Regulatory Alerts2020-03-20 | Instructions to CEOs of Licensed BanksCentral Bank of Sri Lanka Directive on Online Banking Services
The Central Bank of Sri Lanka directed licensed banks to waive registration fees and charges for new online banking products until 30 April 2020 to promote digital transactions during the COVID-19 pandemic. Banks were further instructed to facilitate remote registration for existing customers without requiring physical branch visits, provided appropriate security measures are implemented. This directive aims to minimize physical exposure for both customers and staff while maintaining secure access to banking services.
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