a certificate is adopted, concludes an agreement on granting the right to use the certificate and conformity mark.	Within 30 days
Center	Formalizes and registers the certificate in the State Register of the National Certification System. Issues the certificate to the representative of the applicant.	On the day of registration

(Appendix No. 1 in the edition of Resolution No. 722 of the Cabinet of Ministers of the Republic of Uzbekistan dated November 17, 2020 — National Database of Legislative Acts, 18.11.2020, No. 09/20/722/1611)

Appendix No. 2 to the Regulation on the Procedure for Certification of Tourist Services and Classification of Tourism Industry Objects

"CENTER FOR CERTIFICATION OF TOURIST SERVICES" State Unitary Enterprise

Appendix No. 3 to the Regulation on the Procedure for Certification of Tourist Services and Classification of Tourism Industry Objects

INFORMATION about the employees of the Applicant

No.	Full Name	Position	Education (name of educational institution, specialty, diploma number and date of issue)	Qualification certificate number of the State Committee for Tourism and date of issue
1.
2.
3.
4.
5.

____________________________________________________________________________ (Position, Full Name of the head of the applicant)

(Personal signature)

20___ year ___ __________
(Date)

Appendix No. 3a to the Regulation on the Procedure for Certification of Tourist Services and Classification of Tourism Industry Objects

INFORMATION about the employees of the Applicant

No.	Full Name	Position	Number and date of issuance of the protocol of passing certification in the rescue service body
1.
2.
3.
4.

________________________________________________________________________________________________________________________ (Position, Full Name of the head of the applicant)

(Personal signature)

20___ year ___ __________
(Date)

Appendix No. 4 to the Regulation on the Procedure for Certification of Tourist Services and Classification of Tourism Industry Objects

LIST of contracts concluded by the Applicant

No.	Name of Counterparty	Type of service provided by the counterparty	Contract number and date	Validity period of the contract	Number, date, and validity period of licenses, permits, and certificates serving as the basis for providing services
1.
2.
3.
4.
5.
6.

________________________________________________________________________________________________ (Position, Full Name of the head of the applicant)

(Personal signature)

20___ year ___ __________
(Date)

Appendix No. 5 to the Regulation on the Procedure for Certification of Tourist Services and Classification of Tourism Industry Objects

AMOUNT OF PAYMENT for conducting certification

See previous edition.

No.	Name	Payment amount (in BHM)
Tour Operator Services
1.	Inbound (receiving tourists) tourism	1.7
2.	Outbound (sending tourists) tourism	1.8
3.	Domestic tourism	0.8

When certifying more than one of the services listed above, the payment amount is reduced by 35% of the total sum of certification.

Hotel Services

No.	Name	Payment amount (in BHM)
4.	Accommodation facilities with a capacity of up to 10 places	2.7
5.	Accommodation facilities with a capacity of up to 25 places	3.8
6.	Accommodation facilities with a capacity of up to 50 places	6.0
7.	Accommodation facilities with a capacity of up to 100 places	6.8
8.	Accommodation facilities with a capacity of up to 150 places	10.7
9.	Accommodation facilities with a capacity of up to 200 places	12.1
10.	Accommodation facilities with a capacity of 350 places and above	13.6

Mountain Ski Slope Services

No.	Name	Payment amount (in BHM)
11.	Mountain ski slope services	9.2

Beach Services

No.	Name	Payment amount (in BHM)
12.	Beach services	9.2

The amount of payment for services related to certification for determining the category of tourism industry objects and issuing it is set at 200% of the amounts specified above.

The payment for services related to certification for accommodation facilities providing medical services with the provision of living quarters, sanatoriums, and pensions is set at 50% of the payments specified above.

The amount of payment for inspection control is set at 50% of the payment specified above.

No.	Name	Payment amount (in BHM)
13.	Re-issuance of certificate	0.5
14.	Issuance of a duplicate of the certificate	0.1

Notes:

For calculating the amount of payment for work related to certification, the BHM (Base Calculation Amount) established on the day the certification contract is formalized is used.
The price of work (services) for certification is determined by multiplying the payment amount specified above for performing these certification works by the relevant coefficient specified in Appendix No. 5b of this Regulation.
For calculating the amount of payment for inspection control, the BHM (Base Calculation Amount) established on the day the payment for inspection control is made is used.

(Appendix No. 5 in the edition of Resolution No. 661 of the Cabinet of Ministers of the Republic of Uzbekistan dated October 28, 2021 — , 29.10.2021, No. 09/21/661/0999)

Appendix No. 5a to the Regulation on the Procedure for Certification of Tourist Services and Classification of Tourism Industry Objects

AMOUNTS of PAYMENT for using the certificate and conformity mark

See previous edition.

No.	Forecasted volume of income from certified services over five years (excluding VAT)	Payment for using the conformity mark (per 10 million sum of forecasted income)
1.	Not more than 10,000 million sum	5 percent of the Base Calculation Amount
2.	More than 10,000 million sum	2.5 percent of the Base Calculation Amount

Notes:

For calculating the amount of payment, the BHM (Base Calculation Amount) established on the day the agreement is formalized is used.
A written declaration of the applicant, signed by persons performing managerial and accounting functions, as well as the head of the planning department (if present in the staffing table), serves as confirmation of the forecasted volume of income from certified services over three years.
The amount of payment for using the certificate and conformity mark is determined by multiplying the payment specified above by the relevant coefficient specified in Appendix No. 5b of this Regulation.

(Appendix No. 5a in the edition of Resolution No. 100 of the Cabinet of Ministers of the Republic of Uzbekistan dated February 24, 2021 — National Database of Legislative Acts, 25.02.2021, No. 09/21/100/0169)

Appendix No. 5b to the Regulation on the Procedure for Certification of Tourist Services and Classification of Tourism Industry Objects

COEFFICIENTS for payments related to the use of certificates and conformity marks in the regions of the Republic

No.	Region	City and district centers	Rural settlements
1.	Republic of Karakalpakstan	0.7	0.7
2.	Andijan region	1.1	0.7
3.	Jizzakh region	1.1	0.7
4.	Kashkadarya region	1.2	0.8
5.	Namangan region	1.1	0.7
6.	Navoi region	1	0.7
7.	Surkhandarya region	0.9	0.6
8.	Syrdarya region	0.7	0.7
9.	Tashkent region	1.3	1.3
10.	Fergana region	1.2	0.7
11.	Samarkand region	1.6	0.7
12.	Bukhara region	1.5	0.7
13.	Khorezm region	1.2	0.7
14.	Tashkent city	1.8	–

Appendix No. 6 to the Regulation on the Procedure for Certification of Tourist Services and Classification of Tourism Industry Objects

PROTOCOL on the non-compliance of the certification object

Appendix No. 7 to the Regulation on the Procedure for Certification of Tourist Services and Classification of Tourism Industry Objects

PROTOCOL for the classification of accommodation facilities

Appendix No. 8 to the Regulation on the Procedure for Certification of Tourist Services and Classification of Tourism Industry Objects

PROTOCOL for the classification of mountain ski slopes

Appendix No. 9 to the Regulation on the Procedure for Certification of Tourist Services and Classification of Tourism Industry Objects

PROTOCOL for the classification of beaches

Appendix No. 10 to the Regulation on the Procedure for Certification of Tourist Services and Classification of Tourism Industry Objects

PROTOCOL for the assessment of the certification object

Appendix No. 11 to the Regulation on the Procedure for Certification of Tourist Services and Classification of Tourism Industry Objects

Appendix No. 12 to the Regulation on the Procedure for Certification of Tourist Services and Classification of Tourism Industry Objects

QUESTIONNAIRE for "Mystery Shopping"

Appendix No. 13 to the Regulation on the Procedure for Certification of Tourist Services and Classification of Tourism Industry Objects

Appendix No. 14 to the Regulation on the Procedure for Certification of Tourist Services and Classification of Tourism Industry Objects

Appendix No. 3 to Resolution No. 433 of the Cabinet of Ministers of the Republic of Uzbekistan dated July 10, 2020

REGULATION on the Procedure for Providing Tour Operator and Travel Agency Services

Chapter 1. General Provisions

This Regulation establishes the procedure for providing tour operator and travel agency services.
The following main concepts are used in this Regulation:

See previous edition.

authorized state body — the State Committee for Tourism of the Republic of Uzbekistan; (Paragraph 2, second line, in the edition of Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026, No. 09/26/105/0244)

travel agency activity — entrepreneurial activity carried out by a legal or physical person regarding the promotion and realization of tourist products;

tourist — a physical person who goes to the country (place) of temporary stay for a period from twenty-four hours to twelve consecutive months without engaging in activities related to obtaining income from resources in the country (place) of temporary stay, or who stays at least one night in the country (place) of temporary stay;

tourist voucher — a document defining the tourist's right to services included in the tour and confirming the fact of their payment;

tourist product customer — the tourist, excursionist, or another person ordering the tourist product on behalf of the tourist or excursionist;

tourist product — a set of tourist services necessary to satisfy the needs of the tourist and excursionist, formed by the tour operator based on the tourist market conjuncture or at the request of the tourist or excursionist;

tourist services — services for accommodation, catering, transport, excursions, and advisory services, as well as other services aimed at satisfying the needs of the tourist and excursionist;

tour operator activity — entrepreneurial activity carried out by a legal entity regarding the formation, promotion, and realization of tourist products;

excursionist — a physical person traveling for a period not exceeding twenty-four hours without staying overnight in the country (place) of temporary stay.
See previous edition.

The composition (quantity, volume) and cost of types of tourist services are specified in the contract for the provision of tourist services, unless otherwise provided by legislative acts.
(Paragraph 3 in the edition of Resolution No. 153 of the Cabinet of Ministers of the Republic of Uzbekistan dated April 4, 2022 — , 05.04.2022, No. 09/22/153/0266)
Tour operators and travel agencies carry out their tourist activity on the basis of a license issued by the authorized state body.
See previous edition.
(Paragraph 4, second line, based on Resolution No. 88 of the Cabinet of Ministers of the Republic of Uzbekistan dated February 25, 2022, loses its force from March 1, 2022 — , 26.02.2022, No. 09/22/88/0165)

Chapter 2. Requirements for Tour Operator and Travel Agency Services

Tour operator and (or) travel agency services are provided after a contract for the provision of services is concluded with the customer.
The procedure for providing services by tour operators and (or) travel agencies is communicated to the customer in a form approved by the tour operator and (or) travel agency.
The tour operator and (or) travel agency ensures the communication to tourists (excursionists) of information about its trade name, location (postal address), and working hours. This information is communicated to the performers in a form convenient for tourists (excursionists) to familiarize themselves with.
In the event of a temporary suspension of business activities, the tour operator or travel agency must inform the tourist (excursionist) about the period of temporary suspension of activities.

In this case, the tour operator or travel agency must provide tourist services to the tourist (excursionist) in accordance with the concluded contract.

The tour operator and (or) travel agency must provide a book of comments and suggestions (complaints) at the first request of the tourist (excursionist).
The tour operator ensures the provision of a set of tourist services included in the tourist product, or part thereof, by involving persons providing separate types of tourist services or individually.
The tour operator obtains the right to services included in the tour on the basis of contracts with persons providing separate tourist services or with the tour operator receiving tourists (excursionists) who provide all types of services included in the tour.
When forming the tourist product, the tour operator must ensure a careful attitude towards the natural environment, protected natural areas, and cultural heritage objects.
The tour operator and travel agency are responsible for the reliability of information about the tourist product during its promotion.
The travel agency promotes the tourist product on the basis of a contract concluded with the tour operator.
The order form issued to the tour operator for the formation of the tourist product is formalized as an agreement having the nature of a preliminary contract.
The tour operator and travel agency carry out their activities only in the direction specified in the license.
Tour operators must carry out their services only after obtaining an insurance policy for civil liability insurance in accordance with legislative acts.

Chapter 3. Terms of Use of Tour Operator and Travel Agency Services

The tour operator and (or) travel agency ensures the timely provision of necessary and reliable information about the tourist product to the customer.
The following must be indicated in information about the tourist product:

medical formalities that must be observed for the tour, including certain diseases that may prevent the tourist (excursionist) from participating in the tour, in particular, features specific to their physical condition and age;

customs, border, and other rules (in the volume necessary for travel);

main requirements for processing entry and exit documents (visa for entry and exit to the country (place) of temporary stay);

other situations in the country (place) of temporary stay that pose a threat to the life and health of the tourist (excursionist) in emergency situations, as well as situations posing a risk of damage to the property of the tourist (excursionist), and the location (postal address) and contact phone numbers of local state authority bodies and diplomatic and consular institutions of the Republic of Uzbekistan abroad located in the country (place) of temporary stay;

third parties providing certain services included in the tourism product, depending on the nature of the tourism product, if important;

local customs, religious rituals, shrines, nature, historical, cultural monuments, and specially protected tourist objects, the state of the environment (in the volume necessary for travel);

national and religious features of the country (place) of temporary residence;

other travel features.

The sale of the tourism product is carried out on the basis of a contract concluded between the tourism operator and (or) tourism agent and the customer.

The contract between the tour operator and (or) travel agency must provide for:

the terms of sale of the tourism product by the tourism agent;

the rights and obligations of the travel agency to sell the tourism product in the name of the tourism operator or in its own name;

conditions ensuring the possibility (or impossibility) of a tour operator concluding a sub-agent agreement;

the procedure for the mutual relations between the tourism operator and the tourism agent in the event that the customer submits a complaint regarding the performance of the contract for the provision of tourism products;

the liability of the tour operator and (or) tour agent, as well as the liability of each party to the customer of the tourism product for failure to provide information about the tourism product or providing incorrect information, and for failure to perform or inadequately perform obligations under the contract for the provision of tourism services.

The contract between the tour operator and (or) tour agent and the customer of the tourism product must include the following:

the name of the tour operator and (or) tour agent, its location (postal address), activity direction, and license number;

tourism product information about the customer in the volume necessary for the sale of the tourism product;

the price of the tourism product and the procedure for its payment;

the rights and obligations of the tour operator and (or) tour agent and the customer of the tourism product;

conditions and procedure for amending and terminating the contract;

the liability of the tour operator and (or) tour agent and the customer of the tourism product and the procedure for resolving disputes.

The tour operator and (or) tour agent and the customer of the tourism product may agree in the contract on the terms of consumption of the tourism product, including the travel program, route and travel conditions, information on transportation, accommodation and catering, information on transport services in the country (place) of temporary stay for tourists and excursionists, the presence of an excursion leader, guide (guide-translator), tour leader, as well as the availability of additional services.
The contract between the tour operator and (or) tour agent and the customer of the tourism product may also include other conditions.
An agreement on the sale of a tourism product between the tour operator and (or) tour agent and the customer is considered concluded if the parties have reached an agreement on all essential terms of this contract in written and / or electronic form.
The tour operator and (or) tour agent is not entitled to provide additional services for additional fees without the customer's consent, which are not specified in the contract.

The terms of trade and the price of the tourism product are indicated in the tourist voucher (voucher), which is an integral part of the contract.

The tour operator and (or) tour agent delivers the tourism product to the consumer in accordance with the established quality requirements and the concluded contract.
See previous edition.
If the legislative acts of the country (place) of temporary residence establish requirements for the guarantees of payment for medical care to persons temporarily residing in its territory, the tour operator or tour agent must ensure the provision of insurance policies for such guarantees. At the request of the tourist (excursionist), it provides assistance in providing insurance services for other risks (including those associated with passing through routes that pose a significant threat to their life and health).
(P. 27 amended by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 153 dated April 4, 2022, effective 05.04.2022, No. 09/22/153/0266)
The tour operator and (or) tour agent must provide the customer with the original contract, the tourist ticket, documents confirming the customer's right to services included in the tourism product (voucher, ticket, etc.), as well as other documents necessary for the customer to carry out the tour at least 24 hours before the start of the tour. The delivery of these documents to the customer at the latest deadlines is carried out only with the customer's consent.
Each of the parties to the contract has the right to demand its amendment or termination due to a change in the circumstances on which the parties relied when concluding this contract.
The Cabinet of Ministers has the right to adopt a decision on suspending the tour operator's obligations to return the amounts paid by the customer for the tourism product within the specified period in the event of the emergence of emergency situations and (or) the threat thereof, the introduction of a high alert mode or a state of emergency in the entire territory of the republic or its part, or the emergence of situations threatening the life and health of tourists in a foreign state, or the adoption of a decision to restrict temporary entry. In this case, the tour operator assumes the obligation to provide the customer with a tourism product of equal equivalence within the specified period.

If the Cabinet of Ministers adopts a decision on suspending the tour operator's obligations to return the amounts paid by the customer for the tourism product within the specified period, the tour operator has the right to unilaterally amend the agreement on the sale of the tourism product concluded with the customer.

In this case, the tour operator submits to the customer an undertaking confirming the strict provision of the implementation of the tourism product of equal equivalence within the period established by the Cabinet of Ministers.

During the term of the undertaking, the tour operator must provide the customer with the tourism product on the following conditions:

the consumer properties of the tourism product (visit program, route and travel conditions, living conditions (place of accommodation, hotel category) and catering, services. and transport services for tourists in the country (place) of temporary stay, as well as additional services) must be based on the same terms as the tourism product sold at that time.

If the total price of the tourism product at the time of service provision is higher than that indicated in the then-current contract for the sale of the tourism product concluded by the tour operator or tour agent with the customer, the tour operator is not entitled to demand additional payment from the customer for the total price of the tourism product.

If the customer of the tourism product does not use the tourism product until the expiration of the undertaking period provided by the tour operator, the contract for the sale of the tourism product is terminated, and the tour operator must return the money paid by the customer for the tourism product no later than 10 working days from the day the undertaking period expires.

Chapter 4. Rights and Obligations of Tour Operators and Tour Agents

Tour operators and tour agents have the following rights within the scope of their authority:

change the duration and route of the tour, service conditions, the type of transport service, and measures to ensure the safety of the tourist (excursionist) and protect their property at the request and consent of the tourist (excursionist);

increase the established price of the tour with the consent of the tourist and excursionist, if they are notified about this twenty days before the start of the tour;

terminate the contract in the presence of emergency situations where it is impossible to provide the offered tourist services, as well as notify tourists (excursionists) twenty days before the start of the tour about the termination of the contract for the provision of tourism services in cases where the number of tourists (excursionists) necessary to form a group is not ensured;

demand compensation for damage and moral harm caused by tourists, excursionists, or subjects of the tourism sector.

Obligations of the tour operator and tour agent:

ensure the provision of services provided for in the contract for the provision of tourism services to tourists (excursionists);

compensate for damages and non-property harm caused to tourists (excursionists) in case of failure to provide, partial provision, or inadequate provision of tourism services;

provide tourists and excursionists with full information about the organization of the tour and their rights and obligations;

contribute to the preservation of tourism resources; See previous edition.

monitor compliance with the legislative acts of the country (place) of temporary stay of tourists (excursionists).
(The sixth paragraph of paragraph 32 amended by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 153 dated April 4, 2022, effective 05.04.2022, No. 09/22/153/0266)

The customer has the following rights:

receive services specified in the contract for the provision of tourism services;

receive full and reliable information related to the trip, including information on entry and stay rules in the country (place) of temporary stay, customs of the local population, religious rituals, cultural heritage sites, protected natural areas and tourism objects, and environmental conditions;

ensure personal safety and protection of their rights, freedoms and legitimate interests, as well as the preservation of their property;

receive emergency medical assistance;

compensation for material damage and compensation for moral harm in case of non-performance or inadequate performance of the contract for the provision of tourist services;

terminate the contract for the provision of tourist services if the total value of the tour exceeds the agreed value in the contract, without compensating the tour operators and tour agents for the material damage caused.

The customer is obliged:

to provide information to the tour operator and (or) tour agent at their request about restrictions (contraindications) related to the state of their health and (or) age, as well as about restrictions on leaving their permanent place of residence and entering the country (place) of temporary stay; See previous edition.

to comply with the terms of the contract for the provision of tourist services and the legislative acts of the country (place) of temporary stay, respecting its political and social structure, traditions of the local population, customs, and religious beliefs; (The third paragraph of paragraph 34 amended by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 153 dated April 4, 2022, effective 05.04.2022, No. 09/22/153/0266)

to cause no harm to the natural environment, protected natural areas, and cultural heritage objects in the country (place) of temporary stay;

to comply with customs and border control, and personal safety rules in the country (place) of temporary stay.

Chapter 5. Final Provisions
See previous edition.

Control over compliance with the requirements of this Regulation is carried out by the State Committee for Tourism Development of the Republic of Uzbekistan and other authorized organizations in the manner established by legislative acts.
(P. 35 amended by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 153 dated April 4, 2022, effective 05.04.2022, No. 09/22/153/0266) See previous edition.
Persons guilty of violating the requirements of this Regulation are liable in accordance with legislative acts.
(P. 36 amended by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 153 dated April 4, 2022, effective 05.04.2022, No. 09/22/153/0266)

Appendix 4 to the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 433 dated July 10, 2020

REGULATION

On the Procedure for Providing Accommodation Services in the Territory of the Republic of Uzbekistan

Chapter 1. General Provisions

This Regulation establishes the procedure for providing accommodation services in the territory of the Republic of Uzbekistan.
The following main concepts are used in this Regulation:

performer
— a business entity providing hotel services to a visitor;

booking
— a pre-order of a room (place) by a visitor (customer) through an accommodation facility;

customer
— a physical or legal entity ordering or purchasing hotel services in accordance with a contract for the provision of hotel services;

accommodation services
(hereinafter — hotel services) — a set of services for providing temporary accommodation through an accommodation facility;

accommodation facilities
— hotels, tourism bases and complexes, rest homes and zones, sanatoriums, campsites, motels, hostels, family guest houses, tent and tent camps, sanatoriums and other objects providing temporary accommodation services, as well as above-ground transport re-equipped for overnight stay;

price of a room (place)
— the value of temporary accommodation and other hotel services related to temporary accommodation established by the performer;

standard contract
(hereinafter — contract) — a contract concluded by the performer and defining his duties for the provision of hotel services;

visitor
— a physical person who orders, purchases and/or uses hotel services.
See previous edition.

Requirements for hotel services, including their volume and quality, are determined by the agreement of the performer and the visitor (customer), if other requirements are not provided for by legislative acts.
(P. 3 amended by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 153 dated April 4, 2022, effective 05.04.2022, No. 09/22/153/0266)
The price of a room (place) is independently established by the performer.
Hotel services must be provided regardless of permanent residence, citizenship, kinship and marriage relations of physical persons, as well as other factors restricting the right to private life.
The performer must establish internal rules for the provision and use of hotel services at the accommodation facility that do not contradict the requirements of this Regulation (hereinafter — internal rules of the accommodation facility).
See previous edition.
From the time of the visitor's arrival at the accommodation facility and until their departure, the norms of legislative acts on the inviolability of housing apply to the room (place) they have booked.
(P. 7 amended by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 153 dated April 4, 2022, effective 05.04.2022, No. 09/22/153/0266)
The procedure for providing hotel services is communicated to the visitor (customer) by the performer in the most convenient form.
See previous edition.
Accommodation facilities are mandatory certified by the state institution "Certification Center for Tourism Services" under the Committee for Tourism Development of the Republic of Uzbekistan.
(P. 9 amended by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 105 dated March 16, 2026, effective 17.03.2026, No. 09/26/105/0244)
The owner and (or) owner of an accommodation facility assigned a category must ensure its compliance with this category.

Chapter 2. Information about the Performer and Hotel Services Provided by Them

The performer must place the following information in a place convenient for visitors to familiarize themselves with, including on the information board at the reception area of the accommodation facility and on the official website on the Internet (if available):

a) information about the performer, including name, address, contact phone number, email address;

b) information about the performer's higher-level organization (if available);

c) information about the relevant category of the accommodation facility (if available);

d) a copy of the conformity certificate for hotel services or an extract from the unified registry of family guest houses and hostels;

e) prices for rooms (places);

f) a list of hotel services included in the price of a room (place);

g) information on the form and procedure for payment for hotel services;

h) a list of other hotel services provided by the performer for separate payment, their prices, and conditions for receiving them;

i) information on the form, conditions, and procedure for booking and canceling a room (place);

k) a list of categories of persons entitled to receive benefits, as well as a list of benefits provided in the provision of hotel services (if available);

l) information on other services provided by third parties at the accommodation facility for payment (if available);

m) information on arrival (departure) time at the accommodation facility;

n) information on the rules for providing and using hotel services at the accommodation facility.

The performer must provide each room with information on the rules of stay at the accommodation facility.
Information about the performer and the hotel services they provide is communicated to visitors in the state language and additionally in English and Russian, as well as in other languages at the performer's discretion.

Chapter 3. Procedure and Conditions for Providing Hotel Services

The performer has the right to accept bookings for rooms (places) in any form, including by accepting a contract or order (by phone or other form).
The following types of booking are used at the accommodation facility by the performer:

guaranteed
— a type of booking at the accommodation facility where the room (place) is held until the visitor arrives, in which case, if the visitor does not cancel the booking on time, arrives late, or does not arrive, the performer collects from the visitor a payment amount for the vacancy of the room (place), but not more than one day.

In this case, if the visitor is late for more than one day, the guaranteed booking is canceled;

non-guaranteed
— a room (place) at the accommodation facility is booked by the performer until a certain hour, and if the visitor does not arrive by the specified time, the non-guaranteed booking is canceled.

Other types of booking may be established in the internal rules of the accommodation facility.

