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Consumer Protection regulation in Sao Tome and Principe

Consumer-protection rules, fair-treatment duties, complaints handling and market conduct in financial services. 6 publications, summarized in English and updated same-day.

2025-06-19

Standardized Information Sheet Regulation (NAP)

Banco Central de Sao Tome e Principe

Sao Tome and Principe

BCSTP

2016-02-19

Regulation (NAP) - Rules and Procedures for the Banking Service Tariff

Banco Central de Sao Tome e Principe

Sao Tome and Principe

BCSTP

2016-02-19

Regulation (NAP) - Free Banking Services

Banco Central de Sao Tome e Principe

Sao Tome and Principe

BCSTP

2015-08-24

Regulation (NAP) - Procedure for Customer Complaints and Reports of Financial Institutions

Banco Central de Sao Tome e Principe

Sao Tome and Principe

BCSTP

2012-09-17

Permanent Application Norm (NAP) - Protection of Financial Institution Clients

Banco Central de Sao Tome e Principe

Sao Tome and Principe

BCSTP

2009-12-31

Regulation (NAP) - Limits on Fees and Commissions Charged by Financial Institutions

Banco Central de Sao Tome e Principe

Sao Tome and Principe

BCSTP