Regulatory Alerts2020-03-18
Added · Updated
Submission of the Conduct-Related Data Return for Insurance Undertakings
Insurance undertakings are required to submit two Conduct-Related Data Returns via the LH Portal: one covering complaints received during the full year of 2019, and a second covering the first six months of 2020 (1 January to 30 June 2020). The Return for H1 2020 includes surveys on complaints, the Office of the Arbiter for Financial Services, insurance policies sales data, passporting, and a new survey specifically addressing COVID-19 issues. Both Returns must be submitted by 10 July 2020, with information on the Cover Sheet confirmed by either the Director or the Compliance Officer of the entity.
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