Final Order — Money Services Business

Index: OFR 2026 - 398
STATE OF FLORIDA
OFFICE OF FINANCIAL REGULATION
In Re:
PRIMO LATINO GROCERY STORE INC and
MDSISLAM,
Respondents.
FINAL ORDER
Case Number: 138666
The State of Florida, Office of Financial Regulation ("Office"), being authorized and directed to administer and enforce chapter 560, Florida Statutes, hereby enters this Final Order with Notice of Rights ("Final Order") as authorized by the provisions of chapters 120 and 560, Florida Statutes, against PRIMO LATINO GROCERY STORE INC and MD S ISLAM ("Respondents"). FINDINGS OF FACT

1. At all times material, Primo Latino Grocery Store Inc is and has been licensed as a
   Part III Money Services Business pursuant to chapter 560, Florida Statutes, operating as a check
   casher, holding license number FT340001309.

2. On March 31, 2026, the Office entered a Final Order ("Order") against Primo
   Latino Grocery Store Inc and Md S Islam, in Case No. 134117 for violations of chapter 560, Florida Statutes. Pursuant to the Order, Respondents were required to pay an administrative fine of $11,875.00 within 30 days of the entry of the Order, i.e. by April 30, 2026.

3. On or about April 30, 2026, Respondents submitted a payment in the amount of
   $2,000.00 towards the administrative fine.

4. Respondents have not paid the entire $11,875.00 fine and a balance of $9,875.00
   remains outstanding.

5. On July 7, 2026, the Office issued an Administrative Complaint ("Complaint")
   (Exhibit A) seeking license revocation.

6. The Office served Respondents with the Complaint via U.S. Certified Mail on
   July 11, 2026. (Exhibit B)

7. Respondents timely filed a response indicating that they did not dispute any of the
   Office's factual allegations and conclusions of law, were not requesting a hearing, and consented to the entry of a final order adopting the findings of fact and conclusions of law contained in the Complaint. (Exhibit C)

8. The factual allegations as stated in the Complaint are incorporated herein by
   reference as if fully set forth herein, and being uncontested by Respondents, are accepted as true and correct and are adopted by the Office as Findings of Fact for purposes of this Final Order. CONCLUSIONS OF LAW

9. Pursuant to sections 560.105 and 560.109, Florida Statutes, the Office is charged
   with administering and enforcing the provisions of chapter 560, Florida Statutes, and conducting examinations and investigations to determine whether any provision of chapter 560, Florida Statutes, has been violated. Thereby, the Office has jurisdiction over the subject matter of this case and of the parties hereto.

10. Based on the Findings of Fact adopted herein, Respondents' agreement with the
    conclusions of law contained in the Complaint, and Respondents' waiver of a hearing, the Office concludes that Respondents violated the specific statutes and rules charged in the Complaint and, as such, the specific charges in the Complaint are adopted in this Final Order as Conclusions of Law.

11. The Findings of Fact and Conclusion of Law that form the basis for the Complaint,
    together with the waiver of a hearing by Respondents, constitute grounds for the Office to revoke Respondents' Primo Latino Grocery Store Inc Part III money services business license number 2

FT340001309.
Based on the foregoing Findings of Fact and Conclusions of Law, it is hereby ORDERED:
A. Primo Latino Grocery Store Inc, Part III money services business license FT340001309 is hereby REVOKED effective the date of this Final Order. DONE and ORDERED this ,-fl.. day of August, 2026, in Tallahassee, Leon County, Florida. 3

