Regulation on licensing of foreign exchange entities

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Note: The translation is unofficial, for information purpose only NATIONAL BANK OF MOLDOVA DECISION on the approval of the Regulation on licensing of foreign exchange entities [Title amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] No 304 of 10 November 2016 (in force as of 10.12.2016) Official Monitor of the Republic of Moldova No 416-422 of 2 December 2016, Article 2072

Registered by:
Ministry of Justice of the Republic of Moldova No 1149 of 17 November 2016 Minister _______ Vladimir Cebotari Pursuant to Article 5 paragraph (1) letter l), Article 11 paragraph (1), Article 27 paragraph (1) letter c) and Article 51 letter b) of the Law No 548/1995 on the National Bank of Moldova (republished in the Official Monitor of the Republic of Moldova, 2015, No 297-300, Article 544), with further amendments and completions, the provisions of Article 4 paragraph (12), Chapter V of the Law No 62/2008 on Foreign Exchange Regulation (republished in the Official Monitor of the Republic of Moldova, 2016, No 423-429, Article 859), with further amendments, the Executive Board of the National Bank of Moldova DECIDES:
[Adoption clause amended by the NBM’s Decision No 255 of 06.11.2025, in force as of 01.01.2026] [Adoption clause amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] [Adoption clause amended by the NBM’s Decision No 235 of 19.09.2019, in force as of 30.10.2019] 1.To approve the Regulation on licensing of foreign exchange entities, according to the Annex to this Decision. [Paragraph 1 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] 2.To repeal the provisions of paragraph 1 letters b), d), e), k)-n), paragraph 2 letters a)-c), i) and j), Chapters II-IV, X, XI, Annexes 1-71 , 11-20 and 29 of the Regulation on foreign exchange entities, approved by Decision No 53 of 5 March 2009 of the Council of Administration of the National Bank of Moldova (Official Monitor of the Republic of Moldova, 2009, No 62-64, Article 269), with further amendments and completions, registered by the Ministry of Justice of the Republic of Moldova under No 666 on 16 March 2009. 3.This Decision shall enter into force on 10 December 2016. CHAIRMAN OF THE EXECUTIVE BOARD OF THE NATIONAL BANK OF MOLDOVA Sergiu CIOCLEA No 304 of 10 November 2016

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Approved by Decision of the Executive Board of the National Bank of Moldova No 304 of 10 November 2016 Note: Throughout the text of the regulation, the word "WEB" is replaced by the word "web" according to the NBM’s Decision No 255 of 06.11.2025, in force as of 01.01.2026. Note: In the title of the regulation and in the titles of the annexes, the text “control and sanctioning” is excluded; Throughout the text of the regulation (except for paragraph 1 letter b)), including in the annexes (except for the texts "National Bank of Moldova", "To the National Bank of Moldova" in the line corresponding to the recipient): the words "National Bank of Moldova", in any grammatical form shall be substituted with the acronym "NBM" according to the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023; Note: Throughout the text of the Regulation, including the Annexes, the words "tax authority" in any grammatical form are replaced by the words "State Tax Service", in the respective grammatical form, according to the NBM’s Decision No 74 of 14.04.2022, in force as of 16.05.2022 Note: Throughout the regulation:
except for paragraph 1, the text "Law No 62-XVI of March 21, 2008", in any grammatical case, shall be substituted with the text "Law No 62/2008", in the corresponding grammatical case; the text "Law No 190-XVI of July 26, 2007", in any grammatical case, shall be substituted with the text "Law No 308/2017", in the corresponding grammatical case according to the NBM’s Decision No 235 of 19.09.2019, in force as of 30.10.2019 REGULATION on licensing of foreign exchange entities Amended by:
NBM’s Decision No 255 of 06.11.2025, Official Monitor of the Republic of Moldova No 565-568 of 13.11.2025, Article 1001; NBM’s Decision No 161 of 10.08.2023, Official Monitor of the Republic of Moldova No 328-331 of 25.08.2023, Article 823; NBM’s Decision No 74 of 14.04.2022, Official Monitor of the Republic of Moldova No 135-140 of 06.05.2022, Article 534; NBM’s Decision No 246 of 26.09.2019, Official Monitor of the Republic of Moldova No 315-319 of 25.10.2019, Article 1823; NBM’s Decision No 235 of 19.09.2019, Official Monitor of the Republic of Moldova No 302 of 30.09.2019,
Article 1667.
Chapter I.
GENERAL PROVISIONS

This Regulation uses the terms defined in Law No 62/2008 on foreign exchange
regulation (hereinafter – Law No 62/2008). In addition, for the purpose of this Regulation the following terms are used:
a) foreign exchange bureau of the licensed bank – the foreign exchange bureau of the licensed bank, as defined in Article 41 paragraph (41 ) of the Law No 62/2008; b) authorised copy of the license – the copy of license of the foreign exchange office for carrying out currency exchange activity in cash with individuals, certified by the National Bank of Moldova (hereinafter – NBM) according to the provisions of this Regulation; c) aggregate fiscal documents – documents provided for by the fiscal legislation, which are obtained by means of the cash register and control equipment, including the cash register and control equipment with which the currency exchange machine is equipped, and contain the aggregate data on the operations performed with their use;

3 d) premises of the foreign exchange entity – the premises of the foreign exchange bureau of the licensed bank, of the foreign exchange office, of its branch, of the foreign exchange bureau of the hotel where the currency exchange operations in cash with individuals are carried out directly through the counters; e) license of the NBM (license) – license for carrying out the currency exchange activity in cash with individuals, issued by the NBM according to the provisions of the Law No 62/2008 to the foreign exchange office or resident legal entity providing hotel services (hereinafter - hotel); f) individuals – resident and non-resident individuals specified in Article 3 paragraph 9) letter a) and paragraph 10) letter a) of the Law No 62/2008; g) work program – hours of the working day during which the foreign exchange bureau of the licensed bank, the foreign exchange office, its branch, the foreign exchange bureau of the hotel, currency exchange machine performs the currency exchange operations in cash with individuals. This work program shall be submitted in the form of the weekly schedule indicating the beginning and the end of the work program for each working day and, where appropriate, lunch break and non-working days of the week; h) foreign exchange bureau of the hotel – the counter within the hotel premises through which purchase operations of cash in foreign currency/traveller’s cheques in foreign currency from individuals against national currency shall be carried out; i) applicant – resident legal entity, which submits in electronic form to the NBM the application and the documents necessary to obtain the license/authorised copy of the license and to carry out other procedures within the licensing process regulated by the Law No 62/2008; j) license holder – the foreign exchange office or the hotel that holds the license of the NBM; k) foreign exchange entities – residents specified in Article 41 paragraph (2) of the Law No 62/2008; l) authorised person – an individual, the administrator of the foreign exchange office/hotel or another person empowered by them, who on behalf of the foreign exchange office/hotel submits to the NBM in electronic form applications and other documents necessary for obtaining licences/authorised copies of licences/duplicates thereof and for carrying out other procedures within the licensing process, regulated by the Law No 62/2008, as well as an employee of the bank, who, on the basis of the powers of attorney granted by the licensed bank, submits to the NBM in electronic form the information referred to in Chapter III; m) the web portal of the National Bank of Moldova (NBM web portal) - component of the Information System of the NBM on licensing, authorisation and notification, through which the foreign exchange offices and hotels submit to the NBM in electronic form applications and other documents necessary to obtain licences/authorised copies of licences/duplicates thereof and to carry out other
procedures within the licensing process, regulated by the Law No 62/2008, as well as through which the licensed banks submit to the NBM in electronic form the information referred to in Chapter III; n) NBM web portal User Guide for presenting information by licensed banks (Bank’s User Guide) - technical document prepared by the NBM, placed on the NBM web portal, which contains the information required for licensed banks to submit the information provided for in
Chapter III, in electronic form, to the NBM;

4 o) NBM web portal User Guide for the submission by the foreign exchange offices and hotels of the documents related to the licensing process (User's guide for foreign exchange offices and hotels) - technical document developed by the NBM, posted on the NBM web portal, which contains the necessary information for the electronic submission to the NBM by the foreign exchange offices and hotels of the applications and other documents related to the licensing process and the conduct of other procedures within the licensing process regulated by the Law No 62/2008. [Paragraph 1 amended by the NBM’s Decision No 255 of 06.11.2025, in force as of 01.01.2026] [Paragraph 1 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] [Paragraph 1 supplemented by the NBM’s Decision No 74 of 14.04.2022, in force as of 16.05.2022] [Paragraph 1 amended by the NBM’s Decision No 235 of 19.09.2019, in force as of 30.10.2019]
2. This Regulation establishes the following:
a) the particularities related to the process of licensing in electronic form the currency exchange activity in cash with individuals of the foreign exchange office and the hotel and carrying out other procedures within the licensing process; b) the modality of informing in electronic form the NBM by the licensed banks on their foreign exchange bureaux and currency exchange machines; [Paragraph 2 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
3. The licensing of the currency exchange activity in cash with individuals of the foreign
exchange office and the hotel shall be carried out in accordance with the provisions of the Law No 62/2008, the Law No 548/1995 on the National Bank of Moldova, considering the particularities set out in this Regulation. [Paragraph 3 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
4. In order to determine the compliance with the requirements on amount of funds stipulated
in the Law No 62/2008 by the foreign exchange entity, the official exchange rate of the Moldovan leu against foreign currencies is applied, which shall be valid:
a) at the date of performing the currency exchange operation - in the case referred to in
Article 421
paragraph (2) letter c) and paragraph (3) letter f) of the Law No 62/2008; b) at the date of the calculation - in the case referred to in Article 44 paragraph (1), (2), (4) and (5) of the Law No 62/2008. [Paragraph 4 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] 41 . In order to submit applications and other documents in electronic form to the NBM, the empowered person shall use a qualified electronic signature in accordance with the Law No 124/2022 on electronic identification and trust services. [Paragraph 41 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] [Paragraph 41 introduced by the NBM’s Decision No 74 of 14.04.2022, in force as of 16.05.2022]
Chapter II.
LICENSING OF FOREIGN EXCHANGE OFFICES AND HOTELS
Section 1.
General provisions
5. The documents referred to in this Chapter shall be submitted to the NBM in electronic
form via the NBM web portal, in accordance with the User Guide for foreign exchange offices and hotels. [Paragraph 5 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
6. In order to obtain the right to submit electronically to the NBM the documents provided
for in this Chapter, the authorised person of the foreign exchange office/hotel shall register on the NBM web portal as a user in accordance with the User Guide for foreign exchange offices and hotels. If a person other than the foreign exchange office/hotel administrator is registered as an authorised person, the registration on the web portal of the NBM shall be carried out based on the

