Regulatory Alerts2025-11-04
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OJK Regulation No. 24 of 2025 on Account Management at Commercial Banks
The Financial Services Authority (OJK) issued Regulation No. 24 of 2025 to standardize account management procedures for Giro and Savings accounts at commercial banks, thereby enhancing good governance and legal certainty. The regulation mandates uniform criteria for account classification, dormant status, and customer communication to eliminate service variations and protect customer rights. It applies to conventional and Sharia commercial banks, with specific provisions for implementation within six months and the repeal of conflicting prior regulations.
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