NOTICE OF RIGHTS
A PARTY WHO IS ADVERSELY AFFECTED BY THIS FINAL ORDER IS ENTITLED TO JUDICIAL REVIEW PURSUANT TO SECTION 120.68, FLORIDA STATUTES. REVIEW PROCEEDINGS ARE GOVERNED BY THE FLORIDA RULES OF APPELLATE PROCEDURE. SUCH PROCEEDINGS ARE COMMENCED BY FILING THE ORIGINAL NOTICE OF APPEAL WITH THE AGENCY CLERK FOR THE OFFICE OF FINANCIAL REGULATION AS FOLLOWS:
Bv Mail, Facsimile or Email
Agency Clerk
Office of Financial Regulation
Office of General Counsel
P.O. Box 8050
Tallahassee, FL 32314-8050
Phone: (850) 410-9889
Fax: (850) 410-9663
Email: Agency.Clerk@flofr.gov
OR By Hand Delivery
Agency Clerk
Office of Financial Regulation
Office of General Counsel
The Fletcher Building
101 East Gaines Street
Tallahassee, FL 32399
Phone: (850) 410-9889
A COPY OF THE NOTICE OF APPEAL, ACCOMPANIED BY THE FILING FEES AS REQUIRED BY LAW, MUST ALSO BE FILED WITH THE DISTRICT COURT OF APPEAL, FIRST DISTRICT, 2000 DRAYTON DRIVE, TALLAHASSEE, FLORIDA 32399-0950, OR WITH THE DISTRICT COURT OF APPEAL IN THE APPELLATE DISTRICT WHERE THE PARTY RESIDES. THE NOTICE OF APPEAL MUST BE FILED WITH BOTH THE AGENCY CLERK FOR THE OFFICE OF FINANCIAL REGULATION AND THE DISTRICT COURT OF APPEAL WITHIN 30 DAYS OF THE RENDITION OF THE ORDER TO BE REVIEWED. 4

CERTIFICATE OF SERVICE
I HEREBY CERTIFY that a true and correct copy of the foregoing Final Order was furnished to Primo Latino Grocery Store Inc and Md S Islam by U.S. Mail to 4648 Palm Beach Blvd, Fort Myers, Florida 33905 and 7475 Sika Deer Way, Fort Myers, Florida 33966 and by electronic mail to nangis624@gmai1.com on this -~ ay of August, 2026. 5

ST ATE OF FLORIDA
OFFICE OF FINANCIAL REGULATION
In Re:
PRIMO LATINO GROCERY STORE INC and
MD SISLAM,
Respondents.
ADMINISTRATIVE COMPLAINT
EXHIBIT A
Case Number: 138666
The State of Florida, Office of Financial Regulation ("Office"), files this Administrative Complaint against PRIMO LATINO GROCERY STORE INC and MD S ISLAM (together "Respondents"), alleging:
GENERAL ALLEGATIONS
I. Pursuant to sections 560.105 and 560. I 09, Florida Statutes, the Office is charged
with administering and enforcing the provisions of chapter 560, Florida Statutes, and conducting examinations and investigations to determine whether any provision of chapter 560, Florida Statutes, has been violated.
2. Pursuant to section 560. I 14(l)(a), Florida Statutes, failure to comply with any
provision of chapter 560, Florida Statutes, or related rule, constitutes grounds for disciplinary action.
3. Parts II, III, and IV of chapter 560, Florida Statutes, set forth the specific
requirements of money services businesses and licensees.
4. Pursuant to section 560.103(23), Florida Statutes, the tenn "money serv"tces
business" includes any person located in or doing business in Florida or from Florida or into Florida from locations outside of Florida who acts as, among other things, a money transmitter, check casher, foreign currency exchanger, or payment instrument seller.

5. Pursuant to section 560.103(1), Florida Statutes, an "affiliated party" is, among
   other things, a control person, or a person who has a controlling interest in a money services business.

6. Pursuant to section 560.114(1)(a), Florida Statutes, an "affiliated party" is
   responsible for, among other things, complying with all provisions of chapter 560, Florida Statutes, and its related rules and orders.

7. Pursuant to section 560.103(10)(a), Florida Statutes, a "control person" is, among
   other things, the president, or the compliance officer, of a money services business.

8. Pursuant to section 560.127, Florida Statutes, a person has a controlling interest in
   a money services business if the person, among other things, possesses the power to direct the management or policies of the money services business.

9. At all times material, Primo Latino Grocery Store Inc is and has been licensed as a
   Part III Money Services Business pursuant to chapter 560, Florida Statutes, operating as a check
   casher, holding license number FT340001309.

