Rule · BCB · 18 Sep 2026 · Resolução BCB 587
Participants providing payment services to receiving users must ensure hybrid billing consistency, cancel linked dynamic billing slips upon payment, and refund resources within twenty-four hours if Pix Billing is liquidated after slip payment. These obligations apply exclusively to Pix Billing with maturity, specifically dynamic billing slips not linked to financial assets. Non-compliance may result in exclusion from Pix or revocation of operational authorization.
RESOLUTION
BCB NO. 587, OF SEPTEMBER 18, 2026
Amends Resolution BCB No. 1, of August 12, 2020, which establishes the Pix payment arrangement and approves its Regulations, to adjust a device related to participation criteria in Pix; amends the regulation attached to Resolution BCB No. 1, of August 12, 2020, which regulates the operation of the Pix payment arrangement, to: admit the initiation of transactions related to the Pix Automatic product on salary accounts, introduce hybrid billing, adjust a device related to Pix Withdrawal, adjust and revoke devices that refer to a device already revoked, insert a device regarding the requirements and procedures for participation in Pix, adjust the device related to the loss of the status of a Pix participant, assign a new obligation to Pix participants, insert and adjust devices that deal with the marking of founded suspicion of transactional fraud, and insert a device to regulate the resources appealed against decisions of the Central Bank of Brazil within the scope of Pix; and amends Annex I to Resolution BCB No. 507, of September 26, 2025, which establishes the procedure for determining non-compliance with the Pix Regulations and the parameters for applying penalties, to adjust the deadline for removal from Pix of an institution to which an exclusion penalty is applied.
The Collegiate Board of the Central Bank of Brazil, in a session held on September 17, 2026, based on art. 10, caput, item IV, of Law No. 4.595, of December 31, 1964, in art. 10 of Law No. 10.214, of March 27, 2001, in arts. 6, 7, 9, 10, 14 and 15 of Law No. 12.865, of October 9, 2013, in Resolution No. 4.282, of November 4, 2013, in Communication No. 32.927, of December 21, 2018, and in Communication No. 34.085, of August 28, 2019,
R E S O
L V E :
Art.
“Art. 3.
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§ 15. The exemption from mandatory participation referred to in the caput may be granted by the Central Bank of Brazil, considering the nature of the institution's clients and the characteristics of its business model.” (NR)
Art.
2. The regulation attached to Resolution BCB No. 1, of August 12, 2020, published in the Official Gazette of the Union on August 13, 2020, shall enter into force with the following amendments:
“Art. 3.
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VI -
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f) a salary account maintained by an end user, in a Pix participant, intended for the recording and control of the flow of resources related to the payment of salaries, benefits, wages, salaries, pensions, alimony and similar, from which transactions related to the Pix Automatic product can be initiated exclusively and in which the receipt of other Pix transactions is prohibited, except for those:
sent by the National Treasury Secretariat; or
resulting from Pix transaction refunds;
.......................................................................................................................................” (NR)
“Art. 11-AA. The billing related to Pix Billing may be presented in a manner that allows its payment through the payment slip arrangement, observing the provisions of Resolution BCB No. 443, of December 12, 2024.
§ 1. For the purposes of this Regulation, hybrid billing is defined as the billing presented as provided in the caput.
§ 2. Hybrid billing applies exclusively to Pix Billing with maturity.
§ 3. Hybrid billing applies to the following types of payment slips:
I - common billing slip; and
II - dynamic billing slip, provided that it is not linked to a financial asset subject to accounting, registration or centralized deposit in systems authorized by the Central Bank of Brazil.
§ 4. The offer of hybrid billing is optional for the participant providing payment services to the receiving user.
§ 5. The participant providing payment services to the receiving user must be the same institution issuing the payment slip.
§ 6. The participant providing payment services to the receiving user must structure the operation of hybrid billing in a manner that ensures the consistency of information between the arrangements involved, preventing undue or duplicate payments.
§ 7. In the case of payment of hybrid billing through the payment slip and the linking of the dynamic billing slip to a financial asset, the participant providing payment services to the receiving user must cancel the corresponding Pix Billing.
