2025-02-25
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Banks, financial institutions, and exchange centers in the Kingdom must operate money transfers from 9:00 AM to 10:00 PM. ATM replenishment and maintenance must run 24/7 in major cities (Makkah, Al-Madinah, Riyadh, Jeddah, Dammam, Khobar) and at airports and railway stations. In other cities, hours are 7:00 AM to 10:00 PM unless security authorities dictate otherwise. Entities must also comply with Royal Decree No. M/8 and its executive regulations regarding security precautions for money and valuable documents transfers.
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Saudi Central Bank
Reference No.: 106888035
Date: 1446/08/27
Attachments: None
Circular
To: Respected Parties,
Peace, mercy, and blessings of God be upon you.
Subject: Working Hours for Replenishing and Maintenance of ATMs and Money Transfers During the Holy Month of Ramadan for the Year 1446H.
I refer to the Saudi Central Bank's authority to issue relevant instructions for financial institutions and their operations, based on the provisions of its system issued by Royal Decree No. (M/36) dated 1442/4/11H. The Saudi Central Bank confirms that all banks and exchange centers must adhere to the working hours outlined below throughout the days of the holy month of Ramadan, as follows:
First: The working hours for money transfers to branches, cash centers, transfer centers, exchange centers, and the retail sector shall be from 9:00 AM to 10:00 PM. Second: The working hours for ATM replenishment and maintenance shall be throughout the week, including official holidays and the weekend break, operating on a (24-hour) basis for major cities (Makkah Al-Mukarramah, Al-Madinah Al-Munawwarah, Riyadh, Jeddah, Dammam, Khobar), commercial centers, airports, and railway stations. For the rest of the Kingdom's cities, working hours shall be from 7:00 AM to 10:00 PM, except as otherwise determined by the security authorities.
We also emphasize the necessity for banks and exchange centers to comply with the security precautions stipulated in the system governing money, precious metals, and valuable documents transfers issued by Royal Decree No. (M/8) dated 1428/10/18H, and its executive regulations issued by Ministerial Resolution No. (4814) dated 1433/10/9H, as well as the circulars issued by the Saudi Central Bank on this matter.
Yours sincerely,
Yazeed bin Ahmed Al-Sheikh
Deputy Governor for Supervision
Distribution Scope:
P.O. Box 2992, Riyadh 11169, Kingdom of Saudi Arabia | Tel: +966 11 4633000 ---
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Source: Saudi Central Bank — original document · Summary generated with machine assistance and reviewed before publication; the authoritative text is the regulator's original document. How RegAlert works
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