5 act confirming the power of attorney provided by the administrator in accordance with the civil legislation. [Paragraph 6 in the wording of the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] [Paragraphs 7-10 repealed by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
11. The licenses, authorised copies of the licenses, including re-issued licenses, duplicates of
the licenses/authorised copies of the licenses shall be handed over upon signature to the administrator of the foreign exchange office, of the hotel or to his/her empowered person.
Section 2.
Particularities related to the documents required for obtaining the license/authorised copy of the license
12. In order to obtain the license/authorised copy of the license for carrying out the currency
exchange activity in cash with individuals, by the applicant – the foreign exchange office, the following documents shall be submitted to the NBM:
a) for the activity via the counters and via currency exchange machines – an application for issuing the license according to the form specified in Annex 1 to this Regulation, to which the documents mentioned in Article 47 paragraph (2) of the Law No 62/2008 shall be attached; b) for the activity only via currency exchange machines – an application for issuing the license according to the form specified in Annex 1 to this Regulation, to which the documents mentioned in Article 47 paragraph (2) letters b) – d), i) – k), m) – o) of the Law No 62/2008 shall be attached; c) for the activity via a branch – an application for issuing the authorised copy of the license according to the form specified in Annex 2 to this Regulation, to which the documents mentioned in Article 47 paragraph (4) of the Law No 62/2008 shall be attached.
13. In order to obtain the license for carrying out the currency exchange activity in cash with
individuals, by the applicant – the hotel, the following documents shall be submitted to the NBM:
a) for the activity via foreign exchange bureau of the hotel and via currency exchange machines – an application for issuing the license according to the form specified in Annex 1 to this Regulation, to which the documents mentioned in Article 47 paragraph (6) of the Law No 62/2008 shall be attached; b) for the activity only via currency exchange machines – an application for issuing the license according to the form specified in Annex 1 to this Regulation, to which the documents mentioned in Article 47 paragraph (6) letters b), c), e)-f), h)-j) of the Law No 62/2008 shall be attached.
14. In case of requesting the issuance of the license, for the confirmation of the existence on
the account of the foreign exchange office opened with a licensed bank of the pecuniary contributions in its authorised capital in the minimum amount established in Article 44 paragraph (1) of the Law No 62/2008, the document/documents stipulated in paragraph 1 letter a) of Annex 3 to this Regulation, which correspond to the requirements specified in paragraphs 5, 6, 8 letter a), and the documents referred to in paragraph 41 of the mentioned Annex, shall be submitted. [Paragraph 14 supplemented by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
15. In case of requesting the issuance of the authorised copy of the license, for the
confirmation of the existence of funds specified in Article 44 paragraph (1) and (2) of the Law No 62/2008, the foreign exchange office shall submit the following documents stipulated by this Regulation:
1) in case of requesting the issuance of the authorised copy of the license simultaneously
with the requesting the issuance of the license – the document/documents specified in paragraph 1 letter b) of the Annex 3, which correspond to the requirements specified in paragraphs 5, 6, 8 letter a) and the documents referred to in paragraph 41 of the mentioned Annex, shall be submitted;

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2) in case of requesting the issuance of the authorised copy of the license after the issuance
of the license, the following documents shall be submitted:
a) the document stipulated in paragraph 2 of the Annex 3, which complies with the requirements specified in paragraphs 5, 6 and 8 letter b) of the mentioned Annex, except for the case when the holder of license has already submitted the information about the modification of the amount of funds, according to paragraph 40, letter a); and/or b) the document stipulated in paragraph 3 of the Annex 3, which correspond to the requirements specified in paragraph 8 letter b) of the mentioned Annex; c) the document stipulated in paragraph 4 of Annex 3 - in case of increase of the share capital from the profit obtained by the foreign exchange office; d) the documents referred to in paragraph 41 of Annex 3. [Paragraph 15 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] [Paragraph 15 supplemented by the NBM’s Decision No 235 of 19.09.2019, in force as of 30.10.2019] [Paragraph 16 repealed by the NBM’s Decision No 235 of 19.09.2019, in force as of 30.10.2019]
17. The funds referred to in paragraph 14 and paragraph 15 shall be withdrawn from the
bank accounts of the foreign exchange office/its branches upon the submission to the licensed bank, as the case may be, the licence/authorised copy of the licence issued by the NBM. [Paragraph 17 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
18. The confirmation on the availability of means and devices specified in Article 42
paragraph (1) of the Law No 62/2008, necessary for carrying out currency exchange activity by the foreign exchange office, its branch, the hotel shall be submitted:
a) in case of carrying out the operations through the counters – by filling in the form specified in Annex 4 to this Regulation, to which the document/documents of registration of the Cash Register and Control Equipment at the State Tax Service shall be attached; b) in case of carrying out the operations through the currency exchange machines – by filling in the form according to Annex 5 to this Regulation. [Paragraph 18 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
19. The confirmation on compliance of the premises of the foreign exchange office, its
branch, designed for the performance of the currency exchange operations in cash with individuals, with the requirements established in Article 44 paragraph (10) of the Law No 62/2008 and in Annex 6 to this Regulation, shall be submitted by filling in the form according to Annex 7 to this Regulation. [Paragraph 19 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
20. The statutory declarations of the persons specified in Article 47 paragraph (2) letter i1
), paragraph (4) letter h1
) and paragraph (6) letter e1
) of the Law No 62/2008 shall be drawn up by the persons concerned, by filling in the form according to Annex 8 to this Regulation. [Paragraph 20 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
21. The statutory declarations of the legal entities specified in Article 47 paragraph (2) letter
i
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) of the Law No 62/2008 shall be made by the administrators of the legal entities by filling in the form according to the Annex 9 to this Regulation. [Paragraph 21 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
22. The statutory declarations of the individuals specified in Article 47 paragraph (2) letter
i
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) of the Law No 62/2008 shall be made by each individual by filling in the form according to
Annex 10 to this Regulation.
[Paragraph 22 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
23. The personal files of the persons specified in Article 47 paragraph (2) letter j), paragraph
(4) letter i) and paragraph (6) letter f) of the Law No 62/2008 shall be drawn up by the persons concerned according to the form specified in Annex 11 to this Regulation. If the abovementioned persons are resident individuals, their personal files shall have attached, in the established manner,

7 the copy of identity document from the national passports system (identity card, permit for permanent residence etc. issued by the competent authority of the Republic of Moldova), and in case of non-resident individuals – a copy of residence permit issued by the competent authority of the Republic of Moldova. A copy of the document confirming studies in economics shall be attached to the personal file of the chief accountant of the foreign exchange office, if applicable, of the accountant of the hotel. [Paragraph 23 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
24. The work program of the foreign exchange office, its branch, of the foreign exchange
bureau of the hotel, of the currency exchange machine shall contain the name of the license holder, the name of the branch, the information mentioned in paragraph 1 letter g), the approval date of work program and shall be signed by the administrator of the foreign exchange office/hotel or by his/her empowered person.
25. The information on the number of counters of the foreign exchange office, of its branch
shall be submitted by filling in the form according to the Annex 12.
[Paragraph 25 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
26. The information on the compliance of currency exchange machine with the provisions
established in Article 421 of the Law No 62/2008 shall be submitted by filling in the form specified in the Annex 13 to this Regulation. 261 . The documents specified in paragraphs 20-23, signed by the persons referred to in those paragraphs, shall be submitted by the authorised person in electronic form to the NBM via the NBM web portal, in accordance with the User Guide for foreign exchange offices and hotels. The responsibility for the correctness, authenticity and timeliness of the information/data contained in the documents specified in paragraphs 20-23 lies with the persons who prepared and signed them. [Paragraph 261 introduced by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] 26². Applications, information, confirmations, notifications specified in Annexes 1, 2, 4, 5, 7, 12-16, 19 and 20 shall be drawn up, signed, and submitted to the NBM by the authorised person in electronic form via the NBM web portal in accordance with the User Guide for foreign exchange offices and hotels. [Paragraph 262 introduced by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] 26³. In order to submit electronically to the NBM the documents to be attached to the applications, confirmations, notifications specified in Annexes 1, 2, 4, 14, 15, 16, 19, 20 and paragraph 23 (with the exception of the documents prepared by the authorised person via the NBM web portal), the authorised person shall sign the documents concerned with the application of the qualified electronic signature. [Paragraph 263 introduced by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] 264 . The applications, confirmations, notifications referred to in paragraph 263 shall be attached:
(a) in the case of paper documents – scanned documents, ensuring the integrity and quality of the scanned documents (so that the document contains all the information and is legible) and the consecutiveness of the pages; b) in the case of documents in electronic form – documents in electronic form that meet the requirements of Law No 124/2022 on electronic identification and trust services. [Paragraph 264 introduced by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] 265 . The NBM may request the submission of the originals/certified copies of the documents, which were attached to the applications, confirmations, notifications submitted via the NBM web portal, to verify their authenticity.

