2022-01-24 | CPD/GEN/GUIDE/02

Bank Customers Bill of Rights

The Central Bank of Nigeria outlines the rights and duties of bank customers in Nigeria, emphasizing the importance of customer satisfaction and protection. Customers have the right to information, choice, safety, privacy, redress, good service, equality, and free monthly statements. They also have duties, including financial obligations, protecting personal information and assets, and providing factual information to the bank. These rights and duties are essential to ensuring a secure and satisfactory banking experience for customers.

Nigeria

Central Bank of Nigeria

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