Resolution of the Board

of the National Bank

of the Kyrgyz Republic

of 9 July 2025

No. 2025-П-14/33-2-(ПС)

On Amending the Resolution of the Board of the National Bank of the Kyrgyz Republic "On Approval of the Regulation

"On Minimum Requirements for the Provision of Remote/Distance Services

in the Kyrgyz Republic" of 15 April 2015 No. 22/3

In accordance with Articles 5, 9 and 64 of the Constitutional Law of the Kyrgyz Republic "On the National Bank of the Kyrgyz Republic", the Board of the National Bank of the Kyrgyz Republic resolves:

• 1. To amend the Resolution of the Board of the National Bank of the Kyrgyz Republic "On Approval of the Regulation "On Minimum Requirements for the Provision of Remote/Distance Services in the Kyrgyz Republic" of 15 April 2015 No. 22/3 (attached).

• 2. To the Legal Department:

  • within 3 (three) business days, publish this resolution on the official website of the National Bank of the Kyrgyz Republic;

  • after official publication, send this resolution to the Ministry of Justice of the Kyrgyz Republic for inclusion in the State Register of Normative Legal Acts of the Kyrgyz Republic.

• 3. This resolution enters into force on 1 August 2025.

• 4. Commercial banks, payment organizations and other legal entities providing banking and payment services must, within 12 (twelve) months from the day this resolution enters into force, adapt mobile applications for persons with disabilities.

At the same time, the mobile applications being introduced, as well as ATMs and payment terminals acquired from 1 August 2025, must have special functions or other capabilities, including solutions provided by third parties, which will allow persons with disabilities to use the services provided.

Commercial banks, payment organizations and other legal entities providing banking and payment services must adapt ATMs and payment terminals installed before 1 August 2025 to comply with the requirements of paragraph 7-1 of the Regulation "On Minimum Requirements for the Provision of Remote/Distance Services in the Kyrgyz Republic", approved by the Resolution of the Board of the National Bank of the Kyrgyz Republic of 15 April 2015 No. 22/3, by 31 December 2030.

• 5. To the Department of Methodology and Licensing of Payment Systems, within 3 (three) business days after the official publication of this resolution, bring it to the attention of the Legal Entity Association "Union of Banks of Kyrgyzstan", the Legal Entity Association "Association of Payment System Operators KG (KAY-JI)", commercial banks and payment organizations.

• 6. To the "Secretariat of the Board" Division, within 3 (three) business days, bring this resolution to the attention of the Payment Systems Supervision Department, the Banking Supervision Department, the Consumer Rights Protection Division, as well as the regional departments and the Representative Office of the National Bank of the Kyrgyz Republic in Batken Oblast.

• 7. To entrust control over the execution of this resolution to the member of the Board of the National Bank of the Kyrgyz Republic supervising the Department of Methodology and Licensing of Payment Systems.

Chairman M. Turgunbaev

Annex

to the Resolution of the Board

of the National Bank

of the Kyrgyz Republic

of 9 July 2025

No. 2025-П-14/33-2-(ПС)

Amendment

to the Resolution of the Board of the National Bank of the Kyrgyz Republic

"On Approval of the Regulation "On Minimum Requirements

for the Provision of Remote/Distance Services

in the Kyrgyz Republic" of 15 April 2015 No. 22/3

To introduce the following amendment to the Resolution of the Board of the National Bank of the Kyrgyz Republic "On Approval of the Regulation "On Minimum Requirements for the Provision of Remote/Distance Services in the Kyrgyz Republic" of 15 April 2015 No. 22/3:

in the Regulation "On Minimum Requirements for the Provision of Remote/Distance Services in the Kyrgyz Republic", approved by the above-mentioned resolution:

• to restate paragraph 7-1 as follows:

"7-1. The service provider must provide in mobile applications, ATMs and payment terminals special functions or other capabilities, including solutions provided by third parties, which will allow persons with disabilities to use the services provided, as well as inform them about these capabilities.

The special functions introduced for persons with disabilities must allow them to carry out operations in mobile applications, ATMs and payment terminals (corresponding adjustment of font size, sections, icons, speed and volume of audio accompaniment playback, color contrast, text-to-speech functions on the screen of mobile applications, presence of special highlights on the panel, etc.).".