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In the case of submission of the originals on paper to the NBM, the applicant shall attach copies of the originals. The originals submitted on paper shall be returned, at the request of the applicant, after the NBM representative confirms on the copies submitted that they correspond to the originals. [Paragraph 265 introduced by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
Section 3.
Process of issuing the license/authorised copy of the license
27. The NBM shall adopt the decision on the issuance of the license/authorised copy of the
license or on the rejection of the application for issuance of the license/authorised copy of the license within 30 working days from the date of electronic registration of the application with the NBM, to which all necessary documents shall be attached. [Paragraph 27 in the wording of the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
28. If necessary, within 5 working days from the date of registration of the application for
issuing the license/authorised copy of the license, the NBM shall notify the foreign exchange office or the hotel about the need to submit the missing documents and/or the corrected documents according to the requirements laid down by the Law No 62/2008 and this Regulation, within a maximum of 5 working days from the date of notification, as well as about the suspension of the administrative procedure during this period. If the foreign exchange office or the hotel does not submit the mentioned documents within the established term, the NBM shall notify the foreign exchange office or the hotel about the termination of the administrative procedure. The foreign exchange office or hotel may submit a new application for issuing the license/authorised copy of the license to which all necessary documents, including those required by the NBM under this paragraph, shall be attached. [Paragraph 28 in the wording of the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] 281 . In order to ensure compliance with the provisions of Article 15 paragraphs (8) and (9) of Law No 308/2017 on preventing and combating money laundering and terrorist financing, the NBM shall request the opinion of the Office for Prevention and Fight Against Money Laundering and, if applicable, of other competent authorities in the country, for which period the administrative procedure shall be suspended, and shall notify the foreign exchange office and the hotel thereof. [Paragraph 281 introduced by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
29. NBM shall adopt the decision to issue the license/authorised copy of the license if there
are no reasons for rejecting the application for issuing the license/authorised copy of the license as provided for in Article 48 paragraph (3) of the Law No 62/2008.
30. In case of adopting the decision on the license issuance, the applicant shall submit to the
NBM the document confirming the payment of the fee for the license issuance.
31. In case of adopting the decision on the issuance of authorised copy of the license, the
applicant shall submit to the NBM the document confirming the payment of the fee for issuing of the authorised copy of the license. [Paragraph 31 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] 311 . The document referred to in paragraph 30, if applicable, in paragraph 31 shall be submitted to the NBM in electronic form, considering the provisions of paragraphs 263 and 264 . [Paragraph 311 introduced by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
32. The license issued by the NBM shall contain the note regarding the carrying out
currency exchange activity in cash with individuals by the foreign exchange office through its counters and/or through currency exchange machines.

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33. Where the decision on the license issuance was adopted under which the foreign
exchange office will carry out operations through currency exchange machine, the information on each machine (at least the registration number assigned by the State Tax Service to the machine and its installation address) shall be reflected in the Annex to the license.
34. The authorised copy of the license shall meet the following requirements:
a) it shall be a copy of the original license of the NBM, including of the Annex thereto; b) the first page of the copy of the license and of the copy of the Annex to the license shall contain the following inscription in the upper right quadrant:

”Authorised copy for the branch
___________________________________ with the legal address________________________________ address where the currency exchange activity is carried out ___________________________________________________ ___________________________________________________________________, (position, signature, name and surname of the Governor/First Deputy Governor/Deputy Governor of the NBM) _____________________”; (date)

c) on the respective document, the original signature of the Governor/First Deputy Governor/Deputy Governor of the NBM shall be applied, as well as the date of signature; d) on the document and on the respective signature, the NBM stamp with the state coat of arms shall be applied. [Paragraph 34 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
35. In order to facilitate the processes related to the reporting to the NBM, the foreign
exchange office or the hotel shall receive through the NBM web portal a notification in electronic form which shall contain, as the case may be, the numeric code of the foreign exchange office/branch, the numeric code of the hotel, the numeric code of the currency exchange machine assigned by the NBM. [Paragraph 35 in the wording of the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
Section 4.
Periodical submission of certain documents
36. Annually, until April 1st, the license holders shall submit to the NBM the documents
referred to in Article 47 paragraph (2) letters i) and i1 ), paragraph (4) letters h) and h1 ) and paragraph (6) letters e) and e1 ) of the Law No 62/2008.
37. The documents referred to in paragraph 36 of this Regulation shall be submitted in
electronic form via the NBM web portal, in accordance with the User Guide for foreign exchange offices and hotels, considering the provisions of paragraphs 263 and 264 . [Paragraph 37 in the wording of the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] 371 . In case the administrator or the deputy administrator also acts as chief accountant and/or is a partner/shareholder, beneficial owner of the foreign exchange office, only one criminal record issued in his/her name and one statutory declaration may be submitted to the NBM in accordance with paragraph 36. [Paragraph 371 in the wording of the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] [Paragraph 371 introduced by the NBM’s Decision No 235 of 19.09.2019, in force as of 30.10.2019] 372 . The NBM may request the submission of originals/certified copies of the documents referred to in paragraph 36 considering the provisions of paragraph 265 . [Paragraph 372 introduced by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]

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Section 5.
Modification of data contained in the application for the issue of license and in the attached documents
38. In case of changes in the data contained in the application for issuing the
license/authorised copy of the license and the documents attached thereof (except for the work program), which do not result in the licence/authorised copy of the licence being re-issued, the licence holder shall, within 10 working days of the date on which the changes occurred, shall inform the NBM, by a notification on data modification according to the form specified in Annex 14 to this Regulation. The documents confirming those changes shall be attached to the notification. [Paragraph 38 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
39. If the changes have occurred in the work program of the foreign exchange office, of its
branch, of the foreign exchange bureau of the hotel, of the currency exchange machine, the license holder, within 10 working days of the date of the changes, shall notify the NBM on this fact by a letter, attaching the modified work program (which must comply with the provisions of paragraph 24 of this Regulation). [Paragraph 39 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
40. In case the foreign exchange office has increased the amount of funds provided for in
Article 44 paragraph (1) and, if branches exist, in paragraph (2) of the Law No 62/2008, the
notification mentioned in paragraph 38 to this Regulation shall have attached:
a) the document specified in paragraph 2 of Annex 3, which corresponds to the requirements specified in paragraphs 5 and 6 of the mentioned Annex; and/or b) the document specified in paragraph 4 of Annex 3. c) the documents referred to in paragraph 41 of Annex 3. [Paragraph 40 amended by the NBM’s Decision No 255 of 06.11.2025, in force as of 01.01.2026] [Paragraph 40 supplemented by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
41. If changes have occurred in the facts confirmed upon the issue of the license/authorised
copy of the license by documents specified in Article 47 paragraph (2) letter i), paragraph (4) letter h) and paragraph (6) letter e) of the Law No 62/2008, the foreign exchange office/hotel shall inform the NBM by the notification mentioned in paragraph 38 of this Regulation on the fact that the person concerned has a criminal record, with the specified documents attached. [Paragraph 41 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
42. If changes have occurred in the facts declared upon the issue of the license/authorised
copy of the license by documents specified in Article 47 paragraph (2) letters i1 ) and i2 ), paragraph (4) letter h1), and paragraph (6) letter e1 ) of the Law No 62/2008, by the notification referred to in paragraph 38 of this Regulation, the foreign exchange office/hotel shall inform the NBM about this fact, by attaching the documents that confirm the above-mentioned changes.
43. In the case of changes in the situations referred to in Article 51 paragraph (4) of the Law
No 62/2008, to the documents, which have been submitted as indicated in Annex 4, 5, 7, 12, 13 of this Regulation (various confirmations/other information, etc.), the similar documents filled in taking into account the modified data shall be attached to the notification referred to in paragraph 38 of this Regulation. [Paragraph 43 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] 431 . In the case of modification/completion of the composition of the members/shareholders of the foreign exchange office, the beneficial owners of the foreign exchange office or the beneficial owners of the hotel or the adminstrator, his deputy or the chief accountant (accountant) of the foreign exchange office has been replaced or the administrator, his deputy or the accountant of the hotel, responsible for the currency exchange activity in cash with individuals of the hotel, in addition to the information on the respective modifications/completions, the foreign exchange office or the hotel shall submit, as the case may be, the documents specified in Article 47

11 paragraph (2) letters i) – j), paragraph (4) letters h)-i), paragraph (6) letters e)-f) of the Law No 62/2008 with regard to the mentioned persons. The documents specified in Article 47 paragraph (2) letters (i1 ) – (j), paragraph (4) letters (h1 ) and (i), paragraph (6) letters (e1 ) and (f) shall be completed, as appropriate, in accordance with Annexes 8-11. In case of modification of the composition of the members/shareholders of the foreign exchange office, of its beneficial owners or of the beneficial owners of the hotel, the documents on the basis of which the composition of the members/shareholders/beneficial owners of the foreign exchange office or of the beneficial owners of the hotel was modified shall be additionally submitted, as well as, if applicable, the documents confirming the source of the financial means used for the purchase of shares/equity of the foreign exchange office. The documents referred to in this paragraph shall be annexed to the notifications referred to in paragraph 38. [Paragraph 431 introduced by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] 432 . In order to ensure compliance with Article 15 paragraph (8) and (9) of Law No 308/2017 on preventing and combating money laundering and terrorist financing, the NBM shall request the opinion of the Office for Prevention and Fight against Money Laundering and, if applicable, of other competent authorities in the country, for which period the administrative procedure shall be suspended, as well as notify the foreign exchange office and the hotel thereof. [Paragraph 432 introduced by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] 433 . The modification/completion of the composition of the members/shareholders of the foreign exchange office, of the beneficial owners of the foreign exchange office and/or the replacement of the foreign exchange office administrator, of the deputy of the foreign exchange office shall be carried out in compliance with the provisions of Article 65 paragraph (8) and (9) and/or Article 66 paragraph (6) of Law No 62/2008. [Paragraph 433 introduced by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] [Paragraph 44 repealed by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
45. In case of suspension/resumption/definitive termination of the activity of the foreign
exchange office, of its branch, of the foreign exchange bureau of the hotel, the suspension/resumption of activity through currency exchange machine (machines), the foreign exchange office and the hotel shall inform the NBM about this fact by letter, at least one day before the date of suspension/resumption/definitive termination of the respective activity. In case of definitive termination of the activity of foreign exchange office, its branch, currency exchange activity of the hotel, the original of the license/authorised copy of the license shall be submitted within 3 working days to the NBM from the date of definitive termination of the activity. [Paragraph 45 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] [Paragraph 45 supplemented by the NBM’s Decision No 235 of 19.09.2019, in force as of 30.10.2019] 451 . By derogation from paragraph 45, in the event of suspension of the activity of the foreign exchange office, its branch, the foreign exchange bureau of the hotel, the activity through the currency exchange machine(s) due to unforeseen events (e.g., technical malfunctions of the video surveillance and recording system of the currency exchange activity, cash register and control equipment, power outages, absence of employees), the foreign exchange office and the hotel shall inform the NBM of this fact by letter, on the day of the unforeseen event that caused the suspension of activity and, upon request, shall submit evidence attesting to the cause of the suspension. The foreign exchange office and the hotel shall inform the NBM on the day of resumption of activity. [Paragraph 451 introduced by the NBM’s Decision No 255 of 06.11.2025, in force as of 01.01.2026]
46. The letters referred to in paragraph 45 and 451
shall contain, where appropriate, the name of the foreign exchange office, of its branch, of the hotel, the registration number assigned by the State Tax Service to the currency exchange machine (machines) and its installation address, the date of suspension/resumption/definitive termination of the respective activity, the reasons for

