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Consumer Protection regulation in Poland

Consumer-protection rules, fair-treatment duties, complaints handling and market conduct in financial services. 10 publications, summarized in English and updated same-day.

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Guideline 14.1 Interpretation on Damage Settlement and Repair Cost Calculations

Polish Financial Supervision Authority

Poland

KNF

Guidelines for providing brokerage services on the OTC derivatives market

Polish Financial Supervision Authority

Poland

KNF

2023-01-01

Recommendation S on Good Practices for Managing Mortgage-Backed Credit Exposures

Polish Financial Supervision Authority

Poland

KNF

2023-01-01

Recommendation U on Good Practices in Bancassurance

Polish Financial Supervision Authority

Poland

KNF

2022-07-01

Recommendations on the Settlement of Claims from Motor Insurance

Polish Financial Supervision Authority

Poland

KNF

2018-01-01

Recommendation T on Good Practices for Managing Risk of Retail Credit Exposures

Polish Financial Supervision Authority

Poland

KNF

2016-06-01

Recommendations for Insurance Undertakings Regarding the Process of Determining and Paying Compensation for Non-Pecuniary Damage from Motor Vehicle Third-Party Liability Insurance

Polish Financial Supervision Authority

Poland

KNF

2016-01-01

Recommendations for Insurance Undertakings Regarding the Product Governance System

Polish Financial Supervision Authority

Poland

KNF

2014-06-24

Guidelines for Insurance Undertakings Regarding the Distribution of Insurance

Polish Financial Supervision Authority

Poland

KNF

2013-07-01

Position on the Conduct of Investment Firms in the Forex Market

Polish Financial Supervision Authority

Poland

KNF

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