Resolution BCB No. 1 — Establishes the Pix payment arrangement and approves its Regulations

Resolution No. 1

RESOLUTION
BCB No. 1, OF AUGUST 12, 2020

Establishes the Pix payment arrangement and approves its Regulations.

The Collegiate Board of the Central Bank of Brazil, in a session held on August 6, 2020, based on art. 10, item IV, of Law No. 4.595, of December 31, 1964, art. 10 of Law No. 10.214, of March 27, 2001, arts. 6, 7, 9, 10, 14 and 15 of Law No. 12.865, of October 9, 2013, Resolution No. 4.282, of November 4, 2013, Communication No. 32.927, of December 21, 2018, and Communication No. 34.085, of August 28, 2019,

R E S O L V E:

Art. 1 The Pix payment arrangement is established.

Art. 2 The attached Regulations, which govern the operation of Pix, are approved.

Art. 3 Participation in Pix is mandatory for financial institutions and for payment institutions authorized to operate by the Central Bank of Brazil with more than five hundred thousand active client accounts, considering checking accounts, savings accounts, and prepaid payment accounts.

§ 1 For the purposes of this Resolution, active client accounts are considered to be checking accounts, savings accounts, and prepaid payment accounts that are not closed.

§ 2 Financial institutions and payment institutions authorized to operate by the Central Bank of Brazil that exceed the limit set in the caput, after the entry into force of this Resolution, shall have a period of 90 (ninety) days to submit to the Central Bank of Brazil a request for adherence to Pix as a transaction account provider, in accordance with the attached Regulations to this Resolution.

§ 3 In addition to the institutions mentioned in the caput, adherence to Pix is permitted:

I - for other financial institutions and payment institutions authorized to operate by the Central Bank of Brazil, with the exception of the payment institutions referred to in § 9; and (Amended by Resolution BCB No. 429, of 11/11/2024.)

II - for the National Treasury Secretariat, in its capacity as a government entity. (Amended by Resolution BCB No. 403, of 22/7/2024.)

§ 4 Payment institutions that fall under the provisions of § 9 are considered part of the Brazilian Payments System – SPB from the moment they submit a request for adherence to Pix. (Amended by Resolution BCB No. 429, of 11/11/2024.)

§ 5 The following apply to payment institutions that fall under the provisions of § 9, until they are authorized to operate by the Central Bank of Brazil: (Amended by Resolution BCB No. 429, of 11/11/2024.)

I - minimum regulation, encompassing rules related to:

a) operational and liquidity risk management structure, as set forth in current regulation; (Amended by Resolution BCB No. 403, of 22/7/2024.)

b) cybersecurity policy, action and incident response plan, contracting of data processing and storage services and cloud computing services, as set forth in current regulation; (Amended by Resolution BCB No. 403, of 22/7/2024.)

c) policy, procedures and internal controls aimed at preventing the use of the financial system for the practice of money laundering or concealment of assets, rights and values, as governed by Law No. 9.613, of March 3, 1998, and terrorism financing, provided for in Law No. 13.260, of March 16, 2016, as set forth in Communication No. 3.461, of July 24, 2009, and, from its revocation, in Communication No. 3.978, of January 23, 2020;

d) procedures for implementing the measures determined by Law No. 13.810, of March 8, 2019, which provides for compliance with sanctions imposed by resolutions of the United Nations Security Council, including the unavailability of assets of natural and legal persons and entities, and national designation of persons investigated or accused of terrorism, their financing or acts correlated thereto, as set forth in current regulation; (Amended by Resolution BCB No. 429, of 11/11/2024.)

e) observation of the accounting and audit regulation applicable to payment institutions authorized to operate by the Central Bank of Brazil, embodied in the Accounting Standard of Institutions Regulated by the Central Bank of Brazil – Cosif, including with regard to the preparation, submission of accounting documents to the Central Bank of Brazil and disclosure of financial statements; (Amended by Resolution BCB No. 429, of 11/11/2024, producing effects from 1/1/2025.)

f) submission of information related to clients and legal or conventional representatives of clients to the National Financial System Client Registry – CCS, as set forth in Resolution BCB No. 179, of January 19, 2022; and (Included by Resolution BCB No. 429, of 11/11/2024, producing effects from 1/1/2025.)

g) other matters that the Central Bank of Brazil may indicate; (Included by Resolution BCB No. 429, of 11/11/2024.)

II - proportional risk-based supervision; (Amended by Resolution BCB No. 482, of 5/6/2025, producing effects from 1/1/2026.)

III - the obligation to submit: (Included by Resolution BCB No. 429, of 11/11/2024, producing effects from 1/1/2025.)

a) Daily Accounting Balances, in accordance with art. 2, caput, items I and III, of Resolution BCB No. 208, of March 22, 2022; and (Included by Resolution BCB No. 429, of 11/11/2024, producing effects from 1/1/2025.)

b) information related to credit operations, in accordance with art. 2 of Communication No. 3.870, of December 19, 2017; and (Amended by Resolution BCB No. 482, of 5/6/2025, producing effects from 1/1/2026.)

IV - the obligation to maintain liquid resources corresponding to the balances of electronic currencies held in payment accounts, calculated at the close of the regular operating hours of participants in the Reserve Transfer System – STR, plus the: (Included by Resolution BCB No. 482, of 5/6/2025, producing effects from 1/1/2026.)

a) balances of electronic currencies in transit between payment accounts within the same institution; and (Included by Resolution BCB No. 482, of 5/6/2025, producing effects from 1/1/2026.)

b) values received by the institution for credit to a payment account, while not made available for free movement by the end user who is the holder of the destination payment account. (Included by Resolution BCB No. 482, of 5/6/2025, producing effects from 1/1/2026.)

§ 8 From January 1, 2025, only financial institutions and payment institutions authorized to operate by the Central Bank of Brazil may submit requests for adherence to Pix. (Included by Resolution BCB No. 429, of 11/11/2024.)

§ 9 Non-authorized payment institutions to operate by the Central Bank of Brazil that are participants in Pix, that are in the process of adhering to Pix, or that submit a request for adherence to Pix by December 31, 2024 must, as a condition for participation in Pix, request authorization to operate from the Central Bank of Brazil, in accordance with Resolutions BCB Nos. 80 and 81, both of March 25, 2021, according to the following deadlines: (Amended by Resolution BCB No. 506, of 26/9/2025.)

I - by March 31, 2025, for payment institutions that adhered to Pix by December 31, 2022; (Amended by Resolution BCB No. 506, of 26/9/2025.)

II - between April 1, 2025 and December 31, 2025, for payment institutions that adhered to Pix between January 1, 2023 and June 30, 2024; and (Amended by Resolution BCB No. 506, of 26/9/2025.)

III - between January 1, 2026 and May 1, 2026, for other payment institutions that are participants in Pix or are in the process of adhering to Pix. (Included by Resolution BCB No. 506, of 26/9/2025.)

§ 10. The information related to credit operations referred to in item III, letter “b”, of § 5, which must be calculated by payment institutions that fall under the provisions of § 9, will be defined in a specific document published by the Central Bank of Brazil. (Included by Resolution BCB No. 429, of 11/11/2024.)

§ 11. The resources calculated in the manner of § 5, item IV, must be allocated exclusively to federal public securities, registered in the Special Settlement and Custody System – Selic. (Included by Resolution BCB No. 482, of 5/6/2025, producing effects from 1/1/2026.)

§ 12. The provisions of art. 22, §§ 3, 4, 5, 6, 6-A, 7, item II, and 8, of Resolution BCB No. 80, of March 25, 2021, apply to the cases mentioned in § 11. (Included by Resolution BCB No. 482, of 5/6/2025, producing effects from 1/1/2026.)

§ 13. Compliance with the provisions of § 11 must obey the provisions of the Selic Regulations and specific documents that deal with the operational procedures of this system. (Included by Resolution BCB No. 482, of 5/6/2025, producing effects from 1/1/2026.)

§ 14. The submission of comparative financial statements, semi-annual and annual, is permitted for the first year of observation of the accounting and audit regulation, provided for in § 5, item I, letter “e”. (Included by Resolution BCB No. 506, of 26/9/2025.)

§ 15. The exemption from mandatory participation referred to in the caput may be granted by the Central Bank of Brazil, considering the nature of the institution's clients and the characteristics of its business model. (Included by Resolution BCB No. 587, of 18/9/2026.)

Art. 3-A For the purposes of participation in Pix in the transaction account provider modality, institutions, except credit cooperatives, must, from January 1, 2026, permanently observe minimum limits of paid-in share capital and net worth of R$5,000,000.00 (five million reais). (Included by Resolution BCB No. 429, of 11/11/2024.)

Art. 4 The governance processes and structures of Pix must guarantee:

I - the representativeness and plurality of participating institutions and segments;

II - non-discriminatory access; and

III - the mitigation of conflicts of interest.

Art. 5 The Pix Forum is a permanent advisory committee whose objective is to support the Central Bank of Brazil in defining the rules and procedures that govern the operation of Pix.

Art. 6 The Pix Forum is integrated by:

I - participants in the arrangement, individually or through representative associations at the national level;

II - providers and potential providers of information technology services, as set forth in Communication No. 3.970, of November 28, 2019, and subsequent regulation;

III - paying and receiving users, through representative associations at the national level; and

IV - clearinghouses and providers of clearing and settlement services that offer liquidity provision mechanisms within the scope of Pix.

§ 1 The coordination of the Pix Forum will be exercised by the Central Bank of Brazil.

§ 2º At the discretion of the Coordinator of the Pix Forum, regulatory bodies for payment services, national competition and consumer defense agencies, and other economic agents with a legitimate interest in Pix operations may be invited to participate in Pix Forum meetings or thematic working groups created within the scope of the Pix Forum.

§ 3º The following working groups operate within the scope of the Pix Forum: (Included by Resolution BCB No. 493, of 8/28/2025.)

I - Business Working Group; (Included by Resolution BCB No. 493, of 8/28/2025.)

II - Standardization and Technical Requirements Working Group; (Included by Resolution BCB No. 493, of 8/28/2025.)

III - PI Messages Working Group; and (Included by Resolution BCB No. 493, of 8/28/2025.)

IV - Pix Strategic Security Group – GE-Seg. (Included by Resolution BCB No. 493, of 8/28/2025.)

§ 4º The Coordinator of the Pix Forum may establish other working groups with specific objectives and fixed terms. (Included by Resolution BCB No. 493, of 8/28/2025.)

§ 5º Upon request by the Coordinator of the Pix Forum, the GE-Seg may conduct studies and participate in the definition of rules and parameters related to the operation of Pix security mechanisms. (Included by Resolution BCB No. 493, of 8/28/2025.)

Art. 7º It is the responsibility of the Coordinator of the Pix Forum:

I - to present, on its own initiative or based on suggestions from participants, proposals for additions or changes to rules that may necessitate amendments to the Pix Regulations, when related to topics that impact the activities of participants and their corresponding business models;

II - to analyze and respond to contributions from Pix Forum participants regarding the proposals referred to in item I;

III - to define the topics to be discussed by the Pix Forum;

IV - to define the frequency of Pix Forum meetings;

V - to decide on the establishment of thematic working groups, with defined objects, either permanently or for a fixed term, and on the composition, coordination, deliverables, deadlines, and guidelines for the operation of these groups;

V - to decide on the composition, coordination, deliverables, deadlines, and guidelines for the operation of the working groups that function within the scope of the Pix Forum; (Amended by Resolution BCB No. 493, of 8/28/2025.)

VI - to decide on the establishment of committees, including self-regulation committees, their composition, and scope of operation; and

VII - to coordinate the activities of entities involved in forwarding approved solutions.

Art. 8º The Transactional Account Identifier Directory (DICT) will begin operation:

I - on October 5, 2020, in restricted operation; and

II - on November 16, 2020, in full operation.

Art. 9º Pix will begin operation:

I - on November 3, 2020, in restricted operation; and

II - on November 16, 2020, in full operation.

Art. 10. The Central Bank of Brazil will detail, in a specific act, complementary guidelines and determinations regarding the provisions of Arts. 8º and 9º, including with respect to differentiated hours for carrying out Pix sending and receiving transactions during the restricted operation phase.

Art. 11. Circular No. 3,985, of February 18, 2020, is hereby revoked.

Art. 12. This Resolution enters into force on September 1, 2020, producing effects from its publication regarding the provision of § 7º of Art. 3º.

João Manoel Pinho de
Mello
Director of Organization of the Financial System and Resolution

REGULATION ATTACHED TO RESOLUTION
BCB NO. 1, OF AUGUST 12, 2020

Disciplines the operation of the Pix payment arrangement.

CHAPTER I
SCOPE OF APPLICATION

Art. 1º All participants in the Pix payment arrangement are subject to the provisions of this Regulation.

Sole Paragraph. The provisions of this Regulation do not preclude the application of regulation issued by the National Monetary Council or by the Central Bank of Brazil regarding institutions regulated and supervised by the Central Bank of Brazil, prevailing, in case of conflict, the provisions of the regulation applicable to each segment.

CHAPTER II
SCOPE

Art. 2º In addition to this document, the Pix Regulations are composed of:

I - Brand Usage Manual;

II - Pix Initiation Standards Manual;

III - Pix Execution Process Flows Manual;

IV - Minimum Requirements for User Experience;

V - SFN Networks Manual;

VI - SFN Security Manual;

VII - SFN Services Catalog;

VIII - Communication Interfaces Manual;

IX - Pix Times Manual;

X - DICT Operational Manual;

XI - Dispute Resolution Manual; and

XII - Penalties Manual.

CHAPTER III
DEFINITIONS

Art. 3º For the purposes of this Regulation, the following expressions and terms are defined as follows:

I - Pix key: information related to the holder of a transactional account that allows obtaining the information stored in the Transactional Account Identifier Directory (DICT) about the receiving user and the corresponding transactional account, with the purpose of facilitating the payment transaction initiation process by payer users and mitigating the risk of fraud in transactions within the scope of Pix;

II - quick response code (QR Code): a two-dimensional barcode that will be used to facilitate the initiation of a payment transaction;

III - dynamic quick response code (dynamic QR Code): QR Code generated by the receiving user to initiate one or more Pix transactions, where the payment transaction information is outside the QR Code encoding and presents an extensive range of functionalities configurable by the receiving user;

IV - static quick response code (static QR Code): QR Code generated by the receiving user to initiate one or more Pix transactions, where the payment transaction information is within the QR Code encoding and presents few functionalities configurable by the receiving user;

V - Instant Payments Account (Conta PI): account held by a direct participant in the Instant Payments System (SPI), maintained at the Central Bank of Brazil for the purpose of fund transfers within the SPI;

VI - transactional account: account maintained by an end user with a Pix participant, used for payment or receipt of funds, which may be a checking account, a savings account, or a prepaid payment account;

VI - transactional account:(Amended by Resolution BCB No. 39, of 11/13/2020.)

VI - transactional account: (Amended by Resolution BCB No. 42, of 11/19/2020.)

a) account maintained by an end user with a Pix participant, used for payment or receipt of funds, which may be a checking account, a savings account, or a prepaid payment account; (Included by Resolution BCB No. 39, of 11/13/2020.)

b) account or sub-account operated by a financial institution or payment institution in the name of government bodies, entities, funds, or similar entities belonging to Public Administration or administered by it; (Included by Resolution BCB No. 39, of 11/13/2020.)

c) PI account of the financial institution or payment institution, if it is a direct participant in the SPI, for payments or receipts resulting exclusively from its own obligations and rights; or(Included by Resolution BCB No. 39, of 11/13/2020.)

c) PI account of the financial institution or payment institution, if it is a direct participant in the SPI, for payments or receipts resulting exclusively from its own obligations and rights; (Amended by Resolution BCB No. 42, of 11/19/2020.)

d) deposit account or prepaid payment account of the financial institution or payment institution, if it is an indirect participant in the SPI, for payments or receipts resulting exclusively from its own obligations and rights; (Included by Resolution BCB No. 39, of 11/13/2020.)

d) deposit account or prepaid payment account of the financial institution or payment institution, if it is an indirect participant in the SPI, for payments or receipts resulting exclusively from its own obligations and rights; or(Amended by Resolution BCB No. 42, of 11/19/2020.)

d) deposit account or prepaid payment account of the financial institution or payment institution, if it is an indirect participant in the SPI, for payments or receipts resulting exclusively from its own obligations and rights;(Amended, effective 1/1/2023, by Resolution BCB No. 269, of 12/1/2022.)

e) accounting account maintained at Caixa Econômica Federal in the name of lotteries units for the movement of values corresponding to permitted services, provided it is used only to receive funds; (Included by Resolution BCB No. 42, of 11/19/2020.)

e) accounting account maintained with a Pix participant in the name of a correspondent in the Country, for the movement of values related to the provision of services, provided it is used only to receive funds; or (Amended, effective 1/1/2023, by Resolution BCB No. 269, of 12/1/2022.)

f) account intended for the registration and control of the flow of funds related to the payment of salaries, pensions, wages, salaries, retirements, pensions, and similar (salary account), exclusively for the receipt of values sent by the National Treasury Secretariat; (Included, effective 7/3/2023, by Resolution BCB No. 269, of 12/1/2022.)

VII - consent: free, informed, prior, and unequivocal manifestation of will by which the end user agrees to the processing of their personal data for a determined purpose;

VIII - Transactional Account Identifier Directory (DICT): component of Pix that stores Pix keys linked to information about end users and their corresponding transactional accounts, with the purpose of facilitating the payment transaction initiation process by payer users, mitigating the risk of fraud in transactions within the scope of Pix, and supporting functionalities that contribute to the proper operation of the arrangement;

IX - Coordinated Universal Time (UTC): international time standard, defined by the International Telecommunication Union;

X - manual data entry: process in which the payer user must manually enter the identification data of the receiving user and the corresponding transactional account to initiate a Pix;

XI - instant payment: electronic transfer of funds, in which the transmission of the payment order and the availability of funds for the receiving user occur in real time, and whose service is available 24 (twenty-four) hours a day and every day of the year;

XII - participant: financial institution, payment institution, or government entity that adheres to the Pix Regulations and meets the other requirements of the adherence process to the arrangement;

XIII - contracting participant: payment institution referred to in § 4º of Art. 3º of the Resolution that publishes this Regulation, or payment institution with an authorization process for operation in progress that contracts the services of the responsible participant;

XIII - contracting participant: payment institution referred to in Art. 3º, § 9º, of Resolution BCB No. 1, of August 12, 2020, that contracts the services of the responsible participant; (Amended by Resolution BCB No. 429, of 11/11/2024.)

XIV - SPI liquidating participant: direct participant in the SPI that provides instant payment settlement service, in its PI Account, to an indirect participant in the SPI, which may act as an issuing liquidator or a receiving liquidator of instant payments;

XV - claiming participant: in the context of key portability and key possession claim processes, the Pix participant to whom the end user wishes to transfer a specific Pix key, with the objective of linking it to a transactional account maintained by that participant;

XVI - responsible participant: Pix participant that assumes responsibility for the activities of the contracting participant regarding aspects related to the arrangement;

XVII - Pix: payment arrangement established by the Central Bank of Brazil that regulates the provision of payment services related to instant payment transactions and the instant payment transaction itself within the scope of the arrangement;

XVIII - payment service provider: financial institution or payment institution that provides payment services to an end user;

XIX - Instant Payments System (SPI): centralized infrastructure for real-time gross settlement of transactions carried out within the scope of the instant payment arrangement that result in fund transfers between its participants holding PI Accounts at the Central Bank of Brazil;

XX - end user: natural person or legal entity (of private or public nature) that uses Pix as a payer or payee;

XXI - payer user: end user who, in the processing of Pix, has their transactional account debited;

XXII - payee user: end user who, in the processing of Pix, has their transactional account credited;

XXIII - Pix API: standardized application programming interface by the Central Bank of Brazil to enable the end user to automate interaction with the Pix participant providing them with payment services. (Included, effective 11/3/2020, by Resolution BCB No. 30, of 10/29/2020.)

XXIII - Pix API: standardized application programming interface (application programming interface) by the Central Bank of Brazil to enable the end user to automate interaction with the Pix participant providing them with payment services; (Amended, effective 8/2/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purpose of initiating a Pix through a payment transaction initiation service, effective 8/30/2021.)

XXIV - payment transaction initiation service: service that enables the initiation of a payment transaction instruction, ordered by the end user, regarding a deposit or prepaid payment account, commanded by an institution not holding the account to the institution that holds it. (Included, effective 8/2/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purpose of initiating a Pix through a payment transaction initiation service, effective 8/30/2021.)

XXIV - payment transaction initiation service: service that enables the initiation of a payment transaction instruction, ordered by the end user, regarding a deposit or prepaid payment account, commanded by an institution not holding the account to the institution that holds it; (Amended, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

XXIV - payment transaction initiation service: service that enables the initiation of a payment transaction, ordered by the end user, regarding a deposit or prepaid payment account, commanded by an institution not holding the account to the institution that holds it; (Amended by Resolution BCB No. 402, of 7/22/2024.)

XXV - withdrawal service: service of making cash resources available to the payer user within the scope of the Pix Withdrawal or Pix Change products;(Included, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

XXV - withdrawal service: service of making cash resources available to the payer user within the scope of the Pix Withdrawal or Pix Change products by the transactional account provider participant of the payer user; (Amended by Resolution BCB No. 172, of 12/9/2021.)

XXVI - withdrawal service provider: Pix participant that:(Included, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

XXVI - withdrawal service facilitator: Pix participant that:(Amended by Resolution BCB No. 172, of 12/9/2021.)

a) classifies as a transactional account provider; (Included, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

b) is authorized to operate by the Central Bank of Brazil; and (Included, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

c) optionally, comes to provide withdrawal service, directly or through a withdrawal agent, by establishing a contractual relationship for this purpose;(Included, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

c) optionally, comes to facilitate the withdrawal service, directly or through a withdrawal agent, by establishing a contractual relationship for this purpose; (Amended by Resolution BCB No. 172, of 12/9/2021.)

XXVII - withdrawal agent: commercial establishment of any nature or other species of legal entity whose main or secondary activity is the provision of auxiliary services to financial services or similar, which comes to establish a contractual relationship with the withdrawal service provider to provide withdrawal service in the name of that participant.(Included, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

XXVII - withdrawal agent: legal entity that comes to establish a contractual relationship with the withdrawal service provider to provide such service in the name of that participant, which may be: (Amended by Resolution BCB No. 167, of 11/24/2021.)

XXVII - withdrawal agent: legal entity that comes to establish a contractual relationship with the withdrawal service facilitator to enable the facilitation of such service, which may be: (Amended by Resolution BCB No. 172, of 12/9/2021.)

a) commercial establishment of any nature; (Included by Resolution BCB No. 167, of 11/24/2021.)

b) another legal entity whose main or secondary activity is the provision of auxiliary services to financial services or similar; or (Included by Resolution BCB No. 167, of 11/24/2021.)

c) correspondent in the Country, in accordance with specific regulation issued by the National Monetary Council in the exercise of its legal duties. (Included by Resolution BCB No. 167, of 11/24/2021.)

c) correspondent in the country, in accordance with specific regulation issued by the National Monetary Council in the exercise of its legal duties; (Amended by Resolution BCB No. 403, of 7/22/2024.)

XXVIII - access device: an electronic device used by the end user to access Pix functionalities, which may be a mobile phone, computer, laptop, or any other personal device accepted by the participant; (Included by Resolution BCB No. 403, of 7/22/2024.)

XXIX - payment instruction: information sent by the receiving user, through their payment service provider, which may be a transactional account provider or a payment transaction initiation service provider, so that the payment service provider of the paying user can initiate a transaction related to the Automatic Pix product; and (Included by Resolution BCB No. 402, of 7/22/2024.)

XXX - authorization journey: a specific set of procedural routines related to the paying user's experience in the authorization granting process within the scope of the Automatic Pix product. (Included by Resolution BCB No. 402, of 7/22/2024.)

Sole Paragraph. For the purposes of item “c” of subsection XXVII, the contract regarding a cash-in agent must be autonomous from that for the provision of correspondent services in the Country. (Included by Resolution BCB No. 167, of 11/24/2021.)

CHAPTER IV
GENERAL CHARACTERISTICS

Art. 4º Pix covers, with respect to the payment arrangement modalities dealt with in Arts. 8 to 10 of the Regulation annexed to Circular No. 3,682, of November 4, 2013, the arrangements classified according to their purpose, the relationship of end users with the participating institution, and territorial scope, as:

Art. 4º Pix covers, with respect to the payment arrangement modalities established in the current regulations on payment arrangements, the arrangements classified according to their purpose, the relationship of end users with the participating institution, and territorial scope, as: (Revised, effective from 2/1/2022, by Resolution BCB No. 181, of 1/25/2022.)

I - purchase, based on a deposit account and domestic;

II - purchase, based on a prepaid payment account and domestic;

III - transfer, based on a deposit account and domestic; and

IV - transfer, based on a prepaid payment account and domestic.

Art. 4º-A In addition to the provisions of Art. 4º, transactions between a deposit account or prepaid payment account and:

I - transactional account referred to in Art. 3º, subsection VI, item “b”; or

I - transactional account, referred to in Art. 3º, subsection VI, items “b” and “e”; or (Revised by Resolution BCB No. 42, of 11/19/2020.)

II - transactional account referred to in Art. 3º, subsection VI, items “c” and “d”, provided that:

a) the holder of the account referred to in the caput is not a financial institution or payment institution; and

b) the transaction cannot be characterized as a transfer of reserves between financial or payment institutions.

(Art. 4º-A included by Resolution BCB No. 39, of 11/13/2020.)

CHAPTER V
INITIATION OF A PIX

Section I
General Provisions

Art. 5º The following procedures are admitted for the initiation of a Pix, exclusively or combined:

I - manual entry of data by the paying user; and

II - use of information sent or previously made available, through the mechanisms provided for in this Regulation.

Sole Paragraph. For the purposes of Pix initiation, by any of the procedures provided for in the caput, the following information regarding the receiving user is necessary, at a minimum:

I - registration number in the Individual Taxpayer Registry (CPF), in the case of a natural person, or in the National Registry of Legal Entities (CNPJ), in the case of a legal entity;

II - Brazilian Payments System Identifier Code (ISPB) of the Pix participant in which the receiving user holds a transactional account;

III - identification of the branch number where the receiving user holds a transactional account, if applicable;

IV - identification of the type of transactional account held by the receiving user; and

V - transactional account number.

Sole Paragraph. (Revoked, effective from 11/3/2020, by Resolution BCB No. 30, of 10/29/2020.)

§ 1º For the purposes of Pix initiation, by any of the procedures provided for in the caput, the following information regarding the receiving user is necessary, at a minimum:

I - registration number in the Individual Taxpayer Registry (CPF), in the case of a natural person, or in the National Registry of Legal Entities (CNPJ), in the case of a legal entity;

II - Brazilian Payments System Identifier Code (ISPB) of the Pix participant in which the receiving user holds a transactional account;

III - identification of the branch number where the receiving user holds a transactional account, if applicable;

IV - identification of the type of transactional account held by the receiving user; and

V - transactional account number.

(Paragraph 1º included, effective from 11/3/2020, by Resolution BCB No. 30, of 10/29/2020.)

§ 2º In transactions initiated in the manner of item I of the caput, when the Pix participant providing payment services to the receiving user is a singular credit cooperative affiliated with a central credit cooperative, the ISPB informed must be that of the entity in the organized cooperative system of two or three levels that is its clearing participant in the SPI. (Included, effective from 11/3/2020, by Resolution BCB No. 30, of 10/29/2020.)

§ 3º In the situation referred to in § 2º, the singular credit cooperative must be identified by means of the branch number. (Included, effective from 11/3/2020, by Resolution BCB No. 30, of 10/29/2020.)

Art. 6º Pix participants that offer transactional accounts to end-user natural persons must make Pix initiation available, at least, through the participant's main application, in terms of user quantity, which has usage offered to natural persons and is accessible via mobile phone.

Art. 6º Pix participants that offer transactional accounts to end-user natural persons must make Pix transaction initiation available through the participant's main application, in terms of user quantity, which has usage offered to natural persons and is accessible via mobile phone. (Revised by Resolution BCB No. 403, of 7/22/2024.)

Sole Paragraph. Participants referred to in the caput must offer paying users Pix initiation in the manner provided for in item II of the caput of Art. 5º.

Sole Paragraph. Participants referred to in the caput must offer: (Revised, effective from 11/3/2020, by Resolution BCB No. 30, of 10/29/2020.)

§ 1º Participants referred to in the caput must offer: (Transformed into § 1º by Resolution BCB No. 402, of 7/22/2024.)

I - Pix initiation in the manner provided for in item II of the caput of Art. 5º to paying users; (Included, effective from 11/3/2020, by Resolution BCB No. 30, of 10/29/2020.)

I - Pix initiation in the manner provided for in items I, II and III of Art. 12 to paying users; (Revised, effective from 8/2/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purposes of Pix initiation through a payment transaction initiation service, from 8/30/2021.)

I - Pix transaction initiation in the manner provided for in Art. 12, caput, items I, II, III and V, to paying users; (Revised by Resolution BCB No. 402, of 7/22/2024.)

II - generation of static QR Codes to natural person receiving users. (Included, effective from 11/3/2020, by Resolution BCB No. 30, of 10/29/2020.)

§ 2º Pix transaction initiation for end-user natural persons is admitted to be made available through another application provided by the participant, in which case the participant is not obliged to offer Pix transaction initiation through its main application for these end users. (Included by Resolution BCB No. 403, of 7/22/2024.)

§ 3º The number of users who can access Pix transaction initiation through an application other than the main application, referred to in § 2º, must be lower than the number of users who have access to Pix transaction initiation through the main application. (Included by Resolution BCB No. 403, of 7/22/2024.)

Art. 7º Pix participants that offer transactional accounts to end-user legal entities must make Pix initiation available, at least, through their main digital channel, in terms of transaction quantity, intended for this type of end user for payments and receipts.

Sole Paragraph. In the situation referred to in the caput, the participant may choose, among the initiation procedures provided for in item II of the caput of Art. 5º, which one or ones it will offer to paying users.

Sole Paragraph. (Revoked, effective from 8/2/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purposes of Pix initiation through a payment transaction initiation service, from 8/30/2021.)

§ 1º In the situation referred to in the caput, the participant may choose, among the initiation procedures provided for in items I, II and III of Art. 12, which one or ones it will offer to paying users. (Included, effective from 8/2/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purposes of Pix initiation through a payment transaction initiation service, from 8/30/2021.)

§ 2º If expressly agreed with the end-user legal entity, Pix participants may make Pix initiation available exclusively through a digital channel other than the main digital channel, in terms of transaction quantity, intended for this type of end user for payments and receipts. (Included, effective from 8/2/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purposes of Pix initiation through a payment transaction initiation service, from 8/30/2021.)

§ 3º Participants that offer the initiation procedure provided for in item III of Art. 12 must include the functionalities provided for in items I and III of Art. 11-A. (Included by Resolution BCB No. 167, of 11/24/2021.)

§ 3º (Revoked, effective from 1/1/2023, by Resolution BCB No. 269, of 12/1/2022.)

§ 4º Regarding the offer of initiation of transactions related to the Automatic Pix product, participants referred to in the caput must comply with the provisions of Art. 11-S. (Included by Resolution BCB No. 402, of 7/22/2024.)

Section IIDo Scheduled PixSection II
Products

(Name altered, effective from 11/3/2020, by Resolution BCB No. 30, of 10/29/2020.)

Subsection I
Scheduled Pix

(Name included, effective from 11/3/2020, by Resolution BCB No. 30, of 10/29/2020.)

Art. 8º Scheduled Pix consists of the possibility for the paying user to schedule the execution of a Pix for a specific future date.