12 the suspension of the activity, as well as other information deemed necessary to be indicated by the foreign exchange office and the hotel. [Paragraph 46 in the wording of the NBM’s Decision No 255 of 06.11.2025, in force as of 01.01.2026] 461 . The notification referred to in paragraph 38, the letters referred to in paragraphs 39, 45 and 451 , as well as, if applicable, the documents attached thereto shall be submitted to the NBM in electronic form via the NBM web portal, in accordance with the User Guide for foreign exchange offices and hotels, considering the provisions of paragraphs 262 – 265 . [Paragraph 461 amended by the NBM’s Decision No 255 of 06.11.2025, in force as of 01.01.2026] [Paragraph 461 introduced by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
47. In case of changes in the data contained in the application for the re-issuance of the
licence/authorised copy of the licence and in the documents attached thereto which lead to the issuance of the licence/authorised copy of the licence, the licence holder shall inform the NBM of such changes by submitting the application for the reissue of the licence/authorised copy of the licence in accordance with the provisions of Section 6 of this Chapter. [Paragraph 47 in the wording of the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
Section 6.
Re-issue of license/authorised copy of the license
48. In the case of modification of the name of the licence holder or other data contained in
the licence, the foreign exchange office and the hotel shall submit to the NBM, within 10 working days from the date of the change, an application for re-issue of the license according to Annex 15 to this Regulation. If the foreign exchange office has branches, in the same application for reissue, the license holder shall require the issuance, for each branch, the authorised copy of the updated license. [Paragraph 48 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
49. In case of modification of the name of the branch of the foreign exchange office or of
other data contained in the authorised copy of the licence, the foreign exchange office shall be obliged within 10 working days from the date of the modification to submit to the NBM for each branch an application for re-issue of the authorised copy of license according to the model in
Annex 16 to this Regulation.
[Paragraph 49 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
50. The documents specified in Article 52 paragraph (2) of the Law No 62/2008 shall be
attached to the application for re-issue, considering the following particularities:
a) the copy of the license shall be attached to the application for re-issue of license of the foreign exchange office/hotel; b) the copy of the license and the copies of the authorised copies of that license shall be attached to the application for re-issue of license of the foreign exchange office which has branches; c) the copy of authorised copy of the license and the original of the license shall be attached to the application for re-issue of the authorised copy of the license. [Paragraph 50 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] 501 . The NBM shall reject the application for the re-issuance of the licence/authorised copy of the licence on the grounds referred to in Article 48 paragraph (3) of Law No 62/2008, as well as in case of non-compliance with the provisions of Article 44 paragraph (10) of the Law referred to. [Paragraph 501 introduced by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] [Paragraph 51 repealed by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]

13
52. The NBM shall notify the applicant about the adoption of the decision on the re-issue of
the license/authorised copy of the license not later than the third working day after the date of adoption of the decision. [Paragraph 52 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
53. In case of adoption of the decision on the re-issue of the license/authorised copy of the
license, the applicant shall submit to the NBM the document confirming the payment of the fee for the re-issue of the license/authorised copy of the license. 531 . The documents indicated in paragraphs 48-50 and paragraph 53 shall be submitted to the NBM in electronic form via the NBM web portal, in accordance with the User Guide for foreign exchange offices and hotels, considering the provisions of paragraphs 262 -265 . [Paragraph 531 introduced by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
54. The re-issued license/authorised copy of the re-issued license/re-issued authorised copy
of the license shall be issued on paper within up to 3 working days from the date of receiving the document confirming the payment of the fee for re-issuing. [Paragraph 54 supplemented by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
55. The re-issued license shall be issued on a new form. For the branches of the foreign
exchange office, the authorised copies of the re-issued license/re-issued authorised copy of the license shall be issued according to the provisions of paragraph 34. Upon issuance of the reissued licence/authorised copy of the reissued licence, the original of the previous licence/authorised copy of the previous licence shall be submitted to the NBM. [Paragraph 55 supplemented by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
56. In case of re-issue of license, the previous license, as well as, if the foreign exchange
office has branches, the authorised copies of the previous license, shall become invalid.
57. After the re-issue of the authorised copy of the license, the previous authorised copy of
the license shall become invalid.
Section 7.
Re-issue of the duplicate of license/authorised copy of the license
58. In case of loss or damage of the license, the license holder shall submit to the NBM an
application for issuing the duplicate according to the form specified in Annex 19. If the foreign exchange office has branches, in the same application for issuing the duplicate, the license holder shall require the issuance, for each of its branch, the authorised copy of the license duplicate.
59. In case of loss or damage of the authorised copy of the license, the foreign exchange
office shall submit to the NBM for each branch an application for issuing the duplicate according to the form specified in Annex 20. 591 . In case of loss of the license/authorised copy of the license, the license holder shall publish a notice to this effect in the Official Monitor of the Republic of Moldova. [Paragraph 591 introduced by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
60. The application for the issuance of the duplicate, which shall be submitted within 15
working days from the moment of ascertaining the loss of the licence/authorised copy of the licence, shall be attached:
a) the document confirming the payment of the fee for issuing the license duplicate/duplicate of each authorised copy of the license; b) the confirmation of publication of the announcement in the Official Monitor of the Republic of Moldova on the loss of the license/authorised copy of the license and, if appropriate:

14 c) if the foreign exchange office which has branches – the copies of the authorised copies of this license (to be replaced, based on the license duplicate); d) to the application for issuing the duplicate of the authorised copy of the license – the copy of the license. [Paragraph 60 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
61. In case of damage of the license/authorised copy of the license, the following shall be
attached to the application for the issue of duplicate:
a) the document confirming the payment of the fee for issuing the license duplicate/duplicate of each authorised copy of the license; b) the copy of the damaged license/authorised copy of the license, and, if appropriate:
c) if the foreign exchange office has branches - the copies of the authorised copies of license (to be replaced based on the license duplicate); d) to the application for issuing the duplicate of the authorised copy of the license the copy of the license shall be attached. [Paragraph 61 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] 611 . The documents referred to in paragraphs 58-61 shall be submitted to the NBM in electronic form via the NBM web portal, in accordance with the User Guide for foreign exchange offices and hotels, considering the provisions of paragraphs 262 – 265 . [Paragraph 611 introduced by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
62. The NBM shall make out the license duplicate on paper and apply the following
inscription on it:
”Duplicate date of issue
______________________________”
[Paragraph 62 supplemented by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
63. In case the foreign exchange office has branches, the authorised copy of the license
duplicate shall be issued for each branch on paper, according to the provisions of paragraph 34.
64. In the event that the branch’s authorised copy of the license was lost or damaged, the
National Bank of Moldova shall make out the duplicate of the authorised copy of the license, according to provisions of paragraph 34 letters a), c) and d), applying the following inscription on this copy:
”Duplicate date of issue _____________________________ Authorised copy for the branch ________________________ with legal address _________________________________ address where currency exchange activity is carried out _____________________________________________________________ ____________________________________________________________” (position, signature, name, and surname of the Governor/First Deputy Governor/Deputy Governor of the NBM)
65. While receiving the license duplicate/authorised copy of the license, the license holder
has the obligation to submit to the NBM the damaged original of the license/authorised copy of the license. On issue of the duplicate licence/authorised copy of the licence, the licence/authorised copy of the lost or damaged licence becomes invalid. [Paragraph 65 supplemented by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]

