Regulatory Alerts2025-03-05
Added · Updated
Principles for Gender Centric Consumer Protection 2024 for NBMFCs
The Securities and Exchange Commission of Pakistan establishes gender-centric consumer protection principles for Non-Banking Microfinance Companies (NBMFCs) to shift responsibility from consumers to providers through an empowerment-based framework. The document mandates specific operational indicators across five key areas: access and inclusion, financial literacy, fair treatment, disclosure, and product quality. NBMFCs are required to implement standardized monitoring mechanisms, including gender-disaggregated data collection, mandatory staff training on conduct and anti-harassment, and transparent pricing disclosures via Key Facts Statements. These guidelines serve to standardize practices and ensure equitable service delivery for women and other underserved client segments.