Art. 9º The request for a Scheduled Pix must be held in the participant's internal systems, not affecting the paying user's transactional account balances, until the moment of effective Pix initiation, when it then follows the normal Pix flow, as provided for in Chapters VIII, IX and X of this Regulation.

Art. 9º The (Revised, effective from 8/2/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purposes of Pix initiation through a payment transaction initiation service, from 8/30/2021.)

Art.
9º The request for a Scheduled Pix must be held in the internal systems of the participant providing the transactional account, not affecting the paying user's transactional account balances, until the moment of effective Pix initiation, when it then follows the normal Pix flow, as provided for in Chapters VIII, IX and X of this Regulation. (Revised, effective from 2/1/2022, by Resolution BCB No. 181, of 1/25/2022.)

I - when made by the paying user at the participant providing the transactional account, in the internal systems of that participant, not affecting the paying user's transactional account balances until the moment of effective Pix initiation, when it then follows the normal Pix flow, as provided for in Chapters VIII, IX and X of this Regulation; (Included, effective from 8/2/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purposes of Pix initiation through a payment transaction initiation service, from 8/30/2021.)

I - (Revoked, effective from 2/1/2022, by Resolution BCB No. 181, of 1/25/2022.)

II - when made by the paying user at a participant providing payment transaction initiation services, in the internal systems of that participant until the date scheduled by the paying user, when it must be sent to the participant providing the transactional account, in accordance with Art. 15-C, §§ 1º and 2º. (Included, effective from 8/2/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purposes of Pix initiation through a payment transaction initiation service, from 8/30/2021.)

II - (Revoked, effective from 2/1/2022, by Resolution BCB No. 181, of 1/25/2022.)

§ 1º If there are insufficient funds in the paying user's account on the date scheduled for the Pix execution, the transaction initiation will not be authorized.

§ 2º The Communication Interfaces Manual will establish the maximum quantity of transactions per unit of time that each participant may send for clearing in the SPI regarding Scheduled Pix.

§ 3º The retention referred to in the caput also applies in the case of initiation of a Scheduled Pix through a payment transaction initiation service. (Included, effective from 2/1/2022, by Resolution BCB No. 181, of 1/25/2022.)

§ 4º The payment service provider of the paying user must make new attempts to initiate a Scheduled Pix transaction, if the original attempt was not authorized, observing the cases described and procedures detailed in a specific document to be published by the Central Bank of Brazil. (Included by Resolution BCB No. 402, of 7/22/2024.)

§ 5º The payment service provider of the paying user must, prior to sending for clearing a payment order of a Scheduled Pix, consult the DICT to obtain the transactional account information of the receiving user linked to that user's Pix key, if the paying user initiated the Scheduled Pix through the mechanism provided for in Art. 12, caput, item I. (Included by Resolution BCB No. 402, of 7/22/2024.)

§ 6º In the consultation referred to in § 5º, if the Pix key is not registered in the DICT or if the DICT returns information that does not correspond to the receiving user identified at the time of Scheduled Pix initiation by the paying user, the payment service provider of the paying user must reject the transaction and communicate the rejection to its client. (Included by Resolution BCB No. 402, of 7/22/2024.)

Art. 10. To offer Scheduled Pix, the participant must define, at a minimum, the following aspects:

Art. 10. Pix participants that offer transactional accounts to end-user natural persons must: (Revised by Resolution BCB No. 425, of 10/16/2024.)

I - the future date limit for scheduling;

I - the future date limit for scheduling; and (Revised by Resolution BCB No. 402, of 7/22/2024.)

I - make available the possibility of scheduling a transaction or recurring transactions; and (Revised by Resolution BCB No. 425, of 10/16/2024.)

II - the form and conditions for recurring schedules; and

II - the form and conditions for recurring schedules. (Revised by Resolution BCB No. 402, of 7/22/2024.)

II - observe, at a minimum, the functionalities defined in the Manual of Minimum Requirements for User Experience. (Revised by Resolution BCB No. 425, of 10/16/2024.)

III - the deadline for changing or canceling a Scheduled Pix, if applicable, which must be prior to the moment of its effective initiation.

III - (Revoked by Resolution BCB No. 402, of 7/22/2024.)

Sole Paragraph. Pix participants that offer transactional accounts to end users natural persons must: (Included by Resolution BCB No. 402, of 7/22/2024.)

I - make available the schedules~~~~recurring ones referred to in item II of the caput; and (Included by Resolution BCB No. 402, of 7/22/2024.)

II - observe, at a minimum, the functionalities defined in the Manual of Minimum Requirements for User Experience. (Included by Resolution BCB No. 402, of 7/22/2024.)

Sole Paragraph. (Revoked by Resolution BCB No. 425, of 10/16/2024.)

Art. 11. The offer of Scheduled Pix by Pix participants is optional.

Art. 11. (Revoked by Resolution BCB No. 88, of 4/22/2021.)

Subsection II
Pix Cobrança

(Subsection II included, effective from 11/3/2020, by Resolution BCB No. 30, of 10/29/2020.)

Art. 11-A. Pix Cobrança consists of the possibility for the receiving user to manage and receive, in an facilitated manner, charges related to:

I - immediate payments, which are those related to business models in which payment must be made at the time of charge issuance, such as physical point-of-sale and e-commerce; and

I - immediate payments, which are those related to business models in which payment must be made at the time of charge issuance, such as physical point-of-sale and e-commerce; (Revised, effective from 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

II - deferred payments, which are those related to business models in which the payment can be made on a future date, including the possibility of handling interest, penalties, other surcharges, discounts, and other deductions; and

III - payments related to the facilitation of withdrawal services, which are those related to the receipt of Pix transactions for the purpose of withdrawal or change by the withdrawal agent to enable the provision of cash resources to the paying user within the scope of the Pix Saque and Pix Troco products. (Revised, effective 11/1/2021, by Central Bank Resolution No. 135, of 9/2/2021.)

III - payments related to the facilitation of withdrawal services, which are those related to the receipt of Pix transactions for the purpose of withdrawal or change by the withdrawal agent to enable the provision of cash resources to the paying user within the scope of the Pix Saque and Pix Troco products. (Revised by Central Bank Resolution No. 172, of 12/9/2021.)

Sole paragraph. (Revoked, effective 11/1/2021, by Central Bank Resolution No. 135, of 9/2/2021.)

§ 1º The functionalities of Pix Cobrança shall be provided for in the Manual of Standards for Pix Initiation. (Included, effective 11/1/2021, by Central Bank Resolution No. 135, of 9/2/2021.)

§ 2º For the purposes of item III, the withdrawal agent corresponds to the receiving user referred to in the caput. (Included, effective 11/1/2021, by Central Bank Resolution No. 135, of 9/2/2021.)

Art. 11-B. Once the Pix Cobrança payment has been initiated, the normal flow of a Pix must be observed, as provided for in Chapters VIII, IX, and X of this Regulation.

Art. 11-C. The offering of Pix Cobrança by Pix participants is optional, except for the obligation referred to in art. 6º, § 1º, item II. (Revised by Central Bank Resolution No. 403, of 7/22/2024.)

Art. 11-D. The reading of a QR Code associated with a Pix Cobrança and the initiation of a Pix with the information of the Pix Cobrança must be provided by Pix participants that are providers of transactional accounts. (Included by Central Bank Resolution No. 88, of 4/22/2021.)

Sole paragraph. In the event of a Pix Cobrança related to deferred payments, Pix participants that are providers of transactional accounts must allow the paying user to schedule a Pix for a specific future date, observing the provisions of art. 9º of this Regulation. (Revised by Central Bank Resolution No. 402, of 7/22/2024.)

Art. 11-DA. Proximity initiation of a Pix Cobrança may be provided by Pix participants that are providers of transactional accounts directly through their application. (Included by Central Bank Resolution No. 482, of 6/5/2025.)

Sole paragraph. Participants that offer proximity initiation to their customers must follow the specifications set forth in the Manual of Standards for Pix Initiation, starting from December 1, 2025. (Included by Central Bank Resolution No. 482, of 6/5/2025.)

Art. 11-E. Proximity initiation and the reading of a QR Code of a Pix Cobrança are optional for the initiating participant. (Revised by Central Bank Resolution No. 482, of 6/5/2025.)

§ 1º In the event that a Pix Cobrança related to deferred payments is initiated through a payment transaction initiation service and has been scheduled for a specific future date, the provisions of art. 9º and art. 10, item III, of this Regulation must be observed. (Transformed into § 1º by Central Bank Resolution No. 482, of 6/5/2025.)

§ 2º The initiating participant that offers proximity initiation to its customer must follow the specifications set forth in the Manual of Standards for Pix Initiation, starting from December 1, 2025. (Included by Central Bank Resolution No. 482, of 6/5/2025.)

Subsection III
Of Pix Saque and Pix Troco

(Subsection III included, effective 11/1/2021, by Central Bank Resolution No. 135, of 9/2/2021.)

Art. 11-F. Pix Saque consists of the transaction in which a paying user, with a transactional account with any Pix participant, performs a Pix with the purpose of withdrawal from their transactional account to the transactional account of the withdrawal service facilitator or the withdrawal agent, receiving, subsequently, cash resources in an amount corresponding to the Pix with the purpose of withdrawal. (Revised by Central Bank Resolution No. 172, of 12/9/2021.)

Art. 11-G. Pix Troco consists of the transaction in which a paying user, with a transactional account with any Pix participant, when making a purchase with a withdrawal agent that is one of the legal entities defined in items “a” or “c” of item XXVII of art. 3º, performs a Pix with the purpose of change from their transactional account to the transactional account of the withdrawal agent, receiving, subsequently, cash resources in an amount corresponding to the difference between the value of the Pix with the purpose of change and the value of the purchase. (Revised by Central Bank Resolution No. 172, of 12/9/2021.)

Art. 11-H. For both confirmation by the paying user and for proof of the transaction, information related to the Pix with the purpose of withdrawal or change must specify the value of the cash resources provided. (Included, effective 11/1/2021, by Central Bank Resolution No. 135, of 9/2/2021.)

Sole paragraph. In the case of a Pix with the purpose of change, the value of the purchase and the total value of the transaction must also be specified. (Included, effective 11/1/2021, by Central Bank Resolution No. 135, of 9/2/2021.)

Art. 11-I. The initiation of a Pix with the purpose of withdrawal or change must occur through the mechanisms provided for in art. 12, caput, items II, III, IV, or VI. (Revised by Central Bank Resolution No. 482, of 6/5/2025.)

§ 1º For the purposes of the initiation referred to in the caput, Pix participants must observe the provisions of arts. 6º and 7º. (Included, effective 11/1/2021, by Central Bank Resolution No. 135, of 9/2/2021.)

§ 2º Upon receipt by the withdrawal service facilitator or the withdrawal agent of the notification that their transactional account has been credited, the cash resources related to the withdrawal service shall be made available immediately to the paying user or as soon as requested by them, according to the adopted business model. (Revised by Central Bank Resolution No. 172, of 12/9/2021.)

Art. 11-J. The general rules and procedures of Pix apply to the Pix with the purpose of withdrawal or change, including with respect to the duties and rights of participants, unless expressly otherwise provided in this Subsection.
(Included, effective 11/1/2021, by Central Bank Resolution No. 135, of 9/2/2021.)

Art. 11-K. The withdrawal service facilitator must publish information related to the facilitation of the service, in the format and content indicated by the Central Bank of Brazil in a specific document. (Revised by Central Bank Resolution No. 172, of 12/9/2021.)

Art. 11-L. The withdrawal service facilitator that establishes a contractual relationship with one or more withdrawal agents must:
(Revised by Central Bank Resolution No. 172, of 12/9/2021.)

I - assess the need to establish transactional limits for withdrawal agents, according to the characteristics and profile of each agent, location, hours, and other security criteria, observing the value limits defined by the Central Bank of Brazil in a specific document; (Included, effective 11/1/2021, by Central Bank Resolution No. 135, of 9/2/2021.)

II - provide information to the Central Bank of Brazil regarding the withdrawal agents for monitoring purposes and for the dissemination of information related to the facilitation of the service; and (Revised by Central Bank Resolution No. 172, of 12/9/2021.)

III - publish, in the format indicated by the Central Bank of Brazil, maintain updated, and monitor the information of withdrawal agents with whom it has a contractual relationship. (Revised by Central Bank Resolution No. 167, of 11/24/2021.)

§ 1º The contract referred to in the caput must provide, at a minimum, the following aspects: (Included, effective 11/1/2021, by Central Bank Resolution No. 135, of 9/2/2021.)

I - the need for the withdrawal agent to observe the rules for the facilitation of the withdrawal service within the scope of the Pix Saque or Pix Troco products and the rules for the use of the Pix brand, as provided for in this Regulation; (Revised by Central Bank Resolution No. 172, of 12/9/2021.)

II - the possibility for the withdrawal agent to have flexibility to define, according to its business model: (Included, effective 11/1/2021, by Central Bank Resolution No. 135, of 9/2/2021.)

a) transactional limits, respecting the limits established by the withdrawal service facilitator, when applicable, and by the Central Bank of Brazil; (Revised by Central Bank Resolution No. 172, of 12/9/2021.)

b) hours and conditions for the provision of cash resources; (Revised by Central Bank Resolution No. 172, of 12/9/2021.)

c) methods for providing cash resources, such as allowing only amounts that are multiples of certain values; (Included, effective 11/1/2021, by Central Bank Resolution No. 135, of 9/2/2021.)

d) the quantity and location of service points that will provide cash resources; and (Revised by Central Bank Resolution No. 172, of 12/9/2021.)

e) the product to be offered (Pix Saque, Pix Troco, or both); (Included, effective 11/1/2021, by Central Bank Resolution No. 135, of 9/2/2021.)

III - the prohibition on refusing to provide cash resources based on the participant that is the provider of the paying user's transactional account; (Revised by Central Bank Resolution No. 172, of 12/9/2021.)

IV - the prohibition on charging fees to paying users by the withdrawal agent; (Included, effective 11/1/2021, by Central Bank Resolution No. 135, of 9/2/2021.)

V - the requirement for the withdrawal agent to provide information to the withdrawal service facilitator, for the purpose of monitoring its performance and for the dissemination of information related to the provision of the service;

V - the requirement for the cash withdrawal agent to provide information to the cash withdrawal facilitator, for the purpose of monitoring its performance and disclosing information; (Amended by Resolution BCB No. 172, of 12/9/2021.)

VI - the requirement to disclose, in clear, adequate, and accessible language, in physical premises, websites, or applications of the cash withdrawal agent, regarding the offer of Pix Saque or Pix Troco; (Added, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

VII - the possibility of suspension or termination of the contract by the cash withdrawal service provider in case of non-compliance by the cash withdrawal agent with the rules or requirements established for the provision of the service; (Added, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

VII - the possibility of suspension or termination of the contract by the cash withdrawal facilitator in case of non-compliance by the cash withdrawal agent with the rules or requirements established for the availability of cash resources; (Amended by Resolution BCB No. 172, of 12/9/2021.)

VIII - the possibility of unilateral rescission of the contract with notice to the other party at least 30 (thirty) days in advance; and (Added, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

VIII - the possibility of unilateral rescission of the contract with notice to the other party at least 30 (thirty) days in advance; (Amended by Resolution BCB No. 167, of 11/24/2021.)

IX - the conditions and operational procedures for the payment of remuneration due to the cash withdrawal agent under § 2 of Art. 96-A, observing the rules established by the Central Bank of Brazil in a specific document. (Added, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

IX - the conditions and operational procedures for the payment of remuneration due to the cash withdrawal agent under § 2 of Art. 96-A, observing the rules established by the Central Bank of Brazil in a specific document; (Amended by Resolution BCB No. 167, of 11/24/2021.)

IX - the conditions and operational procedures for the reimbursement of operational costs to be distributed to the cash withdrawal agent under Art. 96-B, observing the rules established by the Central Bank of Brazil in a specific document; (Amended by Resolution BCB No. 172, of 12/9/2021.)

X - the prohibition on the cash withdrawal agent establishing a contractual relationship with more than one cash withdrawal service provider simultaneously; (Added by Resolution BCB No. 167, of 11/24/2021.)

X - the prohibition on establishing a contractual relationship, by the cash withdrawal agent, with more than one cash withdrawal service provider simultaneously; (Amended by Resolution BCB No. 172, of 12/9/2021.)

X - the prohibition on the cash withdrawal agent establishing a contractual relationship with more than one cash withdrawal facilitator simultaneously; and (Amended by Resolution BCB No. 559, of 4/23/2026, producing effects from 7/1/2026.)

XI - the complete identification of the transactional account of the cash withdrawal agent maintained with its transactional account provider and linked to the provision of the cash withdrawal service; (Added by Resolution BCB No. 167, of 11/24/2021.)

XI - the complete identification of the transactional account of the cash withdrawal agent maintained with its transactional account provider and linked to the facilitation of the cash withdrawal service; (Amended by Resolution BCB No. 172, of 12/9/2021.)

XI - the need for the cash withdrawal agent to keep updated with its cash withdrawal facilitator the information necessary for the facilitation of the service. (Amended by Resolution BCB No. 559, of 4/23/2026, producing effects from 7/1/2026.)

XII - the need for the cash withdrawal agent to keep updated with its cash withdrawal service provider the information necessary for the provision of the service, including regarding the identification of the account maintained with its transactional account provider; (Added by Resolution BCB No. 167, of 11/24/2021.)

XII - the need for the cash withdrawal agent to keep updated with its cash withdrawal facilitator the information necessary for the facilitation of the service, including regarding the identification of the account maintained with its transactional account provider; (Amended by Resolution BCB No. 172, of 12/9/2021.)

XII - (Revoked by Resolution BCB No. 559, of 4/23/2026, producing effects from 7/1/2026.)

XIII - the need for the cash withdrawal agent to notify its transactional account provider about the start and end of the validity of the contract signed with the cash withdrawal service provider and about the identification of the cash withdrawal service provider, in cases where the transactional account provider and the cash withdrawal service provider are distinct participants; and (Added by Resolution BCB No. 167, of 11/24/2021.)

XIII - the need for the cash withdrawal agent to notify its transactional account provider about the start and end of the validity of the contract signed with the cash withdrawal facilitator and about the identification of the cash withdrawal facilitator, in cases where the transactional account provider and the cash withdrawal facilitator are distinct participants; and (Amended by Resolution BCB No. 172, of 12/9/2021.)

XIII - (Revoked by Resolution BCB No. 559, of 4/23/2026, producing effects from 7/1/2026.)

XIV - the need for the cash withdrawal agent to prove to its cash withdrawal service provider that it carried out the communication provided for in item XIII. (Added by Resolution BCB No. 167, of 11/24/2021.)

XIV - the need for the cash withdrawal agent to prove to its cash withdrawal service provider that it carried out the communication provided for in item XIII. (Amended by Resolution BCB No. 172, of 12/9/2021.)

XIV - (Revoked by Resolution BCB No. 559, of 4/23/2026, producing effects from 7/1/2026.)

§ 2º It is prohibited for the cash withdrawal service provider to establish contractual provisions intended to penalize the cash withdrawal agent due to the unavailability of cash resources for the offer of the cash withdrawal service in cases where the corresponding transaction has not been initiated. (Added, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

§ 2º It is prohibited for the cash withdrawal facilitator to establish contractual provisions intended to penalize the cash withdrawal agent due to the unavailability of cash resources for the facilitation of the cash withdrawal service in cases where the corresponding transaction has not been initiated. (Amended by Resolution BCB No. 172, of 12/9/2021.)

§ 3º The responsibility for the authenticity of banknotes to be made available for the provision of the cash withdrawal service lies with the cash withdrawal service provider, without prejudice to the provisions of § 4. (Added, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

§ 3º The responsibility for the authenticity of banknotes to be made available for the provision of the cash withdrawal service lies with the cash withdrawal facilitator, without prejudice to the provisions of § 4. (Amended by Resolution BCB No. 172, of 12/9/2021.)

§ 4º The contract referred to in the caput may provide that the cash withdrawal agent will bear the economic burdens of the responsibility provided for in § 3, assuming towards the cash withdrawal service provider the obligation to reimburse the losses suffered by it or to prevent such losses from materializing. (Added, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

§ 4º The contract referred to in the caput may provide that the cash withdrawal agent will bear the economic burdens of the responsibility provided for in § 3, assuming towards the cash withdrawal facilitator the obligation to reimburse the losses suffered by it or to prevent such losses from materializing. (Amended by Resolution BCB No. 172, of 12/9/2021.)

§ 5º The participant acting as a cash withdrawal facilitator must be the same participant as the transactional account provider of the cash withdrawal agent, except as provided in § 6. (Added by Resolution BCB No. 559, of 4/23/2026, producing effects from 7/1/2026.)

§ 6º The participant providing the transactional account of the cash withdrawal agent may be distinct from the cash withdrawal facilitator only when it concerns a singular credit cooperative and the central credit cooperative to which it is affiliated or the multiple cooperative bank to which it is affiliated. (Added by Resolution BCB No. 559, of 4/23/2026, producing effects from 7/1/2026.)

Art. 11-M. Pix participants who are transactional account providers of payer users must establish value limits per transaction and daily value limits for Pix with the purpose of withdrawal and change, observing the risk profile of the payer user, as well as allowing the customization of this limit. (Added, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

Sole Paragraph. For the definition of limits referred to in the caput, the participant must observe the value limits defined by the Central Bank of Brazil in a specific document. (Added, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

Art. 11-N. The operational aspects for the implementation of Pix Saque and Pix Troco, including regarding value limits and deadlines to be observed by participants, will be contained in a specific document published by the Central Bank of Brazil. (Added, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

Art. 11-N. The operational aspects for the implementation of Pix Saque and Pix Troco, including regarding value limits, deadlines, and procedures necessary for the cash withdrawal agent to be able to offer the products, to be observed by transactional account providers and by cash withdrawal service providers, will be contained in a specific document published by the Central Bank of Brazil. (Amended by Resolution BCB No. 167, of 11/24/2021.)

Art. 11-N. The operational aspects for the implementation of Pix Saque and Pix Troco, including regarding value limits, deadlines, and procedures necessary for the cash withdrawal agent to be able to make the products available, to be observed by transactional account providers and by cash withdrawal facilitators, will be contained in a specific document published by the Central Bank of Brazil. (Amended by Resolution BCB No. 172, of 12/9/2021.)

Art. 11-O. Services within the scope of Pix Saque and Pix Troco may be offered from November 29, 2021. (Added, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

Art. 11-P. Scheduling of Pix Saque and Pix Troco is prohibited. (Added by Resolution BCB No. 167, of 11/24/2021.)

Subsection IV

Of Pix Automatic

(Subsection IV added by Resolution BCB No. 402, of 7/22/2024.)

Art. 11-Q. Pix Automatic consists of the payment service in which the payment service provider of the payer user initiates a Pix from the transactional account of this user, due to the receipt of periodic payment instructions from the payment service provider of the payee user, observing the need for prior and specific authorization of the payer user for the execution of this service. (Added by Resolution BCB No. 402, of 7/22/2024.)

§ 1º The authorization referred to in the caput: (Added by Resolution BCB No. 402, of 7/22/2024.)

I - must be granted by the payer user to its payment service provider only once, prior to the sending of the first payment instruction, without the need for authentication of this user for each transaction; (Added by Resolution BCB No. 402, of 7/22/2024.)

II - corresponds to the consent stage referred to in Joint Resolution No. 1, of May 4, 2020, in the case where the payment service provider of the payee user is providing a payment transaction initiation service; (Added by Resolution BCB No. 402, of 7/22/2024.)

III - implies the granting of permission for the payee user to periodically send the corresponding payment instructions; (Added by Resolution BCB No. 402, of 7/22/2024.)

IV - may be cancelled or, to the extent admitted, unilaterally altered by the payer user at any time; (Added by Resolution BCB No. 402, of 7/22/2024.)

V - must be cancelled by the payment service provider of the payer user, if the payee user requests the cancellation of the corresponding permission to send payment instructions within the scope of Pix Automatic; (Added by Resolution BCB No. 402, of 7/22/2024.)

VI - must have a specific purpose, possibly encompassing payment for the provision of multiple products or services provided by the payee user, provided that the billing is done in a single manner; (Added by Resolution BCB No. 402, of 7/22/2024.)

VII - may be granted through the adoption of the following journeys: (Added by Resolution BCB No. 402, of 7/22/2024.)

a) the payer user chooses Pix Automatic as a form of payment through a direct relationship with the payee user, without using Pix components or infrastructures, and grants authorization to its payment service provider after sending, by the payment service provider of the payee user, the information of the requested permission; (Added by Resolution BCB No. 402, of 7/22/2024.)

b) the payer user reads a QR Code containing the information of the requested permission and grants the authorization; (Added by Resolution BCB No. 402, of 7/22/2024.)

c) the payer user reads a QR Code containing the information of the requested permission and the information related to the immediate payment of the first charge and grants the authorization at the same time as initiating the immediate payment; or (Added by Resolution BCB No. 402, of 7/22/2024.)

d) the payer user accepts a proposal after making a payment through a QR Code containing the payment information and the requested permission information and grants the authorization; (Added by Resolution BCB No. 402, of 7/22/2024.)

VIII - may be granted in accordance with the rules set forth in the Open Finance regulatory framework; and (Added by Resolution BCB No. 402, of 7/22/2024.)

IX - must observe the parameters established by the Central Bank of Brazil, in accordance with Art. 11-U, caput, item V. (Added by Resolution BCB No. 402, of 7/22/2024.)

§ 2º The payment service provider of the payee user may be a transactional account provider or a participant that can provide a payment transaction initiation service. (Added by Resolution BCB No. 402, of 7/22/2024.)

§ 3º The journeys for granting the authorization, referred to in item VII, letters “a” to “d”, of § 1, and for cancelling and altering the authorization, referred to in item IV of § 1, will be detailed in the Pix Execution Process Flow Manual and the Minimum Requirements for User Experience Manual. (Added by Resolution BCB No. 402, of 7/22/2024.)

Art. 11-R. The adoption of any journey provided for in Art. 11-Q, § 1, related to the payer user experience, for granting, cancelling, or altering Pix Automatic authorization, does not exempt the Pix participants involved in the execution of this payment service from observing all other rules provided for in this regulation, the manuals that integrate it, and the normative instructions that guide its application. (Added by Resolution BCB No. 402, of 7/22/2024.)

Art. 11-S. All participants who are transactional account providers must make Pix Automatic available to their clients, in cases where they are acting as service providers to the payer user. (Added by Resolution BCB No. 402, of 7/22/2024.)

§ 1º Pix participants who offer transactional accounts to end-user legal entities, in cases where they are acting as service providers to the payer user, may request the Central Bank of Brazil to be exempted from making Pix Automatic available to these clients. (Added by Resolution BCB No. 402, of 7/22/2024.)

§ 2º The method to request the exemption referred to in § 1 will be published in a specific document by the Central Bank of Brazil. (Added by Resolution BCB No. 402, of 7/22/2024.)

§ 3º The journeys adopted for granting the authorization provided for in Art. 11-Q, § 1, item VII, letters “a” to “d”, must be made available by the participant referred to in the caput to all payer users. (Added by Resolution BCB No. 402, of 7/22/2024.)

§ 4º The schedule adopted for granting the authorization provided for in Article 11-Q, § 1º, item VII, letter “e”, must be made available in accordance with the rules set forth in the Open Finance regulatory framework.~~ (Added by BCB Resolution No. 402, of 7/22/2024.)

§ 4º (Revoked by BCB Resolution No. 425, of 10/16/2024.)

Article 11-T. The offer of Automatic Pix to a receiving user is optional. (Added by BCB Resolution No. 402, of 7/22/2024.)

§ 1º Automatic Pix may only be offered to a receiving user that is a legal entity whose CNPJ registration number is active.(Added by BCB Resolution No. 402, of 7/22/2024.)

§ 1º Automatic Pix may only be offered to a receiving user that is a legal entity that: (Wording given by BCB Resolution No. 482, of 6/5/2025, producing effects from 6/16/2025.)

I - has had an active CNPJ registration number for at least six months; and (Added by BCB Resolution No. 482, of 6/5/2025, producing effects from 6/16/2025.)

II - does not have indications of fraud, according to criteria established by the participant of the receiving user itself, considering, for participants that have access to the DICT, at minimum, the security information stored therein. (Added by BCB Resolution No. 482, of 6/5/2025, producing effects from 6/16/2025.)

§ 2º The exchange of information between the participant providing a transactional account and the receiving user must be carried out by means of: (Added by BCB Resolution No. 402, of 7/22/2024.)

I - the Pix API; or (Added by BCB Resolution No. 402, of 7/22/2024.)

II - a standardized file. (Added by BCB Resolution No. 402, of 7/22/2024.)

§ 3º The participant providing a transactional account for Pix, if it offers Automatic Pix to a receiving user, must offer at least one of the information exchange methods with the receiving user provided for in § 2º. (Added by BCB Resolution No. 402, of 7/22/2024.)

§ 4º The rules and operational procedures for the exchange of information between the receiving user and the Pix participant that holds its transactional account will be described in the Manual of Standards for Pix Initiation. (Added by BCB Resolution No. 402, of 7/22/2024.)

§ 5º The rules and operational procedures for the exchange of information between the receiving user and the Pix participant providing payment transaction initiation services will be set forth in the Open Finance regulatory framework. (Added by BCB Resolution No. 402, of 7/22/2024.)

§ 6º The payment service provider of the receiving user that holds its account may choose which of the schedules provided for in Article 11-Q, § 1º, related to the payer user experience for granting authorization for Automatic Pix, will be offered by it. (Added by BCB Resolution No. 402, of 7/22/2024.)

§ 7º The participant providing payment services to the receiving user must verify the integrity of its client prior to contracting Automatic Pix, as well as during the validity of the service provision contract, as set forth in a specific document to be published by the Central Bank of Brazil. (Added by BCB Resolution No. 482, of 6/5/2025, producing effects from 6/16/2025.)

Article 11-U. The operational procedures related to Automatic Pix will be detailed in the Flow Manual for the Pix Execution Process, in the Minimum Requirements Manual for User Experience, and in a specific document to be published by the Central Bank of Brazil, which will provide, at minimum, on:

I - the cases in which a payment instruction for Automatic Pix may be rejected by the payment service provider of the payer user; (Added by BCB Resolution No. 402, of 7/22/2024.)

II - the rules regarding subsequent attempts to send the payment order related to an Automatic Pix, in cases where the transaction is rejected due to insufficient funds in the payer user’s transactional account; (Added by BCB Resolution No. 402, of 7/22/2024.)

II - the rules regarding subsequent attempts to send the payment order for Automatic Pix, in cases where the order is not sent by: (Wording given by BCB Resolution No. 425, of 10/16/2024.)

a) insufficient funds in the payer user’s transactional account; (Added by BCB Resolution No. 425, of 10/16/2024.)

b) no transactional limit available; or (Added by BCB Resolution No. 425, of 10/16/2024.)

c) operational failure. (Added by BCB Resolution No. 425, of 10/16/2024.)

III - the rules regarding the days and deadlines for sending and settling the payment order for Automatic Pix; (Added by BCB Resolution No. 402, of 7/22/2024.)

IV - the procedures that must be observed by the participants involved in a transaction related to Automatic Pix for sending the payment instruction and the payment order, including aspects related to its scheduling; and (Added by BCB Resolution No. 402, of 7/22/2024.)

IV - the procedures that must be observed by the participants involved in a transaction related to Automatic Pix for sending the payment instruction and the payment order, including aspects related to its scheduling; (Wording given by BCB Resolution No. 425, of 10/16/2024.)

