Rule · BOZ · 1 Jan 2020

Prohibition Against Unwarranted Charges and Fees and Regulations of Specific Charges Directives 2020

The Republic of Z20 government issued the 2020 Directives to prohibit unwarranted charges and fees while establishing clear regulations for specific service charges. The legislation mandates transparent pricing disclosures for providers and empowers regulatory authorities to investigate and penalize non-compliant billing practices. These measures standardize fee structures across regulated sectors, ensuring consumers are protected from arbitrary cost additions effective upon publication.

ZambiaBank of Zambia

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