The booking is considered real from the moment the information is received about the category of the room ordered by the visitor (customer) and its price, the terms of the booking, the duration of stay at the accommodation facility, as well as other information determined by the performer.
The visitor (customer) has the right to cancel the order for booking rooms (places) at their own discretion. The procedure and form for refusing to book rooms (places) are determined by the internal rules of the accommodation facility.
If there is no free room (place) on the date specified in the order, the performer has the right to refuse the booking.
Hotel services are provided after the visitor presents a passport or another document replacing it.
Registration of citizens under sixteen years old at the accommodation facility is carried out on the basis of the citizenship passport or another document confirming the identity of their parents (legal representatives) or accompanying persons present with them, a document confirming the authority of the accompanying persons, as well as the birth certificate or passport of the minor.
Registration of visitors at accommodation facilities is carried out through an automated special electronic program for accounting residents of accommodation facilities via the Internet global information network.
The performer must conclude a contract with the visitor at their request, which must include the following:

a) the name of the performer;

b) information about the visitor;

c) information about the room (place) being provided;

d) the price of the room (place);

e) the duration of stay at the accommodation facility;

f) other necessary information (at the discretion of the parties).

The contract may be concluded in electronic or written form.

The performer ensures round-the-clock service to visitors at the accommodation facility.
The arrival and departure of the visitor at the accommodation facility is carried out taking into account the accounting hour, which is set at 12:00 of the current day according to local time. The performer has the right to change the established accounting hour taking into account local features and the type of activity.

The time interval between the accounting hour and the time of placing the next visitor in the room (place) (for preparing the room and/or place) should not exceed three hours. The arrival time is determined by the performer.

The price of the room (place), the list of hotel services included in the price of the room (place), as well as the form and procedure for payment for the room (place) are established by the performer.

The performer may establish daily and/or hourly payment for accommodation.

The performer is prohibited from providing hotel services for additional payments not included in the price of the room (place) without the visitor's consent.
The performer must provide the following types of services free of charge at the visitor's request:

a) calling an ambulance and other special services;

b) using a medical kit;

c) delivering correspondence sent to the visitor's name;

d) waking up at a specified time;

e) providing a set of boiled water, needles, threads, dishes, and kitchen utensils;

f) other hotel services at the performer's discretion.

Payment for hotel services provided to visitors is carried out in the manner specified in the contract.
In cases where the visitor's departure is delayed after the accounting hour, the amount of payment for the hotel services provided is determined by the performer.
The visitor may stop using hotel services on condition of paying the performer for their actual expenses incurred.

Chapter 4. Liability of the Performer and Visitor

The performer is liable for the integrity of items handed over to them for storage by the visitor in the manner established by Article 899 of the Civil Code of the Republic of Uzbekistan.

The performer must provide a document confirming the acceptance of items for storage by the visitor.
See previous edition.

The performer is liable in the manner established by legislative acts for non-performance or inadequate performance of obligations under the contract.
(P. 32 amended by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 153 dated April 4, 2022, effective 05.04.2022, No. 09/22/153/0266)

See: Article 237 and Chapter 24 of the Civil Code of the Republic of Uzbekistan, Resolution No. 163 of the Plenum of the Supreme Economic Court of the Republic of Uzbekistan dated June 15, 2007 "On Some Issues of Applying Civil Legislation on Property Liability for Non-Performance or Inadequate Performance of Obligations." See previous edition.

Damage caused to the life or health of the visitor as a result of providing hotel services that do not meet the requirements and/or conditions of the contract must be compensated by the performer in the manner established by legislative acts.
(P. 33 amended by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 153 dated April 4, 2022, effective 05.04.2022, No. 09/22/153/0266) See previous edition.
In cases where the property of the accommodation facility is lost or damaged due to the fault of the visitor, the visitor is liable in accordance with legislative acts.
(P. 34 amended by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 153 dated April 4, 2022, effective 05.04.2022, No. 09/22/153/0266)
If the terms of the contract are violated by one of the parties, the other party has the right to unilaterally terminate the contract.

Chapter 5. Final Provisions
See previous edition.

Compliance with the requirements of this Regulation is monitored by the State Committee for the Development of Tourism of the Republic of Uzbekistan, as well as other authorized organizations in accordance with legislative acts.
(Paragraph 36 in the edition of Resolution No. 153 of the Cabinet of Ministers of the Republic of Uzbekistan dated April 4, 2022 — , 05.04.2022 y., 09/22/153/0266-no) See previous edition.
Persons guilty of violating the requirements of this Regulation are liable in accordance with legislative acts.
(Paragraph 37 in the edition of Resolution No. 153 of the Cabinet of Ministers of the Republic of Uzbekistan dated April 4, 2022 — , 05.04.2022 y., 09/22/153/0266-no) See previous edition. (Annex 5 lost its force based on Resolution No. 622 of the Cabinet of Ministers of the Republic of Uzbekistan dated November 27, 2023 — , 28.11.2023 y., 09/23/622/0897-no)

Resolution No. 433 of the Cabinet of Ministers dated July 10, 2020
ANNEX 6
See previous edition.

Regulations on the Procedure for Allocating Funds to Compensate for Charter Flight Organization Costs to Samarkand, Bukhara, and Urgench International Airports from Foreign Countries

REGULATIONS
(The name of Annex 6 in the edition of Resolution No. 550 of the Cabinet of Ministers of the Republic of Uzbekistan dated September 7, 2024 — , 17.09.2024 y., 09/24/550/0724-no)

Chapter 1. General Provisions
See previous edition.

This Regulation establishes the procedure for allocating funds to compensate for the costs of organizing charter flights to Samarkand, Bukhara, and Urgench international airports from foreign countries.
(Paragraph 1 in the edition of Resolution No. 550 of the Cabinet of Ministers of the Republic of Uzbekistan dated September 7, 2024 — , 17.09.2024 y., 09/24/550/0724-no)
The following terms are used in this Regulation:

passenger manifest
— information submitted to border troops containing the full list of passengers transported by charter flights; See previous edition.

compensation
— funds allocated in equal shares from the State Budget of the Republic of Uzbekistan and the Extra-budgetary Tourism Support Fund of the Committee of the Republic of Uzbekistan for Tourism (hereinafter referred to as the Committee) to cover the costs of organizing charter flights to Samarkand, Bukhara, and Urgench international airports from foreign countries by business entities; (The third paragraph of paragraph 2 in the edition of Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026 y., 09/26/105/0244-no)

joint charter flights
— charter flights involving passengers of more than one business entity;

independent charter flights
— charter flights involving passengers of only one business entity;

business entity
— an organization engaged in air passenger transport activities, as well as a legal entity registered as a tour operator in the prescribed manner;

charter flights
— flights carried out separately and outside the scheduled flight timetable.

Compensation is granted to business entities attracting tourists to the Republic of Uzbekistan independently or jointly in the following cases in the manner prescribed by this Regulation:

a) when organizing a bilateral (to and from Uzbekistan) charter flight for foreign citizens or stateless persons (hereinafter referred to as passengers);

b) when foreign passengers arriving on a single charter flight stay at least five nights at accommodation facilities in Uzbekistan; See previous edition.

c) when submitting full information (Full Name, citizenship) about them to Samarkand, Bukhara, and Urgench international airports to determine the duration of stay of foreign passengers. (Sub-paragraph "c" of paragraph 3 in the edition of Resolution No. 550 of the Cabinet of Ministers of the Republic of Uzbekistan dated September 7, 2024 — , 17.09.2024 y., 09/24/550/0724-no)

The allocation of funds to compensate for the expenses of business entities is carried out according to the scheme in Annex 1 to this Regulation.
See previous edition.

International airports of the republic where charter flights of business entities are carried out submit to the Committee quarterly (by the 10th of the following month) information indicating the date and time of arrival and landing of the charter flight, as well as the passenger manifest, for the purpose of ensuring compensation.
(Paragraph 4 in the edition of Resolution No. 550 of the Cabinet of Ministers of the Republic of Uzbekistan dated September 7, 2024 — , 17.09.2024 y., 09/24/550/0724-no)

Chapter 2. Procedure for Reviewing Applications and Allocating Compensation

In compliance with the conditions specified in paragraph 3 of this Regulation, compensation is allocated to business entities attracting and bringing tourists on charter flights in the amount of:

20 US dollars per passenger from 00:00 on February 20 of each year to 23:59 on November 19;

50 US dollars per passenger from 00:00 on November 20 of each year to 23:59 on February 19.
See previous edition.

The time specified in the second and third paragraphs of this paragraph is calculated based on the date and time of arrival and landing indicated in the information submitted by business entities and the international airports of Samarkand, Bukhara, and Urgench to the Committee. (The fourth paragraph of paragraph 5 in the edition of Resolution No. 550 of the Cabinet of Ministers of the Republic of Uzbekistan dated September 7, 2024 — , 17.09.2024 y., 09/24/550/0724-no)

When transporting passengers of several business entities, compensation is calculated based on the ratio of the number of passengers brought by one business entity to the total number of passengers on the aircraft.
Applications for charter flights by a single business entity (transporting passengers of one business entity via a single charter flight) are considered preferentially.

See previous edition.

To receive compensation, a business entity applies to the Committee in the form prescribed by Annex 2 to this Regulation.
(The first paragraph of paragraph 8 in the edition of Resolution No. 550 of the Cabinet of Ministers of the Republic of Uzbekistan dated September 7, 2024 — , 17.09.2024 y., 09/24/550/0724-no)

The following are attached to the application:

a) a copy of the passenger manifest;

b) an information sheet in the form prescribed by Annex 3 to this Regulation.
See previous edition.

Document packages of business entities related to joint charter flights must be submitted to the Committee separately.
(Paragraph 9 in the edition of Resolution No. 550 of the Cabinet of Ministers of the Republic of Uzbekistan dated September 7, 2024 — , 17.09.2024 y., 09/24/550/0724-no)
Compensation is allocated to business entities who submitted applications by the end of each quarter (by the 20th of the month following the completed quarter).
The Committee reviews applications received during the quarter and decides on the allocation or rejection of compensation based on compliance with the requirements of this Regulation by the 10th of the month following the quarter. A copy of the adopted decision is sent to the applicant within one day from the date the decision was adopted.

The decision on the allocation of compensation specifies the amount of compensation, the name of the business entity, its location (postal address), the name of the legal entity receiving the compensation, TIN (Unique State Registration Number), and bank account details in a commercial bank. See previous edition.

A copy of the decision is sent by the Committee to the Ministry of Economy and Finance of the Republic of Uzbekistan within one working day from the date the decision was adopted. (The third paragraph of paragraph 11 in the edition of Resolution No. 550 of the Cabinet of Ministers of the Republic of Uzbekistan dated September 7, 2024 — , 17.09.2024 y., 09/24/550/0724-no) See previous edition.

If additional examination of the submitted documents is necessary, the Committee notifies the applicant in writing or electronically and has the right to extend the review period by an additional ten working days.
(Paragraph 12 in the edition of Resolution No. 550 of the Cabinet of Ministers of the Republic of Uzbekistan dated September 7, 2024 — , 17.09.2024 y., 09/24/550/0724-no)
If the allocation of compensation is rejected, the decision is sent to the applicant within one working day from the date the decision was adopted, clearly indicating the reasons for the rejection.
See previous edition.

After receiving the decision, the applicant may, in the next quarter, eliminate these deficiencies and apply to the Committee attaching documents confirming their elimination. (The second paragraph of paragraph 13 in the edition of Resolution No. 550 of the Cabinet of Ministers of the Republic of Uzbekistan dated September 7, 2024 — , 17.09.2024 y., 09/24/550/0724-no)

Compensation may be rejected on the following grounds:

if the documents and information specified in paragraph 8 of this Regulation are not submitted in full;

if the business entity does not meet the requirements specified in paragraph 3 of this Regulation.

Rejection of compensation allocation on grounds other than those specified in this paragraph is prohibited.

See previous edition.

A re-submitted application regarding the allocation of compensation is reviewed by the Committee by the end of the next quarter.
(The first paragraph of paragraph 15 in the edition of Resolution No. 550 of the Cabinet of Ministers of the Republic of Uzbekistan dated September 7, 2024 — , 17.09.2024 y., 09/24/550/0724-no)

In this case, rejection of compensation allocation on previously unidentified grounds is not permitted.
See previous edition.

To pay compensation to business entities, the Committee sends an application to the Ministry of Economy and Finance of the Republic of Uzbekistan with information about economic entities and calculations of allocated funds.
(Paragraph 16 in the edition of Resolution No. 550 of the Cabinet of Ministers of the Republic of Uzbekistan dated September 7, 2024 — , 17.09.2024 y., 09/24/550/0724-no) See previous edition.
The Ministry of Economy and Finance of the Republic of Uzbekistan reviews the Committee's application within three working days and transfers the relevant funds to the Committee's personal treasury account.

In this case, the Ministry of Economy and Finance of the Republic of Uzbekistan opens a separate personal account (hereinafter referred to as the personal account) at the Treasury Service of the Committee in the prescribed manner for the allocation of compensation to business entities.

During this period, the Committee transfers half of the compensation amount to the personal account from the funds of the Extra-budgetary Tourism Support Fund under the Committee based on the adopted decision. (Paragraph 17 in the edition of Resolution No. 550 of the Cabinet of Ministers of the Republic of Uzbekistan dated September 7, 2024 — , 17.09.2024 y., 09/24/550/0724-no) See previous edition.

After the funds are credited to the personal account, the Committee transfers them to the personal accounts of business entities through service commercial banks within five working days.
(Paragraph 18 in the edition of Resolution No. 550 of the Cabinet of Ministers of the Republic of Uzbekistan dated September 7, 2024 — , 17.09.2024 y., 09/24/550/0724-no)
Compensation payments are made in national currency at the official exchange rate of the Central Bank of the Republic of Uzbekistan on the day the decision on compensation payment was adopted.

Chapter 3. Final Provisions
See previous edition.

The Committee is responsible for organizing, coordinating, and monitoring the allocation of compensation, and for ensuring the delivery of funds allocated from the State Budget of the Republic of Uzbekistan and the Extra-budgetary Tourism Support Fund under the Committee to business entities.
(Paragraph 20 in the edition of Resolution No. 550 of the Cabinet of Ministers of the Republic of Uzbekistan dated September 7, 2024 — , 17.09.2024 y., 09/24/550/0724-no) See previous edition.
The Committee, together with the Ministry of Economy and Finance of the Republic of Uzbekistan, has the authority to ensure systematic control over compensation payments, establish criteria for compensation payments to business entities, as well as to consider and resolve disputes and force majeure circumstances arising in the allocation of compensation.
(Paragraph 21 in the edition of Resolution No. 550 of the Cabinet of Ministers of the Republic of Uzbekistan dated September 7, 2024 — , 17.09.2024 y., 09/24/550/0724-no) See previous edition.
Control over the allocation and delivery of funds from the State Budget of the Republic of Uzbekistan to business entities is carried out by the State Financial Control Inspectorate.
(Paragraph 22 in the edition of Resolution No. 550 of the Cabinet of Ministers of the Republic of Uzbekistan dated September 7, 2024 — , 17.09.2024 y., 09/24/550/0724-no) See previous edition.
Persons guilty of violating the requirements of this Regulation are liable in accordance with legislative acts.
(Paragraph 23 in the edition of Resolution No. 153 of the Cabinet of Ministers of the Republic of Uzbekistan dated April 4, 2022 — , 05.04.2022 y., 09/22/153/0266-no) See previous edition.

ANNEX 1
To the Regulations on the Procedure for Allocating Funds to Compensate for Charter Flight Organization Costs to Samarkand, Bukhara, and Urgench International Airports from Foreign Countries

SCHEME FOR ALLOCATING FUNDS TO COMPENSATE FOR CHARTER FLIGHT ORGANIZATION COSTS TO SAMARKAND, BUKHARA, AND URGENCH INTERNATIONAL AIRPORTS FROM FOREIGN COUNTRIES

Entities	Actions	Deadline
Business Entity	Submits an application to the Tourism Committee in the prescribed manner for the allocation of compensation in accordance with paragraph 8 of the Regulations.	At its own discretion
Committee	1. Examines documents for compliance with the requirements of this Regulation and decides on payment or rejection of compensation.; 2. Sends a copy of the adopted decision to the applicant.	By the 10th of the month following the quarter.; Within 1 working day
Committee	If additional examination of submitted documents is necessary, notifies the applicant in writing or electronically and extends the review period.	Within an additional 10 working days
Committee	If compensation allocation is rejected, adopts a decision clearly indicating the reasons for rejection and sends it to the applicant.	Within 1 working day
Business Entity	Eliminates deficiencies indicated in the decision on rejection of compensation allocation and applies to the Committee attaching documents confirming their elimination.	At its own discretion
Committee	Reviews the re-submitted application for compensation allocation.	By the end of the next quarter
Committee	Sends an application to the Ministry of Economy and Finance with information about economic entities and calculations of allocated funds for payment of compensation to business entities.	Within 3 working days
Ministry of Economy and Finance	Reviews the Committee's application and transfers the relevant funds to the Committee's personal treasury account.	Within 3 working days
Committee	After funds are credited to the personal account, transfers them to the personal accounts of business entities through service commercial banks.	Within 5 working days

(The text of Annex 1 in the edition of Resolution No. 550 of the Cabinet of Ministers of the Republic of Uzbekistan dated September 7, 2024 — , 17.09.2024 y., 09/24/550/0724-no)

See previous edition.

ANNEX 2
To the Regulations on the Procedure for Allocating Funds to Compensate for Charter Flight Organization Costs to Samarkand, Bukhara, and Urgench International Airports from Foreign Countries (The designation of Annex 2 in the edition of Resolution No. 550 of the Cabinet of Ministers of the Republic of Uzbekistan dated September 7, 2024 — , 17.09.2024 y., 09/24/550/0724-no)

See previous edition.

SAMPLE APPLICATION FORM

(on the letterhead of the applicant's organization)

Republic of Uzbekistan

Committee for Tourism under the Ministry of Ecology, Environmental Protection and Climate Change of the Republic of Uzbekistan

APPLICATION

We inform you that
(the name of the business entity) business entity expresses interest in receiving compensation for its trips.

In the ___ quarter of ____ year, we organized charter flights to the airport(s) of (name(s) of airport(s)) from countries such as (name(s) of country(ies)).

(date)

Signature

License number (tour operator): ____________________________

Name of business entity: ___________________________________

Authorized representative: __________________________________________________

(The text of Annex 2 in the edition of Resolution No. 550 of the Cabinet of Ministers of the Republic of Uzbekistan dated September 7, 2024 — , 17.09.2024 y., 09/24/550/0724-no)

See previous edition.

ANNEX 3
To the Regulations on the Procedure for Allocating Funds to Compensate for Charter Flight Organization Costs to Samarkand, Bukhara, and Urgench International Airports from Foreign Countries (The designation of Annex 3 in the edition of Resolution No. 550 of the Cabinet of Ministers of the Republic of Uzbekistan dated September 7, 2024 — , 17.09.2024 y., 09/24/550/0724-no)

Information Sheet

License number of the tourism operator / carrier

Name of the tourism operator / carrier

Trade name of the license holder

Address of the tourism operator / carrier

City and mobile phone numbers

Email address

Enterprise TIN

Bank/branch/bank account number (in sum)

Full Name, position of the authorized representative

The information required above must be filled out in full.

HEAD

Full Name

SIGNATURE

Resolution No. 433 of the Cabinet of Ministers dated July 10, 2020
ANNEX 7

Regulations on the Procedure for Selecting Tourism Sector Entities to Participate in International Tourism Fairs and Exhibitions with New Types of Services and Products

Chapter 1. General Provisions

This Regulation establishes the procedure for conducting a selection by the State Committee for the Development of Tourism of the Republic of Uzbekistan (hereinafter referred to as the Committee) to use funds from the Extra-budgetary Tourism Support Fund under the Committee of the Republic of Uzbekistan for Tourism for participation in international tourism fairs and exhibitions with new types of services and products.
The following terms are used in this Regulation:

Center
— the state unitary enterprise "National PR Center" under the Committee;

entities of the tourism sector
— legal and physical persons engaged in entrepreneurial activities in providing a package of tourist services or part thereof, performing additional tourist services (works), and selling goods to tourists and excursionists.

Entities of the tourism sector selected through a selection (hereinafter referred to as the selection) are exempt from covering the costs of renting exhibition spaces, creating and installing structures for exhibits at international tourist exhibitions and fairs (hereinafter referred to as exhibitions and/or fairs).

The selection of entities of the tourism sector to participate in international tourism fairs and exhibitions with new types of services and products is carried out according to the scheme in Annex 1 to this Regulation.

Expenses related to the participation of entities of the tourism sector in the international tourism exhibitions and fairs specified in Annex 2 to this Regulation are financed from the funds of the Extra-budgetary Tourism Support Fund under the Committee in the amount of expenses specified in paragraph 3 of this Regulation.

Chapter 2. Procedure and Conditions for Participation in the Selection

An entity of the tourism sector wishing to participate in international tourism fairs and/or exhibitions with new types of services and products submits an application (hereinafter referred to as the application) in the form prescribed by Annex 3 to this Regulation to the Center personally, via postal communication, or electronically 90 calendar days before the event.
The following must be attached to the application:

a) a copy of the certificate of state registration as a business entity;

b) copies of licenses for carrying out tourist activities;

c) copies of certificates for tourist services obtained in the manner established by legislation;

d) information and documents confirming the presence of the information specified in Annex 4 to this Regulation.

The requirements and conditions for participation in the selection include:

a) carrying out entrepreneurial activity in the direction of "inbound tourism" in accordance with the legislation of the Republic of Uzbekistan; See previous edition.

b) not being in the process of reorganization, liquidation, or insolvency; (Sub-paragraph "b" of paragraph 7 in the edition of Resolution No. 304 of the Cabinet of Ministers of the Republic of Uzbekistan dated July 21, 2023 — , 22.07.2023 y., 09/23/304/0510-no)

c) being residents of the Republic of Uzbekistan;

d) having no debt to the Committee for participation in exhibitions previously conducted by the Committee.

The Center registers applications submitted by entities in an electronic journal as they are received, using the Center's information resources.
The Center reviews applications submitted by entities of the tourism sector within 5 working days from the date of receipt and decides on participation or rejection from participation in the selection.
The following are grounds for rejecting an application:

a) failure to submit the documents specified in paragraph 5 of this Regulation (submission in an incomplete volume);

b) the presence of unreliable information in the submitted applications and documents;

c) violation of the deadlines for submitting applications and documents by the entity;

d) failure to comply with the requirements specified in paragraph 6 of this Regulation.

The Center sends the adopted decision to the entity of the tourism sector within two working days after adopting the decision.

Chapter 3. Procedure for Selecting Entities of the Tourism Sector

The selection of entities of the tourism sector participating in exhibitions and/or fairs is carried out by a special commission (hereinafter referred to as the Commission) approved by the order of the Chairman of the Committee.

The Commission includes the heads (specialists) of the Committee, the Center, and the Association of Private Tourism Organizations of Uzbekistan.

By decision of the Committee, a должностное лицо (official) from the Committee's management may be appointed as the Chairman of the Commission.

The Center is the working body of the Commission.

The selection of entities of the tourism sector participating in exhibitions and/or fairs is carried out according to the scoring system presented in Annex 2 to this Regulation.

The selection of entities of the tourism sector for participation in exhibitions and/or fairs is carried out according to the following categories:

Category I
— tour operators and travel agencies with work experience:

a) up to 3 years;

b) from 3 years (+ 1 day) to 10 years;

c) more than 10 years.

Category II
— accommodation facilities;

Category III
— organizations providing transport services.

If entities of the tourism sector of Categories II and III are not available, entities of Category I are selected in their place.

The number of places allocated for participation in exhibitions and/or fairs is divided among the following categories:

for tour operators and travel agencies — 60 percent;

for accommodation facilities — 20 percent;

for organizations providing transport services — 20 percent.

The selection of the best entity of the tourism sector for participation in exhibitions and/or fairs is carried out by accumulating the highest score awarded to it.

If accommodation facilities and organizations providing transport services do not express interest in participating in exhibitions and/or fairs, the places allocated for them are distributed among tour operators and travel agencies.

In the event of equal opportunities for entities of the tourism sector to participate in exhibitions and/or fairs, priority is given to the entity based on the decision of the Chairman of the Commission.
The Center notifies the tourism sector entity of the results of the selection for participation in the events provided for in this Regulation, including the inspection of the tourism sector entity, within 20 calendar days from the date of registration of the application.
The Center publishes information on tourism sector entities that have passed the selection for participation in the events provided for in this Regulation on the uzbekistan.travel website and the official website of the Committee on the Internet, as well as on the Center's information resources, within three working days from the date of completion of the selection. The Center also notifies tourism sector entities that did not pass the selection of the reasons for the adopted decision.

Chapter 4. Procedure for the Commission's Work

The Commission's activities are carried out through discussion and adoption of decisions based on accountability, openness, and collegiality.
The Commission complies with legislation and this Regulation in its activities.
Replacement of a Commission member is permitted only by decision of the Chairman of the Committee.
The Commission has the legal right to perform its functions if at least two-thirds of the Commission members participate in its meeting (quorum).

Commission members must be notified in a timely manner about the place, date, and time of the Commission meeting. Decisions may be adopted by Commission members through remote voting or by survey.

The following are considered the main functions of the Commission:

a) review, evaluation, and comparison of applications (information, documents) of tourism sector entities;

b) adoption of decisions on granting permission to participate in the selection or rejecting applications that do not meet the established requirements;

c) completion of minutes based on the results of the meeting.

Commission members have the following rights:

a) familiarization with all submitted documents and selection materials;

b) speaking at the Commission meeting and checking the accuracy of the minutes.

Commission members are required to:

a) comply with the requirements of legislation and this Regulation;

b) personally participate in Commission meetings;

c) ensure the confidentiality of information contained in the applications of tourism sector entities and other documents.

The Chairman of the Commission leads the Commission. The Chairman of the Commission is responsible for the organization of the Commission's work. In the absence of the Chairman of the Commission, his duties are performed by the Deputy Chairman of the Commission.

