Consumer-protection rules, fair-treatment duties, complaints handling and market conduct in financial services. 13 publications, summarized in English and updated same-day.
NBFIRA Complaints Procedure
Botswana
NBFIRA
NBFIRA Complaints Procedure June 2025
Botswana
NBFIRA
NBFIRA May 2025 e-Newsletter on Financial Stability and Consumer Protection
Botswana
NBFIRA
PFR12 – Pension and Provident Fund Benefit Payment Rules 2024
Botswana
NBFIRA
PFR13 – Pension Fund Member Rights Rules 2024
Botswana
NBFIRA
Early Settlement Guidance Note for Micro Lenders
Botswana
NBFIRA
Repayment Schedule Directive for Pawnshops, Finance and Leasing Companies
Botswana
NBFIRA
Early Settlement Directive for Pawnshops, Finance and Leasing Companies
Botswana
NBFIRA
NBFIRA Directive on Issuing Repayment Schedules to Borrowers
Botswana
NBFIRA
NBFIRA Repayment Schedule Directive for Micro Lenders
Botswana
NBFIRA
Early Settlement Guidance Note for Micro Lenders
Botswana
NBFIRA
Prescription of Notice Period and Early Settlement Penalties for Term Loans and Similar Credit Facilities
Botswana
BOB
Disclosure of Bank Charges Notice (G.N. No. 41 of 2001)
Botswana
BOB