V - the parameters of the authorization granted by the payer user to its payment service provider, which include, at minimum: (Added by BCB Resolution No. 402, of 7/22/2024.)

a) the identification of the receiving user to whom permission was granted to send payment instructions within the scope of Automatic Pix; (Added by BCB Resolution No. 402, of 7/22/2024.)

b) the maximum authorized value for debiting the payer user’s transactional account for each transaction, at the discretion of the payer user, respecting the floor for the maximum value to be authorized, which may be defined by the receiving user; (Added by BCB Resolution No. 402, of 7/22/2024.)

c) the possibility of using pre-approved credit, in cases where the balance available in the payer user’s transactional account is less than the value of the Automatic Pix transaction; (Added by BCB Resolution No. 402, of 7/22/2024.)

d) the validity period, if any; (Added by BCB Resolution No. 402, of 7/22/2024.)

e) the payment frequency; and (Added by BCB Resolution No. 402, of 7/22/2024.)

f) the date scheduled for the first payment.(Added by BCB Resolution No. 402, of 7/22/2024.)

f) the date scheduled for the first payment; and (Wording given by BCB Resolution No. 425, of 10/16/2024.)

VI - the rules regarding the making of new payment attempts for the charge, by sending new payment instructions by the payment service provider of the receiving user, in case the payment order is not sent for settlement on the date scheduled in the original instruction. (Added by BCB Resolution No. 425, of 10/16/2024.)

Article 11-V. The availability of Automatic Pix by the participant, by any means provided for in these regulations, implies unconditional acceptance of the obligations, responsibilities, and procedures provided for in the Special Return Mechanism, as provided for in Chapter XI, Section II, including with respect to the need to return the Pix to the payer user through its own resources, regardless of whether there are sufficient funds in the receiving user’s transactional account for subsequent reimbursement. (Added by BCB Resolution No. 402, of 7/22/2024.)

Section III
Of the mechanisms for sending or making prior information available for the purpose of initiating a Pix

Article 12. The mechanisms for sending or making prior information available for the purpose of initiating a Pix are:

I - Pix key;

II - dynamic QR Code; and

II - dynamic QR Code; (Wording given, from 8/2/2021, by BCB Resolution No. 118, of 7/22/2021, producing effects, for the purpose of initiating a Pix by means of a payment transaction initiation service, from 8/30/2021.)

III - static QR Code.

III - static QR Code; and (Wording given, from 8/2/2021, by BCB Resolution No. 118, of 7/22/2021, producing effects, for the purpose of initiating a Pix by means of a payment transaction initiation service, from 8/30/2021.)

III - QR Code static; (Wording given by BCB Resolution No. 402, of 7/22/2024.)

IV - payment transaction initiation service, in cases where the participant has all the information of the receiving user. (Added, from 8/2/2021, by BCB Resolution No. 118, of 7/22/2021, producing effects, for the purpose of initiating a Pix by means of a payment transaction initiation service, from 8/30/2021.)

IV - payment transaction initiation service, in cases where the participant possesses all the information of the receiving user; and(Wording given by BCB Resolution No. 402, of 7/22/2024.)

IV - payment transaction initiation service, in cases where the participant possesses all the information of the receiving user; (Wording given by BCB Resolution No. 482, of 6/5/2025.)

V - sending, to the payment service provider of the payer user, by the payment service provider of the receiving user, of payment instructions related to the Automatic Pix product.(Added by BCB Resolution No. 402, of 7/22/2024.)

V - sending, to the payment service provider of the payer user, by the payment service provider of the receiving user, of payment instructions related to the Automatic Pix product; and (Wording given by BCB Resolution No. 482, of 6/5/2025.)

VI - proximity of a device enabled with Near Field Communication – NFC technology to another device with the same technology. (Added by BCB Resolution No. 482, of 6/5/2025.)

Subsection I
Of Pix keys

Article 13. The Pix keys referred to in item I of Article 12 are stored in the DICT, as set forth in Chapter XIII.

Article 14. In initiating a Pix by any of the mechanisms provided for in Article 12, the identification of the receiving user’s transactional account must be made by consulting the DICT, when it concerns a transaction between transactional accounts of end users in different participants.

Article 14. In initiating a Pix by means of the mechanisms provided for in items I, II, and III of Article 12, the identification of the receiving user’s transactional account must be made by consulting the DICT, when it concerns a transaction between transactional accounts of end users in different participants. (Wording given, from 8/2/2021, by BCB Resolution No. 118, of 7/22/2021, producing effects, for the purpose of initiating a Pix by means of a payment transaction initiation service, from 8/30/2021.)

Article 14. In initiating a Pix by means of the mechanisms provided for in Article 12, caput, items I, II, III, and VI, the identification of the receiving user’s transactional account must be made by consulting the DICT, when it concerns a transaction between transactional accounts of end users in different participants. (Wording given by BCB Resolution No. 482, of 6/5/2025.)

Sole paragraph. If the transaction occurs between transactional accounts of end users in the same participant, it is up to the participant itself to identify the data of the receiving user’s transactional account by consulting its internal database.

Subsection II
Of QR Codes

Article 15. The rules and operational procedures for generating and using QR Codes for initiating a Pix are described in the Manual of Standards for Pix Initiation.

Article 15. The rules and operational procedures for generating and using QR Codes are described in the Manual of Standards for Pix Initiation. (Wording given by BCB Resolution No. 402, of 7/22/2024.)

Sole paragraph. The rules and operational procedures for using QR Codes for initiating a Pix apply exclusively to the initiating participant. (Added, from 8/2/2021, by BCB Resolution No. 118, of 7/22/2021, producing effects, for the purpose of initiating a Pix by means of a payment transaction initiation service, from 8/30/2021.)

Sole paragraph. The rules and operational procedures for using QR Codes for initiating a Pix and, where applicable, for authorizing Automatic Pix apply exclusively to the initiating participant. (Wording given by BCB Resolution No. 402, of 7/22/2024.)

Subsection III
Of the Pix API

(Subsection III added, from 11/3/2020, by BCB Resolution No. 30, of 10/29/2020.)

Article 15-A. The Pix API is the component of Pix that aims to enable the end user to automate interaction with the Pix participant that provides it with payment services.

Sole paragraph. The functionalities contemplated by the Pix API and its details are provided for in the Manual of Standards for Pix Initiation.

Sole paragraph. (Revoked, from 11/1/2021, by BCB Resolution No. 135, of 9/2/2021.)

§ 1º The functionalities contemplated by the Pix API and its details are provided for in the Manual of Standards for Pix Initiation. (Added, from 11/1/2021, by BCB Resolution No. 135, of 9/2/2021.)

§ 2º At the time of offering the Pix API, Pix participants must observe the set of functionalities of each product or service they wish to offer, and, at minimum, those related to items I and III of Article 11-A must be included. (Added, from 11/1/2021, by BCB Resolution No. 135, of 9/2/2021.)

§ 2º At the time of offering the Pix API, Pix participants must observe the set of functionalities of each product or service they wish to offer, and, at minimum, those related to Article 11-A, caput, item I must be included. (Wording given by BCB Resolution No. 559, of 4/23/2026, producing effects from 7/1/2026.)

Article 15-B. Pix participants that make functionalities available to end users related to the API must do so through the Pix API.

Sole paragraph. Participants are permitted to offer, in their own APIs, accessory or complementary functionalities to those made available in the Pix API.

Sole paragraph. (Revoked, from 1/1/2023, by BCB Resolution No. 269, of 12/1/2022.)

§ 1º Participants are permitted to offer, in their own APIs, accessory or complementary functionalities to those made available in the Pix API. (Added, from 1/1/2023, by BCB Resolution No. 269, of 12/1/2022.)

§ 2º The provisions of the caput do not apply in cases where the offer of functionalities provided for in the Pix API is made available directly by other means in which there is no automation of the end user’s interaction with the Pix participant that provides it with payment services. (Added, from 1/1/2023, by BCB Resolution No. 269, of 12/1/2022.)

§ 2º The provisions of the caput do not apply to cases in which: (Wording given by BCB Resolution No. 402, of 7/22/2024.)

I - the offer of functionalities provided for in the Pix API is made available directly by other means in which there is no automation of the end user’s interaction with the Pix participant that provides it with payment services; or (Added by BCB Resolution No. 402, of 7/22/2024.)

II - the participant makes information exchange available to the receiving user by means of a standardized file in transactions related to Automatic Pix. (Added by BCB Resolution No. 402, of 7/22/2024.)

Subsection IV
Of proximity

(Subsection IV added by BCB Resolution No. 482, of 6/5/2025.)

Article 15-BA. The rules and operational procedures for using proximity to initiate a Pix are described in the Manual of Standards for Pix Initiation. (Added by BCB Resolution No. 482, of 6/5/2025.)

Section IV
Of initiating a Pix by means of a payment transaction initiation service

(Section IV added, from 8/2/2021, by BCB Resolution No. 118, of 7/22/2021, producing effects, for the purpose of initiating a Pix by means of a payment transaction initiation service, from 8/30/2021.)

Article 15-C. Participants that provide payment transaction initiation services may avail themselves of the procedures for initiating a Pix provided for in Article 5º.

§ 1º In transactions initiated by means of a payment transaction initiation service, the participant providing the initiation service must provide, to the participant providing the transactional account, the information provided for:

I - in
Art. 5, § 1, in transactions initiated by the procedures provided for in Art.
5, caput, item I, and in Art. 5, caput, item II, for the mechanism provided for in Art. 12, caput, item V; and (Amended by Resolution BCB No. 402, of 7/22/2024.)

II - in
Art. 5, § 1, supplemented with information regarding the Pix key of the receiving user, in transactions initiated by the procedures provided for in Art. 5, caput, item II, for the mechanisms provided for in Art. 12, caput, items I, II, III and IV.~~(Amended by Resolution BCB No. 402, of 7/22/2024.)~~

II - in
Art. 5, § 1, supplemented with information regarding the Pix key of the receiving user, in transactions initiated by the procedures provided for in Art. 5, caput, item II, for the mechanisms provided for in Art. 12, caput, items I, II, III, IV and VI. (Amended by Resolution BCB No. 482, of 6/5/2025.)

§ 2 The technical requirements and operational procedures necessary for the participant to initiate a Pix through a payment transaction initiation service must follow the provisions of Resolution BCB No. 32, of October 29, 2020, and in the normative acts that complement it, including with regard to the initiation of a transaction referring to Automatic Pix. (Amended by Resolution BCB No. 402, of 7/22/2024.)

§ 3 The payment transaction initiation service may be offered by:

I - the initiator participant; and

II - the participant provider of a transactional account that can provide a payment transaction initiation service, in accordance with Resolution BCB No. 80, of March 25 2021.

II - the participant that can provide a payment transaction initiation service, in accordance with Resolution BCB No. 80, of March 25, 2021. (Amended by Resolution BCB No. 403, of 7/22/2024.)

CHAPTER VI
OF THE USE OF THE PIX TRADEMARK

Art. 16. The Pix trademark is exclusively owned by the Central Bank of Brazil, which will grant Pix participants a temporary, non-exclusive and non-transferable license to use the trademark, in its nominative and symbol forms, in accordance with Art. 139 of Law No. 9.279, of May 14, 1996.

§ 1 The institution becomes licensed to use the Pix trademark from the moment it is accepted as a Pix participant.

§ 2 If the participant voluntarily decides to withdraw from Pix, in accordance with Art. 30, or if it is excluded from Pix, in accordance with Art. 31 or item III of Art. 93, its license to use the Pix trademark is revoked.

§ 2 The license to use the Pix trademark is revoked in the following cases: (Amended by Resolution BCB No. 506, of 9/26/2025.)

I - voluntary withdrawal of the participant, in accordance with Art.
30; or (Added by Resolution BCB No. 506, of 9/26/2025.)

II - loss of participant status, in accordance with Art. 31. (Added by Resolution BCB No. 506, of 9/26/2025.)

§ 3 Any type of use of the trademark must be in compliance with the terms of this Regulation and with the Trademark Use Manual.

Art. 17. Participants are prohibited from:

I - claiming the existence of any rights over the Pix trademark not expressly provided for in this Regulation or in the Trademark Use Manual;

II - questioning the ownership of the Pix trademark;

III - registering or attempting to register a corporate name, trade name, logo or any internet domain name containing a reference to the Pix trademark;

IV - associating the Pix trademark with products unrelated to the arrangement; and

V - using the Pix trademark or term related to the Pix trademark beyond the limits established in this Regulation and in the Manual of Trademark Use.

Sole paragraph. The use or display of the Pix trademark will not confer upon the participant any rights or benefits over it beyond those expressly established in this Regulation.

Art. 18. When using the Pix trademark, the participant must ensure that its use will not cause damage of any kind, including image damage, to the Central Bank of Brazil or to Pix.

Sole paragraph. The participant will notify the Central Bank of Brazil, within 7 (seven) days, whenever it becomes aware of the improper use of the trademark or of any attempt to copy or infringe upon the trademark rights by a payment service provider, whether it is a participant or not in Pix.

Art. 19. The participant, when contracting Pix acceptance with a commercial establishment, must stipulate the mandatory use of the trademark, in accordance with the provisions of this Regulation and the Trademark Use Manual.

§ 1 The participant's contract with the commercial establishment for Pix acceptance must stipulate rules for the use of the trademark in accordance with the provisions of this Regulation and the Trademark Use Manual, and also provide that advertisements of payment instruments accepted by the contracted commercial establishment:

I - will not display the Pix trademark in a size smaller than the trademarks, symbols or logos of other payment instruments accepted by the commercial establishment; and

II - will not convey the impression that Pix has more restricted or less advantageous acceptance than other instruments accepted by the commercial establishment, when such impression does not correspond to reality or is not adequately justified by technical differences.

§ 2 The use of the trademark does not confer upon the commercial establishment any ownership rights or other benefits regarding the trademark.

§ 3 It is the participant's responsibility to provide a channel for complaints regarding the improper use of the trademark by commercial establishments that contract with it.

§ 4 If it identifies improper use of the trademark in accordance with § 3, the participant must notify the Central Bank of Brazil, within 7 (seven) days, and take the necessary measures to regularize its use.

§ 5 The contract entered into between the participant and the commercial establishment, for Pix acceptance, must provide for:

I - the possibility for the participant to suspend Pix acceptance by the commercial establishment, in case of recurrence of infringement related to the use of the trademark, refusal or unjustified delay in regularizing the use of the trademark; and

II - the possibility for the participant to unilaterally terminate the legal transaction in case of serious infringement, by the commercial establishment, of the trademark use rules, provided that the facts are duly proven.

§ 6 The situations covered by items I and II of § 5 must be reported to the Central Bank of Brazil, within 7 (seven) days, counted from the decision to suspend or terminate the contract.

Art. 20. Participants must provide commercial establishments with which they have a contract with the appropriate final artwork for the use of the trademark in the formats defined in the Trademark Use Manual.

Art. 20-A. The provisions of Arts. 19 and 20 apply to the contractual relationship between the participant providing a withdrawal service and the withdrawal agent, with regard to the rights and obligations of the parties for the use of the Pix trademark. (Added, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)~~

Art. 20-A. The provisions of Arts. 19 and 20 apply to the contractual relationship between the withdrawal service facilitator and the withdrawal agent, with regard to the rights and obligations of the parties for the use of the Pix trademark. (Amended by Resolution BCB No. 172, of 12/9/2021.)

Art. 21. The use of the Pix trademark in the participants' environment will follow specific criteria for compatibility of the Pix trademark with the trademarks or other visual identities, as established in the Trademark Use Manual.

Art. 22. Participants must adopt communication actions related to Pix aligned with the communication strategy of this arrangement defined by the Central Bank of Brazil.

CHAPTER VII
OF PARTICIPATION

Section I
Of the participation modalities

Art. 23. Pix admits the following participation modalities:

I - transactional account provider;

II - government entity; and

II

• government entity; (Amended, effective 8/2/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purposes of initiating a Pix through a payment transaction initiation service, effective 8/30/2021.)

III - special liquidator.

III - special liquidator; and (Amended by Resolution BCB No. 403, of 7/22/2024.)

III - special liquidator; (Amended by Resolution BCB No. 403, of 7/22/2024.)

IV - initiator. (Added, effective 8/2/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purposes of initiating a Pix through a payment transaction initiation service, effective 8/30/2021.)~~

IV - initiator; and (Amended by Resolution BCB No. 403, of 7/22/2024.)

V - user institution. (Added by Resolution BCB No. 403, of 7/22/2024.)

§ 1 A financial institution or payment institution that offers a deposit account or a prepaid payment account to the end user may act as a transactional account provider.

§ 2 The National Treasury Secretariat may act as a government entity, for the exclusive purpose of making collections and payments related to its typical activities.

§ 3 A special liquidator may be a financial institution or a payment institution authorized to operate by the Central Bank of Brazil that:

I - within the scope of Pix, has the exclusive objective of providing settlement services for other participants, not offering sending or receiving of a Pix to end users;

I - within the scope of Pix, has the exclusive objective of providing settlement services for other participants, not offering sending or receiving of a Pix to end users, except as provided in § 5; (Amended by Resolution BCB No. 403, of 7/22/2024.)

II - meets the requirements to act as a liquidating participant in the SPI, in accordance with the Regulation of that system;

III - does not fall under the criterion of mandatory participation in Pix, as set forth in Art. 3 of the Resolution that publishes this Regulation.

III - offers a deposit account or a prepaid payment account, but does not fall under the criterion of mandatory participation in Pix, as set forth in Art. 3 of the Resolution that publishes this Regulation. (Amended, effective 11/3/2020, by Resolution BCB No. 30, of 10/29/2020.)

§
4 Financial institutions, payment institutions and other institutions authorized to operate by the Central Bank of Brazil that, within the scope of Pix, have the exclusive objective of providing payment transaction initiation services may act as initiators. (Added, effective 8/2/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purposes of initiating a Pix through a payment transaction initiation service, effective 8/30/2021.)

§ 5 The special liquidating participant may provide payment transaction initiation services, provided it meets the requirements established in Resolution BCB No. 80, of March 25, 2021. (Added by Resolution BCB No. 403, of 7/22/2024.)

§ 6 A user institution may be a financial institution or a payment institution authorized to operate by the Central Bank of Brazil that has the exclusive objective, within the scope of Pix, to carry out transactions for payments or receipts resulting exclusively from its own obligations and rights. (Added by Resolution BCB No. 403, of 7/22/2024.)

Section II
Of the requirements and procedures for participation in Pix

Art. 24. For the purposes of participation in Pix, financial institutions, payment institutions and the National Treasury Secretariat must:

I - adhere to the rules, conditions and procedures established in this Regulation; and

II - possess technical and operational capacity to fulfill the duties and obligations provided for in this Regulation.

§ 1 Payment institutions not subject to authorization to operate or in the process of authorization to operate by the Central Bank of Brazil must:

§ 1 The payment institutions referred to in Art. 3, § 9, of Resolution BCB No. 1, of August 12, 2020, must: (Amended by Resolution BCB No. 429, of 11/11/2024.)~~

§
1 The payment institutions referred to in Art. 3, § 9, of Resolution BCB No. 1, of August 12, 2020, must possess a contract signed with a responsible participant. (Amended by Resolution BCB No. 559, of 4/23/2026.)

I - possess a contract signed with a responsible participant; and

I - (Revoked by Resolution BCB No. 559, of 4/23/2026.)

II - prove the full payment and maintenance of at least R$1,000,000.00 (one million reais) in capital.

II - (Revoked by Resolution BCB No. 559, of 4/23/2026.)

§ 2 At any time, the Central Bank of Brazil may require the contracting participant to identify the source of resources used in the undertaking by the members of the control group and by holders of qualified participation, with regard to the requirement set forth in item II of § 1.

§ 2 (Revoked by Resolution BCB No. 587, of 9/18/2026.)

§ 3 The information and documents related to the verification referred to in item II of the caput and item II of § 1 by the responsible participant must be kept available to the Central Bank of Brazil.

§ 3 The information and documents related to the verification referred to in item II of the caput by the responsible participant must be kept available to the Central Bank of Brazil. (Amended by Resolution BCB No. 587, of 9/18/2026.)

§ 4 The provision set forth in item II of § 1 must be observed until January 1, 2026, at which point the payment institutions referred to in Art. 3, § 9, of Resolution BCB No. 1, of August 12, 2020, must observe the provisions of Art. 3-A of the aforementioned resolution. (Added by Resolution BCB No. 429, of 11/11/2024.)~~

§
4 (Revoked by Resolution BCB No. 587, of 9/18/2026.)

Art. 25. In addition to adhering to the terms of this Regulation, to participate in Pix, the institution must obtain approval from the Central Bank of Brazil regarding compliance with the requirements of the registration and homologation stages of the adherence process.

Art. 25. In addition to adhering to the terms of this Regulation, to participate in Pix, the institution must obtain approval from the Central Bank of Brazil regarding compliance with the requirements of the Pix adherence process. (Amended by Resolution BCB No. 425, of 10/16/2024.)

§ 1 The registration stage comprises the sending of information related to the identification of the institution, the intended participation modality in Pix, the intended participation modality in SPI, the option for the form of access to DICT, among others established by the Central Bank of Brazil, at its discretion.

§ 1 (Revoked by Resolution BCB No. 425, of 10/16/2024.)

§ 2 The homologation stage comprises:

I - tests to prove technological and operational capacity, in accordance with the SPI Regulation, as well as its subsequent amendments and complementary norms;

II - homologation tests between the indirect participant and the direct participant that provides it with settlement services in SPI;

III - formal homologation tests in DICT; and

III - formal homologation tests in DICT; (Amended by Resolution BCB No. 79, of 3/18/2021.)~~

IV - verification of adherence of solutions developed for end users.

IV - verification of adherence of solutions developed for end users; and (Amended by Resolution BCB No. 79, of 3/18/2021.)~~

V - procedures for homologation of products or services, of mandatory or optional offer, within the scope of Pix. (Added by Resolution BCB No. 79, of 3/18/2021.)~~

§
2 (Revoked by Resolution BCB No. 425, of 10/16/2024.)

§ 3 The details of the requirements, procedures and forms related to the registration stage and items I to IV of the homologation stage, as set forth in § 2, are detailed in specific regulation.

§ 3 The details of the requirements, procedures, forms and deadlines related to the registration stage and the homologation stage are detailed in a specific document published by the Central Bank of Brazil. (Amended by Resolution BCB No. 79, of 3/18/2021.)~~

§ 3 (Revoked by Resolution BCB No. 425, of 10/16/2024.)

Art. 25-A. The Pix adherence process, as set forth in Art. 25, comprises the following stages: (Added by Resolution BCB No. 425, of 10/16/2024.)

I - pre-registration; (Added by Resolution BCB No. 425, of 10/16/2024.)

II - registration; (Added by Resolution BCB No. 425, of 10/16/2024.)

III - homologation; and (Added by Resolution BCB No. 425, of 10/16/2024.)

IV - restricted operation. (Added by Resolution BCB No. 425, of 10/16/2024.)

§ 1 The pre-registration stage consists of organizing in a queue for service all adherence requests filed with the Central Bank of Brazil. (Added by Resolution BCB No. 425, of 10/16/2024.)

§ 2 The registration stage comprises the sending of information related to the identification of the institution, the intended participation modality in Pix, the intended participation modality in SPI, the option for the form of access to DICT, among others established by the Central Bank of Brazil, at its discretion. (Added by Resolution BCB No. 425, of 10/16/2024.)

§ 3 The homologation stage comprises tests and procedures for proof of technical, technological and operational capacity. (Added by Resolution BCB No. 425, of 10/16/2024.)

§ 4 The restricted operation stage corresponds to the offer of Pix to a limited number of clients during the initial period of participation of an institution in the transactional account provider modality. (Added by Resolution BCB No. 425, of 10/16/2024.)

§ 5º The detailing of the requirements, procedures, forms, and deadlines related to the enrollment process and its stages shall be established in a specific document published by the Central Bank of Brazil. (Added by Resolution BCB No. 425, of 10/16/2024.)

§ 6º Single credit cooperatives affiliated with a central credit cooperative that are requesting enrollment in Pix and have as their clearing entity in the SPI an entity from the cooperative system organized in two or three levels that is a participant of Pix may be exempted from complying with the restricted operation stage. (Added by Resolution BCB No. 425, of 10/16/2024.)

§ 7º Institutions in the restricted operation stage will be active in the Pix production environment and, therefore, subject to the same obligations reserved for institutions in full operation, except for the availability of Pix for a limited number of users. (Added by Resolution BCB No. 425, of 10/16/2024.)

§ 8º Institutions in the process of enrollment in Pix shall be considered participants as soon as they enter full operation, on the day following that scheduled for the end of restricted operation. (Added by Resolution BCB No. 506, of 9/26/2025.)

§ 9º Pix participants and institutions in the process of enrollment in Pix that have completed the homologation stage must have a registration in the Electronic Mail System of the Central Bank of Brazil – BC Correio, as provided in the current regulation. (Added by Resolution BCB No. 506, of 9/26/2025.)

Art. 25-B. If falsity or omission in the declarations or documents presented in the Pix enrollment process, or discrepancy between them and the facts or data ascertained, is verified at any time, the Central Bank of Brazil may annul the respective approval decision regarding compliance with the requirements of the Pix enrollment process referred to in Art. 25. (Added by Resolution BCB No. 587, of 9/18/2026.)

Section III
Of the responsible participant and the contracting participant

Art. 26. Qualifies to act as a responsible participant the Pix participant who falls under the transactional account provider or special clearing entity modalities and who is a direct participant of the SPI.

Art. 26. Qualifies to act as a responsible participant the Pix participant who: (Amended, effective 3/5/2026, by Resolution BCB No. 496, of 9/5/2025.)

I - falls under the transactional account provider or special clearing entity modalities; (Added, effective 3/5/2026, by Resolution BCB No. 496, of 9/5/2025.)

II - is a direct participant of the SPI; (Added, effective 3/5/2026, by Resolution BCB No. 496, of 9/5/2025.)

III - is a member of segments 1 – S1, 2 – S2, 3 – S3, or 4 – S4, in the form of Resolution No. 4,553, of January 30, 2017, including the institutions referred to in Resolution BCB No. 436, of November 28, 2024; and (Added, effective 3/5/2026, by Resolution BCB No. 496, of 9/5/2025.)

IV - is not a confederation of services or a credit cooperative. (Added, effective 3/5/2026, by Resolution BCB No. 496, of 9/5/2025.)

Sole Paragraph. The responsible participant must possess robust mechanisms and technical and operational capacity to carry out activities related to risk management and to the prevention of money laundering and terrorist financing, for itself and for the contracting participants. (Added, effective 11/3/2020, by Resolution BCB No. 30, of 10/29/2020.)

Art. 27. The responsible participant, during the validity of its service provision contract with the contracting participant, must:

I - certify to the Central Bank of Brazil the compliance by the contracting participant with the requirements set forth in item II of the caput of Art. 24 and item II of § 1º of Art. 24;

I - certify to the Central Bank of Brazil the compliance by the contracting participant with the requirements set forth in Art. 24, caput, item II. (Amended by Resolution BCB No. 559, of 4/23/2026.)

II - verify the compliance by the contracting participant with the minimum regulation referred to in item I, letters “a” to “d”, of § 5º of Art. 3º of the Resolution that publishes this Regulation, without prejudice to the supervision under the Central Bank of Brazil; and

II - verify the compliance by the contracting participant with the minimum regulation referred to in Art. 3º, § 5º, item I, of Resolution BCB No. 1, of August 12, 2020, without prejudice to the supervision under the Central Bank of Brazil; (Amended by Resolution BCB No. 429, of 11/11/2024.)

III - provide clearing services, in accordance with the SPI Regulation.

III - provide clearing services, in accordance with the SPI Regulation; and (Amended by Resolution BCB No. 429, of 11/11/2024.)

IV - notify the Central Bank of Brazil of indications of the occurrence, regarding the contracting participant, of: (Added by Resolution BCB No. 429, of 11/11/2024.)

a) any of the exclusion hypotheses provided for in Art. 31; and (Added by Resolution BCB No. 429, of 11/11/2024.)

a) any of the hypotheses provided for in Art. 31; and (Amended by Resolution BCB No. 506, of 9/26/2025.)

b) non-compliance with the provisions of this Regulation regarding participation requirements contained in Sections I and II of this Chapter. (Added by Resolution BCB No. 429, of 11/11/2024.)

§ 1º To comply with the provisions of the caput, the responsible participant may use independent audit services, which may, at the discretion of the parties involved, be funded by the contracting participant.

§ 2º The responsible participant shall request from the contracting participant only the information necessary to fulfill the duties set forth in the caput, and the use of this information for any other purpose is prohibited.

§ 3º In demanding the provision of the information referred to in § 2º, the responsible participant shall grant equal and non-discriminatory treatment to all contracting participants with whom it establishes a contractual relationship.

Art. 28. The contract between the responsible participant and the contracting participant must provide that the non-compliance by the contracting participant with the Pix participation requirements, in accordance with this Regulation, will result in the termination of the contract.

Art. 29. If the responsible participant decides to terminate the service provision for one or more contracting participants, it must notify the decision to the contracting participant at least 90 (ninety) days in advance.

§ 1º The deadline set forth in the caput does not apply to the case of contractual termination referred to in Art. 28.

§ 2º The contract between the responsible participant and the contracting participant may stipulate a period longer than 90 (ninety) days for the prior notice of termination of service provision.

Section IV
Of the orderly exit of a participant

Art. 30. The voluntary withdrawal of a participant wishing to terminate its participation in Pix must be notified to the Central Bank of Brazil at least 90 (ninety) days in advance of the effective withdrawal.

§ 1º The provisions of the caput do not apply to mandatory participants of Pix.

§ 1º Institutions with mandatory participation in Pix may request voluntary withdrawal only in cases where they send communication to the Central Bank of Brazil, through the Digital Protocol of the Central Bank of Brazil, informing the intention to cease their electronic money issuance or cash resource collection activities. (Amended by Resolution BCB No. 425, of 10/16/2024.)

§ 2º Even after the voluntary withdrawal referred to in the caput, the participant remains responsible for any events that occurred during its participation in Pix that give rise to dispute resolution processes or penalties.

§ 3º The Central Bank of Brazil may, at its discretion, authorize the effective withdrawal of the participant within a period shorter than that set forth in the caput. (Added by Resolution BCB No. 403, of 7/22/2024.)

§ 4º The communication referred to in § 1º: (Added by Resolution BCB No. 425, of 10/16/2024.)

I - must contain, at a minimum, the following information: (Added by Resolution BCB No. 425, of 10/16/2024.)

a) the scheduled date for the cessation of activity; and (Added by Resolution BCB No. 425, of 10/16/2024.)

b) the plan and schedule for the closure of held transactional accounts; and (Added by Resolution BCB No. 425, of 10/16/2024.)

II - must be made simultaneously with the orderly exit request, according to a specific document published by the Central Bank of Brazil. (Added by Resolution BCB No. 425, of 10/16/2024.)

§ 5º Pix participant institutions that have obtained approval of an orderly exit request are exempted from: (Added by Resolution BCB No. 425, of 10/16/2024.)

I - the development of new functionalities and new products whose implementation date is subsequent to the notification of withdrawal to the Central Bank of Brazil; and (Added by Resolution BCB No. 425, of 10/16/2024.)

II - the performance of homologation tests related to new functionalities and new products. (Added by Resolution BCB No. 425, of 10/16/2024.)

Section V
Of the exclusion of a participant

Section V
Of the loss of participant status

(Title amended by Resolution BCB No. 506, of 9/26/2025.)

Art. 31. In addition to the exclusion of a participant resulting from the application of a penalty, as provided for in Chapter XIX, the participant is automatically excluded from Pix who:

Art. 31. In addition to the exclusion of a participant resulting from the application of a penalty, as provided for in Chapter XIX, the participant is excluded from Pix who: (Amended by Resolution BCB No. 403, of 7/22/2024.)

