Rule · SAMA · 5 Oct 2025
The Saudi Central Bank mandates that financial institutions under its supervision provide postal service providers with the National Address when submitting documents related to customers' financial products and services. This directive establishes the National Address as the primary reference for customer addresses, aligning with Saudi Post's data and a General Authority for Transport decision that requires postal providers to reject shipments lacking a National Address starting from 20/01/2026 AH. Institutions must ensure strict compliance with all related systems and instructions to guarantee accurate delivery of financial service documentation.
Item: No
Saudi Central Bank Unit
Ref. No.: 472023282
Date: 13/04/1447 AH
Attachments: None
Saudi Central Bank
Circular
Dear Sir/Madam,
Peace, mercy, and blessings of God be upon you.
Subject: Providing Postal Service Providers with the National Address.
Reference is made to the Saudi Central Bank's authority to issue relevant instructions for financial institutions under its supervision, based on the provisions of its system issued by Royal Decree No. (M/36) dated 11/4/2441 AH, and related systems. Further reference is made to Circular No. (371000068810) dated 9/6/7341 AH, supplementary to the Saudi Central Bank Circular No. (351000101674) dated 14/8/1435 AH regarding the approval of arrangements to activate provisions related to residential and work addresses, and the Bank's confirmation that various services provided to customers must be linked to the approved National Address data held by Saudi Post (SPL), and to the General Authority for Transport Decision No. (1/46/196) dated 8/01/6441 AH, which mandates postal service providers not to accept mail shipments without a National Address starting from 20/01/2026 AH.
Accordingly, the Saudi Central Bank emphasizes the importance of providing postal service providers with the National Address when submitting requests for delivering documents related to customers' financial products and services, ensuring that the National Address serves as a primary and fundamental reference for determining customer addresses, while adhering to all relevant systems and instructions.
For your information and necessary action.
Yours faithfully,
[Signature]
Yazid bin Ahmed Al-Sheikh
Deputy Governor for Supervision
[Signed on behalf of] Muath bin Abdulmohsen Al-Yousef Deputy Governor for Monetary and Financial Stability
Distribution Scope:
All financial institutions under the supervision of the Saudi Central Bank.
P.O. Box 2992 Riyadh 11169, Kingdom of Saudi Arabia Tel: +966 11 463 3000
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“based on the provisions of its system issued by Royal Decree No. (M/36) dated 11/4/2441 AH”
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Source: Saudi Central Bank — original document · Summary generated with machine assistance and reviewed before publication; the authoritative text is the regulator's original document. How RegAlert works
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