BCB Resolution No. 142 — Procedures and Controls for Fraud Prevention in Payment Services

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BCB RESOLUTION NO. 142, OF SEPTEMBER 23, 2021

Establishes procedures and controls for the prevention of frauds in the provision of payment services to be adopted by financial institutions, other institutions authorized to operate by the Central Bank of Brazil, and payment institutions that are part of the Brazilian Payments System (SPB).

The Collegiate Board of Directors of the Central Bank of Brazil, in a session held on September 23, 2021, based on the provisions of Article 7, items II, IV, and V, Article 9, items II and IX, and Article 15 of Law No. 12,865, of October 9, 2013, and considering the provisions of Articles 3, items III, V, and VI, and 14 of Resolution No. 4,282, of November 4, 2013,

RESOLVES:

Art. 1 This Resolution establishes procedures and controls for the prevention of frauds in the provision of payment services to be adopted by financial institutions, other institutions authorized to operate by the Central Bank of Brazil, and payment institutions that are part of the Brazilian Payments System (SPB).

Art. 2 The institutions referred to in Art. 1, in the provision of payment services, must establish:

I - a maximum limit of R$1,000.00 (one thousand reais), per deposit or prepaid payment account, for the total value of payment transactions carried out within the scope of the same payment arrangement during the period from 8:00 p.m. to 6:00 a.m. between distinct natural person clients, except for individual entrepreneurs; and

II - a minimum period of twenty-four hours for the implementation of increases in limits for payment transactions at the client's request, formalized through the electronic customer service channels made available by the institution.

§ 1 The payment transactions cited in the caput include:

I - transactions carried out within the scope of transfer payment arrangements using payment instruments with a function that allows the movement of:

a) deposit accounts; or

b) prepaid payment accounts;

II - transfers between accounts within the same institution;

III - Electronic Available Transfer (TED);

IV - instant payment transaction (Pix);

V - transfers via Credit Document (DOC); and

VI - payment slips (boletos).

§ 2 The provision of item I of the caput also applies to payment transactions scheduled by the client during the period from 8:00 p.m. to midnight whose settlement occurs before 6:00 a.m. on the day following the scheduling.

§ 3 The establishment and increase of the value of the limits provided for in items I and II of the caput must be compatible, at a minimum, with:

I - the client's risk profile; and

II - the regulation or instrument that governs the operation of the payment arrangement related to the payment transaction.

Art. 2-A The institutions referred to in Art. 1, in the provision of payment services, when they detect a founded suspicion of involvement in fraud in checking accounts, savings deposit accounts, and prepaid payment accounts, must reject payment transactions that have these accounts as recipients. (Added by BCB Resolution No. 501, of 9/11/2025.)

§ 1 The payment transactions cited in the caput include those listed in Art. 2, § 1. (Added by BCB Resolution No. 501, of 9/11/2025.)

§ 2 The assessment of founded suspicion of involvement in fraud must include factors at the discretion of each institution, which may even use information contained in electronic systems and databases of a public or private nature. (Added by BCB Resolution No. 501, of 9/11/2025.)

§ 3 The institution receiving the funds must notify the account holder of the implementation of the measure referred to in the caput. (Added by BCB Resolution No. 501, of 9/11/2025.)

§ 4 The institutions referred to in Art. 1 must implement the necessary measures to comply with the duties provided for in this article by October 13, 2025. (Added by BCB Resolution No. 501, of 9/11/2025.)

Art. 3 The institutions referred to in Art. 1 must offer their clients:

I - the establishment of specific limits according to the period for carrying out the payment transactions referred to in § 1 of Art. 2, observed compatibility with the client's risk profile and with the regulation or instrument that governs the operation of the payment arrangement related to the payment transaction; and

II - the prior registration of deposit or prepaid payment accounts authorized to receive values above the limits established in item I of Art. 2 and in item I of this article.

§ 1 Institutions must inform their clients of the procedures for exercising the option referred to in the caput, observing the minimum period of twenty-four hours for the effectiveness of the registration referred to in item II, if carried out through the electronic customer service channels made available by the institution.

§ 2 The institution must document the exercise by its clients of the option referred to in the caput.

§ 3 The option referred to in item I of the caput also applies to the client's request to change the maximum limit established in item I of Art. 2.

§ 4 The registration referred to in item II of the caput has effect for all payment transactions mentioned in § 1 of Art. 2.

Art. 4 The institutions mentioned in Art. 1 must keep daily records detailing occurrences of frauds or attempts at fraud in the provision of payment services, discriminating even the corrective measures adopted.

§ 1 Institutions must prepare a report with a consolidated monthly evaluation of occurrences and the preventive and corrective measures adopted, based on daily records, which must be sent, for information:

I - to the audit committee, if any;

II - to internal audit;

III - to the risk committee, if any;

IV - to the Executive Board; and

V - to the Board of Directors, if any.

§ 2 The Central Bank of Brazil may define the format and content of the report mentioned in § 1.

Art. 5 The acquiring institutions referred to in Art. 2 of Circular No. 3,952, of June 27, 2019, must pay special attention to procedures intended for the evaluation of the client prior to the offer, directly or indirectly through another financier, of a service for the advance settlement of receivables on the same date as the realization of the transaction within the scope of the payment arrangements in which they participate.

§ 1 The procedures referred to in the caput must include analyses of the client's transaction history within the scope of payment arrangements and the compatibility of this history with the nature of the business.

§ 2 Acquiring institutions must include clauses in the contracts they enter into with sub-acquirers obliging them to comply with the provisions of this article.

Art. 6 The records, monthly reports, and other documents referred to in this Resolution must be available to the Central Bank of Brazil for a period of five years, counted from the date of their preparation.

Sole Paragraph. The provision in the caput does not exempt the institution from communicating information regarding frauds to the competent authorities, in accordance with current legislation.

Art. 7 The institutions referred to in Art. 1 must implement by:

I - October 4, 2021, the provisions of Arts. 2 and 3; and

II - November 16, 2021, the provisions of the remaining articles.

Art. 8 This Resolution enters into force on the date of its publication.

Otávio Ribeiro Damaso
Regulation Director