Art. 31. Loses the status of Pix participant the institution that: (Amended by Resolution BCB No. 506, of 9/26/2025.)

I - is subject to extrajudicial liquidation, ordinary liquidation, or bankruptcy proceedings;

I - is subject to extrajudicial liquidation, ordinary liquidation, or bankruptcy proceedings; (Amended by Resolution BCB No. 506, of 9/26/2025.)

I - is subject to extrajudicial liquidation proceedings, observed the provisions of §§ 5º and 6º; (Amended by Resolution BCB No. 587, of 9/18/2026.)

II - effects a change in its corporate object that disqualifies the institution from the list of institutions that can participate in Pix;

III - has its contract with the responsible participant terminated, without there having been a substitution within the notification period provided for in Art. 29.

III - has its contract with the responsible participant terminated, without there having been a substitution within the notification period provided for in Art. 29; or (Amended by Resolution BCB No. 403, of 7/22/2024.)

III - has its contract with the responsible participant terminated, without there having been a substitution within the notification period provided for in Art. 29; (Amended by Resolution BCB No. 425, of 10/16/2024.)

III - has its contract with the responsible participant terminated due to: (Amended by Resolution BCB No. 587, of 9/18/2026.)

a) commercial issues, without there having been a substitution of the responsible participant within the notification period provided for in Art. 29; (Added by Resolution BCB No. 587, of 9/18/2026.)

b) non-compliance by the contracting participant with the Pix participation requirements, as provided for in Art. 28; or (Added by Resolution BCB No. 587, of 9/18/2026.)

c) exclusion or loss of Pix participant status by the responsible participant; (Added by Resolution BCB No. 587, of 9/18/2026.)

IV - has its authorization request for operation denied by the Central Bank of Brazil, when no further appeal is available. (Added by Resolution BCB No. 403, of 7/22/2024.)

IV - has its authorization request for operation denied or archived by the Central Bank of Brazil, when no further appeal is available; or (Amended by Resolution BCB No. 425, of 10/16/2024.)

IV - has its authorization request for operation denied or archived by the Central Bank of Brazil, when no further appeal is available; (Amended by Resolution BCB No. 429, of 11/11/2024.)

V - has its authorization for operation revoked or cancelled, ex officio, by the Central Bank of Brazil. (Added by Resolution BCB No. 425, of 10/16/2024.)

V - has its authorization for operation revoked or cancelled, ex officio, by the Central Bank of Brazil; (Amended by Resolution BCB No. 429, of 11/11/2024.)

V - has its authorization for operation cancelled at the request of the institution or ex officio by the Central Bank of Brazil; (Amended by Resolution BCB No. 587, of 9/18/2026.)

VI - does not observe the minimum share capital limit referred to in Art. 3º-A of Resolution BCB No. 1, of August 12, 2020; or (Added by Resolution BCB No. 429, of 11/11/2024.)

VI - does not observe the minimum limits of share capital and net worth referred to in Art. 3º-A of Resolution BCB No. 1, of August 12, 2020; (Amended by Resolution BCB No. 506, of 9/26/2025.)

VI - does not observe the minimum limits of share capital and net worth referred to in Art. 3º-A, provided that it is not a mandatory participant of Pix under the terms of Art. 3º, caput, both of Resolution BCB No. 1, of August 12, 2020; (Amended by Resolution BCB No. 587, of 9/18/2026.)

VII - does not request authorization for operation from the Central Bank of Brazil within the deadlines provided for in Art. 3º, § 9º, of Resolution BCB No. 1, of August 12, 2020, and in Art. 10 of Resolution BCB No. 80, of March 25, 2021. (Added by Resolution BCB No. 429, of 11/11/2024.)

VII - does not request authorization for operation from the Central Bank of Brazil within the deadlines provided for in Art. 3º, § 9º, of Resolution BCB No. 1, of August 12, 2020, and in Art. 9º-A of Resolution BCB No. 80, of March 25, 2021; or (Amended by Resolution BCB No. 506, of 9/26/2025.)

VII - does not request authorization for operation from the Central Bank of Brazil within the deadlines provided for in Art. 3º, § 9º, of Resolution BCB No. 1, of August 12, 2020, and in Art. 9º-A of Resolution BCB No. 80, of March 25, 2021; (Amended by Resolution BCB No. 559, of 4/23/2026.)

VIII - suffers the penalty of exclusion from Pix in a final decision. (Added by Resolution BCB No. 506, of 9/26/2025.)

VIII - suffers the penalty of exclusion from Pix in a final decision; or (Amended by Resolution BCB No. 559, of 4/23/2026.)

VIII - suffers the penalty of exclusion from Pix in a final decision; (Amended by Resolution BCB No. 587, of 9/18/2026.)

IX - remains without an active clearing participant in the SPI for more than ninety calendar days. (Added by Resolution BCB No. 559, of 4/23/2026.)

IX - remains without an active clearing participant in the SPI for more than ninety calendar days; (Amended by Resolution BCB No. 587, of 9/18/2026.)

X - suffers the penalty of revocation of authorization for operation, applied by the Central Bank of Brazil, in a final decision; or (Added by Resolution BCB No. 587, of 9/18/2026.)

XI - is subject to ordinary liquidation or bankruptcy proceedings. (Added by Resolution BCB No. 587, of 9/18/2026.)

Sole Paragraph. The Central Bank of Brazil will exclude the participant as soon as the deadline for cessation of payment services provided for in Art. 17 of Resolution BCB No. 81, of March 25, 2021, expires, in the cases set forth in item IV of the caput. (Added by Resolution BCB No. 403, of 7/22/2024.)

Sole Paragraph. The exclusion referred to in the caput will be carried out: (Amended by Resolution BCB No. 429, of 11/11/2024.)

§ 1º The withdrawal resulting from the loss of participant status will be carried out: (Transformed into § 1º, with wording amended by Resolution BCB No. 506, of 9/26/2025.)

I - at the end of the deadline for cessation of payment services provided for in Art. 17 of Resolution BCB No. 81, of March 25, 2021, in the cases set forth in item IV of the caput; (Added by Resolution BCB No. 429, of 11/11/2024.)

I - after the expiration of the deadline: (Amended by Resolution BCB No. 506, of 9/26/2025.)

a) for cessation of payment services provided for in Art. 17 of Resolution BCB No. 81, of March 25, 2021, in the cases set forth in item IV of the caput; (Added by Resolution BCB No. 506, of 9/26/2025.)

b) granted by the Central Bank of Brazil to demonstrate compliance with the minimum limits of share capital and net equity, in the cases provided for in item VI of the caput, in situations where the minimum limits remain unobserved; and

b) granted by the Central Bank of Brazil to demonstrate compliance with the minimum limits of share capital and net equity, in the case provided for in item VI of the caput, plus thirty days regarding the orderly exit process referred to in § 3rd; (Amended by Resolution BCB No. 587, of 9/18/2026.)

c) established in Art. 26 of the Pix Penalties Manual, in the case provided for in item VIII of the caput; or

c) granted by the Central Bank of Brazil for the orderly exit process referred to in § 3rd, in the case provided for in item I of the caput; (Amended by Resolution BCB No. 587, of 9/18/2026.)

d) immediately, in the cases provided for in items II, III, letter “b”, V, VII, VIII, IX, X and XI of the caput; (Included by Resolution BCB No. 587, of 9/18/2026.)

e) of the communication provided for in Art. 29 for the replacement of the responsible participant, in the case provided for in item III, letter “a”, of the caput; and (Included by Resolution BCB No. 587, of 9/18/2026.)

f) of ninety days, in the case provided for in item III, letter “c”, of the caput, counted from the day of the effective withdrawal of the responsible participant, if the contracting participant has not finalized the process of changing the responsible participant before the Central Bank of Brazil, in accordance with current regulations. (Included by Resolution BCB No. 587, of 9/18/2026.)

II - upon expiration of the period granted by the Central Bank of Brazil to demonstrate compliance with the provision in item VI of the caput; and

II - immediately, for the other cases. (Amended by Resolution BCB No. 506, of 9/26/2025.)

II - (Revoked by Resolution BCB No. 587, of 9/18/2026.)

III - immediately, for the other cases.

III - (Revoked by Resolution BCB No. 506, of 9/26/2025.)

§ 2nd Even after losing the status of participant, the institution remains responsible for events that occurred during its participation in Pix that give rise to dispute resolution or non-compliance investigation processes under these Regulations. (Included by Resolution BCB No. 506, of 9/26/2025.)

§ 3rd In the cases provided for in items I, IV and VI of the caput, the institution will enter an orderly exit process, under the conditions and timeframes provided for in § 1st. (Included by Resolution BCB No. 587, of 9/18/2026.)

§ 4th During the orderly exit process referred to in § 3rd, the Central Bank of Brazil may determine that the institution cannot receive Pix transactions, allowing only the initiation of Pix transactions. (Included by Resolution BCB No. 587, of 9/18/2026.)

§ 5th An institution under extrajudicial liquidation regime will be immediately suspended from Pix, and may be subject to the orderly exit process referred to in § 3rd, if requested by the liquidator within thirty days, counted from the date of the decree of extrajudicial liquidation. (Included by Resolution BCB No. 587, of 9/18/2026.)

§ 6th In the absence of the request referred to in § 5th within the period established therein, the institution will be disconnected from Pix. (Included by Resolution BCB No. 587, of 9/18/2026.)

Art. 31-A. The participant excluded from Pix due to the application of a penalty may, after 12 (twelve) months of its exclusion, submit a new application for adherence, provided it proves the cessation of the practice or situation that originated its exclusion, in addition to complying with the regular requirements of the adherence process.

Art. 31-A. (Revoked by Resolution BCB No. 506, of 9/26/2025.)

Section VI
Of the duties of participants

Art. 32. Pix participants must:

I - comply with the provisions of these Regulations;

II - safeguard the image, integrity and security of Pix;

III - report to the Central Bank of Brazil, if they become aware of facts that may compromise the image, integrity and security of Pix;

IV - offer the initiation and receipt of Pix to all end users, if classified in the account transaction provider modality;

V - be responsible for frauds within the scope of Pix resulting from failures in their risk management mechanisms, comprising the non-observance of risk management measures defined in these Regulations and in complementary normative devices; (Amended, effective 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects from 11/16/2021.)

VI - provide non-discriminatory treatment to the different Pix participants with whom they establish a relationship for the provision of the service, in terms of service quality and price; (Amended by Resolution BCB No. 342, of 9/26/2023.)

VII - use the information linked to Pix keys for Pix security purposes, as referred to in §§ 1st and 2nd of Art. 59, as one of the factors to be considered for the purposes of authorization and rejection of transactions within the scope of Pix; (Amended by Resolution BCB No. 402, of 7/22/2024.)

VIII - communicate to holders of transactional accounts provided by the participant who are natural persons the occurrence of a security incident involving personal data related to a database associated with a component or infrastructure of Pix, even if the account provider participant is not responsible for the incident and even if the security incident cannot entail relevant risk or damage to the holders, as defined by the Central Bank of Brazil in a specific document; and (Amended by Resolution BCB No. 402, of 7/22/2024.)

IX - possess monitoring and action mechanisms against receiving users who send improper payment instructions within the Pix Automático product or who send excessive offers requesting authorization to include transactions in Pix Automático. (Included by Resolution BCB No. 402, of 7/22/2024.)

§ 1st The Central Bank of Brazil will establish in a specific document the operational procedures related to the communication referred to in item VIII of the caput. (Transformed into § 1st by Resolution BCB No. 402, of 7/22/2024.)

§ 2nd For the purposes of the provision in item IX of the caput, the sending of an offer requesting authorization to include transactions in Pix Automático is considered excessive:

I - for a natural or legal person who has no active relationship of any kind with the receiving user, whether as a user of products or services provided or as a debtor indicated on an invoice or other billing document; or (Included by Resolution BCB No. 402, of 7/22/2024.)

II - for the same paying user who has not authorized a previous offer requesting authorization to include transactions in Pix Automático relating to the identical proposal for the provision of a product or service sent at least thirty calendar days ago. (Included by Resolution BCB No. 402, of 7/22/2024.)

CHAPTER VIII
OF THE TRANSACTION SETTLEMENT PROCESS

Art. 33. Payment transactions between different Pix participants will be settled in the SPI, in accordance with the SPI Regulations.

Sole paragraph. If different Pix participants use the settlement service of the same settling participant in the SPI, the settlement of transactions between these different participants must be carried out in the settling participant's own systems in the SPI.

Art. 34. In the case of a Pix between end users of the same participant, settlement is carried out in the participant's own systems.

CHAPTER IX
OF THE MAXIMUM TIMES ASSOCIATED WITH PIX

Art. 35. The Central Bank of Brazil will establish, in the Pix Times Manual:

I - maximum times for payment transactions within the scope of Pix; and

II - service level agreements.

CHAPTER X
OF THE AUTHORIZATION FOR INITIATION AND REJECTION OF TRANSACTIONS

Art. 36. A transaction within the scope of Pix is considered authorized, for initiation purposes, when the payment service provider of the paying user, after carrying out the necessary security checks, identifies the existence of sufficient balance in the paying user's transactional account and blocks the amount corresponding to the transaction to initiate the settlement process, if the transaction is settled via the SPI.

§ 1st In cases where the transaction is settled in the participant's systems, authorization, for the purposes of initiating the transaction, occurs at the moment when the payment service provider of the paying user, after carrying out the necessary security checks, identifies the existence of sufficient balance, and it is not necessary to effectively block the amount corresponding to the transaction.

§ 2nd The Central Bank of Brazil will establish, in the Pix Times Manual, the maximum time limits for authorization of transaction initiation by the payment service provider of the paying user.

Art. 37. Pix participants may only establish value limits for transactions based on fraud mitigation criteria and compliance with regulations for the prevention of money laundering and terrorist financing, considering the characteristics and profile of the paying user. (Amended by Resolution BCB No. 506, of 9/26/2025.)

Sole paragraph. (Revoked, effective 8/2/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purposes of initiating a Pix via a payment transaction initiation service, from 8/30/2021.)

§ 1st The Central Bank of Brazil will publish a specific document with provisions on the establishment of limits by participants, including: (Amended by Resolution BCB No. 147, of 9/28/2021.)

I -(Revoked by Resolution BCB No. 506, of 9/26/2025.)

II - the offering of functionality for end users to manage limits, beneficiaries and periods for carrying out transactions; and (Included by Resolution BCB No. 147, of 9/28/2021.)

III - the parameters for requesting changes to the established limits, beneficiaries and periods for carrying out transactions. (Included by Resolution BCB No. 147, of 9/28/2021.)

§ 2nd The limits referred to in the caput may be applied to any form of Pix initiation, including in cases where the transaction is initiated via a payment transaction initiation service. (Included, effective 8/2/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purposes of initiating a Pix via a payment transaction initiation service, from 8/30/2021.)

§ 3rd The value limits referred to in the caput, when the transactional account provider participant of the paying user is a payment institution referred to in Art. 3rd, § 9th, of Resolution BCB No. 1, of August 12, 2020, or a Pix participant that connects to the Network of the National Financial System – RSFN through an Information Technology Service Provider – PSTI, must be, at most, R$15,000.00 (fifteen thousand reais). (Included by Resolution BCB No. 496, of 9/5/2025)

§ 4th The maximum limit referred to in § 3rd does not apply when: (Amended by Resolution BCB No. 503, of 9/18/2025.)

I - the Pix participant: (Amended by Resolution BCB No. 503, of 9/18/2025.)

a) accesses the RSFN through a PSTI that has completed the accreditation process with the Central Bank of Brazil, in accordance with current regulations; and (Included by Resolution BCB No. 503, of 9/18/2025.)

b) demonstrates, through a reasonable assurance report issued by an independent audit firm registered with the Securities and Exchange Commission – CVM, that: (Included by Resolution BCB No. 503, of 9/18/2025.)

1. it does not share with the PSTI the private keys registered with the Central Bank of Brazil used for signing messages within the scope of Pix; (Included by Resolution BCB No. 503, of 9/18/2025.)

2. it validates the integrity of transactions before signing, ensuring that the data has not been corrupted or manipulated during the message generation process; (Included by Resolution BCB No. 503, of 9/18/2025.)

3. it uses distinct certificates for different environments (homologation and production, for example) for Pix; and (Included by Resolution BCB No. 503, of 9/18/2025.)

4. it adopts separate certificates for message signing and for establishing the channel in Pix; or (Included by Resolution BCB No. 503, of 9/18/2025.)

II

• the transaction: (Revised by Resolution BCB No. 503, of 9/18/2025.)

a) does not share with the PSTI the private keys registered with the Central Bank of Brazil used to sign messages within the scope of Pix; (Added by Resolution BCB No. 496, of 9/5/2025)

a) has the National Treasury Secretariat as the recipient participant; or (Revised by Resolution BCB No. 503, of 9/18/2025.)

b) validates the integrity of transactions before signing, ensuring that the data has not been corrupted or manipulated during the message generation process; (Added by Resolution BCB No. 496, of 9/5/2025)

b) is intended for the payment of the Digital FGTS Guide – GFD. (Revised by Resolution BCB No. 503, of 9/18/2025.)

c) uses distinct certificates for different environments (homologation and production, for example) for Pix; and (Added by Resolution BCB No. 496, of 9/5/2025)

c) (Revoked by Resolution BCB No. 506, of 9/26/2025.)

d) adopts separate certificates for signing messages and for establishing the channel in Pix. (Added by Resolution BCB No. 496, of 9/5/2025)

d)
(Revoked by Resolution BCB No. 506, of 9/26/2025.)

§ 5º Upon request by the participant, the Central Bank of Brazil may waive, for a period of ninety days or until the requirements set forth in § 4º are met, whichever occurs first, the observance of the limit set forth in § 3º, provided that: (Added by Resolution BCB No. 496, of 9/5/2025)

§
5º Upon request by the participant, the Central Bank of Brazil may waive, for a period of ninety days or until the requirements set forth in § 4º, item I, are met, whichever occurs first, the observance of the limit set forth in § 3º, provided that: (Revised by Resolution BCB No. 503, of 9/18/2025.)

I - the request is accompanied by a formal document presenting the guarantees and the description of the measures already adopted by the institution to improve its information security controls; and (Added by Resolution BCB No. 496, of 9/5/2025)

II - the guarantees and measures referred to in item I are, at the discretion of the Central Bank of Brazil, adequate to mitigate the risks involved. (Added by Resolution BCB No. 496, of 9/5/2025)

§ 6º The waiver provided for in § 5º: (Added by Resolution BCB No. 496, of 9/5/2025)

I - shall take effect from the formal communication to the participant of the Central Bank of Brazil’s decision to accept the request; and (Added by Resolution BCB No. 496, of 9/5/2025)

II - shall be governed by a joint act of the Information Technology Department – Deinf and the Strategic Management and Specialized Supervision Department – Degef. (Added by Resolution BCB No. 496, of 9/5/2025)

Art. 37-A. Pix participants shall not establish limits on the number of transactions within the arrangement that may be sent or received by end users. (Added, effective from 4/1/2021, by Resolution BCB No. 79, of 3/18/2021.)

Art. 38. A transaction within the scope of Pix shall be rejected by the participant providing payment services to the payer user when:

Art. 38. A transaction within the scope of Pix shall be rejected by the participant providing the payer user’s transactional account when: (Revised, effective from 8/2/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purposes of initiating a Pix through a payment transaction initiation service, effective from 8/30/2021.)

I - the time for transaction initiation authorization exceeds the maximum time for such authorization, in accordance with the SPI Regulations;

II - there is a well-founded suspicion of fraud;

II

• there is a well-founded suspicion of fraud, including in cases where it is providing a payment transaction initiation service; (Revised, effective from 8/2/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purposes of initiating a Pix through a payment transaction initiation service, effective from 8/30/2021.)

III - there is suspicion of a violation of regulations regarding the prevention of money laundering and terrorist financing;

III - (Revoked, effective from 11/3/2020, by Resolution BCB No. 30, of 10/29/2020.)

IV - there are problems with the authentication of the payer user; or

IV - there are problems with the authentication of the payer user; (Revised, effective from 2/1/2022, by Resolution BCB No. 181, of 1/25/2022.)

V - involve the movement of funds originating from payer users sanctioned by resolutions of the United Nations Security Council, in the manner provided for in Law No. 13.810, of 2019, and in accordance with specific regulations issued by the Central Bank of Brazil.

V - involve the movement of funds originating from payer users sanctioned by resolutions of the United Nations Security Council, in the manner provided for in Law No. 13.810, of 2019, and in accordance with specific regulations issued by the Central Bank of Brazil; or (Revised, effective from 2/1/2022, by Resolution BCB No. 181, of 1/25/2022.)

V - involve the movement of funds originating from payer users sanctioned by resolutions of the United Nations Security Council, in the manner provided for in Law No. 13.810, of March 8, 2019, and in accordance with specific regulations issued by the Central Bank of Brazil; (Revised by Resolution BCB No. 402, of 7/22/2024.)

VI - there is an inconsistency between the transaction and the parameters assigned to transactions with the purpose of withdrawal or change, including with regard to the value limits established by the Central Bank of Brazil in a specific document, the legal nature of the receiving user, and the participants who may initiate transactions with these purposes. (Added, effective from 2/1/2022, by Resolution BCB No. 181, of 1/25/2022.)

VI - there is an inconsistency between the transaction and the parameters assigned to transactions with the purpose of withdrawal or change, including with regard to the value limits established by the Central Bank of Brazil in a specific document, the legal nature of the receiving user, and the participants who may initiate transactions with these purposes; or (Revised by Resolution BCB No. 402, of 7/22/2024.)

VII - there is an inconsistency between the payment instructions sent by the payment service provider of the receiving user and the parameters of the authorization granted by the payer user, in a transaction related to the Pix Automatic product. (Added by Resolution BCB No. 402, of 7/22/2024.)

Sole paragraph. For the purposes of preventing money laundering and terrorist financing, all operations, including rejected ones, shall be monitored and handled in accordance with Circular No. 3,978, of January 23, 2020. (Added, effective from 11/3/2020, by Resolution BCB No. 30, of 10/29/2020.)

Art. 38-A. A transaction within the scope of Pix shall be rejected by the initiating participant when there is a well-founded suspicion of fraud. (Added, effective from 8/2/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purposes of initiating a Pix through a payment transaction initiation service, effective from 8/30/2021.)

Sole paragraph.
The provisions of the sole paragraph of Art. 38 apply to the initiating participant, insofar as applicable. (Added, effective from 8/2/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purposes of initiating a Pix through a payment transaction initiation service, effective from 8/30/2021.)

Art. 39. A transaction within the scope of Pix shall be rejected by the participant providing payment services to the receiving user when:

I - there is a well-founded suspicion of fraud; or

I - there is a well-founded suspicion of fraud; (Revised from 2/1/2022, by Resolution BCB No. 181, of 1/25/2022.)

II - there are problems with the identification of the receiving user.

II - there are problems with the identification of the receiving user; or (Revised from 2/1/2022, by Resolution BCB No. 181, of 1/25/2022.)

II - there are problems with the identification of the receiving user; (Revised by Resolution BCB No. 402, of 7/22/2024.)

III - the withdrawal agent, in transactions with the purpose of withdrawal or change, has not been authorized to enable the facilitation of withdrawal services, as defined by the Central Bank of Brazil in a specific document. (Added, effective from 2/1/2022, by Resolution BCB No. 181, of 1/25/2022.)

III - the withdrawal agent, in transactions with the purpose of withdrawal or change, has not been authorized to enable the facilitation of withdrawal services, as defined by the Central Bank of Brazil in a specific document; or (Revised by Resolution BCB No. 402, of 7/22/2024.)

IV - there is an inconsistency between the payment order sent by the payment service provider of the payer user and the parameters assigned to the charge that originated it in a transaction related to Pix Automatic. (Added by Resolution BCB No. 402, of 7/22/2024.)

IV - there is an inconsistency between the payment order sent by the payment service provider of the payer user and the parameters assigned to the charge that originated it in a transaction related to Pix Automatic, except when the transaction is initiated through a payment transaction initiation service. (Revised by Resolution BCB No. 425, of 10/16/2024.)

Art.
39-A. A transaction within the scope of Pix may be rejected by the participant providing payment services to the receiving user when there is an inconsistency between the transaction and the parameters assigned to the charge that originated it, when it concerns the Pix Cobrança product. (Added, effective from 11/3/2020, by Resolution BCB No. 30, of 10/29/2020.)

Art.
39-B. Funds originating from a transaction within the scope of Pix shall be precautionarily blocked by the participant providing payment services to the receiving user when there is suspicion of fraud. (Added, effective from 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects effective from 11/16/2021.)

§
1º The assessment of suspicion of fraud must include: (Added, effective from 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects effective from 11/16/2021.)

I - the number of infringement notifications linked to the receiving user, their Pix key, and their transactional account number; (Added, effective from 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects effective from 11/16/2021.)

I

• the number of infringement notifications linked to the receiving user; (Revised, effective from 1/1/2023, by Resolution BCB No. 269, of 12/1/2022.)

II

• the time elapsed since the opening of the transactional account by the receiving user; (Added, effective from 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects effective from 11/16/2021.)

III

• the time and day the transaction was carried out; (Added, effective from 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects effective from 11/16/2021.)

IV

• the profile of the payer user, including with regard to the recurrence of transactions between users; and (Added, effective from 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects effective from 11/16/2021.)

V

• other factors, at the discretion of each participant. (Added, effective from 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects effective from 11/16/2021.)

§
2º The precautionary block must be implemented simultaneously with the credit to the receiving user’s transactional account. (Added, effective from 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects effective from 11/16/2021.)

§
3º The participant providing payment services shall immediately notify the receiving user of the implementation of the precautionary block. (Added, effective from 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects effective from 11/16/2021.)

§
4º The precautionary block shall last for a maximum of 72 hours. (Added, effective from 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects effective from 11/16/2021.)

§
5º During the period in which the funds are precautionarily blocked, the participant providing payment services to the receiving user must assess whether there are indications that substantiate the suspicion of fraud. (Added, effective from 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects effective from 11/16/2021.)

§
6º Upon completion of the assessment referred to in § 5º: (Added, effective from 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects effective from 11/16/2021.)

I

• the funds shall be returned to the payer user, in accordance with the Special Return Mechanism, set forth in Section II of Chapter XI, if a well-founded suspicion of fraud in the transaction is identified; or (Added, effective from 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects effective from 11/16/2021.)

II

• the precautionary block on the funds shall cease immediately, promptly notifying the receiving user, in cases where no indications of fraud in the transaction are identified. (Added, effective from 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects effective from 11/16/2021.)

§ 7º The precautionary block may only be implemented in transactional accounts of natural person users, excluding individual entrepreneurs. (Added, effective from 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects effective from 11/16/2021.)

§ 7º (Revoked by Resolution BCB No. 506, of 9/26/2025.)

§
8º The possibility of carrying out the precautionary block referred to in this article shall be included in the contract signed between the receiving user and the corresponding payment service provider, through a highlighted clause in the body of the contractual instrument, or by another valid legal instrument. (Added, effective from 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects effective from 11/16/2021.)

§
9º The receiving user may request the return of the Pix for an amount corresponding to the value of the original transaction while the funds are precautionarily blocked. (Added, effective from 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects effective from 11/16/2021.)

Art. 39-C. For the purposes of assessing suspicion of fraud or well-founded suspicion of fraud in Pix transactions, participants shall adopt, at a minimum, the criteria indicated by the Central Bank of Brazil, to be disclosed in a specific document. (Added by Resolution BCB No. 506, of 9/26/2025.)

CHAPTER XI
OF THE RETURN OF TRANSACTIONS

Section I

Of General Aspects

(Designation added, effective from 1/1/2023, by Resolution BCB No. 269, of 12/1/2022.)

Art. 40. The funds of a specific transaction carried out, the funds of which are already available in the receiving user’s transactional account, may be subject to total or partial return.

§ 1º The return of a Pix must be initiated by the receiving user.

§
1º Save for the provisions of Section II of this Chapter, the return of a Pix must be initiated by the receiving user, on their own behalf or at the request of the payer user. (Revised, effective from 11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects effective from 11/16/2021.)

§ 2º The carrying out of multiple returns of the same transaction is permitted.

§
2º The carrying out of multiple partial returns of the same transaction is permitted, up to the total value to be returned. (Revised, effective from 11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects effective from 11/16/2021.)

Art. 40-A. When the transaction subject to return, in accordance with Art. 40, is a Pix with the purpose of withdrawal or change, the return must be initiated by the withdrawal service provider, when the service is provided directly by them, or by the withdrawal agent, and must be admitted in the following cases: (Added, effective from 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

Art. 40-A. When the transaction subject to return, in accordance with Art. 40, is a Pix with the purpose of withdrawal or change, the return must be initiated by the withdrawal service facilitator, when the service is facilitated directly by them, or by the withdrawal agent, and must be admitted in the following cases: (Revised by Resolution BCB No. 172, of 12/9/2021.)

I - error in the transaction caused by the withdrawal service provider or by the withdrawal agent; or (Added, effective from 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

I - error in the transaction caused by the withdrawal service facilitator or by the withdrawal agent; or (Amended by Resolution BCB No. 172, of 12/9/2021.)

II - disagreement between the parties, before the delivery of cash funds. (Added, effective from 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

§ 1º In the cases referred to in the main text, the payer user must immediately express themselves requesting the return to the withdrawal service provider, if the service was provided directly by them, or to the withdrawal agent, as applicable. (Added, effective from 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

§ 1º In the cases referred to in the
main text, the payer user must immediately express themselves requesting the return to the withdrawal service facilitator, if the service was facilitated directly by them, or to the withdrawal agent, as applicable. (Amended by Resolution BCB No. 172, of 12/9/2021.)

§ 2º When the service is provided through electronic service channels, the withdrawal service provider or the withdrawal agent, as applicable, must make available a mechanism that allows for the immediate expression referred to in § 1º by the payer user through these channels. (Added, effective from 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

§ 2º When the service is made available through electronic service channels, the withdrawal service facilitator or the withdrawal agent, as applicable, must make available a mechanism that allows for the immediate expression referred to in § 1º by the payer user through these channels. (Amended by Resolution BCB No. 172, of 12/9/2021.)

Art. 41. At the initiation of the refund, the receiver user must inform their payment service provider of the value and the reason for the refund.

Art.
41. The receiver user, at the initiation of the refund, must inform their
payment service provider of the value of the refund. (Amended, effective from 11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects from 11/16/2021.)

Sole paragraph. The participant must debit the informed value in the receiver user's transactional account, after their authorization, and remit the funds to the participant payment service provider of the payer user, informing the reason for the refund.

Sole paragraph. (Revoked, effective from 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

§
1º The participant must debit the informed value in the receiver user's transactional account, after their authorization, and remit the funds to the participant payment service provider of the payer user, informing the reason for the refund. (Added, effective from 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

§ 2º When the transaction subject to the refund is a Pix with the purpose of withdrawal or change, the withdrawal service provider or the withdrawal agent, as applicable, must initiate it within 1 (one) hour, once they verify that the refund is due.(Added, effective from 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

§ 2º When the transaction subject to the refund is a Pix with the purpose of withdrawal, the withdrawal service provider or the withdrawal agent, as applicable, must initiate it within 1 (one) hour, once they verify that the refund is due. (Amended by Resolution BCB No. 167, of 11/24/2021.)

§ 2º When the transaction subject to the refund is a Pix with the purpose of withdrawal, the withdrawal service facilitator or the withdrawal agent, as applicable, must initiate it within 1 (one) hour, once they verify that the refund is due. (Amended by Resolution BCB No. 172, of 12/9/2021.)