10. At all times material, Md S Islam is and has been the President, Compliance Officer,
    Responsible Person, and Seventy-Five (75) Percent Owner of Primo Latino Grocery Store Inc, and by operation of law, pursuant to section 560.103(1), Florida Statutes, Md S Islam is an affiliated party who is liable for all violations of Primo Latino Grocery Store Inc. J I. On March 31, 2026, the Office entered a Final Order ("Order") against Primo Latino Grocery Store Inc and Md S Islam, in Case No. 134117 for violations of chapter 560, Florida Statutes. Pursuant to the Order, Respondents were required to pay an administrative fine of $11,875.00 within 30 days of the entry of the Order, i.e. by April 30, 2026. 1 2. On or about April 30, 2026, Respondents submitted a payment in the amount of $2,000.00 towards the administrative fine. 2

11. To date, Respondents have not paid the entire $11,875.00 fine and a balance of
    $9,875.00 remains outstanding.

12. Respondents failed to pay the fine assessed by the Office within 30 days of the entry
    of the Order, as required by the Order, in violation of section 560.l 14(1)(u), Florida Statutes.

13. Pursuant to the Disciplinary Guidelines for Money Services Businesses Fonn OFR￾560-09, Incorporated by Reference in Rule 69V-560.1000, Florida Administrative Code (2024),
    violation number 23, a licensee cited for violating section 560.114(1)(u), Florida Statutes, is subject to license revocation.

14. Therefore, the Office is seeking revocation of the money services business license
    number FT340001309.
    WHEREFORE, Respondents, PRIMO LATINO GROCERY STORE INC and MD S ISLAM are hereby notified that the Office intends to enter an order revoking the money services business license number FT340001309. [this space intentionally left blank] 3

NOTICE OF RIGHTS
The licensee is entitled to be represented by counsel or another qualified representative. The licensee also has the right to request a hearing pursuant to sections 120.569 and 120.57, Florida Statutes. Such request must comply with Rules 28-106.2015 and 28-106.104, Florida Administrative Code. An Election of Proceeding form is attached for your convenience. Any such request must be filed as follows:
BY Mail. Facsimile or Email
Agency Clerk
Office of Financial Regulation
Office of General Counsel
P.O. Box 8050
Tallahassee, FL 32314-8050
Phone:(850)410-9889
Fax: (850) 410-9663
Email: Agency.Clerk@flofr.gov
OR Bv Hand Deliven
Agency Clerk
Office of Financial Regulation
Office of General Counsel
The Fletcher Building
101 East Gaines Street, Suite 504
Tallahassee, FL 32399
Phone: (850) 410-9889
TO PRESERVE THE RIGHT TO A HEARING, A WRITTEN RESPONSE MUST BE FILED WITH THE OFFICE OF FINANCIAL REGULATION WITIDN TWENTY￾ONE (21) DAYS AFTER THE RECEIPT OF THE ADMINISTRATIVE COMPLAINT. SAID RESPONSE MUST BE RECEIVED BY THE OFFICE NO LATER THAN 5:00 P.M. ON THE TWENTY-FIRST DAY AFTER THE RECEIPT OF THE ADMINISTRATIVE COMPLAINT. A FAILURE TO TIMELY RESPOND IN WRITING WILL CONSTITUTE A WAIVER OF THE LICENSEE'S RIGHT TO REQUEST A HEARING AND A FINAL ORDER MAY BE ENTERED WITHOUT FURTHER NOTICE. You may not make an oral request for an administrative hearing. With regard to a written request, if you fail to follow the outlined procedure, your request may be dismissed. Any request for an administrative proceeding received prior to the date of this notice is deemed abandoned and to be considered must be timely renewed in compliance with the procedure set forth above. Mediation of this matter pursuant to section 120.573, Florida Statutes, is not available. 4

