Regulatory Alerts2026-07-23
Added · Updated
CSA Staff Notice 31-370: OBSI Joint Regulators Committee Annual Report for 2025
The Joint Regulators Committee (JRC) reports that there were no compensation refusals in OBSI’s 2025 fiscal year, but four low settlements occurred, with two involving recommendations over $100,000. Investment-related complaint volumes increased by 3% overall, driven by rises in complaints against investment dealers, mutual fund dealers, and portfolio managers, while complaints against restricted and exempt market dealers declined. The JRC continues to monitor low settlements and supports the Canadian Securities Administrators’ ongoing work to grant OBSI binding decision-making authority. Additionally, the committee reviewed OBSI’s expansion as the sole banking complaints ombudsman and discussed emerging fraud trends involving crypto assets.