§
3º Regarding Pix Change, a specific transaction must be carried out for the refund of the cash funds made available, when applicable, separate from the refund of the purchase value. (Added, effective from 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

§ 4º When the transaction subject to the refund is a Pix with the purpose of change, the withdrawal service provider or the withdrawal agent, as applicable, must initiate the refund of the portion related to the provision of cash funds within 1 (one) hour, once they verify that the refund is due. (Added by Resolution BCB No. 167, of 11/24/2021.)

§ 4º When the transaction subject to the refund is a Pix with the purpose of change, the withdrawal service facilitator or the withdrawal agent, as applicable, must initiate the refund of the portion related to the provision of cash funds within 1 (one) hour, once they verify that the refund is due. (Amended by Resolution BCB No. 172, of 12/9/2021.)

Art.
41-A. All refunds carried out within the scope of Pix, including those referred to in Section II of this Chapter: (Added, effective from 11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects from 11/16/2021.)

I

• presuppose the existence of sufficient funds in the receiver user's
  transactional account, in accordance with the contract maintained with the corresponding participant payment service provider; and (Added, effective from 11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects from 11/16/2021.)

II - must be initiated within 90 (ninety) days counted from the date on which the original transaction was carried out. (Added, effective from 11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects from 11/16/2021.)

II - must be initiated within 90 (ninety) days counted from the date on which the original transaction was carried out, except when it concerns a Pix with the purpose of withdrawal or change. (Amended, effective from 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

II - must be initiated within 90 (ninety) days counted from the date on which the original transaction was carried out, except when it concerns a Pix with the purpose of withdrawal or the portion of a Pix with the purpose of change related to the provision of cash funds. (Amended by Resolution BCB No. 167, of 11/24/2021.)

§
1º The provision of item I of the main text does not apply to the cases provided for in Art. 41-B, main text, item III. (Added by Resolution BCB No. 402, of 7/22/2024.)

§
2º In the cases provided for in Art. 41-B, main text, item III, the payment service provider of the payer user: (Added by Resolution BCB No. 402, of 7/22/2024.)

I

• must return the total resources to the payer user, using own resources, within a period to be defined by the Central Bank of Brazil in a specific
  document; and (Added by Resolution BCB No. 402, of 7/22/2024.)

II

• may request the return of the values to the participant payment service provider of the receiver user through the DICT functionality
  provided for in Chapter XIII, Section III, Subsection X, which shall be returned only if there are sufficient funds in the receiver user's transactional account. (Added by Resolution BCB No. 402, of 7/22/2024.)

Section II
Of the Special Refund Mechanism

(Section
II added, effective from 11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects from 11/16/2021.)

Art. 41-B. The Special Refund Mechanism is the set of rules and operational procedures intended to enable the refund of a Pix in cases where there is a well-founded suspicion of the use of the arrangement for the practice of fraud and in those where an operational failure is verified in the information technology system of any of the participants involved in the transaction.(Added, effective from 11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects from 11/16/2021.)

Art. 41-B. The Special Refund Mechanism is the set of rules and operational procedures intended to enable the refund of a Pix in cases where:
(Amended by
Resolution BCB No. 402, of 7/22/2024.)

I

• there is a well-founded suspicion of the use of the arrangement for the practice of fraud; (Added by
  Resolution BCB No. 402, of 7/22/2024.)

II

• an operational failure is verified in the information technology system of
  any of the participants involved in the transaction, except as provided for in item III; or (Added by Resolution BCB No. 402, of 7/22/2024.)

III

• the participant payment service provider of the payer user has authorized the initiation of a transaction regarding the Pix Automatic product: (Added by
  Resolution BCB No. 402, of 7/22/2024.)

a) when there is an inconsistency between the payment instructions sent by the payment service provider of the receiver user and the parameters of the authorization granted by the payer user; (Added by Resolution BCB No. 402, of 7/22/2024.)

b) when there is no valid authorization granted by the payer user; or (Added by Resolution BCB No. 402, of 7/22/2024.)

c) improperly, due to an operational failure of the payment service provider – PSP of the payer. (Added by Resolution BCB No. 402, of 7/22/2024.)

~~Sole paragraph. The following are not included in the refund cases referred to in the main text:
~~ (Added, effective from
11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects from 11/16/2021.)

I - controversies related to aspects of the underlying legal business of the payment transaction; and(Added, effective from 11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects from 11/16/2021.)

II - transactions with a well-founded suspicion of fraud where the resources are destined to the transactional account of a good-faith third party.(Added, effective from 11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects from 11/16/2021.)

Sole paragraph. (Revoked by Resolution BCB No. 167, of 11/24/2021.)

§ 1º The following are not included in the refund cases referred to in the main text:
(Added by Resolution BCB No. 167, of 11/24/2021.)

I - controversies related to aspects of the underlying legal business of the payment transaction; and (Added by Resolution BCB No. 167, of 11/24/2021.)

II - transactions with a well-founded suspicion of fraud where the resources are destined to the transactional account of a good-faith third party. (Added by Resolution BCB No. 167, of 11/24/2021.)

§ 2º The Special Refund Mechanism does not apply to Pix with the purpose of withdrawal or to the portion of Pix with the purpose of change related to the provision of cash funds. (Added by Resolution BCB No. 167, of 11/24/2021.)

§ 3º Cases where the Pix transaction was duly initiated by the payer user and the value indicated in the initiation of the transaction was correctly credited to the receiver user's transactional account are not considered operational failures, for the purposes of refund. (Added by Resolution BCB No. 403, of 7/22/2024.)

Art.
41-C. Refunds within the scope of the Special Refund Mechanism shall be initiated by the participant payment service provider of the receiver user:
(Added, effective from 11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects from 11/16/2021.)

I - on their own initiative, if the allegedly fraudulent conduct or the operational failure occurred within the scope of their systems; or (Added, effective from 11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects from 11/16/2021.)

I - on their own initiative, if the allegedly fraudulent conduct or the operational failure occurred within the scope of their systems, or after precautionary blocking, if the participant assesses that the transaction has a well-founded suspicion of fraud; or(Amended by Resolution BCB No. 147, of 9/28/2021, producing effects from 11/16/2021.)

I

• on their own initiative, if the allegedly fraudulent conduct has been
  identified by the participant or the operational failure has occurred within the scope of their systems, or after precautionary blocking, if the participant assesses that the transaction has a well-founded suspicion of fraud; or (Amended by Resolution BCB No. 269, of 12/1/2022, effective from 1/1/2023.)

II - at the request of the participant payment service provider of the payer user, through the DICT, if the allegedly fraudulent conduct or the operational failure occurred within the scope of the systems of this participant. (Added, effective from 11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects from 11/16/2021.)

II - at the request of the participant payment service provider of the payer user, through the DICT, if they themselves identify the allegedly fraudulent conduct or receive a complaint from the payer user, or the operational failure occurred within the scope of the systems of this participant. (Amended by Resolution BCB No. 269, of 12/1/2022, effective from 1/1/2023.)

II

• at the request of the participant payment service provider of the user
  payer, through the DICT, in cases where: (Amended by Resolution BCB No. 402, of 7/22/2024.)

a) the requesting payment service provider identifies allegedly fraudulent conduct or receives a complaint from the payer user; (Added by Resolution BCB No. 402, of 7/22/2024.)

b) an operational failure has occurred in the systems of the payment service provider of the payer user; or (Added by Resolution BCB No. 402, of 7/22/2024.)

c) the hypotheses provided for in Art. 41-B, main text, item III are configured. (Added by Resolution BCB No. 402, of 7/22/2024.)

§ 1º Refunds carried out within the scope of the Special Refund Mechanism depend on prior and express authorization from the receiver user that includes, also, the possibility of blocking the resources held in the transactional account, in one or more installments, until reaching the total value of the transaction.(Added, effective from 11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects from 11/16/2021.)

§
1º The possibility of refunds and of blocking of resources carried out within the scope of the Special Refund Mechanism, including the possibility of partial refunds and partial blocks during the period provided for the implementation of refunds referred to in Art. 41-A, must be included in the contract signed between the receiver user and the corresponding payment service provider, through a highlighted clause in the body of the contractual instrument or by another valid legal instrument. (Amended by Resolution BCB No. 269, of 12/1/2022, effective from 1/1/2023.)

§ 2º The authorization referred to in § 1º may be granted in the contract signed with the corresponding payment service provider, through a highlighted clause in the body of the contractual instrument, or by another valid legal instrument.(Added, effective from 11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects from 11/16/2021.)

§
2º (Revoked, effective from 1/1/2023, by Resolution BCB No. 269, of 12/1/2022.)

Art.
41-D. The refunds referred to in item II of Art. 41-C, when resulting from a well-founded suspicion of fraud: (Added, effective from 11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects from 11/16/2021.)

I

• will be conditioned to the opening and conclusion, with the acceptance of the
  participant payment service provider of the receiver user, of the infraction notification procedure regarding the transaction to be refunded, as provided for in Chapter XIII, Section III, Subsection IX; and (Added, effective from 11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects from 11/16/2021.)

II - will imply the immediate blocking, in the receiver user's transactional account, of the values whose refund is requested, or, if lower, of the value corresponding to the balance available in it.(Added, effective from 11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects from 11/16/2021.)

II - will imply the blocking, in the receiver user's transactional account, of the values whose refund is requested or, if lower, of the value corresponding to the balance available in it. (Amended by Resolution BCB No. 493, of 8/28/2025.)

Sole paragraph. It is permitted to carry out multiple partial blocks in the receiver user's transactional account, until the total value of the transaction subject to the refund request is reached.(Added, effective from 11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects from 11/16/2021.)

Sole paragraph. In case of refund in a value lower than that of the original transaction, the participant must carry out multiple partial blocks or partial refunds starting from the receiver user's transactional account, whenever resources are credited to it, until reaching: (Amended by Resolution BCB No. 269, of 12/1/2022, effective from 1/1/2023.)

~~

I - the total value of the transaction subject to the refund request; (Included, effective 1/1/2023, by BCB Resolution No. 269, of 12/1/2022.)

II - ninety days, counted from the original transaction. (Included, effective 1/1/2023, by BCB Resolution No. 269, of 12/1/2022.)

§ 1º The block referred to in item II of the caput must be maintained observing the deadlines provided for in the DICT Operational Manual. (Transformed into § 1º, with wording given by BCB Resolution No. 403, of 7/22/2024.)

§ 1º The block referred to in item II of the caput must be made immediately after the payment service provider participant of the receiving user receives the violation notification, observing the deadlines provided for in the DICT Operational Manual. (Wording given by BCB Resolution No. 493, of 8/28/2025.)

§ 1º The block referred to in item II of the caput must: (Wording given by BCB Resolution No. 559, of 4/23/2026, producing effects from 7/1/2026.)

I - be made immediately after the payment service provider participant of the receiving user receives the violation notification; and (Included by BCB Resolution No. 559, of 4/23/2026, producing effects from 7/1/2026.)

II - be complemented whenever there is entry of funds into the receiving user's transactional account, up to the limit of the requested value or until the end of the violation notification procedure, whichever occurs first. (Included by BCB Resolution No. 559, of 4/23/2026, producing effects from 7/1/2026.)

§ 2º If the transactional account of the receiving user of the Pix transaction with founded suspicion of fraud has not been closed, the participant must perform multiple blocks or partial refunds of the value corresponding to the balance available in it, whenever funds are credited to it and: (Included by BCB Resolution No. 403, of 7/22/2024.)

I - the refund request has been rejected due to lack of balance in the transactional account; or (Included by BCB Resolution No. 403, of 7/22/2024.)

II - the refund occurs in a value lower than that of the original transaction. (Included by BCB Resolution No. 403, of 7/22/2024.)

§ 2º (Revoked by BCB Resolution No. 559, of 4/23/2026, producing effects from 7/1/2026.)

§ 3º The multiple blocks or partial refunds referred to in § 2º must be carried out until the following is reached: (Included by BCB Resolution No. 403, of 7/22/2024.)

I - the total value of the transaction subject to the refund request; or (Included by BCB Resolution No. 403, of 7/22/2024.)

II - ninety days, counted from the date of the original transaction. (Included by BCB Resolution No. 403, of 7/22/2024.)

§ 3º (Revoked by BCB Resolution No. 559, of 4/23/2026, producing effects from 7/1/2026.)

§ 4º In the refunds of transactions identified in the tracking stage of the value recovery functionality, the payment service provider of the receiving user must: (Included by BCB Resolution No. 493, of 8/28/2025.)

I - debit the funds from the receiving user's account; and (Included by BCB Resolution No. 493, of 8/28/2025.)

II - effect the transaction to the paying user in its own name. (Included by BCB Resolution No. 493, of 8/28/2025.)

Art. 41-E. The procedure for carrying out the refunds referred to in item II of art. 41-C, including the maximum deadlines for maintaining the block of funds in the receiving user's transactional account and for the realization of the refund, is detailed in the DICT Operational Manual. (Included, effective 11/1/2021, by BCB Resolution No. 103, of 6/8/2021, producing effects from 11/16/2021.)

Art. 41-E. The DICT Operational Manual will detail the procedure for carrying out the refunds referred to in art. 41-C, caput, item II, including: (Wording given by BCB Resolution No. 493, of 8/28/2025.)

I - the maximum deadlines for maintaining the block of funds in the receiving user's transactional account and for the realization of the refund; (Included by BCB Resolution No. 493, of 8/28/2025.)

II - the transaction tracking mechanism within the scope of the value recovery functionality, as defined in art. 78-N; and (Included by BCB Resolution No. 493, of 8/28/2025.)

III - the carrying out of multiple blocks or partial refunds. (Included by BCB Resolution No. 493, of 8/28/2025.)

Art. 41-F. The receiving user of the funds whose refund is requested will be promptly notified about the implementation: (Included, effective 11/1/2021, by BCB Resolution No. 103, of 6/8/2021, producing effects from 11/16/2021.)

I - of the block of funds in their transactional account in the manner of item II of art. 41-D; and (Included, effective 11/1/2021, by BCB Resolution No. 103, of 6/8/2021, producing effects from 11/16/2021.)

II - of the realization of a refund carried out under the Special Refund Mechanism. (Included, effective 11/1/2021, by BCB Resolution No. 103, of 6/8/2021, producing effects from 11/16/2021.)

Art. 41-G. The receiving user may request, within a period of 30 (thirty) days counted from the notification referred to in item II of art. 41-F, the cancellation of the refund. (Included, effective 11/1/2021, by BCB Resolution No. 103, of 6/8/2021, producing effects from 11/16/2021.)

Sole paragraph. The cancellation of the refund will observe, insofar as applicable, the procedure for carrying out the refunds referred to in item II of art. 41-C. (Included, effective 11/1/2021, by BCB Resolution No. 103, of 6/8/2021, producing effects from 11/16/2021.)

Art. 41-G. (Revoked by BCB Resolution No. 559, of 4/23/2026, producing effects from 7/1/2026.)

Art. 41-H. The refunds carried out within the scope of the Special Refund Mechanism are the responsibility of the participant who requested them, observed the provisions of art. 41-I. (Included, effective 11/1/2021, by BCB Resolution No. 103, of 6/8/2021, producing effects from 11/16/2021.)

Art. 41-I. Observed the provisions of item I of art. 41-A, the payment service provider participant of the receiving user will be liable for any damages caused by the non-refund of funds when: (Included, effective 11/1/2021, by BCB Resolution No. 103, of 6/8/2021, producing effects from 11/16/2021.)

I - reject, without just cause, the violation notification referred to in art. 78, when linked to a refund request; (Included, effective 11/1/2021, by BCB Resolution No. 103, of 6/8/2021, producing effects from 11/16/2021.)

I - reject, without just cause, the violation notification referred to in art. 78-F, when linked to a refund request; (Wording given, effective 1/1/2023, by BCB Resolution No. 269, of 12/1/2022.)

II - refuse the refund due to lack of the authorization referred to in § 2º of art. 41-C. (Included, effective 11/1/2021, by BCB Resolution No. 103, of 6/8/2021, producing effects from 11/16/2021.)

II - (Revoked by BCB Resolution No. 403, of 7/22/2024.)

Art. 42. The refund request of a Pix must be initiated, at the latest, within 90 (ninety) days from the date of the original payment transaction.

Art. 42. (Revoked, effective 11/1/2021, by BCB Resolution No. 103, of 6/8/2021, producing effects from 11/16/2021.)

CHAPTER XII
OF THE LIQUIDITY PROVISION SERVICE

Art. 43. The Central Bank of Brazil will offer a liquidity provision service to the direct participants of the SPI, in the manner defined in the SPI Regulations.

Art. 44. Complementarily to the mechanisms offered by the Central Bank of Brazil, clearinghouses and providers of clearing and settlement services may also offer liquidity provision mechanisms, provided that the rules, procedures, and conditions set forth in the regulations of the respective systems and in the SPI Regulations are observed.

CHAPTER XIII
OF THE DICT

Art. 45. The DICT is a component of Pix that stores the information of end users and their corresponding transactional accounts, with the purpose of facilitating the process of initiating payment transactions by paying users, mitigating the risk of fraud in transactions within the scope of Pix, and supporting functionalities that contribute to the proper functioning of the arrangement.

Sole paragraph. The following Pix keys may be used for linkage to transactional accounts:

I - mobile phone number;

II - email address (e-mail);

III - CPF registration number;

IV - CNPJ registration number; and

V - random key.

Section I
Of structure and connection

Art. 46. The DICT is a technological system, operated by the Central Bank of Brazil, connected to the Network of the National Financial System (RSFN), with redundancy of physical installations, processing structures, and communication, according to standards established in the SFN Network Manual and the SFN Security Manual.

Art. 46. The DICT is a technological system, operated by the Central Bank of Brazil, connected to the RSFN, with redundancy of physical installations, processing structures, and communication, according to standards established in the SFN Network Manual and the SFN Security Manual. (Wording given by BCB Resolution No. 496, of 9/5/2025)

Art. 47. The connection of Pix participants to the DICT is made through the RSFN.

§ 1º The connection to the RSFN by Pix participants is made through the contracting of circuits from independent telecommunications operators that provide the network, or through Information Technology Service Providers (PSTI) authorized by the Central Bank of Brazil.

§ 2º The connection between a Pix participant with direct access to the DICT and a Pix participant without direct access to the DICT is defined between the parties, observing the provisions in the RSFN Manual and the SFN Security Manual.

Section II
Of access

Art. 48. Pix participants must access the DICT directly or indirectly.

§ 1º Direct access to the DICT is mandatory for all Pix participants who are direct participants of the SPI.

§ 2º Indirect access to the DICT must be carried out through a Pix participant with direct access to the DICT, and must include, at a minimum, the carrying out of registration, deletion, portability, possession claim, synchronization verification, and inquiry orders.

§ 2º Indirect access to the DICT by the account provider participant must be carried out through a Pix participant with direct access to the DICT, and must include, at a minimum, the carrying out of registration, deletion, portability, possession claim, synchronization verification, and inquiry orders. (Wording given, effective 8/2/2021, by BCB Resolution No. 118, of 7/22/2021, producing effects, for the purpose of initiating a Pix through a payment transaction initiation service, from 8/30/2021.)

§ 2º Indirect access to the DICT by the account provider participant or user institution must be carried out through a Pix participant with direct access to the DICT, and must include, at a minimum, the carrying out of registration, deletion, portability, possession claim, synchronization verification, and inquiry orders. (Wording given by BCB Resolution No. 403, of 7/22/2024.)

§ 3º The relationship between the Pix participant with direct access and the Pix participant with indirect access must be governed by a bilateral commercial contract, observing the requirements and procedures provided for in these Regulations.

§ 4º Indirect access to the DICT by the initiating participant must be carried out through a Pix participant with direct access to the DICT, and must include the carrying out of inquiry and, when offered, verification of registered Pix keys. (Included, effective 8/2/2021, by BCB Resolution No. 118, of 7/22/2021, producing effects, for the purpose of initiating a Pix through a payment transaction initiation service, from 8/30/2021.)

§ 5º It is prohibited for the initiating participant to provide access service to the DICT. (Included, effective 8/2/2021, by BCB Resolution No. 118, of 7/22/2021, producing effects, for the purpose of initiating a Pix through a payment transaction initiation service, from 8/30/2021.)

§ 6º The provisions of the caput do not apply to the initiating participant that provides, to the account provider participant, the information provided for in art. 5, § 1º, without the need to access the DICT. (Included, effective 8/2/2021, by BCB Resolution No. 118, of 7/22/2021, producing effects, for the purpose of initiating a Pix through a payment transaction initiation service, from 8/30/2021.)

Art. 49. The request for access to the DICT and the choice of access form are part of the procedure for requesting participation in Pix.

Art. 50. The Pix participant may, at any time, request the Central Bank of Brazil to alter the form of access to the DICT, observing the conditions provided for in these Regulations.

Subsection I
Of exclusion and suspension of access

Art. 51. Exclusion or suspension of participation in Pix implies immediate exclusion or suspension of access to the DICT, including for the purpose of indirect access.

Art. 51. The penalty of exclusion, the loss of participant status, or the suspension of participation in Pix implies immediate exclusion or suspension of access to the DICT, including for the purpose of indirect access. (Wording given by BCB Resolution No. 506, of 9/26/2025.)

Subsection II
Of the duties of Pix participants with access to the DICT

Art. 52. Pix participants with direct access to the DICT have the duty to:

I - ensure the security and confidentiality of the orders issued and received by them and the proper functioning of the DICT;

II - inform the Central Bank of Brazil, immediately, of any irregularity observed in the functioning of the DICT;

III - remain connected to the DICT, in conditions to issue and receive messages, during the entire period of DICT operation;

IV - pay timely the amounts due, in the manner of Section VI of this Chapter;

V - adequately provide the access service for Pix participants with indirect access to the DICT with whom they establish a relationship, under the terms of these Regulations and the bilateral commercial contract signed between the parties;

VI - not use, for commercial purposes, the information obtained from the orders sent by institutions with which they establish a relationship to provide access service to the DICT;

VII - maintain an internal database that replicates the records in the DICT for the Pix keys linked to the transactional accounts of their end users;

VIII - keep the records of their internal database updated in relation to the records of the DICT;

IX - make a Pix key available in their internal database only after confirmation of its update in the DICT; and

X - observe the other regulations and technical standards issued by the Central Bank of Brazil, insofar as applicable.

Art. 53. Pix participants with indirect access to the DICT have the duty to:

I - ensure the security and confidentiality of the information sent and obtained through the DICT;

II - maintain an internal database that replicates the records of the DICT for the Pix keys linked to the transactional accounts of their end users;

III - keep the records of their internal database updated in relation to the records of the DICT; and

IV - make a Pix key available in their internal database only after confirmation of its update in the DICT.

Sole paragraph. The internal database, referred to in item III of the caput, may be maintained by the Pix participant that provides direct access service to the DICT for the Pix participant with indirect access.

Section III
Of functionalities

Art. 54. The following functionalities, associated with Pix keys, are available for Pix participants with direct access to the DICT:

Art. 54. The following functionalities, associated with Pix keys, are available for account provider participants or special liquidators of Pix with direct access to the DICT: (Wording given, effective 8/2/2021, by BCB Resolution No. 118, of 7/22/2021, producing effects, for the purpose of initiating a Pix through a payment transaction initiation service, from 8/30/2021.)

I - registration: allows the linkage of a Pix key to a transactional account;

II - deletion: allows the removal of the existing link between a Pix key and a transactional account;

III - alteration: allows the alteration of information relating to the transactional account, or of agency and transactional account number, maintained by the participant, linked to a Pix key;

III - alteration: allows the alteration of information linked to the Pix key relating to the full name, business name, establishment title, transactional account number, and agency number linked to the transactional account; (Wording given, effective 4/1/2021, by BCB Resolution No. 79, of 3/18/2021.)

IV - portability: allows the transfer of the link of a given Pix key from the original transactional account to a new transactional account of the same ownership, maintained in the claiming participant;

V - possession claim: allows the transfer of the link of a given Pix key from the original transactional account to a new transactional account, of different ownership, maintained in the claiming participant;

VI - synchronization verification: allows the obtaining of information relating to the Pix keys linked to the transactional accounts maintained in a given participant, with the purpose of enabling the carrying out of the necessary verifications so that its internal database reflects the information contained in the DICT;

VII - inquiry: allows the inquiry of the receiving user's transactional account information linked to a given Pix key and the provision of information from this account to the paying user; and

VII - inquiry: allows the inquiry of the receiving user's transactional account information linked to a given Pix key and the provision of information from this account to the paying user; (Wording given, effective 4/1/2021, by BCB Resolution No. 79, of 3/18/2021.)

VIII - infringement notification: allows for the notification of an infringement, due to suspicion of fraud or suspicion of violation of regulations regarding money laundering and terrorist financing prevention.

VIII - infringement notification: allows for the notification of an infringement, due to suspicion of fraud. (Wording given, effective from 3/11/2020, by Resolution BCB No. 30, of 29/10/2020.)

VIII - infringement notification: allows for the notification of an infringement, due to suspicion of fraud; and (Wording given, effective from 1º/4/2021, by Resolution BCB No. 79, of 18/3/2021.)

VIII - infringement notification: allows for the notification of an infringement, due to suspicion of fraud in the transaction; (Wording given, effective from 1º/11/2021, by Resolution BCB No. 103, of 8/6/2021, producing effects from 16/11/2021.)

IX - verification of registered Pix keys: allows verifying whether a specific Pix key is registered in the DICT. (Included, effective from 1º/4/2021, by Resolution BCB No. 79, of 18/3/2021.)~~

IX - verification of registered Pix keys: allows verifying whether a specific Pix key is registered in the DICT; and (Wording given, effective from 1º/11/2021, by Resolution BCB No. 103, of 8/6/2021, producing effects from 16/11/2021.)

IX - verification of registered Pix keys: allows verifying whether a specific Pix key is registered in the DICT; (Wording given, effective from 28/9/2021, by Resolution BCB No. 147, of 28/9/2021, producing effects from 16/11/2021.)

X - request for return: allows the request for the return of a Pix transaction. (Included, effective from 1º/11/2021, by Resolution BCB No. 103, of 8/6/2021, producing effects from 16/11/2021.)

X - request for return: allows the request for the return of a Pix transaction; and (Wording given, effective from 28/9/2021, by Resolution BCB No. 147, of 28/9/2021, producing effects from 16/11/2021.)

X - request for return: allows the request for the return of a Pix transaction; (Wording given by Resolution BCB No. 493, of 28/8/2025.)

XI - consultation on information linked to Pix keys for Pix security purposes. (Included, effective from 28/9/2021, by Resolution BCB No. 147, of 28/9/2021, producing effects from 16/11/2021.)

XI - consultation on information linked to Pix keys for Pix security purposes; and (Wording given by Resolution BCB No. 493, of 28/8/2025.)

XII - recovery of values: tracing, blocking, and return procedure for values within the scope of Pix resulting from suspicion of fraud in the transaction. (Included by Resolution BCB No. 493, of 28/8/2025.)

Art. 54-A. Initiating participants with direct access to the DICT have access only to the functionalities provided for in Art. 54, items VII and IX. (Included, effective from 2/8/2021, by Resolution BCB No. 118, of 22/7/2021, producing effects, for the purpose of initiating a Pix through a payment transaction initiation service, from 30/8/2021.)

Art. 54-A. Initiating participants with direct access to the DICT have access only to the functionalities provided for in Art. 54, caput, items VII, IX, and XI. (Wording given by Resolution BCB No. 403, of 22/7/2024.)

Art. 55. The Central Bank of Brazil shall establish, in the Pix Times Manual, the service level for the execution of the functionalities made available by the DICT.

Subsection I
Of the registration of Pix keys and their linkage to transactional accounts

Art. 56. The registration of Pix keys in the DICT must be requested by the Pix participant, at the user's request.

Sole paragraph. The Pix participant must request the registration of the Pix key, without the need for the end-user's consent, in case of identification of the need for adjustment after a Pix key synchronization verification process, as provided for in Subsection VI of this Section.

§ 1º The Pix participant must request the registration of the Pix key, without the need for the end-user's consent, in case of identification of the need for adjustment after a Pix key synchronization verification process, as provided for in Subsection VI of this Section. (Transformed into § 1º by Resolution BCB No. 403, of 22/7/2024.)

§ 2º The Pix participant may reject a Pix key registration request in case of a key or user with any infringement notification stored in the DICT, in accordance with Art. 78-G, and must communicate the reason for the rejection to the user. (Included by Resolution BCB No. 403, of 22/7/2024.)

§ 3º The Pix participant must reject a Pix key registration request in case of a user with an infringement notification for marking transactional fraud recorded in the DICT by the participant itself, in accordance with Art. 78-HA, and must communicate the reason for the rejection to the user. (Included by Resolution BCB No. 506, of 26/9/2025.)

§ 3º The Pix participant must reject a Pix key registration request in case of a user or transactional account associated with an infringement notification accepted by the participant itself or with an infringement notification for marking founded suspicion of transactional fraud created in the DICT by that participant, in accordance with Chapter XIII, Section III, Subsection IX, and must communicate the reason for the rejection to the user. (Wording given by Resolution BCB No. 587, of 18/9/2026.)

Art. 57. To request the registration of Pix keys, the Pix participant must:

I - validate possession of the key with the end-user, as defined in the DICT Operational Manual; and

I - validate possession of the key with the end-user, as defined in the DICT Operational Manual; (Wording given by Resolution BCB No. 457, of 6/3/2025, producing effects from 1º/7/2025.)

II - obtain the consent of the end-user.

II - obtain the consent of the end-user; and (Wording given by Resolution BCB No. 457, of 6/3/2025, producing effects from 1º/7/2025.)

III - validate the name of the user that will be linked to the Pix key as registered in the CPF, in the case of a natural person, or as registered in the CNPJ, in the case of a legal entity, observing the provisions of Art. 59, caput. (Included by Resolution BCB No. 457, of 6/3/2025, producing effects from 1º/7/2025.)

§ 1º The provision in item I of the caput does not apply to random keys generated by the DICT.

§ 2º For the purposes of the provision in item II of the caput, consent refers to:

I - the request made by the end-user to the Pix participant for Pix key registration; or

II - the confirmation and acceptance of receipt by the end-user of an offer for Pix key registration made by the Pix participant.

§ 3º The consent referred to in item II of the caput must be formalized through the end-user's acceptance of a specific consent term for this purpose, which must observe the applicable provisions of Law No. 13.709, of August 14, 2018.

§ 4º The Pix participant may only request the registration of a Pix key: (Included by Resolution BCB No. 457, of 6/3/2025.)

I - after the completion of the transactional account opening process, which includes the verification of the account holder's identification, in accordance with current regulation; and (Included by Resolution BCB No. 457, of 6/3/2025.)

II - from a user whose CPF or CNPJ registration number is in a situation considered regular, as defined in the DICT Operational Manual. (Included by Resolution BCB No. 457, of 6/3/2025, producing effects from 1º/7/2025.)

Art. 58. The DICT shall accept all registration requests received from Pix participants with direct access, except for requests:

I - referring to a Pix key already registered;

II - referring to a Pix key linked to a transactional account maintained by another Pix participant, if the requester of the registration does not provide DICT access service to the Pix participant in question; or

III - with syntax errors or incorrect filling of the registration order.

§ 1º The DICT will return a specific error message, identifying the reason for the failure in the requested registration.

§ 2º In the case of a random key, the DICT will randomly generate the corresponding number, prior to registration.

Art. 59. The DICT stores the following information linked to the Pix key:

I - ISPB Code of the Pix participant;

II - business name of the Pix participant, as registered in the CNPJ;

II - (Revoked, effective from 1º/11/2021, by Resolution BCB No. 103, of 8/6/2021, producing effects from 16/11/2021.)

