Ordinance No 49 of the BNB

Ordinance No 49
of the BNB
of 6 October 2025
on the conditions and procedure for issuing a license and requirements for the activity of persons servicing credits, and for providing information by credit purchasers and credit institutions (Published in "State Gazette", No. 88 of 21 October 2025; amended and supplemented, No. 75 of 2026)

Chapter One

General Provisions

Art. 1. (1) This ordinance determines:

1. the conditions and procedure for issuing a license for carrying out the activity of persons servicing credits;
2. the conditions and procedure for maintaining the register under Art. 15 of the Law on Persons Servicing Credits and Credit Purchasers, as well as requirements for its content;
3. the procedure for submitting financial and statistical reports by persons servicing credits;
4. the conditions and procedure for providing information by credit institutions and credit purchasers on transferred claims under non-serviced credits.

(2) The provisions of this ordinance also apply to credit purchasers who intend to independently service claims under credit agreements concluded with consumers.

(3) For the purposes of para. 2, credit purchasers submit an application for the issuance of a license in accordance with Art. 35, para. 2 of the Law on Persons Servicing Credits and Credit Purchasers.

Chapter Two

Issuance of a License for Carrying Out Activity as a Person Servicing Credits

Application for Issuance of a License

Art. 2. (1) A person who intends to carry out one or more of the activities under Art. 6, para. 2 of the Law on Persons Servicing Credits and Credit Purchasers submits a written application to the Bulgarian National Bank (BNB) according to the form indicated by the Deputy Governor of the BNB heading the "Banking" Department.

(2) The application under para. 1 contains:

1. name, unified identification code (UIC), seat, and address of management of the applicant;
2. exhaustive listing of the credit servicing activities that the applicant intends to carry out;
3. correspondence address, email, and website of the applicant, as well as data for a representative or authorized contact person regarding the submitted documents.

(3) The application for issuance of a license is signed by the person or persons who manage and represent the applicant.

Necessary Documents and Information

Art. 3. To the application under Art. 2, in addition to the documents and information under Art. 9, para. 2 of the Law on Persons Servicing Credits and Credit Purchasers, the following are presented:

1. for a company in the process of establishment – a certified copy of the resolution of the founding assembly for the creation of the company and of the minutes of the meeting for the election of management bodies;
2. a diagram clearly presenting the structure of the applicant, which includes the name and percentage ratio of participation (in capital/voting rights) of every person who directly or indirectly owns or has registered a qualified shareholding within the meaning of Art. 4, paragraph 1, item 36 of Regulation (EU) No 575/2013 of the European Parliament and of the Council of 26 June 2013 on prudential requirements for credit institutions and investment firms and amending Regulation (EU) No 648/2012 (OJ, L 176/1 of 27 June 2013), hereinafter referred to as "Regulation (EU) No 575/2013", in the capital of the applicant, specifying the persons considered to be holders of qualified shareholdings up to the actual owner;
3. certified copies of minutes containing decisions of the management bodies of shareholders – legal entities, for participation in the establishment of the joint-stock company applying for the license;
4. clear description of the organizational structure of the applicant, containing distribution of activities and responsibilities of:
   a) members of the management and supervisory bodies; b) representatives, including persons authorized to manage and represent them; c) separate organizational units of the applicant;
5. documents certifying compliance with the requirements of Art. 8, para. 2 of the Law on Persons Servicing Credits and Credit Purchasers; for a company in the process of establishment – a certificate from a bank for monetary contributions deposited into a subscription account;
6. declaration according to the form indicated by the Deputy Governor of the BNB heading the "Banking" Department, for compliance with the requirements of Art. 8, para. 3 of the Law on Persons Servicing Credits and Credit Purchasers, and documents from shareholders certifying the origin of funds used for contributions against registered shares or for their acquisition;
7. information on whether the applicant was subject to regulation by a competent authority in the financial services sector;
8. information on whether the applicant is part of a financial group, including description of the group and information on the parent undertaking, where applicable;
9. exhaustive description of the applicant's activity for the last 3 years or for the period of existence of the company, where applicable;
10. rules for the implementation of measures for protection of funds in accordance with the requirements of Art. 13 of the Law on Persons Servicing Credits and Credit Purchasers, if the applicant intends to receive and hold funds from borrowers;
11. information and documents on the applied reliable and effective internal control mechanisms under Art. 8, para. 11, item 9 of the Law on Persons Servicing Credits and Credit Purchasers;
12. information on whether it intends to carry out cross-border servicing of credits under Art. 22 of the Law on Persons Servicing Credits and Credit Purchasers in other member states, specifying each separately, and in what form it will carry out the activity (directly or through a branch);
13. information on whether it intends to delegate activities to external contractors, as well as which activities under Art. 6, para. 2 of the Law on Persons Servicing Credits and Credit Purchasers it intends to delegate;
14. information on whether the applicant acquires or intends to acquire claims under non-serviced credits provided by a credit institution;
15. declaration that the information submitted with the application and the documents attached to the application are current, complete, and accurate.

