2018-08-10

Added · Updated

Mystery Shopping Programme on Authorized Institutions’ Selling Practices in respect of Investment Products and Insurance Products

The Hong Kong Monetary Authority issued this circular on 10 August 2018 to outline the Mystery Shopping Programme targeting the selling practices of Authorized Institutions regarding investment and insurance products. The initiative aims to assess compliance with regulatory standards and identify areas for improvement in how financial institutions distribute these products to customers. This document serves as the foundational framework for subsequent findings and guidance on non-face-to-face distribution channels released in 2020 and 2021.

Hong Kong Monetary Authority logo

Hong Kong

Hong Kong Monetary Authority

Click to view thumbnail

CIR

Current

Issue Date:

10 Aug 2018

20180810-1-EN.pdf (75.7 KB)

Topic:

Wealth Management & MPF - Insurance products

Wealth Management & MPF - Securities/investment products

Group:

All Authorized Institutions

Directly related Document

Cross referenced Document

Version History

Superseded Document

Directly related Document

Directly related Document

Cross referenced Document

Version History

Superseded Document

You may also be interested in

CIR

Current

30 Sep 2020

Findings of Mystery Shopping Programme (“MSP”) on Selling Practices of Authorized Institutions (“AIs”) in respect of Investment and Insurance Products

Annex: Report on the Findings of the Mystery Shopping Programme on Selling Practices of Authorized Institutions in respect of Investment and Insurance Products

CIR

Current

24 Sep 2021

Distribution of Investment and Insurance Products through Non-face-to-face Channels

Annex: Guidance on non-F2F distribution of investment and insurance products

CIR

Current

24 Sep 2021

Distribution of Investment and Insurance Products through Non-face-to-face Channels