III - branch number linked to the end-user's transactional account, if applicable;

IV - end-user's transactional account number;

V - type of end-user's transactional account;

VI - full name or business name of the end-user, as registered in the CPF or CNPJ;

VI - full name of the end-user who is a natural person, which, at the end-user's discretion, may be the civil name, as registered in the CPF, or the social name, if it is registered in a legally valid identity document; (Wording given, effective from 1º/4/2021, by Resolution BCB No. 79, of 18/3/2021.)

VI - full name of the end-user who is a natural person, which, at the end-user's discretion, may be the civil name, as registered in the CPF, or the social name, if it is registered in the CPF; (Wording given by Resolution BCB No. 403, of 22/7/2024.)

VII - end-user's registration number in the CPF or CNPJ, as applicable; and

VII - business name of the end-user who is a legal entity, as registered in the CNPJ; (Wording given, effective from 1º/4/2021, by Resolution BCB No. 79, of 18/3/2021.)

VIII - establishment title (trade name) of the end-user, if registered in the CNPJ.

VIII - end-user's registration number in the CPF or CNPJ, as applicable; and (Wording given, effective from 1º/4/2021, by Resolution BCB No. 79, of 18/3/2021.)

IX - establishment title (trade name) of the end-user, if registered in the CNPJ. (Included, effective from 1º/4/2021, by Resolution BCB No. 79, of 18/3/2021.)

IX - establishment title (trade name) of the end-user, only if registered in the CNPJ, and as registered therein. (Wording given by Resolution BCB No. 457, of 6/3/2025.)

Sole paragraph. The DICT may, at the discretion of the Central Bank of Brazil, store other information for security purposes and for the proper functioning of Pix.

Sole paragraph. (Revoked, effective from 28/9/2021, by Resolution BCB No. 147, of 28/9/2021, producing effects from 16/11/2021.)

§ 1º The DICT may, at the discretion of the Central Bank of Brazil, store other information for security purposes and for the proper functioning of Pix. (Included, effective from 28/9/2021, by Resolution BCB No. 147, of 28/9/2021, producing effects from 16/11/2021.)

§ 2º The information linked to Pix keys for Pix security purposes referred to in § 1º will be detailed in the DICT Operational Manual. (Included, effective from 28/9/2021, by Resolution BCB No. 147, of 28/9/2021, producing effects from 16/11/2021.)

§ 3º The DICT Operational Manual will set forth the parameters for compliance with items VI, VII, and IX of the caput. (Included by Resolution BCB No. 457, of 6/3/2025.)

Subsection II
Of the exclusion of Pix keys

Art. 60. The exclusion of Pix keys from the DICT must be requested by the Pix participant, at the end-user's request.

Sole paragraph. The Pix participant must request the exclusion of the Pix key, without the need for the end-user's consent, in case of:

§ 1º The Pix participant must request the exclusion of the Pix key, without the need for the end-user's consent, in case of: (Transformed into § 1º by Resolution BCB No. 403, of 22/7/2024.)

I - closure of the end-user's transactional account;

II - suspicion, attempt, or actualization of fraudulent use of the Pix key;

II - suspicion, attempt, or actualization of fraudulent use of the Pix key; or (Wording given, effective from 28/9/2021, by Resolution BCB No. 147, of 28/9/2021, producing effects from 16/11/2021.)

II - suspicion, attempt, or actualization of fraudulent use of the Pix key; (Wording given by Resolution BCB No. 403, of 22/7/2024.)

III - identification of the need for adjustment after a key synchronization verification process, as provided for in Subsection VI of this Section; or

III - identification of the need for adjustment after a key synchronization verification process, as provided for in Subsection VI of this Section. (Wording given, effective from 28/9/2021, by Resolution BCB No. 147, of 28/9/2021, producing effects from 16/11/2021.)

III - identification of the need for adjustment after a key synchronization verification process, as provided for in Subsection VI of this Section; (Wording given by Resolution BCB No. 403, of 22/7/2024.)

IV - inactivity of use of the Pix key or the account linked to the Pix key, characterized by the non-receipt of liquidation orders for more than 12 (twelve) months.

IV - (Revoked, effective from 28/9/2021, by Resolution BCB No. 147, of 28/9/2021, producing effects from 16/11/2021.)

V - lack of correspondence between the data linked to the Pix key and the information contained in the CPF, in the case of a key linked to a natural person, or in the CNPJ, in the case of a key linked to a legal entity, according to the record kept by the Federal Revenue Service; or (Included by Resolution BCB No. 403, of 22/7/2024.)

V - lack of correspondence between the data linked to the Pix key and the information contained in the CPF, in the case of a key linked to a natural person, or in the CNPJ, in the case of a key linked to a legal entity, according to the record kept by the Federal Revenue Service, when there are indications of fraudulent use of the key; or (Wording given by Resolution BCB No. 457, of 6/3/2025.)

VI - inactivity, according to the record kept by the Federal Revenue Service, of the CPF or CNPJ linked to the key. (Included by Resolution BCB No. 403, of 22/7/2024.)

VI - irregular situation of the CPF or CNPJ registration number, as applicable, linked to the Pix key, as defined in the DICT Operational Manual. (Wording given by Resolution BCB No. 457, of 6/3/2025.)

§ 2º The provision in item V of § 1º does not apply to cases where the full name of the end-user who is a natural person linked to the Pix key is the social name, if it is registered in the CPF. (Included by Resolution BCB No. 403, of 22/7/2024.)

§ 2º (Revoked by Resolution BCB No. 457, of 6/3/2025.)

Art. 61. The Pix participant shall only comply with the request for exclusion of a Pix key whose registration was requested by the requesting end-user.

Art. 62. The Pix participant may only request the exclusion of a key whose registration was requested by them.

Art. 63. Pix keys linked to transactional accounts maintained in a Pix participant with access to the DICT excluded will be excluded from the DICT immediately after the determination of exclusion.

Subsection III
Of the alteration of data of the transactional account linked to a Pix key

Subsection III
Of the alteration of information linked to the Pix key

(Designation altered, effective from 1º/4/2021, by Resolution BCB No. 79, of 18/3/2021.)

Art. 64. The alteration of data of the transactional account linked to a Pix key in the DICT must be requested by the Pix participant.

Art. 64. The alteration of information linked to the Pix key must be requested by the Pix participant. (Wording given, effective from 1º/4/2021, by Resolution BCB No. 79, of 18/3/2021.)

§ 1º Prior to the request for alteration referred to in the caput, the Pix participant must ensure that the information listed in Art. 59 corresponds to that registered in the CPF, in the case of a natural person, or in the CNPJ, in the case of a legal entity. (Included by Resolution BCB No. 457, of 6/3/2025, producing effects from 1º/7/2025.)

§ 2º The alteration of information linked to the Pix key must be requested by the Pix participant, without the need for consent from the end-user, in order to correct inconsistencies between the data linked to it and the information contained in the CPF, in the case of a key linked to a natural person, or in the CNPJ, in the case of a key linked to a legal entity, according to the record kept by the Federal Revenue Service, as well as any other inconsistencies, whenever they are identified and do not characterize fraudulent use of the Pix key. (Included by Resolution BCB No. 457, of 6/3/2025.)

Art. 65. The alteration of data of the transactional account is a functionality whose offering is optional by Pix participants with direct or indirect access to the DICT.

Art. 65. The alteration of information linked to the Pix key is a functionality whose offering is optional by Pix participants with direct or indirect access to the DICT. (Wording given, effective from 1º/4/2021, by Resolution BCB No. 79, of 18/3/2021.)

Art. 66. The alteration may be requested for the following Pix keys:

I - mobile phone number;

II - email address (e-mail);

III - CPF registration number;

III - CPF registration number; and (Wording given by Resolution BCB No. 457, of 6/3/2025, producing effects from 1º/4/2025.)

III - CPF registration number; (Wording given by Resolution BCB No. 493, of 28/8/2025.)

IV - CNPJ registration number; and

IV - CNPJ registration number. (Wording given by Resolution BCB No. 457, of 6/3/2025, producing effects from 1º/4/2025.)

IV - CNPJ registration number; and (Wording given by Resolution BCB No. 493, of 28/8/2025.)

V - random key generated by the DICT.

---

V - (Revoked by Resolution BCB No. 457, of 3/6/2025, producing effects from 4/1/2025.)

VI - random key. (Included by Resolution BCB No. 493, of 8/28/2025.)

Art. 67. The alteration of data of the transactional account linked to a Pix key may be requested:

Art. 67. The alteration of information linked to the Pix key may be requested: (Revised, effective from 4/1/2021, by Resolution BCB No. 79, of 3/18/2021.)

I - at the request of the end user to whom the key is linked, in the case where there is an alteration of the agency identifiers or of agency and account; and

I - at the request of the end user to whom the key is linked, in the case where there is an alteration of the full name, the business name, the establishment title, the agency number, or the agency and transactional account number; or (Revised, effective from 4/1/2021, by Resolution BCB No. 79, of 3/18/2021.)

II - independently of the end user's request, in the case where there is an alteration of the agency identifiers or of agency and account, within the same participant, maintaining its ownership by the end user.

II - independently of the end user's request, in the following cases: (Revised by Resolution BCB No. 457, of 3/6/2025.)

a) where there is an alteration of the agency identifiers or of agency and account, within the same participant, maintaining its ownership by the end user; or (Included by Resolution BCB No. 457, of 3/6/2025.)

b) where there is a need to correct the information linked to the Pix keys. (Included by Resolution BCB No. 457, of 3/6/2025.)

Sole paragraph. The key discriminated in item V of Art. 66 cannot be the object of the request provided for in item I of the caput.

Sole paragraph. (Revoked by Resolution BCB No. 457, of 3/6/2025, producing effects from 4/1/2025.)

§ 2º The random key can only be the object of the alteration provided for in item II of the caput by the exclusive initiative of the Pix participant. (Included by Resolution BCB No. 493, of 8/28/2025.)

Subsection IV
Of the portability of Pix keys

Art. 68. The portability of Pix keys in the DICT must be requested by the claiming participant, at the request of the end user:

I - as a result of the key registration process; or

II - through a specific functionality available in the service channel.

Sole paragraph. The requirements provided for in Art. 57 apply to the portability of Pix keys, to the extent and in the manner determined by the DICT Operational Manual. (Included by Resolution BCB No. 457, of 3/6/2025, producing effects from 10/1/2025.)

§ 1º The requirements provided for in Art. 57 apply to the portability of Pix keys, to the extent and in the manner determined by the DICT Operational Manual. (Transformed into § 1º by Resolution BCB No. 506, of 9/26/2025.)

§ 2º The participant must not request the portability of a Pix key in the DICT if the requester is a user associated with an infraction notification accepted by that participant or with an infraction notification for marking transactional fraud created by the participant itself, in accordance with Chapter XIII, Section III, Subsection IX. (Included by Resolution BCB No. 506, of 9/26/2025.)

§ 2º The participant must not request the portability of a Pix key in the DICT if the requester is a user associated with an infraction notification accepted by that participant or with an infraction notification for marking founded suspicion of transactional fraud created by the participant itself, in accordance with Chapter XIII, Section III, Subsection IX. (Revised by Resolution BCB No. 587, of 9/18/2026.)

Art. 69. Portability may be requested for the following Pix keys:

I - mobile phone number;

II - email address (e-mail);

III - CPF registration number; and

IV - CNPJ registration number.

Subsection V
Of the claim of ownership of Pix keys

Art. 70. The claim of ownership of Pix keys in the DICT must be requested by the claiming participant, at the request of the end user, as a result of the key registration process.

Sole paragraph. The requirements provided for in Art. 57 apply to the claim of ownership of Pix keys, to the extent and in the manner determined by the DICT Operational Manual. (Included by Resolution BCB No. 457, of 3/6/2025, producing effects from 10/1/2025.)

§ 1º The requirements provided for in Art. 57 apply to the claim of ownership of Pix keys, to the extent and in the manner determined by the DICT Operational Manual. (Transformed into § 1º by Resolution BCB No. 506, of 9/26/2025.)

§ 2º The participant must not claim ownership of a Pix key in the DICT if the requester is a user associated with an infraction notification accepted by that participant or with an infraction notification for marking transactional fraud created by the participant itself, in accordance with Chapter XIII, Section III, Subsection IX. (Included by Resolution BCB No. 506, of 9/26/2025.)

§ 2º The participant must not claim ownership of a Pix key in the DICT if the requester is a user associated with an infraction notification accepted by that participant or with an infraction notification for marking founded suspicion of transactional fraud created by the participant itself, in accordance with Chapter XIII, Section III, Subsection IX. (Revised by Resolution BCB No. 587, of 9/18/2026.)

Art. 71. The claim of ownership may be requested for the following Pix keys:

Art. 71. The claim of ownership may be requested only for the Pix key mobile phone number. (Revised by Resolution BCB No. 457, of 3/6/2025, producing effects from 4/1/2025.)

I - mobile phone number; and

I - (Revoked by Resolution BCB No. 457, of 3/6/2025, producing effects from 4/1/2025.)

II - email address (e-mail).

II - (Revoked by Resolution BCB No. 457, of 3/6/2025, producing effects from 4/1/2025.)

Subsection VI
Of the verification of synchronization of Pix keys

Art. 72. Pix participants may issue the following types of orders for synchronization verification, by type of Pix key, in accordance with the sole paragraph of Art. 45:

I - aggregated; and

II - individualized.

Art. 73. If a discrepancy is identified between the Pix keys registered in the DICT and those registered in its internal database, the Pix participant must adopt the necessary measures so that both databases reflect the same records.

Art. 74. The DICT will make available to the Pix participant a specific file, in response to the individualized order for the verification of synchronization of Pix keys.

Subsection VII
Of the consultation of Pix keys

Art. 75. Consultations to the DICT must be made with the sole and exclusive purpose of initiating a Pix.

Art. 75. Consultations to the DICT must be made for the purpose of: (Revised, effective from 1/1/2023, by Resolution BCB No. 269, of 12/1/2022.)

I - initiating a Pix; (Included, effective from 1/1/2023, by Resolution BCB No. 269, of 12/1/2022.)

II - identifying the data of the transactional account linked to the Pix key for the purpose of accrediting the account for the establishment of a differentiated value limit; or (Included, effective from 1/1/2023, by Resolution BCB No. 269, of 12/1/2022.)

III - executing security checks, by the account holder, in transactions initiated through a payment transaction initiation service. (Included, effective from 1/1/2023, by Resolution BCB No. 269, of 12/1/2022.)

Art. 76. Consultations of Pix keys are not admitted when the payment service provider participant of the receiving user is the same payment service provider participant of the paying user.

Art. 77. The DICT will return all information linked to the consulted Pix key to the Pix participant that sent the consultation order, including any information registered for security purposes.

Sole paragraph. If the consulted key is not registered, the DICT will send a specific error message.

Art. 78. The Pix participant must make the following data available to the paying user:

Art. 78. The data that the Pix participant must make available to the paying user will be set out in the Manual of Minimum Requirements for User Experience. (Revised, effective from 1/1/2023, by Resolution BCB No. 269, of 12/1/2022.)

I - business name of the Pix participant providing the payment service to the receiving user;

I - (Revoked, effective from 1/1/2023, by Resolution BCB No. 269, of 12/1/2022.)

II - full name of the receiving user, which may correspond to the trade name, in the case of being registered in the CNPJ, or to the business name, if there is no trade name registered in the CNPJ; and

II - (Revoked, effective from 1/1/2023, by Resolution BCB No. 269, of 12/1/2022.)

III - CPF or CNPJ registration number of the receiving user, as applicable.

III - (Revoked, effective from 1/1/2023, by Resolution BCB No. 269, of 12/1/2022.)

Subsection VIII
Of the verification of registered Pix keys

(Subsection VIII included, effective from 4/1/2021, by Resolution BCB No. 79, of 3/18/2021.)

Art. 78-A. The verification of registered Pix keys will be requested by a Pix participant through its own initiative.

Art. 78-B. The verification of registered Pix keys is a functionality whose offering is optional by Pix participants with direct or indirect access to the DICT.

Art. 78-C. The DICT will return, to the Pix participant that sent the order for verification of registered Pix keys, only the information that the verified keys are or are not registered in the DICT.

Art. 78-D. The information returned by the DICT, after the request for verification of registered Pix keys, must be used exclusively to feed the cache of Pix key existence, in accordance with the DICT Operational Manual.

Art. 78-D. (Revoked, effective from 1/1/2023, by Resolution BCB No. 269, of 12/1/2022.)

Art. 78-E. The verification of registered Pix keys may be requested for the following types of keys:

I - mobile phone number; and

II - email address (e-mail).

Art. 78-E. (Revoked, effective from 1/1/2023, by Resolution BCB No. 269, of 12/1/2022.)

Subsection IX
Of the infraction notification

(Subsection IX included, effective from 11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects from 11/16/2021.)

Art. 78-F. The infraction notification may be requested by the payment service provider participant of the paying user or by the payment service provider participant of the receiving user whenever there is a founded suspicion of the use of the arrangement for the practice of fraud. (Included, effective from 11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects from 11/16/2021.)

Art. 78-F. The infraction notification must be requested by the payment service provider participant of the paying user or by the payment service provider participant of the receiving user whenever there is a founded suspicion of the use of the arrangement for the practice of fraud. (Revised, effective from 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects from 11/16/2021.)

Sole paragraph. The infraction notification may be requested for transactions: (Included, effective from 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects from 11/16/2021.)

§ 1º The infraction notification may be requested for transactions: (Transformed into § 1º by Resolution BCB No. 493, of 8/28/2025.)

I - settled in the SPI; (Included, effective from 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects from 11/16/2021.)

II - settled in the participant's own systems; or (Included, effective from 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects from 11/16/2021.)

III - rejected due to founded suspicion of fraud. (Included, effective from 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects from 11/16/2021.)

§ 2º The use of the value recovery functionality will imply the automatic creation of infraction notifications for all transactions that are selected according to: (Included by Resolution BCB No. 493, of 8/28/2025.)

§ 2º The use of the value recovery functionality will imply the automatic creation of infraction notifications for all transactions that are selected according to the DICT algorithm. (Revised by Resolution BCB No. 559, of 4/23/2026.)

I - the internal algorithm of the DICT; or (Included by Resolution BCB No. 493, of 8/28/2025.)

I - (Revoked by Resolution BCB No. 559, of 4/23/2026.)

II - the prioritization provided by the payment service provider participant of the paying user. (Included by Resolution BCB No. 493, of 8/28/2025.)

II - (Revoked by Resolution BCB No. 559, of 4/23/2026.)

Art. 78-G. The participant that receives the infraction notification must analyze it and decide to accept or reject it. (Included, effective from 11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects from 11/16/2021.)

Sole paragraph. The DICT will store information related to infraction notifications only in cases where the infraction notification is accepted. (Included, effective from 11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects from 11/16/2021.)

Sole paragraph. Infraction notifications that are accepted by the participant will generate, in the DICT, a marking as suspected fraud of the Pix keys and of the CPF or CNPJ registration numbers of the receiving user. (Revised by Resolution BCB No. 425, of 10/16/2024.)

Art. 78-H. The infraction notification may be associated with a return request, as provided for in Subsection X of Section III of this Chapter. (Included, effective from 11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects from 11/16/2021.)

Sole paragraph. The association between the infraction notification and the return request must be identified by the payment service provider participant of the paying user at the time of the request for the infraction notification. (Included, effective from 11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects from 11/16/2021.)

Sole paragraph. (Revoked by Resolution BCB No. 493, of 8/28/2025, producing effects from 2/2/2026.)

Art. 78-HA. The participant may create an infraction notification for marking transactional fraud, which allows the marking of the CPF or CNPJ of its client that is involved in an episode of fraud related to a specific Pix transaction. (Included by Resolution BCB No. 506, of 9/26/2025.)

Art. 78-HA. The participant may create an infraction notification for marking founded suspicion of transactional fraud, which allows the marking of the CPF or CNPJ of its client that is involved in a specific Pix transaction with founded suspicion of fraud. (Revised by Resolution BCB No. 587, of 9/18/2026.)

Art. 78-HB. The participant that accepts the infraction notification, in accordance with Art. 78-G, and the participant that creates the infraction notification for marking founded suspicion of transactional fraud, in accordance with Art. 78-HA, are responsible for the respective marking of founded suspicion of fraud registered in the DICT, linked to the CPF or CNPJ registration number, as applicable, and to the Pix key, if this information is available at the time of registration of said marking. (Included by Resolution BCB No. 587, of 9/18/2026.)

Art. 78-HC. The participant responsible for the marking of founded suspicion of fraud in the DICT is responsible for the eventual cancellation of said marking, except for the case of cancellation of the functionalities provided for in Art. 54, caput, item XII, and Art. 78-F, caput, by the payment service provider of the paying user. (Included by Resolution BCB No. 587, of 9/18/2026.)

§ 1º The participant responsible for the marking of founded suspicion of fraud must ensure to the users who suffered the marking the possibility of presenting a request for cancellation of the marking. (Included by Resolution BCB No. 587, of 9/18/2026.)

§ 2º It is incumbent upon the participant responsible for the marking of founded suspicion of fraud to analyze the request provided for in § 1º, with the competence to decide on the maintenance or cancellation of the marking within seven days, counted from the date of receipt of the request. (Included by Resolution BCB No. 587, of 9/18/2026.)

§ 3º The marking of founded suspicion of fraud must be cancelled if, after analysis of the case, there are no longer elements that justify the maintenance of the founded suspicion of fraud. (Included by Resolution BCB No. 587, of 9/18/2026.)

§ 4º The participant must maintain records of the grounds used for the maintenance or for the cancellation of the marking of founded suspicion of fraud. (Included by Resolution BCB No. 587, of 9/18/2026.)

Art. 78-HD. The marking of founded suspicion of fraud shall remain linked to the taxpayer registry number (CPF) or corporate taxpayer registry number (CNPJ), as applicable, and to the Pix key, if this information is available at the time of registration, for a period of five years, counted from the date of registration of the marking in the DICT. (Added by Resolution BCB No. 587, of 9/18/2026.)

Subsection X
Of the refund request

(Subsection X added, effective as of 11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects as of 11/16/2021.)

Art. 78-I. The refund request may be made by the payment service provider participant of the payer user, on its own initiative or at the user's request, in cases where there is founded suspicion of the use of the arrangement for the practice of fraud and in those where an operational failure in the information technology system of any of the participants involved in the transaction is verified, in accordance with Section II of Chapter XI. (Added, effective as of 11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects as of 11/16/2021.)

Art. 78-I. The refund request may be made by the payment service provider participant of the payer user, on its own initiative or at the user's request, in accordance with Chapter XI, Section II, in the following cases: (Wording given by Resolution BCB No. 402, of 7/22/2024.)

I - there is founded suspicion of the use of the arrangement for the practice of fraud; (Added by Resolution BCB No. 402, of 7/22/2024.)

II - an operational failure occurs in its information technology system, except as provided in item III; or (Added by Resolution BCB No. 402, of 7/22/2024.)

III - the payment service provider participant of the payer user has authorized the initiation of a transaction regarding the Pix Automatic product: (Added by Resolution BCB No. 402, of 7/22/2024.)

a) when there is an inconsistency between the payment instructions sent by the payment service provider of the payee user and the parameters of the authorization granted by the payer user; (Added by Resolution BCB No. 402, of 7/22/2024.)

b) when there is no valid authorization granted by the payer user; or (Added by Resolution BCB No. 402, of 7/22/2024.)

c) improperly, due to an operational failure of the payer's PSP. (Added by Resolution BCB No. 402, of 7/22/2024.)

Sole Paragraph. The refund requests made within the scope of the value recovery functionality shall be created by the DICT upon request of the payment service provider participant of the payer user. (Added by Resolution BCB No. 493, of 8/28/2025.)

Art. 78-J. Only one refund request may be opened for each Pix transaction. (Added, effective as of 11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects as of 11/16/2021.)

Art. 78-J. Except within the scope of the value recovery functionality, only one refund request may be opened for each Pix transaction. (Wording given by Resolution BCB No. 493, of 8/28/2025.)

Subsection XI
Of the consultation of information linked to Pix keys for Pix security purposes

(Subsection XI added, effective as of 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects as of 11/16/2021.)

Art. 78-K. The consultation of information linked to Pix keys for Pix security purposes must be made for the purpose of feeding the fraud analysis mechanisms of the participants, including in processes that are not directly related to Pix. (Added, effective as of 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects as of 11/16/2021.)

Art. 78-L. The consultation of information linked to Pix keys for Pix security purposes must be made exclusively on the initiative of the participant itself, and the availability of the functionality to end users is prohibited. (Added, effective as of 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects as of 11/16/2021.)

Art. 78-M. The DICT shall return exclusively the information registered for Pix security purposes. (Added, effective as of 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects as of 11/16/2021.)

Subsection XII
Of value recovery

(Subsection XII added by Resolution BCB No. 493, of 8/28/2025.)

Art. 78-N. The value recovery procedure shall be initiated by the payment service provider participant of the payer user when there is founded suspicion that the Pix transaction was carried out fraudulently after a complaint by the payer user. (Added by Resolution BCB No. 493, of 8/28/2025.)

Sole Paragraph. The rules and operational procedures for value recovery shall be detailed in the DICT Operational Manual. (Added by Resolution BCB No. 493, of 8/28/2025.)

Section IV
Of the days and operating hours

Art. 79. Registration, deletion, alteration, portability, claim of ownership, consultation, and refund request are available 24 (twenty-four) hours a day, every day of the year.

Art. 79. Registration, deletion, alteration, portability, claim of ownership, consultation, and infringement notification are available 24 (twenty-four) hours a day, every day of the year. (Wording given, effective as of 11/3/2020, by Resolution BCB No. 30, of 10/29/2020.)

Art. 79. Registration, deletion, alteration, portability, claim of ownership, consultation, infringement notification, verification of registered Pix keys, and refund request are available 24 (twenty-four) hours a day, every day of the year. (Wording given, effective as of 11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects as of 11/16/2021.)

Art. 79. All functionalities of the DICT set forth in Section III of this Chapter are available 24 (twenty-four) hours a day, every day of the year. (Wording given, effective as of 1/1/2023, by Resolution BCB No. 269, of 12/1/2022.)

Art. 80. Registration, deletion, alteration, portability, claim of ownership, and refund request must be available to end users from 8:00 a.m. to 8:00 p.m., in Brasília time, every day of the year.

Art. 80. Registration, deletion, alteration, portability, claim of ownership, and infringement notification must be available to end users from 8:00 a.m. to 8:00 p.m., in Brasília time, every day of the year. (Wording given, effective as of 11/3/2020, by Resolution BCB No. 30, of 10/29/2020.)

Art. 80. Registration, deletion, portability, and claim of ownership must be available to end users from 8:00 a.m. to 8:00 p.m., in Brasília time, every day of the year. (Wording given, effective as of 11/1/2021, by Resolution BCB No. 103, of 6/8/2021, producing effects as of 11/16/2021.)

Sole Paragraph. At the discretion of each Pix participant, the functionalities listed in the caput may be offered to end users during the other hours in which they are available in the DICT.

Art. 81. Synchronization verification is available 24 (twenty-four) hours a day, every day of the year.

Art. 81. (Revoked, effective as of 1/1/2023, by Resolution BCB No. 269, of 12/1/2022.)

Art. 82. The times informed by the DICT and its participants shall comply with the UTC format, unless otherwise provided.

Sole Paragraph. The time observed by the equipment of the Central Bank of Brazil prevails over any other for all purposes.

Section V
Of the mechanisms for preventing reading attacks

Art. 83. With the aim of preventing end users from using the information contained in the DICT for purposes other than carrying out payment transactions, the DICT shall maintain mechanisms for preventing reading attacks, as defined in the DICT Operational Manual.

Art. 84. Pix participants shall maintain, in their internal database, mechanisms for preventing reading attacks.

Art. 84-A. Pix participants shall maintain mechanisms that prevent reading attacks by their clients on the DICT, which must be, at a minimum, equal to the reading attack prevention mechanisms existing in the DICT and detailed in the DICT Operational Manual. (Added, effective as of 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects as of 11/16/2021.)

Art. 84-B. Pix participants shall establish a procedure for identifying and treating cases of excessive queries of Pix keys by their clients, which:

(Added, effective as of 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects as of 11/16/2021.)

I - do not result in settlement; and

(Added, effective as of 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects as of 11/16/2021.)

II - are not registered in the DICT. (Added, effective as of 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects as of 11/16/2021.)

Section VI
Of the charging of tariffs related to the DICT

Art. 85. The use of the DICT may subject the participant with direct access to the payment of cost reimbursement to the Central Bank of Brazil.

Sole Paragraph. Billing, charging, and payment of the amounts due occur within the scope of cost reimbursement of the Central Bank Information System (Sisbacen), in accordance with its own regulation.

CHAPTER XIV
OF THE END USER EXPERIENCE

Art. 86. Pix participants must offer the end user an experience that is:

I - simple;

II - frictionless;

III - in which the options for carrying out transactions are easy to find in the access channels provided;

IV - secure;

V - with clear language in the commands for carrying out transactions;

VI - agile;

VII - precise;

VIII - transparent; and

IX - convenient.

Sole Paragraph. The provisions of the caput include the experiences, when offered, of:

I - initiation of a Pix;

II - receipt of a Pix;

III - refund of a Pix;

IV - end user authentication;

V - registration of a Pix key in the DICT;

VI - deletion of a Pix key in the DICT;

VII - portability of a Pix key in the DICT;

VIII - claim of ownership of a Pix key in the DICT.

VIII - claim of ownership of a Pix key in the DICT; and (Wording given by Resolution BCB No. 402, of 7/22/2024.)

IX - functionalities related to Pix Automatic and Pix Scheduled. (Added by Resolution BCB No. 402, of 7/22/2024.)

CHAPTER XV
OF THE CHARGING OF TARIFS TO END USERS

Art. 87. Pix participants must disclose to end users, natural persons and legal entities, the tariffs, the exemptions, and any benefits related to the sending and receiving of a Pix.

Sole Paragraph. The information referred to in the caput must be disclosed by the participants, at a minimum, on their websites, in a location and format that is easy to view.

Art. 87-A. The purpose of transfer is presumed for a given transaction:

I - when the payee user is a natural person, when:

a) the payer user, a natural person, initiates the transaction by manually entering transactional account data, a Pix key, or a static QR Code, limited to 30 (thirty) transactions per month; or

a) the payer user, a natural person, initiates the transaction by manually entering transactional account data, a Pix key, a static QR Code, or a payment transaction initiation service, in cases where the participant has all the information of the payee user, limited to 30 (thirty) transactions per month; or (Wording given, effective as of 8/2/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purpose of initiating a Pix through a payment transaction initiation service, as of 8/30/2021.)

b) the payer user, a legal entity, initiates the transaction by manually entering transactional account data or a Pix key;

b) the payer user, a legal entity, initiates the transaction by manually entering transactional account data, a Pix key, or a payment transaction initiation service, in cases where the participant has all the information of the payee user; (Wording given, effective as of 8/2/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purpose of initiating a Pix through a payment transaction initiation service, as of 8/30/2021.)

II - when the payee user is a legal entity, when the payer user, a legal entity, initiates the transaction by manually entering transactional account data or a Pix key.

Sole Paragraph. The provisions of the caput do not apply in the event that the account of the natural person payee user held at the Pix participant is used exclusively for commercial purposes, provided that this is defined in the contract between the parties.

(Article 87-A added, effective as of 11/3/2020, by Resolution BCB No. 30, of 10/29/2020.)