15
Chapter III.
Notification on the foreign exchange bureaux and currency exchange machines of the licensed banks
66. The licensed bank is obliged to inform the NBM about the opening of foreign exchange
bureau by a notification, in accordance with the form provided for in Annex 21, to which the work program of the respective foreign exchange bureau shall be attached.
67. The work program of the foreign exchange bureau of the licensed bank shall contain the
name of the licensed bank, the name of the licensed banks subdivision (branch/secondary office) within which the foreign exchange bureau is opened, the information provided for in paragraph 1 letter g), date of approval of work program as well as other information that bank considers necessary to indicate. [Paragraph 67 amended by the NBM’s Decision No 74 of 14.04.2022, in force as of 16.05.2022] 68. The licensed bank is obliged to inform the NBM about the installation of currency exchange machine, by a notification in accordance with the form provided for in Annex 22. 69. The information referred to in paragraphs 66-68 shall be submitted no later than on the date of opening the foreign exchange bureau/beginning of the operations via the installed currency exchange machine. [Paragraph 69 amended by the NBM’s Decision No 74 of 14.04.2022, in force as of 16.05.2022] 70. If the information submitted to the NBM according to paragraphs 66-68 of this Regulation were modified, the licensed bank shall inform the NBM, within 10 working days of the date of the modification, about this fact by submitting, as appropriate, the modified work program (according to paragraph 67 of this Regulation), the notification as presented in the model of Annex 21 or, as appropriate, Annex 22 of this Regulation. [Paragraph 70 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] [Paragraph 70 amended by the NBM’s Decision No 74 of 14.04.2022, in force as of 16.05.2022] 71. In the event of suspension/resumption/definitive termination of the activity of the foreign exchange bureau (bureaux) and/or activity via currency exchange machine (machines), the licensed bank shall submit to the NBM an informative letter, no later than one day before the date of suspension/resumption/definitive termination of the respective activity. 711 . In derogation from paragraph 71, in the event of suspension of the activity of the foreign exchange bureau (bureaux) and/or the activity through the currency exchange machine(s) due to unforeseen events (e.g., technical malfunctions of the video surveillance and recording system of the currency exchange activity, the bank’s information system, power outage), the licensed bank shall inform the NBM of this fact by letter on the day of the event causing the suspension of activity and, upon request, shall provide evidence attesting to the cause of the suspension. The bank shall inform the NBM on the day of resumption of the activity of the foreign exchange bureau (bureaux) and/or the activity through the currency exchange machine(s). [Paragraph 711 introduced by the NBM’s Decision No 255 of 06.11.2025, in force as of 01.01.2026] 72. The letters referred to in paragraphs 71 and 711 shall contain, where appropriate, the name of the licensed bank, the name of the licensed banks subdivision (branch/secondary office) within which the foreign exchange bureau is opened, the registration number assigned by the State Tax Service to the currency exchange machine (machines) and its installation address, the date of suspension/resumption/definitive termination of the respective activity, the reasons for the suspension of the activity, as well as other information that bank considers necessary to indicate. [Paragraph 72 in the wording of the NBM’s Decision No 255 of 06.11.2025, in force as of 01.01.2026] [Paragraph 72 amended by the NBM’s Decision No 74 of 14.04.2022, in force as of 16.05.2022]

16
73. The information referred to in paragraphs 66, 67, 68, 70, 71 and 711 shall be submitted to
the NBM in electronic form through the NBM web portal in accordance with the Bank’s User Guide. [Paragraph 73 amended by the NBM’s Decision No 255 of 06.11.2025, in force as of 01.01.2026] [Paragraph 73 in the wording of the NBM’s Decision No 74 of 14.04.2022, in force as of 16.05.2022] [Paragraph 73 amended by the NBM’s Decision No 246 of 26.09.2019, in force as of 25.11.2019] 731 . To obtain the right to submit to the NBM the information provided for in paragraphs 66, 67, 68, 70 and 71, in electronic form, the authorised person of the licensed bank shall register as a user on the NBM web portal, in accordance with the Bank’s User Guide. [Paragraph 731 introduced by the NBM’s Decision No 74 of 14.04.2022, in force as of 16.05.2022]
Chapter IV.
Register of foreign exchange entities
74. The NBM shall keep records of the foreign exchange entities in the register of the
foreign exchange entities, which consists of three sections:
a) foreign exchange offices; b) hotels; c) licensed banks.
[Paragraph 74 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
75. The register of the foreign exchange entities shall include the information on foreign
exchange entities: the name, the address where the currency exchange activity is carried out, data about the branches of the foreign exchange offices, the currency exchange machines installed by the foreign exchange entities, the date and the number of the decision on the issuance of the license/authorised copy of the license, the information on the re-issue, issuance of the duplicates of license/authorised copy of the license and withdrawal of the license, the information related to sanctions applied to foreign exchange entities, as well as other relevant information.
76. The information from the register of the foreign exchange entities shall be available on
the official website of the NBM.
[Paragraph 76 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
77. The NBM shall keep a separate file for each license holder (foreign exchange office,
hotel), as well as for each licensed bank that notified the NBM on the opening of the foreign exchange bureaux and installation of currency exchange machines.
Chapter V.
Control of the foreign exchange entities’ activity [Chapter V (paragraphs 78-98) repealed by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
Chapter VI.
The application of sanctions
[Chapter VI (paragraphs 99-124) repealed by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]
Chapter VII.
Withdrawal of the license of foreign exchange office and hotel in other cases than sanctioning [Chapter VII (paragraphs 125,126) repealed by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]

17
Annex 1
to the Regulation on the licensing of foreign exchange entities No ______ of 20 To the National Bank of Moldova APPLICATION for the issue of license Hereby, ______________________________________________________________________________ (full name of the applicant) IDNO of the applicant___________________________________________________ Legal address of the applicant _____________________________________________________________ Date of state registration _________________________________________________________________ Type of activity ________________________________________________________________________ (type of activity of the foreign exchange office or provision of hotel services) The amount of authorised capital of the foreign exchange office _____________________________________________________________________________________ (to be indicated only by the foreign exchange office) tel.fax_______________________email______ pursuant to paragraph (...)1
Article 47 of the Law No 62/2008, requests the issue of the license for carrying
out currency exchange activity in cash with individuals, and submits the following information:
Address of performing the currency exchange activity:
No Indicate “counter” or
”currency exchange machine”
Address of carrying out the currency exchange operation in cash with individuals

Administrator of the applicant______________________________________________________________ (name, surname, fiscal code (IDNP) of administrator) Deputy administrator of the applicant2 _______________________________________________________ (name and surname) Chief accountant of the applicant___________________________________________________________ (name and surname) Information on associates/shareholders, beneficial owners:
No Full name/Name and surname of the associate/shareholder, beneficial owner IDNO (personal code)/IDNP of the associate/shareholder, beneficial owner Shareholding of each associate/shareholder of the foreign exchange office % Amount

Other information_______________________________________________________________________ ______________________________________________________________________________________ I declare on my own responsibility:

to observe the conditions for carrying out the currency exchange activity provided for in the Law
No 62/2008;
to provide timeliness, completeness, and authenticity of the documents and information
submitted.
1 Indicate (1) or (21
) in case of the foreign exchange offices and (5) or (61 )- in case of hotel. 2 Indicate, if the respective entity has created the position of Deputy Administrator.

18
List of documents attached to the application
No Name of the document Number and date of the document Number of pages 1 2 3 4 5 6 7 8 9 10 11 12 Administrator or his/her empowered person (indicate the position) _________________ (signature) ____________________ (name and surname) [Annex 1 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]

19
Annex 2
to the Regulation on the licensing of foreign exchange entities No___________of 20 To the National Bank of Moldova APPLICATION for the issue of authorised copy of the license Hereby, ______________________________________________________________________________ (full name of the applicant) IDNO of the applicant __________________________________________________________________ Legal address of the applicant _____________________________________________________________ Date of state registration of the foreign exchange office ________________________________________ Type of the activity of the foreign exchange office _____________________________________________ Administrator of the applicant____________________________________________ (name, surname, fiscal code (IDNP) of administrator) The amount of the authorised capital of the foreign exchange office ______________________________

Information on associates/shareholders, beneficial owners:
No Name/Name and surname of the associate/shareholder, beneficial owner IDNO (personal code)/IDNP (fiscal code) of the associate/shareholder, beneficial owner Shareholding of each associate/shareholder of the foreign exchange office % Amount

Tel.fax__________________________email____ The holder of the license for carrying out currency exchange activities in cash with individuals1 , (series, number and date of issue of license to the foreign exchange office) pursuant to Article 47 paragraph (3) of the Law No 62/2008 on foreign exchange regulation, hereby requests for the issue of authorised copy of the license for carrying out currency exchange activity in cash with individuals, to be issued in favour of the branch _______________________________________ (name of the branch of applicant) Legal address of the branch, (legal address of the branch of applicant) Address of carrying out the currency exchange activity of the branch _____________________________________________________________________________________ (address of performing the currency exchange operations in cash with individuals) . Date of state registration of the branch Administrator of the branch__________________ (name, surname, fiscal code (IDNP) of administrator) Other information_______________________________________________________________________ ______________________________________________________________________________________ I declare on my own responsibility:

that the branch shall observe the conditions of carrying out currency exchange activity of the Law No
62/2008 on foreign exchange regulation;
to provide timeliness, completeness, and authenticity of the documents and information submitted.
1
To be filled in only when the issue of the authorized copy of the license is requested after the license has been already issued to the foreign exchange office.

20
List of documents enclosed with the application No Name of document Number and date of the document Number of pages 1 2 3 4 5 6 7 8 9 10 11 12 Administrator or his/her empowered person (indicate the position) _________________ (signature) (name and surname) [Annex 2 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]

21
Annex 3
to the Regulation on the licensing of foreign exchange entities Requirements for the documents which confirm the existence of the necessary funds to obtain the license/authorised copy of the license
I. List of documents confirming the existence of funds

The document(s) confirming the existence in the accounts of the foreign exchange office,
including of its branch, if any, opened with the licensed banks, of pecuniary contributions in the authorised capital of the foreign exchange office (which represent the circulating monetary means of the entity, used for performing currency exchange operations in cash with individuals) in the minimum amount set forth in:
a) Article 44 paragraph (1) of the Law No 62/2008; b) Article 44 paragraph (1) and (2) of the Law No 62/2008.
The document(s) confirming the existence in the accounts of the foreign exchange office,
including of its branches, if any, opened with the licensed banks, of circulating monetary means to be used for performing currency exchange operations in cash with individuals (formed by pecuniary contributions in the authorised capital of the foreign exchange office).
A copy of the totalisation fiscal document, which shall be presented for each cash register
and control equipment and currency exchange machine, held by the foreign exchange office, including its branches (if any).
The decision of the general meeting of associates/shareholders of the foreign exchange
office on increasing the share capital on the account of the profit of the foreign exchange office. 41 . Documents confirming the source of funds.
II. Requirements for the set of documents listed in this Annex
The documents shall be certified and issued by the licensed bank.
The document shall contain the amount and the date of entry in the bank accounts of the
foreign exchange office/its branches, of funds as pecuniary contributions in the authorised capital, the funds’ origin, the respective account numbers, and their balances at the date specified in paragraph 8 hereto, as well as other information that the bank may deem necessary to indicate.
The documents shall contain the respective bank account number of the foreign exchange
office/its branch, and its balance on the date specified in paragraph 8 hereto, as well as any other information that the bank may deem necessary to indicate.
The document:
a) shall be issued not earlier than 5 working days before the date of its submission to the NBM and shall confirm the availability of funds at the date of issue of the concerned document; b) shall confirm the availability of funds at the end of the working day, which may not be earlier than 5 working days before the date of submission of the application to the NBM. The documents to meet this requirement must confirm the availability of funds at the end of one and the same working day. [Annex 3 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] [Annex 3 amended by the NBM’s Decision No 235 of 19.09.2019, in force as of 30.10.2019]