At the Commission meeting, the Chairman performs the following:

a) exercises general management of the Commission's work;

b) approves the time of holding the Commission meeting;

c) declares the legal validity of the Commission meeting or issues a decision to postpone it due to the lack of the required number of Commission members;

d) opens and conducts the Commission meeting, announces breaks;

e) announces the agenda;

f) establishes the procedure for considering issues under discussion;

g) grants the floor to speakers;

h) puts forward the proposals of Commission members and draft decisions under adoption for voting, summarizes the voting, and announces the adopted decisions;

i) if necessary, raises the issue of involving an expert for discussion by the Commission;

j) signs the minutes drawn up during the meetings;

k) performs other activities in accordance with legislation and this Regulation.

The Commission adopts decisions based on the information submitted in the applications of tourism sector entities, as well as taking into account the received information and, if experts are involved, their opinion.
The decision of the Commission is adopted by a simple majority vote of the Commission members participating in the meeting, provided that a quorum is present.
In case of a tie in votes, the Chairman of the Commission has the casting vote. The decision of the Commission is formalized by a minute, which is signed by all Commission members participating in the meeting.

Chapter 5. Conclusion of a Contract Based on the Results of the Selection

The Commission adopts a decision to grant permission to a tourism sector entity to participate in an international event based on the results of the selection.
Based on the decision of the Commission, the Center concludes a contract with the selected tourism sector entity for participation in the relevant international tourism exhibition and/or fair on the basis of the funds of the Out-of-Budget Tourism Support Fund under the Committee, under the conditions specified in its application and the decision of the Commission.
If a tourism sector entity refuses to conclude a contract in accordance with the conditions of its application and the decision of the Commission, the results of the selection for it are canceled.
In accordance with the condition provided for in the contract for participation in the exhibition and/or fair, if the entity unjustifiably refuses or withdraws from participation in the event, the tourism sector entity reimburses the Center for the expenses incurred for its participation in the event from the funds of the Out-of-Budget Tourism Support Fund under the Committee.
Decisions adopted by the Commission within its competence are mandatory for all participants of the selection.

Chapter 6. Final Provisions

See previous edition.

Persons guilty of violating the requirements of this Regulation are liable in accordance with legislative acts.
(Paragraph 32 in the edition of Resolution No. 153 of the Cabinet of Ministers of the Republic of Uzbekistan dated April 4, 2022 — , 05.04.2022, No. 09/22/153/0266)

Regulations on the Procedure for Selecting Tourism Sector Entities for Participation in International Tourism Fairs and Exhibitions with New Types of Services and Products

APPENDIX 1

Procedure for Selecting Tourism Sector Entities for Participation in International Tourism Fairs and Exhibitions with New Types of Services and Products

SCHEME

Subjects	Measures	Deadlines
:---	:---	:---	\
Tourism sector entity	Submits an application to the Center in the form specified in Appendix 1 to this Regulation, either in person, via postal communication, or in electronic form, for participation in exhibitions and/or fairs with new types of services and products.	90 calendar days before the specified event
Center	Reviews the application and adopts a decision on participation in the selection or refusal to participate in the selection.	Within 5 working days
Center	Sends the adopted decision.	Within 2 working days
Center	Notifies the tourism sector entity of the results of the selection for participation in the events provided for in this Regulation, including the inspection of the tourism sector entity.	Within 20 calendar days
Center	Publishes information on tourism sector entities that have passed the selection for participation in events on the uzbekistan.travel website and the official website of the Committee on the Internet, as well as on the Center's information resources. Also notifies tourism sector entities that did not pass the selection of the reasons for the adopted decision.	Within 3 working days

Regulations on the Procedure for Selecting Tourism Sector Entities for Participation in International Tourism Fairs and Exhibitions with New Types of Services and Products

APPENDIX 2

List of International Tourism Fairs and Exhibitions Financed from the Funds of the Out-of-Budget Tourism Support Fund under the State Committee for Tourism Development of the Republic of Uzbekistan

No.	Name of International Tourism Exhibition (Fair)	Country, City of Holding	Date of Holding
1.	FITUR	Madrid, Spain	January
2.	New York Times Travel Show	New York, USA	January
3.	EMITT	Istanbul, Turkey	January-February
4.	OTM	Mumbai, India	February
5.	IMTM	Tel Aviv, Israel	February
6.	ITB Berlin	Berlin, Germany	March
7.	MITT	Moscow, Russian Federation	March
8.	AITF	Baku, Azerbaijan	April
9.	KITF	Almaty, Kazakhstan	April
10.	ATM	Dubai, UAE	April
11.	SITIF	Seoul, Republic of Korea	June
12.	HalalTravelExpo&Forum	Jakarta, Indonesia	June
13.	MATTA	Kuala Lumpur, Malaysia	September
14.	TopResa	Paris, France	October
15.	TTG Rimini	Rimini, Italy	October
16.	TourismExpoJapan	Japan	October
17.	ITB Asia	Singapore	October
18.	WTM	London, United Kingdom	November
19.	CITM	Kunming, PRC	November

Note: In accordance with the decision of the State Committee for Tourism Development of the Republic of Uzbekistan, other international events in the tourism sector may be included in this List.

Regulations on the Procedure for Selecting Tourism Sector Entities for Participation in International Tourism Fairs and Exhibitions with New Types of Services and Products

APPENDIX 3

Regulations on the Procedure for Selecting Tourism Sector Entities for Participation in International Tourism Fairs and Exhibitions with New Types of Services and Products

APPENDIX 4

Established Points for Evaluation Criteria in the Selection of Tourism Sector Entities for Participation in International Tourism Exhibitions and Fairs with New Types of Services and Products

No.	Criteria	Points
I. Implementation of ACT in Company Activities
1.	Availability of an official website (user-friendliness and completeness of information)	0 — 3
2.	Number of languages of the fully functioning website page	1 point for each language (except Russian and Uzbek)
3.	Availability of online booking and sales of tourist services and products on the official website (internet acquiring)	0 — 2
II. Tourist Services and Products
1.	Tour packages by direction:	2 points for each tour package
a) ecotourism;
b) agritourism;
c) extreme tourism;
d) medical tourism;
e) ethnotourism;
f) MICE;
g) others
2.	Use of innovative technologies within the tour package.	Additional 1 point for each tour package
3.	Tour packages for places with the status of "Tourist Neighborhood", "Tourist Village", or "Tourist Settlement".	Additional 1 point for each tour package
III. Staff and Marketing Activities
1.	Number of staff with professional and/or higher education by direction:	2 points for each employee
a) tourism;
b) marketing;
c) guide-translator;
d) hotel business;
e) tour operator and other directions related to tourism.
2.	Number of staff with qualification certificates in "guide", "excursion leader", "tour leader", etc., employed by the company:	2 points for each employee
3.	Presence of the company on international tourism web platforms (Booking, Expedia, Trip.com, TakeTours, etc. international web portals)	1 point for each web portal
4.	Activity on Facebook, Instagram, YouTube, Twitter, WeChat, and other social networks. (Number of subscribers present on social networks)	1 point per 1000 subscribers
5.	Availability of distributed materials with a balanced ratio of images and text (50/50) (brochures and catalogs reflecting the tourism potential of Uzbekistan)	1 point for each distributed material

Only for tour operators and travel agencies;
One tour package is considered in one direction. 30% of individual tours must be in Samarkand, Bukhara, Khiva, and Tashkent, and the remaining 70% in other regions of the Republic;
The work experience of an employee in the company must be at least 6 months at the time of submitting the application for participation in the selection.

Resolution No. 433 of the Cabinet of Ministers of the Republic of Uzbekistan dated July 10, 2020

APPENDIX 8

Regulations on the Procedure for Granting Citizen Assemblies the Status of "Tourism Neighborhood", "Tourism Village", and "Tourism Settlement"

Chapter 1. General Provisions

This Regulation establishes the procedure for granting citizen assemblies the status of "Tourism Neighborhood", "Tourism Village", and "Tourism Settlement".
The following main concepts are used in this Regulation:

applicant — a citizen residing in the relevant territory of a citizen assembly or the head of the citizen assembly who has addressed the competent state authority with an application to grant tourism status to the citizen assembly; See previous edition.

competent state authority — the State Committee for Tourism Development of the Republic of Uzbekistan; (The third subparagraph of paragraph 2 in the edition of Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026, No. 09/26/105/0244) See previous edition.

Center — the state institution "Center for Certification of Tourism Services" under the State Committee for Tourism Development of the Republic of Uzbekistan; (The fourth subparagraph of paragraph 2 in the edition of Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026, No. 09/26/105/0244)

"Tourism Neighborhood", "Tourism Village", and "Tourism Settlement" (hereinafter referred to as tourism neighborhood) — the status granted to the territory of a citizen assembly based on its existing natural, historical, and cultural resources and features, where a set of tourist services (tourist products) has been formed;

tourist product — a set of tourism services, including accommodation, catering, transport, excursion and advisory services, works, and products intended to meet the needs of the tourist during their travel;

tourist — a physical person who travels to or stays temporarily in the country (place) of temporary stay for a period from twenty-four hours to twelve consecutive months, without engaging in activities related to income generation from resources in the country (place) of temporary stay;

excursionist — a physical person who travels for a period not exceeding twenty-four hours without staying overnight in the country (place) of temporary stay.

The main purposes of granting a citizen assembly the status of a tourism neighborhood are as follows:

preservation, promotion, and dissemination of the material and cultural heritage, customs, and way of life preserved since ancient times in the citizen assembly;

wide involvement of foreign and local tourists;

sustainable development of tourism;

creation of favorable conditions for tourists;

popularization of the culture and traditions of the local population;

preservation and improvement of the ecology and natural resources of the tourism neighborhood;

improvement of the socio-economic status of citizens residing in the territory of the citizen assembly;

creation of new jobs in the territory of the citizen assembly;

continuous adjustment of the quality of tourism services to established requirements;

compliance with legal requirements in the provision of tourism services.

Granting citizen assemblies the status of a tourism neighborhood is carried out according to the scheme specified in Appendix 1 to this Regulation.

Chapter 2. Requirements and Conditions for Citizen Assemblies to Obtain the Status of a Tourism Neighborhood

A citizen assembly must meet the following requirements and conditions to obtain the status of a tourism neighborhood:

a) availability of at least 20 family guest houses in the territory of the citizen assembly for receiving foreign and local tourists;

b) provision of at least 5 quality tourist services (other than accommodation and/or catering services) to tourists in the territory of the citizen assembly;

c) organization of branches for selling souvenirs produced locally in the territory of the citizen assembly (at least one sales point);

d) organization of one of the following types of tourism in the territory of the citizen assembly:

ecological (geotourism);

agritourism (rural);

ethnographic;

cultural and historical;

e) availability of tourist exhibition objects in the territory of the citizen assembly;

f) ensuring the safety of tourists (excursionists) in the territory of the citizen assembly;

g) creation of additional entertainment facilities for tourists (rental of horses, camels, bicycles, quad bikes, boats, catamarans, etc.);

h) mandatory compliance with normative legal acts on tourism;

i) availability of necessary infrastructure (roads, transport communication, communication facilities, drinking water, electricity, Internet, heating system in the cold season);

j) availability of information about natural phenomena and dangerous areas that can be observed in the territory;

k) availability of the opportunity to provide tourism services throughout the year;

l) availability of necessary indicators in Uzbek, Russian, and English languages;

m) availability of the opportunity to provide first aid;

n) availability of a map of the location of tourist objects in printed form;

o) availability of the opportunity for tourists to book places in family guest houses and order tourist services provided in the territory of the citizen assembly before visiting;

p) availability of information materials (leaflets, booklets, brochures, maps, etc.) about the citizen assembly in a convenient location for everyone.

Chapter 3. Documents Required for a Citizen Assembly to Obtain the Status of a Tourism Neighborhood

To obtain the status of a tourism neighborhood, the applicant submits an application to the Center in the form specified in Appendix 2 to this Regulation, either by mail or in electronic form.
The application must include the following information certified by the signature or electronic signature of the applicant:

information about the applicant (Full Name, contact details);

name of the citizen assembly;

information about the tourist services provided in the territory of the citizen assembly in accordance with paragraph 5 of this Regulation.

It is not permitted to require the applicant to submit documents and information not provided for in paragraph 7 of this Regulation.
No fee is collected from the applicant for the consideration of the application.

Chapter 4. Consideration of Applications for Granting Citizen Assemblies the Status of a Tourism Neighborhood and Adoption of Decisions

The Center reviews the submitted documents for completeness within five working days and sends them to the competent state authority.

See previous edition.

The competent state authority forms a special commission consisting of heads and employees of the State Committee for Tourism Development of the Republic of Uzbekistan and non-governmental non-profit organizations in the tourism sector to consider the application.
(The first subparagraph of paragraph 11 in the edition of Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026, No. 09/26/105/0244)

The Center is considered the working body of the special commission.

The special commission, from the date of receipt of the application:

within three working days, approves the list of authorized representatives to study the compliance of the citizen assembly with the requirements and conditions of this Regulation. In this case, the Special Commission notifies the applicant of the date and time of the study;

within seven working days, ensures the timely arrival of authorized representatives to the territory of the citizen assembly and conducts the study. Authorized representatives study the conditions created for receiving tourists and compliance with the requirements of this Regulation in the territory of the citizen assembly within a period not exceeding two working days;

within fifteen working days, prepares a conclusion on whether the citizen assemblies meet the requirements and conditions of this Regulation and submits it to the Special Commission for consideration.

The Special Commission reviews the conclusion of the authorized representatives and adopts a decision on granting or refusing the status of a tourism neighborhood to the citizen assembly. The decision of the Special Commission is sent to the applicant and the competent state authority within two working days from the date of adoption.
The competent state authority issues a certificate granting the status of a tourism neighborhood to the citizen assembly in accordance with Appendix 3 to this Regulation, based on the decision of the Special Commission, within three working days.
If the Special Commission adopts a decision to refuse the status of a tourism neighborhood, it develops recommendations for eliminating deficiencies and sends them to the applicant within three working days.
After the deficiencies that served as the basis for refusal are eliminated, the consideration of the repeated application is carried out by the Special Commission within a period not less than five working days from the date of receipt of the application, along with materials confirming the elimination of the identified deficiencies.

In the re-examination of materials, refusal is not permitted on new grounds not previously indicated in the notice of refusal.

After granting the status of a tourism neighborhood to a citizen assembly, the competent state authority submits the relevant information to the Cabinet of Ministers for inclusion in the "Ozod Qishloq" (Free Village) and "Ozod Mahalla" (Free Neighborhood) state programs on a priority basis.

Chapter 5. Rights of the Citizen Assembly. Duties of the Competent State Authority on Improving the Activities of the Tourism Neighborhood

Citizen assemblies that have obtained the status of a tourism neighborhood are included in the "Ozod Qishloq" (Free Village) and "Ozod Mahalla" (Free Neighborhood) state programs on a priority basis.

Residents and staff providing free services to tourists are trained in modern methods of serving tourists.

The territory of the citizen assembly is promoted free of charge in mass media and social networks.

Materials about the beautiful objects of the citizen assembly (booklets, brochures, flyers, etc.) are published free of charge and exhibited at foreign and local tourism exhibitions.

Citizen assemblies that have obtained the status of a tourism neighborhood are included in the tourist directions of the region on a priority basis.
See previous edition.

The financing of training the population of the citizen assembly that has obtained the status of a tourism neighborhood, promoting this territory in national and foreign mass media, as well as advertising materials about the beautiful objects of the "Tourism Citizen Assembly" at foreign and local tourism exhibitions is carried out from the out-of-budget funds of the Tourism Support Fund under the State Committee for Tourism Development of the Republic of Uzbekistan, donations of international financial institutions and organizations, funds of legal and physical persons, as well as other sources not prohibited by law. (The sixth subparagraph of paragraph 18 in the edition of Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 — , 17.03.2026, No. 09/26/105/0244)

The competent state authority coordinates the activities of citizen assemblies that have obtained the status of a tourism neighborhood.
The competent state authority:
See previous edition.

conducts constant monitoring of compliance with legislative acts in the tourism sector; (The second subparagraph of paragraph 20 in the edition of Resolution No. 153 of the Cabinet of Ministers of the Republic of Uzbekistan dated April 4, 2022 — , 05.04.2022, No. 09/22/153/0266)

develops proposals together with local state authorities and non-governmental non-profit organizations to improve the tourism sector, as well as together with citizen assemblies to improve the provision of tourist services and develop infrastructure in the territory of the tourism neighborhood;

organizes the best "Tourism Citizen Assembly of the Year" competition;

maintains a register of tourism neighborhoods;

develops a strategy for the development of tourism neighborhoods;

assists participants in tourism neighborhoods in obtaining state and other assistance.
See previous edition.

Other duties related to the improvement of the activities of the tourism neighborhood may be assigned to the competent state authority in accordance with legislative acts.
(The eighth subparagraph of paragraph 20 in the edition of Resolution No. 153 of the Cabinet of Ministers of the Republic of Uzbekistan dated April 4, 2022 — , 05.04.2022, No. 09/22/153/0266)

Chapter 6. Final Provisions

Control over the activities of the tourism neighborhood is carried out in the manner established by law.
See previous edition.
Persons guilty of violating the requirements of this Regulation are liable in accordance with legislative acts.
(Paragraph 22 in the edition of Resolution No. 153 of the Cabinet of Ministers of the Republic of Uzbekistan dated April 4, 2022 — , 05.04.2022, No. 09/22/153/0266)

Regulations on the Procedure for Granting Citizen Assemblies the Status of "Tourism Neighborhood", "Tourism Village", and "Tourism Settlement"

APPENDIX 1

Procedure for Granting Tourism Status to Citizen Assemblies

SCHEME

Subjects	Measures	Deadlines
Applicant

In the form specified in Annex 1 to this Regulation, an application is submitted by mail or electronically.

At the request of the Applicant,

The Center

The Center reviews the submitted documents for completeness and forwards them to the authorized state body.

Within 5 working days

Special
Commission

approves the list of authorized representatives visiting the citizens' assembly to study their compliance with the requirements and conditions of this Regulation.

ensures the timely access of authorized representatives to the territory of the citizens' assembly.

makes a decision on whether the authorized representatives meet the requirements and conditions of this Regulation.

Within 3 working days

Within 7 working days

Within 15 working days

Special
Commission

makes a decision on granting or refusing to grant the status of a tourism community to the Citizens' Assembly and sends it to the applicant.

Within 3 working days

Authorized State Body

Based on the decision of the Special Commission, issues a certificate on granting the status of a tourism neighborhood to the Citizens' Assembly in accordance with Annex 3 of this Regulation.

Within 3 working days

Special
Commission

If a decision is made to refuse to grant the status of a tourism neighborhood, it attaches recommendations for eliminating deficiencies to the notice of refusal and sends it to the applicant.

Within 3 working days

Applicant

After eliminating the deficiencies that were the basis for refusal, submits a repeated application.

At the request of the Applicant

Special
Commission

Reviews the repeated application along with materials confirming the elimination of identified deficiencies.

Within 5 working days

Regulation on the Procedure for Granting the Status of "Tourism Neighborhood", "Tourism Village", and "Tourism Settlement" to Citizens' Assemblies

ANNEX 2

APPLICATION

for obtaining the status of a Tourism Citizens' Assembly

Location

(latitude and longitude according to the map)

Area (hectares)

Population

Name of the Citizens' Assembly;

Purposes of creating the tourism area

Improving the education level and living conditions of the population;

Creating new jobs;

Developing infrastructure;

Increasing population income;

Diversifying and developing tourism infrastructure;

Promoting the area.

Number of guest houses created

Compliance of guest houses with the requirements specified in the Cabinet of Ministers Resolution No. 631 dated 07.08.2018

Complies/ Does not comply

List of tourism services offered in the territory of the Citizens' Assembly within the proposed boundaries

Guides, horse rental, folklore, crafts, fishing, house museum, master classes, etc.

Names of attractions located in the area

10.

Prospective plan for the development and formation of the territory of the Citizens' Assembly

Creation of additional guest houses;

Creation of additional tourism services;

Training of service staff;

Inclusion of the area in other tourism directions;

Regulation of the area.

Regulation on the Procedure for Granting the Status of "Tourism Neighborhood", "Tourism Village", and "Tourism Settlement" to Citizens' Assemblies

ANNEX 3

See previous edition.

(Annex 3 was edited by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 278 dated May 20, 2022 — , 21.05.2022, No. 09/22/278/0439)

See previous edition.

(Annex 9 lost its force based on the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 635 dated November 30, 2023 — , 02.12.2023, No. 09/23/635/0917)

Annex 10 to the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 433 dated July 10, 2020

REGULATION

On the Procedure for Retraining and Advanced Training of Specialists in the Tourism Sector

Chapter 1. General Provisions

This Regulation establishes the procedure for retraining and advanced training of specialists in the tourism sector.
The following main concepts are used in this Regulation:
See previous edition.

educational institution for advanced training and retraining (hereinafter — educational institution) — state and non-state educational institutions carrying out the retraining of specialists in the tourism sector and their advanced training in accordance with the requirements of this Regulation and other legislative acts;

(Paragraph 2, second bullet point was edited by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 153 dated April 4, 2022 — , 05.04.2022, No. 09/22/153/0266)

specialist in the tourism sector — an individual who has a higher or secondary vocational diploma and (or) a diploma confirming completion of retraining and advanced training courses in the prescribed form;

retraining of a specialist in the tourism sector — a form of training that ensures the acquisition of the necessary volume of knowledge, skills, and abilities to carry out additional types of professional activity;

advanced training of a specialist in the tourism sector — a form of training that allows supporting, expanding, deepening, and improving the knowledge, skills, and abilities previously acquired in the tourism sector. See previous edition.

The nomenclature of positions and specialties for which retraining and advanced training of specialists in the tourism sector is carried out is approved by the Committee on Tourism of the Republic of Uzbekistan (hereinafter — the Committee).

(Paragraph 3 was edited by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 105 dated March 16, 2026 — , 17.03.2026, No. 09/26/105/0244)

Individuals who have graduated from educational institutions in other countries are allowed to participate in training in the system of advanced training and retraining after their documents on higher or secondary vocational education have undergone the process of recognition.
Retraining and advanced training of specialists in the tourism sector is carried out in educational institutions of the Republic of Uzbekistan.
The organization of the retraining and advanced training system is carried out in accordance with the scheme in Annex 1 of this Regulation.

Chapter 2. Goals and Objectives of Retraining and Advanced Training in the Tourism Sector

The goal of retraining and advanced training is to acquire and constantly update the professional knowledge, skills, and abilities necessary to ensure high-level professional activity, and to assist in the systematic development of professional skills based on occupational standards and educational programs.
The objectives of retraining and advanced training include:

increasing the professional readiness of specialists to the level necessary for the effective performance of functional duties and powers, and introducing mechanisms for continuous updating of their knowledge, skills, and abilities;

optimizing the structure of the retraining and advanced training system based on the real needs of the national economy, the tourism sector, regions, and the republic as a whole;

implementing direct and indirect forms of retraining and advanced training and monitoring their results;

ensuring the retraining and advanced training system with educational, methodological, informational, and material-technical resources and improving it, taking into account the current directions of tourism market development;

expanding international cooperation in the field of retraining and advanced training;

ensuring the integration of retraining and advanced training processes with science and production, and the further development and modernization of the retraining and advanced training system.

Chapter 3. Structure and Management of the Retraining and Advanced Training System in the Tourism Sector
See previous edition.

The structure of the system for retraining and advanced training of specialists in the tourism sector includes the Committee, the Scientific Research Institute for Studying Problems of Preservation of Cultural Heritage Objects and Developing Tourism (hereinafter — the Institute), state and non-state educational institutions, and customers.

(Paragraph 9 was edited by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 105 dated March 16, 2026 — , 17.03.2026, No. 09/26/105/0244)

See previous edition.

The Committee:

(Paragraph 10, first bullet point was edited by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 105 dated March 16, 2026 — , 17.03.2026, No. 09/26/105/0244)

exercises general supervision in the field of retraining and advanced training of specialists in the tourism sector;

determines the mechanisms of the educational process and methods of improvement in the field of retraining and advanced training of specialists in the tourism sector;

approves relevant regulatory acts in the field of retraining and advanced training of specialists in the tourism sector;

ensures the consistency of occupational standards in the tourism sector with the directions of retraining and advanced training courses and the Classifier of directions and specialties.

The Institute is considered the institution that develops a unified regulatory base and coordinates the educational process for retraining and advanced training of specialists in the tourism sector.
The main tasks of the Institute in the system of retraining and advanced training of specialists in the tourism sector include:

organizing retraining and advanced training of tourism sector employees, involving national and foreign specialists and teachers;

developing the scientific and methodological foundations of the educational process for retraining and advanced training;

studying and implementing advanced international practice in the field of retraining and advanced training;

introducing interactive methods of practical training aimed at the professional development of the teaching staff and mentors of educational institutions, utilizing the production base of organizations;

developing and analyzing educational programs, educational-methodological documents, and literature in the tourism sector in accordance with occupational and educational standards;

providing educational institutions with educational-methodological documents and literature on the advanced training and retraining of specialists in the tourism sector, and organizing the development and publication of distributed materials;

methodological support and coordination of the activities of educational institutions on issues of advanced training and retraining;

ensuring mutual electronic communication between participants in the tourism sector and institutions of retraining and advanced training by forming and registering information resources of a unified electronic system for monitoring the professional activity of specialists in the tourism sector and the educational process of retraining and advanced training;

maintaining a unified registry of listeners of retraining and advanced training courses.