Art. 87-B. A transaction is considered to have the purpose of purchase:

I - when the payee user is a natural person, when:

a) the payer user, a natural person, initiates the transaction through a dynamic QR Code or another form of initiation associated with Pix Cobrança;

a) the payer user, a natural person, initiates the transaction through proximity, through a dynamic QR Code or another form of initiation associated with Pix Cobrança; (Wording given by Resolution BCB No. 482, of 6/5/2025.)

b) the payer user, a natural person, initiates the transaction by manually entering transactional account data, a Pix key, or a static QR Code, from the 31st (thirty-first) transaction in the month; or

b) the payer user, a natural person, initiates the transaction by manually entering transactional account data, a Pix key, a static QR Code, or a payment transaction initiation service, in cases where the participant has all the information of the payee user, from the 31st (thirty-first) transaction in the month; or (Wording given, effective as of 8/2/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purpose of initiating a Pix through a payment transaction initiation service, as of 8/30/2021.)

c) the payer user, a legal entity, initiates the transaction through a static, dynamic QR Code, or another form of initiation associated with Pix Cobrança;

c) the payer user, a legal entity, initiates the transaction through proximity, through a static, dynamic QR Code, or another form of initiation associated with Pix Cobrança; (Wording given by Resolution BCB No. 482, of 6/5/2025.)

II - when the payee user is a legal entity, when:

a) the payer user is a natural person; or

a) the payer user is a natural person; (Wording given by Resolution BCB No. 402, of 7/22/2024.)

b) the payer user, a legal entity, initiates the transaction through a static, dynamic QR Code, or another form of initiation associated with Pix Cobrança.

b) the payer user, a legal entity, initiates the transaction through: (Wording given, effective as of 8/2/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purpose of initiating a Pix through a payment transaction initiation service, as of 8/30/2021.)

b) the payer user, a legal entity, initiates the transaction through: (Wording given by Resolution BCB No. 402, of 7/22/2024.)

1. a payment transaction initiation service, in cases where the participant has all the information of the payee user; or (Added, effective as of 8/2/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purpose of initiating a Pix through a payment transaction initiation service, as of 8/30/2021.)

2. a static, dynamic QR Code, or another form of initiation associated with Pix Cobrança. (Added, effective as of 8/2/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purpose of initiating a Pix through a payment transaction initiation service, as of 8/30/2021.)

2. QR Code static, dynamic, or another form of initiation associated with Pix Cobrança; or (Wording given by Resolution BCB No. 402, of 7/22/2024.)

2. proximity, static, dynamic QR Code, or another form of initiation associated with Pix Cobrança; or (Wording given by Resolution BCB No. 482, of 6/5/2025.)

c) it is a transaction regarding Pix Automatic. (Added by Resolution BCB No. 402, of 7/22/2024.)

(Article 87-B added, effective as of 11/3/2020, by Resolution BCB No. 30, of 10/29/2020.)

Art. 87-C. Tariffs related to transactions carried out with the purpose of transfer may be charged by Pix participants that are providers of transactional accounts only to the payer users, observing the prohibitions defined in specific regulation. (Added, effective as of 11/3/2020, by Resolution BCB No. 30, of 10/29/2020.)

Art. 87-D. Tariffs related to transactions carried out with the purpose of purchase may be charged by Pix participants that are providers of transactional accounts only to the payee users, observing the prohibitions defined in specific regulation. (Added, effective as of 11/3/2020, by Resolution BCB No. 30, of 10/29/2020.)

Art. 87-E. A transaction is considered to have the purpose of withdrawal or change when carried out by the payer user, a natural person or legal entity, within the scope of the Pix Withdrawal or Pix Change products, through any of the initiation forms provided for in the regulation of these products. (Added, effective as of 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

Art. 87-F. It is not permitted for Pix participants that are providers of transactional accounts and withdrawal service providers of withdrawal agents to charge tariffs regarding the cash values made available in transactions with the purpose of withdrawal or change. (Added by Resolution BCB No. 167, of 11/24/2021.)

Art. 87-F. It is not permitted to charge tariffs, by Pix participants that are providers of transactional accounts and facilitators of withdrawal services, from legal entities that act as withdrawal agents, regarding the receipt of Pix with the purpose of withdrawal or, in the case of Pix with the purpose of change, to the portion of cash values made available to end-user payers. (Wording given by Resolution BCB No. 172, of 12/9/2021.)

CHAPTER XVI
OF THE RISKS INCURRED BY PARTICIPANTS AND CORRESPONDENTS AND RISK MANAGEMENT MECHANISMS

Section I
General Aspects

Art. 88. By adhering to Pix, participants declare that they are aware that, due to the nature of their activities, they will be subject, in particular, to the following risks:

I - operational, as defined in item I of Art. 2 of Circular No. 3,681, of November 4, 2013, and subsequent regulation;

II - liquidity risk, defined, for the purposes of this Regulation, as the lack of sufficient resources to process payment orders from end users, in accordance with this Regulation, resulting from a failure by the participant:

a) in planning the need for funds in the PI Account to carry out the transactions of end users, own or of a participant for whom it provides settlement services within the SPI, or in accessing liquidity provision mechanisms;

b) in planning the need for funds in its account at the SPI liquidator to carry out the transactions of end users;

c) in the available liquidity provision mechanisms, observing the responsibilities of participants in meeting their obligations assumed for this purpose.

Section II
Fraud Risk Management

Art. 89. In addition to the operational risk management provided for in Section I of this Chapter, Pix participants must adopt robust mechanisms to ensure security:

I - of the user authentication process for payers and the identification of receiving users;

II - of Pix initiation procedures; (Wording given by Resolution BCB No. 403, of 7/22/2024, producing effects from 11/1/2024.)

III - of the transactional account opening process; (Wording given by Resolution BCB No. 403, of 7/22/2024, producing effects from 11/1/2024.)

IV - of the processes for registering, deleting, altering, portability, and claiming ownership of Pix keys; and (Included by Resolution BCB No. 403, of 7/22/2024, producing effects from 11/1/2024.)

V - of the entry and exit of funds in transactional accounts through Pix transactions. (Included by Resolution BCB No. 403, of 7/22/2024, producing effects from 11/1/2024.)

§ 1º Participants must adopt, at a minimum, the following mechanisms to ensure the security of the entry and exit of funds in transactional accounts through Pix transactions: (Included by Resolution BCB No. 403, of 7/22/2024, producing effects from 11/1/2024.)

I - use a fraud risk management solution that includes at least the security information stored in the DICT and is capable of identifying Pix transactions that are atypical or not compatible with the customer's profile for: (Included by Resolution BCB No. 403, of 7/22/2024, producing effects from 11/1/2024.)

a) using the maximum differentiated time limit to authorize a transaction suspected of fraud, as provided for in the Pix Times Manual; (Included by Resolution BCB No. 403, of 7/22/2024, producing effects from 11/1/2024.)

b) rejecting a transaction due to well-founded suspicion of fraud, as provided for in Arts. 38 and 39 of this regulation; and (Included by Resolution BCB No. 403, of 7/22/2024, producing effects from 11/1/2024.)

c) provisionally blocking funds originating from a Pix transaction, as provided for in Art. 39-B of this regulation; and (Included by Resolution BCB No. 403, of 7/22/2024, producing effects from 11/1/2024.)

II - make available, in an electronic channel through which a Pix transaction can be initiated, with broad access to customers, information about the precautions customers must take to avoid fraud. (Included by Resolution BCB No. 403, of 7/22/2024, producing effects from 11/1/2024.)

§ 2º A participant that accepts an infraction notification, or that creates an infraction notification to mark a well-founded suspicion of transactional fraud, must reject all Pix transactions that have the user involved in the notification as payer or as receiver, as well as the account involved in the notification, except for the purpose of carrying out transactions regarding returns, as provided for in Chapter XI. (Wording given by Resolution BCB No. 587, of 9/18/2026.)

§ 3º Participants must maintain a database containing security information about their customers, updated at least once every six months through consultation of the security information stored in the DICT. (Included by Resolution BCB No. 403, of 7/22/2024, producing effects from 11/1/2024.)

§ 4º The documentation of the fraud risk management solution referred to in item I of § 1º must be made available to the Central Bank of Brazil. (Included by Resolution BCB No. 403, of 7/22/2024, producing effects from 11/1/2024.)

§ 5º (Revoked by Resolution BCB No. 425, of 10/16/2024, producing effects from 11/1/2024.)

§ 6º Participants must ensure that the processes provided for in item IV of the caput and the initiation of a Pix transaction, with the exception of returns provided for in Chapter XI, are requested by their natural person customers only through an access device previously registered by the respective customer, with the exception of what is provided for in §§ 7º and 8º. (Wording given by Resolution BCB No. 457, of 3/6/2025.)

§ 7º Participants may allow the initiation of Pix transactions through an unregistered access device, in value and under conditions to be defined in a specific document published by the Central Bank of Brazil. (Wording given by Resolution BCB No. 457, of 3/6/2025.)

§ 8º The provision of § 6º applies only to access devices that have never been used to initiate a Pix transaction. (Included by Resolution BCB No. 403, of 7/22/2024, producing effects from 11/1/2024.)

§ 9º The guidelines for registering and managing access devices, including specific procedures for Pix products and for the sharing of payment transaction initiation services, will be set forth in a specific document published by the Central Bank of Brazil. (Wording given by Resolution BCB No. 457, of 3/6/2025.)

§ 10. The prohibition referred to in § 2º must be evaluated by the participant in case of a customer complaint, and the restriction on movement must be suspended if the participant believes that the accepted infraction notification should be cancelled. (Included by Resolution BCB No. 425, of 10/16/2024, producing effects from 11/1/2024.)

CHAPTER XVII
OF THE CRITERIA AND CONDITIONS FOR OUTSOURCING ACTIVITIES AND FOR ESTABLISHING PARTNERSHIPS BETWEEN PIX PARTICIPANTS

(Name altered, from 3/1/2023, by Resolution BCB No. 293, of 2/15/2023.)

Art. 90. Participants are permitted to establish a contractual relationship with third parties, through a specific contract, for the performance of activities within the scope of Pix, with the exception of what is provided for in Art. 90-A. (Wording given, from 3/1/2023, by Resolution BCB No. 269, of 12/1/2022.)

§ 1º The participant must ensure that the contracted third party acts in compliance with the provisions of this Regulation and other legal and regulatory provisions relating to the matter, with a view to ensuring the security, efficiency, reliability, integrity, confidentiality, and quality of the payment service.

§ 2º The contracts referred to in the caput must provide for:

I - the permission for access by the Central Bank of Brazil, in its capacity as the initiator of Pix, to the contracts entered into, to the documentation and information relating to the products and services provided relating to activities carried out within the scope of the arrangement, to the premises of the contracted third party, and to the corresponding documentation relating to the constitutive acts, records, registrations, and licenses required by legislation; and

II - the possibility of adopting preventive and corrective measures by the participant, including, in particular, the termination of the contract, at its own initiative or by determination of the Central Bank of Brazil.

§ 3º The provision of § 2º does not exclude the direct responsibility of the Pix participant for activities carried out by third parties contracted by it.

Art. 90-A. In the contractual relationship referred to in Art. 90, it is prohibited to assign: (Included, from 3/1/2023, by Resolution BCB No. 269, of 12/1/2022.)

I - to the third party holder of a checking account, a savings deposit account, or a prepaid payment account, the initiation or receipt of Pix transactions through any of these accounts provided by the third party itself to the end user; or (Wording given by Resolution BCB No. 403, of 7/22/2024.)

II - to the third party not holder of a checking account, a savings deposit account, or a prepaid payment account, the initiation of Pix transactions through the transactional account provided by the participant. (Wording given by Resolution BCB No. 403, of 7/22/2024.)

Art. 90-B. (Revoked, from 3/1/2023, by Resolution BCB No. 293, of 2/15/2023.)

Art. 90-C. (Revoked, from 3/1/2023, by Resolution BCB No. 293, of 2/15/2023.)

Art. 90-D. In addition to the cases expressly provided for in this Regulation, Pix participants may establish partnerships among themselves to allow one participant to provide specific solutions or services to another participant. (Included, from 3/1/2023, by Resolution BCB No. 293, of 2/15/2023.)

§ 1º The prohibitions provided for in Art. 90-A apply to these contractual relationships. (Included, from 3/1/2023, by Resolution BCB No. 293, of 2/15/2023.)

§ 2º The rules provided for in § 2º of Art. 90 apply to these contractual relationships, insofar as applicable. (Included, from 3/1/2023, by Resolution BCB No. 293, of 2/15/2023.)

§ 3º The participant that contracts the provision of solutions or services is fully responsible for complying with the requirements of this Regulation in the offer of services to the end user, including in cases where the solutions or services are provided by another participant contracted for this purpose. (Included, from 3/1/2023, by Resolution BCB No. 293, of 2/15/2023.)

§ 4º The participant that provides solutions or services to another participant must ensure that they are provided in compliance with this Regulation. (Included, from 3/1/2023, by Resolution BCB No. 293, of 2/15/2023.)

CHAPTER XVIII
OF DISPUTE RESOLUTION

Art. 91. Disputes, conflicts, and controversies between participants and between participants and end users regarding the execution of the provisions of this Regulation will be handled, when a solution between the involved parties is not possible, in accordance with procedures defined by the Central Bank of Brazil, in terms of a specific manual. (Wording given, from 1/1/2023, by Resolution BCB No. 269, of 12/1/2022.)

Sole Paragraph. Conflicts and controversies arising from transactions initiated through a payment transaction initiation service shall be resolved:

I - through the demand handling procedures set forth in Joint Resolution No. 1, of May 4, 2020, when involving, on one side, users and, on the other, participants providing a payment transaction initiation service; or

II - according to the procedures and mechanisms for handling and resolving disputes established by the institutions participating in Open Finance, in accordance with Article 44, item IV, of Joint Resolution No. 1, of May 4, 2020, when involving, on one side, participants providing a payment transaction initiation service and, on the other, participants providing transactional accounts.

CHAPTER XIX

OF THE VERIFICATION OF PARTICIPANTS' COMPLIANCE WITH THE REGULATIONS AND APPLICABLE PENALTIES

Section I

Of Compliance Verification

Art. 91-A. Pix participants are subject to compliance verification by the Central Bank of Brazil regarding compliance with the provisions of this Regulation.

§ 1º The participant subject to the verification referred to in the caput must provide, within the established deadline, the information and documentary evidence requested by the Central Bank of Brazil.

§ 2º The Central Bank of Brazil may, at its discretion, grant an extension of the deadlines established in the verification referred to in the caput, upon justified request sent by the participant before the respective deadlines expire.

§ 3º In order to attest to the participant's compliance with the terms of this Regulation, the Central Bank of Brazil may require the presentation of a reasonable assurance report prepared by an independent audit firm registered with the CVM.

§ 4º The independent audit firm hired by the participant must possess technical, administrative, and operational capacity compatible with the performance of the reasonable assurance work provided for in § 3º.

Art. 91-B. The Central Bank of Brazil may, at any time, notify Pix participants regarding occurrences of non-compliance with this Regulation.

§ 1º The notification referred to in the caput shall include the occurrence characterizing non-compliance with the Pix Regulation and, whenever necessary, the determinations of the Central Bank of Brazil and the respective compliance deadlines, which may include the need to:

I - implement corrective measures to avoid the recurrence of non-compliance;

II - adopt emergency measures to mitigate the risk of damage to Pix or its users; and

III - adopt or cease a specific practice.

§ 2º Within the scope of the notification referred to in the caput, the Central Bank of Brazil may request:

I - the presentation of an action plan that includes the schedule for implementing the corrective measures necessary to avoid the recurrence of the occurrence characterizing non-compliance with the Pix Regulation and that meets the established compliance deadlines; and

II - the presentation of a reasonable assurance report prepared by an independent audit firm registered with the CVM, which must possess technical, administrative, and operational capacity compatible with the performance of the work, in order to verify the effectiveness of the corrective measures adopted.

§ 3º In the case referred to in item II of § 1º, the participant must notify the Central Bank of Brazil of the emergency measures adopted as soon as they are implemented.

§ 4º The Central Bank of Brazil may determine that the participant send documentary evidence attesting to full compliance with the notification referred to in § 1º.

§ 5º The Central Bank of Brazil may, at its discretion, grant an extension of the deadlines determined in the notification, upon justified request sent by the participant before the respective deadlines expire.

§ 6º The participant notified of an occurrence of non-compliance with this Regulation may file an appeal, within five business days, without suspensive effect, submitting to the Central Bank of Brazil documentary evidence proving that:

I - there was no non-compliance with the Pix Regulation; or

II - the participant did not cause the occurrence subject to the notification.

§ 7º [Revoked by Resolution BCB No. 506, of September 26, 2025.]

§ 8º In the event that the total or partial non-compliance with the provisions of this Regulation also constitutes a violation of the regulation of the National Financial System or the Brazilian Payments System, the notification referred to in the caput may be suspended.

§ 9º The notification referred to in the caput shall be sent, prioritarily, through the Central Bank of Brazil's Electronic Mail System – BC Correio.

§ 10. The Central Bank of Brazil may send the notification referred to in the caput to the electronic addresses provided by the participant for matters related to Pix.

§ 11. The participant is considered notified:

I - on the date of receipt of the notification in BC Correio;

II - on the sixth day following the day of sending the notification in BC Correio, if the participant does not access it within that period; or

III - on the sixth day following the day of sending the notification to the electronic addresses provided by the participant for matters related to Pix.

§ 12. An appeal may be filed against the decision ruling on the appeal referred to in § 6º, within five business days, without suspensive effect.

Art. 91-C. Failure to comply, within the established deadline, with the determinations of the Central Bank of Brazil contained in the notification referred to in Art. 91-B may subject the participating institution to the payment of a fine per day of delay.

§ 1º The daily fine shall apply from the first business day following the end of the deadline established by the Central Bank of Brazil for compliance with the determinations.

§ 2º The fine shall be applied per calendar day.

§ 3º The daily fine shall cease when the participating institution proves, at the discretion of the Central Bank of Brazil, compliance with the determinations established by it.

§ 4º The fine shall be limited to sixty days.

§ 5º The fine must be paid by depositing it with the Central Bank of Brazil, within ten days, counted from the date of the summons for payment.

§ 6º The base value of the fine is fixed at R$10,000.00 (ten thousand reais) per calendar day.

§ 7º The final value of the fine corresponds to its base value multiplied by:

I - one, if the participant's total assets are less than or equal to R$10,000,000.00 (ten million reais);

II - two, if the participant's total assets are greater than R$10,000,000.00 (ten million reais) and less than or equal to R$100,000,000.00 (one hundred million reais);

III - three, if:

a) the participant's total assets are greater than R$100,000,000.00 (one hundred million reais) and less than or equal to R$1,000,000,000.00 (one billion reais); or

b) the participant has not reported its total assets;

IV - five, if the participant's total assets are greater than R$1,000,000,000.00 (one billion reais) and less than or equal to R$10,000,000,000.00 (ten billion reais);

V - ten, if the participant's total assets are greater than R$10,000,000,000.00 (ten billion reais) and less than or equal to R$100,000,000,000.00 (one hundred billion reais);

VI - fifteen, if the participant's total assets are greater than R$100,000,000,000.00 (one hundred billion reais) and less than or equal to R$1,000,000,000,000.00 (one trillion reais); or

VII - twenty, if the participant's total assets are greater than R$1,000,000,000,000.00 (one trillion reais).

§ 8º The daily fine may be applied only in cases where it is expressly provided for in the notification referred to in Art. 91-B. (Added by Resolution BCB No. 506, of 9/26/2025.)

§ 9º After sixty days, counted from the first day of application of the fine, the participating institution that has not proven, at the discretion of the Central Bank of Brazil, compliance with the determinations established by it may be subject to the application of precautionary suspension. (Added by Resolution BCB No. 506, of 9/26/2025.)

§ 10. The decision applying the fine for non-compliance with the determinations may be subject to a challenge, within a period of five business days, without suspensive effect. (Added by Resolution BCB No. 506, of 9/26/2025.)

§ 11. From the decision judging the challenge referred to in § 10, an appeal may be filed, within a period of five business days, without suspensive effect. (Added by Resolution BCB No. 506, of 9/26/2025.)

Art. 91-D. The representatives of the Pix participant may be summoned to provide clarifications regarding the institution's activity in Pix, either in person or virtually, at the discretion of the Central Bank of Brazil. (Added by Resolution BCB No. 559, of 4/23/2026.)

Section II
Of the applicable penalties

(Designation added by Resolution BCB No. 506, of 9/26/2025.)

Art. 92. Pix participants are subject to the penalties provided for in this Regulation, in addition to those provided for in current legislation, in the event of total or partial non-compliance with the provisions of this Regulation, including with respect to:

Art. 92. Pix participants are subject to the penalties provided for in this Regulation, in the event of total or partial non-compliance with the provisions of this Regulation, including with respect to: (Wording given, from 1/1/2023, by Resolution BCB No. 269, of 12/1/2022.)

Art. 92.
Pix participants are subject to the penalties provided for in this Regulation, through a non-compliance investigation process and as provided in the Pix Penalties Manual, in the event of total or partial non-compliance with the provisions of this Regulation. (Wording given by Resolution BCB No. 506, of 9/26/2025.)

I - the improper use of the Pix brand;

I - (Revoked by Resolution BCB No. 506, of 9/26/2025.)

II - the use of Pix for illegal payment transactions, which do not respect their prevention processes as defined in relevant laws and regulations;

II - (Revoked by Resolution BCB No. 506, of 9/26/2025.)

III - the non-compliance with service level agreements, resulting in non-compliance with the maximum processing time for payment transactions;

III - the non-observance of the service level agreements provided for in the Pix Times Manual; (Wording given by Resolution BCB No. 176, of 12/22/2021.)

III - (Revoked by Resolution BCB No. 506, of 9/26/2025.)

IV - the excessive number of complaints from end users regarding non-compliance with the provisions of this Regulation;

IV - (Revoked by Resolution BCB No. 506, of 9/26/2025.)

V - the non-compliance with technological, operational, and security procedures required by this Regulation;

V - (Revoked by Resolution BCB No. 506, of 9/26/2025.)

VI - the default on any financial obligations related to tariffs charged within the scope of Pix;

VI - (Revoked by Resolution BCB No. 506, of 9/26/2025.)

VII - the leniency of the responsible participant in fulfilling their duties regarding the activity of the contracting participant;

VII - the lack of diligence of the responsible participant in fulfilling their duties regarding the activity of the contracting participant; and (Wording given, from 11/3/2020, by Resolution BCB No. 30, of 10/29/2020.)

VII

• (Revoked by Resolution BCB No. 506, of 9/26/2025.)

VIII - the adoption of any other conduct capable of compromising credibility or negatively impacting the image or integrity of Pix; and

VIII - the adoption of any other conduct capable of compromising credibility or negatively impacting the image or integrity of Pix. (Wording given, from 11/3/2020, by Resolution BCB No. 30, of 10/29/2020.)

VIII - (Revoked by Resolution BCB No. 506, of 9/26/2025.)

IX - the non-compliance with determinations of the Central Bank of Brazil, in its capacity as the creator of Pix, with the aim of adjusting the participant's activity to what is required by this Regulation.

IX - (Revoked, from 11/3/2020, by Resolution BCB No. 30, of 10/29/2020.)

§ 1º In the event that the conduct of the Pix participant described in the main text also constitutes an infraction of the regulation of the National Financial System or the Brazilian Payments System, the notification referred to in Art. 91-B may be suspended. (Added, from 1/1/2023, by Resolution BCB No. 269, of 12/1/2022.)

§ 1º(Revoked by Resolution BCB No. 506, of 9/26/2025.)

§ 2º The fine penalty referred to in Art. 93, item I, will not be applied if the investigation resulting from the infraction of the regulation of the National Financial System or the Brazilian Payments System results in the application of a penalty or the signing of a commitment term, or if there is a decision recognizing the non-authorship of the conduct.(Added, from 1/1/2023, by Resolution BCB No. 269, of 12/1/2022.)

§
2º The penalties referred to in Art. 93, main text, items I and II, will not be applied if the investigation resulting from the infraction of the regulation of the National Financial System or the Brazilian Payments System results in the application of a penalty or the signing of a commitment term, or if there is a decision recognizing the non-authorship of the conduct. (Wording given by Resolution BCB No. 506, of 9/26/2025.)

§ 3º In the event of the application of a penalty or the signing of a commitment term resulting from an infraction of the regulation of the National Financial System or the Brazilian Payments System, the conduct that originated it will be considered for the purposes of the provisions of § 1º of Art. 93-A. (Added, from 1/1/2023, by Resolution BCB No. 269, of 12/1/2022.)

Art.
93. The following penalties are applicable to Pix participants, individually or cumulatively:

I - fine;

I - warning;(Wording given by Resolution BCB No. 506, of 9/26/2025.)

II - suspension; and

II - fine; and(Wording given by Resolution BCB No. 506, of 9/26/2025.)

III - exclusion.

Art. 93-A. Infractions provided for in item I and in letter “g” of item III of Art. 5º of the Pix Penalties Manual, annexed to Resolution BCB No. 31, of October 29, 2020, which in theory would entail the application of the fine provided for in item I of Art. 93, are exempt from the fine, provided that: (Added by Resolution BCB No. 161, of 11/10/2021.)

Art. 93-A Infractions provided for in item I of Art. 5º of the Pix Penalties Manual, which in theory would entail the application of the fine provided for in item I of Art. 93, are exempt from the fine, provided that: (Wording given by Resolution BCB No. 176, of 12/22/2021.)

Art.
93-A. The Central Bank of Brazil may waive the initiation of the non-compliance investigation process for this Regulation if the following conditions are met, cumulatively:(Wording given by Resolution BCB No. 506, of 9/26/2025.)

I - the requirements contained in the notification referred to in Art. 91-B are fulfilled; and (Added by Resolution BCB No. 161, of 11/10/2021.)

I - the irregularity is remedied before its detection by the Central Bank of Brazil or the requirements contained in the notification referred to in Art. 91-B are fulfilled; and (Wording given by Resolution BCB No. 176, of 12/22/2021.)

I - the irregularity is remedied by the participant before the sending of the notification referred to in Art. 91-B or, once the notification is sent, the requirements contained therein are fulfilled; and(Wording given, from 1/1/2023, by Resolution BCB No. 269, of 12/1/2022.)

I - there is the cessation of the non-compliance, by the participant, prior to the opening of the non-compliance investigation process; (Wording given by Resolution BCB No. 506, of 9/26/2025.)

II - the participant, on their own initiative, adopts the repair of any damages caused to other Pix participants, when applicable. (Added by Resolution BCB No. 161, of 11/10/2021.)

II - there is the repair, on the initiative of the participant, of any damages caused to other participants or to Pix users, resulting from the ceased non-compliance, when applicable; and (Wording given by Resolution BCB No. 506, of 9/26/2025.)

III - the conduct is provided for in Art. 14 or in Art. 18, main text, item I, of the Pix Penalties Manual. (Added by Resolution BCB No. 506, of 9/26/2025.)

§ 1º The provisions of the main text do not apply when there is recidivism in the same conduct or omission within a period of less than 360 (three hundred and sixty) days. (Added by Resolution BCB No. 161, of 11/10/2021.)

§ 1º The provisions of the main text do not apply when there is a recurrence of the same non-compliance by the participant within a period of less than twelve months. (Wording given by Resolution BCB No. 506, of 9/26/2025.)

§ 2º The provisions of this article do not preclude the application of the other penalties provided for in this Regulation. (Added by Resolution BCB No. 161, of 11/10/2021.)

§ 3º The participant will be informed whenever the Central Bank of Brazil waives the initiation of the process referred to in the main text. (Added by Resolution BCB No. 506, of 9/26/2025.)

Art. 93-B. The optional participant who is notified twice in the same calendar year, under the terms of Art. 91-B, due to the identification of the conduct provided for in letter “c” of item I of Art. 5º of the Penalties Manual, may request, within a period of 15 (fifteen) days, their exit from the arrangement, being exempt from fulfilling the period provided for in Art. 30 of this Regulation. (Added by Resolution BCB No. 176, of 12/22/2021.)

Art.
93-B. The optional participant who is notified twice within a period of twelve consecutive months, under the terms of Art. 91-B, due to the identification of the conduct provided for in Art. 18, main text, item I, letter “a”, item 1, of the Pix Penalties Manual, may request, within a period of fifteen days, their ordered exit from the arrangement.(Wording given by Resolution BCB No. 506, of 9/26/2025.)

Sole paragraph. Upon completion of the participant's exit within the 15 (fifteen) days following the request, the application of a penalty for the conduct that resulted in the notification referred to in the main text is waived.(Added by Resolution BCB No. 176, of 12/22/2021.)

Sole paragraph. The ordered exit of the participant under the provisions of the main text will entail the waiver of the initiation of the non-compliance investigation process for this Regulation. (Wording given by Resolution BCB No. 506, of 9/26/2025.)

Art. 94. In applying the penalties referred to in this Chapter, the Central Bank of Brazil will observe the participant's right to due process and full defense and will follow the procedure and conditions established in the Penalties Manual.

Art. 94. In the non-compliance investigation process that determines the application of the penalties referred to in this Chapter, the Central Bank of Brazil will observe the participant's right to due process and full defense and will follow the procedure and conditions established in the Pix Penalties Manual.(Wording given by Resolution BCB No. 506, of 9/26/2025.)

Art. 94-A. The institution excluded from Pix as a result of the application of a penalty may only present a new application for adherence after sixty months of its exclusion, provided that it proves the cessation of the practice or situation that motivated the penalty.(Added by Resolution BCB No. 506, of 9/26/2025.)

Art. 95. The provisions of this Chapter apply to institutions in the process of adhering to Pix, as provided in Section II of Chapter VII.

CHAPTER XIX-A
OF PRECAUTIONARY SUSPENSION

(Chapter XIX-A added, from 11/3/2020, by Resolution BCB No. 30, of 10/29/2020.)

Art. 95-A. The Central Bank of Brazil may precautionarily suspend, at any time, the participation in Pix of the participant whose conduct is putting the regular functioning of the payment arrangement at risk.

Art. 95-A. Precautionary suspension may be applied, at any time, to the Pix participant whose conduct is putting the regular functioning of the payment arrangement at risk, at the discretion of the Central Bank of Brazil.(Wording given by Resolution BCB No. 506, of 9/26/2025.)

§ 1º The precautionary suspension referred to in the main text will have immediate effect and a maximum duration of 60 (sixty) days, counted from the date of communication of the measure to the participant, observing the provisions of § 3º.

§ 1º Once the precautionary suspension is determined, the Central Bank of Brazil will initiate, within sixty days, a non-compliance investigation process for the Pix Regulation, as provided in Art. 94, except for the provisions of Art. 93-A. (Wording given by Resolution BCB No. 506, of 9/26/2025.)

§ 2º Once the precautionary suspension is determined, the Central Bank of Brazil will initiate, within a period of 10 (ten) days, counted from the date of communication of the measure, a procedure for the application of penalties, as provided in Art. 94, at which time the participant's right to due process and full defense will be guaranteed.

§ 2º The precautionary suspension will have immediate effect and will last until the final decision within the scope of the non-compliance investigation process for the Pix Regulation. (Wording given by Resolution BCB No. 506, of 9/26/2025.)

§ 3º Provided that the procedure for the application of penalties is initiated within the period provided for in § 2º, the precautionary suspension will retain its effect until the final decision within the scope of that procedure begins to produce effects, and the measure may be reviewed, ex officio or at the request of the participant, if the circumstances that determined it cease.

§ 3º The precautionary suspension may be reviewed, ex officio or at the request of the participant, if the circumstances that determined it cease. (Wording given by Resolution BCB No. 506, of 9/26/2025.)

§ 4º The precautionary suspension may be applied to a single component of Pix, if the conduct generating the suspension is putting at risk only aspects related to that component. (Added, from 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects from 11/16/2021.)

§ 4º The precautionary suspension may be applied:(Wording given by Resolution BCB No. 429, of 11/11/2024.)