22
Annex 4
to the Regulation on the licensing of foreign exchange entities
Annex
to the application for the issue of license No of_ /for authorised copy of the license No of______________

To the National Bank of Moldova
CONFIRMATION
(when the currency exchange operations through counters are carried out) Hereby, we confirm that___________________________________________________________ (full name of the legal entity) IDNO _________________________________________, possesses on the address __________________________________________________________, (address of carrying out currency exchange operations in cash with individuals) where the branch shall carry out currency exchange activity1 ______________________________________________________________________________, (name of the branch of the legal entity) the following means and materials:
a) cash register and control equipment:
quantity2
______________, registration number assigned to each cash register and control equipment by the State Tax Service ______________________________________________________________________________; b) the foreign currencies guidelines, which is available ______________________________________________________________________________; (shall be indicated ”in electronic form”/”on paper”) c) machine to verify the banknotes’ authenticity:
quantity2
____________; d) the forms of documents established by the NBM for performing currency exchange operations in cash with individuals, which are available in:
______________________________________________________________________________; (shall be indicated ”in electronic form”/”on paper”) e) _______________________________________________________________________. (other means that the applicant deems necessary to indicate) f) video surveillance and recording system of the currency exchange activity. The registration document/documents of the cash register and control equipment issued by the State Tax Service referred to in letter a) are attached to this confirmation. ______________________________________________________________________________ Administrator or his/her empowered person (indicate the position) _________________ (signature) ____________________ (name and surname) [Annex 4 supplemented by the NBM’s Decision No 161 of 10.08.2023, in force as of 20.10.2023] [Annex 4 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] 1 To be filled in if applicable to the branch of the foreign exchange office. 2 Shall coincide with the number of counters.

23
Annex 5
to the Regulation on the licensing of foreign exchange entities
Annex
to the application for the issue of license No of______

To the National Bank of Moldova
CONFIRMATION
(when currency exchange operations are performed through currency exchange machines) Hereby, we confirm that________________________________________________ (full name of the legal entity) IDNO _____________________________________, Owner of the following currency exchange machines:
No Machine’s registration number assigned by the State Tax Service Installation address of the currency exchange machine Details of the location of the currency exchange machine (indicate the specific place of installation, e.g. inside the hotel, inside the “XYZ” store)

possesses on the address _________________________________________, (head office of the legal entity) the following means and materials necessary for carrying out currency exchange operations through currency exchange machines:
a) foreign currencies guidelines, which is available _________________________________________________________________________; (shall be indicated “in electronic form”/”on paper”) b) forms of documents established by the NBM for performing currency exchange operations in cash with individuals, which are available in:
________________________________________________________________________ (shall be indicated “in electronic form”/”on paper”) c) ______________________________________________________________________. (other means that the foreign exchange office or the hotel deems necessary to indicate) Administrator or his/her empowered person (indicate the position) _________________ (signature) ____________________ (name and surname) [Annex 5 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]

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Annex 6
to the Regulation on the licensing of foreign exchange entities Minimum requirements for the premises of the foreign exchange offices (their branches) where currency exchange operations in cash with individuals are performed through counters In order to ensure a safe service provision to customers, as well as the integrity of funds and other values, the premises where currency exchange operations in cash with individuals are directly performed through counters, shall comply with the following minimum requirements:
1. The premises shall be isolated from other service and auxiliary premises and shall have
not less than 2 m² for each counter.
11
. At the entrance to the premises a sign/pictogram shall be displayed indicating the existence of the video surveillance camera according to the form, approved by the Decision of the National Centre for Personal Data Protection No 581/2015 on the approval of the standard information form on conducting video surveillance. [Paragraph 2 repealed by the NBM’s Decision No 235 of 19.09.2019, in force as of 30.10.2019]
3. Each counter for operations with individuals shall be designed so that:
a) the customer shall have the possibility to follow freely the process of re-counting by the cashier of funds received from him; b) the customer shall have a convenient place for independent re-counting of funds received from the cashier (e.g., a bar at the level of counter, a support).
4. A space of a radius of two meters or restrictive indicators of access shall be located in
front of the counter with the purpose of safe service of the customer.
The listed requirements shall not exempt the foreign exchange office from the mandatory observance of other provisions of the acting legislation established in order to ensure the safe servicing of customers, as well as the integrity of funds and other values. [Annex 6 supplemented by the NBM’s Decision No 161 of 10.08.2023, in force as of 20.10.2023] [Annex 6 amended by the NBM’s Decision No 235 of 19.09.2019, in force as of 30.10.2019]

25
Annex 7
to the Regulation on the licensing of foreign exchange entities
Annex
to the application for the issue of license No_____ of_________________ /authorised copy of the license No of____________ to the National Bank of Moldova CONFIRMATION Hereby, we confirm that, __________________________________________________________ (full name of the legal entity) IDNO _____________________________________, possesses on the address __________________________________________________________ (address of performing currency exchange operations in cash with individuals through counters) ___________________________________________________________________________________________________________________ where the currency exchange activity will be carried out by the branch1 ____________________ ____________________, (name of the legal entity’s branch) premises for performing currency exchange operations in cash with individuals with a surface of __________m2 . Simultaneously, we confirm that, a) the premises for the performance of currency exchange operations in cash with individuals:

are isolated from other service and auxiliary premises;
each counter has not less than 2 m2
;
have a video surveillance and recording system of the currency exchange activity;
b) each counter for performing operations with individuals shall be designed so that:
the customer has the possibility to follow freely the process of re-counting by the cashier of
funds received from him;
the customer has a convenient place for independent re-counting of funds received from the
cashier, and namely_____________________________________________; (used method of protection shall be indicated):
c) in front of the counter there is:
______________________________________________________________________________ (shall be indicated the existence of a space in front of the counter of a radius of two meters or restrictive indicators of access, with the purpose of safe service of the customer) _______________________________________________________________________________ 1 To be filled in if the confirmation refers to the branch of foreign exchange office. [Annex 7 supplemented by the NBM’s Decision No 161 of 10.08.2023, in force as of 20.10.2023] [Annex 7 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] [Annex 7 amended by the NBM’s Decision No 235 of 19.09.2019, in force as of 30.10.2019] Administrator or his/her empowered person (indicate the position) _________________ (signature) ____________________ (name and surname) d) The concerned premises will not be used by another foreign exchange office for performing currency exchange operations. Other information_______________________________________________________________

26
Annex 8
to the Regulation on the licensing of foreign exchange entities To the National Bank of Moldova Statutory declaration on the absence of penalty related to the deprivation of the right to hold any offices related to the management of a company/bookkeeping The undersigned ______________________________________________________________, (name and surname) IDNP (personal code) __________________________________________________________,

acting as__________________________________________________________________ (administrator, deputy administrator, chief accountant of the foreign exchange office, accountant in charge of activity of the foreign exchange bureau of the hotel)________________________________________________________________ at_____________________________________________________________________, (full name of the holder of license) considering the applicable legal provisions of Article 47 of the Law No 62/2008 on foreign exchange regulation, declare on my own responsibility that I was not deprived of the right to hold any offices related to the management of a company1/bookkeeping 2 . Name, surname ___________________ Signature ________________________

Date of issue ________________ 20___
1
To be inserted by administrators, deputy administrators.
2
To be inserted by accountants.

27
Annex 9
to the Regulation on the licensing of foreign exchange entities To the National Bank of Moldova Statutory declaration of the associate/shareholder who is a legal entity Hereby, ______________________________________________________________________ (full name of the legal entity who is associate/shareholder of the foreign exchange office) Fiscal code/IDNO of the associate/shareholder______________________________________, having its head office at __________________________________________________________, represented by the administrator __________________________________________________, (name and surname) Personal code (IDNP) of the administrator __________________________, acting as associate/shareholder of the foreign exchange office ____________________________________________________________________________ (name of the foreign exchange office) _____________________________________________________________________________, IDNO of the foreign exchange office ______________________________________________, taking into account the applicable legal provisions of Article 47 of Law No 62/2008 on foreign exchange regulation, I declare under my own responsibility that the above-mentioned legal entity (associate/shareholder of the foreign exchange office), that is under my management, is not in liquidation or insolvency process and that no legal restrictions have been imposed against it to establish companies or to participate in their authorised capital. Name and surname ___________________ Signature __________________

Date of issue ________________ 20___

28
Annex 10
to the Regulation on the licensing of foreign exchange entities To the National Bank of Moldova Statutory declaration of the beneficial owner of the foreign exchange office and the associate/shareholder (individual) The undersigned ________________________________________________________, (name and surname) personal code (IDNP) _____________, acting as associate/shareholder, beneficial owner of the foreign exchange office (name of the foreign exchange office) _______________________________________________________________________, IDNO of the foreign exchange office ________________________________________, considering the applicable legal provisions of Article 47 of Law No 62/2008 on foreign exchange regulation, I declare under my own responsibility that no legal restrictions have been imposed against me to establish companies or to participate in their authorised capital. Name and surname ___________________ Signature __________________

Date of issue ________________ 20___
[Annex 10 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]