In order to organize an effective process of retraining and advanced training of specialists in the tourism sector, educational institutions:

ensure the necessary quality of retraining and advanced training in relevant directions;

create the necessary educational, methodological, and material-technical base for conducting high-quality organizational and skill exercises within the framework of courses;

ensure the wide involvement of highly qualified pedagogical staff and leading practical specialists in the tourism sector, as well as foreign specialists and educational-methodological staff, for conducting classes in retraining and advanced training courses;

ensure the connection of science with practice, and implement a mechanism for timely introduction of the results of scientific research in the tourism sector into the educational process of the retraining and advanced training system;

organize practical training, open lectures, and practical exercises for students in retraining and advanced training courses, and their subsequent discussion and critical analysis;

participate in developing recommendations for organizing scientific research and improving the process of retraining and advanced training of specialists in the tourism sector;

issue state-form documents on retraining and advanced training to graduates in teaching;

obligatorily submit information about listeners who have completed retraining and advanced training courses to the Institute for inclusion in the Unified Registry of Listeners of Retraining and Advanced Training Courses.

Customers of training for specialists in the tourism sector in the system of advanced training and retraining are ministries and departments, as well as legal and physical persons.
Customers:

independently determine their needs for retraining and advanced training based on an annual analysis of the quantity and quality composition of specialists, their established professional readiness and qualification level, work experience, and the work and personal qualities of individual employees;

ensure the timely arrival of their specialists in relevant courses within the established deadlines based on the approved schedule of retraining and advanced training courses;

organize the dissemination of advanced experience, new knowledge, and skills of specialists who have successfully completed courses, and take measures to promote their positive experience;

carry out internal monitoring of retraining and advanced training courses, develop and implement mechanisms for material incentives for specialists with high indicators, and also take them into account as the main criterion in the process of holding competitions to fill vacant positions.

Chapter 4. Procedure for Organizing and Conducting Retraining and Advanced Training of Specialists in the Tourism Sector

Specialists who have graduated from higher or secondary and secondary vocational educational institutions in non-sectoral directions and are working in tourism sector enterprises are recommended to undergo retraining to align their main professional knowledge with preparation requirements and to ensure they acquire the necessary and sufficient knowledge and skills to carry out professional activity at the level established by the occupational standard and qualification requirements.
Specialists in the tourism sector must undergo advanced training in relevant directions on a regular basis, once every three years, depending on the requirements of their activity.
Retraining and advanced training of specialists in the tourism sector is carried out on a paid basis.

The cost of training is determined on the basis of a contract between the educational institution and the customer, depending on the duration of the educational program for retraining and advanced training of personnel in the tourism sector.

The organization of the educational process for retraining and advanced training is regulated by approved occupational standards and qualification requirements, educational programs for relevant directions, and the schedule of classes.
The following main types of educational classes are used in the educational process for retraining and advanced training: lecture, interactive seminars, practical exercises, mobile exercises, experience exchange, independent study (education), vocational practice, project defense, and examination.

If there is a relevant informational-methodological and organizational-technical base, the educational process of retraining and advanced training may be organized using distance learning methods.

Distance education is organized in online formats.

The duration of all types of classroom classes is 80 minutes, and the break between educational classes is at least 10 minutes.
The educational process of retraining and advanced training is usually organized in academic groups based on the filling of groups according to annual orders received from customers.

Within the framework of organizing the educational process for directions with a small number of listeners, for the formation of groups in accordance with the established norm for specific directions of training — the number of listeners in one group may be established at a quantity of not less than 5 people.

Retraining and advanced training of specialists in the tourism sector in educational institutions is carried out through the following forms of training:

without release from main employment;

partial release from main employment (mixed method);

without release from main employment using distance learning.

Retraining and advanced training without release from main employment and partial release from main employment (mixed method) is conducted in educational institutions.
Retraining includes professional retraining programs with a volume of at least 576 academic hours to acquire knowledge, skills, and abilities necessary for carrying out additional types of professional activity.

Advanced training includes the following types of training:

short-term thematic training (18 — 72 academic hours) on specific subjects related to the specific powers of specialists in the tourism sector;

long-term training (72 — 144 academic hours) on deeply studying urgent problems of the tourism sector and the development of the tourism market, related to the direction of professional activity;

thematic and problem seminars on management, political, socio-economic, cultural-educational, scientific-technical, and other issues arising during the implementation of professional activity.

The mastery of retraining and advanced training programs is confirmed by final certification conducted by educational institutions, and based on its results, a state-form document — a diploma on retraining — is issued in accordance with Annex 2 of this Regulation.

Based on the results of advanced training courses, a certificate of advanced training is issued in accordance with Annex 3 of this Regulation.

Listeners who have not completed or failed certification for the selected program for retraining and advanced training are issued an academic reference by educational institutions reflecting the actual volume and content of the mastered educational program.

Listeners mastering educational programs for retraining and advanced training independently or through distance learning technologies are allowed to take final certification. Final certification for relevant directions is conducted at the certification commissions of educational institutions.
Listeners of retraining and advanced training courses who are expelled from the ranks of listeners for missing classes without valid reasons must retake the course on a paid basis, as well as take certification in the relevant direction (specialty) in the next courses of retraining and advanced training.
Listeners who receive unsatisfactory grades according to certification results are given the opportunity to retake the exam in the next retraining and advanced training course. The opportunity to retake the exam is provided only once.

Chapter 5. Control over the Quality of Retraining and Advanced Training of Specialists in the Tourism Sector and Evaluation of the Activities of Educational Institutions

Control over the quality of retraining and advanced training of specialists in the tourism sector and evaluation includes:

a) internal control:

evaluation of basic knowledge;

ongoing control of the level of mastery of new knowledge, skills, and abilities;

final control, including certification by specialty after the end of training;

b) external control carried out by the State Inspection for Quality Control of Education under the Cabinet of Ministers of the Republic of Uzbekistan.
See previous edition.

Criteria for evaluating acquired knowledge and skills, the procedure for conducting final certification, and mechanisms for evaluating the quality of the educational process in the retraining and advanced training system are established by the Committee.

(Paragraph 31 was edited by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 105 dated March 16, 2026 — , 17.03.2026, No. 09/26/105/0244) See previous edition.

The procedure for evaluating the activities of educational institutions for retraining and advanced training is regulated by legislative acts.

(Paragraph 32 was edited by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 153 dated April 4, 2022 — , 05.04.2022, No. 09/22/153/0266)

Chapter 6. Requirements for Educational Institutions

Educational institutions, depending on the form of ownership, must have:

a) a license for non-state educational activity issued in the manner established by the State Inspection for Quality Control of Education under the Cabinet of Ministers of the Republic of Uzbekistan;

b) state accreditation of non-state educational institutions in the manner established by the State Inspection for Quality Control of Education under the Cabinet of Ministers of the Republic of Uzbekistan;

See: Annex 2 to the Single Regulation on the Procedure for Licensing Certain Types of Activities through a Special Electronic System, approved by the Resolution of the Cabinet of Ministers No. 80 dated February 21, 2022.

An educational institution carrying out activities for retraining and advanced training of specialists in the tourism sector must keep the following documents for at least three years:

a) exam ticket questionnaires agreed with the Institute and approved by the educational institution;

b) exam commission records reflecting grades, ticket numbers, names and surnames of exam commission members, and their signatures;

c) attendance journal of listeners in the educational process indicating the date of classes, topic of classes, number of academic hours, surname and signature of teachers;

d) registration journal for accounting for the issuance of documents on retraining and advanced training, indicating the document number, date of issue, training period, name of the educational course, surname and full name of listeners, passport data.

Chapter 7. Requirements for Educational Programs for Retraining and Advanced Training of Specialists in the Tourism Sector

Retraining and advanced training in the tourism sector is carried out based on educational-thematic plans and educational programs.

Educational programs are developed by educational institutions in agreement with the Institute.

Educational programs are updated as necessary, but at least once every three years.

Educational programs are formed taking into account the actual needs of listeners and their preparation level. Educational programs may be developed separately for different fields of activity, taking into account the production nature.

Educational programs are divided into separate educational modules, divided into main and additional educational modules.

The main requirements for the content of educational programs are based on the principle of strict compliance with occupational standards and the qualification description of the specialist, taking into account the acquisition of necessary and sufficient knowledge and skills by specialty.

The educational program must be created in accordance with advances in science, technology, technology, and the development of the tourism market, and must meet requirements for continuity, consistency, and sequence in the system of tourism education.

The educational program must provide opportunities for learners to independently search for and master knowledge.
The following are taken into account in control measures for educational programs for retraining and advanced training in the tourism sector:

testing of listeners;

preparation and defense of a vocational project (presentation) with a volume of at least 15 slides;

demonstration exam.

Chapter 8. Final Provisions
See previous edition.

Persons guilty of violating the requirements of this Regulation are liable in accordance with legislative acts.

(Paragraph 40 was edited by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 153 dated April 4, 2022 — , 05.04.2022, No. 09/22/153/0266)

Responsibility for timely and quality retraining and advanced training is placed on educational institutions.

Regulation on the Procedure for Retraining and Advanced Training of Specialists in the Tourism Sector

ANNEX 1

SCHEME

for organizing the system of retraining and advanced training of specialists in the tourism sector

Stage

Subjects

Measures

Deadline

1st stage

Ministries and departments, legal and physical persons

Sends employees to undergo retraining and advanced training courses for specialists in the tourism sector.

As needed

2nd stage

Educational institutions

1.
In accordance with the requirements of this Regulation, it organizes the retraining and advanced training of specialists.

2.
Provides specialists in the tourism sector (in case of successful passing of exams) with a diploma on retraining or a certificate of advanced training in the established sample.

In accordance with the deadlines set in this Regulation

3rd stage

Specialists who have received a diploma on retraining or a certificate of advanced training

Will have the right to work in positions where a certificate of advanced training or a diploma on retraining for specialists in the tourism sector is mandatory.

According to course results

Regulations on Retraining and Advanced Training of Specialists in the Tourism Sector

ANNEX 2

Regulations on Retraining and Advanced Training of Specialists in the Tourism Sector

ANNEX 3

Resolution of the Cabinet of Ministers of 10 July 2020 No. 433

ANNEX 11

On Granting Grants, Compensation and Financial Assistance to Business Entities and Institutional Support for Non-Profit Organizations that are Partners of the State Committee for Tourism Development of the Republic of Uzbekistan

REGULATIONS

Chapter 1. General Provisions

These Regulations establish the procedure for allocating grants from the funds of the Non-Budgetary Tourism Support Fund under the State Committee for Tourism Development of the Republic of Uzbekistan (hereinafter referred to as the Committee) for filming full-length feature films, short-length feature films, and chronological documentary films about historical and legendary figures of Uzbekistan, reimbursing expenses for organizing "karaoke" halls and tourist entertainment facilities in the regions of the Republic by business entities, as well as institutional support for public organizations whose activities are related to the tourism sector.
The following terms are used in these Regulations:

grant
— monetary funds provided to business entities and public organizations from the funds of the Non-Budgetary Tourism Support Fund under the Committee (hereinafter referred to as the Fund) for filming full-length and short-length feature films and chronological documentary films about historical and legendary figures of Uzbekistan;

distribution agreement
— an agreement concluded between the production company and the distributor, in which the distributor undertakes to purchase goods from the supplier and promote/sell them in a certain area;

institutional support
— monetary funds allocated from the Fund to non-profit organizations (hereinafter referred to as NPOs) whose activities are related to the tourism sector for implementing projects aimed at developing the tourism sector, paying membership fees to international organizations, establishing contacts with foreign partners, covering business trip expenses, renting premises for holding exhibitions, and strengthening the material and technical base;

film project materials
— a collection of materials including a film synopsis, director's script and budget, location of filming objects and information about them, working documents of the film, etc.;

compensation
— monetary funds provided to business entities from the Fund to cover part of the expenses for organizing "karaoke" halls and tourist entertainment facilities in the regions of the Republic (excluding the city of Tashkent);

online cinema
— a site and/or site page with more than 1 million subscribers operating in the legal professional online video market, where the content (user interface, audio tracks and/or subtitles) is conducted in at least two foreign languages;

applicant
— business entities and NPOs whose activities are in the tourism sector that have submitted orders and other documents for receiving grants, allocating compensation, or institutional support. See previous edition.

Business entities and NPOs that have tax and fee debts, are in the process of reorganization or liquidation, are not allowed to participate in the competition for Committee employees.
(Part 3 of Article 3 in the edition of the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan of August 22, 2022 No. 471 — , 22.08.2022, No. 09/22/471/0767)
A special Commission (hereinafter referred to as the Commission), the composition of which is approved by the order of the Chairman of the Committee, is formed to consider applications of applicants, make decisions on the allocation of financial assistance funds for grants, compensation, and institutional support.

Chapter 2. Procedure for Granting Grants to Business Entities

A grant is allocated in the amount of 30 percent of one project, but not more than 3 billion UZS.

The total amount of the grant is approved annually in the income and expense budget of the Fund, agreed upon by the Committee with the Ministry of Finance of the Republic of Uzbekistan, based on the financial capabilities of the Fund.

The applicant applies to the Committee with an application in the form specified in Annex 1 to these Regulations to participate in the competition.

The following are attached to the application:

film project materials;

bank documents confirming the availability of 70 percent of the funds for the film project;

a copy of an international distribution agreement or guarantee letter for promoting the feature film for sale in international film markets and screening at international film festivals, with a duration of at least 70 minutes for full-length feature films;

a copy of an international distribution agreement or guarantee letter for promoting the feature film for screening at international film festivals, with a duration of at least 30 minutes for short-length feature films;

copies of documents confirming the screening of the film on online cinemas with a duration of at least 40 minutes for documentary-chronicle and documentary-feature films.

Projects must be aimed at:

a) promoting interpretations of legends and stories about the history of Uzbekistan and historical figures;

b) promoting the country's film locations in the international media space;

c) demonstrating the tourism potential of Uzbekistan.

A grant is allocated to business entities that applied during the completed quarter, by the end of each quarter, by the 20th day of the month following the end of the quarter.
The Commission considers applications received during the quarter and makes a decision on granting or rejecting the grant based on compliance with the requirements of these Regulations by the 10th day of the month following the end of the quarter, and sends a copy of the decision made to the applicant within one day from the date the decision was made.

The decision on granting a grant specifies the grant amount, the name of the business entity, its location (postal address), the name of the legal entity receiving the grant, the TIN, and the details of the current account in the commercial bank.

If there is a need to conduct additional examination of the submitted documents, the Commission notifies the applicant in writing or electronically and has the right to extend the consideration of the application by an additional ten days.

If the grant is rejected, the decision is sent to the applicant within one working day from the date the decision was made, clearly indicating the reasons for rejecting the grant.

After receiving the decision, the applicant may apply to the Committee in the next quarter, attaching documents confirming the elimination of these shortcomings.

A grant may be rejected on the following grounds:

documents and information specified in Part 6 of these Regulations were not submitted or were not submitted in full;

film projects do not meet the requirements specified in Parts 3 and 7 of these Regulations.

Rejection of grant allocation on other grounds not specified in this part is prohibited.

A re-submitted application for granting a grant by the Commission is considered by the end of the next quarter.

In this case, rejection of grant allocation on new, previously unidentified grounds is not allowed.

The Committee concludes a contract with applicants whose projects are found acceptable.

Chapter 3. Procedure for Reimbursing Expenses for Organizing Tourist Entertainment Facilities in the Regions of the Republic by Business Entities

Monetary funds in the amount of 10 million UZS are provided to business entities in the form of compensation for each project to cover part of the expenses for organizing tourist entertainment facilities in the regions of the Republic (excluding the city of Tashkent).
The following expenses related to the organization and launch of tourist entertainment facilities are covered:

Laser tag, swimming pool, quest animation, roller dromes (specially equipped platforms with various slopes and walls of different heights for roller skaters), velodromes (structures designed for practicing and organizing competitions on bicycles), motocross, karting, sports labyrinth, trampoline center, paintball, observation tower, jumping, flyboarding, skydiving, planetarium, karaoke halls, music halls, dance clubs, and other innovative tourist entertainment centers.

The total volume of compensation funds amounts to up to 1 billion UZS per year and is approved in the income and expense budget of the Fund, agreed upon by the Committee with the Ministry of Finance of the Republic of Uzbekistan.
The applicant applies to the Committee with an application in the form specified in Annex 1 to these Regulations to receive compensation.

The following are attached to the application:

a) a copy of the certificate confirming the state registration of the applicant as a business entity;

b) documents confirming that karaoke halls and tourist entertainment facilities are equipped with professional equipment.

The Commission checks the compliance of applications with the requirements of these Regulations within five working days.
If the compensation is rejected, the decision is sent to the applicant within one working day from the date the decision was made, clearly indicating the reasons for rejecting the compensation.

The applicant eliminates these shortcomings within one month after receiving the decision and may re-apply to the Committee, attaching documents confirming their elimination.

Compensation may be rejected on the following grounds:

documents and information specified in Part 17 of these Regulations were not submitted in full;

the business entity does not meet the requirements specified in Part 3 of these Regulations.

Rejection of compensation on other grounds not specified in this part is prohibited.

A re-submitted application for receiving compensation by the Commission is considered within five working days.

In this case, rejection of compensation on new, previously unidentified grounds is not allowed.

Chapter 4. Institutional Support for the Activities of Public Organizations Related to the Tourism Sector

Gratuitous financial assistance from the Fund for institutional support of NPOs is carried out to cover expenses in the following areas:

a) paying membership fees to international organizations;

b) establishing contacts with foreign partners;

c) covering business trip expenses organized for the purpose of developing the tourism sector;

d) renting premises for holding presentations dedicated to the tourism potential of Uzbekistan;

e) developing the tourism potential of Uzbekistan;

f) promoting the tourism brand in international markets;

g) introducing new tourism products and routes;

h) other expenses aimed at developing the technical and economic justification of projects in the tourism sector.

The total volume of gratuitous financial assistance amounts to up to 10,000 times the base calculation amount per year and is approved in the income and expense budget of the Fund, agreed upon by the Committee with the Ministry of Finance of the Republic of Uzbekistan.
The distribution of financial assistance funds among NPOs is carried out by the Commission.
The NPO applies to the Committee with an order and application in the form specified in Annex 2 to these Regulations.
The Commission accepts NPO applications within 30 days from the date of the official announcement on the official website of the Committee (www.uzbektourism.uz) about the start of accepting applications for institutional support.
The consideration period for applications by the Commission should not exceed one month from the date of completion of accepting applications.
The Commission considers orders and applications within ten working days and makes a decision on allocating or rejecting gratuitous monetary funds based on the following criteria:

a) justification of expenses;

b) development, quality, and level of detail of the calendar plan of work to be carried out for a specific year (hereinafter referred to as the Plan);

c) compliance of the Plan with the priority directions of developing the tourism sector;

d) relevance of measures and realism of the expected result;

e) availability of experience in achieving similar goals.

The Commission makes a decision on allocating or rejecting funds and sends a copy of the decision made to the applicant within one day from the date the decision was made.

If the allocation of gratuitous financial assistance funds is rejected, the decision is sent to the applicant within one working day from the date the decision was made, clearly indicating the reasons for rejection.

The applicant has the right to eliminate the indicated shortcomings and re-submit within a period not exceeding one month after receiving the decision.

Applications submitted without eliminating the indicated shortcomings by the Commission are not reconsidered.
The amount of allocated funds depends on the sum justified by the project, presentations, and other documents specified in the NPO's order.
The allocation of gratuitous financial assistance funds is carried out based on the Commission's decision. The decision is formalized on the basis of a protocol.
The Committee concludes a contract with NPOs on the allocation of gratuitous financial assistance funds for the implementation of planned projects.
As a rule, an NPO may apply once a year.

Chapter 5. Procedure for Using Funds Allocated by Non-Profit Organizations

The following expenses are not allowed to be made from the allocated funds:

a) charity campaigns and this type of charitable donations;

b) purchasing food products and goods for distribution as material assistance;

c) financing political parties;

d) other types of activities and expenses not provided for in the Charter of the NPO.

The NPO has the right to spend the allocated funds on the following expenses:

a) hiring expenses of specialists involved in developing projects in the tourism sector on the basis of civil-law contracts, including wages;

b) payment expenses for services of other organizations, including foreign organizations and institutions in the tourism sector;

c) renting buildings and equipment related to the implementation of relevant projects within the tourism sector;

d) wide promotion of tourism in mass media;

e) improving the material and technical base, purchasing relevant equipment;

f) organizing meetings with tourism sector representatives, business trips, transport expenses;

g) other expenses related to the tourism sector.

Chapter 6. Procedure for Monitoring the Expenditure of Funds

The Committee monitors the targeted expenditure of allocated grant and financial assistance funds.

Recipients of grants and financial assistance are required to submit documents and information necessary for conducting this monitoring in the established form by the end of each quarter at the request of the Committee.

NPOs receiving institutional assistance submit financial and analytical reports to the Committee in the form specified in Annexes 3 and 4 to these Regulations.
Reports must be submitted to the Committee by the 10th day of the month following the end of each quarter. If reports are not submitted within the established deadlines without valid reasons, the Committee unilaterally terminates the contract.
If the submitted reports reveal that funds were used improperly (spent), the Committee initiates liability measures against persons guilty of improper use of funds, as well as takes measures to recover the allocated funds.
The applicant is personally responsible for the compliance of documents submitted for the requested funds and the targeted use of funds.

Chapter 7. Procedure for Forming the Commission

The activities of the Commission are carried out on the basis of consulting discussion and resolution of issues falling within the competence of the Commission, observing the principles of openness, impartial evaluation, uniformity of requirements, and creation of equal competitive conditions.

The composition of the Commission is approved by the order of the Chairman of the Committee. The composition of the Commission may include Committee employees, as well as representatives of financial bodies, research institutions, and sector specialists.

A decision of the Commission is considered valid if two-thirds (2/3) of those appointed to its composition participate. A decision of the Commission is adopted by a simple majority vote. In case of a tie, the vote of the Chairman of the Commission is decisive. Organizational and technical support of the Commission's activities is carried out by the Committee.
To ensure openness and transparency, representatives of the media, business entities in the tourism sector, and state bodies may participate in Commission meetings on the consideration of orders.

Chapter 8. Functions and Duties Falling Within the Competence of the Commission

Organizational work between Commission meetings is carried out by a Commission secretary elected from among the Commission members for the entire period of their work activity.
The Commission secretary:

a) provides applicants and NPOs with necessary information of an organizational nature;

b) accepts applications, projects, and presentation materials and sends them to Commission members;

c) prepares Commission protocols;

d) organizes the presentation of applications by applicants.

The Commission:

a) registers applicants' orders in chronological order as they arrive;

b) holds meetings on the study and analysis of accepted orders. The analysis is conducted to determine:

the appropriateness of financing for each direction specified in the written application of the applicant;

the justification of prices offered by the applicant for purchased material assets, involved works, and services;

c) together with the Financial-Economic Department of the Committee and its structural subdivisions, monitors the expenditure of financial assistance funds;

A decision of the Commission is formalized by a protocol and signed by all members of the Commission.
The Commission analyzes the application of the applicant and other existing materials relevant to the issue being studied regarding the applicant.
For each monetary fund provided, the Commission forms a separate case file.

Chapter 9. Procedure for Allocating Grants, Financial Assistance Funds, and Compensation

Grants, financial assistance funds, and compensation are allocated from the Fund and transferred by the Committee to the accounts of applicants in commercial banks serving them.
The Committee transfers grants, financial assistance funds, and compensation to the accounts of business entities and NPOs in commercial banks serving them within five working days after the decision on their allocation is made by the Committee.

Chapter 10. Final Provisions

The Commission monitors the effectiveness of the measures specified in these Regulations and, if necessary, submits generalized proposals to the Chairman of the Committee on amending or supplementing them.
See previous edition.
Persons guilty of violating the requirements of these Regulations are liable in accordance with legislative acts.
(Part 54 of Article 54 in the edition of the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan of April 4, 2022 No. 153 — , 05.04.2022, No. 09/22/153/0266)

ANNEX 1

To the Regulations on Granting Grants, Compensation and Financial Assistance to Business Entities and Institutional Support for Non-Profit Organizations that are Partners of the State Committee for Tourism Development of the Republic of Uzbekistan

ANNEX 2

ANNEX 3

ANNEX 4

Resolution of the Cabinet of Ministers of 10 July 2020 No. 433

ANNEX 12

Regulations on the Organization and Launch of Tourist Information Centers

REGULATIONS

Chapter 1. General Provisions

These Regulations establish the procedure and conditions for organizing and launching tourist information centers.
The following main terms are used in these Regulations:

applicant
— a хозяйствующий субъект (economic entity) that initiated the organization of a tourist information center and submitted an application to include it in the Registry in the established procedure;

competent organization — the State Unitary Enterprise "Center for Tourist Services" under the State Committee for Tourism Development of the Republic of Uzbekistan;

Unified Registry of Tourist Information Centers (hereinafter referred to as the Registry) — a database of information on tourist information centers maintained by the State Unitary Enterprise "Center for Tourist Services" under the State Committee for Tourism Development of the Republic of Uzbekistan;

owner of a tourist information center
— an economic entity included in the Registry;

tourist information center
— a center carrying out activities to inform physical and legal persons about tourism resources and objects of the tourism industry, as well as to promote tourism products in tourism markets.

A tourist information center:

is organized to support the development of inbound and domestic tourism in the Republic of Uzbekistan, the formation and dissemination of information about its tourism potential;

is organized taking into account the availability and specificity of tourism resources, tourism travel routes, and tourism zones in the administrative-territorial units of the Republic of Uzbekistan.

The following are considered the tasks of a tourist information center:

providing quality information services, identifying the wishes and desires of tourists and excursionists;

promoting the tourism potential of the Republic of Uzbekistan within the country and abroad;

developing proposals for the development of tourism infrastructure;

promoting the national culture, traditions, and achievements of the Republic of Uzbekistan;

providing tourists with primary services and goods for travel.

