Consumer Protection regulation in Saudi Arabia

Consumer-protection rules, fair-treatment duties, complaints handling and market conduct in financial services. 49 publications, summarized in English and updated same-day.

2025-12-22

Circular on the Guide to Financial Institutions Services Fees and Amendment of Regulatory Articles Related to Administrative Fees

Saudi Arabia

SAMA

2025-12-22

Not Requesting Promissory Notes from Individual Consumers when Offering Credit Card Financing Products

Saudi Arabia

SAMA

2025-09-04

Circular on Frequently Asked Questions Regarding the Rules for Issuance and Operation of Credit Cards

Saudi Arabia

SAMA

2025-07-01

Launch of the First Phase of the Complaint Management System

Saudi Arabia

SAMA

2025-06-19

Rules of Issuance and Operation of Credit Cards

Saudi Arabia

SAMA

2025-03-06

Circular on the Updated Debt Collection Regulations and Procedures for Individual Customers

Saudi Arabia

SAMA

2025-01-09

Updated List for Amounts Excluded from Seizure under Judicial Orders

Saudi Arabia

SAMA

2024-06-25

Reduced Processing Time for Local ATM Claims

Saudi Arabia

SAMA

2023-12-17

Circular Re. Rules for Regulating Buy-Now-Pay-Later (BNPL) Companies

Saudi Arabia

SAMA

2023-11-28

SAMA New Banking Products and Services Regulation

Saudi Arabia

SAMA

2023-11-08

Emphasis on Compliance with Regulations for Advertising Products and Services Offered by Financial Institutions

Saudi Arabia

SAMA

2023-03-21

Rules for Establishing a Customer Care Department in Banks

Saudi Arabia

SAMA

2023-03-05

Rules for Advertising Products and Services Provided by Financial Institutions

Saudi Arabia

SAMA

2023-02-08

Model Retail Consumer Finance Contract

Saudi Arabia

SAMA

2022-12-04

Controls for the Distribution of Public Investment Funds

Saudi Arabia

SAMA

2022-09-25

Emphasis on Finance Entities to Adhere to SAMA's Collection Regulations and Procedures for Individual Customers when Outsourcing Debt Collection Tasks to External Service Providers

Saudi Arabia

SAMA