Regulatory Alerts2025-02-27
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Qualitative Stakeholder Research Management Summary
The Dutch Authority for the Financial Markets (AFM) commissioned Motivaction to conduct a qualitative study with 46 stakeholders across five regulated sectors to assess the AFM's reputation and supervisory effectiveness. The findings indicate that while stakeholders share the AFM's regulatory goals, they perceive a lack of tailored engagement, insufficient sector-specific knowledge, and disproportionate enforcement, which negatively impacts trust and the perceived effectiveness of supervision. To improve its reputation and supervisory impact, the AFM is urged to increase accessibility, adopt a more principle-based and empathetic approach, and better align its oversight with practical industry realities.
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