To fulfill its assigned tasks, the Tourist Information Center performs the following functions:

cooperate with international organizations, state bodies and organizations, subjects and participants of the tourism industry;
provide up-to-date and urgent information necessary for subjects and participants of the tourism industry using modern technologies, including about places of interest in the Republic of Uzbekistan, monuments of art, history and architecture, protected natural areas, tourism objects, proposed excursions, mass cultural events, exhibitions, festivals, transport schedules;
collect and process information about the tourism potential of the Republic of Uzbekistan and its regions;
cooperate with mass media to form and disseminate information about the Republic of Uzbekistan and its tourism potential;
distribute information products for subjects and participants of tourism activities (booklets, maps, advertising brochures, etc.);
carry out advertising and marketing activities to increase the tourist attractiveness of the Republic of Uzbekistan and its regions;
provide information about the tourism potential of the Republic of Uzbekistan and its regions to subjects of tourism activities.

Chapter 2. Establishment of Tourist Information Centers and Maintenance of their Registry
See previous edition.

A Tourist Information Center is established in accordance with legislative acts by the State Committee for Tourism Development of the Republic of Uzbekistan (hereinafter - the Committee), other state authority and management bodies, local executive authority bodies, legal and physical persons in all types of organizational and legal forms, except for production cooperatives and peasant farms. A Tourist Information Center may be established as a structural subdivision of a legal entity, including in the form of a separate organization.
(Para. 6 edited by Resolution No. 153 of the Cabinet of Ministers of the Republic of Uzbekistan dated April 4, 2022 - , 05.04.2022, 09/22/153/0266-no) See previous edition.
The activities of a Tourist Information Center are financed from its own funds, as well as from other sources not prohibited by legislative acts.
(Para. 7 edited by Resolution No. 153 of the Cabinet of Ministers of the Republic of Uzbekistan dated April 4, 2022 - , 05.04.2022, 09/22/153/0266-no)
Inclusion of a Tourist Information Center in the Registry is a mandatory condition for organizing its activities. Inclusion of the Center in the Registry is carried out by issuing the relevant extract from the Registry based on the inspection report.
The Registry is maintained by the authorized body.
Maintenance of the Registry involves:

entering information about the Center into the database according to the list in Appendix 1 of this Regulation, assigning an individual registry number to the Tourist Information Center;
updating the database in online mode on the Internet global information network.

The Registry is maintained in electronic form and must be posted on the official website of the authorized body.
The applicant applies to the authorized body with an application in the form according to Appendix 2 of this Regulation for its inclusion in the Registry.

No fee is charged for consideration of the application.
See previous edition.

The applicant is liable in accordance with legislative acts for submitting unreliable or distorted information.
(Para. 13 edited by Resolution No. 153 of the Cabinet of Ministers of the Republic of Uzbekistan dated April 4, 2022 - , 05.04.2022, 09/22/153/0266-no)
The application submitted by the applicant is submitted to the authorized body directly, through postal communication means, or in electronic form with a notification letter confirming receipt. Documents submitted in electronic form are certified by the applicant's electronic digital signature.
The authorized body considers documents within five working days from the date of their receipt, and also examines their compliance with the requirements provided for in this Regulation and the State Standard of the Republic of Uzbekistan "Tourism information bureaus. Tourism information and reception services. Requirements" (ISO 14785:2014, ITD).
Regarding the results of the examination, the authorized body formalizes a report in the form according to Appendix 3 of this Regulation.
If the Tourist Information Center does not meet the required mandatory conditions, the authorized body sends a written notification to the applicant within two working days from the date the report is formalized, indicating the reasons for refusing to include the Tourist Information Center in the Registry, as well as the deadline for eliminating them and submitting documents for reconsideration (up to three months).
If the shortcomings that were the basis for the refusal to include the Tourist Information Center in the Registry by the applicant are eliminated, the authorized body reconsider the documents within two working days, formalizing an additional report on the results of the consideration.

During reconsideration, it is not allowed for the authorized body to indicate reasons for refusal that were not stated in the prior written notification to the applicant.

If the Tourist Information Center meets the required mandatory conditions, the authorized body includes it in the Registry within one working day, assigning it an individual registry number, and issues an extract from the Registry in the form according to Appendix 4 of this Regulation to the applicant.
If the information entered in the Registry changes, the owner of the Tourist Information Center must notify the authorized body within three working days from the time the change occurred, attaching confirming documents.

The documents provided for in this paragraph are submitted by the owners of the Tourist Information Center to the authorized body directly, through postal communication means, or in electronic form with a notification letter confirming receipt. Documents submitted in electronic form are certified by the applicant's electronic digital signature.

Removal of a Tourist Information Center from the Registry is carried out in the following cases:

if the owner of the Tourist Information Center submits an application for voluntary removal from the Registry;
See previous edition.
if the Tourist Information Center is terminated in the manner established by legislative acts;
(The third bullet point of Para. 21 edited by Resolution No. 153 of the Cabinet of Ministers of the Republic of Uzbekistan dated April 4, 2022 - , 05.04.2022, 09/22/153/0266-no)
if the authorized body finds during inspection and tourist questionnaire surveys that the Tourist Information Center systematically (two or more times) violates the requirements of this Regulation.

After the violations identified during the inspection are eliminated by the owner of the Tourist Information Center, it may submit an application again for inclusion in the Registry. See previous edition.

The applicant and the owner of the Tourist Information Center have the right to complain about the actions (inaction) of the authorized body in the manner established by legislative acts.
(Para. 22 edited by Resolution No. 153 of the Cabinet of Ministers of the Republic of Uzbekistan dated April 4, 2022 - , 05.04.2022, 09/22/153/0266-no)
The authorized body ensures the preservation in electronic form in current state of extracts issued from the Registry and re-issued, as well as information about the Tourist Information Center removed from the Registry, and its publication in online mode on its website.

Chapter 3. Requirements for the Territory, Building and Operating Mode of the Tourist Information Center

The Tourist Information Center is marked with an information sign in the form of the letter "i" in white on a green background, in accordance with the State Standard of the Republic of Uzbekistan "Tourism information bureaus. Tourism information and reception services. Requirements" (ISO 14785:2014, ITD), and is located on the counter and information stand (board) at the place where the Center is located.

On the exterior of the building, there must be a notice containing information about the Uzbekistan Tourism Portal (uzbekistan.travel) and its QR code, the phone number of the Committee's "Call" center, and the relevant territorial internal affairs body's safe tourism division (in available areas).

The building of the Tourist Information Center is equipped with work places allowing interaction with tourists and excursionists, equipped with personal computers (connected to the Internet global information network) and relevant office equipment (printer, scanner, copying device, etc.).
The building of the Tourist Information Center and its adjacent areas are designed in accordance with the requirements of regulatory documents in the field of technical regulation to ensure barrier-free access for persons with disabilities.
See previous edition.
The Tourist Information Center is organized in a place as convenient as possible for tourists (city centers, around monuments, transport stops, border crossing points, as well as highways leading to individual tourism objects).

Tourist Information Centers are placed free of charge at border crossing points of the Republic of Uzbekistan. Access of Tourist Information Center staff to border crossing points is carried out based on a document of a specified sample confirming their activity in this information center and a permit issued by the Border Troops of the State Security Service of the Republic of Uzbekistan.

It is prohibited to place a Tourist Information Center in places where pedestrian movement is restricted.
(Para. 27 edited by Resolution No. 407 of the Cabinet of Ministers of the Republic of Uzbekistan dated July 26, 2022 - , 27.07.2022, 09/22/407/0679-no)

Reception of tourists and excursionists by the Tourist Information Center is carried out every day, regardless of holidays and weekends.

The working schedule of the Tourist Information Center is determined taking into account the tourism season and large-scale events, in agreement with the authorized body.

During periods of increased demand for tourism services, including during large-scale mass sports, health-improvement, cultural and other events, the Tourist Information Center may provide services continuously for twenty-four hours based on the decision of its head. The Center's working schedule must be posted on the entrance part of the building.

The Tourist Information Center must be staffed with at least one full-time employee. The employee's workplace or badge-card must indicate their position, surname, first name, and patronymic.

Chapter 4. Provision of Paid and Free Services

The Tourist Information Center must provide the following information free of charge upon request by tourists and excursionists:

the procedure for stay of foreign citizens and stateless persons in the Republic of Uzbekistan;
information about cultural objects of interest to tourists;
information about cultural, sports, mass and other important events;
tourist routes;
transport traffic, car rental;
general catering, trade and household service branches;
hotels and other accommodation facilities;
medical service branches;
the ecological state and environment of tourism objects;
tour operators, guides, excursion leaders and tour guides;
various emergency situations.

In addition, the Center must have the following free services:

use of intercity telephone by tourists;
registration in the "E-mehmon" system upon request and obligation for foreign citizens and stateless persons traveling independently, staying in tent camps, and living in land transport converted into accommodation facilities;
provision of tourism maps, brochures and other distributed materials on the tourism potential of Uzbekistan and its regions.

The Tourist Information Center is provided free of charge with tourism maps, brochures and other distributed materials by the Committee.

The Tourist Information Center may also provide the following paid services:

booking (air tickets, railway tickets, hotel rooms, public transport, tickets to cultural heritage objects, museums, galleries, etc.);
sale of SIM cards, Internet communication, souvenir products (including folk crafts, art products, etc.), printed publications, drinks, first necessity goods;
services for bicycles, motor vehicles, currency exchange (by installing an ATM);
provision of services for accepting payments for mobile communication and tourist tax.

In this case, it is mandatory for Tourist Information Center staff to inform tourists in advance whether the services provided are paid or free.

Chapter 5. Statistical Accounting

The Tourist Information Center must collect the following information about tourists using its services:

the number of tourists;
the citizenship of tourists;
the purpose of arrival of tourists;
the types of services required;
suggestions and complaints regarding the services provided by the Tourist Information Center.

Information is submitted to the authorized body by the end of each quarter.

Chapter 6. Final Provisions
See previous edition.

Disputes arising in the organization and conduct of the activities of the Tourist Information Center are resolved in the manner established by legislative acts.
(Para. 34 edited by Resolution No. 153 of the Cabinet of Ministers of the Republic of Uzbekistan dated April 4, 2022 - , 05.04.2022, 09/22/153/0266-no)

Appendix 1 to the Regulation on the Procedure for Establishing Tourist Information Centers and Organizing Their Activities

INFORMATION

included in the Unified Registry of Tourist Information Centers

Name of the subject that established the Tourist Information Center (applicant).
Postal address of the Tourist Information Center.
Taxpayer Identification Number.
Information about the applicant (Full Name, phone number, email address).
Individual registry number and date of inclusion in the Unified Registry.

Appendix 2 to the Regulation on the Procedure for Establishing Tourist Information Centers and Organizing Their Activities

Appendix 3 to the Regulation on the Procedure for Establishing Tourist Information Centers and Organizing Their Activities

Appendix 4 to the Regulation on the Procedure for Establishing Tourist Information Centers and Organizing Their Activities

Appendix 13 to Resolution No. 433 of the Cabinet of Ministers dated July 10, 2020

REGULATION

on the "Tourism Devotee" Badge

Chapter 1. General Provisions

This Regulation establishes the procedure for awarding the "Tourism Devotee" badge (hereinafter - the badge).
The badge is awarded to employees of state bodies, public organizations, business entities, representatives of the social sphere and mass media, as well as compatriots abroad, for their services and active promotional work in developing and popularizing the tourism industry in the Republic of Uzbekistan.

Persons who are not citizens of the Republic of Uzbekistan may also be awarded the badge.

The procedure for awarding the badge is carried out in accordance with the scheme attached to this Regulation.

Chapter 2. Submission and Consideration of Documents for Awarding the Badge
See previous edition.

State bodies, public organizations, mass media and business entities at the local level submit proposals for awarding their employees with the badge to the territorial divisions of the Committee for Tourism Development of the Republic of Uzbekistan (hereinafter - the Committee) by August 1 of each year.
(The first bullet point of Para. 4 edited by Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 - , 17.03.2026, 09/26/105/0244-no) See previous edition.

State bodies at the republican level, diplomatic missions abroad, public organizations, mass media and organizations submit proposals for awarding their employees with the badge to the Committee by August 1 of each year. (The second bullet point of Para. 4 edited by Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 - , 17.03.2026, 09/26/105/0244-no)

As an addition to the proposals submitted regarding the candidate, an objective-informational profile of the candidate and a report on the work carried out by them in the field of developing the tourism industry over the last three years are submitted. See previous edition.

Documents submitted by candidates by the territorial divisions of the Committee are examined in the established manner, and conclusions regarding candidates are submitted to the Committee by August 20 of each year.

Heads of territorial divisions and system organizations of the Committee may also submit proposals to the Committee regarding candidates on their own initiative by August 20 of each year, excluding the cases specified in the first bullet point of Para. 4 of this Regulation. (Para. 5 edited by Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 - , 17.03.2026, 09/26/105/0244-no) See previous edition.

A commission (hereinafter - the Commission) is established by the Chairman of the Committee to consider proposals for awarding the badge.
(Para. 6 edited by Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 - , 17.03.2026, 09/26/105/0244-no)
At the meeting of the Commission, documents regarding candidates are examined, and a final conclusion on the most worthy candidates is issued by September 15 of each year.

The following are taken into account when awarding candidates with the badge by the Commission:

activity in forming a positive image of Uzbekistan abroad and promoting the country's tourism potential among a wide audience;
effective activity in creating modern tourism products and services with innovative solutions;
effective activity in attracting foreign investments aimed at further developing the tourism industry in Uzbekistan;
number and popularity of materials aimed at promoting the tourism potential of Uzbekistan in leading foreign and local mass media and conveying reforms in the tourism industry to the public;
active participation in the development and implementation of state programs, regional and other programs in the tourism industry;
activity in developing specific types of tourism and increasing the attractiveness of tourism directions;
efforts to increase the types of services provided to tourists and improve service quality;
effective activity in protecting the rights and legitimate interests of business entities in the tourism industry;
(The eleventh bullet point of Para. 7 edited by Resolution No. 153 of the Cabinet of Ministers of the Republic of Uzbekistan dated April 4, 2022 - , 05.04.2022, 09/22/153/0266-no)
effective implementation of public control over the execution of legislative acts on tourism;
active participation in the preservation, development and promotion of cultural heritage objects;
having years of experience in training qualified personnel for the tourism and service sectors, introducing master-apprentice traditions, and active participation in local and international grant projects;
relevance and implementation of proposals, innovations and developments developed based on a deep scientific analysis of the prospects and existing problems of developing the tourism industry;
effective activity in further developing tourism infrastructure and organizing new tourism directions;
significant contribution to improving sanitary and hygienic conditions in tourism infrastructure objects;
successful entrepreneurial activity in the tourism and related sectors and implementation of effective public-private partnership projects;
contribution to strengthening the regulatory and legal basis for developing the tourism industry in Uzbekistan and developing cooperation between state bodies;
effective activity and others in developing cooperation and strengthening relations between Uzbekistan and foreign countries in the tourism industry.

The Chairman of the Committee may also award the badge on their own initiative.

Chapter 3. Awarding the Badge
See previous edition.

Based on the Commission's conclusion, the order of the Chairman of the Committee on awarding the badge is issued by September 20 of each year.
(Para. 9 edited by Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 - , 17.03.2026, 09/26/105/0244-no) See previous edition.
The badge is ceremoniously presented by the Chairman of the Committee or other responsible persons on his behalf and by his instruction on "World Tourism Day" - September 27.
(Para. 10 edited by Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 - , 17.03.2026, 09/26/105/0244-no) See previous edition.
The list of those awarded the badge is published on the official and sectoral websites of the Committee on the Internet global information network and in other mass media.
(Para. 11 edited by Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 - , 17.03.2026, 09/26/105/0244-no) See previous edition.
Persons awarded the badge receive a one-time cash prize in the amount of ten times the base calculation amount. The one-time cash prize is provided from the funds of the Extra-budgetary Fund for Supporting Tourism under the Committee and other sources not prohibited by legislative acts.
(Para. 12 edited by Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 - , 17.03.2026, 09/26/105/0244-no)
A person is awarded the badge only once.
The badge is worn on the left side of the chest after state awards.

Chapter 4. Final Provisions
See previous edition.

The Committee is directly responsible for the fair consideration of documents of candidates recommended for the badge in accordance with this Regulation.
(Para. 15 edited by Resolution No. 105 of the Cabinet of Ministers of the Republic of Uzbekistan dated March 16, 2026 - , 17.03.2026, 09/26/105/0244-no) See previous edition.
Persons guilty of violating the requirements of this Regulation are liable in accordance with legislative acts.
(Para. 16 edited by Resolution No. 153 of the Cabinet of Ministers of the Republic of Uzbekistan dated April 4, 2022 - , 05.04.2022, 09/22/153/0266-no) See previous edition.

Appendix to the Regulation on the "Tourism Devotee" Badge

SCHEME

for awarding the "Tourism Devotee" badge

Stages
Responsible Parties
Measures
Deadlines

Stage 1
Local state authority bodies and organizations Submit candidates for awarding with the breastpin to the relevant Tourism Departments of the Karakalpakstan Republic, regions, and Tashkent city. By August 1 of each year

State bodies and organizations at the republican level Submit candidates for awarding with the breastpin to the Committee for Tourism Development of the Republic of Uzbekistan.

Stage 2
Tourism Departments of the Karakalpakstan Republic, regions, and Tashkent city Review the documents submitted regarding candidates in the established order and submit conclusions on candidates to the Committee for Tourism Development of the Republic of Uzbekistan. By August 20 of each year

Stage 3
Commission of the Committee for Tourism Development of the Republic of Uzbekistan for reviewing proposals on awarding with the breastpin Review the relevant documents of candidates for awarding with the breastpin and issue a final conclusion. By September 15 of each year

Stage 4
Committee for Tourism Development of the Republic of Uzbekistan Issue an order of the Chairman of the Committee for Tourism Development of the Republic of Uzbekistan on awarding with the breastpin. By September 20 of each year

Stage 5
Committee for Tourism Development of the Republic of Uzbekistan Award with the breastpin "For the contribution to the development of the tourism sector" On the eve of September 27 of each year

(text of the appendix is in the edition of the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 105 dated March 16, 2026 — , 17.03.2026, No. 09/26/105/0244)

Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 433 dated July 10, 2020
APPENDIX 14

"Tourism Devotee" Breastpin

DESCRIPTION

The "Tourism Devotee" breastpin is in the shape of a circle with a diameter of 34 millimeters and is made of copper alloy.

The front side of the breastpin features a flying Humo bird symbolizing travel and peace in the center, with a map of Uzbekistan placed between the wings of the Humo bird wrapped in the colors of our country's flag, signifying travel to Uzbekistan's tourist centers and their location.

Along the circumference of the breastpin, within a yellow circle bordered by gold, the words "Oʻzbekistan Respublikasi" are written in gold. The height of the letters is 2.3 millimeters, and the inscriptions are gilded. The words "Turizm fidoyisi" are written on its lower part.

On the upper part of the back side of the breastpin is the tourism brand logo of Uzbekistan "Oʻzbekistan" and in the center, in four lines, the words "Turizm sohasini rivojlantirishga qoʻshgan hissasi uchun" with a letter height of 2 millimeters.

The thickness of the breastpin is 2.2 millimeters.

The images and inscriptions are raised.

The edges of the front and back sides of the breastpin are surrounded by a raised circle.

The breastpin is attached to a rectangular-shaped pin using a ring and loops.

The width of the pin is 26 millimeters, and the length is 17 millimeters. The pin is covered with a silk ribbon with a width of 22 millimeters, with a blue stripe of 6 millimeters wide running through the center of the ribbon. On both sides of it, there are stripes of blue color with a width of 1 millimeter, green color with a width of 2 millimeters, and white color with a width of 5 millimeters.

A clamping device for attaching the breastpin to clothing is installed on the back side of the pin.

Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 433 dated July 10, 2020
APPENDIX 15

Description of the Certificate of the "Tourism Devotee" Breastpin

The certificate of the "Tourism Devotee" breastpin is in the form of a booklet with dimensions of 160x110 millimeters and is made of offset paper with a thickness of 240 g/sq.m.

The outer side of the certificate (first and fourth pages) is dark blue and covered with film.

The first page of the certificate is surrounded by a dark green border with a width of 7.5 millimeters and rounded inner corners.

At a distance of 35 millimeters from the top edge of the certificate (first page), in the center, there is text consisting of three lines with a spacing of 3.5 millimeters. The first line contains the words "TURIZM FIDOYISI" (in capital letters, "Times New Roman Bold" font, 12-point), the second line contains the words "koʻkrak nishoni" ("Times New Roman Bold" font, 12-point). At 6 millimeters below it, the word "GUVOHNOMASI" (in capital letters, "Times New Roman Bold" font, 17-point) is written.

The inscriptions are reflected in gold color.

The inner side of the certificate (second and third pages) is light green and printed using offset method.

On the left side of the inner side (second page), in the center, a color image of the original breastpin of equal size is reflected.

On the inner right side of the certificate (third page), at a distance of 8 millimeters from the top edge, in the center, the word "GUVOHNOMA" (in capital letters, "Times New Roman Bold" font, 10-point), the symbol "№" for the certificate serial number, and a line of 15 millimeters are located.

At 11 millimeters below the word "GUVOHNOMA", three lines with a spacing of 8 millimeters are drawn to record the surname, first name, and patronymic of the awarded person.

See previous edition.

At 6 millimeters below the bottom line, in the center, there is text consisting of three lines with a spacing of 2 millimeters. The first line contains the words "Oʻzbekiston Respublikasi", the second line contains "Turizm va madaniy meros", and the third line contains "vazirligining" ("Times New Roman Bold" font, 10-point).

(in the edition of the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 278 dated May 20, 2022 — , 21.05.2022, No. 09/22/278/0439)

At 5 millimeters below it, there is text consisting of two lines with a spacing of 4 millimeters. The first line contains "20__ y. «_» ___________dagi", and the second line contains "__-son buyrugʻiga asosan" ("Times New Roman Bold" font, 10-point).

At 5 millimeters below it, in the center, there is text consisting of two lines with a spacing of 3 millimeters. The first line contains "Turizm sohasini rivojlantirishga", the second line contains "qoʼshgan hissasi uchun" (in lowercase, "Times New Roman Bold" font, 12-point), the third line contains "TURIZM FIDOYISI" (in capital letters, "Times New Roman Bold" font, 14-point), and "koʻkrak nishoni bilan mukofotlanadi" ("Times New Roman Bold" font, 10-point).

See previous edition.

At 9 millimeters below the last words, on the left side, the word "Vazir" ("Times New Roman Bold" font, 10-point) is written.

(in the edition of the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 278 dated May 20, 2022 — , 21.05.2022, No. 09/22/278/0439)

Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 433 dated July 10, 2020
APPENDIX 16

See previous edition.

List of Actual and Currently Unused Former State Assets in the Tourism Sector and the Land Plots They Occupy, 50 Percent of the Proceeds from Which Are Directed to the Extra-budgetary Fund for Supporting Tourism

(name of the appendix is in the edition of the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 278 dated May 20, 2022 — , 21.05.2022, No. 09/22/278/0439)

Hotels and similar accommodation facilities.
Recreation centers.
Children's health and recreation camps.
Treatment and health complexes, sanatoriums, and pensioners' homes.
Swimming pools.
Drug paths.
Entertainment shopping centers.
Restaurants, cafes, and other catering outlets.

Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 433 dated July 10, 2020
APPENDIX 17

Plan of Measures to Reduce the Negative Impact of the Coronavirus Pandemic and Global Crisis Situations on the Country's Tourism Sector

See previous edition.