§ 4º The precautionary suspension may be applied only to prevent the participant's access to the DICT, if the conduct motivating it represents a risk only to aspects related to that component. (Wording given by Resolution BCB No. 506, of 9/26/2025.)

I - to a single component of Pix, if the conduct generating the suspension is putting at risk only aspects related to that component; and (Added by Resolution BCB No. 429, of 11/11/2024.)

I - (Revoked by Resolution BCB No. 506, of 9/26/2025.)

II - to the participant who does not observe the minimum net equity, at the end of the period granted by the Central Bank of Brazil to prove compliance with the provisions of Art. 3º-A of Resolution BCB No. 1, of August 12, 2020. (Added by Resolution BCB No. 429, of 11/11/2024.)

II - (Revoked by Resolution BCB No. 506, of 9/26/2025.)

CHAPTER XX
OF THE TARIFF STRUCTURE BETWEEN PARTICIPANTS

CHAPTER XX
OF THE TARIFF STRUCTURE AND REIMBURSEMENT OF OPERATIONAL COSTS BETWEEN PARTICIPANTS (Designation altered by Resolution BCB No. 172, of 12/9/2021.)

Art. 96. The charging of tariffs or other forms of remuneration, directly or indirectly, between participants providing payment services to the receiving user and participants providing payment services to the paying user, is prohibited.

Art. 96. The charging of tariffs or other forms of remuneration, directly or indirectly, between participants providing payment services to the receiving user and participants providing payment services to the paying user, is prohibited, except for the provisions of Art. 96-A of this Regulation.(Wording given, from 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)

Art. 96. The charging of tariffs or other forms of remuneration, directly or indirectly, between participants providing payment services to the receiving user and participants providing payment services to the paying user, is prohibited, including with respect to transactions related to the Pix Automático product. (Wording given by Resolution BCB No. 402, of 7/22/2024.)

Art. 96-A. An interchange fee applies to each Pix transaction intended for cash withdrawal or change, payable by the participant providing the payer user's transactional account. [(Included, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)]

§ 1º In transactions where the cash withdrawal service is provided directly by the cash withdrawal service provider, the fee referred to in the caput shall be R$1.50 (one real and fifty cents), payable to the cash withdrawal service provider itself. [(Included, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)]

§ 2º In the event that the cash withdrawal service provider establishes a contractual relationship with one or more withdrawal agents to provide cash withdrawal services, the following shall apply: [(Included, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)]

I - when the withdrawal agent is a commercial establishment, the interchange fee referred to in the caput of this article shall be R$1.00 (one real), with the following: [(Included, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)]

a) the commercial establishment must be remunerated with a minimum of R$0.25 (twenty-five cents); [(Included, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)]

b) the Pix participant, in the capacity of transactional account provider for the withdrawal agent, must be remunerated with R$0.05 (five cents); and [(Included, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)]

c) the Pix participant, in the capacity of cash withdrawal service provider, must be remunerated with the remaining amount. [(Included, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)]

II - when the withdrawal agent is a legal entity whose main or secondary activity is the provision of auxiliary services to financial services or similar, the interchange fee referred to in the caput of this article shall be R$2.00 (two reais), payable to the cash withdrawal service provider, with the portion of this value referring to the remuneration of the withdrawal agent to be freely agreed upon with the cash withdrawal service provider. [(Included, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)]

II - when the withdrawal agent is one of the legal entities defined in letters “b” or “c” of item XXVII of art. 3º, the interchange fee referred to in the caput of this article shall be R$2.00 (two reais), payable to the cash withdrawal service provider, with the portion of this value referring to the remuneration of the withdrawal agent to be freely agreed upon with the cash withdrawal service provider. [(Wording given by Resolution BCB No. 167, of 11/24/2021.)]

§ 3º The interchange fee is not due in situations where the transactional account provider of the payer user, the transactional account provider of the withdrawal agent, and the cash withdrawal service provider are the same institution, with the rule for remuneration of the withdrawal agent remaining unchanged. [(Included, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)]

§ 4º The operational procedures for charging and paying the fees referred to in this article will be in a specific document published by the Central Bank of Brazil. [(Included, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)]

§ 5º Within the scope of the procedures referred to in § 4º, transactional account providers and cash withdrawal service providers are subject to paying cost reimbursement to the Central Bank of Brazil regarding the provision of a file for charging the fee referred to in this article. [(Included, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)]

§ 5º [(Revoked by Resolution BCB No. 167, of 11/24/2021.)]

§ 6º Regarding the provisions of § 5º, billing, charging, and payment of amounts due occur within the scope of cost reimbursement of the Central Bank Information System (Sisbacen), in accordance with its own regulation. [(Included, effective 11/1/2021, by Resolution BCB No. 135, of 9/2/2021.)]

§ 6º [(Revoked by Resolution BCB No. 167, of 11/24/2021.)]

Art. 96-A. [(Revoked by Resolution BCB No. 172, of 12/9/2021.)]

Art. 96-B. Operational cost reimbursement applies to Pix transactions intended for cash withdrawal or change, payable by the participant providing the payer user's transactional account. [(Included by Resolution BCB No. 172, of 12/9/2021.)]

§ 1º Operational cost reimbursement shall apply to each Pix transaction intended for cash withdrawal or to the portion referring to the cash values provided in each Pix transaction intended for change. [(Included by Resolution BCB No. 172, of 12/9/2021.)]

§ 2º The participant providing the payer user's transactional account must effect operational cost reimbursement in the amount of: [(Included by Resolution BCB No. 172, of 12/9/2021.)]

I - R$1.00 (one real), in transactions where the cash withdrawal service is facilitated by a withdrawal agent that is a commercial establishment of any nature; [(Included by Resolution BCB No. 172, of 12/9/2021.)]

I - R$1.50 (one real and fifty cents), in transactions where the cash withdrawal service is facilitated by a withdrawal agent that is a commercial establishment of any nature; [(Wording given by Resolution BCB No. 559, of 4/23/2026, producing effects from 7/1/2026.)]

II - R$1.50 (one real and fifty cents), in transactions where the cash withdrawal service is facilitated directly by the cash withdrawal service facilitator itself; or [(Included by Resolution BCB No. 172, of 12/9/2021.)]

II - R$2.25 (two reais and twenty-five cents), in transactions where the cash withdrawal service is facilitated directly by the cash withdrawal service facilitator itself; or [(Wording given by Resolution BCB No. 559, of 4/23/2026, producing effects from 7/1/2026.)]

III - R$2.00 (two reais), in transactions where the cash withdrawal service is facilitated by a withdrawal agent that is: [(Included by Resolution BCB No. 172, of 12/9/2021.)]

III - R$3.00 (three reais), in transactions where the cash withdrawal service is facilitated by a withdrawal agent that is: [(Wording given by Resolution BCB No. 559, of 4/23/2026, producing effects from 7/1/2026.)]

a) another legal entity whose main or secondary activity is the provision of auxiliary services to financial services or similar; or [(Included by Resolution BCB No. 172, of 12/9/2021.)]

b) a correspondent in the Country. [(Included by Resolution BCB No. 172, of 12/9/2021.)]

§ 3º The operational cost reimbursement referred to in item I of § 2º must be effected: [(Included by Resolution BCB No. 172, of 12/9/2021.)]

I - to the cash withdrawal service facilitator, in the amount of R$0.95 (ninety-five cents); and [(Included by Resolution BCB No. 172, of 12/9/2021.)]

II - to the payment service provider of the withdrawal agent, in the amount of R$0.05 (five cents). [(Included by Resolution BCB No. 172, of 12/9/2021.)]

§ 3º [(Revoked by Resolution BCB No. 559, of 4/23/2026, producing effects from 7/1/2026.)]

§ 4º The operational cost reimbursement referred to in items II and III of § 2º must be effected to the cash withdrawal service facilitator. [(Included by Resolution BCB No. 172, of 12/9/2021.)]

§ 4º Operational cost reimbursement must be effected to the cash withdrawal service facilitator. [(Wording given by Resolution BCB No. 559, of 4/23/2026, producing effects from 7/1/2026.)]

§ 5º The cash withdrawal service facilitator must distribute to the withdrawal agent: [(Included by Resolution BCB No. 172, of 12/9/2021.)]

I - a minimum of R$0.25 (twenty-five cents), in the transactions referred to in item I of § 2º; and [(Included by Resolution BCB No. 172, of 12/9/2021.)]

I - a minimum of R$0.40 (forty cents), in the transactions referred to in item I of § 2º; and [(Wording given by Resolution BCB No. 559, of 4/23/2026, producing effects from 7/1/2026.)]

II - a freely agreed amount between the parties, in the transactions referred to in item III of § 2º. [(Included by Resolution BCB No. 172, of 12/9/2021.)]

§ 6º The operational procedures for charging and effecting the operational cost reimbursement referred to in the caput will be in a specific document published by the Central Bank of Brazil. [(Included by Resolution BCB No. 172, of 12/9/2021.)]

CHAPTER XXI
GENERAL PROVISIONS

Art. 97. The provisions of arts. 6º and 7º and Chapters V, X, XI, XIII, XV, XVI, XVII, XVIII and XIX do not apply to the National Treasury Secretariat.

Art. 97. The following do not apply to the National Treasury Secretariat: [(Wording given by Resolution BCB No. 403, of 7/22/2024.)]

I - in Chapter V, Section III, Subsection III; [(Included by Resolution BCB No. 403, of 7/22/2024.)]

II - in Chapter XIII, Section III, Subsections IV, V, VI, VIII and XI, Section V and Section VI; [(Included by Resolution BCB No. 403, of 7/22/2024.)]

III - in Chapters XIV, XV, XVI, XVII, XVIII and XIX; and [(Included by Resolution BCB No. 403, of 7/22/2024.)]

IV - in art. 39-B. [(Included by Resolution BCB No. 403, of 7/22/2024.)]

§ 1º Access by the National Treasury Secretariat to DICT is optional.

§ 2º If the National Treasury Secretariat chooses to access DICT, the provisions of arts. 57, 60 and 78 do not apply.

Art. 98. The provisions of Chapters V, XI and XIV do not apply to participants who act exclusively in the special liquidating modality, referred to in item III of art. 23.

Art. 98. The provisions of Chapters V, XI and XIV do not apply to participants who act exclusively in the special liquidating modality, referred to in art. 23, caput, item III, and who do not provide payment transaction initiation services. [(Wording given by Resolution BCB No. 403, of 7/22/2024.)]

Sole Paragraph. The provisions of Chapter XI do not apply to participants who act exclusively in the special liquidating modality and who provide payment transaction initiation services. [(Included by Resolution BCB No. 403, of 7/22/2024.)]

Art. 98-A. The provisions of Chapters VIII and XI and arts. 11-C, 36, 37, 37-A, 39, 39-A, 88, item II, and 89, items I and III do not apply to initiator participants referred to in item IV of art. 23. [(Included, effective 8/2/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purpose of initiating a Pix through a payment transaction initiation service, from 8/30/2021.)]

Art. 98-B. The provisions of Chapters XIV and XV and art. 89 do not apply to participants that are user institutions, referred to in art. 23, caput, item V. [(Included by Resolution BCB No. 403, of 7/22/2024.)]

Art. 99. The Central Bank of Brazil will define the format, frequency, and information to be provided by Pix participants for the purpose of monitoring compliance with the terms of this Regulation.

Art. 100. The disengagement, for any reason, of a Pix participant does not affect its responsibility for events occurring during its participation in the arrangement, nor does it prevent its submission to dispute resolution procedures or the application of penalties related to the period of participation.

Art. 100-A. Institutions may appeal decisions issued by the Central Bank of Brazil, in its capacity as the creator of the Pix payment arrangement. [(Included by Resolution BCB No. 587, of 9/18/2026.)]

§ 1º The appeal must: [(Included by Resolution BCB No. 587, of 9/18/2026.)]

I - be filed within a period of ten calendar days, counted from the communication of the decision, except for specific periods established in this Regulation; and [(Included by Resolution BCB No. 587, of 9/18/2026.)]

II - be addressed to the authority that issued the decision, which, if it does not reconsider it, will forward it to the competent authority for judgment in a single and final instance. [(Included by Resolution BCB No. 587, of 9/18/2026.)]

§ 2º The appeal will be received with devolutive effect. [(Included by Resolution BCB No. 587, of 9/18/2026.)]

§ 3º The appeal will not have suspensive effect, unless the appealed authority or the competent authority to judge it, ex officio or upon request, attributes this effect due to a just fear of damage that is difficult or uncertain to repair resulting from the execution of the decision. [(Included by Resolution BCB No. 587, of 9/18/2026.)]

CHAPTER XXII
TRANSITIONAL PROVISIONS

Section I
Of Initiating a Pix

Art. 101. Pix participants not meeting the mandatory participation criterion, who do not provide end users with an application accessible via mobile phone, or who do not have the application as their main digital channel for payments and receipts, in terms of transaction volume, must comply with the provisions of art. 6º until June 1, 2021, making available, by that date, the initiation of a Pix through their main digital channel.

Art. 101. Pix participants providing transactional accounts not meeting the mandatory participation criterion, who do not provide end users with an application accessible via mobile phone, or who do not have the application as their main digital channel for payments and receipts, in terms of transaction volume, must comply with the provisions of art. 6º until June 1, 2021, making available, by that date, the initiation of a Pix through their main digital channel. [(Wording given, effective 8/2/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purpose of initiating a Pix through a payment transaction initiation service, from 8/30/2021.)]

§ 1º In the situation referred to in the caput, the participant may choose which or which of the Pix initiation procedures provided for in item II of art. 5º it will offer to payer users.

§ 1º In the situation referred to in the caput, the participant may choose which or which of the Pix initiation procedures provided for in items I, II and III of art. 12 it will offer to payer users. [(Wording given, effective 8/2/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purpose of initiating a Pix through a payment transaction initiation service, from 8/30/2021.)]

§ 2º After the period established in the caput, the application to be made available by the participant to end users must have been approved in the homologation process regarding the verification of adherence of the solutions developed for end users, referred to in item IV of § 2º of art. 25.

§ 2º After the period established in the caput, the application to be made available by the participant to end users must have been approved in the homologation process regarding the verification of adherence of the solutions developed for end users. [(Wording given by Resolution BCB No. 425, of 10/16/2024.)]

Art. 101-A. The provision of the service for initiating a Pix for the movement of the balance of digital social savings accounts resulting from the receipt of the Emergency Aid 2021 benefit established by Provisional Measure No. 1,039, of March 18, 2021, is optional in the following cases: [(Included by Resolution BCB No. 88, of 4/22/2021.)]

I - transactions carried out until April 29, 2021; or [(Included by Resolution BCB No. 88, of 4/22/2021.)]

II - transactions intended to move resources to transactional accounts owned by the aid beneficiary. [(Included by Resolution BCB No. 88, of 4/22/2021.)]

Art. 101-B. Until June 30, 2021, the participant that allows the initiation of a Pix on the date of reading the QR Code associated with a Pix Cobrança for payments with maturity is exempt from observing the provisions of the sole paragraph of art. 11-D. [(Included by Resolution BCB No. 88, of 4/22/2021.)]

Art. 101-C. The offer of Scheduled Pix not linked to a Pix Cobrança for payments with maturity is mandatory from September 1, 2021. [(Included by Resolution BCB No. 88, of 4/22/2021.)]

Art. 101-C. The offer of Scheduled Pix not linked to a Pix Cobrança for payments with maturity is mandatory for transactional account providers from September 1, 2021. [(Wording given, effective 8/2/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purpose of initiating a Pix through a payment transaction initiation service, from 8/30/2021.)]

Art. 101-D. The request for a Scheduled Pix to a participant providing a payment transaction initiation service, pursuant to art. 9, item II, may only be made available from November 1, 2021. (Included, effective from 2/8/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purposes of initiating a Pix through a payment transaction initiation service, from 8/30/2021.)

Art. 101-D. May be made available, in accordance with the schedule established within the framework of the Open Banking regulatory framework: (Wording given, effective from 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects from 11/16/2021.)

Art. 101-D. May be made available, in accordance with the schedule established within the framework of the Open Finance regulatory framework: (Wording given, effective from 1/1/2023, by Resolution BCB No. 269, of 12/1/2022.)

I - the request for a Scheduled Pix to a participant providing a payment transaction initiation service, pursuant to art. 9, item II; (Included, effective from 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects from 11/16/2021.)

II - the initiation of a Pix through a dynamic QR Code or a static QR Code via a payment transaction initiation service; and (Included, effective from 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects from 11/16/2021.)

III - the initiation of a Pix through a payment transaction initiation service, in cases where the participant possesses all the information of the receiving user, as provided for in item IV of art. 12. (Included, effective from 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects from 11/16/2021.)

Art. 101-E. The initiation of a Pix through a dynamic QR Code or a static QR Code via a payment transaction initiation service may only be made available from November 1, 2021. (Included, effective from 2/8/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purposes of initiating a Pix through a payment transaction initiation service, from 8/30/2021.)

Art. 101-E. (Revoked, effective from 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects from 11/16/2021.)

Art. 101-F. The initiation of a Pix through a payment transaction initiation service, in cases where the participant possesses all the information of the receiving user, as provided for in item IV of art. 12, may only be made available from September 30, 2021. (Included, effective from 2/8/2021, by Resolution BCB No. 118, of 7/22/2021, producing effects, for the purposes of initiating a Pix through a payment transaction initiation service, from 8/30/2021.)

Art. 101-F. (Revoked, effective from 9/28/2021, by Resolution BCB No. 147, of 9/28/2021, producing effects from 11/16/2021.)

Section II
Of the use of the Pix brand

Art. 102. During the period prior to the disclosure by the Central Bank of Brazil of the list of institutions approved in the Pix adherence process, institutions in the process of adherence may use the Pix brand, provided that the provisions of this Regulation and the Brand Use Manual are observed.

Sole paragraph. If the participant voluntarily decides to cancel the Pix adherence process or if it is not approved in the registration or homologation stages of the adherence process, it is prohibited from using the Pix brand for commercial or promotional purposes.

Section III
Of participation

Art. 103. Participation in Pix from its launch, including in the restricted operation stage, depends on the approval of the Central Bank of Brazil regarding compliance with the requirements of the registration and homologation stages by October 16, 2020.

Section IV
Of the restricted operation phase of the DICT

Art. 104. The restricted operation phase of the DICT will occur during the period from October 5, 2020, to November 15, 2020.

Sole paragraph. During the period from October 5, 2020, to November 2, 2020:

I - participation is optional, but conditioned on the institution's approval by the Central Bank of Brazil in the registration and homologation stages, as provided for in art. 103; and

II - the functionalities of registration, deletion, alteration, claim of possession, portability, and verification of Pix key synchronization, as provided for in items I to VI of art. 54, will be available.

Art. 105. During the period from November 3, 2020, to November 15, 2020:

I - participation is mandatory for participants who obtained approval from the Central Bank of Brazil in the registration and homologation stages, as provided for in art. 103; and

II - all functionalities of the DICT will be available, as provided for in Chapter XIII.

Art. 106. The Central Bank of Brazil will detail, in a specific regulatory act, complementary guidelines and determinations regarding the provisions of this Section, including regarding the different operating hours of the DICT during the restricted operation phase.

Section V
Of the restricted operation phase of Pix

Section V

(Section V revoked by Resolution BCB No. 506, of 9/26/2025.)

Art. 107. The restricted operation phase of Pix will occur during the period from November 3, 2020, to November 15, 2020.

Art. 107. (Revoked by Resolution BCB No. 506, of 9/26/2025.)

Art. 108. For the restricted operation phase of Pix, participants must select, among the end users who maintain a transactional account with them, those who may act as paying users.

Sole paragraph. For the selection referred to in the caput, the sample of paying users must reflect the profile of the institution's clients, and it is recommended to select:

I - agents of the institution who maintain a transactional account with it; and

II - end users who also have transactional accounts in other institutions.

Art. 108. (Revoked by Resolution BCB No. 506, of 9/26/2025.)

Art. 109. All participants, mandatory and optional, who obtained approval from the Central Bank of Brazil in the registration and homologation stages, as provided for in art. 103, must participate in the restricted operation phase of Pix.

Art. 109. (Revoked by Resolution BCB No. 506, of 9/26/2025.)

Art. 110. Participants who, during the restricted operation phase, present operational problems and are unable to resolve them:

I - if they are mandatory participants, must make the necessary adjustments and enter full operation in Pix as soon as the problem is resolved;

II - if they are optional participants, must resume the homologation stage from December 1, 2020, to, after making the necessary adjustments, enter full operation in Pix.

Art. 110. (Revoked by Resolution BCB No. 506, of 9/26/2025.)

Art. 111. Mandatory participants who did not obtain approval from the Central Bank of Brazil in the homologation stage or who, for another reason, did not participate in the restricted operation phase, or who fall under the situation provided for in item I of art. 110, are subject to the application of a fine per day of delay in entering restricted or full operation in Pix.

Art. 111. (Revoked by Resolution BCB No. 506, of 9/26/2025.)

Art. 112. Optional participants who obtained approval from the Central Bank of Brazil in the homologation stage, but who, for another reason, did not participate in the restricted operation phase, are subject to the application of a fine per day of delay in participation in Pix.

Sole paragraph. The provisions of the caput do not apply to the hypothesis provided for in item II of art. 110. (Included by Resolution BCB No. 42, of 11/19/2020.)

Art. 112. (Revoked by Resolution BCB No. 506, of 9/26/2025.)

Section VI Of the exemption from the fine penalty provided for in item I of art. 93

(Section VI included by Resolution BCB No. 42, of 11/19/2020.)

Section VI
Of the waiver of the initiation of the non-compliance investigation process under this Regulation for the application of the penalties provided for in art. 93, caput, items I and II

(Designation altered by Resolution BCB No. 506, of 9/26/2025.)

Art. 113. The fine provided for in item I of art. 93 is exempted for conduct that, in theory, would warrant the application of this penalty, provided that:

Art. 113. The initiation of the non-compliance investigation process under this Regulation is waived for non-compliances that, in theory, would warrant the application of the penalties provided for in art. 93, caput, items I and II, provided that: (Wording given by Resolution BCB No. 506, of 9/26/2025.)

I - are practiced in the period between November 3, 2020, and May 15, 2021;

I - are practiced in the period between November 3, 2020, and November 15, 2021;(Wording given by Resolution BCB No. 95, of 5/10/2021.)

I - the non-compliances were practiced in the period between November 3, 2020, and November 15, 2021; (Wording given by Resolution BCB No. 506, of 9/26/2025.)

II - there is cessation of the practice, within a timeframe to be established by the Central Bank of Brazil in a normative instruction, unequivocally proven by the participant; and

II - there is cessation of the non-compliance, within a timeframe to be established by the Central Bank of Brazil in a specific document, unequivocally proven by the participant; and (Wording given by Resolution BCB No. 506, of 9/26/2025.)

III - an alternative measure is adopted, at the initiative of the participant, involving, at a minimum, the remediation of the irregularity, the implementation of measures to prevent its recurrence, and the repair of any damages.

III - an alternative measure is adopted, at the initiative of the participant, involving, at a minimum, the remediation of the irregularity, the implementation of measures to prevent its reiteration, and the repair of any damages. (Wording given by Resolution BCB No. 506, of 9/26/2025.)

§ 1º The provisions of the caput do not apply in cases where the participant incurs, in a repeated manner, the practice of the offense.

§ 1º The provisions of the caput do not apply in cases where the participant incurs, in a repeated manner, the non-compliance. (Wording given by Resolution BCB No. 506, of 9/26/2025.)

§ 2º The provisions of this article do not preclude the possibility of applying the other penalties provided for in this Regulation.

Art. 113-A. The initiation of the non-compliance investigation process under this Regulation is waived for non-compliances related to art. 121, occurring in the period between February 2, 2026, and May 10, 2026. (Included by Resolution BCB No. 546, of 1/22/2026.)

Section VII
Of the homologation process of products and services within the scope of Pix

(Section VII included by Resolution BCB No. 79, of 3/18/2021.)

Art. 114. Pix participants who act as transactional account providers and who already offer or wish to offer products or services within the scope of Pix to end users must carry out the necessary procedures for the homologation of these products, as detailed in a specific document published by the Central Bank of Brazil.

Section VIII
Of communication to holders of Pix keys registered regarding the functionality provided for in item IX of art. 54

(Section VIII included by Resolution BCB No. 79, of 3/18/2021.)

Art. 115. Pix participants must inform end users who have a registered Pix key about the possibility that other end users may become aware of the existence of their Pix key as a result of the implementation of the registered Pix key verification functionality, provided for in item IX of art. 54.

§ 1º The provisions of the caput apply to the following types of Pix keys:

I - mobile phone number; and

II - email address (e-mail).

§ 2º The information referred to in the caput must be provided in sufficient time for end users to be able to request the deletion of their Pix key, if they so wish, before the implementation of the functionality provided for in item IX of art. 54.

Section IX
Of the adaptation and transition regime for situations affected by the provisions contained in art. 90-A on the date of publication of Resolution BCB No. 269, of December 1, 2022

(Section IX included, effective from 3/1/2023, by Resolution BCB No. 293, of 2/15/2023.)

Art. 116. Pix participants who, on December 1, 2022, had a valid contractual relationship with third parties covered by the provisions of item I of art. 90-A must adapt their Pix-related operations to ensure compliance with this Regulation, in accordance with this Section.

§ 1º The Pix participant must communicate to the third party the need for adaptation referred to in the caput.

§ 2º If the third party holding a transactional account is a payment institution that does not meet the criteria provided for in current regulation to be authorized to operate by the Central Bank of Brazil or is a payment institution with an authorization process in progress:

I - the provisions of § 1º, item I, of art. 24 apply to the third party holding the transactional account;

I - the provisions of art. 24, § 1º apply to the third party holding the transactional account; (Wording given by Resolution BCB No. 559, of 4/23/2026.)

II - the participant who meets the requirements to be a responsible participant, in accordance with Section III of Chapter VII of this Regulation, may continue to provide solutions or services provided by the third party, provided it promotes their adaptation to the norms of this Regulation;

III - the participant who does not meet the requirements to be a responsible participant, in accordance with Section III of Chapter VII of this Regulation, may not provide the typical services of a responsible participant, with the possibility of providing specific solutions and services admitted, in accordance with art. 90-D;

IV - in cases where the participant chooses to terminate the contract with the third party or does not meet the requirements to be a responsible participant, the third party may seek another participant to contract as a responsible participant in substitution, and before requesting adherence to Pix, in which case the involved parties must agree on the operational transition, allowing for the possibility of maintaining services to end users, provided the requirements listed in item VI of this paragraph are met;

V - in the situation of item IV of this paragraph, the transition regime provided for in this Section applies to the participant contracted in substitution;

VI - in any case, the third party wishing to maintain the provision of services to end users must:

a) adapt its contracts entered into prior to December 1, 2022;

b) contract a responsible participant to enable its participation in Pix; and

c) submit an application for adherence to Pix by May 31, 2023;

VII - meeting the requirements described in item VI of this paragraph, the continuation of the provision of services to end users by the third party during its Pix adherence process is exceptionally admitted;

VIII - while the third party's adherence process lasts, its responsible participant must ensure the correct operation of the third party to ensure the security, efficiency, reliability, integrity, confidentiality, and quality of the payment service; and

IX - if, at any time, the third party is not considered eligible to adhere to Pix, the participant must ensure the cessation of services to end users, as well as their proper communication.

§ 3º To the third party holding a transactional account that is a payment institution with an authorization process in progress, the provisions of § 6º of art. 3º of Resolution BCB No. 1, of August 12, 2020, apply.

§ 4º To the third party holding a transactional account that is a payment institution that does not meet the criteria provided for in current regulation to be authorized to operate by the Central Bank of Brazil, the provisions of § 5º of art. 3º of Resolution BCB No. 1, of 2020, apply.

§ 5º If the third party holding a transactional account is a financial institution or a payment institution authorized to operate by the Central Bank of Brazil:

I - the participant may continue to provide solutions or services provided by the third party, provided it promotes their adaptation to the norms of this Regulation, in accordance with art. 90-D;

II - the provisions provided for in letters “a” and “c” of item VI of § 2º and in items VII and IX of § 2º apply;

III - it must submit, in the adherence application referred to in letter “c” of item VI of § 2º, the type of indirect participation in the SPI and indirect access to the DICT, and must contract a clearing participant; and

IV - while the third party's adherence process lasts, its clearing participant in the SPI must ensure the correct operation of the third party to ensure the security, efficiency, reliability, integrity, confidentiality, and quality of the payment service.

§ 6º In cases where the participant chooses to terminate the contractual relationship with the third party and the termination implies the discontinuation of services to end users in an account held by the third party, or in cases where the third party chooses not to adhere to Pix, the participant must ensure the cessation of services to end users, as well as their proper communication.

§ 7º In any case, the participant must ensure that the identification information of end users of all Pix transactions carried out, since the beginning of the provision of services by the third party, is properly stored by the participant or by the third party, guaranteeing access to the Central Bank of Brazil whenever requested.

Art. 117. The transition regime provided for in art. 116 does not apply:

I - in cases where the third party acted as an electronic money issuer in a situation requiring prior authorization to operate by the Central Bank of Brazil, in accordance with Resolution BCB No. 80, of March 25, 2021, without there being, on December 1, 2022, a request for authorization for the provision of a payment service as provided for in item I of art. 9º of the aforementioned normative act; and

II - in the cases provided for in item II of art. 90-A.

Sole paragraph. In the situations provided for in the caput, the Pix participant must proceed to the immediate cessation of services that offer access to Pix and must ensure proper communication to end users.

Art. 118. The Central Bank of Brazil may, at any time, request from Pix participants a detailed report of the adaptations implemented in their outsourcing contractual relationships or in partnership contracts with another participant.

Art. 119. The provisions of letter “e” of item I of art. 5º of Annex I to Resolution BCB No. 177, of December 22, 2021, do not apply to institutions under the transition regime provided for in this Section.

Section X

Of the availability of Automatic Pix

(Section X included by Resolution BCB No. 402, of 7/22/2024.)

Section X

(Section X revoked by Resolution BCB No. 506, of 9/26/2025.)

Art. 120. In cases where the offer of Automatic Pix to end users is not optional, in accordance with the provisions in Chapter V, Section II, Subsection IV, of this regulation, the participant is subject to the application of a fine per day of delay, in cases where, by June 16, 2025, for any reason:(Included by Resolution BCB No. 402, of 7/22/2024.)

I - does not obtain approval from the Central Bank of Brazil in the Pix Automatic homologation stage, in accordance with art. 114 of this regulation; or (Included by Resolution BCB No. 402, of 7/22/2024.)

II - does not effectively make the initiation of this product available to its clients, after approval by the Central Bank of Brazil in the homologation stage. (Included by Resolution BCB No. 402, of 7/22/2024.)

§ 1st The count of days of delay, for the purposes of the caput, shall cease on the date when the initiation of Pix Automatic is made available, after approval by the Central Bank of Brazil in the homologation stage. (Included by Resolution BCB No. 402, of 7/22/2024.)

§ 2nd The fine provided for in the caput shall have its incidence limited to sixty days. (Included by Resolution BCB No. 402, of 7/22/2024.)

Art.
120. (Revoked by Resolution BCB No. 506, of 9/26/2025.)

Section XI

On the availability of the value recovery functionality

(Section XI included by Resolution BCB No. 493, of 8/28/2025.)

Art.
121. The value recovery functionality referred to in art. 54, caput, item XII:(Included by
Resolution BCB No. 493, of 8/28/2025.)

I

• may be implemented optionally by Pix participants starting
  from November 23, 2025; and (Included by
  Resolution BCB No. 493, of 8/28/2025.)

II

• must be implemented mandatorily by
  Pix participants in the transactional account provider and special liquidator modalities starting from February 2, 2026. (Included by Resolution BCB No. 493, of 8/28/2025.)