RegAlert
2025-01-09

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Financial Institutions (Complaint Handling) (Repeal) Regulations 2024

The Central Bank of Seychelles, acting in consultation with the finance minister under section 69(a) of the Financial Institutions Act, has enacted the Financial Institutions (Complaint Handling) (Repeal) Regulations 2024. These regulations formally abolish the Financial Institutions (Complaint Handling) Regulations of 2008, eliminating the previous statutory requirements for managing consumer complaints within regulated entities. The repeal takes effect on 1 January 2025, ensuring a seamless regulatory transition for all financial institutions under the Central Bank's jurisdiction.

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Central Bank of Seychelles

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Financial Institutions Act st [31 December 2024] 652 REPUBLIC OF SEYCHELLES SUPPLEMENT TO OFFICIAL GAZETTE SI S.I. 109 of 2024 FINANCIAL INSTITUTIONS ACT, 2004 (Cap. 79) Financial Institutions (Complaint Handling) (Repeal) Regulations, 2024 In exercise of the powers conferred by section 69(a) of the Financial Institutions Act (Cap. 79), the Central Bank, in consultation with the Minister responsible for finance, hereby makes the following Regulations — Citation

  1. These regulations may be cited as the Financial Institutions
    (Complaint Handling) (Repeal) Regulations, 2024.
    Repeal of S.I. 50 of 2008
  2. The Financial Institutions (Complaint Handling) Regulations,
    st 2008 are hereby repealed with effect from the 1 day of January, 2025. MADE th this 30 day of December, 2024. CAROLINE ABEL GOVERNOR CENTRAL BANK OF SEYCHELLES ———————

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Lineage: In force

Act No. 79 of 2004Act No. 79 of 2004Regulation No. 50 of 2008Regulation No. 50 of 2008Financial Institutions(Complaint Handling) (Repeal)…2025-01-09 · this documentFinancial Institutions (Complaint Handling) (Repeal) Regulations 2024 (2025-01-09)
amendssupersedesissued underrefers toproposed or not in RegAlertarrows run from the older text to the one that changes it

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Source: Central Bank of Seychelles — original document · Summary generated with machine assistance and reviewed before publication; the authoritative text is the regulator's original document. How RegAlert works

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