No.
Name of Measures
Implementation Period
Responsible Executors
Responsible for Control

I. Measures to Ensure Safe Tourism in the Conditions of the Coronavirus Pandemic

1.
Maintain and constantly update the online registry of objects of the "Uzbekistan. Safe travel GUARANTEED" sanitary-epidemiological safety system (hereinafter referred to as the Registry), and launch a dynamic map reflecting objects included in the registry by regions, service-providing tour operators, and its mobile application. Starting from August 2020, constantly For development and implementation — Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov), Ministry of Information Technologies and Communications of the Republic of Uzbekistan (Sh. Sodiqov) A. Ramatov, A. Abdhakimov

2.
Grant the right to use the "Uzbekistan. Safe travel GUARANTEED" promotional sign on the external parts of buildings and structures of objects included in the registry, as well as in surveillance documents. Starting from August 2020, constantly For implementation — Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov) A. Abdhakimov

3.
Submit applications for certification in electronic form, as well as implement measures for voluntary certification of objects under the management of business entities and their inclusion in the Registry. Starting from August 2020, constantly For development and implementation — Committee for Tourism Development of the Republic of Uzbekistan (A. Aqqulov), Agency for Standardization, Metrology, Certification and Innovation under the Cabinet of Ministers of the Republic of Uzbekistan (D. Sattarov) A. Abdhakimov

4.
Take measures to integrate state property objects providing services to tourists (transport infrastructure, cultural and natural heritage objects, etc.) into the "Uzbekistan. Safe travel GUARANTEED" sanitary-epidemiological safety system and include them in the Registry. Starting from August 2020, constantly For development and approval — Ministry of Health (A. Shodmonov, B. Yusupaliev), Ministry of Transport (E. Ganiev), Ministry of Culture (O. Nazarbekov), Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov), ministries and departments B. Musaev

5.
Implement measures to pay compensation to tourists for contracting coronavirus (COVID-19) infection during their travel across the territory of the Republic of Uzbekistan within the framework of the "Uzbekistan. Safe travel GUARANTEED" sanitary-epidemiological safety system. Starting from August 2020, constantly For development and implementation — Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov), Ministry of Finance (T. Ishmetov) A. Abdhakimov

6.
Widely promote measures being implemented within the framework of the "Uzbekistan. Safe travel GUARANTEED" sanitary-epidemiological safety system in targeted tourist markets. Starting from August 2020, constantly For implementation — Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov), Uzbekistan Association of Private Travel Organizations, business entities A. Abdhakimov

7.
Establish the following mandatory obligations until the sanitary-epidemiological situation stabilizes:
Tour operators who are residents of Uzbekistan must organize the provision of tourism services only at objects included in the Registry, based on their application to assume this obligation; Appointment of a responsible manager for the "Uzbekistan. Safe travel GUARANTEED" system to ensure sanitary-epidemiological safety in state and private organizations. Starting from August 2020, constantly For implementation — Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov) A. Abdhakimov

8.
Based on the sanitary-epidemiological situation in the world, transfer communication between consumers and service providers in general catering outlets to a digital system, reduce communicative communication, and implement the "Digital Menu" project to prevent the spread of infectious diseases. In this regard, pay attention to the following:
Availability of a video clip of the preparation process of dishes in the menu; Availability of information about the history of dishes and their role in our culture; Availability of an electronic payment system, including the opportunity to pay via international cards; Availability of the opportunity to evaluate service quality and leave comments; Taking measures to disinfect the menu based on sanitary requirements after use by the customer. October 2020 For implementation — Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov), Uzbekistan Gastronomic Tourism Association (G. Odilova) A. Abdhakimov

9.
Widely convey information to foreign partners about incentive measures provided by the state, affordable tourism products, and the enhanced sanitary-epidemiological safety system for tourists, and conduct negotiations to increase tourist flow to the republic. Starting from August 2020, constantly For implementation — Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov), Ministry of Foreign Affairs (A. Kamilov), Diplomatic missions of the Republic of Uzbekistan abroad, Uzbekistan Association of Private Travel Organizations, business entities A. Abdhakimov

10.
Submit proposals on the mechanism for gradually eliminating restrictions on entry into the country for citizens of foreign countries.
August-September 2020
For implementation — Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov), Ministry of Transport (E. Ganiev) A. Abdhakimov

11.
Take measures to increase the number of foreign tourists by involving qualified legal or physical persons with extensive communications as representatives of the Committee for Tourism Development of the Republic of Uzbekistan, equated to the status of Tourism Ambassador of Uzbekistan or First Deputy Ambassador of the Republic of Uzbekistan in foreign countries. April 2021 For implementation — Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov), Ministry of Foreign Affairs (A. Kamilov) A. Abdhakimov

12.
In order to increase tourist flow from foreign countries, jointly with diplomatic missions abroad, develop action plans for pilgrimage, gastronomic tourism, "nostalgia", medical, and historical tourism, including the following:
Forming a targeted list of major tour operators and travel agencies, trade unions, pensioners, public organizations, other types of organizations, large industrial enterprises, and other partner organizations in Russian territories with direct flights to the Republic of Uzbekistan; Developing a joint plan to attract them to the Republic of Uzbekistan through the presentation of tourism products and meetings with tour operators based on the targeted list; Introducing incentive mechanisms for organizations attracting tourists. September 2020 For development and implementation — Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov), Ministry of Foreign Affairs (A. Kamilov), Uzbekistan Association of Private Travel Organizations, Uzbekistan Chefs Association, Uzbekistan Federation of Extreme and Mountain Tourism, Uzbekistan Hoteliers Association A. Abdhakimov

13.
Organize "Opening (Restoration) of Tourism Weeks" for representatives of mass media and tour operators of target countries to demonstrate conditions aimed at ensuring the safety of tourists and attracting a wide tourist flow, together with interested airlines. August-December 2020 For implementation — Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov), Ministry of Transport (E. Ganiev), Ministry of Foreign Affairs (A. Kamilov), Uzbekistan Association of Private Travel Organizations, business entities in the tourism and transport sectors A. Abdhakimov

14.
Compile a list of the most influential foreign bloggers on global Internet social networks and involve them in measures to increase tourist flow.
Starting from November 2020
For implementation — Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov), Ministry of Foreign Affairs (A. Kamilov) A. Abdhakimov

15.
Prepare relevant commercial offers and organize tours for representatives of foreign mass media such as "TRT Avaz" (Turkey), "Trans7", "SCTV" (Indonesia), "AlHijrah" (Malaysia), "Alif TV" (Russia), "IlmFeed" (Great Britain), and "HalalTrip" (Singapore), among others. Starting from November 2020 For implementation — Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov), Ministry of Foreign Affairs (A. Kamilov) A. Abdhakimov

16.
Identify famous foreign religious scholars, organize their visits to the Republic of Uzbekistan, and cover them in the media.
June 2021
For implementation — Ministry of Foreign Affairs (A. Kamilov), Committee for Religious Affairs (A. Ahmedov), Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov), Ministry of Transport (E. Ganiev) A. Abdhakimov

17.
Install advertising banners promoting the country's tourism potential on inter-regional and international bus routes of CIS countries.
November 2020
For implementation — Ministry of Transport (E. Ganiev), Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov) A. Abdhakimov

18.
Develop and take measures to implement a plan for promotional activities aimed at promoting Uzbekistan as a safe country in cooperation with compatriots living abroad.
August 2020
For development and implementation — Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov), Ministry of Foreign Affairs (A. Kamilov) A. Abdhakimov

19.
Develop new advertising clips, leaflets (brochures), and printed materials about the tourism potential of Uzbekistan for specific tourism directions and youth.
Starting from September 2020
For implementation — Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov) A. Abdhakimov

20.
Create media platforms and high-quality media content aimed at popularizing the country's "pilgrimage tourism" potential in foreign countries.
Constantly
For implementation — Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov), Ministry of Foreign Affairs (A. Kamilov), Ministry of Culture (O. Nazarbekov), Committee for Religious Affairs (A. Ahmedov) A. Abdhakimov

21.
Based on the positive experience of advertising national tourism brands in "Shibuya" (Tokyo), develop proposals aimed at popularizing Uzbekistan in international sports events and target countries after the sanitary-epidemiological situation in the country stabilizes. In this regard, ensure the popularization of the country's tourism potential in major cities of the world in a new form under the slogan "Uzbekistan. Safe travel GUARANTEED". September 2020 For implementation — Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov), Ministry of Foreign Affairs (A. Kamilov) A. Abdhakimov

22.
Within the framework of the "Discover Your Homeland" project, involve the local population in the process of collecting audio, photo, and video materials about notable places and natural monuments, and expand the registry of populated areas with the status of "Tourism Neighborhood", "Tourism Village", or "Tourism Hamlet" based on this. August-September 2020 For implementation — Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov) A. Abdhakimov

23.
Take measures to be implemented together with tourism sector entities to popularize proposals about travel across Uzbekistan after the pandemic among the population, and hold "Plan Your Trip" events. After the epidemiological situation stabilizes For implementation — Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov) A. Abdhakimov

24.
Hold a marketing campaign under the slogan "Save Tourism: Don't Cancel Your Trip, Postpone It" to preserve planned trips of foreign citizens to Uzbekistan in order to restore tourist flow after the pandemic. August-September 2020 For implementation — Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov) A. Abdhakimov

25.
Create a registry of business ideas in the tourism sector for entrepreneurs, and hold an online contest "New Business Ideas for Tourism" involving the collection of ideas and incentivizing their authors. August-September 2020 For implementation — Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov) A. Abdhakimov

26.
Hold campaigns "Impressions about Uzbekistan" among foreign tourists and "My Trip" among local tourists aimed at posting and incentivizing photos describing travel across Uzbekistan on social networks. August-September 2020 For implementation — Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov) A. Abdhakimov

27.
To ensure effective use of provided benefits and preferences, conduct an active promotional campaign among entrepreneurs under the slogan "Medicine against COVID-19".
Constantly
For implementation — Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov), Chamber of Commerce and Industry (A. Ikramov), Council of Ministers of the Karakalpakstan Republic, regional and Tashkent city Khokimiyats A. Abdhakimov

28.
Develop a plan of comprehensive measures aimed at promoting the republic's tourism potential in foreign countries after the epidemiological situation in the world stabilizes, including:
Identifying main tourist markets — target countries by organizing a marketing campaign based on a separate approach to attracting tourist flow; Implementing priority measures to promote tourism potential to restore tourist flow from target countries; Attracting foreign companies specializing in promoting Uzbekistan's tourism potential in target countries. After the epidemiological situation in the world stabilizes For development and submission — Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov), Ministry of Foreign Affairs (A. Kamilov) A. Abdhakimov

29.
Daily cover information in the media about the spread of the new type of coronavirus "COVID-2019" and the effective measures being taken to prevent it.
Until the sanitary-epidemiological calm is declared stable For implementation — Ministry of Health (A. Shadmonov), Agency for Information and Mass Communications (D. Saidjanov) B. Musaev

II. Additional Support for the Country's Tourism Sector in the Conditions of the Coronavirus Pandemic

30.
Organize training courses for foreign tour operators and travel agencies in order to demonstrate the conditions created in the country to prevent the spread of coronavirus infection and organize travel, together with specialized foreign companies. August-September 2020 For development and implementation — Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov), Ministry of Foreign Affairs (A. Kamilov) A. Abdhakimov

31.
Take measures to involve companies that constantly promote Uzbekistan's tourism brand in target countries to attract tourists to the country.
Constantly
For implementation — Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov), Ministry of Foreign Affairs (A. Kamilov) A. Abdhakimov

32.
Eliminate existing obstacles to the entry of low-cost airlines operating on the "low-cost" model into the Republic of Uzbekistan, based on national interests, and conduct negotiations to open flights to economically stable countries that have overcome the consequences of the pandemic. January 2021 For implementation — Ministry of Transport (E. Ganiev), "Uzbekistan Airways" (B. Hakimov), Ministry of Foreign Affairs (A. Kamilov), Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov) A. Ramatov, A. Abdhakimov

33.
Within the framework of the "Paid Consultative Services Agreement", involving World Bank experts and based on the best foreign experience, including flights carried out by airlines, develop and apply the procedure for calculating and applying differentiated rates and fees for services provided by airports. October 2020 For implementation — Ministry of Transport (E. Ganiev), Ministry of Finance (T. Ishmetov), Antimonopoly Committee (N. Sharipov), Committee for Tourism Development of the Republic of Uzbekistan (U. Azamov) A. Ramatov, A. Abdhakimov

34.
Approve unified tariffs and fees for airport services according to the new procedure for calculating and applying rates, ensuring competitive prices.
September 2020
For implementation —
Ministry of Transport (E. Ganiev),
Ministry of Finance
(T. Ishmetov),

State Committee for Tourism Development (U. Azamov)

A. Ramatov, A. Abdhakimov

35.

Developing and approving a plan to increase the number of flights and routes for air, rail, and bus transport, primarily for inter-regional domestic routes.

September 2020

For development and implementation
— Ministry of Transport (E. Ganiev),
"Uzbekistan Airways" (B. Hakimov),
"Uzbekistan Railways" JSC (Kh. Khasilov), State Committee for Tourism Development (U. Azamov)

A. Ramatov, A. Abdhakimov

36.

Organizing a tourism forum, including an online forum, to increase tourist flows by establishing cooperation between the governors of developed cities in Central Asia, the Russian Federation, Azerbaijan, and Belarus, and the governors of the cities of Samarkand, Bukhara, Khiva, Tashkent, and Kokand.

2020-2021

For implementation
— Governorships of Bukhara, Samarkand, Khorezm, Kashkadarya, Surkhandarya regions and Tashkent city, State Committee for Tourism Development (A. Aqqulov), Ministry of Foreign Affairs (A. Komilov)

A. Abdhakimov

37.

Organizing meetings (online webinars) aimed at reducing the negative impact of the coronavirus in the tourism sector, with the participation of entrepreneurs and representatives of public organizations in the cities of Bukhara, Samarkand, Khiva, Tashkent, Shakhrisabz, and Kokand.

September-October 2020

For implementation
— State Committee for Tourism Development (U. Azamov), Uzbekistan Association of Private Travel Organizations, Uzbekistan Hoteliers Association, Uzbekistan Chefs Association, Uzbekistan Federation of Extreme and Mountain Tourism, Governorships of Bukhara, Samarkand, Khorezm, Kashkadarya, Fergana regions and Tashkent city

A. Abdhakimov

38.

Organizing and holding entertainment competitions such as "Bogdirlar O'yinlari" (Games of the Brave), "Amir Temur Jang O'yinlari" (Amir Temur Battle Games), and others.

Throughout 2021

For implementation
— Ministry of Physical Education and Sports (D. Nabiev), Ministry of Defense (B. Qurbonov), Ministry of Foreign Affairs (A. Kamilov), State Committee for Tourism Development (U. Azamov), "Uzreport" Information Agency (R. Juraev)

A. Abdhakimov

39.

Developing the procedure for allocating subsidies from the republican and local budgets for new and additional flights of "Uzbekistan Airways" JSC.

January 2021

For development
— Ministry of Finance (T. Ishmetov), Ministry of Transport (E. Ganiev), "Uzbekistan Airways" JSC (B. Hakimov)

For implementation
— Ministry of Transport (E. Ganiev), "Uzbekistan Airways" JSC (B. Hakimov)

A. Ramatov

40.

Taking measures to develop and promote attractive tariffs offering discounts and benefits to passengers, such as "KIDS GO FREE" and "FAMILY & FRIENDS", involving business entities.

September 2020

For development and implementation
— Ministry of Transport (E. Ganiev), "Uzbekistan Airways" JSC (B. Hakimov), "Uzbekistan Railways" JSC (Kh. Khasilov), State Committee for Tourism Development (F. Davrukov), Chamber of Commerce and Industry (A. Ikramov)

A. Ramatov

41.

Taking measures to develop special tourism products that allow visits to Uzbekistan for members of trade unions and workers of industrial enterprises of foreign countries, including the Russian Federation.

April 2021

For implementation
— State Committee for Tourism Development (U. Azamov), Federation of Trade Unions of Uzbekistan (K. Rafikov), Ministry of Foreign Affairs (A. Kamilov), Ministry of Culture (O. Nazarbekov), Ministry of Transport (E. Ganiev), Uzbekistan Association of Private Travel Organizations

A. Abdhakimov

42.

Creating the "Crafted.uz" online platform project for selling souvenirs prepared by local artisans.

October 2020

For development
— State Committee for Tourism Development (A. Aqqulov), Ministry of Innovative Development (I. Abdurakhmonov), Chamber of Commerce and Industry (A. Ikramov)

A. Ramatov,

A. Abdhakimov

43.

To develop the international e-commerce of handmade products by representatives of home-based businesses:

reducing prices for international postal shipments of souvenirs and other handmade items sold abroad through e-commerce platforms;

creating a simplified mechanism for artistic expertise of souvenirs and other handmade items before listing them on e-commerce platforms.

November 2020

For implementation
— Ministry of Information Technologies and Communications (Sh. Sodiqov),

"Uzbekiston Pochtasi" JSC (A. Fayzullaev),

Ministry of Culture (O. Nazarbekov),

State Committee for Tourism Development (A. Aqqulov)

A. Abdhakimov,

B. Musaev,

O. Umarov

44.

Ensuring the allocation of unused state objects for the establishment of a central warehouse in the cities of Tashkent, Bukhara, Samarkand, and Fergana for the storage of souvenirs and other handmade items before they are put on sale.

October 2020

For implementation
— Agency for Management of State Assets (S. Bekenov), Governorships of Bukhara, Samarkand, Fergana regions and Tashkent city

Zh. Qo'chqorov

45.

Taking measures to attract companies that constantly promote the Uzbekistan tourism brand in the Russian Federation as authorized representatives of the State Committee for Tourism Development in the cities of Moscow, St. Petersburg, Vladimir, Kazan, Vladivostok, Tyumen, Surgut, Krasnodar, Krasnoyarsk, Novosibirsk, Kemerovo, Yekaterinburg, and Vladivostok, with the aim of attracting tourists to the country.

Permanent

For implementation
— State Committee for Tourism Development (U. Azamov), Ministry of Foreign Affairs (A. Kamilov)

A. Abdhakimov

46.

Developing low-cost domestic tourism products (tour packages) covering all regions of the republic in cooperation with tour operators operating in the domestic tourism sector, and widely promoting them locally.

Constantly

For implementation
— State Committee for Tourism Development (F. Davrukov), Association of Private Travel Organizations, business entities, Council of Ministers of the Karakalpakstan Republic, governorships of regions and Tashkent city, Uzbekistan Chefs Association, Federation of Extreme and Mountain Tourism, Uzbekistan Hoteliers Association

A. Abdhakimov

47.

Declaring "Domestic Tourism Month" by the State Committee for Tourism Development.

Annually

For implementation
— State Committee for Tourism Development (F. Davrukov), Council of Ministers of the Karakalpakstan Republic, governorships of regions and Tashkent city

A. Abdhakimov

48.

Posting information (announcements) about discounts offered by subjects of the tourism sector (hotels, catering establishments, cultural entertainment facilities, etc.) in regions during "Domestic Tourism Month".

Constantly

For implementation
— State Committee for Tourism Development (F. Davrukov), Uzbekistan Chefs Association, Federation of Extreme and Mountain Tourism, Uzbekistan Hoteliers Association

A. Abdhakimov

49.

Organizing a competition in the categories of "Best TV Show", "Best Video", "Best Post", and "Best Article" for journalists and bloggers who have conducted active promotional work during "Domestic Tourism Month".

Constantly

For implementation
— State Committee for Tourism Development (F. Davrukov), Agency for Information and Mass Communications (D. Saidjanov)

A. Abdhakimov

50.

To develop active and extreme tourism, launching the activity of visitor centers at the starting points of excursions carried out in certain protected natural areas, as well as other mountainous areas. In this regard:

Allocation of land plots to the balance of the territorial divisions of the State Committee for Tourism Development;

Introduction of entry fees for the territory of the visitor center at prices approved by local councils and directing them to the Tourism Sector Support Fund;

Launching the provision of services to tourists (such as guide services, rental of appropriate equipment, etc.) involving business entities, and others.

October 2020

For allocation of land plots
— Council of Ministers of the Karakalpakstan Republic, governorships of regions and Tashkent city, State Committee for Ecology and Environmental Protection (Sh. Abdurazakov), State Committee for Forestry (N. Bakirov)

For development and implementation
— State Committee for Tourism Development (F. Davrukov), State Committee for Ecology and Environmental Protection (Sh. Abdurazakov), State Committee for Forestry (N. Bakirov)

A. Abdhakimov

51.

Establishing the following Joint Commissions under the chairmanship of the Deputy Prime Minister — Chairman of the State Committee for Tourism Development:

Ministry of Transport and State Committee for Tourism Development — Commission for the Development of Transport and Communications in the Tourism Sector;

Ministry of Culture, Ministry of Physical Education and Sports, and State Committee for Tourism Development — Commission for the Comprehensive Development of Tourism, Culture, and Sports.

Approval of the regulation defining the main areas of activity, goals, tasks, and work procedures of the joint commissions, involving experts from interested ministries and agencies, as well as public organizations.

September 2020

For implementation
— State Committee for Tourism Development (A. Aqqulov), Ministry of Transport (E. Ganiev), Ministry of Physical Education and Sports (D. Nabiev),

Ministry of Culture (O. Nazarbekov)

A. Abdhakimov

52.

To encourage guides (guide-translators), excursion leaders, and tour guides:

Developing a methodological guide "Portfolio of Excursion Leaders" in 11 languages by involving paid guides (guide-translators), excursion leaders, and tour guides;

Organizing author video workshops of guides, demonstrated online in 11 languages, aimed at preparing young guides and improving the skills of currently operating guides.

October 2020

For development and implementation
— State Committee for Tourism Development (A. Aqqulov), Ministry of Higher and Secondary Special Education (I. Madjidov)

A. Abdhakimov

53.

Taking measures to develop domestic pilgrimage tourism products (tour packages) connecting sacred shrines and mausoleums in the country, as well as to provide discounts for local citizens visiting them.

September 2020

For implementation
— State Committee for Tourism Development (F. Davrukov), Committee for Religious Affairs (A. Akhmedov)

A. Abdhakimov

54.

To harmonize theoretical knowledge with practical skills, organizing regular internships for graduating students of the "Tourism" educational profile in tourism industry enterprises of the country, ensuring their employment in the future.

Constantly

For implementation
— State Committee for Tourism Development (A. Aqqulov), Ministry of Higher and Secondary Special Education (I. Madjidov), higher education institutions

A. Abdhakimov

55.

Holding events to publicize promotional materials under the slogan "Travel Across Uzbekistan!" as social advertising in mass media, including through outdoor advertising facilities (video clips for banners and outdoor screens).

Constantly

For implementation
— State Committee for Tourism Development (F. Davrukov), Uzbekistan National Television and Radio Company (A. Khojaev), Agency for Information and Mass Communications (D. Saidjanov)

A. Abdhakimov

56.

Preparing and widely publicizing a series of programs under the slogan "Travel Across Uzbekistan!" on central and regional television channels.

Constantly

For implementation
— State Committee for Tourism Development (F. Davrukov), Agency for Information and Mass Communications (D. Saidjanov), Uzbekistan National Television and Radio Company (A. Khojaev)

A. Abdhakimov

57.

Submitting proposals to the Cabinet of Ministers regarding:

considering the issue of providing discounts for entry to cultural objects and additional services provided therein;

introducing discounts for services of private cultural and entertainment centers and large shopping facilities.

September 2020

For implementation
— Ministry of Culture (O. Nazarbekov), State Committee for Tourism Development (A. Aqqulov), Chamber of Commerce and Industry (A. Ikramov), Council of Ministers of the Karakalpakstan Republic, governorships of regions and Tashkent city

A. Abdhakimov

58.

Assisting business entities opening branches of the catering industry, as well as implementing their innovative business ideas and "startup" projects, by providing opportunities for land plot allocation and connection to engineering and communication systems in the manner established by legislation.

September 2020

For implementation
— Council of Ministers of the Karakalpakstan Republic, governorships of regions,

State Committee for Tourism Development (A. Aqqulov)

A. Abdhakimov

59.

Implementation of the following measures:

introducing voluntary, seasonal discounts in accommodation facilities and catering branches together with non-state non-profit organizations in the tourism sector;

forming a schedule for trips based on preferential travel packages for employees of the budget and other organizations in each region.

Starting from August 2020, constantly

For implementation
— State Committee for Tourism Development (A. Aqqulov),

Federation of Trade Unions of Uzbekistan (Q. Rafikov), Council of Ministers of the Karakalpakstan Republic, governorships of regions

A. Abdhakimov

60.

Implementation of measures to extend non-working and rest days up to 5 days ("Golden Week") during the celebration of official dates and public holidays.

In this regard:

approving annually (in November) the duration of the working time norm (calendar) for the next year by the decision of the Ministry of Employment and Labor Relations;

taking measures to develop domestic tourism based on the duration of the working time norm (calendar).

September 2020

For implementation
— Ministry of

Employment and Labor Relations (N. Khusanov),

State Committee for Tourism Development (A. Aqqulov),

Federation of Trade Unions (Q. Rafikov)

Zh. Qo'chqorov

61.

Organizing online seminars in the following areas:

improving service quality for accommodation facility staff;

further improving marketing activities for tour operators/travel agents.

Starting from September 2020, constantly

For implementation
— State Committee for Tourism Development (A. Aqqulov)

A. Abdhakimov

62.

Developing manuals and video clips on hospitality and service (trade, catering, household services, etc.) ethics by business entities, based on the experience of developed countries.

September 2020

For implementation
— Chamber of Commerce and Industry (A. Ikramov), State Committee for Tourism Development (A. Aqqulov)

Zh. Qo'chqorov,

A. Abdhakimov

63.

Holding the following competitions at equal shares from the local budget and the non-budgetary Tourism Sector Support Fund under the State Committee for Tourism Development:

selecting tour operators that organized the most trips across the country's territories;

selecting the most active institution organizing trips across the country's territories.

Starting from February 2021, constantly

For implementation
— Council of Ministers of the Karakalpakstan Republic, governorships of regions and Tashkent city, State Committee for Tourism Development (F. Davrukov), Ministry of Finance (T. Ishmetov)

A. Abdhakimov

64.

Establishing the Uzbekistan National Clothing and Fabrics Center in the building at 1 Zarqaynar Street, with the aim of showing tourists samples of national fabrics, the origin and development history of fabric production, and displaying exhibitions of national costumes reflecting Uzbekistan's cultural heritage.

September 2021

For development
— State Committee for Tourism Development (U. Azamov), Ministry of Culture (O. Nazarbekov), Academy of Sciences (B. Yuldashev)

For implementation
— Tashkent
City Governorship (Zh. Artikhojaev),
State Committee for Tourism Development (U. Azamov), Ministry of Culture (O. Nazarbekov), Academy of Sciences (B. Yuldashev)

A. Abd hakimov

65.

Creating new plays in children's theaters that invite to explore and travel across one's own country.

Allocating funds for organizing a competition for the best script for the Puppet Theater and rewarding the winners of the competition;

Financing the creation of puppets and decorations for the play based on the winning script of the competition.

December 2020

For implementation
— Ministry of Culture (O. Nazarbekov),
State Committee for Tourism Development (A. Aqqulov), interested ministries and agencies

A. Abdhakimov

66.

Promoting sports tourism and a healthy lifestyle (Home Fitness) among the population, involving professional athletes and fitness coaches during the quarantine period, as well as widely disseminating this information through social networks.

Starting from August 2020, constantly

For implementation
— Ministry of Physical Education and Sports (D. Nabiev), State Committee for Tourism Development (A. Aqqulov)

A. Abdhakimov

67.