Data on Managers and Representatives of the Applicant and Members of its Management and Supervisory Bodies

Art. 4. (1) Persons who manage and represent the applicant, members of its management and supervisory bodies, including natural persons – representatives of legal entities in these bodies, must meet the conditions of Art. 8, paras. 8 and 9 of the Law on Persons Servicing Credits and Credit Purchasers.

(2) To the application under Art. 2, in addition to the documents and information under Art. 9, para. 2, items 6–8 of the Law on Persons Servicing Credits and Credit Purchasers, the following documents and information regarding persons under para. 1 are presented:

1. personal data by identity document, citizenship (current and previous), permanent and current address, contact data;
2. information on the position held, including whether it has executive functions; description of main duties and responsibilities; start date and duration of the mandate, respectively the date of registration of procurator in the commercial register and register of non-profit legal entities;
3. decision for their appointment to participate in the management and supervisory bodies of the applicant and other documents certifying the information provided in item 2;
4. autobiography, containing at least:
   a) data certifying the professional experience of the person, including name, UIC, respectively registration number or other identification number, seat, and subject of activity of employers, as well as data, in cases when the person was self-employed; b) positions held, main functions and duties of the person, as well as the place of each position in the organizational structure;
5. declaration certifying that:
   a) the person has not been convicted of an intentional crime outside the Republic of Bulgaria, when the person is a Bulgarian citizen; for persons who are not Bulgarian citizens – when in their state of habitual residence no criminal record certificate or other similar document is issued; b) the person is not deprived of the right to hold a position of material responsibility; c) the person is not included in the list under Art. 4b, item 3 of the Law on Measures against Financing of Terrorism and Proliferation of Weapons of Mass Destruction;
6. certificate of absence of tax and insurance obligations under Art. 87, para. 6 of the Tax and Insurance Procedural Code;
7. when the person under para. 1 is a representative of a legal entity – certified copy of the resolution of the competent body for determining their participation in the management or supervisory body of the applicant;
8. declaration on compliance with the requirements of Art. 8, para. 8, item 5 of the Law on Persons Servicing Credits and Credit Purchasers;
9. declaration certifying whether the person or company over which the person exercised control, or company in which they were a member of a management or supervisory body or procurator:
   a) was subject to supervisory and control actions by a competent authority or subject to enforcement proceedings; b) was sanctioned with administrative penalty and/or compulsory administrative measures by a supervisory or regulatory authority; c) received refusal for issuance of license or registration in a register, refusal for membership in a commercial or professional organization, respectively the issued license was revoked, or the made registration was deleted; d) was released from duty in a management or supervisory body of a regulated company from the financial sector;
10. document for results of carried out assessment of individual fitness of members of the management and supervisory body of the applicant, including specific functions of persons;
11. information on whether the person was subject to prior identical assessment for good reputation, professional qualification, knowledge, and experience by another competent authority; the information should include:
    a) name of the competent authority; b) date of carrying out the assessment; c) result of the carried out assessment;
12. declaration for results of carried out by the applicant assessment for collective fitness of members of the management and supervisory body of the applicant in accordance with requirements of chapter three;
13. declaration for truthfulness of specified regarding persons under para. 1 data and for knowing the criminal liability for providing incorrect data.

(3) In cases under Art. 9, para. 2, item 8, letter "a" of the Law on Persons Servicing Credits and Credit Purchasers, a criminal record certificate or other similar document issued no more than 3 months prior to the date of submission of the application under Art. 2 is presented, counted from the date of submission of the application under Art. 2.

(4) Upon change in persons under para. 1, all requirements of this article should be observed, whereby the person servicing credits notifies the BNB and provides necessary documents and information under para. 2, as well as declaration under Art. 3, item 15 within 14 days from occurrence of the change.

