BCB Resolution No. 493 — Amends Resolution BCB No. 1 to adjust Pix Forum functioning and enhance the Special Return Mechanism and Pix key information change procedures

BCB RESOLUTION NO.
493, OF AUGUST 28, 2025

Amends Resolution BCB No. 1, of August 12, 2020, which institutes the Pix payment arrangement and approves its regulations, to adjust devices related to the functioning of the Pix Forum, and amends the regulation annexed to Resolution BCB No. 1, of August 12, 2020, to improve the Special Return Mechanism and the procedures for changing information linked to Pix keys.

The Collegiate Board of the Central Bank of Brazil, in a session held on August 27, 2025, based on Art. 10, caput, item IV, of Law No. 4.595, of December 31, 1964, Art. 10 of Law No. 10.214, of March 27, 2001, Arts. 6, 7, 9, 10, 14, and 15 of Law No. 12.865, of October 9, 2013, Resolution No. 4.282, of November 4, 2013, Communication No. 32.927, of December 21, 2018, and Communication No. 34.085, of August 28, 2019,

R E S O L V E:

Art. 1. Resolution BCB No. 1, of August 12, 2020, published in the Official Gazette of the Union on August 13, 2020, shall enter into force with the following alterations:

“Art. 6. ...................................................................................................................................

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§ 3. The following working groups operate within the scope of the Pix Forum:

I - Business Working Group;

II - Standardization and Technical Requirements Working Group;

III - PI Messages Working Group; and

IV - Pix Security Strategic Group – GE-Seg.

§ 4. The Coordinator of the Pix Forum may establish other working groups with specific objectives and fixed terms.

§ 5. Upon request by the Coordinator of the Pix Forum, GE-Seg may conduct studies and participate in the definition of rules and parameters related to the functioning of Pix security mechanisms.” (NR)

“Art. 7. ...................................................................................................................................

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V - decide on the composition, coordination, products, deadlines, and guidelines for the operation of the working groups that function within the scope of the Pix Forum;

.......................................................................................................................................” (NR)

Art. 2. The regulation annexed to Resolution BCB No. 1, of August 12, 2020, published in the Official Gazette of the Union on August 13, 2020, shall enter into force with the following alterations:

“Art. 41-D. ..............................................................................................................................

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II - will imply the blocking, in the transactional account of the receiving user, of the values whose return is requested or, if lower, the value corresponding to the balance available therein.

§ 1. The blocking referred to in item II of the caput must be made immediately after the payment service provider participant of the receiving user receives the infringement notification, observing the deadlines provided in the DICT Operational Manual.

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§ 4. In the returns of transactions identified in the tracking stage of the value recovery functionality, the payment service provider of the receiving user must:

I - debit the resources from the receiving user's account; and

II - execute the transaction to the paying user in its own name.” (NR)

“Art. 41-E. The DICT Operational Manual will detail the procedure for carrying out the returns referred to in Art. 41-C, caput, item II, including:

I - the maximum deadlines for maintaining the blocking of resources in the receiving user's transactional account and for the realization of the return;

II - the mechanism for tracking transactions within the scope of the value recovery functionality, as defined in Art. 78-N; and

III - the realization of multiple blockings or partial returns.” (NR)

“Art. 54. ..................................................................................................................................

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X - return request: allows the request for the return of a Pix transaction;

XI - consultation of information linked to Pix keys for Pix security purposes; and

XII - value recovery: procedure for tracking, blocking, and returning values within Pix resulting from suspicion of fraud in the transaction.” (NR)

“Art. 66. ..................................................................................................................................

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III - CPF registration number;

IV - CNPJ registration number; and

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VI - random key.” (NR)

“Art. 67. ..................................................................................................................................

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§ 2. The random key may only be subject to the alteration provided for in item II of the caput exclusively at the initiative of the Pix participant.” (NR)

“Art. 78-F. ...............................................................................................................................

§ 1. .........................................................................................................................................

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§ 2. The use of the value recovery functionality will imply the automatic creation of infringement notifications for all transactions that are selected according to:

I - the internal algorithm of the DICT; or

II - the prioritization provided by the payment service provider participant of the paying user.” (NR)

“Art. 78-I. ................................................................................................................................

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Sole Paragraph. The return requests made within the scope of the value recovery functionality will be created by the DICT upon request by the payment service provider participant of the paying user.” (NR)

“Art. 78-J. Except within the scope of the value recovery functionality, only one return request may be opened for each Pix transaction.” (NR)

“Subsection XII

Of Value Recovery

Art. 78-N. The value recovery procedure must be initiated by the payment service provider participant of the paying user when there is a well-founded suspicion that the Pix transaction was carried out fraudulently after a complaint by the paying user.

Sole Paragraph. The rules and operational procedures for value recovery will be detailed in the DICT Operational Manual.” (NR)

“Section XI

Of the Availability of the Value Recovery Functionality

Art. 121. The value recovery functionality referred to in Art. 54, caput, item XII:

I - may be implemented optionally by Pix participants starting from November 23, 2025; and

II - must be implemented mandatorily by Pix participants in the account provider and special liquidator modalities starting from February 2, 2026.” (NR)

Art. 3. The sole paragraph of Art. 78-H of the regulation annexed to Resolution BCB No. 1, of August 12, 2020, published in the Official Gazette of the Union on August 13, 2020, is hereby revoked.

Art. 4. This Resolution enters into force on the date of its publication, producing effects:

I - on February 2, 2026, for Art. 3; and

II - immediately, for the remaining articles.

RENATO
DIAS DE BRITO GOMES
Director of Organization of the Financial System and Resolution