§ 8. In the case of payment of hybrid billing through Pix Billing when the dynamic billing slip was already linked to a financial asset, due to failure in the cancellation referred to in § 7, the participant providing payment services to the receiving user must ensure the destination of all resources, using its own resources, to the beneficiary of the dynamic billing slip.” (NR)
“Art. 11-B.
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Sole paragraph. In the case of payment of hybrid billing, referred to in art. 11-AA, through Pix Billing, the participant providing payment services to the paying user and the receiving user must follow the operational procedures detailed in the Manual of Flows of the Pix Effectiveness Process and in the Minimum Requirements Manual for User Experience.” (NR)
“Art. 11-C.
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Sole paragraph. The participant offering Pix Billing through the generation of a static QR Code must make available the functionalities related to receiving immediate payments.” (NR)
“Art. 11-S.
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§ 3. The journeys adopted for granting the authorization provided for in art. 11-Q, § 1, item VII, letters “a” to “d”, must be made available by the participant referred to in the caput to all paying users, except for the journeys provided for in letters “c” and “d”, which do not apply to the salary account referred to in art. 3, caput, item VI, letter “f”.
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“Art. 24.
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§ 3. The information and documents related to the verification referred to in item II of the caput by the responsible participant must be kept available to the Central Bank of Brazil.
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“Art. 25-B. Verified, at any time, falsity or omission in the declarations or documents presented in the Pix adherence process, or discrepancy between them and the facts or data found, the Central Bank of Brazil may annul the respective approval decision regarding compliance with the requirements of the Pix adherence process referred to in art. 25.” (NR)
“Art. 31.
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I - be submitted to an extrajudicial liquidation process, observing the provisions of §§ 5 and 6;
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III - have its contract with the responsible participant terminated due to:
a) commercial issues, without having had the responsible participant replaced within the notification period provided for in art. 29;
b) non-compliance with the participation requirements in Pix by the contracting participant, as provided for in art. 28; or
c) exclusion or loss of the status of Pix participant by the responsible participant;
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V - have its authorization for operation cancelled at the request of the institution or ex officio by the Central Bank of Brazil;
VI - not observe the minimum limits of share capital and net worth referred to in art. 3-A, provided that it is not a mandatory participant in Pix under the terms of art. 3, caput, both of Resolution BCB No. 1, of August 12, 2020;
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VIII - suffer an exclusion penalty from Pix in a final decision;
IX - be without an active liquidating participant in SPI for more than ninety consecutive days;
X - suffer a penalty of revocation of the authorization for operation, applied by the Central Bank of Brazil, in a final decision; or
XI - be submitted to an ordinary liquidation process or bankruptcy.
§ 1.
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I -
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b) granted by the Central Bank of Brazil to prove compliance with the minimum limits of share capital and net worth, in the case provided for in item VI of the caput, plus thirty days related to the orderly exit process referred to in § 3;
c) granted by the Central Bank of Brazil for the orderly exit process referred to in § 3, in the case provided for in item I of the caput;
d) immediately, in the cases provided for in items II, III, letter “b”, V, VII, VIII, IX, X and XI of the caput;
e) from the communication provided for in art. 29 for the replacement of the responsible participant, in the case provided for in item III, letter “a”, of the caput; and
f) of ninety days, in the case provided for in item III, letter “c”, of the caput, counted from the day of effective withdrawal of the responsible participant, if the contracting participant has not completed the process of changing the responsible participant before the Central Bank of Brazil, in accordance with current regulations.
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§ 3. In the cases provided for in items I, IV and VI of the caput, the institution will enter an orderly exit process, under the conditions and deadlines provided for in § 1.
§ 4. During the orderly exit process referred to in § 3, the Central Bank of Brazil may determine that the institution cannot receive Pix transactions, with only the initiation of Pix transactions being permitted.
§ 5. The institution under extrajudicial liquidation regime will be immediately suspended from Pix, and may be subject to the orderly exit process referred to in § 3, if requested by the liquidator within thirty days, counted from the date of the decree of extrajudicial liquidation.
§ 6. In the absence of the request referred to in § 5 within the period established therein, the institution will be removed from Pix.” (NR)
“Art. 32.
