Regulatory AlertsConsumer Protection regulation in Croatia
Consumer-protection rules, fair-treatment duties, complaints handling and market conduct in financial services. 22 publications, summarized in English and updated same-day.
Regulation on the Content and Form of Leasing Agreements and the Methodology for Calculating Effective Interest Rates
Croatia
HANFA
Regulation on Marketing, the Information Prospectus and Other Information for Members of Mandatory Pension Funds – Unofficial Consolidated Text (Official Gazette No. 2/20, 80/20 and 52/24)
Croatia
HANFA
Regulation on the Procedure for Compensation of Damages to Members of the Mandatory Pension Fund and/or the Mandatory Pension Fund - Unofficial Consolidated Text (NN, No. 101/14 and 39/17)
Croatia
HANFA
Regulation on the Conditions for Offering Voluntary Pension Programs Based on Individual Capitalized Savings – Unofficial Consolidated Text (NN, No. 101/14, 41/17, 2/20, 98/20)
Croatia
HANFA
Regulation on Conditions for Realizing Pension Rights Based on Voluntary Pension Insurance, the Member Register, and Suspension of Payments and Payouts from the Voluntary Pension Fund – Unofficial Consolidated Text (NN, No. 2/2020 and 52/24)
Croatia
HANFA
Regulation on Compensation to Investors and/or the Alternative Investment Fund (Official Gazette No. 16/19 and 150/22 – Unofficial Consolidated Text)
Croatia
HANFA
2025-03-26
Guidelines on certain aspects of suitability requirements and the format of periodic reports for portfolio management activities under the Markets in Crypto-Assets Regulation (MiCA)
Croatia
HANFA
2025-02-26
Guidelines on procedures and policies, including client rights, in the context of crypto-asset transfer services under the Markets in Crypto-Assets Regulation (MiCA) regarding investor protection
Croatia
HANFA
2025-02-26
Guidelines on procedures and policies, including client rights, in the context of crypto-asset transfer services under the Markets in Crypto-Assets Regulation (MiCA) regarding investor protection (ESMA35-1872330276-2032)
Croatia
HANFA
2024-07-22
Guidelines for Pension Funds and Pension Insurance Companies on Strengthening the Financial Literacy of Citizens of the Republic of Croatia
Croatia
HANFA
2024-06-28
Guidelines for Preparing Informative Pension Calculations from Mandatory Pension Insurance of Individual Capitalized Savings
Croatia
HANFA
2022-08-25
Guidelines on Marketing Communication relating to Crowdfunding Services
Croatia
HANFA
2022-06-02
Official Position of HANFA on Insurance Distribution and Remuneration in Connection with Insurance Distribution
Croatia
HANFA
2022-01-01
Rulebook on the Procedure for Compensating Damages to Members of a Voluntary Pension Fund and/or the Voluntary Pension Fund
Croatia
HANFA
2020-10-20
Guidelines on the Conduct of Insurance Business
Croatia
HANFA
2020-01-01
Rulebook on Main and Feeder Alternative Investment Funds (Official Gazette Nos. 25/19 and 15/20 – Unofficial Consolidated Text)
Croatia
HANFA
2019-02-14
Guidelines for Insurance Distributors on Distributing Insurance Products with Statutory Insurance Contract Obligations
Croatia
HANFA
2018-03-21
Guidelines under the Insurance Distribution Directive relating to insurance-based investment products structured in a way that makes it difficult for consumers to understand the risks involved
Croatia
HANFA
2017-01-01
Rulebook on Promotion and Other Information for Members of Voluntary Pension Funds – Unofficial Consolidated Text (NN, Nos. 101/2014, 41/2017 and 70/2024)
Croatia
HANFA
2016-06-01
Preparatory Guidelines on Product Oversight and Governance Systems by Insurance Undertakings and Insurance Distributors
Croatia
HANFA
2014-05-14
Guidelines on the Handling of Complaints by Insurance Intermediaries
Croatia
HANFA
2012-06-26
Guidelines on Complaints Handling by Insurance Undertakings
Croatia
HANFA