NOTICE TO RESPONDENTS
In accordance with the Americans with Disabilities Act, persons with disabilities needing special accommodation to participate in this proceeding should contact the Agency Clerk no later than seven (7) days prior to the filing deadline or proceeding, at the Office of Financial Regulation, The Fletcher Building, 200 East Gaines Street, Suite 504 Tallahassee, Florida 32399, Phone: (850) 410-9889, or by Email: Agency.Clerk@flofr.gov. By: (flw; .S. ~ - Carrie S. Franz Chief Counsel Office of Financial Regulation Office of Genera) Counsel Fla. Bar No. 0659274 200 E Gaines Street Tallahassee, FL 32399-0370 Te): 850-410-9834 Email: Carrie.Franz@flofr.gov CERTIF1CATE OF SERVICE I HEREBY CERTIFY that a true and correct copy of the foregoing Administrative Complaint has been furnished via U.S. Certified Mail to Primo Latino Grocery Store Inc and Md S Islam at 4648 Palm Beach Blvd, Fort Myers, Florida 33905 and 7475 Sika Deer Way, Fort Myers, Florida 33966, on this 7-H\ day of July, 2026. Chief Counsel 5

ST ATE OF FLORIDA
OFFICE OF FINANCIAL REGULATION
Case No: 138666
Primo Latino Grocery Store Inc and Md S Islam
7475 Sika Deer Way, Fort Myers, Florida 33966
4648 Palm Beach Blvd., Fort Myers, Florida 33905 ELECTION OF PROCEEDING I have received and read the Administrative Complaint, Including the Notice of Rights, filed by the Office of Financial Regulation ("Office") regarding the above-referenced Respondent, and I am requesting disposition as indicated below. PLEASE SELECT ONLY ONE OF THE OPTIONS:
OPTION #1: D I~ not request a hearing in this matter. I do not dispute any of the Office's factual allegations and conclusions of law as stated in the Administrative Complaint. I understand that upon my waiving the right to a hearing, the Office may enter a final order ado tin the flndln of fact and conclusions of law in the Administrative Complaint. and imposing the penalties sought in the Administrative Complaint. OPTION #2: 0 I do.!!!!! dispute any of the Office's factual allegations but dispute the Office's conclusions of law to those factual allegations, and request disposition of this matter by informal hearing pursuant to section 120.57(2), Florida Statutes. I request to (CHECK ONLY ONE OF THE FOLLOWING 2 OPTIONS):
a. D Attend a hearing by video teleconference before a Hearing Officer appointed by the Office; OR b. D Submit a written statement with supporting documentation to a Hearing Officer appointed by the Office. OPTION #3: D I do dispute one or more of the Office's factual allegations. I request a formal hearing before the Division of Administrative Hearings (DOAH) pursuant to section 120.57(1), Florida Statutes. In accordance with Rule 28-106.2015(5)(c), FAC, I am attaching a copy of the material facts that I dispute. TO PRESERVE YOUR RIGHT TO A HEARING, A RESPONSE MUST BE FILED WITH THE OFFICE OF FINANCIAL REGULATION AGENCY CLERK NO LATER THAN 5:00 P.M. ON OR BEFORE THE TWENTY-FIRST DAY AFTER RECEIPT OF THE ADMINISTRA JIVE COMPLAINT, BY ANY OF THE FOLLOWING METHODS:

1. By email: Agency.Clerk@flofr.gov: or
2. By U.S. Mail: P.O. Box 8050, Tallahassee, Florida 32314-8050; or
3. By hand delivery: Office of General Counsel, Suite 504, Fletcher Bldg., 101 E. Gaines Street, Tallahassee, FL 32399.
   Signature of Respondent or Malling Address
   Authorized Representative of Respondent
   Printed Name & Title City State Zip
   Date E-mail Address Telephone Number
   Form: OFR-GC-13 (rev. 1/28/2026)
   Page 1 of 2

