Guidance · BOZ · 22 Nov 2023

Thandizo Website Integration Guide

The Bank of Zambia published this guide to direct entities on integrating the Thandizo Chatbot into their digital platforms. Organizations must insert a provided JavaScript code snippet before the body tag on their homepage, save the modifications, and refresh the page to activate the chat interface. This integration displays a persistent support icon on the bottom-right of the site, with technical inquiries routed to designated Bank officials.

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