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VIII - communicate to holders of transactional accounts provided by the participant who are natural persons the occurrence of a security incident involving personal data related to a component or infrastructure of Pix, even if the participant providing the account is not responsible for the incident and even if the security incident cannot entail relevant risk or damage to the holders, as defined by the Central Bank of Brazil in a specific document;
IX - have monitoring and action mechanisms against receiving users who send undue payment instructions within the scope of the Pix Automatic product or who send excessive offers requesting authorization to include transactions in Pix Automatic; and
X - disclose the Special Refund Mechanism, referred to in Chapter XI, Section II, with a focus on the vulnerable public, in its advertising and customer service channels, through clear and accessible information.
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“Art. 39.
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III - the cash withdrawal agent, in transactions for the purpose of withdrawal or change, has not been authorized to facilitate the withdrawal service facilitation, as defined by the Central Bank of Brazil in a specific document;
IV - there is an inconsistency between the payment order sent by the participant providing payment services to the paying user and the parameters assigned to the billing that originated it in a transaction related to Pix Automatic, except when the transaction is initiated through a payment transaction initiation service; or
V - the hybrid billing has already been paid through the payment slip arrangement or the dynamic billing slip has been linked to a financial asset.” (NR)
“Art. 40.
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§ 1. Except as provided in art. 41-A, § 3, and in Section II of this Chapter, the refund of a Pix must be initiated by the receiving user, on their own account or at the request of the paying user.
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“Art. 41-A.
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§ 1. The provisions of item I of the caput do not apply to the cases provided for in art. 41-B, caput, item III, and to the case where Pix Billing, within the scope of hybrid billing referred to in art. 11-AA, has been liquidated when the respective obligation had already been paid through the payment slip.
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§ 3. In the case where Pix Billing, within the scope of hybrid billing referred to in art. 11-AA, has been liquidated when the respective obligation had already been paid through the payment slip, the participant providing payment services to the receiving user must refund all resources to the paying user, using its own resources, within twenty-four hours after the liquidation of Pix Billing.” (NR)
“Art. 56.
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§ 3. The Pix participant must reject a request to register a Pix key in the case of a user or transactional account associated with an infraction notification accepted by the participant itself or with an infraction notification for marking founded suspicion of transactional fraud created in the DICT by that participant, in accordance with Chapter XIII, Section III, Subsection IX, and must communicate the reason for the rejection to the user.” (NR)
“Art. 68.
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§ 2. The participant must not request the portability of the Pix key in the DICT if the requester is a user associated with an infraction notification accepted by that participant or with an infraction notification for marking founded suspicion of transactional fraud created by that participant itself, in accordance with Chapter XIII, Section III, Subsection IX.” (NR)
“Art. 70.
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§ 2. The participant must not claim possession of the Pix key in the DICT if the requester is a user associated with an infraction notification accepted by that participant or with an infraction notification for marking founded suspicion of transactional fraud created by that participant itself, in accordance with Chapter XIII, Section III, Subsection IX.” (NR)
“Art. 78-HA. The participant may create an infraction notification for marking founded suspicion of transactional fraud, which allows the marking of the CPF or CNPJ of its client who is involved in a specific Pix transaction with founded suspicion of fraud.” (NR)
“Art. 78-HB. The participant who accepts the infraction notification, in accordance with art. 78-G, and the participant who creates the infraction notification for marking founded suspicion of transactional fraud, in accordance with art. 78-HA, are responsible for the respective marking of founded suspicion of fraud recorded in the DICT, linked to the CPF or CNPJ registration number, as applicable, and to the Pix key, if this information is available at the time of registration of the said marking.
Sole paragraph. The participant who creates the marking of founded suspicion of fraud must communicate to the user the making of the marking, informing, at a minimum, the date of the marking, the possibility of review of the measure and the channel available for clarifications and for requesting a review.” (NR)
“Art. 78-HC. The participant responsible for the marking of founded suspicion of fraud in the DICT is responsible for the eventual cancellation of the said marking, except for the case of cancellation of the functionalities referred to in art. 54, caput, item XII, and art. 78-F, caput, by the participant providing payment services to the paying user.