Implementation of the following measures to further develop passenger transportation in the republic:

increasing the number and routes of inter-regional bus services;

increasing the number of air flights between the cities of Bukhara, Samarkand, Fergana, and other regions of the republic;

organizing passenger transportation by helicopters.

October 2020

April 2021

For development and implementation
— Ministry of Transport (E. Ganiev), "Uzbekistan Airways" JSC (B. Hakimov), "Uzbekistan Railways" JSC (Kh. Khasilov), State Committee for Tourism Development (A. Aqqulov), Council of Ministers of the Karakalpakstan Republic, governorships of regions and Tashkent city

A. Ramatov

68.

Introducing mechanisms to encourage the production and/or import of motor vehicles and trailers (overland transport converted for camping) with the aim of creating favorable conditions for independent travel across the republic.

October 2020

For development and implementation
— Ministry of Transport (D. Dekhonov), "Uzstandart" Agency (D. Sattorov), State Committee for Tourism Development (F. Davrukov)

A. Ramatov

69.

Organizing professional development, including remote training for employees of subjects of the tourism sector, as well as guides (guide-translators), tour guides, and excursion leaders.

Starting from August 2020, constantly

For implementation
— State Committee for Tourism Development (A. Aqqulov)

A. Abdhakimov

70.

Allocating funds in the amount of 3.5 billion soums from the State Budget and the Tourism Support Fund in equal shares to organize a tourism and education park around the "Silk Way" International Tourism University.

2021

For implementation
— State Committee for Tourism Development (A. Aqqulov), Ministry of Finance (T. Ishmetov)

A. Abdhakimov

71.

Developing and implementing a strategy to improve the position of the "Silk Way" International Tourism University in international rankings, which involves:

granting the university the right to independence in organizing the admission process, including introducing a mechanism for accepting students twice a year (spring and autumn semesters);

taking measures to introduce sixth and seventh levels of education in accordance with international education qualification standards by reviewing the university's study plans and curricula;

carrying out the educational process in foreign languages determined by the Board of Trustees, forming a staff of relevant professors and teachers who perfectly know English;

allowing applicants with certificates of advanced, recognized international examination systems (TOEFL, IELTS, CEFR, SAT General, SAT Subject, etc.) to participate in entrance exams;

implementing other measures related to joining the Bologna Declaration.

January 2021

For implementation
— State Committee for Tourism Development (A. Aqqulov),

Ministry of Higher and Secondary Special Education (I. Madjidov)

A. Abdhakimov

72.

To transition the entire educational process at the "Silk Way" International Tourism University to English:

testing the English language proficiency level of second and third-year students of the university;

transferring university students who recorded unsatisfactory results during the academic year to other educational institutions in the country in the relevant educational profile.

October-November 2021

For implementation
—

State Testing Center (M. Karimov),

Ministry of Higher and Secondary Special Education (I. Madjidov),

State Committee for Tourism Development (A. Aqqulov)

A. Abdhakimov

73.

Conducting certification of employees of the central apparatus of the State Committee for Tourism Development and the Ministry of Physical Education and Sports, as well as employees of educational institutions transferred to the control of the State Committee for Tourism Development.

Second half of 2020

For implementation
—

State Committee for Tourism Development (A. Aqqulov),

Ministry of Physical Education and Sports (D. Nabiev)

A. Abdhakimov

74.

To further optimize the educational process, organizing the construction of guesthouses and hostels for student dormitories, including by introducing amendments to legislative acts if necessary, by leasing part of the land plots of technical schools and colleges within the system of the State Committee for Tourism Development to business entities for 10 years.

Starting from August 2020

For implementation
—

State Committee for Tourism Development (F. Davrukov), State Committee for Land Resources, Geodesy, Cartography and State Cadastre (A. Abdullaev), Council of Ministers of the Karakalpakstan Republic, governorships of regions and Tashkent city

A. Abdhakimov

75.

Allocation of a land plot for the construction of a dormitory designed for 250 people at the site of the Sartepa Tourism and Household Services College located at 250 Sartepa Street, Samarkand city, based on the mechanism in item 45 of this action plan.

September 2020

For implementation
— Samarkand Region Governorship (E. Turtimov),

State Committee for Land Resources, Geodesy, Cartography and State Cadastre (A. Abdullaev), State Committee for Tourism Development (A. Aqqulov)

A. Abdhakimov

76.

Considering the issue of attracting preferential credit lines from international financial institutions in the amount of at least 10 million US dollars for the reconstruction and renewal of technical schools and colleges under the control of the State Committee for Tourism Development.

October 2020

For implementation
—

Ministry of Investments and Foreign Trade (L. Kudratov),

State Committee for Tourism Development (A. Aqqulov)

S. Umurzakov,

A. Abdhakimov

77.

To improve the material and technical base of colleges and technical schools under the control of the State Committee for Tourism Development:

allocating funds from the non-budgetary Tourism Sector Support Fund for equipping laboratories;

ensuring the allocation of funds through inclusion in the State Investment Program for 2021-2023 for capital repairs and equipping from the State Budget of the Republic of Uzbekistan.

2020-2021

For allocation of funds
—

Ministry of Finance (T. Ishmetov),

State Committee for Tourism Development (A. Aqqulov)

For implementation
— State Committee for Tourism Development (F. Davrukov)

A. Abdhakimov

78.

Introducing a system of paying scholarships from the funds of the non-budgetary Tourism Sector Support Fund to support talented students of colleges and technical schools under the control of the State Committee for Tourism Development.

Starting from the 2020-2021 academic year

For development and implementation
— State Committee for Tourism Development (A. Aqqulov)

A. Abdhakimov

79.

To increase the capacity of educational institutions in the tourism sector, ensure the transfer without compensation in the established manner by the Ministry of Higher and Secondary Special Education of the Bostanlik Forestry and Service Vocational College and its buildings and structures located in the Bostanlik district of Tashkent region, and the acceptance (transfer to operational control) by the State Committee for Tourism Development.

September 2020

For development
— Ministry of Higher and Secondary Special Education (I. Madjidov)

For implementation
— State Committee for Tourism Development (A. Aqqulov)

A. Abdhakimov

80.

Granting the State Committee for Tourism Development the right to independently determine the status and name (rebranding) of colleges and technical schools under its control in accordance with agreements with foreign partners.

October 2020

For development and implementation
— State Committee for Tourism Development (A. Aqqulov), Ministry of Higher and Secondary Special Education (I. Madjidov)

A. Abdhakimov

81.

Developing a plan of measures for implementing the "Step Towards a Healthy Life" project, which involves:

organizing pedestrian walkways on the main streets of each district and city, taking into account necessary conditions based on world standards and sanitary-epidemiological requirements;

installing separate road signs for pedestrians, including indicators providing information on distance covered, calories expended, and health indicators;

introducing voluntary daily walking norms for the population based on their gender and age;

establishing privileges and discounts of 50 percent of the payment for using state services for citizens who have completed walking norms within a certain period;

organizing extensive publicity campaigns among the population aimed at encouraging walking.

September 2020

For development and implementation
— Ministry of Physical Education and Sports (D. Nabiev), Ministry of Health (A. Shodmonov, B. Yusupaliev), Ministry of Finance (T. Ishmetov), Agency for the Development of Public Services (N. Maksumov), Council of Ministers of the Karakalpakstan Republic, regional and Tashkent city Khokimiyats

A. Abdhakimov

82.

Developing and submitting to the Cabinet of Ministers draft normative legal documents for implementing the mechanism "Uzbekistan — hope and healing land!" aimed at developing medical tourism, which involves:

conducting an inventory of treatment and medical centers in regions and forming a list of services provided by them;

revealing the potential of national medical institutions and preparing promotional materials, including online promotion, regarding the provision of medical services in coordination with tourism services provided by them;

creating conditions for the participation of Uzbek medical institutions in major international events in the field of developing medical tourism;

developing special medical tour packages, including taking measures to provide quality and safe services during the arrival, treatment, and departure of tourists;

introducing privileges aimed at encouraging and supporting medical institutions, as well as allocating loans to strengthen their material and technical base from the state budget and other sources;

widely promoting the potential of republican medical tourism under the slogan "Uzbekistan — hope and healing land!".

December 2020

For development and implementation
— Ministry of Health (A. Shodmonov), State Committee for Tourism Development (A. Aqqulov), Federation of Trade Unions of Uzbekistan (K. Rafikov), interested ministries and departments

B. Musaev, A. Abdhakimov

83.

Developing an action plan for implementing the "Clean&Eco" mechanism in the territories of cultural heritage objects in the Republic and submitting it to the Cabinet of Ministers, which involves:

granting "Clean&Eco" status to cultural heritage objects;

installing a sufficient number of trash cans in the territories of cultural heritage objects;

taking measures for daily cleaning and landscaping of the territories of cultural heritage objects by establishing an ecological recycling mechanism;

developing a note on the visit procedure, including prohibiting littering in the territory of cultural heritage objects with "Clean&Eco" status.

October 2020

For development and implementation
— Ministry of Culture (O. Nazarbekov),
State Committee for Tourism Development (A. Aqqulov)

A. Ramatov

84.

Ensuring the high-level conduct of the International Speleology and International Geology Forums by involving representatives of advanced research centers in the field of speleology, scientists, the general public, and mass media.

2021

For implementation
— Academy of Sciences (B. Yuldashev), State Committee for Geology and Mineral Resources (B. Islamov), State Committee for Ecology and Environmental Protection (B. Kuchkarov)

O. Umarov

85.

Making amendments to normative legal documents to widely promote national handicraft products, which involves:

allocating 50 percent of the area of kiosks of JSC "Press Distributor" free of charge for the sale and promotion of national handicraft products, as well as offering unused kiosks for rent on a fully free basis;

renting out national handicraft products for sale in buildings and structures under state control, including objects of material cultural heritage, at a "zero" value.

September 2020

For development
— Ministry of Information Technologies and Communications (Sh. Sodiqov), Ministry of Culture (O. Nazarbekov), Agency for Management of State Assets (S. Bekenov)

For implementation
— Council of Ministers of the Karakalpakstan Republic, regional and Tashkent city Khokimiyats

A. Ramatov

86.

Developing and submitting to the Cabinet of Ministers for approval a procedure providing for the use of motorized transport on water bodies in the Republic based on the permission of the Cabinet of Ministers.

September 2020

For development and implementation
— Ministry of Emergency Situations (A. Kuldashev), Ministry of Water Economy (Sh. Khamraev), State Committee for Ecology and Environmental Protection (Sh. Abdurazakov), Council of Ministers of the Karakalpakstan Republic, regional and Tashkent city Khokimiyats

A. Ramatov, A. Abdhakimov

87.

Developing and submitting to the Cabinet of Ministers for approval a procedure establishing the following general requirements for buildings, structures, and other objects planned for construction in the territory of tourist zones (excluding strategic objects) to ensure the openness and transparency of the natural landscape:

clearly defining the permitted height of boundary walls of the territory of buildings, structures, and other objects;

constructing boundary walls using natural raw materials and materials that match the landscape of the territory; defining the categories of objects for which it is required to enclose the territory of buildings, structures, and other objects with boundary walls;

collecting payments from business entities that do not comply with the established requirements;

encouraging business entities that comply with the established requirements, and others.

October 2020

For development and implementation
— Ministry of Construction (B. Zokirov), State Committee for Tourism Development (F. Davrukov), State Committee for Ecology and Environmental Protection (Sh. Abdurazakov), Council of Ministers of the Karakalpakstan Republic, regional and Tashkent city Khokimiyats

A. Ramatov, A. Abdhakimov

88.

To develop domestic tourism by improving services provided at sanatoriums specializing in mineral water springs and health improvement with clean air:

developing a targeted program for surveying these sanatoriums and improving their material and technical base;

organizing lightweight construction accommodation facilities around them.

September 2020

For development and implementation
— Ministry of Health
(A. Shadmonov), State Committee for Tourism Development (F. Davrukov), Federation of Trade Unions of Uzbekistan (K. Rafikov)

A. Abdhakimov

89.

Preparing a series of television and radio programs in the directions "Local Lore" and "Young Tourist" involving guides (guide-translators), excursion leaders, and tour leaders.

Starting from August 2020, permanently

For implementation
— State Committee for Tourism Development (A. Aqqulov), Uzbekistan National Television and Radio Company (A. Khojaev)

A. Abdhakimov

90.

Broadcasting materials calling for travel throughout the country during "Prime-Time" slots.

Permanently

For implementation
— Uzbekistan National Television and Radio Company (A. Khojaev), "Uzreport" Information Agency (R. Jurayev),) State Committee for Tourism Development (A. Aqqulov)

A. Abdhakimov

III. Rapid Development of Tourism and Adjacent Infrastructure

91.

Prohibiting the construction and installation of structures (trade and other service facilities, situational centers of safe tourism sections, etc.) within a 50-meter radius of the object and along the main axis of access to cultural heritage objects with a panoramic view of 180 degrees.

August 2020

For development and coordination
— Ministry of Culture (O. Nazarbekov), State Committee for Tourism Development (A. Aqqulov), Ministry of Construction (B. Zakirov), Council of Ministers of the Karakalpakstan Republic, regional Khokimiyats

A. Ramatov

92.

Developing and approving the regulation on recruiting agencies providing services for attracting foreign students to educational institutions in Uzbekistan.

September 2020

For development and coordination
— Ministry of Higher and Secondary Special Education (I. Madjidov) State Committee for Tourism Development (A. Aqqulov)

A. Abdhakimov

93.

Granting permission to sell separate rooms of hotels and other accommodation facilities as residential property to private ownership according to the "Condo Hotels" system to develop new types of accommodation services, and making amendments to relevant laws and by-laws if necessary.

Starting from September 2020

For implementation
— State Committee for Tourism Development (A. Aqqulov), Ministry of Justice (R. Davletov), State Committee for Land Resources, Geodesy, Cartography and State Cadastre (A. Abdullaev), Ministry of Internal Affairs (P. Bobojonov), Chamber of Commerce and Industry (A. Ikramov), business entities

A. Abdhakimov

94.

Developing a concept for creating "green belts" along cities, which involves organizing special nurseries aimed at planting trees and shrubs and adapting plants growing in other countries for subsequent cultivation in the region, and constructing new water infrastructure, including sprinkler systems, and implementing it in the following stages:

by 2022, along the outskirts of cities with an approved master plan;

by 2023, along the outskirts of other cities of regional importance in the Republic.

October 2020

For development and coordination
— State Forestry Committee (N. Bakirov), State Committee for Ecology and Environmental Protection (Sh. Abdurazakov), State Committee for Tourism Development (A. Aqqulov), Ministry of Justice (R. Davletov), Council of Ministers of the Karakalpakstan Republic, Tashkent city and regional Khokimiyats

A. Ramatov

95.

Submitting proposals to the Cabinet of Ministers regarding the possibilities of developing tourist services in the areas of placer gold deposits, which involve:

compiling a list of placer gold deposit sites based on the prospects for organizing tourist services in them;

establishing cooperation with the World Goldpanning Association (WGA) and organizing international gold panning championships in Uzbekistan;

carrying out advertising campaigns with special attention to tourists from abroad regarding tourist services in the areas of placer gold deposits.

September 2020

For implementation
— State Committee for Geology and Mineral Resources (B. Islamov), Ministry of Justice (R. Davletov), State Committee for Tourism Development (A. Aqqulov)

A. Abdhakimov

97.

Taking measures to place public organizations whose activities are related to the tourism sector free of charge in buildings and structures under the control of the State Committee for Tourism Development in accordance with the order of the Committee Chairman, and organizing a "coworking" center.

January 2021

For implementation
— State Committee for Tourism Development (A. Aqqulov), public organizations in the tourism sector

A. Abdhakimov

98.

Establishing a Department for the Management of Tourism Accelerators within the framework of the established management staff of the Department for Work with Business Entities of the State Committee for Tourism Development, with the following tasks:

studying the potential for developing entrepreneurship in the tourism sector in regions, taking into account the specialization of tourism types and products of each region;

assisting in the implementation of startup and innovative business ideas in the tourism sector, including supporting and encouraging them through financial assistance;

widely involving citizens in entrepreneurial activities in the tourism sector and increasing their activity.

September 2020

For development and implementation
— State Committee for Tourism Development (A. Aqqulov)

A. Abdhakimov

99.

Ensuring the transfer without compensation in the established manner by the Agency for Management of State Assets of the administrative building on the balance sheet of the Agency for Management of State Assets located at 3rd microdistrict, "Porloq" MFY, Tinchlik Street, Namangan city, Namangan region ("Administrative and Bank" buildings and structures), and the acceptance (transfer to operational control) by the State Committee for Tourism Development.

August-September 2020

For transfer
— Agency for Management of State Assets (S. Bekenov)

For acceptance
— State Committee for Tourism Development (U. Azamov)

A. Abdhakimov

100.

Ensuring the timely submission of information about the names and details of the following objects, periodically updated:

tourist objects, including republic roads located along highways, objects and places;

activities of business entities located along highways, including tourist objects.

August-September 2020

For implementation
— State Committee for Land Resources, Geodesy, Cartography and State Cadastre (A. Abdullaev), State Tax Committee (Sh. Kurbayev), Chamber of Commerce and Industry (A. Ikramov), State Committee for Tourism Development (A. Aqqulov)

A. Abdhakimov

101.

Organizing the installation of tourist directional signs on a republic-wide basis on the basis of recognized international standards and a unified system through an open tender, involving experienced, including foreign, companies.

2020-2021

For implementation
— Ministry of Transport (E. Ganiev), Council of Ministers of the Karakalpakstan Republic, Tashkent city and regional Khokimiyats, State Committee for Tourism Development (A. Aqqulov)

A. Ramatov, A. Abdhakimov

102.

Developing a special mechanism for leasing land plots to entrepreneurs for a short term (from one to three years) for the construction of accommodation facilities, catering, trade, and other service branches based on lightweight structures that can be built quickly in the Bostanlik district of Tashkent region.

Implementing the positive experience of this mechanism in the cities of Khonabad, villages of Vodil, Zomin, Bakhmal, Boysoon, Sariasiyo, Kitob, Shakhrisabz, Nurata, Urgut, Muynak districts, and the coastal areas of the Sarmishsoy gorge and Sudochye Lake.

2020

2020-2022

For implementation
— State Committee for Land Resources, Geodesy and State Cadastre (A. Abdullaev), Ministry of Construction (B. Zakirov), Ministry of Justice (R. Davletov), State Committee for Tourism Development (F. Davrukov), Council of Ministers of the Karakalpakstan Republic, regional Khokimiyats

A. Ramatov,

A. Abdhakimov

103.

Implementing measures for the installation of tourist directional signs reflecting information about services provided in tourism exhibition objects and infrastructure, as well as along highways of international and republican importance, in Uzbek, Russian, and English languages.

2020

throughout the year

For implementation
— Council of Ministers of the Karakalpakstan Republic, regional and Tashkent city Khokimiyats,

Ministry of Culture (O. Nazarbekov), Ministry of Transport (E. Ganiev), State Committee for Tourism Development (F. Davrukov), interested ministries and departments

A. Abdhakimov

104.

Taking into account that the work on organizing the Khorezm Regional History Museum in the territory of the "Ichan Qala" State Museum-Reserve is in the final stage, in accordance with the tasks given during the visit of the President of the Republic of Uzbekistan to the Khorezm region in 2018, developing a concept for organizing a museum of interest to tourists on a topic related to the history of the Khorezm region in the "Deshan Qala" territory of the city of Khiva and submitting it to the Administration of the President of the Republic of Uzbekistan.

October 2020

For development
— State Committee for Tourism Development (A. Akkulov), Ministry of Culture (O. Nazarbekov), Ministry of Construction (B. Zokirov)

A. Abdhakimov

105.

Taking measures to provide stable coverage of highways of international and republican importance with LTE (4G) fourth-generation mobile communication networks for providing broadband internet access and developing their network infrastructure.

January 2021

For implementation
— Ministry of Information Technologies and Communications (Sh. Sodiqov), Council of Ministers of the Karakalpakstan Republic, regional and Tashkent city Khokimiyats

A. Abdhakimov

106.

Ensuring the placement of information (address, type of service, photo of the object) about various business activity objects providing services to the population and passengers along highways of international and republican importance on "Yandex-Maps" and "Google Maps" maps with accurate coordinates.

January 2021

For implementation
— State Committee for Land Resources, Geodesy and State Cadastre (A. Abdullaev), State Tax Committee (Sh. Kurbayev),

State Committee for Tourism Development (F. Davrukov),

Council of Ministers of the Karakalpakstan Republic, regional and Tashkent city Khokimiyats

A. Abdhakimov

107.

Organizing separate lanes for cyclists on the main streets of cities and districts based on world standards. In this regard, creating conditions for the safe and active movement of the population and strictly observing urban planning norms and rules.

April 2021

For implementation
— Council of Ministers of the Karakalpakstan Republic, regional and Tashkent city Khokimiyats,

Ministry of Construction (B. Zakirov),

State Committee for Tourism Development (F. Davrukov)

A. Ramatov,

A. Abdukhakimov

108.

Organizing a "Youth Tourism Laboratory" equipped with a modern library, coworking center, free Wi-Fi zone, free subscription to magazines, access to online libraries, and facilities for conducting webinars and trainings for young people.

In this regard, creating conditions for young people to create modern promotional materials and samples of handmade products.

October 2020

For organization
— State Committee for Tourism Development (A. Aqqulov), Union of Young People of Uzbekistan (A. Jumabaev)

A. Abdhakimov

109.

Based on demand and needs, organizing at least 20 family guest houses in the territory of promising tourist settlements (villages, auls) and ensuring the provision of at least 5 types of tourist services in them.

Permanently

For implementation
— Council of Ministers of the Karakalpakstan Republic, regional Khokimiyats, Ministry of Support for Mahallas and Families (R. Mamatov), State Committee for Tourism Development (F. Davrukov)

A. Abdhakimov

110.

Implementing comprehensive work to regulate the relevant appearance of objects visited by tourists, including introducing a unified electronic system for registering visitors to cultural heritage objects.

September 2020

For implementation

—
Council of Ministers of the Karakalpakstan Republic, regional Khokimiyats , State Committee for Tourism Development (A. Aqqulov),

Ministry of Culture (O. Nazarbekov)

A. Abdhakimov

111.

To integrate the trade infrastructure of local producers and other business entities of the Republic with the infrastructure of international e-commerce platforms:

attracting international consultants to organize free training abroad for local producers and other business entities on using the opportunities of e-commerce platforms for placing and selling their produced products and authentic items;

placing handicraft items and souvenir products of local producers and other business entities on international e-commerce platforms;

carrying out negotiations with international e-commerce platforms to establish cooperation and open their representative offices in Uzbekistan.

Starting from August 1, 2020 permanently

For implementation
— Chamber of Commerce and Industry (A. Ikramov),

Ministry of Economic Development and Poverty Reduction (I. Norqulov), Ministry of Information Technologies and Communications (Sh. Sodiqov),

"Hunarmand" Association (U. Abdullaev)

A. Abdhakimov

112.

Ensuring the allocation of vacant land plots within a 1 km radius of international airports in coordination with JSC "Uzbekistan Airports" to create necessary infrastructure.

October 2020

For implementation
— Council of Ministers of the Karakalpakstan Republic, regional and Tashkent city Khokimiyats

A. Abdhakimov

113.

Organizing the activity of duty-free shops at international airports, primarily by organizing special pavilions for placing local products, including the sale of alcoholic products.

December 2020

For implementation
— Ministry of Transport (E. Ganiev),
"Uzbekistan Airports" JSC (R. Ismailov),
State Committee for Tourism Development (U. Azamov)

A. Ramatov, A. Abdhakimov

114.

Organizing wholesale trade points for export-oriented products of the "Hunarmand", "Uztoqimachilisanoat", "Uzbekzargar", "Uzbekpaksanoat" associations and JSC "Uzsharobsanoat" in the border districts of the Republic.

August-September 2020

For development
— Ministry of Economic Development and Poverty Reduction (I. Norqulov) For implementation — State Tax Committee (Sh. Kurbayev), Chamber of Commerce and Industry (A. Ikramov), "Hunarmand" Association (U. Abdullaev), "Uztoqimachilisanoat" (I. Khaydarov), JSC "Uzsharobsanoat", "Uzbekzargar" Association (D. Samatov), "Uzbekpaksanoat" Association (B. Sharipov)

A. Abdhakimov

115.

Organizing tourist visits to silk production centers, creating opportunities for virtual tours, and establishing opportunities for selling silk products through e-commerce platforms.

October 2020

For development and implementation
— "Uzbekpaksanoat" Association (B. Sharipov), State Committee for Tourism Development (F. Davrukov), Council of Ministers of the Karakalpakstan Republic, regional and Tashkent city Khokimiyats

A. Abdhakimov

116.

Implementing the following measures by involving the "Luxaviation" company and other similar foreign companies:

providing helicopter services, organizing helicopter routes along the objects of the republic's tourism exhibitions;

appointing persons responsible for aviation safety for tourists at all airfields;

organizing an aeroclub and its training center in the Bostanlyk district of the Tashkent region.

December 2020
(according to the pandemic situation in the country, March 2021)

for implementation
— Ministry of Transport (E. Ganiev),
Administration of the Tashkent Region (R. Khalmatov), State Committee for Tourism Development (U. Azamov)

A. Ramatov, A. Abdukhakimov

117.

Ensure the allocation of necessary land for the creation of helipads for helicopters in the relevant areas, as well as the organization of an aeroclub and its training center, ensuring the rights and legitimate interests of landowners.

September 2020

for implementation
— Council of Ministers of the Republic of Karakalpakstan, regional and Tashkent city administrations

A. Abdukhakimov

118.

