Regulatory AlertsConsumer Protection regulation in Croatia
Consumer-protection rules, fair-treatment duties, complaints handling and market conduct in financial services. 22 publications, summarized in English and updated same-day.
2025-03-26
Guidelines on certain aspects of suitability requirements and the format of periodic reports for portfolio management activities under the Markets in Crypto-Assets Regulation (MiCA)
Croatia
HANFA
2025-02-26
Guidelines on procedures and policies, including client rights, in the context of crypto-asset transfer services under the Markets in Crypto-Assets Regulation (MiCA) regarding investor protection
Croatia
HANFA
2025-02-26
Guidelines on procedures and policies, including client rights, in the context of crypto-asset transfer services under the Markets in Crypto-Assets Regulation (MiCA) regarding investor protection (ESMA35-1872330276-2032)
Croatia
HANFA
2024-07-22
Guidelines for Pension Funds and Pension Insurance Companies on Strengthening the Financial Literacy of Citizens of the Republic of Croatia
Croatia
HANFA
2024-06-28
Guidelines for Preparing Informative Pension Calculations from Mandatory Pension Insurance of Individual Capitalized Savings
Croatia
HANFA
2024-01-01
Regulation on Conditions for Realizing Pension Rights Based on Voluntary Pension Insurance, the Member Register, and Suspension of Payments and Payouts from the Voluntary Pension Fund – Unofficial Consolidated Text (NN, No. 2/2020 and 52/24)
Croatia
HANFA
2024-01-01
Regulation on Marketing, the Information Prospectus and Other Information for Members of Mandatory Pension Funds – Unofficial Consolidated Text (Official Gazette No. 2/20, 80/20 and 52/24)
Croatia
HANFA
2022-08-25
Guidelines on Marketing Communication relating to Crowdfunding Services
Croatia
HANFA
2022-06-02
Official Position of HANFA on Insurance Distribution and Remuneration in Connection with Insurance Distribution
Croatia
HANFA
2022-01-01
Regulation on Compensation to Investors and/or the Alternative Investment Fund (Official Gazette No. 16/19 and 150/22 – Unofficial Consolidated Text)
Croatia
HANFA
2022-01-01
Rulebook on the Procedure for Compensating Damages to Members of a Voluntary Pension Fund and/or the Voluntary Pension Fund – Unofficial Consolidated Text (NN 101/14, 41/17 and 146/22)
Croatia
HANFA
2020-10-20
Guidelines on the Conduct of Insurance Business
Croatia
HANFA
2020-01-01
Rulebook on Main and Feeder Alternative Investment Funds (Official Gazette Nos. 25/19 and 15/20 – Unofficial Consolidated Text)
Croatia
HANFA
2020-01-01
Regulation on the Conditions for Offering Voluntary Pension Programs Based on Individual Capitalized Savings – Unofficial Consolidated Text (NN, No. 101/14, 41/17, 2/20, 98/20)
Croatia
HANFA
2019-02-14
Guidelines for Insurance Distributors on Distributing Insurance Products with Statutory Insurance Contract Obligations
Croatia
HANFA
2018-03-21
Guidelines under the Insurance Distribution Directive relating to insurance-based investment products structured in a way that makes it difficult for consumers to understand the risks involved
Croatia
HANFA
2018-01-01
Regulation on the Content and Form of Leasing Agreements and the Methodology for Calculating Effective Interest Rates
Croatia
HANFA
2017-01-01
Regulation on the Procedure for Compensation of Damages to Members of the Mandatory Pension Fund and/or the Mandatory Pension Fund - Unofficial Consolidated Text (NN, No. 101/14 and 39/17)
Croatia
HANFA
2017-01-01
Rulebook on Promotion and Other Information for Members of Voluntary Pension Funds – Unofficial Consolidated Text (NN, Nos. 101/2014, 41/2017 and 70/2024)
Croatia
HANFA
2016-06-01
Preparatory Guidelines on Product Oversight and Governance Systems by Insurance Undertakings and Insurance Distributors
Croatia
HANFA
2014-05-14
Guidelines on the Handling of Complaints by Insurance Intermediaries
Croatia
HANFA
2012-06-26
Guidelines on Complaints Handling by Insurance Undertakings
Croatia
HANFA