§ 1. The participant responsible for the marking of founded suspicion of fraud must ensure to the users who suffered the marking the possibility of submitting a request for cancellation of the marking.
§ 2. It is the responsibility of the participant responsible for the marking of founded suspicion of fraud to analyze the request referred to in § 1, with the power to decide on the maintenance or cancellation of the marking within seven days, counted from the date of receipt of the request.
§ 3. The marking of founded suspicion of fraud must be cancelled if, after analysis of the case, there are no longer elements justifying the maintenance of the founded suspicion of fraud.
§ 4. The participant must keep a record of the grounds used for the maintenance or cancellation of the marking of founded suspicion of fraud.” (NR)
“Art. 78-HD. The marking of founded suspicion of fraud will remain linked to the CPF or CNPJ registration number, as applicable, and to the Pix key, if this information is available at the time of registration of the marking, for a period of five years, counted from the date of registration of the said marking in the DICT.” (NR)
“Art. 89.
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§ 2. The participant who accepts an infraction notification or who creates an infraction notification for marking founded suspicion of transactional fraud must reject all Pix transactions that have the user involved in the notification as payer or as receiver, as well as the account involved in the notification, except for transactions related to refunds, referred to in Chapter XI.
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“Art. 100-A. Institutions may appeal decisions issued by the Central Bank of Brazil, in the capacity of founder of the Pix payment arrangement.
§ 1. The appeal must:
I - be filed within a period of ten consecutive days, counted from the communication of the decision, except for specific deadlines established in this Regulation; and
II - be addressed to the authority that issued the decision, which, if not reconsidering it, will forward it to the competent authority for judgment in a single and final instance.
§ 2. The appeal will be received with devolutive effect.
§ 3. The appeal will not have suspensive effect, unless the appealed authority or the authority competent to judge it, ex officio or at request, assigns this effect due to just fear of difficult or uncertain damage resulting from the execution of the decision.” (NR)
Art. 3
The Annex I to Resolution BCB No. 507, of September 26, 2025, published in the Official Gazette of the Union on September 30, 2025 and republished in the Official Gazette of the Union on October 1, 2025, shall enter into force with the following amendments:
“Art. 26. Applied the exclusion penalty, in a final decision, the participating institution will be removed from Pix immediately after receiving the communication of the final decision.
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§ 1º
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III - prove to the Central Bank of Brazil, when requested, the implementation of the measures provided for in items I and II.
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(NR)
Art.
4º The following are revoked:
I - the following provisions of the regulation annexed to BCB Resolution No. 1, of August 12, 2020, published in the Official Gazette of the Union on August 13, 2020:
a) art.
24, §§ 2 and 4; and
b) art.
31, § 1, item II; and
II - the art. 26, § 2, of Annex I to BCB Resolution No. 507, of September 26, 2025, published in the Official Gazette of the Union on September 30, 2025 and republished in the Official Gazette of the Union on October 1, 2025.
Art.
5º This Resolution enters into force:
I - on
February 1, 2027, regarding the changes made by Art. 2 related to:
a) art. 11-AA;
b) art. 11-B;
c) art. 32;
d) art. 39;
e) art. 40;
f) art.
41-A; and
g) art.
78-HB, sole paragraph;
II - on
July 1, 2027, regarding the changes made by Art. 2 related to:
a) art.
3; and
b) art.
11-S; and
III - on the date of its publication, regarding the remaining provisions.
GILNEU
FRANCISCO ASTOLFI VIVAN
Director of Organization of the
Financial System and Resolution
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“amends Annex I to Resolution BCB No. 507, of September 26, 2025, which establishes the procedure for determining non-compliance with the Pix Regulations and the parameters for applying penalties”
“in Resolution No. 4.282, of November 4, 2013”
“in arts. 6, 7, 9, 10, 14 and 15 of Law No. 12.865, of October 9, 2013”
“based on art. 10, caput, item IV, of Law No. 4.595, of December 31, 1964”
“and in Communication No. 34.085, of August 28, 2019”
“observing the provisions of Resolution BCB No. 443, of December 12, 2024.”
This document amends: Central Bank Resolution No. 507 Approving the Pix Penalties Manual
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