Introduce the following changes into technical regulatory documents establishing requirements for accommodation facilities:

introduction of electronic key (plastic magnetic card) electronic locks integrated with an electronic program in each room;

installation of video surveillance systems integrated with the "Safe Tourism" and "Safe City" systems;

establishment of the presence of points for the sale of national handicraft products, mandatory for hotels of three stars and higher categories, and advisory in nature for other types of accommodation facilities.

In this regard, it is envisaged to provide at least six months for business entities to meet the above requirements.

December 2020

for implementation
— State Committee for Tourism Development (A. Akkulov), "Uzstandart" Agency (D. Sattorov), Ministry of Internal Affairs

(P. Bobojonov)

A. Abdukhakimov

119.

Submit substantiated proposals for the introduction of mechanisms for the rapid passage of tourists through the border crossing points of Gishtkuprik, Olot, Shovot, Dostlik, Oybek and Jartepa with neighboring countries of the country, taking into account the sanitary-epidemiological situation ("green corridor" and "Fast Track" service).

November 2020

for development and coordination
— State Committee for Tourism Development (A. Akkulov), State Customs Committee (M. Azimov), Border Troops of the State Security Service

A. Abdukhakimov

120.

Study the opportunities for organizing tours for citizens of neighboring countries and third countries to enclave areas by implementing the following:

consider the issue of issuing multiple visas to enclave areas based on tourist routes;

consider the issue of organizing tours through the transport vehicles of tourism sector entities having a special sign and priority rights at border crossings with neighboring countries to enclave areas;

form a list of tour operators organizing tours to enclave areas of neighboring countries;

develop joint tour programs to enclave areas;

consider the issue of carrying out this type of tour by helicopter.

April 2021

for development and coordination
— Ministry of Foreign Affairs (A. Kamilov), State Committee for Tourism Development (A. Akkulov), Ministry of Transport (E. Ganiev)

for implementation
— State Committee for Tourism Development (A. Akkulov), Ministry of Transport (E. Ganiev), business entities

A. Abdukhakimov

121.

Transfer 5 billion UZS from the Support Fund for the Tourism Sector under the State Committee for Tourism Development of the Republic of Uzbekistan to the "Andijan Tourism Development Fund".

2021 (after the restoration of the tourism fee)

for implementation
— State Committee for Tourism Development (U. Azamov)

A. Abdukhakimov

122.

Ensure the establishment of at least 5 new resident airline companies carrying out civil aviation in the country.

February 2023

for implementation —
Ministry of Transport (E. Ganiev),
Ministry of Finance (T. Ishmetov),
Ministry of Justice (R. Davletov)

A. Ramatov, A. Abdukhakimov

123.

Organize the prohibition of activity of AGTKS, AGQS, and AYQCS not equipped with sanitary-hygiene branches intended for public use and operating day and night, in accordance with Resolution No. 793 of the Cabinet of Ministers of September 21, 2019 "On Measures to Further Develop Roadside and Tourist Infrastructure", which do not meet the requirements of sanitary and urban planning norms and rules.

From September 1, 2020

for implementation
— Council of Ministers of the Republic of Karakalpakstan, Tashkent city and regional administrations, Sanitary-Epidemiological and Peace Agency (B. Yusupaliyev), "Uzbekneftegaz" JSC (M. Abdullaev), Antimonopoly Committee (N. Sharipov),

State Committee for Tourism Development (F. Davrukov)

A. Ramatov, A. Abdukhakimov

124.

Prepare proposals and submit them to the State Committee for Tourism Development on the organization of 5-7 cable cars (ropeways) in regions (cities) of the republic with mountainous areas and 2 cable rotating ropeways in regions (cities) without mountainous areas (ropeway map, length, development of tourism and service types in adjacent areas) and the provision of land for long-term lease for this purpose.

December 1, 2020

for implementation
— Council of Ministers of the Republic of Karakalpakstan, Tashkent city and regional administrations

A. Abdukhakimov

125.

Form specific proposals with the indication of financial sources for the organization of "Tourism Street" and "Tourism Neighborhood" in areas where historical and cultural heritage objects of cities and districts of the republic are located and submit them to the State Committee for Tourism Development.

January 1, 2021

for implementation
— Council of Ministers of the Republic of Karakalpakstan, Tashkent city and regional administrations

A. Ramatov, A. Abdukhakimov
(Attachment 17 in the edition of Resolution No. 428 of the Cabinet of Ministers of the Republic of Uzbekistan of August 31, 2023 — , 04.09.2023, No. 09/23/428/0675)

Attachment 18 to Resolution No. 433 of the Cabinet of Ministers of the Republic of Uzbekistan of July 10, 2020

LIST of innovative business ideas and startups recommended for implementation in the tourism sector

No.

Name of the business idea

Description of the business idea

"Zipline" attraction

Rapid descent on a steel rope, descent time — from 25 to 60 seconds (usually organized on hills and scenic places).

"Aerocylinder" attraction

Organization of an attraction that allows a person to hover in the air by driving air in a cylinder, creating the effect of moving at high speed in the air.

"Zorbing-center" attraction

Sliding down a hill in a transparent ball (zorbing) or swimming through a water body inside this ball.

Organization of "Life Saving" courses

Organization of tours teaching survival methods in the wild in deserts and mountains.

"Corn Maze"

A network of paths is created in cornfields, and quests are organized for groups, families, and work teams to pass through.

"Rope jumping" and
"Bungee jumping"

Jumping with a long rope attached to the jumper's feet from a great height.

Hunting tourism

Organization of trips for hunting wild animals and birds. Organization of hunting in a small area, in enclosed areas guaranteeing the capture of prey.

Creation of an "Agrotourism Center"

Creation of opportunities for tourists to participate in light physical labor during the cultivation and harvesting of fruits and vegetables, feeding livestock, walking, and other activities on the backyards of farmers and peasant farms.

"Fishing" school

Teaching tourists how to catch fish and organizing tours in water bodies or rivers.

10.

"Naughty Boy" tour

Travel along the places depicted in Gafur Gulyam's work "Naughty Boy" and shown in the film of the same name.

11.

"Plant Your Tree and Save the Planet" tour

Travel by tourists to the dried areas of the Aral Sea and planting trees.

12.

"Tea Ceremony"

Familiarization with the history of consumption, cultivation, and production of tea, demonstration of its beneficial properties, and the process of brewing and drinking tea.

13.

"Caravan"

Rental of a wheeled house in the form of a specially equipped van for travel.

14.

Cycling tours

Organization of tours by bicycle for short and long distances.

15.

Creation of souvenirs and keepsakes

Preparation of pens and pencils in the shape of the country's famous towers, Rubik's cubes from mosaic paintings of historical places of the republic.

Preparation of sweets using the shape of famous tourism objects or their images.

16.

"Plov" Museum

Organization of a mass presentation providing interesting facts about plov and methods of its preparation in different regions, creation of counters with opinions of famous people, as well as creating opportunities to participate in the plov cooking process.

17.

"Illusions and Miracles" Museum

Organization of a museum providing services such as passing through a vortex tunnel, light effects, and anti-gravity rooms. An intelligent store selling various products related to illusions and miracles can be opened near the museum.

18.

Creative Shop

Organization of the sale of handmade, individual, unique author's and designer's items.

19.

Creation of "Ibn Sina" Teahouse

Organization of a teahouse where drinks are prepared based on recipes from the books of Ibn Sina and other physicians.

20.

Creation of sculptures from scrap metal

Creation of sculptures from scrap metal and other materials and their placement in online museums.

To encourage creators, each sculpture is registered with an individual number, and visitors to the museum can transfer funds online through this number.

21.

Theater performances

Traveling performances for tourists, including the organization and holding of historical scenes at historical and tourism objects of the country, showing fragments of famous plays in public places.

22.

Long-distance travel services via "Avatar"

Creation of a program that allows a host (Avatar) located somewhere on the globe to conduct a broadcast for a spectator (User) whom he controls. In this case, the spectator hears and sees all events happening with his hero on the other side of the screen via the Internet network. The program provides an opportunity to conduct excursions and exchange experiences along the city or country for those who cannot travel due to limited physical or financial opportunities.

23.

Electronic Guide

Provision of a special device at the entrance to a historical object that tells foreign tourists about the history of the object and interesting facts about it in their native language.

24.

Creation of the Bemyguest ("Be My Guest") online portal

An online portal for advertisements of people living in rural and suburban areas ready to provide accommodation for foreign tourists. This service provides an easy and cheap way for independent and "backpacker" tourists to find a place and get to know Uzbek life up close.

25.

Creation of the Carpool online portal

An online portal for searching for free or cheap transport. On the site or in the application, private car drivers leave information about their movement along a specific route at a specific time and how many free seats are in the car. Local or foreign tourists can use this service for free, for a small fee, or by covering fuel costs.

26.

Organization of "Capsule Hostels"

A hostel consisting of several cells of 1.5m2m1.3m size, allowing only sleeping or working while lying on a laptop.

27.

Organization of excursions on velorickshaws

Organization of excursions on velorickshaws that combine standard services of guides with bicycle rental points.

28.

Organization of excursions in hot air balloons

Organization of excursions in hot air balloons along historical places or in open nature.

29.

Holding "Fire Shows" or
"Fire-show"

Staging street shows using fire, as well as using fire for creative ideas. Fire shows are usually performed by a group of several artists called a fire theater.

30.

Paintball

Organization of a team game using markers (pneumatic devices) that shoot paint balls (domestic paint with a gelatin coating) that burst and dye when they hit the target.

31.

Laser Tag

Organization of a team game in the paintball format using high-tech harmless laser devices.

32.

Roller-drome

A specially equipped platform with various slopes and walls of different heights for roller skaters.

33.

Velodrome

A facility designed for practicing and holding competitions on bicycles.

34.

Karting

A type of sport and recreation, organizing races in "karts" (the simplest racing cars without a body).

35.

Observation Tower

A specially equipped tower for watching the surroundings from above and taking photos/videos.

36.

Flyboarding

An extreme sport type involving flight on a special board (board) moved by the reactive force of the water current.

Note: Changes and additions may be made to the list by decision of the Coordinating Council for Tourism Development, if necessary.

See previous edition.
(Attachment 19 lost its force on the basis of Resolution No. 389 of the Cabinet of Ministers of the Republic of Uzbekistan of July 6, 2024 — , 10.07.2024, No. 09/24/389/0491)

Attachment 20 to Resolution No. 433 of the Cabinet of Ministers of the Republic of Uzbekistan of July 10, 2020

Changes and additions being made to some resolutions of the Government of the Republic of Uzbekistan

In the first and second paragraphs of paragraph 5 of the Rules of Stay of Foreign Citizens and Stateless Persons in the Republic of Uzbekistan, approved by Resolution No. 408 of the Cabinet of Ministers of November 21, 1996, the words "tourism operators" shall be replaced with the words "tour operators and travel agencies".
Paragraph 7 of the following content shall be added to the appendix of the Temporary Regulation on the Unified Customer Service for Housing and Communal Services, approved by Resolution No. 22 of the Cabinet of Ministers of January 24, 2000 (Collection of Legislation of the Republic of Uzbekistan, 1999, No. 11, Article 68):

"Provision of hotel services to persons not exceeding 10 people at the same time".

In the list of types of activities that private entrepreneurs may engage in without forming a legal entity, approved by Resolution No. 6 of the Cabinet of Ministers of January 7, 2011 (Collection of Legislation of the Republic of Uzbekistan, 2011, No. 1, Article 3):

a) Paragraph 37 shall be stated in the following edition:

"37.

Organization of family guest houses and hostels in accordance with the procedure established by legislation ";

b) Paragraph 80 shall be stated in the following edition:

"80.

Tourism activity — tour agency and excursion services, as well as services of guides (guide-translators), excursion leaders, and tour guides ";

c) Paragraph 86 of the following content shall be added:

"86.

Short-term rental of housing to tourists (up to 30 days) ".

In Resolution No. 137 of the Cabinet of Ministers of March 15, 2017 "On Measures to Further Support and Develop the Tourism Sector in the Republic of Uzbekistan" (Collection of Legislation of the Republic of Uzbekistan, 2017, No. 3, Article 27):

a) Paragraph 7 of Attachment 1 shall be stated in the following edition:

"7. The Fund's funds are used for the following purposes:

a) financing targeted programs in the tourism sector;

b) preparation of pre-project documentation for investment projects for the organization and development of tourism infrastructure facilities;

c) training and retraining of personnel in the tourism sector, as well as improving their qualifications, including internships at sectoral foreign training centers and educational institutions;

d) preparation of promising tourism objects and centers in the regions for tourist visits and their promotion after taking primary measures;

e) participation in foreign tourism fairs, exhibitions, projects, and programs;

f) payment of membership fees to the United Nations World Tourism Organization (UNWTO);

g) financing the activities of the Committee, including its territorial departments and the "Silk Road Office" LLC, payment of representation expenses and purchase of gifts;

h) material incentive and social support of Committee employees;

i) formation of the charter funds of state unitary enterprises by the Committee and payment for work (services) performed (provided) by them in accordance with their charters based on directly concluded contracts;

j) repayment of loans attracted for the development of the tourism sector under the state guarantee of the Republic of Uzbekistan and interest on them;

k) allocation of foreign currency funds by the State Committee for Tourism Development for the purchase of airline tickets, reimbursement of business trip expenses, payment of membership fees, purchase of foreign literature, and payment for other expenses in foreign currency provided for by legislation;

l) financing the activities of the Tourism Development Institute and the Congress and Exhibition Center;

m) covering expenses related to the preparation of the "Tourism Devotee" breast badge and its certificates, as well as rewarding those who have made a worthy contribution to the development and popularization of the tourism sector;

n) financing projects implemented in cooperation with non-governmental non-profit organizations, encouraging their activities, granting grants for projects in the tourism sector, as well as paying membership fees of public organizations whose activities are directly related to the tourism sector to international organizations by decision of the Committee Chairman;

o) financing (covering) expenses related to events in the tourism sector based on government assignments;

p) encouraging business entities in the tourism sector, including young entrepreneurs. The conditions for this encouragement are established by the State Committee for Tourism Development;

q) promotion of Uzbekistan's tourism potential to foreign markets and within the republic by transferring funds to the following accounts every quarter:

20 percent of the total amount of funds received by the Fund according to the results of the previous quarter — to the State Unitary Enterprise "National PR-Center" under the State Committee for Tourism Development;

5 percent — to the territorial departments of the State Committee for Tourism Development in proportion to the number of foreign citizens staying in accommodation facilities in the relevant territory during the previous quarter;

10 percent — to the diplomatic missions of the Republic of Uzbekistan abroad based on the increase in the number of foreign citizens arriving in the republic compared to the same period of the previous year from neighboring countries, other CIS countries, and distant foreign countries. The amount of allocations may be changed by decision of the Chairman of the State Committee for Tourism Development depending on their effectiveness;

r) covering expenses related to organizing events aimed at promoting the country's tourism potential in cooperation with diplomatic missions of the Republic of Uzbekistan abroad (direct transfer of foreign currency to the accounts of diplomatic missions), including B2B meetings, covering expenses of foreign delegation representatives based on programs approved by the Cabinet of Ministers of the Republic of Uzbekistan;

f) transfer of 10 percent of all funds received by the Fund to the Fund for Ensuring Safe Tourism under the Ministry of Internal Affairs of the Republic of Uzbekistan";

b) in
Attachment 2
:

the words "by foreign citizens" shall be added after the words in the seventh paragraph of paragraph 2;

the fifth and sixth paragraphs of paragraph 4 shall be stated in the following edition:

"keeping track of the number of physical persons residing in accommodation facilities and citizens registered as independent travelers in accommodation facilities, for whom a tourist (hotel) fee must be collected, the number of their days of stay, and the amount in national currency to be transferred to the special account of the Fund;

submitting information about physical persons actually residing and foreign citizens registered as independent travelers in accommodation facilities, for whom a tourist (hotel) fee must be collected, to the Committee in a timely manner using a special electronic automated program (hereinafter referred to as the Program) for accounting of accommodation facilities";

in the
appendix
:

the word "bed" shall be removed from the position "Individual accommodation facilities, including" of the "Accommodation Facilities" column;

the word "bed" shall be added to the position "Family guest houses" of the "Accommodation Facilities" column.

In the Russian language text of the Regulation on the Procedure for Forming Statistics of the External Sector of the Republic of Uzbekistan, approved by Resolution No. 263 of the Cabinet of Ministers of April 3, 2018 (Collection of Legislation of the Republic of Uzbekistan, 2018, No. 4, Article 77):

a) the word "туристическая" in
Attachment 3 shall be replaced with the words "отдых и досуг";

b) the word "туристическая" in
Attachment 4 shall be replaced with the words "отдых и досуг".

Approved by Resolution No. 845 of the Cabinet of Ministers of October 22, 2018:

a) The Regulation on the Procedure for Permanent Registration and Registration of Citizens of the Republic of Uzbekistan by Place of Residence:

Paragraph 17 shall be stated in the following edition:

"17. Accounting of citizens arriving at hotels, medical institutions, sanatoriums, rest homes, and other similar institutions in regions is carried out by the administration of these institutions upon their arrival and accommodation, by entering their identity documents into the automated information system 'E-Mehmon', regardless of the duration of their stay here and the periodicity of their arrival.

The words "within 12 hours" in the third paragraph of paragraph 26 shall be read as "upon their arrival and accommodation".

b) The Regulation on the Procedure for Permanent and Temporary Registration of Foreign Citizens and Stateless Persons:

The words "within 12 hours" in the second paragraph of paragraph 28 shall be read as "upon their arrival and accommodation".

See previous edition.
(Paragraph 7 lost its force on the basis of Resolution No. 71 of the Cabinet of Ministers of the Republic of Uzbekistan of February 14, 2022 — , 14.02.2022, No. 09/22/71/0129)

In the Regulation on the Procedure for Allocating Subsidies from the State Budget for the Construction and Equipping of New Hotels by Investors and for Partial Financing of Organizations on the Basis of a Franchise Agreement, approved by Resolution No. 433 of the Cabinet of Ministers of May 27, 2019:

a) the second paragraph of paragraph 2 shall be supplemented with the words "or top-5 hotel chains" after the words "from top-50 hotel brands";

b) the fourth paragraph of paragraph 5 shall be removed;

c) the third paragraph of paragraph 9 shall be replaced with the following third and fourth paragraphs:

"in cases where the hotel is entrusted to another legal entity for trust management on the basis of a contract — a copy of the contract on the trust management of property concluded between the investor and the trust manager in the established procedure;

a copy of the conformity certificate indicating the category of the 3- or 4-star hotel submitted to the applicant by the State Unitary Enterprise "Center for Certification of Tourism Services" under the Committee, in cases where the hotel is entrusted to a trust manager";

g) After the word "investor" in the first line of paragraph 10, the words "or trusted manager" shall be added;

d) v)
19th paragraph:

in the first line:
the words "top-50 rating" shall be supplemented with the words "or top-5 hotel chains";

the second line shall be stated in the following edition:

"After concluding a franchise agreement with a hotel included in the 'Brand Finance' company's top-50 rating or top-5 hotel chains, if this hotel is removed from the top-50 rating or top-5 hotel chains list, partial financing for the year following the year in which the removal from the top-50 rating or top-5 hotel chains list was announced shall be discontinued, even if the franchise agreement remains in force."

d)
38th paragraph shall be stated in the following edition:

"38. For a hotel with a 3- or 4-star category, the hotel must maintain at least this category for a period of not less than 5 years starting from the date the subsidy was allocated, regardless of whether the hotel has been entrusted to a trusted manager; otherwise, the allocated subsidy shall be returned to the State Budget."

Appendix 21 to Resolution No. 433 of the Cabinet of Ministers of July 10, 2020

LIST of Decrees of the Government of the Republic of Uzbekistan recognized as having lost their force

Resolution No. 189 of the Cabinet of Ministers of April 6, 2017 "On Approval of the Regulation on the Licensing Procedure for Tourism Activities"
(Official Collection of the Legislative Acts of the Republic of Uzbekistan, 2017, No. 4, Article 42).
Resolution No. 355 of the Cabinet of Ministers of June 5, 2017 "On Approval of the Regulation on the Certification Procedure for Tour Operators and Hotel Services"
(Official Collection of the Legislative Acts of the Republic of Uzbekistan, 2017, No. 6, Article 94).
Annex, paragraph 12 to Resolution No. 398 of the Cabinet of Ministers of May 29, 2018 "On Amendments and Additions to Certain Decrees of the Government of the Republic of Uzbekistan (Regarding the Decree of the President of the Republic of Uzbekistan No. PF-5326 of February 3, 2018 'On Additional Organizational Measures for Creating Favorable Conditions for Developing the Tourism Potential of the Republic of Uzbekistan', Resolution No. PQ-3509 of February 6, 2018 'On Measures for Developing Inbound Tourism', and Resolution No. PQ-3514 of February 7, 2018 'On Measures for Rapid Development of Domestic Tourism')".
Annex 2, paragraph 5 to Resolution No. 631 of the Cabinet of Ministers of August 7, 2018 "On Organizing Family Guesthouse Activities".
Resolution No. 781 of the Cabinet of Ministers of October 1, 2018 "On Amendments to the Regulation on the Licensing Procedure for Tourism Activities Approved by Resolution No. 189 of the Cabinet of Ministers of April 6, 2017".
Annex, paragraph 39 to Resolution No. 884 of the Cabinet of Ministers of October 29, 2018 "On Amendments and Additions to Certain Decrees of the Government of the Republic of Uzbekistan".
Annex, paragraph 46 to Resolution No. 661 of the Cabinet of Ministers of August 10, 2019 "On Amendments and Additions to Certain Decrees of the Government of the Republic of Uzbekistan (Regarding the Resolution of the President of the Republic of Uzbekistan No. PQ-4160 of February 5, 2019 'On Additional Measures to Improve the Rating of the Republic of Uzbekistan in the World Bank and International Finance Corporation 'Doing Business' Annual Report')".
Annex, paragraphs 6 and 9 to Resolution No. 885 of the Cabinet of Ministers of October 21, 2019 "On Amendments and Additions to Certain Decrees of the Government of the Republic of Uzbekistan (Regarding the Decree of the President of the Republic of Uzbekistan No. PF-5611 of January 5, 2019 'On Additional Measures for Rapid Development of Tourism in the Republic of Uzbekistan', Decree of the President of the Republic of Uzbekistan No. PF-5781 of August 13, 2019 'On Measures for Further Development of the Tourism Sector in the Republic of Uzbekistan', Decree of the President of the Republic of Uzbekistan No. PF-5819 of September 12, 2019 'On Establishing a Visa-Free Regime for Entry into the Republic of Uzbekistan for Citizens of the People's Republic of China, Including the Special Administrative Region of Hong Kong of the People's Republic of China', Decree of the President of the Republic of Uzbekistan No. PF-5833 of September 19, 2019 'On Amendments to the Decree of the President of the Republic of Uzbekistan No. PF-5611 of January 5, 2019 'On Additional Measures for Rapid Development of Tourism in the Republic of Uzbekistan'', and Resolution of the President of the Republic of Uzbekistan No. PQ-4095 of January 5, 2019 'On Measures for Rapid Development of the Tourism Industry')".
Annex, paragraph 13 to Resolution No. 886 of the Cabinet of Ministers of October 21, 2019 "On Amendments and Additions to Certain Decrees of the Government of the Republic of Uzbekistan, as well as on Recognizing Some as Having Lost Their Force (Regarding the Decree of the President of the Republic of Uzbekistan No. PF-5690 of March 15, 2019 'On Fundamental Improvement of the System for Protecting Entrepreneurial Activities and Optimization of the Activities of Prosecutor's Offices')".
Annex, paragraphs 157 and 165 to Resolution No. 1046 of the Cabinet of Ministers of December 28, 2019 "On Amendments to Certain Decrees of the Government of the Republic of Uzbekistan (Regarding the Decree of the President of the Republic of Uzbekistan No. PF-5723 of May 21, 2019 'On Improving the Procedure for Determining Wages, Pensions, and Other Payments')".
Annex 1, paragraph 24 to Resolution No. 384 of the Cabinet of Ministers of June 16, 2020 "On Amendments to Certain Decrees of the Government of the Republic of Uzbekistan, as well as on Recognizing Some as Having Lost Their Force ('On State Duty' of the Republic of Uzbekistan)".
(Information Database of Legislative Acts of the Republic of Uzbekistan, 10.07.2020, No. 09/20/433/1140; 18.11.2020, No. 09/20/722/1611; 25.02.2021, No. 09/21/100/0169; , 08.07.2021, No. 06/21/6258/0651, 31.07.2021, No. 09/21/477/0801, 29.10.2021, No. 09/21/661/0999; 14.02.2022, No. 09/22/71/0129, 22.02.2022, No. 09/22/80/0154, 26.02.2022, No. 09/22/88/0165, 05.04.2022, No. 09/22/153/0266, 21.05.2022, No. 09/22/278/0439, 27.07.2022, No. 09/22/407/0679; 06.08.2022, No. 09/22/431/0716; 22.08.2022, No. 09/22/471/0767; 22.07.2023, No. 09/23/304/0510; 04.09.2023, No. 09/23/428/0675; 11.11.2023, No. 06/23/193/0844; 28.11.2023, No. 09/23/622/0897; 02.12.2023, No. 09/23/635/0917; 12.07.2024, No. 09/24/371/0499, 10.07.2024, No. 09/24/389/0491; 06.09.2024, No. 09/24/540/0684; 17.09.2024, No. 09/24/550/0724; 04.01.2025, No. 09/25/891/0011; 01.03.2025, No. 06/25/35/0204; 27.08.2025, No. 09/25/538/0782; 17.03.2026, No. 09/26/105/0244)

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