Regulatory Alerts2022-04-28
Added
PSD Circular No. 07: Ensuring uninterrupted ATM, POS, Internet Banking, Online e-Payment Gateway and MFS services during the Eid-ul-Fitr vacation
The document mandates scheduled banks, mobile financial service providers, payment service providers, and payment system operators to ensure uninterrupted transactions and cash supply for ATMs, POS, Internet Banking, Online e-Payment Gateways, and MFS during the Eid-ul-Fitr vacation. It requires specific operational measures including maintaining ATM cash, resolving technical glitches promptly, ensuring POS security, enforcing the 20,000 BDT transaction limit for online payments, and providing immediate fund crediting for transactions with response code 85. Additionally, entities must ensure system security, send SMS alerts for transactions, conduct public awareness campaigns, provide 24/7 customer support, and comply with all prior circulars issued by the department.