(5) Upon release of a person under para. 1, the person servicing credits provides to the BNB to the information under para. 4 and information regarding reasons for their release.

Data on Persons Holding Qualified Shareholdings

Art. 5. (1) Persons who directly or indirectly own qualified shareholding within the meaning of Art. 4, paragraph 1, item 36 of Regulation (EU) No 575/2013 in the capital of the applicant must meet the requirements of Art. 8, para. 10 of the Law on Persons Servicing Credits and Credit Purchasers.

(2) For every natural person who owns or has registered directly or indirectly qualified shareholding within the meaning of Art. 4, paragraph 1, item 36 of Regulation (EU) No 575/2013 in the capital of the applicant, the documents and information under Art. 9, para. 2, item 9 of the Law on Persons Servicing Credits and Credit Purchasers are presented, as well as documents and information under Art. 4, para. 2, items 1, 5, and 6 of this ordinance. When presenting criminal record certificate or other similar document, Art. 4, para. 3 applies correspondingly.

(3) For every legal entity that owns or has registered directly or indirectly qualified shareholding within the meaning of Art. 4, paragraph 1, item 36 of Regulation (EU) No 575/2013 in the capital of the applicant, the following documents and information are presented:

1. name, seat, and address of management, contact data;
2. unified identification code; legal entity identification code (LEIC), if applicable; for foreign person, registration number or other identification number under which it is registered in the corresponding register is specified;
3. copy of founding act, statutes, or other documents for establishment of the company;
4. certificate of current status – for shareholders – legal entities registered abroad;
5. certificate of absence of tax and insurance obligations under Art. 87, para. 6 of the Tax and Insurance Procedural Code;
6. declaration that the person has not been declared bankrupt, has not been member of management or supervisory body or unlimited liability partner in a company against which bankruptcy proceedings have been opened, unless rights have been restored; the declaration is signed by persons who according to law, statutes, or founding agreement manage and represent the legal entity.

(4) For persons who manage and represent the legal entity under para. 3, the following documents and information are presented:

1. under Art. 9, para. 2, item 9 of the Law on Persons Servicing Credits and Credit Purchasers;
2. under Art. 4, para. 2, items 1, 5, and 6.

(5) Upon change in persons under paras. 2 and 3, all requirements of this article should be observed, whereby the person servicing credits notifies the BNB and provides necessary documents and information under paras. 2–4, as well as under Art. 3, items 2, 6, and 15 within 14 days from occurrence of the change.

Requirements for Submitted Documents and Information

Art. 6. (1) Documents and information attached to the application are presented in Bulgarian. All documents in foreign language are presented in original and accompanied by translation into Bulgarian, and corresponding official documents must also be legalized in accordance with requirements of Bulgarian legislation.

(2) Document under para. 1 may be replaced with notarized declaration in cases when legal system of foreign country does not provide for issuance of such, which is certified by issued by corresponding competent authorities of that country official document.

(3) Documents attached to the application are provided in original or as certified copies by applicant, whereby upon request applicant is obliged to present original of corresponding document.

(4) When there is discrepancy between documents under para. 1, presented in original and in translation into Bulgarian, all data and information specified in translation into Bulgarian are accepted as correct.

(5) Documents and information attached to the application are provided on paper and electronic media.

(6) Bulgarian National Bank may require presentation of additional documents and information for purpose of establishing circumstances necessary for carrying out assessment for presence of conditions for issuance of license, setting deadline for their provision.

(7) Applicant is obliged to immediately inform in writing the BNB about any change in information contained in application and in documents attached to it, which occurred after submission of application, including when already provided information is not accurate, complete, or reliable.

(8) In cases under para. 7, applicant should identify corresponding information in which change occurred, its place in initial application, reason for changes in information, updated information, and confirmation that remaining information in application remains unchanged.

(9) Requirements of this article apply also in cases of subsequent change in information and documents in connection with issuance of license.

Chapter Three

Assessment of Collective Fitness of Members of Management and Supervisory Body of Person Servicing Credits

General Provisions

Art. 7. (1) Persons servicing credits guarantee that members of their management and supervisory body, taken together, possess suitable knowledge and experience for competent and responsible carrying out of activity at any time for which they carry out assessment of their collective fitness.

(2) Bulgarian National Bank carries out assessment of collective fitness of members of management and supervisory body of person servicing credits, by which it is established whether members of management and supervisory body, taken together, possess suitable knowledge and experience for competent and responsible carrying out of activity.

