Regulatory Alerts2026-09-01 | 44/2Added
Regarding the petition of Ms. [...], registered with the National Financial Market Commission under no. 4594 on 08.06.2026, in relation to NCO "EXTRA CREDIT" SRL
The National Commission for the Financial Market (CNPF) found that NCO "EXTRA CREDIT" SRL violated several provisions of consumer protection and civil law in a non-bank credit agreement. The agreement's interest rate calculation method, based on a 360-day year, was deemed incompatible with legal requirements for a 365 or 366-day calendar year. Additionally, the early repayment compensation clause allowed for a 1% commission, exceeding the legal limit of 0.5% for repayments made within one year of termination. The agreement also failed to include mandatory information for consumers, such as the right to a repayment schedule, the right of withdrawal, and details on dispute resolution. Finally, the penalty calculation basis, applied to the entire outstanding amount rather than solely the principal, was found to be absolutely null and void.
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