STATE OF FLORIDA
OFFICE OF FINANCIAL REGULATION
Case No: 138666
Primo Latino Grocery Store Inc and Md S Islam
7475 Sika Deer Way, Fort Myers, Florida 33966
4648 Palm Beach Blvd., Fort Myers, Florida 33905 **YOU ARE TO COMPLETE THE FOLLOWING ONLY IF YOU HAVE CHECKED OPTION #3 ON THE PRECEDING PAGE. If you need more space, you may provide additional pages. As Respondent or the authorized representative of Respondent, I am disputing the following material facts:
Signature of Respondent or Authorized Representative Form: OFR-GC-13 (rev. 1/28/2026)
Page 2 of 2
Date

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July 16, 2026
Dear Amber Hopkins:
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STATE OF FLORIDA
OFFICE OF FINANCIAL REGULATION
Case No: 138666
Primo Latino Grocery Store Inc and Md S Islam
7475 Sika Deer Way, Fort Myers, Florida 33966
4648 Palm Beach Blvd., Fort Myers, Florida 33905 ELECTION OF PROCEEDING EXHIBITC I have received and read the Administrative Complaint, including the Notice of Rights, filed by the Office of Financial Regulation ("Office") regarding the above-referenced Respondent, and I am requesting disposition as indicated below. PLEASE SELECT ONLY ONE OF THE OPTIONS:
OPTION #1: ji I do not request a hearing in this matter. I do not dispute any of the Office's factual allegations and conclusions of law as stated in the Administrative Complaint. I understand that upon my waiving the right to a hearing, the Office may enter a final order adopting the findings of fact and conclusions of law in the Administrative Complaint, and imposing the penalties sought in the Administrative Complaint. OPTION #2: D I do not dispute any of the Office's factual allegations but dispute the Office's conclusions of law to those factual allegations, and request disposition of this matter by informal hearing pursuant to section 120.57(2), Florida Statutes. I request to (CHECK ONLY ONE OF THE FOLLOWING 2 OPTIONS):
a. D Attend a hearing by video teleconference before a Hearing Officer appointed by the Office; OR b. D Submit a written statement with supporting documentation to a Hearing Officer appointed by the Office. OPTION #3: D I do dispute one or more of the Office's factual allegations. I request a formal hearing before the Division of Administrative Hearings (DOAH) pursuant to section 120.57(1), Florida Statutes. In accordance with Rule 28-106.2015(5)(c), FAC, I am attaching a copy of the material facts that I dispute. TO PRESERVE YOUR RIGHT TO A HEARING, A RESPONSE MUST BE FILED WITH THE OFFICE OF FINANCIAL REGUIATION AGENCY CLERK NO LATER THAN 5:00 P.M. ON OR BEFORE THE TWENTY-FIRST DAY AFTER RECEIPT OF THE ADMINISTRATIVE COMPIAINT, BY ANY OF THE FOLLOWING METHODS:

1. By email: Agency.Clerk@flofr.gov; or
2. By U.S. Mail: P.O. Box 8050, Tallahassee, Florida 32314-8050; or
3. By hand delivery: Office of General Counsel, Suite 504, Fletcher Bldg., 101 E. Gaines Street, Tallahassee, FL 32399.
   Signature of Respondent or
   Authorized Representative of Respondent
   Printed Name & Title f if}f tlfk;;; ____________________ ,_,~ ZiP-•p'3'9tJ< Date E-mail Address Form: OFR-GC-13 (rev. 1/28/2026)
   Page 1 of 2

STATE OF FLORIDA
OFFICE OF FINANCIAL REGULATION
Case No: 138666
Primo Latino Grocery Store Inc and Md S Islam
7475 Sika Deer Way, Fort Myers, Florida 33966
4648 Palm Beach Blvd., Fort Myers, Florida 33905 .. YOU ARE TO COMPLETE THE FOLLOWING ONLY IF YOU HAVE CHECKED OPTION #3 ON THE PRECEDING PAGE. If you need more space, you may provide additional pages. As Respondent or the authorized representative of Respondent, I am disputing the following material facts:
Signature of Respondent or Authorized Representative Date Form: OFR-GC-13 (rev. 1/28/2026)
Page 2 of 2

