Regulatory AlertsConsumer Protection regulation in France
Consumer-protection rules, fair-treatment duties, complaints handling and market conduct in financial services. 44 publications, summarized in English and updated same-day.
2025-04-01
Decision No. 2025-C-11 of March 17, 2025 Establishing the Advisory Commission on Commercial Practices
France
ACPR
2025-02-28
Decision No. 2025-P-02 of January 31, 2025 amending Decision No. 2010-C-42 of September 29, 2010 on the establishment of the Advisory Commission on Commercial Practices
France
ACPR
2024-11-21
Recommendation 2024-R-03 of 21 November 2024 on the collection of client information for the exercise of the duty of advice and the provision of personalized recommendation services in insurance
France
ACPR
2024-07-02
Recommendation 2024-R-02 of July 2, 2024, on the Handling of Complaints
France
ACPR
2024-06-28
Recommendation 2024-R-01 of 28 June 2024 on the implementation of certain provisions from Directive (EU) 2016/97 on the distribution of insurance
France
ACPR
2024-01-01
DOC-2024-06 Distribution of actively managed certificates (AMC)
France
AMF
2023-01-01
DOC-2023-05 Advertising Communications by Crowdfunding Service Providers
France
AMF
2022-06-15
Instruction No. 2022-I-11 of June 15, 2022, on the Questionnaire Regarding Commercial Practices and Customer Protection
France
ACPR
2022-01-01
AMF Position DOC-2022-03: Suitability and Simple Execution Requirements under MiFID II
France
AMF
2021-02-23
ACPR Recommendation 2021-R-01 of 18 February 2021 on the marketing of life insurance contracts linked to funeral expense financing
France
ACPR
2019-12-06
ACPR Recommendation 2019-R-01 of December 6, 2019 on Advertising Communications for Life Insurance Contracts
France
ACPR
2019-06-06
Instruction No. 2019-I-23 of June 3, 2019, regarding the questionnaire on commercial practices and customer protection (repealed)
France
ACPR
2019-03-28
Implementation of ESMA Guidelines on Complex Debt Securities and Structured Deposits (ESMA/2015/1787)
France
ACPR
2019-03-28
Implementation of ESMA Guidelines on Cross-Selling Practices (ESMA/2016/574)
France
ACPR
2019-01-01
Professional Obligations of Investment Service Providers Regarding Non-Professional Clients for Third-Party Portfolio Management
France
AMF
2019-01-01
AMF Position DOC-2019-03: MiFID II Suitability Requirements
France
AMF
2019-01-01
ESMA Guidelines on Cross-Selling Practices under MiFID II
France
AMF
2018-06-22
Implementation of ESMA Guidelines on Product Governance Requirements under MiFID II (ESMA35-43-620)
France
ACPR
2018-01-01
DOC-2018-04 Product Governance Requirements under the MiFID II Directive
France
AMF
2017-12-01
Instruction No. 2017-I-21 of December 1, 2017, regarding the questionnaire on commercial practices and customer protection (repealed)
France
ACPR
2017-06-26
Recommendation 2017-R-01 of 26 June 2017 on the free choice of borrower's insurance for mortgage loans
France
ACPR
2017-01-01
DOC-2017-05 Modalities for Introducing Liquidity Management Mechanisms
France
AMF
2017-01-01
DOC-2017-07 Simulations of Future Performance
France
AMF
2016-12-13
Recommendation 2016-R-04 on the marketing of life insurance contracts in units of account constituted by complex financial instruments
France
ACPR
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