Rule · BOZ · 1 Jan 2020
The Republic of Z20 government issued the 2020 Directives to prohibit unwarranted charges and fees while establishing clear regulations for specific service charges. The legislation mandates transparent pricing disclosures for providers and empowers regulatory authorities to investigate and penalize non-compliant billing practices. These measures standardize fee structures across regulated sectors, ensuring consumers are protected from arbitrary cost additions effective upon publication.
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Source: Bank of Zambia — original document · Summary generated with machine assistance and reviewed before publication; the authoritative text is the regulator's original document. How RegAlert works
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