(3) Assessment of collective fitness of members of management and supervisory body of person servicing credits is carried out based on criteria under Art. 8, para. 9 of the Law on Persons Servicing Credits and Credit Purchasers, as well as in accordance with guidelines of European Banking Authority, issued under Art. 5, paragraph 1, letter "c" of Directive (EU) 2021/2167 of the European Parliament and of the Council of 24 November 2021 on persons servicing credits and credit purchasers and amending Directives 2008/48/EC and 2014/17/EU (OJ, L 438 of 8 December 2021), hereinafter referred to as "Directive (EU) 2021/2167".

Initial and Subsequent Assessment of Collective Fitness Carried Out by Person Servicing Credits

Art. 8. (1) Person who intends to carry out one or more of activities under Art. 6, para. 2 of Law on Persons Servicing Credits and Credit Purchasers carries out assessment of collective fitness of members of management and supervisory body before submission of application for issuance of license under Art. 9 of same law.

(2) Person servicing credits carries out subsequent assessment of collective fitness of members of management and supervisory body in following cases:

1. upon occurrence of changes in composition of management and supervisory body;
2. upon substantial changes in business model, applicable normative acts, or used technologies;
3. every 2 years from date of appointment of member of management and supervisory body of person, respectively from date of carrying out last assessment.

(3) Person servicing credits carries out assessment under paras. 1 and 2, using suitable methodology, in

Ordinance No 49 of the BNB compliance with the activities carried out, as well as with the rules for the protection, fair and ethical treatment of borrowers.
(4) When carrying out the assessments under para. 1 and 2, the individual suitability of the proposed persons for members of the management and supervisory bodies is assessed in terms of their good reputation, professional qualification, knowledge and experience for competent and responsible performance of the activity in accordance with the requirements of Art. 8, para. 8 of the Law on Persons Serving Credits and Credit Purchasers. (5) The person serving credits documents the results of the assessment of individual and collective suitability of the members of its management and supervisory bodies, including the identified discrepancies and the measures that will be taken to eliminate them. In the documentation, the persons who carried out the assessment are indicated. (6) The person serving credits notifies the BNB within 14 days from the completion of the assessment under para. 2 and submits the documents under para. 5. Carrying out an assessment of collective suitability Art. 9. (1) An assessment of collective suitability under Art. 8 is carried out before the appointment of each separate member of the management and supervisory body of the person serving credits. (2) An assessment of collective suitability may be carried out after the appointment of a member of the management or supervisory body in the following cases:

1. when at a general meeting of shareholders, respectively by decision of the sole owner of the capital, a member of the management or supervisory body is appointed, without this person being proposed by the supervisory body of the company;
2. when an assessment before the appointment of a given member or a change in the composition of the management or supervisory body of a person serving credits would disrupt the stable functioning of this body, including in cases of:
   a) unexpected need to replace members of the management or supervisory body; b) need to remove a member of the management or supervisory body who no longer meets the suitability requirements.
   (3) The person serving credits documents the specific reasons for carrying out the assessment under para. 2.
   Measures to eliminate discrepancies identified during the assessment of collective suitability Art. 10. (1) When, during the assessment under Art. 8, it is found that a member of the management or supervisory body of a person serving credits does not possess suitable knowledge and experience for competent and responsible performance of the activity, the person serving credits takes appropriate measures in a timely manner. (2) The measures under para. 1 may include:
3. regulation of responsibilities between the members of the management and/or supervisory body;
4. replacement of members of the management and/or supervisory body;
5. appointment of additional members of the management and/or supervisory body;
6. training of individual members or collective training of the members of the management and/or supervisory body;
7. other measures and actions that ensure that the members of the management and supervisory body, taken together, possess suitable knowledge and experience for competent and responsible performance of the activity.
   (3) In the cases under Art. 8, para. 1, the person serving credits should apply the measures under para. 2 before submitting an application for the issuance of a license.
   (4) A person serving credits licensed by the BNB notifies the BNB within 14 days about any significant discrepancy with the requirements of Art. 8, paras. 8 and 9 of the Law on Persons Serving Credits and Credit Purchasers, identified during the assessment of individual and collective suitability of the members of its management and supervisory body, as well as about the measures taken under para. 2 and the deadlines for their implementation. Assessment of the collective suitability of the members of the management and supervisory body of a person serving credits, carried out by the BNB Art. 11. (1) The Bulgarian National Bank carries out an assessment of the collective suitability of the members of the management and supervisory body of a company that has submitted an application for the issuance of a license under Art. 9 of the Law on Persons Serving Credits and Credit Purchasers, based on the documents submitted by the applicant. (2) In case of a change in the composition of the management or supervisory body of a person serving credits, the BNB carries out a repeated assessment of collective suitability within 14 days from receipt of the notification. The Bulgarian National Bank may request once from the person serving credits to submit additional information or documents within the deadline specified by it. (3) In cases where the BNB has set a deadline for the submission of additional information and documents or the elimination of irregularities, the deadline for ruling under para. 2 applies from the date of their submission, respectively from the date of elimination of the irregularities. (4) The Bulgarian National Bank may require the submission of additional documents certifying compliance with the requirements of this chapter and Art. 8, paras. 8 and 9 of the Law on Persons Serving Credits and Credit Purchasers, as well as assistance and information from other authorities. (5) The Bulgarian National Bank notifies the person serving credits of the result of the assessment