29
Annex 11
to the Regulation on the licensing of foreign exchange entities
Annex
to the application for the issue of license No of_ /for authorised copy of the license No of____________ PERSONAL FILE
1. Foreign exchange office/Hotel (cross out where not applicable):
a) Name __________________________________________________________________ b) IDNO_______________________ c) Legal address ________________________________________________________
2. Branch of the foreign exchange office (indicate where applicable):
a) Name of the branch ______________________________________________________ b) Legal address __________________________________________________________
3. Name, surname ________________________________________________________________________
4. Position held _______________________________________________________________ (administrator, deputy administrator, chief accountant, accountant)
5. IDNP______________________________
6. Date/month/year of birth_________________7. Citizenship __________________________
8. a) Permanent residence ___________________________________________________
(street; house/apartment number; postcode; city/town/village; ______________________________________________________________________________ district/region; country) b) Residence address __________________________________________________________ (to be indicated additionally by non-residents) _________________________________________________________________________________________________________
9. Telephone___________________, fax , email_
10.a) Identity card
___________________________________________________________________ (card number, date of issue, expiry date, _______________________________________________________________________________ (issuing authority) b) Data of the residence permit in the Republic of Moldova __________________________ (to be filled in by non-residents) _______________________________________________________________________________ (card number, date of issue, expiry date of the Residence Permit)
11. Education: (attended educational institutions shall be indicated in chronological order, including information on general schools,
secondary vocational or specialized schools, higher education institutions, and postgraduate studies) Educational institution Years of study Area of specialization Title/Degree From To

30
12. Professional experience: (to be filled out in chronological order)
Period of employment
(month, year)
Company name
(institution, organization)
Locality Position held from to

Please provide answers to the following questions:
a) Have you ever acted as administrator of the foreign exchange office, whose license was withdrawn by the NBM? If yes, the name of the foreign exchange office and the year of the license withdrawal shall be provided. __________________________________ ______________________________________________________________________________ b) Have you ever been an associate/shareholder, beneficial owner of the foreign exchange office, whose license was withdrawn by the NBM? If yes, the name of the foreign exchange office and the year of the license withdrawal shall be provided. ________________________________ _____________________________________________________________________________ c) Have you ever been involved in money laundering or terrorism financing activities, or have you ever been held criminally liable in another country? If yes, full details shall be provided. _____________________________________________________________________________ d) Have you ever been in association/affiliation with any criminals and organised criminal groups? If yes, full details shall be provided. ________________________________ _____________________________________________________________________________ List of enclosed documents:
______________________________________________________________________________ I declare on my own responsibility that all the information provided and recorded in this form is true and consistent with reality. Also, I commit myself to notify the NBM of any changes regarding the information provided and recorded hereto. __________________________ ____________________________ (date) (signature) [Annex 11 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]

31
Annex 12
to the Regulation on the licensing of foreign exchange entities
Annex
to the Application for License No of_____________ /for authorised copy of the license No of___________

To the National Bank of Moldova
Information on the number of counters opened at the foreign exchange office/its branch Hereby, we notify the NBM that________________________ ______________________________________________________________________________ (full name of the legal entity) IDNO_____________________________________, possesses_____________ counters to carry out currency exchange operations in cash with (number of counters) individuals at the address _________________________________________________________ (address where the currency exchange operations in cash with individuals is carried out) _____________________________________________________________________________________________________________________

through its branch1
__________________________________________________________. (name of the branch of the legal entity) Administrator or his/her empowered person (indicate the position) _________________ (signature) ____________________ (name and surname) [Annex 12 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] 1 To be filled in if confirmation refers to the branch of foreign exchange office

32
Annex 13
to the Regulation on the licensing of foreign exchange entities No______________of__________________20__ To the National Bank of Moldova Information on the compliance of the currency exchange machine with the provisions of the Law No 62/2008 on foreign exchange regulation (to be submitted for each currency exchange machine) Hereby, _____________________________, (full name of the foreign exchange office or the hotel) IDNO, notifies the NBM that the currency exchange machine, operated by the foreign exchange office, holding the registration number assigned by the State Tax Service __________________________________________________________________________

allows the performing of the following currency exchange operations:
a) purchase operations of the following foreign currencies:
____________________________________________,
(indicate the name of the foreign currency) b) sale operations of the following foreign currencies:
____________________________________________.
(indicate the name of the foreign currency)
We declare on our own responsibility that the currency exchange machine meets the following requirements stipulated in Article 421 paragraph (2) of the Law No 62/2008 on foreign exchange regulation:
a) It is equipped with technical means to verify the authenticity of banknotes; b) It is equipped with ___________________________ for cash operations registration according (cash register and control equipment) to the requirements of fiscal legislation; c) It is programmed to perform currency exchange operations in an amount not exceeding MDL 5000 per operation or its equivalent in foreign currency; d) It displays on the machine body the identification and contact data of the foreign exchange entity and contact details of the NBM where complaints on currency exchange operations may be submitted; e) It is equipped to ensure identification of customer - individual in accordance with the Law No 308/2017 on Preventing and Combating Money Laundering and Terrorism Financing and regulations elaborated under this Law. We declare on our own responsibility that the currency exchange machine performs automatically, in accordance with Article 421 paragraph (3) of the Law No 62/2008 on foreign exchange regulation, the following operations:
a) Receiving information from the individual on the operation he/she plans to carry out; b) Displaying on the screen, until the completion of the currency exchange operation, at least the following information: name and/or code of the foreign currency; currency amount received/to be received; currency amount to be released; applicable exchange rate; the size and amount of fees (if applicable); the size and amount of mandatory payment (where it is to be levied according to the Law on Population Support Fund No 827/2000); c) Verification of the authenticity of inserted banknotes; d) Revocation by the customer of the currency exchange operation before its completion; e) Issuance of cash voucher or other fiscal document, which must include the information indicated in letter b), as well as other information provided for by fiscal legislation;

33 f) Performance of currency exchange operations in the amount not exceeding MDL 5000 per operation or its equivalent in foreign currency The maximum amount of an operation possible to perform though the currency exchange machine is _____________________________; (the amount in Moldovan lei to be indicated) g) Release of funds that constitute the equivalent of cash inserted in the machine, with the deduction, if applicable, the amount of applicable fees, as well as mandatory payment to be levied under the Law on Population Support Fund No 827; h) If the features of the currency exchange machine do not allow operations with low-denomination banknotes or coins, which make it impossible to release to the customer the exact amount to be released according to the letter g) – notification of the customer of this fact on the screen, indicating the amount that cannot be released and obtaining, before the completion of the currency exchange operation, the customer's agreement for carrying out the operation under these conditions. Applicable requirement? _____________________________________________________________. (Indicate ”Yes”, if the machine cannot release the exact amount; indicate “No”, if the machine is able to release the exact amount) Other information that the foreign exchange entity deems necessary to indicate ________________________________________________________________ Administrator or his/her empowered person (indicate the position) _________________ (signature) ____________________ (name and surname) [Annex 13 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] [Annex 13 amended by the NBM’s Decision No 235 of 19.09.2019, in force as of 30.10.2019]

34
Annex 14
to the Regulation on the licensing of foreign exchange entities No______________of__________________20__ To the National Bank of Moldova NOTIFICATION on the amendment of data which does not lead to the re-issuance of the licence/authorised copy of the licence Hereby, ______________________________________________________________________________, (name of the license holder) IDNO _______________________________________________________________________________ the holder of the license _________________________________________________________________, (license number, series, and date of issue) issued by the NBM pursuant to Article 51 of the Law No 62/2008 on foreign exchange regulation informs you that the following changes have occurred in:

The data contained in the licence application, namely:
a) Type of activity ______________________________________________________________________ (type of activity of the foreign exchange office or type of activity related to the provision of hotel services) b) Size of the share capital of the foreign exchange office _______________________________________ (to be indicated only by the foreign exchange office) c) Administrator ________________________________________________________________________ (name and surname, administrator’s IDNP) d) Deputy Administrator _________________________________________________________________ (to indicate the name and surname, IDNP of the deputy administrator if the foreign exchange entity has established the position of deputy administrator) e) Chief Accountant _____________________________________________________________________ (name and surname, Chief Accountant’s IDNP) f) Data on associates/shareholders, beneficial owners:
No Full name/Name and surname of the associate/shareholder, beneficial owner IDNO/IDNP of the associate/shareholder, beneficial owner Shareholdings of each associate/shareholder of the foreign exchange office % Amount

g) Tel. _________________________________________________________________________ (to indicate the telephone number/email of the foreign exchange office) Fax ___________________________________ email ________________________________________ h) Other information _____________________________________________________________________ ______________________________________________________________________________________
2. Data of the application for the issue of authorised copy of the license, namely:
a) Administrator of the branch ____________________________________________________________ ; (name and surname, administrator’s IDNP) b) Deputy Administrator of the branch _____________________________________________________ ; (to indicate the name and surname, IDNP of the deputy administrator if the foreign exchange entity has established the position of deputy administrator) c) Tel./email _________________________________________________________________________ ; (to indicate the telephone number/email of the branch of foreign exchange office) d) Other information ____________________________________________________________________ _____________________________________________________________________________________ ____________________________________________________________________________________ .