STA TE OF FLORIDA
OFFICE OF FINANCIAL REGULATION
In Re:
PRIMO LATINO GROCERY STORE INC and
MD S ISLAM,
Respondents.
ADMINISTRATIVE COMPLAINT
Case Number: 138666
The State of Florida. Oflice of Financial Regulation (""Office··). files this Administrative Complaint against PRIMO LATINO GROCERY STORE INC and MD S ISLAM (together ··Respondents··). alleging:
GENERAL ALLEGATIONS
I. Pursuant to sections 560.105 and 560.109. Florida Statutes. the Otlice is charged
with administering and enforcing the provisions of chapter 560. Florida Statutes. and conducting examinations and investigations tn determine whether any provision of chapter 560. Florida Statutes. has been violated.
2. Pursuant to section 560.114( I )(a). Florida Statutes. failure to comply with any
provision of chapter 560. Florida Statutes. or related rule. constitutes grounds for disciplinary action.
3. Parts I I. 111. and IV of chapter 560. Florida Statutes. set forth the speci fie
requirements of money services businesses and licensees.
4. Pursuant to section 560.103( 23 ). Florida Statutes. the tenn "money services
business" includes any person located in or doing business in Florida or from Florida or into Florida from locations outside of Florida who acts as. among other things. a money transmitter. check casher. foreign currency exchanger. or payment instrument seller.

5. Pursuant to section 560.103( I ). Florida Statutes. an .. am liated party .. is. among
   other things. a control person. or a person who has a controlling interest in a money services business.

6. Pursuant to section 560. I 14( I )(a). Florida Statutes. an .. atliliated party"· is
   responsible for. among other things. complying with all provisions of chapter 560. Florida Statutes. and its related rules and orders.

7. Pursuant to section 560.103( I 0)(a). Florida Statutes. a "control person .. is. among
   other things. the president. or the compliance oflicer. of a money services business.

8. Pursuant to section 560.127. Florida Statutes. a person has a controlling interest in
   a money services business if the person. among other things. possesses the power to direct the management or policies of the money services business.

9. At all times material. Primo Latino Grocery Store Inc is and has been licensed as a
   Part Ill Money Services Business pursuant lo chapter 560. Florida Statutes. operating as a check
   casher. holding license number FT340001309.
   I 0. At all times material. Md S Islam is and has been the President. Compliance Officer. Responsible Person. and Seventy-Five (75) Percent Owner of Primo Latino Grocery Store Inc. and by operation of law. pursuant to section 560.103( I). Florida Statutes. Md S Islam is an atliliated party who is liable for all violations of Primo Latino Grocery Store Inc. I I. On March 31. 2026. the Office entered a Final Order (""Order··) against Primo Latino Grocery Store Inc and Md S Islam. in Case No. 134117 for violations of chapter 560. Florida Statutes. Pursuant to the Order. Respondents were required to pay an administrative fine of $11.875.00 within 30 days of the entry of the Order. i.e. by April 30. 2026.

10. On or about April 30. 2026. Respondents submitted a payment in the amount of
    $2.000.00 towards the administrative fine.
    2

11. To date. Respondents have not paid the entire $11.875.00 fine and a balance of
    $9.875.00 remains outstanding.

12. Respondents failed to pay the fine assessed by the Otlice within 30 days of the entry
    of the Order. as required by the Order. in violation of section 560.1 14( I )(u ). Florida Statutes.

13. Pursuant to the Disciplinary Guidelines for Money Services Businesses Form OFR￾560-09. Incorporated by Reference in Rule 69V-560. I 000. Florida Administrative Code (2024 ).
    violation number 23. a licensee cited fi:.)r violating section 560.114( I )(u). Florida Statutes. is subject to license revocation.

