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Topics / Consumer Protection / Botswana

Consumer Protection regulation in Botswana

Consumer-protection rules, fair-treatment duties, complaints handling and market conduct in financial services. 13 publications, summarized in English and updated same-day.

Email alerts for Consumer Protection · Botswana

New circulars, rules and guidance — a digest in your inbox, same day.

2026-01-21

NBFIRA Complaints Procedure

Non-Bank Financial Institutions Regulatory Authority

Botswana

NBFIRA

2025-06-23

NBFIRA Complaints Procedure June 2025

Non-Bank Financial Institutions Regulatory Authority

Botswana

NBFIRA

2025-05-27

NBFIRA May 2025 e-Newsletter on Financial Stability and Consumer Protection

Non-Bank Financial Institutions Regulatory Authority

Botswana

NBFIRA

2025-01-31

PFR12 – Pension and Provident Fund Benefit Payment Rules 2024

Non-Bank Financial Institutions Regulatory Authority

Botswana

NBFIRA

2025-01-31

PFR13 – Pension Fund Member Rights Rules 2024

Non-Bank Financial Institutions Regulatory Authority

Botswana

NBFIRA

2025-01-25

Early Settlement Guidance Note for Micro Lenders

Non-Bank Financial Institutions Regulatory Authority

Botswana

NBFIRA

2025-01-21

Repayment Schedule Directive for Pawnshops, Finance and Leasing Companies

Non-Bank Financial Institutions Regulatory Authority

Botswana

NBFIRA

2025-01-21

Early Settlement Directive for Pawnshops, Finance and Leasing Companies

Non-Bank Financial Institutions Regulatory Authority

Botswana

NBFIRA

2025-01-21

NBFIRA Directive on Issuing Repayment Schedules to Borrowers

Non-Bank Financial Institutions Regulatory Authority

Botswana

NBFIRA

2025-01-21

NBFIRA Repayment Schedule Directive for Micro Lenders

Non-Bank Financial Institutions Regulatory Authority

Botswana

NBFIRA

2025-01-21

Early Settlement Guidance Note for Micro Lenders

Non-Bank Financial Institutions Regulatory Authority

Botswana

NBFIRA

2011-01-01

Prescription of Notice Period and Early Settlement Penalties for Term Loans and Similar Credit Facilities

Bank of Botswana

Botswana

BOB

2001-01-01

Disclosure of Bank Charges Notice (G.N. No. 41 of 2001)

Bank of Botswana

Botswana

BOB

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