Regulatory AlertsConsumer Protection regulation in Sri Lanka
Consumer-protection rules, fair-treatment duties, complaints handling and market conduct in financial services. 20 publications, summarized in English and updated same-day.
2025-01-01
Addendum to Circular No. 04 of 2024 on Relief Measures for SMEs
Sri Lanka
CBSL
2024-11-21
Deposit Solicitation by Finance Companies
Sri Lanka
CBSL
2022-07-07
Concessions to Affected Borrowers Amidst the Prevailing Extraordinary Macroeconomic Circumstances
Sri Lanka
CBSL
2022-07-04
Addendum to Customer Charter - Accessibility to Banking Services for Customers with Special Needs
Sri Lanka
CBSL
2022-06-10
Maximum Interest Rate on Microfinance Loans granted by LMFCs
Sri Lanka
CBSL
2022-03-18
Mobile Phone Based E-Money Services
Sri Lanka
CBSL
2021-09-01
Concessions for COVID-19 Affected Businesses and Individuals
Sri Lanka
CBSL
2021-06-07
Provision of Banking Services Amidst the COVID-19 Outbreak
Sri Lanka
CBSL
2020-04-06
Withdrawal Fee Charged from Senior Citizens for Cash Withdrawals through the Common ATM Switch (CAS)
Sri Lanka
CBSL
2020-03-20
Central Bank of Sri Lanka Directive on Online Banking Services
Sri Lanka
CBSL
2019-04-26
Maximum Rate of Interest on Microfinance Loans
Sri Lanka
CBSL
2019-03-06
Microfinance Act Directions No. 1 of 2019 on Deposits
Sri Lanka
CBSL
2018-12-03
Maximum Rate of Interest on Microfinance Loans
Sri Lanka
CBSL
2018-05-24
Appointment of Agents of Licensed Banks
Sri Lanka
CBSL
2018-01-22
Central Bank of Sri Lanka Financial Customer Protection Framework
Sri Lanka
CBSL
2018-01-16
Financial Customer Protection Framework
Sri Lanka
CBSL
2017-05-31
Directive on Guidelines for Unit Trust Advertisements and Promotional Material
Sri Lanka
SECLK
2016-02-01
Display of Interest Rates, Exchange Rates, Service Charges, Fees and Commissions
Sri Lanka
CBSL
2014-12-02
Sri Lanka Deposit Insurance and Liquidity Support Scheme Regulations
Sri Lanka
CBSL
2010-03-01
Central Bank of Sri Lanka Credit Card Operational Guidelines
Sri Lanka
CBSL