Regulatory Alerts2018-08-10
Added · Updated
Mystery Shopping Programme on Authorized Institutions’ Selling Practices in respect of Investment Products and Insurance Products
The Hong Kong Monetary Authority issued this circular on 10 August 2018 to outline the Mystery Shopping Programme targeting the selling practices of Authorized Institutions regarding investment and insurance products. The initiative aims to assess compliance with regulatory standards and identify areas for improvement in how financial institutions distribute these products to customers. This document serves as the foundational framework for subsequent findings and guidance on non-face-to-face distribution channels released in 2020 and 2021.
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