6 Ordinance No 49 of the BNB for collective suitability under para. 2.
Chapter Four
Register of Persons Serving Credits
Register
Art. 12. (1) The Bulgarian National Bank creates and maintains a register of:

1. persons serving credits licensed by it;
2. persons under Art. 23, para. 1 of the Law on Persons Serving Credits and Credit Purchasers, who carry out debt collection activities on the territory of the Republic of Bulgaria.
   (2) The following data shall be indicated in the register for the persons under para. 1, item 1:
3. legal entity identification code (LEIC), if available;
4. unified identification code under Art. 23 of the Commercial Register and the Register of Legal Entities with Non-Profit Purpose;
5. name and legal-organizational form;
6. seat and address of management;
7. contact data with the person serving credits;
8. contact data for filing complaints by borrowers according to the procedure under Art. 41, paras. 1 and 2 of the Law on Persons Serving Credits and Credit Purchasers;
9. status of the license for carrying out credit servicing activities;
10. status of the license for receiving and holding funds from borrowers according to Art. 13 of the Law on Persons Serving Credits and Credit Purchasers;
11. list of host Member States for which the person serving credits has notified the BNB that it intends to carry out credit servicing activities, and for which the BNB has provided information according to Art. 22, para. 3 of the Law on Persons Serving Credits and Credit Purchasers to the competent authority of the host Member State.
    (3) The following data shall be indicated in the register for the persons under para. 1, item 2:
12. legal entity identification code (LEIC), if available;
13. national unique identification number;
14. name and legal-organizational form;
15. seat and address of management in the home Member State;
16. home Member State in which the person serving credits is licensed;
17. branch address on the territory of the Republic of Bulgaria, where applicable;
18. the date on which the person serving credits may begin to carry out debt collection activities on the territory of the Republic of Bulgaria according to Art. 23, para. 2 of the Law on Persons Serving Credits and Credit Purchasers;
19. the date on which the BNB received information from the competent authority of the home Member State that the person serving credits no longer intends to carry out debt collection activities on the territory of the Republic of Bulgaria;
20. status of the license for receiving and holding funds from borrowers.
    (4) The register is maintained in Bulgarian and English on the website of the BNB.
    (5) The BNB promptly notifies the competent authority in the host Member State of any change in circumstances relevant to the respective register in the host state.
    (6) Regarding the content, maintenance and upkeep of the register of persons serving credits, the guidelines of the European Banking Authority issued under Art. 9, paragraph 1 of Directive (EU) 2021/2167 apply.
    Chapter Five
    Cross-border Credit Servicing
    Carrying out credit servicing activities in another Member State Art. 13. (1) A person serving credits, having obtained a license in accordance with Art. 9 of the Law on Persons Serving Credits and Credit Purchasers, which intends to carry out one or more of the activities under Art. 6, para. 2 of the same law in another Member State, submits a written notification to the BNB containing the information under Art. 22, para. 2 of the Law on Persons Serving Credits and Credit Purchasers, and attaches a document proving payment of the fee under Art. 20, para. 1, item 3. (2) In case of subsequent change of information included in the notification under para. 1, the person serving credits promptly notifies the BNB and provides updated information, and in case of change regarding the Member States in which it intends to carry out one or more of the activities under Art. 6, para. 2 of

