Regulatory Alerts2013-10-28
Added · Updated
Treat Customers Fairly Charter
The Hong Kong Association of Banks issued the Treat Customers Fairly Charter to establish ethical standards for banking conduct and consumer protection. This document requires all authorized institutions to adhere to principles ensuring fair treatment of customers across all banking services. It serves as a foundational guideline for financial inclusion and ethical business practices within the Hong Kong banking sector.
CIR
Current
Issue Date:
28 Oct 2013
20131028-2-EN.pdf (27.3 KB)
Topic:
Banking Conduct & Enforcement - Consumer Protection
Banking Conduct & Enforcement - Financial Inclusion
Group:
All Authorized Institutions
Directly related Document
Cross referenced Document
Version History
Superseded Document
Directly related Document
CIR
Current
28 Oct 2013
Treat Customers Fairly Charter
CIR
Current
28 Oct 2013
Treat Customers Fairly Charter
Cross referenced Document
Version History
Superseded Document
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