Consumer Protection regulation in Egypt

Consumer-protection rules, fair-treatment duties, complaints handling and market conduct in financial services. 116 publications, summarized in English and updated same-day.

2025-09-01

A periodic book on September 1, 2025 on the controls of the banking services units

Central Bank of Egypt

Egypt

CBE

2024-12-25

Circular dated December 24, 2024 regarding adding basic data forms for banking products and services within the instructions for protecting the rights of bank customers

Central Bank of Egypt

Egypt

CBE

2024-11-11

Circular dated November 11, 2024 regarding opening accounts for youth from 15 years old instead of 16 years old up to 21 years old

Central Bank of Egypt

Egypt

CBE

2024-10-14

Circular dated October 14, 2024 regarding allowing banks to open financial inclusion accounts in foreign currency

Central Bank of Egypt

Egypt

CBE

2024-08-11

Circular dated August 7, 2024 confirming the opening of accounts for foreigners in banks

Central Bank of Egypt

Egypt

CBE

2024-05-08

CBE Regulation Book 15.2 - Instructions Regulating The Mechanism For Dealing With Complaints In Banks

Central Bank of Egypt

Egypt

CBE

2024-05-08

Circular dated May 7, 2024 regarding the instructions regulating the mechanism for dealing with complaints in banks

Central Bank of Egypt

Egypt

CBE

2024-05-08

CBE Regulation Book 15.3 - Controls Sending Statements Of Accounts

Central Bank of Egypt

Egypt

CBE

2024-04-15

CBE Regulation Book 10 - Measures Of The Central Bank Of Egypt To Limit The Repercussions Of The New Corona Virus

Central Bank of Egypt

Egypt

CBE

2023-11-16

CBE Regulation Book 12.7 - Updated Clean

Central Bank of Egypt

Egypt

CBE

2023-11-16

CBE Regulation Book 11.3 - The Regulations Related To Financial Inclusion

Central Bank of Egypt

Egypt

CBE

2023-11-16

CBE Regulation Book 12.2 - The Rules Regulating The Provision Of Payment Services Using A Mobile Phone

Central Bank of Egypt

Egypt

CBE

2023-09-04

CBE Regulation Book 11.5 - Instructions For Facilitating The Access Of People With Disabilities, Illiterate People, And The Elderly To Services And Products

Central Bank of Egypt

Egypt

CBE

2023-09-03

Circular dated September 3, 2023 regarding facilitating the access of illiterate and elderly people to banking services and products

Central Bank of Egypt

Egypt

CBE

2023-08-22

Circular dated December 25, 2022 regarding extending the period of work in the tourism sector initiative and the retail loans initiative for workers in the tourism sector until the end of March 2023

Central Bank of Egypt

Egypt

CBE

2023-03-20

CBE Regulation Book 11.7

Central Bank of Egypt

Egypt

CBE

2023-03-19

Circular dated March 19, 2023 regarding the possibility of a mother opening accounts or linking savings funds in the names of her minor children

Central Bank of Egypt

Egypt

CBE

2023-03-12

CBE Regulation Book 12.4 - The Rules Regulating The Services Of The Real Time Payment Network

Central Bank of Egypt

Egypt

CBE

2023-03-08

Circular dated March 8, 2023 regarding the rules regulating card coding services on electronic device applications

Central Bank of Egypt

Egypt

CBE

2023-03-08

CBE Regulation Book 12.9 - General Circulars: Digital Payments and Local Transfers

Central Bank of Egypt

Egypt

CBE

2023-03-08

CBE Regulation Book 12.8 - The Rules Regulating Card Coding Services On Electronic Device Applications

Central Bank of Egypt

Egypt

CBE

2023-02-18

CBE Regulation Book 11.2 - A Comprehensive Database Of Financial Inclusion For Natural Individuals

Central Bank of Egypt

Egypt

CBE

2022-12-29

Circular dated December 29, 2022 regarding the cancellation of controls on collection documents for import operations

Central Bank of Egypt

Egypt

CBE

2022-12-29

Circular Letter No. 7 of 2022 on Protecting Clients from Negative Practices in Fund Disbursement

Financial Regulatory Authority Egypt

Egypt

FRA

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