14. Therefore. the Office is seeking revocation of the money services business license
    number FT340001309.
    WHEREFORE. Respondents. PRIMO LATINO GROCERY STORE INC and MD S ISLAM are hereby notified that the Onice intends to enter an order revoking the money services business license number FT340001309. /1his splice i111e111iona/~1· le.Ii hlankj 3

NOTICE OF RIGHTS
The licensee is entitled to be represented by counsel or another qualified representative. The licensee also has the right to request a hearing pursuant to sections 120.569 and 120.57. Florida Statutes. Such request must comply with Rules 28-106.2015 and 28-106.104. Florida Administrative Code. An Election of Proceeding form is attached for your convenience. Any such request must be filed as follows:
o,, Mail, Facsimile or Email
Agency Clerk
Office of Financial Regulation
Office of General Counsel
P.O. Box 8050
Tallahassee. FL 32314-8050
Phone:(850)410-9889
Fax: (850) 410-9663
Email: Agency.Clerkr~flofr.gov
OR By Hand Deliven·
Agency Clerk
Office of Financial Regulation
Office of General Counsel
The Fletcher Building
IO I East Gaines Street. Suite 504
Tallahassee. FL 32399
Phone:(850)410-9889
TO PRESERVE THE RIGHT TO A HEARING. A WRITTEN RESPONSE MUST BE FILED WITH THE OFFICE OF FINANCIAL REGULATION WITHIN TWENTY￾ONE (21) DAYS AFTER THE RECEIPT OF THE ADMINISTRATIVE COMPLAINT. SAID RESPONSE MUST BE RECEIVED BY THE OFFICE NO LATER THAN 5:00 P.M. ON THE TWENTY-FIRST DAY AFTER THE RECEIPT OF THE ADMINISTRATIVE COMPLAINT. A FAILURE TO TIMELY RESPOND IN WRITING WILL CONSTITUTE A WAIVER OF THE LICENSEE'S RIGHT TO REQUEST A HEARING AND A FINAL ORDER MAY BE ENTERED WITHOUT FURTHER NOTICE. You may not make an oral request for an administrative hearing. With regard to a written request. if you fail to follow the outlined procedure. your request may be dismissed. Any request for an administrative proceeding received prior to the date of this notice is deemed abandoned and to be considered must be timely renewed in compliance with the procedure set forth above. Mediation of this matter pursuant to section 120.573. Florida Statutes. is not available. 4

NOTICE TO RESPONDENTS
In accordance with the Americans with Disabilities Act. persons with disabilities needing special accommodation to participate in this proceeding should contact the Agency Clerk no later than seven (7) days prior to the filing deadline or proceeding, at the Office of Financial Regulation, The Fletcher Building, 200 East Gaines Street. Suite 504 Tallahassee, Florida 32399, Phone: (850) 410-9889. or by Email: Agency.Clerk@flofr.gov. By: i}wi S¾ Carrie S. Franz Chief Counsel Office of Financial Regulation Office of General Counsel Fla. Bar No. 0659274 200 E Gaines Street Tallahassee, FL 32399-0370 Tel: 850-410-9834 Email: Carrie.Franz@flofr.gov CERTIFICATE OF SERVICE I HEREBY CERTIFY that a true and correct copy of the foregoing Administrative Complaint has been furnished via U.S. Certified Mail to Primo Latino Grocery Store Inc and Md S Islam at 4648 Palm Beach Blvd. Fort Myers. Florida 33905 and 7475 Sika Deer Way, Fort Myers. Florida 33966, on this 7+\ day of July. 2026.

• 9489 □□ □ 27 6620 8125 48
  5
  Carrie S. Franz
  Chief Counsel

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JUL 2 3 2026
OfliCP. of FinAncial Regulation

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From:
To:
Subject:
Date:
Attachments:
Greetings,
Rushing, Elizabeth
Agency Clerk
PRIMO LATINO GROCERY STORE INC Case # 138666
Thursday, July 23, 2026 10:53:18 AM
PRIMO LATINO GROCERY STORE INC case # 138666 pdf irnaaeoo1,ona The attached was received in the mail today. Regards. Elizabeth Rushing, FCCM Government Analyst II Office of General Counsel Office of Financial Regulation 200 E. Gaines Street Tallahassee, FL, 32399 Office: (850) 410-9642 Promoting a safe marketplace for financial success Please note that pursuant to chapter 119, Florida Statutes, correspondence with the Office of Financial Regulation is considered public record. This correspondence is available to the public upon request unless exempt from disclosure.