Regulatory AlertsConsumer Protection regulation in Kosovo
Consumer-protection rules, fair-treatment duties, complaints handling and market conduct in financial services. 18 publications, summarized in English and updated same-day.
2026-06-24
CBK Governor Meets World Bank Technical Assistance Mission on Consumer Protection
Kosovo
CBK
2026-04-28
Regulation on the Process of Handling Complaints by Financial Institutions
Kosovo
CBK
2025-08-29
Regulation on the Platform for Comparison of Financial Products and Services
Kosovo
CBK
2025-08-29
Regulation on the Platform for Comparison of Financial Products and Services
Kosovo
CBK
2022-12-20
Regulation on Access to Payment Accounts with Basic Services
Kosovo
CBK
2022-01-27
Regulation on Determination of Pension Beneficiaries
Kosovo
CBK
2020-01-30
Regulation on Financial Services Advertising
Kosovo
CBK
2019-01-31
Regulation on Effective Interest Rate and Disclosure Requirements for Non-Bank Financial Institutions
Kosovo
CBK
2016-12-29
Regulation on Sale of Compulsory Motor Liability Insurance and Management of Insurers' Expenses
Kosovo
CBK
2015-06-23
Regulation on Determination of Premium Structure for Compulsory Motor Liability Insurance
Kosovo
CBK
2015-06-23
Regulation on Defining the Conditions and Criteria for Withdrawal of Funds from KPST by Participants with Permanent Emigration
Kosovo
CBK
2015-04-30
Regulation on Individual Accounts of Participants
Kosovo
CBK
2014-12-29
Regulation on Licensing of Supplementary Individual Pension Providers
Kosovo
CBK
2014-09-25
Regulation on Internal Complaints Handling Process
Kosovo
CBK
2013-08-29
Effective Interest Rate and Microfinance Institutions Disclosure Requirements
Kosovo
CBK
2012-12-27
Regulation on Procedures for Handling Claims for Compensation of Damages Arising from Compulsory Motor Liability Insurance
Kosovo
CBK
2012-11-29
Effective Interest Rate and Bank Disclosure Requirements
Kosovo
CBK
2012-07-27
Regulation on the General Conditions of Motor Liability Insurance Policy
Kosovo
CBK