Consumer Protection regulation in Israel

Consumer-protection rules, fair-treatment duties, complaints handling and market conduct in financial services. 89 publications, summarized in English and updated same-day.

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2026-03-17

Adjustments to Proper Conduct of Banking Business Directives in order to deal with Operation Roaring Lion (Temporary Directive)

Bank of Israel

Israel

BOI

2026-03-17

Adjustments to Proper Conduct of Banking Business Directives for Operation Roaring Lion (Temporary Directive)

Bank of Israel

Israel

BOI

2024-12-30

Adjustments to Proper Conduct of Banking Business Directives for Swords of Iron War

Bank of Israel

Israel

BOI

2024-07-31

Explanatory Remarks to the Banking (Service to the Customer) (Fees) (Amendment) Rules, 5784-2024

Bank of Israel

Israel

BOI

2024-07-29

Directive 425: Annual Reports to Customers of the Banking Corporations

Bank of Israel

Israel

BOI

2024-07-29

Disclosure of costs of securities services

Bank of Israel

Israel

BOI

2024-07-29

Disclosure of costs of securities services

Bank of Israel

Israel

BOI

2023-12-24

Proper Conduct of Banking Business Directive No. 424: Opening Current Accounts for Financial Entities

Bank of Israel

Israel

BOI

2023-08-13

Bank of Israel Circular C-06-2627: Amendments to Proper Conduct of Banking Business Directive no. 450

Bank of Israel

Israel

BOI

2023-07-19

Proper Conduct of Banking Business Directive No. 461: A Banking Corporation’s Activities as a Broker-Dealer

Bank of Israel

Israel

BOI

2023-07-19

Procedures for Extending Housing Loans

Bank of Israel

Israel

BOI

2023-06-29

Distribution of Credit Cards of Issuers Bound to a Banking Corporation by a Distribution Agreement

Bank of Israel

Israel

BOI

2023-06-11

Joint Accounts Survivorship Clause and Handling Existing Charges After Death

Bank of Israel

Israel

BOI

2023-06-11

Joint Accounts: Survivorship Clause and Handling Existing Charges After Death

Bank of Israel

Israel

BOI

2023-03-29

Management of Customer Service and Support Array

Bank of Israel

Israel

BOI

2023-03-29

Opening and managing a current account with no credit facility

Bank of Israel

Israel

BOI

2023-03-29

Amendment to Proper Conduct of Banking Business Directive No. 422 on Opening and Managing Current Accounts

Bank of Israel

Israel

BOI

2023-03-29

Management of Customer Service and Support Array

Bank of Israel

Israel

BOI

2023-03-29

Provision of a professional human telephone response

Bank of Israel

Israel

BOI

2023-03-26

Days that Banking Corporations’ Offices are Open

Bank of Israel

Israel

BOI

2023-02-26

Bank of Israel Circular C-06-2741: Amendments to Proper Conduct of Banking Business Directive No. 310 on Risk Management

Bank of Israel

Israel

BOI

2022-12-26

Advanced payment services

Bank of Israel

Israel

BOI

2022-10-06

Proper Conduct of Banking Business Directive No. 329B on Sale of Housing Loans

Bank of Israel

Israel

BOI

2022-10-06

Sale of Housing Loans and Collaborations in Extending Housing Loans

Bank of Israel

Israel

BOI

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