2013-10-28

Added · Updated

Treat Customers Fairly Charter

The Hong Kong Association of Banks issued the Treat Customers Fairly Charter to establish ethical standards for banking conduct and consumer protection. This document requires all authorized institutions to adhere to principles ensuring fair treatment of customers across all banking services. It serves as a foundational guideline for financial inclusion and ethical business practices within the Hong Kong banking sector.

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Hong Kong

Hong Kong Monetary Authority

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