35
3. Data contained in the documents attached to the licence application/authorised copy of the
licence, namely:
_______________________________________________________________________________ List of attached documents confirming the modification of the data indicated in paragraphs 1-3:
No Name of the document Description of modifications Name and date of the modified document Number of pages

Administrator or his/her empowered person
(indicate the position)

(signature)

(name and surname)

[Annex 14 in the wording of the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]

36
Annex 15
to the Regulation on the licensing of foreign exchange entities No of__________________20 To the National Bank of Moldova APPLICATION for re-issue of license Hereby, _____________________________________________________________________ (name of the license holder) IDNO _____________________________________, Legal address ___________________________________________________________________, Holder of license _____________________________________________________________, (license series, number, and date of issuance) requests the re-issue of license following the modification of data indicated in the license:
Data to be modified in the license Data that shall be indicated in the license In addition, we request the issue of authorised copies of the re-issued license for the following branches:
_______________________________________________________________________________ (name of the branch, its legal address, date of signing by the NBM of the authorised copy of the license) _______________________________________________________________________________ _____________________________________________________________________________ Other information ________________________________________________________________ _______________________________________________________________________________ List of documents attached to the application No Name of document Number and date of the document Number of pages 1 2 3 4 5 6 7 8 9 10 Administrator or his/her empowered person (indicate the position) (signature) (name and surname) [Annex 15 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]

37
Annex 16
to the Regulation on the licensing of foreign exchange entities No ______ of 20 To the National Bank of Moldova APPLICATION for re-issue of the authorised copy of license Hereby, the foreign exchange office_________________________________ (name of the license holder) IDNO ______________________________________, Legal address _______, Holder of license, (series, number and date of issue of the license) having the branch ________________________________________________________________ (name of the branch) with the legal address ____________________________________________________________ (legal address of the branch of the foreign exchange office) the authorised copy of license signed by the NBM on __________________________________, (date of signing by the NBM of the authorised copy of the license) requests the re-issue of the authorised copy of the license in connection with the modification of the following data indicated in the authorised copy of the license:
Data to be modified in the authorised copy of license Data that shall be indicated in the authorised copy of the license Other information ________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ List of documents attached to the application No Name of document Number and date of the document Number of pages 1 2 3 4 5 6 7 Administrator or his/her empowered person (position to be indicated) (signature) (name and surname) [Annex 16 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] [Annexes 17, 18 repealed by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]

38
Annex 19
to the Regulation on the licensing of foreign exchange entities No ______ of 20 To the National Bank of Moldova APPLICATION for the issue of duplicate of the license Hereby, _____________________________________________________________________ (name of the license holder) IDNO , Legal address_____________, Holder of the license _____________________________________________________________, (series, number and date of issue of the license) as a result of _________________ of the nominated license, requests the issue of duplicate (loss/damage) of the mentioned license, pursuant to Article 53 of the Law No 62/2008 on foreign exchange regulation. In addition, we request the issue of authorised copies of the duplicate of license, for the following branches:
_______________________________________________________________________________ (name of the branch, legal address, date of signing by the NBM of the authorised copy of the license) _______________________________________________________________________________ _______________________________________________________________________________ List of documents attached to the application No Name of document Number and date of the document Number of pages 1 2 3 4 5 6 7 8 9 10 11 Administrator or his/her empowered person (indicate the position) (signature) (name and surname) [Annex 19 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]

39
Annex 20
to the Regulation on the licensing of foreign exchange entities No of 20 To the National Bank of Moldova APPLICATION for the issue of the duplicate of authorised copy of the license Hereby, the foreign exchange office_________________________ (name of the license holder) IDNO , Legal address_____________________________, Holder of license __________________________________________________________, (series, number and date of issue of the license) with the branch ________________________________________________________________ (name of the branch) with legal address _____________________________________________________________ (legal address of the branch) the authorised copy of license signed by the NBM on ___________________________________ (date of signing by the NBM of the authorised copy of the license) in connection with the _____________________ of the authorised copy of the mentioned license, (loss/damage) requests the issue of the duplicate of the authorised copy of the license, pursuant to Article 53 of the Law No 62/2008 on foreign exchange regulation. List of documents attached to the application No Name of document Number and date of the document Number of pages 1 2 3 4 5 6 7 8 9 10 11 Administrator or his/her empowered person (indicate the position) (signature) (name and surname) [Annex 20 amended by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023]

40
Annex 21
to the Regulation on the licensing of foreign exchange entities No ______________ of__________________20__ To the National Bank of Moldova NOTIFICATION Hereby, we inform the NBM on:
(depending on the type of notification, the corresponding cell shall be ticked off with "X") opening of the foreign exchange bureau of the bank Date of opening___________________________________________________________ ______________________________________________________________________________________________________________ on modification of data included in the notification No______ of________________20_____ on the opening of the foreign exchange bureau of the licensed bank (if notifying of data modification, fill in all entries of the notification by inserting the updated information in the amended entries)

The foreign exchange bureau is located within
______________________________________________ (indicate the name of the licensed bank annotated with “Head Office” or ______________________________________________________________________________, the name of the branch/secondary office of the licensed bank, where the foreign exchange bureau is situated whichever applicable) located at the address _______________________________________________________________________________ ______________________________________________________________________________. (indicate, by case, the legal address of the licensed bank, of the branch/secondary office, where the foreign exchange bureau is located)
Number of counters within the foreign exchange bureau: _______________.
Location of counters of the foreign exchange bureau: __________________________________
______________________________________________________________________________. (locations of counters of the foreign exchange bureau)
Telephone number(s): __________________________________________________________.
(indicate the telephone number on which information related to the activity of the foreign exchange bureau can be obtained)
The foreign exchange bureau is equipped with the following means and materials according to
Law No 62/2008 on foreign exchange regulation:
[Letter a) repealed by the NBM’s Decision No 235 of 19.09.2019, in force as of 30.10.2019] b) foreign currencies guidelines which is available _______________________________; (“in electronic form”/”on paper”) c) machine to verify the banknotes’ authenticity:
quantity ______________________________________; (to coincide with the number of counters) d) forms of documents established by the NBM for the performance of currency exchange operations in cash with individuals, which are available _________________________________; (“in electronic form”/”on paper”) e) _________________________________________________________________________. (other means the bank deems necessary to indicate) f) video surveillance and recording of currency exchange activity _____________ (position) ________________ (signature) ____________________ (name and surname) [Annex 21 supplemented by the NBM’s Decision No 161 of 10.08.2023, in force as of 20.10.2023] [Annex 21 amended by the NBM’s Decision No 74 of 14.04.2022, in force as of 16.05.2022] [Annex 21 amended by the NBM’s Decision No 235 of 19.09.2019, in force as of 30.10.2019]

41
Annex 22
to the Regulation on the licensing of foreign exchange entities No ______________ of__________________20__ To the National Bank of Moldova NOTIFICATION Hereby, we inform the NBM on:
(Depending on the type of notification, the corresponding cell shall be is ticked off with "X") installation of the currency exchange machine of the licensed bank Starting date of operations carried out via currency exchange machine___________________ ____________________________________________________________________________ on modification of data included in the Notification No ______ of________________20_____ on the installation of the currency exchange machine of the licensed bank (if notifying of data modification, fill in all entries of the Notification by inserting in the modified section of the updated information)

The currency exchange machine is installed at the address:
_____________________________________________________________________________ _____________________________________________________________________________. (indicate the address of currency exchange machine’s installation)
Details on the location of the currency exchange machine:
____________________________________________________________________________ (indicate the exact place of installation, e.g. inside the Head Office of the licensed bank, __________________________________________________________________________. inside the ”XYZ” store, at the first floor of the “XYZ” commercial centre)
Registration number assigned to currency exchange machine by the State Tax Service:

Telephone number(s): ___________________________________________________.
(indicate the contact telephone number where the information related to currency exchange machine functioning can be obtained)
The currency exchange operations in cash with individuals which can be performed via
installed currency exchange machine:
a) purchase operations of the following currencies: ___________________________________, (indicate the name of the foreign currency) b) sale operations of the following currencies: ________________________________________. (indicate the name of the foreign currency)
We declare on our own responsibility that the currency exchange machine meets the following
requirements stipulated in Article 421 paragraph (2) of the Law No 62/2008 on foreign exchange regulation:
a) It is equipped with technical means to verify the authenticity of banknotes; b) It is equipped with ___________________________ (cash register and control equipment) for cash operations registration according to the requirements of fiscal legislation; c) It is programmed to perform currency exchange operations in an amount not exceeding MDL 5000 per operation or its equivalent in foreign currency; d) Has displayed on the machine body the identification and contact data of the licensed bank and contact details of the NBM where complaints on currency exchange operations may be submitted; e) It is equipped so as to ensure identification of customer - individual in accordance with the Law No 308/2017 on Prevention and Combating Money Laundering and Terrorism Financing and regulations elaborated under this Law.

42
7. We declare on our own responsibility that the currency exchange machine performs
automatically, in accordance with Article 421 paragraph (3) of the Law No 62/2008 on foreign exchange regulation, the following operations:
a) Receiving information from the individual on the operation he/she intends to carry out; b) Displaying on the screen, until the completion of the currency exchange operation, at least the following information: name and/or code of the foreign currency; currency amount received/ to be received; currency amount to be released; applicable exchange rate; the size and amount of fees (if applicable); the size and amount of mandatory payment (where it is to be levied according to the Law on Population Support Fund No 827/2000); c) Verification of the authenticity of inserted banknotes; d) Revocation by the customer of the currency exchange operation before its completion; e) Issuance of cash voucher or a fiscal document, which must include the information indicated in letter b), as well as other information provided for by fiscal legislation; f) Performance of currency exchange operations in the amount not exceeding MDL 5000 per operation or its equivalent in foreign currency; The maximum amount of an operation possible to perform though the currency exchange machine is ________________________; (indicate the amount in Moldovan lei) g) Release of funds that constitute the equivalent of cash inserted in the machine, less, if applicable, the amount of applicable fees, as well as mandatory payment to be levied under the Law on Population Support Fund No 827; h) If the features of the currency exchange machine do not allow operations with low-denomination banknotes or coins, which make it impossible to release to the customer the exact amount to be released according to the letter g) – notification of the customer of this fact on the screen, indicating the amount that cannot be released and obtaining, before the completion of the currency exchange operation, the customer's agreement for carrying out the operation under these conditions. Applicable requirement? _____________________________________________________________. (Indicate “Yes”, if the machine cannot release the exact amount or indicate “No”, if the machine is able to release the exact amount)
8. The licensed bank has made available the following means and materials required for carrying
out currency exchange operations through currency exchange machines:
a) foreign currencies guidelines, which is available ______________________________; (“in electronic form”/”on paper”) b) forms of documents established by the NBM for the performance of currency exchange operations in cash with individuals, which are available _________________________________; (“in electronic form”/”on paper”) Other information the bank deems necessary to provide __________________________________ ______________________________________________________________________________. [Annex 22 amended by the NBM’s Decision No 74 of 14.04.2022, in force as of 16.05.2022] [Annex 22 amended by the NBM’s Decision No 235 of 19.09.2019, in force as of 30.10.2019] [Annex 23 repealed by the NBM’s Decision No 161 of 10.08.2023, in force as of 25.08.2023] ____________ (position) _________________ (signature) ___________________ (name and surname)

Lineage: No known changes

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