7 Ordinance No 49 of the BNB the Law on Persons Serving Credits and Credit Purchasers, it also attaches a document proving payment of the fee under Art. 20, para. 1, item 3.
Chapter Six
Continuity of Insurance Coverage
Continuity of Insurance Coverage
Art. 14. (1) Annually, but no later than the date of expiration of the insurance under Art. 8, para. 12 of the Law on Persons Serving Credits and Credit Purchasers, persons serving credits submit to the BNB a copy of a valid "Professional Liability" insurance policy. (2) The obligation under para. 1 is considered fulfilled upon submission of an insurance certificate certifying the concluded insurance contract.
Chapter Seven
Financial and Statistical Reporting
Financial Reporting
Art. 15. (1) The person serving credits prepares and submits to the BNB quarterly and annual financial reports with a form and content determined by the BNB, as follows:

1. quarterly financial reports – by the 20th day of the month following the reporting period;
2. audited annual financial reports – for the previous calendar year within 7 days from receipt of the auditor's report, but no later than June 30 of the current year.
   (2) The Bulgarian National Bank may require persons serving credits to provide information and documents in order to establish all circumstances relevant to the reporting under para. 1.
   (3) Persons serving credits submit upon request by the BNB on paper and electronic media an annual financial report, annual activity report, annual consolidated financial report and annual consolidated activity report, prepared in accordance with the Accounting Act. Control Art. 16. The Bulgarian National Bank carries out control over the quarterly and annual financial reports submitted under Art. 15, para. 1, as follows:
3. formal control – automated control for mandatory completion of required fields in the reporting forms, compliance with formats, as well as compliance with pre-defined dependencies between different fields in the reporting forms;
4. logical control – control for the meaning of the provided reporting, which represents an evaluation and analysis of data presented across different reporting forms, as well as expert control.
   Statistical Reporting
   Art. 17. Persons serving credits provide information to the BNB for statistical purposes in the manner determined by instructions of the Deputy Governor of the BNB heading the "Banking" Department.
   Chapter Eight
   Requirements for Credit Institutions and Credit Purchasers Information on Transferred Claims Provided by Credit Institutions Art. 18. (1) (Previous text of Art. 18, amended – DV, No. 75 of 2026.) Credit institutions submit twice a year to the Integrated Information System of the BNB (IIS) information on:
5. legal entity identification codes (LEIC) of the legal entity of the credit purchaser and its representative under Art. 38 of the Law on Persons Serving Credits and Credit Purchasers, and when such a code is not assigned, the following are indicated:
   a) data identifying the credit purchaser and its representative under Art. 38 of the Law on Persons Serving Credits and Credit Purchasers, the persons managing or representing them, as well as the persons holding qualified shareholdings in their capital within the meaning of Art. 4, paragraph 1, item 36 of Regulation (EU) No 575/2013; b) the address of the credit purchaser and its representative under Art. 38 of the Law on Persons Serving Credits and Credit Purchasers;
6. the total amount of transferred claims on non-performing loans;
7. the number and individual size of transferred claims on non-performing loans;
8. the presence and types of collateral on them, where applicable.
   (2) (New – DV, No. 75 of 2026.) Credit institutions submit the information under para. 1 in IIS in the manner and form determined by instructions of the Deputy Governor of the BNB heading the "Banking" Department.
   (3) (New – DV, No. 75 of 2026.) Submission of the form under para. 2 in IIS is mandatory, regardless of whether there are events within the reporting period to be reflected in it or not.

8 Ordinance No 49 of the BNB
Information Provided by Credit Purchasers or Their Representatives Art. 19. (1) The credit purchaser or its representative under Art. 38 of the Law on Persons Serving Credits and Credit Purchasers submits information to IIS on the name and address of the persons with whom it has concluded a contract for outsourcing credit servicing activities, no later than the date on which these activities begin. (2) Upon occurrence of a change in circumstances under para. 1, the credit purchaser or its representative submits information to IIS no later than the date of the changed circumstance and indicates the name and address of the new person with whom a contract for outsourcing credit servicing activities has been concluded. (3) (Amended – DV, No. 75 of 2026.) Credit purchasers or their representatives under Art. 38 of the Law on Persons Serving Credits and Credit Purchasers submit to IIS twice a year information on:

1. legal entity identification codes (LEIC) of the legal entity of the new credit purchaser and its representative, and when such a code is not assigned, the following are indicated:
   a) data identifying the new credit purchaser and its representative, the persons managing or representing them, as well as the persons holding qualified shareholdings in their capital within the meaning of Art. 4, paragraph 1, item 36 of Regulation (EU) No 575/2013; b) the address of the new credit purchaser and its representative;
2. the total amount of transferred claims on non-performing loans;
3. the number and individual size of transferred claims on non-performing loans;
4. the presence and types of collateral on them, where applicable.
   (4) (Amended – DV, No. 75 of 2026.) The information under para. 3, for the period up to June 30 and up to December 31 of the calendar year, is submitted by credit purchasers within 20 days of the month following the stated periods. (5) (New – DV, No. 75 of 2026.) Credit purchasers submit the information under para. 3 in IIS in the manner and form determined by instructions of the Deputy Governor of the BNB heading the "Banking" Department. (6) (New – DV, No. 75 of 2026.) Submission of the form under para. 5 in IIS is mandatory, regardless of whether there are events within the reporting period to be reflected in it or not.
   Chapter Nine
   Fees
   Types of Fees
   Art. 20. (1) For administrative costs related to the consideration of applications and documents for the issuance of a license, as well as for recording changes in circumstances in the register under Art. 15 of the Law on Persons Serving Credits and Credit Purchasers, the BNB collects fees as follows:
5. for consideration of an application for issuance of a license to carry out activity as a person serving credits – the lev equivalent of 10,000 euros;
6. for consideration of an application for change of license under Art. 12, para. 2 of the Law on Persons Serving Credits and Credit Purchasers – the lev equivalent of 3,000 euros;
7. for recording in the register under Art. 15 of the Law on Persons Serving Credits and Credit Purchasers of changes in circumstances – the lev equivalent of 2,500 euros.
   (2) To cover administrative costs arising from supervisory functions over persons serving credits, the BNB collects an annual fee in the amount of 0.5% of the total income of the person serving credits for the previous financial year, but not more than the lev equivalent of 5,000 euros. (3) For the purposes of determining the fee under para. 2, persons serving credits submit their audited annual financial report for the previous calendar year to the BNB no later than June 30 of the current year. (4) In case the BNB ceases to exercise supervisory functions according to this ordinance over a person serving credits, the due annual fee under para. 2 is calculated as follows:
8. the last determined individual amount of the fee is distributed proportionally over four quarters;
9. only the part for the quarters during which the BNB exercised supervision is considered due, including quarters of the previous year, if for the respective year the fee has not yet been determined.
   Determination of the Individual Amount of Fees Art. 21. (1) The individual amount of the fees under Art. 20, para. 2 for each person serving credits is approved by the Board of Governors of the BNB within 31 July of the year following the calendar year for which they are due. (2) Within 7 days from the date of the decision under para. 1, the BNB notifies the person under para. 1 of the due fees. (3) The person under para. 1 pays the due fee within 14 days from the date of receipt of the notification under para. 2. (4) In case of failure to meet the deadline for payment of a fee by a person under para. 1, interest is charged on the due amount for the period of delay in the amount of the statutory interest rate.

9 Ordinance No 49 of the BNB
Final Provisions
§ 1. (1) The Deputy Governor of the BNB heading the "Banking" Department issues instructions under Art. 2, para. 1, Art. 3, item 6 and Art. 17.
(2) The Deputy Governor of the BNB heading the "Banking" Department may also issue other instructions under this ordinance.
(3) The documents under para. 1 and 2 are published on the website of the BNB.
§ 2. As of January 1, 2026, the words "the lev equivalent of" in Art. 20 are deleted.
§ 3. This ordinance is adopted on the basis of Art. 8, para. 18, Art. 9, para. 15, Art. 10, para. 3, Art. 15, para. 5, Art. 30 and Art. 39, para. 7 of the Law on Persons Serving Credits and Credit Purchasers and is adopted with Decision No. 475 of October 6, 2025 of the Board of Governors of the Bulgarian National Bank. Ordinance on Amendment and Supplement of Ordinance No 49 of October 6, 2025 on the Conditions and Procedure for Issuing Licenses and Requirements for the Activity of Persons Serving Credits, and for Providing Information by Credit Purchasers and Credit Institutions (publ. – DV, No. 75 of 2026) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Final Provisions § 3. The Deputy Governor of the BNB heading the "Banking" Department issues instructions under Art. 18, para. 2 and Art. 19, para. 5. § 4. This ordinance is issued on the basis of Art. 39, para. 7 of the Law on Persons Serving Credits and Credit Purchasers and is adopted with Decision No. 266 of July 31, 2026 of the Board of Governors of the Bulgarian National Bank.